WHILE DRIVING AT 65 MPH, THE LEFT REAR TIRE EXPLODED WITHOUT WARNING. DEALER NOTIFIED. *AK THE VEHICLE HAD A LEFT TO RIGHT MOVEMENT IN THE REAR AND IF THE SPEED WOULD HAVE BEEN ANY HIGHER, THE CONSUMER COULD HAVE LOSS CONTROL. THE TIRES WERE CHECKED FOR PROPER INFLATION BEFORE GOING OUT OF TOWN. THE TIRE CAUSED DAMAGE TO THE VEHICLE'S PICK UP BED. THE CONSUMER DISAGREED WITH WHAT GOODYEAR FOUND AND REQUESTED THAT THE TIRE BE RETURNED. *SCC *JB
2002 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHEELS ON MY 2002 DODGE RAM WITH 17 INCH ALLOY (GREY LOOKING) OPTION WHEELS HAS AIR VENTALATION OPENINGS FOR THE ROTORS WHICH IS TOO SMALL AND DOESN'T ALLOW ENOUGH AIR TO COOL OFF ROTORS. .THIS DEFECT IN THE WHEELS OPENING CAUSES ROTORS TO OVERHEAT QUICKLY AND NOT BE ABLE TO COOL OFF. THIS WARPS THE ROTORS CAUSING INCREASED STOPPING DISTANCES, AND SHIMMY OR SHAKE WHEN BRAKES APPLIED. TRUCK VIBRATES HARSHLY AT HIGHWAY SPEEDS WHEN GOING TO SLOW DOWN AT OFF RAMPS. IF WHEELS WERE DESIGNED TO ALLOW MORE AIR. I HAVE BROUGHT TO DEALER TO CHECK BRAKE SYSTEM AND IT'S FOUND THAT BRAKES ARE FINE BUT ROTORS ARE WARPED. 3000 MILES LATER AND ROTORS ARE WARPED AGAIN. THIS WILL KEEP HAPPENING UNLESS I CHANGE RIMS AND MY DODGE RAM . AT DODGE TRUCK WORLD.COM THERE IS A LIST OF OWNERS WITH SAME PROBLEM . THIS ALSO COULD CAUSE FIRE OR INABILITY TO STOP.*AK
I HAVE A RATTLE UNDER FRONT FINDERS OF 2002 DODGE RAM 1500 BROUGHT TO 3 DIFFERENT DEALERS NONE OF THEM CAN FIND PROBLEM ALSO RIDES ROUGH. *AK
CONSUMER STATES WHILE AIR CONDITIONER A/C IS TURNED OFF VEHICLE WOULD IDLE LOW, RESULTING IN STALLING. DEALER HAS BEEN CONTACTED.*AK
WOBBLE IN THE REAR WHEELS WHICH HAS CAUSED ME ON A COUPLE OF OCCASIONS TO ALMOST LOSE CONTROL OF THE VEHICLE. I HAVE NOTIFIED DAIMLERCHRYSLER OF THIS PROBLEM ALSO.*AK
WHILE DRIVING AT 30MPH VEHICLE CAUGHT ON FIRE, FLAMES CAME OUT THE DASHBOARD. DEALER NOTIFIED. *AK
THE CONSUMER STATED WHEN DRIVING AT 50 MPH OR OVER, WHEN THE VEHICLE HIT A BUMP OR POT HOLE, THE VEHICLE JUMPED INTO THE NEXT LANE, THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THEY COULD NOT DUPLICATE THE PROBLEM. *AK *TS *JB
THE CONSUMER NOTICED ALL FOUR GOODYEAR, INVICTA TIRES AT 12000 MILES WERE WORE OUT PREMATURELY. *AK *SCC *JB
CONSUMER STATES VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED. *AK
WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOT NOTIFIED YET.*AK
