Page 13 of 17 · complaints 601–650 of 815

2002 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Equipment
Filed May 23, 20057,000 milesSC

CD/CASSETTE CLOCK RADIO - CLOCK GAINS TIME; MUST BE RESET ONCE EVEY 2 MONTHS

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 16, 200550,000 milesTN

DT: THE CONSUMER OWNS A 2002 DODGE RAM. THE CONSUMER SAYS THAT AT ABOUT 50,000 MILES HE STARTED HAVING PROBLEMS WITH HIS UPPER BALL JOINT. THE UPPER BALL JOINT ON THE PASSENGER SIDE COMPLETELY WENT OUT. HE CONTACTED THE DEALER AND THE DEALER SAID THAT THEY HAD SEVERAL HUNDRED IN BACK ORDER RIGHT NOW. THE CONSUMER HAS TROUBLE DRIVING THE VEHICLE SO HE TOOK IT TO THE DEALER AND THE DEALER SAID THAT IT WAS HIS BALL JOINT AND IT WAS ONE OF THE WORST BALL JOINTS THAT HE HAS EVER SEEN. THE CONSUMER IS NOT DRIVING THE VEHICLE. *TT

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed May 7, 2005TX

2002 DODGE RAM 1500. WHEN SWITCHING FROM DEFROST VENT TO PANEL VENT, THE PANEL VENT DID NOT WORK. VENTING WENT TO FLOOR. DAIMLER-CHRYSLER, I FIND, ISSUED REPAIR BULLETINS FOR THIS PROBLEM IN SPRING OF 2002, YET NO RECALL. MY REPAIR COSTS ARE ESTIMATED AT 800 DOLLARS.

Visibility
Filed Apr 22, 20054,868 milesNC

MY SUN VISORS HAVE BROKEN NUMEROUS TIMES. BOTH SIDES (PASSENGER AND DRIVER) HAVE BEEN REPLACED AT LEAST THREE TIMES EACH. THEY LOSE THEIR SPRING TENSION AND HANG DOWN AND CREATE A SAFETY HAZARD WHEN MY WIFE AND I DRIVE, BECAUSE THEY WILL NOT STAY UP AND OUT OF THE WAY. MY VEHICLE ONLY HAS 30K MILES ON IT, I AM THE ORIGINAL OWNER. 8JB

Engine and Engine Cooling › Engine
Filed Mar 30, 200514,000 milesTX

VEHICLE HAS HAD TO BE SERVICED FOR ENGINE STALLING SIX TIMES. THE CAUSE OF THE PROBLEM IS STILL UNDETERMINED. *AK *NM

Suspension › Front › Wheel Bearing
Filed Mar 28, 2005TX

A MONTH AFTER PURCHASING THE VEHICLE WAS HAVING ONGOING PROBLEM WITH THE LEFT FRONT END PULLING TO THE LEFT WHILE DRIVING. DEALERSHIP HAS SERVICED THE VEHICLE SEVERAL TIMES OVER THE YEARS TO NO AVAIL. CURRENTLY, THE PROBLEM BECAME WORSE. DEALERSHIP INDICATED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE LEFT FRONT BEARING WAS BAD, WHICH WILL RESULT IN THE TIRE AND RIM SEPARATING AND FALLING OFF WHILE DRIVING.*AK

Exterior Lighting › Headlights › SwitchFire1 injured
Filed Mar 19, 200564,968 milesMI

1.SPARKS FROM DASHBOARD AREA NEAR HEADLIGHT SWITCH WERE SEEN BY MY WIFE WHEN SHE BORROWED THE VEHICLE. 2.NOW THE HEADLIGHTS WILL NOT TURN OFF, WHEN THE SWITCH IS TURNED TO THE OFF POSITION THE FOG LIGHTS COME ON, HEAD LIGHTS ALSO WILL NOT COMPLETELY COME ON.3. SO FAR, $49 DIANOSTIC, SWITCH NEEDED (HAD TO BE SPECIAL ORDERED B/C THE PART HAS BEEN CHANGED THREE TIMES ALREADY)(DOESN'T THAT CONSTITUTE A RECALL?)ANYWAY IT IS GOING TO COST ME $79 FOR THE NEW SWITCH AND THEY ARE NOT EVEN SURE THAT WILL FIX THE PROBLEM.*AK

Seat Belts › Front › Retractor
Filed Mar 15, 200531,000 milesWI

THE DRIVER'S SIDE SEAT BELT RETRACTOR CONTINUED TO FAIL. THE PARTS WERE REPAIRED/REPLACED THREE TIMES, HOWEVER THE PROBLEM RECURRED. *AK BOTH SEAT BET RETRACTORS WERE REPLACED, HOWEVER PROBLEM STILL EXIST. RIGHT REAR DOOR LOCK INOPERATIVE. RATTLE SOUND OVER BUMPS. RIGHT FRONT SWAY BAR LINK REPLACED. THE STEERING WHEEL HAS BEEN OSCILLATING ALMOST TAKES THE WHEEL OUT OF THIS HANDS. DEALER FOUND ICE IN WHEELS/CLEANED WHEELS. HOWEVER VIBRATION RE-OCURRED. *TT

Exterior Lighting › Tail Lights
Filed Mar 14, 2005AZ

WHILE DRIVING AT NIGHT DRIVER NOTICED THAT THE TAIL LIGHTS, CRUISE CONTROL, AND BRAKE LIGHTS WERE INOPERATIVE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Engine and Engine Cooling
Filed Mar 8, 200540,000 milesTX

VEHICLE WAS TRAVELING AT 60 MPH WHEN ALL OF A SUDDEN T DRIVER HEARD THE ENGINE KNOCKING LOUDLY, AND NOTICED THAT THE OIL PRESSURE WENT DOWN. THIS CAUSED THE ENGINE TO FAIL.*AK

Electrical System › Wiring › Front Underhood
Filed Mar 7, 200541,379 milesFL

1) THERE WERE NO INCIDENTS LEADING UP TO THE VEHICLES FAILURES. 2) THE HEADLIGHTS WILL NOT SHUT OFF WHEN ENGINE IS ON / THE WINDSHIELD WIPERS AND PUMP ARE INOPERABLE. THEY BOTH OCCURRED AT THE SAME TIME. FAMILY WAS STUCK ON RAINY HIGHWAY FOR SEVERAL HOURS. 3) DODGE SERVICE "THINKS" THE POWER DISTRIBUTION CENTER MAY HAVE SHORTED OUT THE ELECTRONIC CONTROL MODULE AND RECOMMEND REPLACE BOTH -$750 THERE IS A BACK ORDER FOR BOTH PARTS - APPARENTLY THERE ARE MANY REQUESTS. PART #'S 56045433AF AND 56051036AD. *AK

Exterior Lighting › Turn Signal
Filed Mar 4, 2005SC

THE TURN SIGNALS DO NOT OPERATE, WHICH IS MAKING IT DIFFICULT TO INFORM OTHER DRIVERS WHEN THE VEHICLE IS MAKING TURNS. OWNER WILL TAKE VEHICLE TO DEALER FOR REPAIRS FOR THE SECOND TIME.*AK

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Feb 28, 2005AZ

WHILE REVERSING OUT OF DRIVEWAY THE ACCELERATOR PEDAL STUCK TO THE FLOOR, CAUSING CONSUMER'S VEHICLE TO CRASH INTO A FENCE/ANOTHER VEHICLE, AND INTO NEIGHBOR'S HOUSE.*AK

Electrical System
Filed Feb 18, 200530,000 milesNC

THERE IS AN ELECTRICAL PROBLEM WITH THE INSTRUMENT CLUSTER,WHICH IS CAUSING THE HEAD LIGHTS, BLINKERS, AND INTERIOR LIGHTS NOT TO FUNCTION. OWNER WILL CONTACT MANUFACTURER. *NM OTHER ELECTRICAL PROBLEMS INCLUDED FOG LAMPS; WINDSHIELD WIPERS; TURN SIGNALS, BRAKE LIGHTS AND ALL CLUSTER FUNCTIONS. DEALER REPLACED A SHORTED CLUSTER. *TT

Suspension › Front › Control Arm › Upper Ball Joint
Filed Feb 18, 200560,000 milesWV

WHEN DRIVING ANY SPEED, THE CONSUMER WOULD HEAR A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP STATED THE UPPER BALL JOINT WAS DEFECTIVE. *JB THE CONSUMER STATED THAT THE VEHICLE IS RARELY USED OFF ROAD. A NOISE IS HEARD ON BUMPY SURFACES. *TC

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 2, 200546,500 milesVA

2002 DODGE RAM 1500. RUSTED VENTS IN GAS CAP CAUSING LEAK AND DEPRESURIZATION OF GAS TANK. LEADING TO ENGINE NEEDS SERVICING LIGHT TO APPEAR ON DASHBOARD. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 27, 200547,500 milesKS

HEATER STOPPED WORKING. REPLACED THERMOSTAT. ONE WEEK LATER TO LEAVE TRUCK WOULD NOT START. HAD TO HAVE IT TOWDED. RECEIVED A CALL FROM MECHANIC SAID IT WAS HYDROLOCKED. RECEIVED CALL FRM MECHANIC TODAY 1-27 SAID THE HEAD WAS SPLIT. HAS TO BE REPLACED. THIS TRUCK IS A 2002 WITH APPROX. 45000 MILES. THIS HAS BEEN THE WORST VEHICLE WE HAVE EVER OWNED....I WILL TELL EVERYONE DO NOT BUY A DODGE OF ANY TYPE....*AK

Air BagsCrash2 injured
Filed Jan 8, 200535,000 milesTX

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH TWO LIGHT POLES AT 45 MPH AND AIRBAGS DID NOT ACTIVATE. THE DRIVER WAS KNOCKED UNCONSCIOUS BY THE STEERING WHEEL AND THE PASSENGER BROKE THE WINDSHIELD WITH HIS HEAD. ONLY SUFFERED MINOR INJURIES. COLLISION HAPPENED IN MEXICO.*AK

Power Train › Driveline › Differential UnitCrash
Filed Jan 5, 200560,000 milesCO

THE DIFFERENTIAL BROKE IN HALF WHILE DRIVING AT APPROXIMATELY 55 MPH, VEHICLE WENT OFF THE ROAD AND DOWN TO A DITCH. THE VEHICLE IS CURRENTLY IMMOBILE. *AK......MAD EALL TIRES FLAT, AND REAR PASSENGER TIRE DETACHED/FELL OFF THE TRUCK. NO POLICE REPORT OBTAINED. CONSUMER CLAIMED POLICE WERE TRYING TO GET MONEY IN EXCHANGE OF THE REPORT. ON EPICTURE INCLUDED. *AK

Steering › Rack and Pinion
Filed Jan 3, 2005114,000 milesTN

I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW. THIS VEHICLE IS HOW I MAKE A LIVING AND IS NOT USED FOR RECREATIONAL OFF ROADING. THE DAMAGE TO THE RACK AND PINION OCCURED DURING REGULAR FOUR WHEEL DRIVING ON CITY STREETS. *AK

Electrical System › Wiring
Filed Jan 3, 200563,000 milesFL

WIRING FOR MY 2002 DODGE RAM PICKUP 1500 QUAD CAB LIGHT BULB CONTINOUSLY BURN OUT LIKE IN A SEQUENCE ALL TAIL LIGHTS. MY BROTHER IN LAW HAS THE SAME VEHICLE AND HAD THE WIRING RE DONE WHILE TRUCK WAS UNDER WARRANTEE BECAUSE OF A SHORT. IS THERE ANY RECORD OF ANTHING LIKE THIS HAPPENING? *AK

