2002 Dodge Neon

Routine

Owners filed 173 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 6 times.

Not among the Dodge Neon years to avoid. Which Dodge Neon years to avoid →

When it fails
020k40k60k90k120k200k
48,000 milesMedian miles at failure

113 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2002 Dodge Neon problems

27 of the 173 complaints (16%) are about the engine.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission18
100
Air Bags › Frontal · airbags12
1207
Engine and Engine Cooling › Engine · engine11
111
Electrical System10
000
Unknown or Other8
000
Structure › Body · body and frame7
000
Structure · body and frame7
000
Air Bags · airbags7
605
Suspension › Front6
000
Tires5
100

6 safety recalls

Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting › Headlights08E050000
Filed Aug 11, 20081,921 vehiclesK2 Motor Corporation

Defect. K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

Suspension08E033000
Filed Apr 14, 20086,903 vehiclesFederal-Mogul Chassis Products

Defect. FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

Risk. THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Exterior Lighting06E049000
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.

Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

All 6 campaigns on file, newest first.

What owners reported

Newest filings
Power Train
Filed Dec 31, 2018MI

I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP

Electrical System
Filed Aug 2, 201729,000 milesVT

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Power Train
Filed Jul 22, 2017NV

I BOUGHT THIS CAR WITH 49000 MILES ON IT. I WAS DRIVING EVERYTHING SEEMED FINE THEN I SLOWED DOWN FOR A STOP SIGN TO BETWEEN 3 AND 7 MPH AND THE WHOLE THING JUST LOCKED UP. I TRIED EVERY GEAR BUT NOTHING WOULD UNLOCK THE TRANNY.. IT'S STILL LOCKED UP NOW I HAD TO GET IT TOWED.. LUCKILY I WAS ON A LITTLE TWO LANE ROAD WITH NOT MUCH TRAFFIC SO THERE WASN'T TO MANY MAD PEOPLE I FEEL DODGE SHOULD TAKE CARE OF THERE PROBLEMS AND PROBLEM CARS.. IM NOT ASKING FOR MUCH JUST FOR MY CAR TO MAKE IT OVER 50000 MILES.

Engine
Filed Jun 9, 2017200,000 milesGA

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS COMING FROM THE ENGINE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PISTON DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air BagsCrash
Filed May 16, 2016106,696 milesFL

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.

Air BagsCrash1 injured
Filed Dec 22, 2015MO

2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY

Engine
Filed Nov 1, 2015FL

I DRIVING OFF THE INTERSTATE WEN CAR SHUT OFF IDLED TRIED TO CRANK IT UP BUT IT ONLY MADE WHINING NOISE AND WON'T START I ALSO NOTICE MY CAR WAS SMOKING SO I LET THE CAR COOL OFF BEFORE I PUT WATER... THE NEXT DAY I WENT AND A NEW TIMING BELT PUT ON AND A CRANK SHAFT SENSOR AND IT STILL WON'T CRANK

Structure › Body
Filed Sep 29, 2015116,000 milesKS

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Steering
Filed Apr 21, 201576,000 milesWI

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE EXITING A HIGHWAY AT APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO A COMPLETE STOP AND NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Oct 17, 201470,503 milesOH

DRIVING ON RT224 AND CAR STARTED SQUEALING, LOST POWER IN GAS PEDAL, GOT OFF BUSY ROAD, TURNED ON SIDE ST. AND HAD NO GAS POWER, HAD TO CALL MY HUSBAND TO PICK ME AND MY UNCLE UP, HE LOST PAID WORK , MECHANIC CAME TO PARKING LOT, HE SAID TRANSMISSION BLEW, HAD IT TOWED TO SHOP. COST ME 2,323. ALSO RIP IN LEFT FRONT AXEL MECHANIC SAYS THESE NEONS ARE KNOWN FOR THIS TROUBLE AND TO FILE WITH YOU. I NEED TO GET REFUNDED IN FULL, THESE CARS SHOULD NOT BE ON THE ROAD. I DO NOT WORK AND IT WAS VERY HARD TO SCRAP UP THE MONEY TO PAY THIS AND OUR LIVES WERE SERIOUSLY IN DANGER ON A BUSY ROAD. I CALLED ON 9-29-14 AND FILED A COMPLAINT WITH YOUR WORKER REF #10639796 AND SHE SAID SHE WOULD SEND ME AN EMAIL AND PAPER IN THE MAIL CONSERVING THIS PHONE CALL . I HAVE NEVER RECEIVED ANYTHING. PLUS I WILL SENDING A COMPLAINT ABOUT MY HUSBAND'S JEEP 2000 GAS TANK SHIELD IS ROTTED AWAY AND PIECES MISSING. THIS SHOULD BE RECALLED. *TR