THE VEHICLE IS A 2002 DODGE RAM SPORT 4X4 WITH 28,000 MILES WITH GOODYEAR WRANGLER HP 275/60/20 TIRES. I HAVE HAD 12 TIRES WHICH HAD TO BE REPLACED WHEN THEY WERE RUINED AFTER GOING FLAT FROM PUNTURES AS WELL AS NUMEROUS FLAT REPAIRS. COMPLAINTS TO BOTH DAIMLER CHRYSLER AND GOODYEAR YIELDED NOTHING BUT COMMENTS OF SURPRISE ON BOTH THEIR PARTS WITH A REMINDER THAT THERE IS NO WARRANTY ON THE TIRES. THE DODGE BROCHURE SAYS OFF ROAD RATED TIRES, GOODYEAR SAYS EXCELLENT OFF ROAD TRACTION. THE TIRES HAVE NO PUNCTURE RESISTANCE, THE PRESENT TIRES HAVE HUNDREDS OF CUTS, SOME THROUGH TO THE BELTS. LAST NEW TIRE BLEW WITH JUST 100 MILES ON IT. FIRST FLAT WAS AT 250 MILES ON VEHICLE. WHEN THE TIRES ARE PUNCTURED THE INNER LINER SPLITS MAKING REPAIRS IMPROBABLE. GOODYEAR IS THE ONLY MANUFACTURER OF THAT SIZE TIRE SO THERE ARE NO ALTERNATIVES. PERHAPS THE LEMON LAW MAY HELP, GOODYEAR AND DAIMLER CHRYSLER WILL NOT. GOOD NEWS IS THAT I CAN PROBABLY GET A JOB ON A NASCAR PIT CREW WITH MY NEW FOUND TIRE CHANGING SPEED WHICH MAY HELP SUPPLEMENT MY INCOME TO BUY MORE TIRES FOR MY TRUCK.*AK
CONSUMER STATED THAT HE RECEIVED A RECALL SAFETY LETTER FOR THE HVAC BLOWER HARNESS. DEALER WILL DISCONNECT THE REMOTE STARTER, BUT WILL CHARGE SOME AMOUNT OF $ TO RECONNECT. *AK
THE TIRES ON MY 2002 DODGE RAM 1500 SPORT MODEL APPARENTLY CANNOT BE BALANCED BY THE DODGE DEALERS I HAVE VISITED IN THE ORLANDO AREA. THE TIRES ARE GOODYEAR P275/60R20. THE TRUCK VIBRATES AND THE STEERING WHEEL SHAKES AT INTERSTATE SPEEDS (65-75 MPH). NOT ONLY IS THIS TERRIBLY ANNOYING, BUT I BELIEVE IT MAY BE A DANGEROUS DEFECT. THE TRUCK ONLY HAS 14K MILES.*AK
THE SIDE VIEW MIRRORS WERE LOOSE. THERE WAS A RECALL FOR THE PROBLEM. THE CLIP WHICH WAS USED TO SECURE THE MIRROR FAILED. AS A RESULT CONSUMER'S MIRROR FELL OFF ON THE DRIVER'S SIDE. *AK *TS *JB
I BOUGHT MY 2002 RAM PRE-OWNED IT WAS A CERTIFIED VEHICLE FROM OYSTER BAY DODGE IN NEW YORK. I CALLED OYSTER BAY DODGE TO INFO THEM THAT MY ROTOR WERE WARPED AND FOUND OUT THEY CLOSED DOWN. I CONTACTED CHRYSLER AND GOT NOWHERE. I LOOKED FOR OTHER DODGE OWNERS AND FOUND MORE THAN I CAN COUNT. HTTP://WWW.DODGETRUCKWORLD.COM/FORUMS/TOPIC.ASP?ID=56542 PLEASE CONTACT ME AND LET ME KNOW HOW TO RESOLVE THIS. I AM VERY DISAPPOINTED THAT I TRUSTED THE FACT THAT IT WAS CERTIFIED BY DODGE(FORGET WHAT TERM YOU USE FOR IT)AS BEING "NEW" AND THEN WHEN I TRY TO GET THE ISSUE RESOLVED, FIND OUT THE DEALER IS OUT OF BUSINESS. I HAVE BEEN DRIVING SINCE I BOUGHT IT WITH VERY UNSAFE SHAKING BRAKES(ROTOR). I HAVE WELL DOCUMENTED EVIDENCE THAT THIS IS A SERIOUS SAFETY ISSUE AND WILL START TO INFORM ANYONE THAT I NEED TO IF WE CAN'T GET THIS RESOLVED. THANK YOU, BRIAN WINSLOW (914)774-7692 [email protected]. *JB