SuspensionCrash
Filed Jan 1, 2005TX

WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY RAIL OF THE BRIDGE. AND THE AIR BAGS DIDN'T GO OFF. LUCKILY, I WASN'T INJURED. AT FIRST I THOUGHT THE ACCIDENT WAS MY FAULT, BUT AFTER TALKING TO A FEW OWNERS OF THIS MODEL, I FIGURED OUT THAT MANY OF US HAVE HAD THE SAME PROBLEMS WITH THIS TRUCK. THE QUESTION IS, WHY IS THIS PROBLEM NOT BEING FIXED?? I HAVE TALKED TO THE DEALER, AND THEY JUST KEEP REFERRING ME TO DEALERS FROM OTHER TOWNS. *JB

Electrical System › 12v/24v/48v Battery
Filed Dec 16, 200426,000 milesMA

PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATTERY. I HAVE INVESTED $1100 SINCE THE SECOND DEAD BATTERY. DEALER SAYS BATTERY HAS NOTHING TO DO WITH ELECTRICAL WIRING HARNESS???? MOST OCCURANCES DURING EXTENDED WARRANTY PERIOD. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 16, 200440 milesMN

VEHICLE WAS MAKING NOISES IN FRONT END. TOOK VEHICLE TO DEALER,THEY SAID NOISE WAS JUST BUSHINGS WERE JUST DRY. AT 40,000 MILES TOOK IN BECAUSE THE TRUCK STEERING WAS FUNNY, DEALER SAID BOTH CONTROL ARMS AND BOTH SWAYBAR LINKS WOR OUT. AND TRUCK WAS UNSAFE TO DRIVE. AND THE REPAIR WOULD COST CONSUMER ABOUT $1000.00.*AK

Suspension › Rear
Filed Dec 10, 2004500 milesTX

MY 2002 DODGE RAM HAS SEVERAL POTETIAL ACCIDENT, CAUSING PROBLEMS, ONE WHEN IM DRIVING IN THE RAIN OR AFTER A RAIN WATER IN THE ROAD IT CAUSES M STEERING TO LOCK UP AND I CANNOT STEER. I REPORTED THIS TO A DEALER IN TOWN AND THE SERVICE REP SAID THAT THE STEERING WILL TURN INTO MANUAL DRIVE AND SEEM HARDER TO STEER, WOW I COULD NOT BELIEVE I HEARD THAT AND THE PROBLEM HAS NEVER BEEN CORRECTED AND I HAVE REPORTED THIS TO DODGE ON SEVERAL OCCASSIONS. ALSO WHEN IM DRIVING DOWN THE ROAD OR HIGHWAY IN THE 2002 DODGE RAM AND I RUN OVER A SMALL BUMP SUCH AS ON OVERPASSES WHEN THE BRIDGE PORTION MEETS THE GROUND SIDE MY TRUCK WILL LOSE CONTROL SOMETIMES TO THE POINT OF THE REAR END ATTEMPTING TO SPIN THE TRUCK AROUND I GUESS THE ONLY THING THAT HAS PREVENTED THIS IS THE FORWARD MOVEMENT ITSELF, HOWEVER I HAVE COME UPON SITUATIONS WHEN IM TURNING IN A PARTICULAR DIRECTION AND A BUMP IS IN THE ROAD PRIOR TO THE TURN AND THE TRUCK LEAVES ME LIMITED CONTROL AS THE REAR END SUSPENSION REACTING TO THE SMALL BUMP ATTEMPTS TO MAKE THE TRUCKS REAR END JUMP AND ATTEMPT TO SPEND AROUND. THIS IS A VERY SICK FEELING AND NUMEROUS PASSANGERS HAVE EXPRESSED CONCERN FOR THIS TRUCKS FAULT AS THEY EXPERIENCE THIS WHILE RIDING IN THE TRUCK.*AK

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Nov 26, 200442,000 milesNJ

DEFECTIVE BLOWER CONTROL ON A DODGE 2002 RAM 1500 VAN. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 16, 200448,782 milesAL

ALL 5 ON DRIVER'S SIDE REAR WHEEL LUGS:NUTS WERE REPLACED. REPAIRS WERE MADE AT THE DEALER.*AK THE CONSUMER HEARD THE SOUND OF A BEARING BEING GONE . *TC

Structure › Frame and Members2 injured
Filed Nov 1, 2004CO

OUR COMPANY, AMERICAN FAMILY INSURANCE, HAS 2 CLAIMS ON THE SAME VEHICLE FOR 2 DIFFERENT PEOPLE WHO GOT THEIR FOOT CAUGHT IN BETWEEN THE RUNNING BOARD AND THE CAR. ONE PERSON'S ANKLE GOT BROKEN IN 3 DIFFERENT PLACES, AND THE OTHER PERSON TORE LIGAMENTS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 29, 2004150 miles00

THE VEHICLE VIBRATED WHEN THE BRAKES WERE APPLIED AT VARIOUS SPEEDS OF 0-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER NOTICE WATER WAS NOT DRAINING FROM THE ROTORS. THE EXCESS WATER CAUSED THE ROTORS TO BECOME OUT OF ROUND. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 25, 200442,000 milesAR

WHILE DRIVING 40 MPH CONSUMER APPLIED THE BRAKES AND VEHICLE DID NOT STOP. THE FRONT WHEEL HUB ASSEMBLY BROKE ON DRIVER'S SIDE, CAUSING THE VEHICLE TO FLIP.*AK

Structure › Body › Tailgate › Hinge and AttachmentsCrash
Filed Oct 20, 2004TX

TAILGATE WAS LOWERED WHILE DRIVING AND BOTH SAFETY CABLES WERE ATTACHED. AFTER ENCOUNTERING A DIP IN THE ROAD, THE TAILGATE BECAME INSTANTLY DISLODGED AND VERY NEARLY INJURED TWO PEDESTRIANS. ALLEN SAMUELS DODGE REFUSED RESPONSIBILITY AND REFUSED TO REPAIR TAILGATE - THE SERVICE MANAGER WAS ALSO FAILURE AT CUSTOMER RELATIONS. I DON'T HAVE THE EXACT DATE OF THE INCIDENT SO THE LISTED DATE IS ONLY AN ESTIMATION. I ALSO NOTICE THAT THIS IS THE SECOND COMPLAINT LISTED FOR THE EXACT SAME PROBLEM.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 19, 200440,000 milesGA

THE REAR DOORS OF MY 2002 DODGE RAM QUAD CAB TRUCK WILL NOT UNLOCK. THE PROBLEM HAS BEEN REPORTED TO MY DEALER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN FIXED, SINCE IT IS NOT COVERED BY A CURRENT RECALL. THE TRUCK IS OUT OF WARRANTY, AND I CANNOT AFFORD TO HAVE THE PROBLEM FIXED (I'M STILL MAKING $400+ MONTHLY PAYMENTS ON THE TRUCK). AT THIS TIME, I HAVE NOT SUFFERED ANY CONSEQUENCES. POSSIBLE CONSEQUENCES ARE THAT A REAR SEAT PASSENGER (ESPECIALLY A CHILD) CAN BECOME TRAPPED IN THE REAR SEAT OF THE VEHICLE. A KIT/PART IS AVAILABLE (DODGE PART NUMBER 5086593AA) TO FIX THIS PROBLEM, SO IT IS A KNOWN PROBLEM.*AK

Engine and Engine Cooling
Filed Oct 14, 2004OK

I HAVE A 2002 DODGE QUAD CAB 1500ST AUTOMOBILE. SOMETIMES WHEN I AM IN THE PROCESS OF MAKING A TURN THE VEHICLE LOSES POWER. THIS CAUSES A LOSS OF POWER STERING AND BRAKES WHICH CAN CAUSE AN ACCIDENT TO OCCUR. I KNOW TWO OTHER PEOPLE WHO HAVE 2002 DODGE 1500 TRUCKS AND THEY HAVE HAD TTHE SAME PROBLEM.*AK

Engine and Engine Cooling
Filed Oct 7, 2004TX

WHILE DRIVING OIL GAUGE MOVED UP AND DOWN. TOOK THE VEHICLE TO BE SERVICED AT THE DEALERSHIP. CONSUMER WAS TOLD THERE WAS SLUDGE BUILD UP ON THE MOTOR. ALSO, IT WAS DUE TO IMPROPER MAINTENANCE. CONSUMER STATED THAT SHE HAD EVERY RECEIPT WHERE SHE HAS TAKEN THE VEHICLE IN FOR REGULAR OIL CHANGES. CONSUMER WAS CONCERNED BECAUSE SHE ONLY HAD THE VEHICLE FOR ONE YEAR, AND THIS SHOULD NOT BE HAPPENING. *AK

Power Train › Axle AssemblyCrash1 injured
Filed Sep 28, 200457,000 milesCA

WHILE DRIVING 45 MPH ASPHALT TURNED INTO GRAVEL AND VEHICLE HYDRO PLANED, LANDED ON GRAVEL, AND PASSENGER'S SIDE ALUMINUM WHEELS BROKE. THE VEHICLE HYDRO PLANED, AGAIN, TWISTED, AND LANDED ON ROOF. THE VEHICLE WAS TOTALED. THE DRIVER SUSTAINED INJURIES, AND WAS TAKEN TO HOSPITAL FOR SURGERY. *AK *SC THE AXLE ASSEMBLY FAILED.

Electrical System
Filed Sep 19, 200449,540 milesGA

MY COMPUTER SYSTEM WENT OUT IN MY 2002 DODGE RAM 1500 TRUCK. I SPOKE WITH AN INDIVIDUAL NAMED CHRIS ON 9/15/04 REF#12633025. THE MANUFACTURER WILL NOT TAKE ANY STEPS TO RECTIFY THIS PROBLEM BECAUSE I WAS TOLD THAT THERE AREN'T ANY RECALLS ON THE COMPUTER SYSTEMS IN THESE TRUCKS. IT'S GOING TO COST ME $600.00 TO GET THIS PROBLEM WITH MY LEMON FIXED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 18, 200412,000 milesNJ

2002 DODGE RAM 1500 4X4 - BRAKE SHIMMY / SHAKE, REDUCED BRAKING POWER. ROTORS REPLACED TWICE IN 20,000, PROBLEM STILL HAPENNING. COULD NOT STOP QUICKLY ALMOST CAUSING A SEVERE ACCIDENT.*AK

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Sep 10, 2004TX

WHILE JACKING THE VEHICLE HOOK ATTACHMENT TO THE JACK WAS TWISTED. CONSUMER WAS ABLE TO JACK UP THE VEHICLE, BUT FAILED AND HIT THE GROUND. NO INJURIES REPORTED. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THIS PART WAS NOT UNDER WARRANTY, AND CONSUMER NEEDED TO PAY FOR REPAIRS. *AK

Air Bags
Filed Aug 16, 2004MD

WHILE DRIVING, THE SUPPLEMENTAL RESTRAINT LIGHT ILLUMINATED ON THE DASHBOARD AND REMAIN ON. PLEASE PROVIDE FURTHER DETAILS. *JB

Power Train › Driveline
Filed Jul 20, 2004VA

VIBRATION IN REAR OF VEHICLE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 14, 2004VA

WHILE DRIVING 35 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE REAR BRAKES LOCKED. HOWEVER CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE DRIVER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