Power Train › Automatic Transmission
Filed Sep 29, 201470,000 milesOH

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15*JB

Service Brakes
Filed Sep 25, 2014100 milesPA

WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING. *TR

SteeringCrash2 injured
Filed Sep 18, 2014VA

DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL. *TR

Power Train
Filed Aug 13, 2014MA

GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY. *TR

Tires
Filed May 25, 2014106,200 milesTX

I BOUGHT 4 PIRELLI P4 P185/60R-15 TIRES. LESS THAN 6K MILES A TIRE BLEW OUT THE SIDEWALL. NOW AT 17K MILES ANOTHER TIRE HAS A BIG BUBBLE ON THE SIDEWALL. I AM TAKING THAT BACK TO DISCOUNT TIRE FOR A REPLACEMENT. I DID NOT HIT ANY POTHOLES AND I DRIVE SLOW. THIS IS SCARY. *TR

Structure › Body
Filed Feb 7, 201415,000 milesMD

WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH. *TR

Engine
Filed Jan 21, 2014NY

WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS! *TR

Exterior Lighting
Filed Sep 12, 2013135,000 milesVA

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Structure › Frame and Members › Underbody Shields
Filed Sep 14, 201263,000 milesNH

THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH. *TR

Structure › Body
Filed Aug 9, 201264,000 milesPA

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

EngineCrash1 injured
Filed Aug 6, 201213,100 milesMT

AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY. *TR

Structure › Body
Filed Apr 16, 2012128,801 milesMO

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,801.

Structure › Body
Filed Dec 9, 2011150,000 milesMS

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE AND ACCUMULATE ON THE REAR FLOOR BOARDS. THE FAILURE WOULD ALSO OCCUR WHEN IT DID NOT RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE SEALS ON THE VEHICLE CAUSED THE FAILURE. THE CONTACT FELT THAT THE FAILURE MAY BE DUE TO A LEAK ON THE REAR BRAKE LIGHTS. THERE WAS ALSO A LEAK PRESENT IN THE TRUNK. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Dec 9, 2011160,000 milesMS

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE NOTICED THAT THERE WAS A PUDDLE OF WATER ON THE REAR FLOOR BOARDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AFTER IT RAINED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Electrical System
Filed Nov 9, 2011167,000 milesMI

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 167,000.

Electrical System
Filed Sep 8, 2011154,500 milesPA

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,500.

Air Bags › FrontalCrash
Filed Jul 6, 2011110,000 milesPA

MY DAUGHTER WAS HIT FROM BEHIND IN A 2002 DODGE NEON HER AIR BAGS NEVER DEPLOYED WHY?WAS THERE EVER A RECALL? *TR

Engine and Engine Cooling › EngineCrashFire1 injured
Filed Apr 15, 2011111,000 milesSC

I GOT MY OIL CHANGED, TIRES ROTATED, AND WINDSHIELD WIPERS REPLACED ON APRIL 13 2011 AROUND 6:30PM. MY OIL CHANGE TOOK APPROXIMATELY 15 MIN. AFTER THE OIL CHANGE AND TIRE ROTATION, I PAID AND WENT STRAIGHT HOME. I WAS NOT INFORMED BY ANYONE AT VALVOLINE THAT ANYTHING WAS WRONG WITH MY CAR. I GOT IN MY CAR AROUND 7:40AM ON APRIL 14TH AND HEADED TOWARDS MY INSURANCE COMPANY ON ASHEVILLE HIGHWAY. AS I ENTERED ONTO BUSINESS 85, MY CAR STARTED TO SMOKE FROM UNDER THE HOOD AND I COULD FEEL HEAT ON MY FEET NEAR THE GAS PEDAL AND BRAKE. AS I TRIED TO BRAKE AND SLOW THE CAR DOWN, SOMETHING UNDER THE HOOD CAUGHT FIRE AND THE BRAKES FAILED TO STOP THE CAR AND THE CAR ENDED UP SLIDING INTO THE BACK OF A PICK UP TRUCK AND THE HOOD AND FRONT END OF THE CAR COMPLETELY BURST INTO FLAMES. THE BRAKES ON THE CAR WERE REPLACED SUPPOSED HAVE BEEN REPLACED BY THE DEALER BEFORE I PURCHASED THE CAR IN DECEMBER OF 2010. BECAUSE OF THE INCIDENT, I SPRAIN MY WRIST, DISLOCATED MY TOE, AND AM WITHOUT A VEHICLE. *TR

Steering
Filed Mar 3, 201168,600 milesPA

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 4 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FRAME WAS SEVERELY RUSTED AND THE TIE ROD WAS FRACTURED. THE TIE ROD WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 68,600. UPDATED 05/02/11 *CN UPDATED 05/11/11

Unknown or Other
Filed Jan 17, 2011125,349 milesIL

I WAS DRIVING ON THE INTERSTATE WHEN, WITH NO WARNING, I FELT A JOLT (LIKE BEING HIT FROM BEHIND), THEN A STRANGE SOUND FROM THE ENGINE COMPARTMENT. I WAS ABLE TO CONTROL THE CAR AND PULL OFF TO THE SIDE OF THE ROAD WHERE I DISCOVERED THAT I HAD LOST ALL GEARS. THE CAR WOULD NOT SHIFT AND WOULD NOT MOVE. I HAD TO HAVE IT TOWED HOME (ABOUT 80 MILES) WHERE I TOOK IT TO A TRANSMISSION SHOP. THEY DID A COMPLETE DIAGNOSTIC EVALUATION AND DETERMINED THAT THE TRANSMISSION WAS COMPLETELY BLOWN ALONG WITH THE COOLING SYSTEM RADIATOR. I HAD TO HAVE THE TRANSMISSION REBUILT AND THE RADIATOR REPLACED AT A COST OF ALMOST $1,800. AFTER TALKING WITH SEVERAL TRANSMISSION SHOPS AND READING COMMENTS ON VARIOUS WEBSITES ON THE INTERNET, IT APPEARS THAT THIS TYPE OF TRANSMISSION FAILURE IS VERY COMMON WITH THE DODGE NEONS. IT WOULD SEEM REASONABLE THAT THIS BE ADDRESSED IN A RECALL BY CHRYSLER.

Structure
Filed Jan 1, 201150,000 milesIN

MY 2002 DODGE NEON LEAKS THROUGH THE TRUNK AND RUNS INTO THE BACKSEAT FLOORBOARDS. AFTER A RAIN OR SNOW MELT (LET ALONE A CARWASH) WATER IS POOLED UP IN THE SPARE TIRE AREA OF MY CARS TRUNK AND THEN RUNS THROUGH TO THE BACKSEAT FLOORBOARDS. THE CAR NOW HAS A TERRIBLE MUSTY, MOLDY SMELL. *TR

Suspension › Front
Filed Jul 1, 2010MA

HAD A VEHICLE INSPECTED AND WAS REJECTED, SENT BACK TO DEALER, THEY TOOK TO ANOTHER INSPECTION STATION AND PUT A PASSING STICKER ON THE VEHICLE. IT FAILED FOR FOG LIGHTS, E BRAKE AND FRONT SUSPENSION. THEY FIXED THE FIRST TWO AND THAT WAS IT. I'VE HAD THE CAR A LITTLE OVER TWO DAYS OR SO AND THE CHECK ENGINE LIGHT IS ON AND THE FRONT SUSPENSION IS STILL NOT FIXED. THE VEHICLE RIDES ROUGH AND SHAKES AND MAKES NOISES WHEN GOING OVER 50 MPH. I'M AFRAID FOR MY SAFETY WHEN DRIVING THIS VEHICLE AND I HAVE A CHILD TO TRANSPORT IN THIS VEHICLE. *TR

Suspension › Front
Filed Feb 14, 2010101,000 milesMA

HAVE A 2002 DODGE NEON WITH A LITTLE MORE THAN 101,000 MILES ON IT. BROUGHT CAR IN FOR SERVICE AND WAS TOLD BY THE SERVICE MANAGER THAT THE CONTROL ARM BUSHINGS ARE PUSHED RIGHT THROUGH THE FRONT SUB FRAME AND IF THEY LET GO THIS CAN CAUSE A SERIOUS CRASH THIS IS A SERIOUS SAFETY ISSUE AND THAT THE CAR SHOULD BE RECALLED.BECAUSE THE SUB FRAME OF THIS TYPE OF VEHICLE SHOULD NOT BE GONE ALREADYAND CHRYSLER DON'T WANT TO ADMIT THAT THEY ARE USING CHEAP STUFF IN THESE TYPES OF CARS. AND IF YOU KEEP DRIVING THE VEHICLE THE WORSE IT WILL GET AND OTHER STUFF WILL HAPPEN LIKE THE ALTERNATOR WILL LET GO AND HAVE TO BE REPLACED. SEEING CAR IS UNSAFE TO DRIVE IT IS SITTING IN MY DRIVEWAY. *TR

Power Train › Automatic Transmission
Filed Dec 24, 200987,000 milesCT

TL* THE CONTACT OWNS A 2002 DODGE NEON. SHE HAS HAD SEVERAL FAILURES WITHIN THE TRANSMISSION , ENGINE AND SEAT BELTS. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVES REFUSED TO DISCUSS THE FAILURES .THE FAILURE MILEAGE WAS 87,000.

Power Train › Automatic Transmission
Filed Jul 10, 200983,000 milesMD

MY ENGINE LIGHT TURNED ON INITIALLY. I TOOK THE CAR TO A MECHANIC TO HAVE THE COMPUTER READ BY A MECHANIC. THE LIGHT TURNED OFF BEFORE I ARRIVED TO THE SHOP, BUT I THOUGHT THAT THERE WOULD BE SOMETHING IN THE COMPUTER HISTORY. THE MECHANIC STILL PUT THIS ON THE COMPUTER WHICH READ NOTHING IN THE HISTORY. I THOUGHT THAT THIS MUST BE SOME TYPE OF DIAGNOSTIC CHECK AND THE MECHANIC STATED THAT I COULD OF JUST PUT THE GAS CAP ON WRONG OR SOMETHING. I JUST BOUGHT THE CAR ABOUT 6 MONTHS AGO AND NOTHING WAS WRONG WITH THE CAR WHEN I HAD THIS INSPECTED. THE ENGINE LIGHT BEING ON WILL NOT PASS EMISSIONS. THEN ON 06/22/09 I GOT AN FULL OIL CHANGE AND ALL FLUIDS WERE CHECKED. STILL NOTHING WRONG. I TURNED THE CAR ON 07/04/09 THE BRAKE LIGHT WAS FLASHING AND THE SPEEDOMETER GAUGE AND FUEL GAUGE WAS SHAKING. THE BATTERY DIED. I REPLACED THE BATTERY AND THE BATTERY WAREHOUSE CHECKED THE FLOW OF THE BATTERY AND STATED THAT THIS MAY HAVE BEEN JUST A BAD BATTERY BECAUSE NOTHING ELSE IS WRONG. THEY EVEN STATED THAT THIS WAS NOT THE ALTERNATOR. THEN 2 DAYS LATER I TURN THE CAR ON AND THE TRANSMISSION FLUID AND ANTIFREEZE WERE POURING ON THE GROUND. I TURNED THE CAR OFF IMMEDIATELY. THE DODGE DEALERSHIP THINKS THIS IS THE TRANSMISSION FROM EXPERIENCE WITHOUT EVEN LOOKING AT THE CAR. I FEEL THAT THIS IS A SAFETY HAZARD AND WOULD LIKE THIS TO BE LOOKED INTO FURTHER WHEN LOOKING ONLINE IT LOOKS AS IF I AM NOT THE ONLY OWNER OF 2002 NEON THAT IS HAVING THIS PARTICULAR ISSUE WITHOUT ANY NOTICEABLE WAR

Structure › Body
Filed Jul 1, 200918,000 milesOH

I NOTICED MY SPARE TIRE AND 4-WAY TIRE IRON RUSTING ABOUT A YEAR AFTER PURCHASING THE VEHICLE. I DIDN'T CORRELATE THIS TO A PROBLEM WITH MOISTURE UNTIL A COUPLE OF YEARS LATER WHEN I BEGAN SMELLING A MOLDY SMELL . AFTER FURTHER INVESTIGATION I NOTICED WATER ACCUMULATION AFTER RAIN OR FREEZE THAW CYCLES. THE REPAIR SHOP WANTED $300 .00 TO REPLACE THE TRUNK WEATHER STRIPPING . I REFUSED TO ACCEPT THEIR DIAGNOSIS AND LEFT. WHILE AT HOME I TOOK A HOSE AND RAN WATER OVER THE TRUNK AREA AND LOOKED FOR OBVIOUS SIGNS OF WATER PENETRATION AROUND THE TRUNK JOINTS AND STRIPPING. I FOUND NO OBVIOUS LEAK . I STARTED TO LOOK AT THE REAR LIGHT ASSEMBLIES AND NOTICED WATER GETTING IN BEHIND THE GASKETS. I HAVE NOT RECEIVED A RECALL NOTICE FOR THIS DEFECT AND WOULD LIKE YOUR ORGANIZATION TO LOOK INTO THIS. THIS PROBLEM COULD LEAD TO ELECTRICAL SHORTS AND COULD ALSO CAUSE RESPIRATORY AILMENTS DUE TO THE MOLD GROWTH . YOUR RESPONSE TO THIS CONCERN IS REQUESTED. THANK YOU . *TR

Power Train › Automatic Transmission
Filed May 15, 200955,000 milesWV

MY 2002 NEON DODGE NEON'S TRANSMISSION WENT OUT BEFORE 60,000 MILES. *TR

Tires
Filed May 5, 2009120,000 milesIN

TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE HAS GOOD RIDE TIRES, SIZE P185/60/R15 (NA). THE CONTACT STATED THAT THE TIRE BRAND AND TIRE LINE ARE UNKNOWN. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE OUT OF ROUND. HE TOOK THE VEHICLE TO A LOCAL TIRE TECHNICIAN, WHO STATED THAT THE TIRES WERE PRODUCED DEFECTIVELY. THE TIRES HAVE NOT YET BEEN REPLACED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 128,000. UPDATED 6/4/09 *CN THE CONSUMER STATED THE TIRE WAS REPPLACED. THE SECOND TIRE DEVELOPED A BIG KNOT ON THE SIDWALL AND REPAIR SHOP REPLACED IT, DUE TO THE CONSUMER HAVING ROAD HAZARD INSURANCE. SOON AFTER THE TIRE, THE REPLACED DEVELOPED AKNOT ON IT AS WELL. AGAIN THE TIRE WAS REPLACED. UPDATED 06/09/0*JB

Air BagsCrash3 injured
Filed Jan 28, 200998,000 milesAZ

MY DAUGHTER WAS IN A CAR ACCIDENT WITH HER 15MO OLD BABY. A VEHICLE RAN A RED LIGHT AND HIT HER VEHICLE MAKING IT SPIN AROUND. THE FRONT OF HER VEHICLE WAS ALL SMASHED IN. IT WAS A HEAD ON COLLISION. NO AIRBAGS WAS INFLATED. *TR

Exterior Lighting
Filed Nov 3, 2008125,000 milesOH

MY HEADLIGHTS & FOG LIGHTS STOPPED WORKING LAST WEEK. THE ONLY WAY I WAS ABLE TO DRIVE IN THE DARK WAS HOLDING MY HIGH-BEAMS ON. I TOOK MY CAR TO THE SHOP ON FRIDAY, IT WAS $500 TO REPLACE A BURNT WIRING HARNESS & MULTIFUNCTION SWITCH. THERE WAS NO WARNING THAT THIS SYSTEM WOULD STOP WORKING. I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS BECAUSE OF THE TIME CHANGE AND THE FACT IT GETS DARKER EARLIER, I HAD TO HAVE HEADLIGHTS TO GO WORK. I THINK THIS IS SOMETHING DODGE SHOULD HAVE WARNED THEIR CUSTOMERS ABOUT OR REPLACED. SOMETHING FAILED IN THE SYSTEM, THIS IS NOT NORMAL WEAR AND TEAR. *TR

Engine and Engine Cooling › Engine
Filed Aug 25, 200841,951 milesCT

RAPPING SOUND WAS HEARD FROM 2002 DODGE NEON ENGINE UPON COLD START WHICH WOULD STOP AFTER ABOUT 30 SECONDS. FIRST DEALER WE TOOK CAR TO SAID IT WAS CARBON BUILDUP; I KNEW IT WAS MORE THAN THAT AND BROUGHT IT ANOTHER DEALER WHO AT FIRST DENIED THEY HEARD THE SOUND AT STARTUP. I TOLD THEM TO KEEP THE CAR AND TRY ANOTHER COLD START - ENDED UP THAT THIRD CYLINDER PISTON WAS CRACKED AND FOURTH CYLINDER WAS SCORED AND THEY REPLACED THE SHORT BLOCK. LUCKY FOR ME, I WAS UNDER WARRANTY AND THE COST WAS $100 FOR THE DEDUCTIBLE. CAR HAD JUST UNDER 42,000 MILES ON IT AND HAS BEEN MAINTAINED PROPERLY - OIL CHANGES EVERY 3,000 MILES, AND IS DRIVEN IN A MODERATE MANNER (NOT BEAT ON). *TR

Air BagsCrash1 injured
Filed Aug 20, 200884,000 milesTX

TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 5 MPH IN THE RAIN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 MPH IN THE PARKING LOT. THE CONTACT THEN REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURY TO HER BACK. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO AN AUTO COLLISION SHOP FOR REPAIR ESTIMATES. THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

Power Train › Automatic Transmission
Filed Aug 18, 200881,000 milesMD

WHILE DRIVING ON THE HIGHWAY FELT A JOLT AND LOSS OF POWER. THE SPEEDOMETER THEN DIALED ALL THE WAY UP AND THEN BACK TO ZERO. PULLED OFF TO CHECK IT OUT, AS I SLOWED DOWN ON THE OFFRAMP HEARD A CRUNCHING SOUND AND THE CAR SHUT OFF. STARTED RIGHT BACK UP BUT WOULDN'T GO INTO GEAR, THE TRANSMISSION HAD LOCKED UP! I COULDN'T EVEN PUT IT IN NEUTRAL TO PUSH IT OFF THE OFFRAMP. HAD IT TOWED TO A SHOP WHERE THEY PUT IN A USED, NOT NEW OR REBUILT BUT A USED TRANSMISSIONS WITH 60,000 MILES ON IT FOR $1,800. THE CAR HAD 81,000 MILES AT THE TIME OF FAILURE AND IS BARELY SIX YEARS OLD! I HAVE ALSO HAD TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER BEFORE 75,000 MILES. BY FAR THE TRANSMISSION IS THE MOST UNACCEPTABLE COMPONENT FAILURE. AT ONLY 81,000 MILES AND SIX YEARS OLD DODGE NEEDS TO RECALL THESE AUTOMATIC TRANSMISSIONS! *TR

Engine and Engine Cooling › Engine
Filed Aug 15, 2008VA

2002 NEON DEVELOPED A TAPPING NOISE AT COLD START; THE NOISE CONTINUES UNTIL THE CAR IS WARMED UP. NO WARNING LIGHTS TO INDICATE A PROBLEM. CAR WAS TAKEN TO DEALER FOR DIAGNOSIS; OWNER TOLD IT IS A ROD OR WRIST PIN, BEST TO REPLACE THE ENGINE FOR 4,600. THIS CAR ONLY HAS 44,000 MILES ON IT AND HAS BEEN PROPERLY MAINTAINED. *TR

Exterior Lighting
Filed Jul 29, 200890,000 milesCA

I HAVE A 2002 DODGE NEON SXT. FOR ABOUT A YEAR NOW MY FOG LIGHTS HAVE NOT WORKED PROPERLY. WHEN MY HEADLIGHTS ARE ON MY FOG LIGHTS FLICKER ON AND OF ON THEIR OWN. IF I GO OVER A BUMP THE TURN ON ANOTHER BUMP TURNS THEM OFF. THEY EVEN FLICKER ON AND OFF ON SMOOTH ROAD. I THOUGHT NOTHING ABOUT IT UNTIL I STARTED SMELLING SOMETHING ELECTRICAL BURNING. I THEN SAW A STREAM OF WHITE SMOKE COMING OUT OF THE TOP OF MY STEERING COLUMN THROUGH THE HAZARD LIGHT BUTTON. THIS HAPPENS EVERYTIME I TURN ON MY HEADLIGHTS. I HAVE NOT HAD THE PROBLEM REPAIRED YET BUT I NEED TO VERY SOON. I AM MOST SCARED THAT A FIRE WILL IGNITE WHILE I AM DRIVING OR THE ELECTRICAL PROBLEM WILL CAUSE MY AIRBAG TO DEPLOY AND CAUSE AN ACCIDENT RESULTING IN INJURY OR DEATH. *TR

Engine and Engine Cooling
Filed Jul 7, 200882,835 milesOH

THE RADIATOR BROKE IN MY 2002 DODGE NEON. THE COOLANT WENT INTO THE TRANSMISSION. THIS WAS LAST 7/2007. NEXT THE TRANSMISSION SOLENOID WENT 4/2008. NOW THE TRANSMISSION NEEDS TO BE REBUILT. 7/2008 IN TALKING TO NUMEROUS REPAIR SHOPS I AM FINDING OUT THIS IS A COMMON PROBLEM AND HAPPENS ALL THE TIME WITH THESE NEONS. THIS IS A SAFETY ISSUE. I THINK ITS A DEFECT WITH THE WAY THIS WAS BUILT. *TR

Structure
Filed Jun 15, 2008WI

MY 2002 DODGE NEON TRUNK ALSO FILLS UP WITH WATER WHEN IT RAINS AND FLOWS INTO THE BACKSEAT AND ON THE FLOOR OF THE BACK. IT'S BEEN ON GOING FOR A YEAR OR TWO. WHEN I FIRST NOTICED IT, I TOOK IT TO A DODGE DEALERSHIP AND THE GUY SAID THAT HE HAD NEVER HEARD OF THIS PROBLEM BEFORE AND TOOK APART MY BACK SEAT AND SAID HE COULDN'T FIND WHERE THE LEAK WAS FROM. HE SAID HE WOULD HAVE TO CHARGE ME LIKE $100 TO JUST SPRAY IT WITH A HOSE AND SEE WHERE THE LEAK WAS. I SAID FORGET IT. I WENT TO OTHER SITES AND SAW THAT IT'S A COMMON FLAW IN THIS CAR. EVENTUALLY, MY BROTHER IN LAW LOOKED AT IT, AND HE UNPLUGGED A HOLE IN THE WHEEL WELL OF MY TRUNK...PROBLEM SOLVED! I WILL NEVER BUY A DODGE AGAIN, ESPECIALLY A NEON. *TR

Structure
Filed May 17, 2008OH

EVERYTIME IT RAINS, I GET A TRUNK FULL OF WATER AND MY REAR FLOORBOARDS GET SOAKED. BY LOOKING AT THIS COMPLAINT SITE, I SEE THIS IS A MANUFACTURING PROBLEM. WRITING DODGE MAY NOT HELP, BUT I HAVE TO START SOMEWHERE. *TR

Structure
Filed Apr 24, 200824,000 milesVA

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

Exterior Lighting › Headlights
Filed Feb 1, 200863,000 milesGA

TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING 40 MPH, THE HEADLIGHTS WERE FOGGY AND PROVIDED POOR ILLUMINATION. THE LIGHTS ALSO FACE DOWNWARD INSTEAD OF STRAIGHT AHEAD. THE CONTACT WAS ALSO EXPERIENCING TRANSMISSION FAILURE. WHEN SHE WOULD SHIFT INTO DRIVE, THE GEAR WOULD SHIFT INTO REVERSE OR NEUTRAL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE HEADLIGHTS. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 75,250 AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED VEHICLE'S TRANSMISSION WAS REBUILT IN 02/08 AT THE COST OF $1,864.18. UPDATED 03/18/08 *TR

Complaints 1-50 of 173, newest first, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
200596420Routine
200494530Routine
20032025201Fatalities reported
2002 — this page173630Routine
20011461015Fatalities reported
20003371162Fatalities reported
1999116445Fatalities reported
1998339630Above average
19973906120Above average
1996611750Above average
1995976115515Fatalities reported
19949000Routine
19933000Routine

Compare every Neon year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.