THE VEHICLE HAD AN AUTOMATIC TRANSMISSION LOCK OUT FAILURE. THE CONSUMER WAS ABLE TO CHANGE GEARS WITHOUT FIRST PUSHING ON THE BRAKE PEDAL TO SHIFT OUT OF PARK POSITION. LOCK OUT FEATURE WORKED INTERMITTENTLY. DEALER REPLACED INTERLOCK CABLE AND IGNITION SWITCH. DEALER WORKED ON 4 TIMES. HOWEVER THE INTERLOCK STILL DID NOT ENGAGE PROPERLY. *TT *JB
WHEN THE VEHICLE HIT A BUMP IN THE ROAD IT SWERVED UNCONTROLLABLY. THE DEALER INDICATED THE FACTORY INSTALLED WHEELS AND TIRES WERE THE PROBLEM. THE MANUFACTURER SUGGESTED THE DEALER CHANGE THE STEERING AND REALIGN THE WHEELS. * AK *NLM *JB
WHILE TRYING TO DRIVE AROUND A CURVE THE DRIVER TRIED TO BRAKE AND THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE ALSO BOUNCED WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE DRIVER WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAPPENED THE SAME DAY AFTER PURCHASING THE VEHICLE. DODGE, RAM, 1500 QUAD CAB. *AK
WHEN THE DRIVER'S SIDE SEAT BELT IS RELEASED FROM THE LOCKING MECHANISM THE LATCH PLATE GETS WEDGED BETWEEN THE DOOR AND THE SEAT. UNABLE TO REMOVE WITHOUT OPENING DOOR.*AK
WIESNER DODGE, 26529 S.W. FREEWAY, ROSENBURG, TX77471 TRUCK WAS TAKEN IN FOR A RECALL ON THE BLOWER MOTOR, THE DEALER REPLACED BLOWER MOTOR BUT WAS REFUSING TO HOOK THE ALARM BACK UP. *AK
2002 DODGE RAM 1500 I JUST BOUGHT HAS A SHKE OR SHIMMY AT BRAKING AND HIGHWAY SPEEDS. ON THE INTERSTATE WHEN DRIVING 50MPH TRUCK SHAKES. GO 70MPH TRUCK IS WORSE. SO GOING 50 TO 70 MPHS TRUCK SHAKES. THE FASTER I GO THE MORE VIOLENTLY IT SHAKES. THIS IS A REAL DISTRACTION WHILE DRIVING. TIRES ARE NEW, THEY SHOW NO WEAR. I HAVE BOUGHT IT WITH 23500 MILES ON IT. IT'S AL;SO A CERTIFIED TRUCK. WHEN STOPPING SOON AS YOU APPLY BRAKES IT SHIMMIES OR SHAKES VIOLENTLY. *AK
REGARDING THE NEW BODY STYLE DODGE 1500 RAM PICKUP. MY TRUCK IS LESS THAN A YEAR OLD AND ABOUT 15000 MILES. IT HAS A STEERING PROBLEM. GENERALLY, IT PULLS TO THE RIGHT, DANGEROUSLY! THE SECOND DAY OF MY OWNERSHIP, WENT TO THE DEALER AND THEY ALIGNED IT. TOLD ME IF I STILL HAD A PROBLEM, IT WAS A TIRE PROBLEM. THE ALIGNMENT DID NOT HELP. I HAD THE TIRES ROTATED AT THE APPROPRIATE TIME AND THIS DID NOT HELP. THE STEERING PROBLEM IS WORSE NOW. IF I TRAVEL OVER A BUMP OR A SEAM IN THE ROAD, THE VEHICLE WILL VERE TO THE RIGHT OR LEFT OR BOTH DIRECTIONS IN AN UNCONTROLABLE AND VIOLENT MANNER. I MUST COME TO A COMPLETE STOP TO REGAIN CONTROL OF THE VEHICLE. YES, IT IS VERY SCARY. SO MUCH SO, THAT I AGAIN RETURNED TO THE DEALER, THEY ALIGNED IT AGAIN. THE PROBLEM SEEMS WORSE NOW. I WAS TOLD, IF THE ALIGNMENT DID NOT HELP TO BRING IT BACK AND THEY WOULD ORDER/INSTAL A NEW RACK. I DID SO AND WAS PUT OFF. TODAY, 