Power Train › Automatic Transmission
Filed Jul 9, 200465,000 milesNV

WITH 65,000 MILES ON 2002 DODGE RAM 4X4 QUAD CAB. TRANSMISSION FAILED. ONLY DO ORDINARY DRIVING, NO HAULING OF ANY KIND. OF COURSE NO WARRANTY. $3000 TO GET A NEW TRANSMISSION. *AK

Air Bags › FrontalCrash1 injured
Filed Jun 29, 2004KY

WHILE DRIVING 65 MPH DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MAJOR INJURIES ,AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A GARAGE. *AK

Power Train
Filed Jun 23, 2004DC

PROBLEMS WITH VEHICLE'S TRANSMISSION.*MR THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS BECAUSE OF THE ENGINE LIGHT ILLUMINATING, THE FIRST TIME THE DEALER STATED IT WAS A TRANSMISSION PROBLEM AND THE COMPUTER WOULD NEED TO BE REPLACED, THE SECOND TIME THE ENGINE LIGHT ILLUMINATED AGAIN AND THE DEALER STATED IT WAS SENDING THE SAME CODE AND THEY WOULD REPLACE THE SOLENOID. THE THIRD TIME AFTER HAVING NO TRANSPORTATION FOR THREE DAYS, THE CONSUMER AND HIS WIFE WERE TOLD THAT A BALL BEARING IN THE VALVE BODY OF THE TRANSMISSION WAS IN THE WRONG PLACE. *JB

Engine and Engine Cooling
Filed Jun 4, 2004CA

WHILE DRIVING BETWEEN 35 TO 45 MPH VEHICLE STALLED. DEALER INSPECTED VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK

Exterior Lighting › Brake Lights
Filed May 18, 200446,874 milesCA

FIRST THERE WAS AN INTERMITTANT FAILURE OF BRAKE LIGHTS THEN ONE FAILED COMPLETLY AND THE OTHER FAILED THE FOLLOWING DAY. I HAD A CLOSE CALL (REAR ENDED)WHEN I TOOK IT TO THE DEALER THEY KNEW RIGHT AWAY WHAT WAS WRONG , AND REPLACED TAIL LIGHT TREE COMPONET, THAT FIXED THE PROBLEM. THE DEALER WAS AWARE OF THIS AND HAD TOLD ME THEYHAD ALOT OF THEM FAILING, IWAS OUT OF WARRANTY AND WAS CHARGED FULL PRICE FOR DIAGNOSTIC AND REPLACEMENT PARTS ETC. I WAS UNHAPPY WITH THE WAY THEY TREATED THIS SAFETY PROBLEM.*AK

Wheels › Hubcap/Cover
Filed Apr 26, 200425,000 milesTX

REAR WHEEL SHEARED OFF THE AXLE, CAUSING THE VEHICLE TO DRIFT INTO A DITCH. *AK

Electrical System › Ignition
Filed Apr 20, 2004CA

INTERMITTENT WHILE DRIVING 30 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. DEALER REPLACED TURN SIGNAL SWITCH, BUT PROBLEM RECURRED. *AK *NM

Power Train › Automatic Transmission
Filed Apr 20, 200432,000 milesTX

WHILE DRIVING VEHICLE JERKED FORWARD WHEN CONSUMER TRIED TO DOWN SHIFT THE TRANSMISSION GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK IN ADDITION, CONSUMER IS HAVING TROUBLE WITH TIRES AND ITS SIDEWALL AND REQUESTING MANUFACTURER TO DESIGN TIRES FOR OFF ROAD CONDITIONS. FRONT BRAKE ROTORS ARE WARPED AND THE PADS HAVE 80 PERCENT LEFT AT 34,000 MILES. *LA

Engine and Engine Cooling
Filed Apr 8, 2004MS

APPROXIMATELY SIX TIMES, THE VEHICLE CUT OFF WHILE SITTING IN TRAFFIC OR A STOP SIGN. *PH DODGE HAD BEEN AWARE OF THE PROBLEM BUT DID NOT KNOW WHAT CAUSED THIS AND OR HOW TO FIX IT. *SC *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →