2002 Dodge Ram 1500 complaints

THE REAR RIGHT TIRE AND ASSEMBLY BROKE OFF MY 2002 DODGE RAM WHILE MY WIFE AND CHILDREN WERE ON THE FREEWAY. THIS CAUSED THE VEHICLE TO ROLLOVER. APPARENTLY A PROBLEM WITH THE AXLE. I UNDERSTAND THERE HAS BEEN A RECALL FOR A WEAK WELD ON THE REAR AXLE BRACKET. I NEVER GOT SUCH RECALL ON MY VEHICLE.*AK

BLOWER MAKING BUZZING NOISE. *JB

VEHICLE'S WINDOWS AND WINDSHIELD DEVELOPED FROST WHILE DRIVING IN INCLEMENT WEATHER. FROST STILL EXISTED WHEN DEFROSTER/DEFOGGER SYSTEM WAS ENGAGED. THIS REDUCED THE DRIVER'S VISIBILITY. MANUFACTURER INDICATED TO THE DEALERSHIP THAT THIS WAS DUE TO A PROBLEM WITH THE CIRCULATION SYSTEM THAT COULD NOT BE CORRECTED.*AK

THE CONSUMER WAS UNABLE TO GET THE WINDOWS TO REMAIN DEFROSTED. THIS CAUSED POOR VISIBILITY AND UNSAFE DRIVING CONDITIONS. THE DEALER INDICATED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *NM *NM

WHILE DRIVING AT 30 MPH CONSUMER HEARD A KNOCKING NOISE COMING FROM THE REAR. VEHICLE WAS TAKEN TO THE DEALER, WHO FOUND THAT THE DIFFERENTIAL FLUID NEEDED CHANGING. DEALER CHANGED THE FLUID AND CHARGED THE CONSUMER FOR THE WORK.*AK

THE CONSUMER STATED THAT THE LEFT-SIDE REARVIEW MIRROR WAS DEFECTIVE. *LA THE LEFT SIDE REAR MIRROR WAS POSITIONED INCORRECTLY WHICH CAUSED THE CONSUMER TO BE REAR ENDED BY A TRACTOR TRAILER. *JB

WHEN DRIVING AT AN UNDETERMINED SPEED STEERING WHEEL FAILED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE GOING 50 MPH. CONSUMER TOWED THE VEHICLE TO DEALER, AND MECHANIC INFORMED THE CONSUMER THAT THE STEERING COLUMN BOLT SNAPPED. *AK

VEHICLE STALLED WHEN MAKING LEFT TURNS AND/OR BRAKING. THIS RESULTED IN LOSES OF POWER STEERING AND BRAKES. TOOK VEHICLE TO DEALER, AND MECHANIC PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND.

WHILE DRIVING VEHICLE COULD EXCEED THE SPEED BETWEEN 65 TO 70 MPH. ALSO, STEERING WHEEL AND THE FRONT SHAKE VERY HARD. DEALER INDICATED THAT CALIFORNIA HIGHWAYS AND STREETS ARE SO BADLY CONSTRUCTED THAT VEHICLES SHAKE WHILE DRIVING ON THOSE HIGHWAYS OR STREETS. *AK

WHEN VEHICLE IS PUT INTO A PARTICULAR GEAR IT WILL NOT RESPOND. WHEN THE GEAR SHIFT IS PUT IN PARK IT IS REALLY IN NEUTRAL. WHEN IN DRIVE IT IS REALLY IN REVERSE. *AK WHEN CHANGING GEARS, READING IN THE DASH BOARD IS NOT SYNCHRONIZED WITH THE SHIFT FROM PARK TO DRIVE. TRUCK WAS REPAIRED 4 TIME BUT WITH NO AVAIL. CONSUMER FEARED THAT IT WAS THE ELECTRONIC GEAR INDICATOR. THIS IS BECAUSE WHEN VEHICLE WAS IN PARK, CONSUMER'S WIFE WITNESSED THAT THE BACK-UP LIGHT WENT ON. *LA

SUNDAY MORNING, I STARTED MY TRUCK. THE TRUCK WARMED UP FOR NEARLY 30 MINUTES PRIOR TO MY TREK HOME. I THEN DROVE THE TRUCK FOR NEARLY 90 MINUTES PRIOR TO REACHING INTERSTATE 95 IN HOULTON. WHEN I STARTED DRIVING, THE TEMP WAS 16. WHEN I ENTERED THE INTERSTATE, I SET MY CRUISE CONTROL TO 85. AFTER TRAVELING FOR NEARLY 80 MINUTES, MY TRUCK RAPIDLY ACCELERATED WITHOUT WARNING. I TAPPED MY BRAKES IN AN ATTEMPT TO DISENGAGE THE CRUISE CONTROL. THIS DID NOT WORK. I THEN PUSHED THE CRUISE CONTROL BUTTONS ON MY STEERING WHEEL, IN AN ATTEMPT TO TURN OFF THE CRUISE. THIS DID NOT WORK EITHER. I PUSHED ON THE ACCELERATOR THINKING THAT IT WAS STUCK. THIS MADE NO DIFFERENCE. THE TRUCK WAS ACCELERATING WITHOUT WARNING OR REASON. MY TRUCK ACCELERATED TO 95 MPH, AND WAS CONTINUING TO CLIMB. I HAD TO DO THE FOLLOWING IN ORDER TO GET MY TRUCK STOPPED. I HAD TO FORCE THE BRAKES ON, WHICH WAS THE NOT VERY PRODUCTIVE. I WAS ABLE TO SLOW THE TRUCK TO 65 MPH BEFORE PLACING THE TRUCK INTO NEUTRAL. AFTER PLACING THE TRUCK INTO NEUTRAL, THE ENGINE RACED OUT OF CONTROL. THE TACHOMETER WAS MAXED OUT. THE ENGINE STALLED, AS I ROLLED TO A STOP. AFTER COLLECTING MY SELF AND ATTEMPTING TO CALM MY WIFE DOWN, I STARTED THE TRUCK UP. THE ACCELERATOR WAS STILL STUCK AND THE TACHOMETER WAS PAST 7000 BEFORE I COULD GET THE TRUCK SHUT OFF. I STARTED THE TRUCK THREE MORE TIMES AND THE ABOVE STILL OCCURRED. I THEN SLOWLY PUSHED THE ACCELERATOR TO THE FLOOR A COUPLE OF TIMES WITH THE TRUCK, OFF. I THEN STARTED THE T

SPEEDOMETER STOPPED FUNCTIONING. FOUND THAT SENSOR ON TOP OF DIFFERENTIAL WAS DISLODGED AND OIL WAS COMING FROM DIFFERENTIAL. TOOK TRUCK TO DEALER. DEALER REPLACED DIFFERENTIAL, PINION BEARING, AND SENSOR. *LA

2002 DODGE RAM 1500 HAS EXPERIENCED AN ONGOING PROBLEM WITH STALLING.*MR THE CONSUMER STATED WHEN HE STEPPED ON THE CLUTCH TO DOWNSHIFT, THE ENGINE STOPPED. *JB

THE TIRES SHOWED SIGNS OF EXCESSIVE WEAR, THE VEHICLE WAS TAKEN TO THE SHOP FOR A FRONT ALIGNMENT AND THE TECHNICIAN INDICATED THE PASSENGER AND DRIVER SIDE TIE RODS NEEDED TO BE REPLACED.*AK THIS WAS AFTER THE 2ND SET OF TIRES WERE INSTALLED. SOON AFTER A SERVICE MAINTENANCE FLIER WAS RECEIVED IN THE MAIL TO INSPECT TIE ROD ENDS AT 30,000 MILES. THE DEALERSHIP WAS THE ONLY PLACE TO PURCHASE THE TIE ROD ENDS AT $134.00 A PIECE. *CB *JB

WHEN PUTTING VEHICLE INTO DRIVE, IT ACCELERATED BACKWARDS RESULTING IN CONSUMER HITTING A PARKED TOYOTA TRUCK. DEALER STATED THERE WAS NO SOLUTION BECAUSE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *MR

VEHICLE HAS HAD REPEATED FAILURES OF REAR AXLE COMPONENTS. ALL APPEAR TO BE RELATED TO OVERSTATED TOWING CAPACITY. AFTER PURCHASING A TRAILER WELL WITHIN THE VEHICLES TOW RATING THE VEHICLE ON THE FIRST TRIP OUT WITH THE TRAILER EXHIBITED A PUTRID SMELL THAT COULD NOT BE LOCATED. THIS OCCURRED ON 07-25-03 AT JUST UNDER 8500 MILES. THE DEALER COULD NOT LOCATE THE SOURCE OF THE SMELL, AN INDEPENDENT GARAGE FOUND COAGULATED DIFFERENTIAL FLUID AND METAL SHAVINGS IN THE REAR AXLE. SEE YOUR ODI NUMBER 786051 FOR A SIMILAR CASE. THE REAR GEARS WERE REPLACED. ON 12-01-03 AT 10638 MILES I WAS ABLE TO LIMP THE TRUCK WITH THE TRAILER ATTACHED INTO SOUTHSIDE DODGE/KIA IN KISSIMMEE, FL. THE ENTIRE REAR AXLE WAS SO BADLY DAMAGED INCLUDING THE ANTILOCK BRAKE SENSORS THAT THE ENTIRE UNIT HAD TO BE REPLACED. ON 12-06-03 MY WIFE AND I RETRIEVED THE TRAILER. THE TRUCK WAS HAVING TROUBLE MAINTAINING EXPRESSWAY SPEEDS INTO A HEADWIND ON THIS TRIP. UPON ARRIVAL AT OUR HOME 265 MILES LATER WE AGAIN SMELLED THE OVERHEATED REAR AXLE FLUID. LATER INSPECTION AT THE DEALER SHOWED IT TO BE BURNT SMELLING, AND DISCOLORED. FURTHER REPAIRS ARE NOW AWAITED. I WILL BE FORWARDING COMPLETE DOCUMENTATION TODAY VIA USPS.*AK

WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT, AIR BAGS DID NOT DEPLOY. POLICE ARRIVED ON THE SCENE AND THE OTHER CONSUMER WAS CITED. THE OTHER CONSUMER SUSTAINED MINOR INJURIES. *AK *MR

MY 2002 DODGE PICK UP HAS A CUPPED LEFT FRONT TIRE CAUSING A SEVERE VIBRATION. THE TIRE IS A GOODYEAR WRANGLER LT275/70R17. AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG WITH THE SUSPENSION AND ALIGNMENT. THEY CONTACTED GOODYEAR AND WERE TOLD THAT THE TIRE ON THE TRUCK IS TOO AGGRESSIVE AND THAT THE RECOMMENDED ROTATION INTERVAL SHOULD BE 5000 MILES. THE SERVICE MANUAL RECOMMENDS ROTATION AT 7500 MILES NORMAL DRIVING. I ROTATED AT 6000 TO COINCIDE WITH MY OIL CHANGES. THE DEALERSHIP SAID THAT GOODYEAR OFFERED TO GO 1/2 WITH ME. THE COST TO ME WOULD HAVE BEEN $210.00 MOUNTED AND THE DEALERSHIP COULD HAVE THE TIRES IN THAT AFTERNOON. I HAD GONE TO A GOODYEAR ESTABLISHMENT 2 WEEKS PRIOR TO THIS VISIT TO COMPLAIN. THEY TOLD ME THE SAME STORY THAT THE TIRE IS TOO AGGRESSIVE AND NEEDS TO BE ROTATED AT BETWEEN 4000 AND 5000 MILES. THEY OFFERED ME 2 NEW TIRES AT THE SAME DEAL. THE DIFFERENCE BEING WAS THE SAME TIRES WERE $180.00. THEY WOULD HAVE TO ORDER THEM AS THE LOCAL WAREHOUSE HAD NONE IN STOCK. THAT LEADS ME TO SEVERAL QUESTIONS: 1. WHY DID THIS NEW VEHICLE HAVE TIRES ON IT THAT ARE "TOO AGGRESSIVE"? 2. WHY DO I HAVE TO PAY FOR TIRES THAT I HAVE BEEN CAREFUL TO MAINTAIN AND ROTATE AT THE SPECIFIED INTERVAL IN THE SERVICE MANUAL? 3. WHY IS THERE NO NOTIFICATION TO THE OWNERS STATING THAT THE ROTATION INTERVAL NEEDS TO ADJUSTED?*JB

ROTORS ON 2002 DODGE RAM IS WARPED. AGAIN FOR THIRD TIME IN 6 MONTHS. TRUCK SHIMMIES OR SHAKES VIOLENTLY WHEN BRAKES APPLIED. GO TO WWW.DODGETRUCKWORLD.COM AND LOOK UP BRAKES IN THE FORUM SECTION. DEALER WON'T FIX UNDER WARRANTY. TRUCK IS ALMOST UNCONTROLLABLE WHEN BRAKES APPLIED AT HIGH SPEEDS (20 AND ABOVE). *NLM

THE VEHICLE HAD GONE INTO REVERSE AND COLLIDED WITH ANOTHER VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE FAILURE AND COULD NOT LOCATE THE CAUSE OF THE PROBLEM. *AK THE CONSUMER SHIFTED THE GEAR TO DRIVE THEN STEPPED ON THE GAS PEDAL, EXPECTING TO GO FORWARD, BUT IT HAD GONE BACKWARDS. THE CONSUMER JIGGLED THE GEAR SHIFT SLIGHTLY AND STEPPED ON THE GAS AGAIN THEN IT WENT FORWARD. THIS PROBLEM OCCURRED WHEN THE VEHICLE WAS STARTED FROM PARK. *SCC *JB

WHILE DRIVING 40 MPH THE VEHICLE JUMPED THE CURB AND HIT A WOODEN TELEPHONE POLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE TELEPHONE POLE BROKE IN HALF DUE TO THE IMPACT OF THE VEHICLE. THE DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR BROKEN FINGERS AND BRUISES. THE VEHICLE COULD NOT BE DRIVEN OR REPAIRED. PLEASE PROVIDE FURTHER DETAILS. *NLM

PROBLEMS WITH TIRE EQUIPMENT ON 2002-2003 DODGE RAM TRUCKS.*MR THE CONSUMER OWNS A 2002 DODGE RAM 1500, HE STATED IN WET CONDITIONS, HIS VEHICLE HYDROPLANED EXCESSIVELY MAINLY BECAUSE OF THE LARGE TIRES AND THE DESIGN NOT DISPLACING WATER AT SPEEDS OF 30 MPH. *JB *NM

WHILE ATTEMPTING TO ACCELERATE OUT OF THE DRIVEWAY VEHICLE WOULD NOT ACCELERATE. CONSUMER HAD VEHICLE TOWED TO THE DEALER. MECHANIC INFORMED CONSUMER THAT TRANSMISSION FAILED. *AK

VEHICLE PULSATED WHEN APPLYING THE BRAKES. DEALER REPLACED THE ROTORS THREE TIMES WITHIN THE LAST 20,000 MILES. *AK

2002 2WD DODGE RAM 1500 QUAD CAB 4.7L - AT 25000 MILES, DEALER FOUND WARPED FRONT ROTORS CAUSING MY DESCRIBED HARD SHIMMY IN FRONT END WHILE BRAKING. SOLUTION WAS TO TURN ROTORS TO ELIMINATE THE WARPING. AT 29500 MILES, TOOK TRUCK TO DEALER AGAIN, AND DEALER INFORMED THAT ROTORS NEEDED TO BE TURNED AGAIN, AND IT NEEDED NEW PADS TO CORRECT THE SHIMMY. NOW AT 32000 MILES, SHIMMY IS BACK AND DEALERS ARE SAYING TRUCK NEEDS NEW ROTORS. SHOULD NOT HAVE TO REPLACE ROTORS ON A TRUCK THAT DOES NOT HAUL, TOW, OR IS DRIVEN HARD. I HAVE OWNED TRUCKS OF OTHER MAKES, AND NONE NEEDED BRAKE ROTORS UNTIL AT LEAST 75000 MILES. I FEEL THERE IS SOME PROBLEM WITH THIS PRODUCT THAT SHOULD BE INVESTIGATED. TO THE DATE, I HAVE SPENT OVER $400 FOR THESE REPAIRS, AND THEY EXPECT ROTOR REPLACEMENT TO COST NEARLY ANOTHER $400. *AK

I WAS IN A CAR ACCCIDENT ON THE FREEWAY WE WERE AT A STOP IN THE SLOW LANE AND WE GOT HIT FROM BEHIND BY A DRUNK DRIVER AT FULL SPEED I WAS WEARING MY SEATBELT BUT THE SELTBELT DID NOT LOCK LETTING MY FACE HIT THE WINDSHEILD I DIDNT BREAK MY NOSE BUT I HAD TO HAVE STRUTCHES MY TRUCK IS TOTALLED. *AK

MY 2002 DODGE RAM 1500 HAS BEEN STALLING WHEN I START TO SLOW DOWN FOR RED LIGHTS OR STOPS SIGNS ALMOST CAUSING CRASHES. NOT ONLY IS IT A SAFETY PROBLEM BUT IT'S A NEW TRUCK AND SHOULDN'T BE DOING THIS. *LA

WHEN APPLYING THE BRAKES STEERING WHEEL WOULD JERK EITHER RIGHT OR LEFT AFTER DRIVING APPROXIMATELY 50 MPH. TOOK VEHICLE TO DEALERSHIP, AND MECHANIC INDICATED THAT BRAKE ROTORS WERE SEVERELY WARPED.*AK *JB *NLM

AS WEATHER GETS COLDER THE POWER LOCKS IN THE REAR OF MY 2002 DODGE QUAD CAB WILL NOT OPERATE. I HAVE TO REACH IN AND PULL UP ON THE LOCK MANUALLY. WORKS FINE ALL SUMMER, BUT AS SOON AS TEMPERATURE HIT ABOUT 40 DEGREES THEY WILL NOT UNLOCK WITH POWER SWITCH. I HAVE CHECKED MY CHILD SAFETY FEATURE AND IT IS NOT THE PROBLEM. *LA

WHEN DRIVING OVER BUMPS FRONT SUSPENSION SHOOK AND JERKED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR ALIGNMENT INSPECTION. MECHANIC STATED THAT LEFT UPPER BALL JOINT FAILED.*AK

WHEEL AND HUB COMING OFF. *AK

CONSUMER COMPLAINED THAT THIS BRAND NEW VEHICLE WAS SOLD WITH USED TIRES. CONSUMER WENT TO THE VEHICLE PARKED IN THE DRIVEWAY AND DISCOVERED THAT FRONT RIGHT TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR REPAIR. THE TIRE SHOP TECHNICIAN INFORMED CONSUMER THAT THE TIRE HAD BEEN PLUGGED BEFORE. THE DEALER DENIED THAT THE TIRE WAS PLUGGED IN HIS POSSESSION.*AK

VEHICLE STALLED WHEN MAKING LEFT TURNS AND/OR BRAKING. THIS RESULTED IN LOSES OF POWER STEERING AND BRAKES. TOOK VEHICLE TO DEALER, AND MECHANIC PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND.*AK

REAR WINDOW WATER LEAK. *LA

I OWN A 2002 DODGE RAM 1500 QUAD CAB 4X4. IN SEPTEMBER OF 2003, THE CHECK ENGINE LIGHT CAME ON AND IT WAS DETERMINED TO BE THE CONDENSER FAN INOPERABLE DUE TO OPEN FUSE. THE SERVICE MGR TOLD ME THAT THIS WAS A COMMON DEFECT BECAUSE OF THE DESIGN OF THE SHROUD THAT ALLOWS WATER TO COLLECT IN THE TROUGH. IT ALSO FREEZES IN THE WINTER PREVENTING THE FAN FROM TURNING. THIS IS NOT COVERED BY WARRANTY. I BELIEVE IT SHOULD BE BECAUSE IT IS DESIGN DEFECT. THIS IS QUITE COSTLY TO HAVE THIS FIXED. ACCORDING TO THE SERVICE REPRESENTATIVE, THERE HAVE BEEN SEVERAL CASES OF THIS. *LA

5 MINUTES AFTER PARKING VEHICLE CAUGHT ON FIRE. *AK

2002 DODGE RAM 1500 QUAD CAB, STEERING WHEEL IS PEALING APART, THE LEATHER IS PEALING OFF CAUSING MY HANDS TO STICK TO THE STEERING WHEEL , VERY DISTRACTING & UNCOMFORTABLE. *LA

THE ENGINE STALLED WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT. THE DEALER PERFORMED NUMEROUS UPDATES, REPAIRED A VACUUM LEAK, REPLACED THE THROTTLE BODY AND GASKET AND THE VEHICLE STILL CONTINUED TO STALL. *AK *JB

BRAKE FAILURE ON 2002 DODGE RAM WITH 13,000 MILES DUE TO LOOSE BRAKE LINE.

TWO DAYS AFTER PURCHASING THE VEHICLE BRAKE FAILED, AT 4500 MILES WHILE DRIVING AT 40-MPH. WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR, AND THERE WERE NO BRAKES AT ALL. AS RESULT, VEHICLE WAS INVOLVED IN A FRONT COLLISION. BOTH TIMES DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE.*AK

WHILE DRIVING THE STEERING WHEEL LOCKED UP AND MADE IT IMPOSSIBLE TO STEER THE VEHICLE. THIS HAPPENED THREE TIMES IN ONE DAY NEARLY CAUSING A COLLISION IN EACH INSTANCE. THE DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED OF THIS PROBLEM. *NLM

2002 DODGE RAM 1500 HAD A SEVERE FRONT END COLLISON THAT TOTALLED THE TRUCK AND BENT THE FRAME INTO A DIAMOND SHAPE. NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAGS DEPLOYED. THERE WAS NOT A PORTION OF THE FRONT END OF THE VEHICLE THAT DID NOT SUSTAIN DAMAGE. SEVERAL BODY SHOPS HAVE STATED THAT, THAT KIND OF COLLISION IS WHAT THE AIR BAGS ARE MADE FOR.

TAILGATE COMPLETELY SEPARATES FROM TRUCK WHILE DRIVING - DODGE REFUSES RESPONSIBILITY. *JB

I HAVE A POWER ASSISTED SEAT. I SLOWLY BEGAN TO NOTICE THAT THERE IS A ROCKING MOTION, IT IS VERY NOTICEABLE WHEN I BRAKE OR ACCURATE. IT SEEMS TO GET WORST AND I TOOK IT TO THE DEALER WHO STATED THAT THEY HAD ANOTHER VEHICLE LIKE MINE AND THAT IT HAD THE SAME MOTION. THEY STATED THAT IT WAS NORMAL. IF THE ROCKING GETS ANY WORST, IT MAY GIVE THE DRIVER A DIFFERENT FEEL OF THE VEHICLE WHICH MAY CAUSE HIM TO REACT INCORRECTLY IN DIFFERENT SITUATIONS AND CAUSE AN ACCIDENT. *JB

WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. BRAKES WILL LOCK UP, CAUSING TH VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER HAD BEEN NOTIFIED. *AK

WHILE TRAVELING 60 MPH AND MAKING TURNS CONSUMER LOST CONTROL OF VEHICLE. VEHICLE HAD BEEN SERVICED TWICE, TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK

WHEN VEHICLE IS AT A STOP BLOWER MOTOR BLOWS OUT WARM AIR. HOWEVER, WHEN DRIVING BLOWER MOTOR BLOWS OUT COOL AIR. *AK

EXTERIOR REARVIEW MIRROR EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 077 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

SINCE DECEMBER OF 2001 VERIZON HAS HAD (6) DODGE FULL SIZE VANS INVOLVING 1998-2001 B VANS. ALL (6) FIRES APPEAR TO HAVE STARTED UNDER THE HOOD. ALL (6) VANS ARE EQUIPPED WITH THE KELSEY HAYES EBC 325 ANTI-LOCK BRAKE SYSTEMS. THREE OF THE FIRES OCCURRED IN THE ABS CONTROLLER AREA OF THE ENGINE COMPARTMENT WITHOUT THE ENTIRE TRUCK GOING UP IN FLAMES BECAUSE THE DRIVERS WERE ABLE TO HAVE THE FIRES EXTINGUISHED BEFORE THE FIRES GOT A REAL GOOD START. THREE OF THE FIRES HAPPENED WHILE THE VEHICLES WERE UNATTENDED AND THE VEHICLES WERE TOTALLY DESTROYED. ON SEPT. 4TH, 2003 A 2002 DODGE VAN WAS REPORTED BY THE DRIVER TO HAVE THE ABS PUMP RUNNING CONTINUALY FOR OVER 2 HOURS. THE ABS PUMP WAS EXTREMELY HOT. HAD TO DISCONNECT THE BATTERY TO SHUT THE PUMP OFF. WHEN THIS VAN WAS BROUGHT INTO THE VERIZON GARAGE THE ABS LIGHT AND THE BRAKE WARNING LIGHTS WERE ILLUMINATED IN THE INSTRUMENT CLUSTER AND THE ABS PUMP WAS RUNNING CONTINUALLY. THE VAN WAS TOWED TO ROTHROCK DODGE IN ALLENTOWN, PA.,ON 9-5-03 AND LEFT WITH DANNY DAVID FOR DIAGNOSIS. WHEN THE SCAN TOOL WAS CONNECTED TO THE ABS SYSTEM THEY FOUND (2) CODES, MAIN RELAY OPEN AND PUMP MOTOR CIRCUIT OPEN. AT THIS TIME NO REPAIRS HAVE BEEN COMPLETED ON THIS VEHICLE UNTIL CHRYSLER AND A VERIZON FLEET TECH. SUPPORT SPECIALIST CAN LOOK INTO THIS CASE. CONTACT PERSONS AT VERIZON ARE AS FOLLOWS; TOM SPEZIO 732-493-9902 BOB PRINCE 410-760-8836 FRED PLETSCHER 610-264-0685. *AK

WHILE DRIVING AT NIGHT CONSUMER DID NOT KNOW WHAT GEAR THE VEHICLE WAS IN BECAUSE SHIFT LIGHTS ARE ON ALL THE GEARS, MAKING IT DIFFICULT TO JUDGE WHICH GEAR THE VEHICLE WAS IN. *AK