5-30-03 I RETURNED TO THE DEALER TO ASK ABOUT THE FIX FOR MY STEERING PROBLEM. I AGAIN WAS PUT OFF AND I ASKED TO CALL CHRYSLER. I DID, THE NICE AND EFFICIENT LADY NEW WHAT I WAS TALKING ABOUT WITH THE STEERING PROBLEM. I ASKED IF THERE WERE ALOT OF COMPLAINTS LIKE MINE AND WITHOUT SAYING "YES", SHE INDICATED THERE ARE MANY COMPLAINTS. WHILE ON HOLD WITH HER, SHE CALLED MY DEALER. I LATER CALLED THE DEALER AS INSTRUCTED. THE SERVICE ADVISOR I HAVE BEEN WORKING WITH FOR THREE WEEKS SAID "THERE IS A PROBLEM WITH THE STEERING, CHRYSLER IS AWARE AND HAS RE-DESIGNED PARTS FOR THE FIX
DIFFICULTIES INSTALLING THE BLOWER MOTOR WIRING HARNESS. PH
THE FRONT SUSPENSION MADE A CLUNKY NOISE. DEALER INSPECTED FOUR TIMES AND PROBLEM STILL EXIST. *TT
THE VEHICLE HIT A BUMP WHILE DRIVING WHICH CAUSED THE VEHICLE TO SHAKE AND THE DRIVER LOST CONTROL. *NLM
VEHICLE CONSTANTLY PULLS TO THE RIGHT. HAD FRONT END ALIGNED AND TIRES ROTATED. NO PROBLEM FOUND OTHERWISE BY DEALER. *JB
VEHICLE HAS A HARD SHIFT OR BUMP WHEN REACHING ABOUT 20 MPH. HAPPENS MOSTLY ON THE UP SHIFT AND DURING COOLER WEATHER. 8JB
REAR END OF VEHICLE "DANCES" AT HIGHWAY SPEEDS WHEN GOING OVER EVEN THE SLIGHTEST BUMPS. *JB
WHILE DRIVING, THE VEHICLE MADE A LOUD WHISTLING NOISE. *JB
WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, IT JERKED. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THE ROTORS WERE WARPED. *JB
THE CONSUMER CONTACTED THE DEALER IN ADVANCE TO SCHEDULE APPOINTMENT FOR RECALL REMEDY 03V077000 AND VERIFY THAT PARTS WOULD BE AVAILABLE. THE DEALER CONFIRMED. ON 05/15/03, CONSUMER ARRIVED FOR APPOINTMENT WAS TOLD WOULD BE APPROXIMATELY 1.5 HOURS. AFTER 2 HOURS, CONSUMER INQUIRED AS TO STATUS OF REMEDY, THE DEALER ADVISED THAT THE WERE ONLY ABLE TO FIX 1 OF THE MIRRORS BECAUSE DID NOT HAVE THE PARTS FOR THE SECOND MIRROR. THE DEALER WAS ALSO VERY RUDE NOT INFORMING THE CUSTOMER WHEN THE NEEDED PART WOULD ARRIVE OR HOW THEY WOULD NOTIFY HER. *NLM
THE CONSUMER WAS DENIED SERVICE FOR A RECALL WHICH PERTAINED TO HIS VEHICLE. *JB
WHILE DRIVING 60 MPH, THE REAR DRIVER'S TIRE EXPERIENCED A BLOW OUT. *JB
WHILE DRIVING THE VEHICLE EXPERIENCED HEAVY VIBRATION. *NLM
WHILE DRIVING THE STEERING BOLT BECAME LOSE AND CAUSED THE STEERING WHEEL TO JUMP AROUND. THIS MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. NLM
THE BRAKE LINE RUSTED. THIS CAUSED LOUD NOISE AND EXTEND STOPPING DISTANCE. *NLM
THE DEALER CHANGED 3 SET OF ROTORS AND BRAKES IN THE PAST YEAR, HOWEVER THE PROBLEM RECURRED. *JB
WHILE DRIVING THE VEHICLE STALLED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
I HAVE AN ALIGNMENT PROBLEM WITH MY NEW BODY STYLE 2002 DODGE RAM 1500. IT PULLS RIGHT DANGEROUSLY, AND PUTS EVERYONE ON THE ROAD AT RISK. I HAVE HAD INDEPENDENT ALIGNMENT SHOPS VERIFY AND CHECK MY ALIGNMENT, AND THEY HAVE FOUND NO PROBLEM BUT IDENTIFY THE SYMPTOMS. DODGE IS NOT BEING VERY HELPFUL IN SOLVING THE PROBLEM. THE LOCAL REPS ARE WAITING FOR THE REGIONAL REPS AND SO ON, I GET TOLD TO SIT TIGHT, WHILE NOTHING HAPPENS. I HAVE AN APPT ON 5/6 FOR ANOTHER INSPECTION. *NLM
WHEN THE VEHICLE CAME TO A STOP, IT STALLED. *JB
I OWN A 2002 DODGE RAM 1500 WITH THE 4.7 V-8. THE VEHICLE HAS A TENDENCY TO STALL AND IDLE LOW. AT RANDOM TIMES, THE TRUCK HAS A WILD FLUCTUATION AT IDLE, SURGING FROM 400RPM TO 1300 RPM FOR APPROX 15 SECONDS BEFORE THE COMPUTER CORRECTS THE IDLE. I TOOK THE TRUCK TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. *NLM
THE VEHICLE STALLED WITHOUT WARNING, WHEN AT A STOP. *JB
WHEN THE VEHICLE WENT OVER A PUMP IN THE ROAD, IT STALLED. *JB
THE CONSUMER BELIEVES A SHIELD SHOULD BE INSTALLED AROUND THE FUEL FILLER TUBE TO PREVENT ROAD DEBRIS FROM DAMAGING THE TUBE. *NLM *NLM
ENGINE STALLS WHEN AIR IS OFF, AND STALLS WHEN AIR IS ON. *JB
VEHICLE HAS LUNGED FORWARD WHILE IN DRIVE. ENGINE IDLE ELECTRONICALLY ADVANCES WHILE TRANSMISSION IN DRIVE, DRIVER MUST KEEP FOOT FIRMLY DEPRESSED ON BRAKE TO AVOID ACCIDENT. ALSO HAVING SIGNIFICANT ELECTRICAL PROBLEMS - SPECIFICALLY GAUGES DO NOT FUNCTION PROPERLY AND HORN/LIGHTS ENGAGE. PROBLEMS ARE INTERMITTENT. *NLM
WHEN THE VEHICLE HITS A BUMP IT JUMPED ALL OVER THE ROAD. THE CONSUMER FELT LIKE HE WAS GOING TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER BELIEVES THE SUSPENSION WAS NOT APPROPRIATE FOR THE VEHICLE. NLM
THE TRANSMISSION GEAR WENT INTO NEUTRAL, WITHOUT WARNING. *JB THE TRANSMISSION PROBLEMS BEGAN AT 1K MILES,AND AT 6K MILES A NEW TRANSMISSION WAS INSTALLED. THE MANUFACTURER FELT THAT THE PROBLEM WAS REMEDIED. SCC
TRAVELING AT AROUND 70MPH ON I30 EAST MILE 16 I HIT A BUMP IN THE ROAD CAUSING THE TRUCK TO SWAY UNCONTROLLABLY AND CAUSING A SPIN OUT INTO THE CENTER DIVIDE. WEATHER WAS CLOUDY AND ROAD WAY WAS DRY. TRUCK HAS ALWAYS HAD A TENDENCY TO SWAY WHEN HITTING EVEN THE SMALLEST BUMPS IN THE ROAD THIS WAS THE FIRST TIME IT WAS COMPLETELY UNCONTROLLABLE.
TRANSMISSION GOES INTO HIGH GEAR TOO SOON CAUSING TOO MUCH DOWNSHIFTING WHEN I NEED TO SPEED UP. GOES INTO OVERDRIVE AT 45 MPH. VERY SLUGGISH WHEN I NEED TO SPEED UP UNLESS I GIVE IT A LOT OF GAS PEDAL AND THEN IT DROPS OUT OF OVERDRIVE AND SKIPS 4TH GEAR AND GOES DOWN TO 3RD GEAR.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →