Page 3 of 4 · complaints 101–150 of 173

2002 Dodge Neon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Power Train › Automatic Transmission
Filed Sep 27, 200444,900 milesLA

ON SEPTEMBER 24,2004 MY TRANSMISSION BECAME STUCK IN FIRST GEAR, CAUSING MY CAR TO DRIVE INEFFICIENTLY. IT IS PUTTING A STRAIN ON MY TRANSMISSION. I HAVE KNOWN OTHER PEOPLE'S TRANSMISSION PROBLEMS WITH THEIR NEONS. DODGE IS GIVING ME A HARD TIME FOR FIXING IT. THIS IS STILL UNDER A POWER TRAIN WARRANTY, BUT ARE TRYING GET AROUND FIXING THE TRANSMISSION. I HAD OTHER EXPERT TELL ME THAT AT LEAST 3 DIFFERENT THING ARE WRONG WITH THE TRANSMISSION. I AM BRINGING IT BACK TO PREMIER DODGE TOMORROW, SEPTEMBER 28.*AK

Power Train › Automatic Transmission
Filed Sep 20, 20045,000 milesNC

WHILE AT A STOP VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Seat Belts › Rear/Other
Filed Sep 13, 200415,723 milesCA

WHEN INSTALLING A CHILD SAFETY SEAT REAR MIDDLE SEAT BELTS RETRACTOR BROKE. *AK

Engine and Engine Cooling › Engine
Filed Jul 20, 200427,272 milesAZ

JUNE 1, 2004. ON MY WAY HOME FROM WORK THE CAR STARTED IDLING REAL ROUGH AND I DIDN'T REALLY THINK ANYTHING OF IT. I WOULD STOP AT A STOP LIGHT AND IT WOULD IDLE REAL ROUGH. FINALLY THE OIL LIGHT FLASHED ON AND THE CAR DIED. CALLED FOR A TOW TRUCK AND THEY TOOK IT TO A DEALERSHIP WHERE THEY COULD NOT FIND ANYTHING WRONG WITH IT. A MONTH LATER ON JULY 2 THE CAR STARTED IDLING REAL ROUGH. I DIDN'T EVEN BOTHER DRIVING IT OUT ON THE STREET CAUSE I KNEW IT WOULD BREAK DOWN ON ME AGAIN. I SHUT IT OFF AND STARTED IT AGAIN ABOUT FOUR TIMES AND EACH TIME IT WOULD IDLE REAL ROUGH. GOT IT TOWED TO THE DEALERSHIP AGAIN WHERE I WAS TOLD ALL THEY COULD FIND IT NEEDED WAS A TUNE UP. I GOT THE TUNE UP DONE TO IT AND EVER SINCE THEN IT HAS A HARD TIME GOING PAST 60 MPH. *JB

Engine and Engine Cooling
Filed Jun 11, 200430,000 milesNJ

WHILE DRIVING AT HIGHWAY SPEED ENGINE LIGHT AND THE OIL LIGHT CAME ON. CONSUMER PULLED INTO A REST STOP. UPON DRIVING UP THE RAMP TO THE REST STOP VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT SLUDGE BUILD UP, CAUSING THE VEHICLE TO STALL. *AK

Engine and Engine Cooling › Engine
Filed Jun 10, 200430,000 milesNJ

DRIVING DOWN I95, OIL AND ENGINE LIGHT WENT ON. IMMEDIATELY PULLED INTO REST STOP <1 MILE AWAY. CAR DIED ON RAMP. LAST OIL CHANGE 23,000 MILES, CAR HAS 30,000 MILES. REALIZE LATE FOR CHANGE, BUT DEAL SAYS ENGINE NEEDS TO BE REPLACED WILL NOT COVER UNDER WARRANTY. STATES THAT FAILURE TO HAVE DEALER DO MAINTAINAN INVALID WARRANTY. STATES THAT PROBLEM CAUSED BY NEGLECT. 7000 MILES SINCE LAST CHANGE, WHILE LATE SHOULD NOT BLOW ENGINE. NO ASSISTANCE OFFERED BY DEALER. *AK

Power Train › Automatic Transmission
Filed Jun 4, 2004PA

CONSUMER WAS DRIVING AT 65 MPH AND THE VEHICLE JUMPED INTO PASSING GEAR. CONSUMER STATED THAT LAST WEEK WHILE DRIVING ON THE HIGHWAY A TRUCK WAS BEHIND HIM AND HE NEEDED TO GET MORE SPEED, SO HE STEPPED ON THE GAS PEDAL TO ACCELERATE, HOWEVER THE VEHICLE DID NOT RESPOND, THEN IT STALLED. HE KEPT TELLING THE DEALER ABOUT THIS PROBLEM AND WILL TAKE THE VEHICLE BACK TO DEALER TO HAVE IT CHECKED AGAIN. ALSO, WHILE DRIVING, THE VEHICLE JUMPED FROM 65-68 MPH BACK AND FORTH. *AK THE POWER TRAIN WAS REPAIRED THREE TIMES. WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE WOULD STALL AND OR JUMP AND HAVE ALMOST RUN INTO OTHER VEHICLE'S. THE CONSUMER REQUESTED THE VEHICLE TO BE REMEDIED OR REIMBURSEMENT. *SC *JB

Power Train › Automatic Transmission
Filed Jun 4, 200420,700 milesCA

WHILE DRIVING 45 TO 50 MPH AND APPROACHING A TRAFFIC LIGHT, THE TRANSMISSION WOULD DOWN SHIFT WHEN THE BRAKES WERE APPLIED. THIS ALSO CAUSED THE VEHICLE TO SHUT DOWN INTERMITTENTLY. *AK *NM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 24, 2004IN

I OWN A 2002 DODGE NEON. I HAVE HAD THE BRAKES INSPECTED SEVERAL TIMES, THE REAR WHEEL BEARINGS WENT BAD WHILE THE VEHICLE WAS STILL UNDER WARRANTY, AND THERE IS STILL A PROBLEM WITH THE BRAKES. EVEN THOUGH THERE IS AMPLE FLUID AND WEAR LEFT ON THE PADS, MY BRAKES MAKE A HORRENDOUS METALLIC SQUEAL WHEN THERE IS MOISTURE IN THE AIR. NOT ONLY IS THIS EMBARASSING, BUT HOW IN THE WORLD AM I SUPPOSED TO KNOW THE DIFFERENCE BETWEEN THIS NOISE AND THE CLASSIC SYMPTOMS OF BRAKES THAT TRULY DO NEED REPLACED. ARE THERE RECALLS ON THIS MODEL OF CAR FOR THIS REASON? I AM READY TO TRADE IT IN AT A LOSS JUST TO BE DONE WITH IT. WESTGATE AUTO IN PLAINFIELD IS NO HELP. I HAVE HAD BETTER SERVICE AT MY NEARBY MIDAS SHOP. I LIKE THE CAR, BUT THE MANUFACTURER NEEDS TO CORRECT THIS PROBLEM. THREE PEOPLE I WORK WITH HAVE THE SAME ISSUE WITH THEIR NEON, NO MATTER THE YEAR.*AK

Service Brakes, Hydraulic › Foundation Components
Filed May 22, 2004IN

THE FRONT AND REAR BRAKES ON THE 2002 DODGE NEON SEEM TO HAVE MANY PROBLEMS AND I FEEL THIS SHOULD BE LOOKED INTO. THE FRONT BRAKES (PADS AND ROTORS) HAD TO BE REPLACED AT AROUND 7000 MILES DUE TO WARPED ROTORS CAUSING SEVERE SHAKING OF THE VEHICLE DURING BRAKING. NOW AGAIN AT 17000 MILES THE VEHICLE EXIBITS THE SAME PROBLEM WITH THE FRONT BRAKES. THE REAR BRAKES HAVE HAD A SEVERE SQUEAL SINCE THE CAR WAS PURCHASED - IT WAS IN THREE SEPERATE TIMES FOR THIS. WE WERE TOLD THIS IS A NORMAL PROBLEM THAT ALL NEONS HAVE. THE FIRST TWO TIMES IT WAS TAKEN TO THE DEALER THEY CLEANED THE BREAKS AND SAID THEY WERE FINE. THE THIRD TIME WE WERE TOLD THE REAR SHOES WERE NO GOOD AND THE REAR DRUMS WERE RUINED AND NEEDED REPLACED. (AT 16500 OR SO MILES) I CALLED THE DODGE CORPORATION AND AFTER MANY CALLS THEY OFFERED THE PARTS ON THE REAR FREE BUT WE HAD TO PAY FOR LABOR. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE NEW AND I FEEL THE BRAKE SYSTEM NEEDS IMPROVED TO KEEP THIS FROM HAPPINING. THE VHEICLE IS A 2002 DODGE NEON SXT DRIVEN VERY LITTLE BY MY MOTHER-IN-LAW, A VERY EASY PERSON ON THE CAR SO THERE IS NO EXCESSIVE DRIVING BY ANY MEANS THAT WOULD CONTRIBUTE TO THIS PROBLEM. REAR DRUMS SHOULD ALMOST NEVER NEED REPLACED, THEY SEEM TO LAST FOREVER ON MOST VEHICLES AND ROTORS DO WARP SOMETIMES BUT NOT TWO SETS IN 17000 MILES. I HAVE SEEN MANY NEONS EXIBIT THE REAR SQUEALING PROBLEM ON THE ROADS SO I KNOW THIS IS NOT JUST THIS CAR AND I WOULD LIKE SOMEONE TO LOOK INTO THIS. THANK YOU FOR

Power Train › Axle Assembly
Filed May 21, 200448,000 milesNC

FIRST ENGINE LIGHTS STARTS TO COME ON - SECOND NOTICE THAT ONE MORNING CAR STARTS TO MAKE LOUD SQEAKING NOISE - THIRD TAKE IT TO THE MECHANIC (49000MI) AND HE CAN'T FIGURE OUT WHAT'S WRONG - HE REPLACES ENTIRE FRONT...AXLE, BOOTS, ETC. CAR STILL MAKES SAME NOISE AND SOUNDS LIKE IT'S ABOUT TO FALL APART. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 21, 200449,800 milesNY

CONTINUAL BRAKE PROBLEMS. HAVE HAD CAR IN SHOP 3 TIMES SINCE SEPT. OF 2003 FOR BRAKE PROBLEMS. EVEN AFTER MY DAUGHTER TOOK THE VECHICLE TO THE SHOP, THE BRAKES STILL MADE HIGH PITCHED NOISE WHEN STOPPING. JUST HAD CAR INSPECTED IN MARCH...PASSED NYS INSPECTION WITH FLYING COLORS...LESS THAN 2 MONTHS LATER, CAR SERIOUSLY VIBRATED BRAKING ON CURVES AND DOWNHILL ON A RECENT DAY TRIP, AND ALMOST WENT OUT OF CONTROL WHILE DRIVING AT 10 MPH BELOW SPEED LIMIT IN THE MOUNTAINS. CAR PASSED NYS INSPECTION LATE MARCH 2001. CAR HAS BEEN IN SHOP FOR BRAKE PROBLEMS: AUGUST 2003 AT 29000 MILES, FEB. 2004 AT APPROX. 40,000 MILESS, AND IS SCHEDULED TO BE FIXED AGAIN NOW. EVEN AFTER BRAKES ARE FIXED THEY STILL HAVE SOME MOVEMENT, AND MAKE A HIGH PITCHED SOUND WHEN STOPPING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 11, 2004MD

WHILE DRIVING THERE WAS VIBRATION. ALSO, VEHICLE ROCKED BACK AND FORTH. UPON ENGAGING THE BRAKE THE SHIMMING BECAME IRRATIC. VEHICLE WAS DIFFICULT TO CONTROL. VEHICLE HAD 35000 MILES ON IT, AND HAS BEEN TAKEN IN FIVE TIMES TO DEALER FOR THE SAME PROBLEM. HOWEVER, PROBLEM RECURRED. *AK

Seat Belts
Filed May 7, 2004FL

WHILE A TECHNICIAN WAS INSTALLING THE CAR SEAT INSIDE THE VEHICLE HE DETERMINED THAT THE SEAT BELTS WERE NOT LOCKING PROPERLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELTS NEEDED TO BE REPLACED. *AK

Electrical System
Filed Apr 14, 200423,831 milesCA

MY CAR IS IN THE SHOP FOR THE 5TH TIME SINCE NOVEMBER OF 2003. SOMETIMES WHEN DRIVING, THE CAR WILL LURCH OR WILL DIE UNEXPECTEDLY. WHEN IT LURCHES, THE RPM'S REV UP FOR A FEW SECONDS AND THE RADIO CRACKLES OFF. WHEN IT DIES, IT SOMETIMES DIES WHEN I AM AT A STOP OR WHEN I AM DRIVING DOWN THE ROAD. WHEN IT DOES, ALL POWER IS GONE, I CANNOT EVEN TURN ON THE HAZARD LIGHTS. IT SOMETIMES REGAINS POWER WITHIN A MINUTE, ONCE IT TOOK 16 HOURS. WHEN THE POWER RETURNS, THE RADIO HAS RETURNED TO THE BEGINNING OF THE DIAL AND THE CLOCK IS RESET TO 12:00 AM. THIS IS EXTREMELY DANGEROUS WHEN THE POWER IS LOST...EVEN IF I'M ABLE TO COAST ONTO THE SHOULDER OF THE ROAD I HAVE NO HAZARD LIGHTS TO WARN ONCOMING TRAFFIC, WHICH IS VERY FRIGHTENING AT NIGHT TIME. THE DEALER HAS REPLACED THE PCM MODULE, THE IGNITION SWITCH, FRONT END WIRING HARNESS, ENGINE HARNESS, MOTOR MOUNTS AND REPLACED THE WIRES THAT CONNECT THE BATTERY. NONE OF THE FIXES HAVE WORKED AND THEY HAVE NO IDEA WHAT TO DO TO DIAGNOSE THE PROBLEM, MUCH LESS FIX IT.

Electrical System
Filed Apr 2, 200430,000 milesVA

MY CAR IS ONLY TWO YEARS OLD. WHEN WE BOUGHT THE CAR WE BOUGHT AN AFTERMARKET WARRANTY FOR THE CAR. MY INSTRUMENT PANEL AND INTERIOR LIGHTS COMPLETELY WENT OUT ONE DAY AND I TOOK IT TO THE DEALER I BOUGHT IT FROM. THEY AMAZING COULD NOT FIND ANYTHING. A SECOND TIME THIS HAS HAPPENED AND THE BATTERY DIED ON THE CAR. THE DEALERSHIP REPLACED THE BATTERY THEY SAID BECAUSE THAT WAS THE CAUSE OF MY PROBLEM. THEY NEVER TRIED TO CHARGE OR JUMP THE BATTERY . I HAVE YET TO PICK UP MY CAR, BUT I DON'T THINK THAT THE BATTERY GOING DEAD CAUSED THIS ISSUE. IF THAT WAS THE CASE THE BATTERY WOULD NOT ALLOW ME TO EVER START THE CAR. I BELIEVE THAT THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED WITH DODGE AS I HAVE TALKED TO OTHERS WHO HAVE HAD THIS ISSUE. ALSO I DON'T THINK THAT IT IS APPROPRIATE FOR A CAR WITH A BUMPER TO BUMPER WARRANTY ON IT THAT IS ONLY TWO YEARS OLD SHOULD BE BREAKING DOWN. IT IS VERY UNSAFE TO HAVE ALL THE GAUGES GO OUT, AND AS SOON AS I CAN I AM GETTING RID OF THE CAR. I JUST DON'T WANT ANYONE ELSE GETTING HURT BECAUSE OF DODGE'S RELUCTANCE TO ADDRESS THIS PROBLEM.*JB

Electrical System › Wiring › Interior/Under DashFire
Filed Mar 19, 200422,000 milesNJ

WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, SOME ONE INFORMED THE CONSUMER THAT VEHICLE WAS ON FIRE. BY THE TIME THE CONSUMER REACHED THE VEHICLE ALL OF THE WINDOWS WERE COVERED WITH SOOT. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES, AND CONCLUDED THAT THE FIRE STARTED BEHIND THE DASHBOARD. *AK

Air Bags › FrontalCrash
Filed Mar 17, 200417,500 milesOH

WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A A HEAD ON CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR

Exterior Lighting › Headlights › Switch
Filed Mar 17, 200440,000 milesIN

WHILE TURNING ON LIGHTS THE HEADLIGHTS WOULD NOT COME ON. DRIVER WAS ABLE TO PLACE HIS HAND ON THE LEVER AND HOLD IT IN UPWARD POSITION TO KEEP THE HEADLIGHTS ON WHILE DRIVING. THEN, DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC REPLACED THE WIRE HARNESS. *AK

Power Train › Automatic Transmission
Filed Feb 25, 200446,800 milesUT

HAVE TAKEN THE CAR TO DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. WHEN DRIVING AT HIGH SPEEDS WOULD DROP FROM FIFTH GEAR INTO THIRD. AS YOU KEPT DRIVING IT WOULD GET WORSE. AND AT TIMES WOULD NOT GO INTO GEAR AT ALL. THIS LAST TIME WE WENT INTO THE DEALERSHIP THEY TOLD US THAT THE MANUFACTURER HAD ROUTE WIRES TO TPS WRONG AND THEY WERE DAMAGED. THEY REPAIRED THIS ABOUT A WEEK AGO. THE CAR NOW JERKS WHEN GOING INTO GEAR, RUNS VERY POORLEY WHEN WET WEATHER AND SHAKES SEVERLEY WHEN AT A STOP. I DO NOT FEEL CONFIDENT DRIVING ON THE VEHICLE ON THE FREEWAY, WE WOULD TRADE IN BUT THE TRADE IN VALUE IS AT $3500, THAT IS CRAP CONSIDERING WE BOUGHT THE CAR FOR $13,000 TWO YEARS AGO!!*AK

Electrical System
Filed Feb 21, 2004IN

MY INTERIOR LIGHT AND MY GAUGES IN MY CAR ARE NOT WORKING. I CAN'T SEE HOW FAST I AM GOING OR HOW MUCH GAS I HAVE IN MY CAR BECAUSE THEY AREN'T MOVING. THE FIRST TIME IT STOPPED WORKING A FUSE WASN'T ALL THE WAY IN I PUSHED IT IN UNDERNEATH THE HOOD AND IT WORKED. THEN THE NEXT TIME THAT IT WENT OUT I TRIED THAT SAME FUSE AND PUSHED IT IN AND IT STILL DIDN'T WORK I HAD SOMEONE CHECK THE FUSE AND THEY SAID THAT THE FUSE WASN'T BURNT OUT. THEY PULLED THE FUSE OUT AND PUT IT BACK IN AND IT WORKED. NOW THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND NOTHING IS WORKING. I TOOK IT TO THE DEALER AND THEY SAID SOMETHING ABOUT THE CLUSTERS NEED TO BE FIXED. THIS CAR IS ONLY TWO YEARS OLD AND I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH THIS CAR I DON'T HAVE 700 DOLLARS TO PAY FOR THIS AND THIS CAR IS STILL PRACTICALLY NEW. *JB

Air Bags › FrontalCrash
Filed Feb 18, 200417,000 milesOH

WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

Electrical System › Wiring
Filed Feb 9, 200452,000 milesNY

A PROBLEM WITH A WIRING HARNESS ON MY 2002 DODGE NEON HAS CAUSED THE HEAD LIGHTS TO SUDDENLY FAIL ON MY VEHICLE WHILE I WAS DRIVING AT NIGHT. ACCORDING TO MY AUTO REPAIR MAN, THE WIRING HARNESS CONNECTED TO THE SWITCH ON THE STEERING COLUMN THAT OPERATES THE LIGHTS SUDDENLY BURNED OUT. THIS CAUSED THE HEAD LIGHTS TO FAIL REPEADTEDLY. DAIMLERCHRYSLER, MAKERS OF THE VEHICLE, TOLD MY AUTO MECHANIC THAT THEY HAVE NO REPAIR MANUAL FOR THIS HARNESS, AND THAT THE HARNESS WOULD HAVE TO BE REPLACED AT A COST OF $1,000 TO $1,500 TO ME.

Electrical System › Wiring
Filed Jan 20, 200423,000 milesCA

VEHICLE INTERMITTENTLY STALLED. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM, BUT REPAIRED THE WIRING HARNESS. *AK

Steering
Filed Jan 15, 20049,320 milesFL

WHEN I COME TO A COMPLETE STOP THE CAR JERKS. IT KIND OF FEELS LIKE ITS CHANGING GEARS. I HAVE BROUGHT THE PROBLEM TO SOUTHSIDE DODGE ON SOUTH ORANGE BLOSSOM TRAIL IN KISSIMMEE, FLORIDA ABOUT FOUR TIMES. THE FIRST TIME THEY PERFORMED RECALL B27 AND SAID THAT THAT WASN'T THE PROBLEM. SO THEY WENT BACK AND FOUND THE PROBLEM. FIXED IT AND NOTICED IT ON THE WAY HOME BUT DIDN'T THINK ANYTHING OF IT. ABOUT 9320 MILES LATER IT WAS AS BAD AS THE FIRST TIME I BROUGHT IT IN. THEY TOLD ME THEY HAD TO PERFORM A FLASH TO REPROGRAM THE COMPUTER. OK TOOK THEIR WORD FOR IT. WENT HOME DID IT ALL THE WAY HOME. CALLED THEM WHEN I HAD RETURNED HOME AND THEY SAID IT HAD TO MEMORIZE THE WAY I DRIVE. GIVE IT A COUPLE OF DAYS. GAVE IT MONTHS TILL I COULD BRING IT IN AGAIN. THIRD TIME I BRING IT IN THEY HAD THE TRANSMISSION MECH. COME AND DRIVE SO I CAN POINT OUT THE PROBLEM. SO AND SO FORTH THE PROBLEM BANGED WHEN WE CAME TO A STOP AND CAME TO THE DEALERSHIP. HE WENT AND TALKED WITH THE SERVICE ADVISOR AND HE CAME OUT. HE TOLD ME THEY HAD TO ERASE THE MEMORY OF THE CAR AND REPROGRAM THE COMPUTER BECAUSE SINCE THERE IS TWO DRIVERS IT LEARNS THE WAY ONE DRIVER DRIVES AND WHEN THE OTHER DRIVER DRIVES THE CAR IT MESSES UP AND YOU GET THIS PROBLEM. SO THERE IS NOTHING WRONG WITH THE CAR. THE SEVICE MANAGER DROVE THE CAR AND NEVER RETURNED WITH AN ANSWER. THE FOURTH TIME I BROUGHT THE VEHICLE IN THEY DID THE SAME THING TO ME AS LAST. LET ME REMIND YOU THE LAST TWO TIMES I HAD BROUGHT THE VEHICLE IN THEY T

Unknown or Other
Filed Jan 15, 200420,090 milesWI

I HAD PURCHASED A 2002 DODGE NEON SXT IN SEPTEMBER OF 2002. AFTER A FEW MONTHS OF DRIVING MY CAR UNTIL TODAY OCTOBER 10TH, 2003 I HAVE HAD MY CAR AT THE DEALER 6 DIFFERENT TIMES FOR THE SAME PROBLEM. I HAVE AN ELECTRICAL SHORT SOMEWHERE WHERE IT MAKES ALL MY GAUGES DIE AND FLICKER. THE BRAKE AND SEAT BELT LIGHT COME ON AND CHIME...MY DOME LIGHT FLICKERS LIKE A STROBE LIGHT..MY RADIO CUTS OUT AND SOMETIMES MY POWER WINDOW WILL NOT WORK PROPERLY. THE FIRST COUPLE TIMES THE SAID CLUSTERS IN THE BACK OF THE DASH HAD TO BE TIGHTENED. AFTER THIS DIDN'T WORK THE NEXT STEP WAS TO REPLACE THE DASHBOARD. AFTER THIS DIDN'T WORK THEY DECIDED TO RIG AN AUXILLARY GROUND TO MY BATTERY BY SPLICING INTO THE CLUSTER ON THE BACK OF THE DASH. THE LAST STRAW WAS WHEN THEY TOOK MY CAR AND WANTED IT FOR A WEEK, BUT I GOT IT BACK IN 2 DAYS AND THE RESPONSE WAS WE CAN'T DUPLICATE IT...SO WHEN CAN'T FIX IT. WE'RE STUMPED. I DON'T ACCEPT THAT AS AN ANSWER AND NOW HAVE BEEN GETTING THE RUNAROUND FROM THE DEALERSHIP AND CHRYSLER HEADQUARTERS IN DETROIT. EVEN SO MUCH SO THAT A WOMAN WHO WORKED THERE TOLD MY THEY ARE GOING ABOVE AND BEYOND WHAT THEY NEED TO DO FOR ME AS A CUSTOMER BY PROVIDING ME WITH A RENTAL. IF THEY WOULD HAVE WENT ABOVE AND BEYOND FOR ME THEY WOULD HAVE FIXED IT THE FIRST TIME...NOW I DON'T EVEN WANT THE CAR ANYMORE.

Power Train › Automatic Transmission
Filed Jan 14, 200436,900 milesOH

VEHICLE WAS MOVING ABOUT 60 MPH WHEN IT LOST POWER AND DROPPED TO 20 MPH. VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE NEXT DAY, VEHICLE DID NOT MOVE OUT OF GEAR. *AK

Air Bags › FrontalCrash1 injured
Filed Dec 4, 2003CA

WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM BEHIND CAUSING THE VEHICLE TO SPIN AROUND AND HIT ANOTHER VEHICLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER RECEIVED INJURIES TO THE CHEST AND HEAD AREA. PLEASE PROVIDE FURTHER DETAILS. *PH

Engine and Engine Cooling › Engine
Filed Nov 19, 2003FL

THE CAR SHAKES WHEN YOU COME TO A STOP, AND CONTINUES TO UNTIL YOU BEGIN TO ACCELERATE ONCE AGAIN. I HAVE HAVE THE BATTERY GO DEAD TWICE SINCE I HAVE HAD IT. IT HAS ONLY BEEN SERVICED AT A DEALERSHIP. THE LAST TIME I TOOK IT THEY SAID THAT IT HAD THE WRONG SPARK PLUGS IN IT. WHY DIDN'T THEY FIND THIS SOONER. THE CAR ACCLERATES BETTER NOW ON TAKE OFF, BUT IT STILL SHAKES ALOT WHEN YOU COME TO A STOP. IT STILL CONTINUES TO SHAKE WHILE YOUR STILL SITTING THERE. THIS HAS STARTED TO HAPPEN ABOUT A MONTH AFTER I RECEIVED THE CAR.*AK

Suspension › Front › Control Arm
Filed Nov 18, 2003PA

BOTH FRONT END CONTROL ARM BUSHINGS FAILED AND HAD TO BE REPLACED. *LA

Engine and Engine Cooling
Filed Nov 8, 20031,000 milesMD

VEHICLE IS EXHIBITING HESITATION PROBLEMS WHEN ENGINE IS AT OPERATING TEMPERATURE WHILE ACCELERATING FROM A STOP AND WHILE UNDER LOAD SUCH AS CLIMBING A MEDIUM GRADE ROAD. ENGINE FEELS LIKE ITS STARVING FOR FUEL. HAD ONE CASE WHERE ENGINE STALLED WHILE STOPPED AT A TRAFFIC LIGHT FOR NO REASON. ANOTHER ISSUE THAT CONCERNS ME THE MOST IS WHILE ACCELERATING FROM A STOP INTO TRAFFIC, THE ENGINE BOGGED DOWN WITH NO POWER AT ALL MAKING IT DIFFICULT TO GET OUT OF THE WAY OF ON COMING TRAFFIC. THE DEALER SAID THAT THEY UNDERSTOOD THAT CHRYSLER WAS AWARE OF THE PROBLEM IS TO COME OUT WITH AN UPDATE FOR THE ENGINE COMPUTER BUT AFTER 1 YEARS AND 20000 MILES, I HAVE NOT SEEN A SOLUTION FOR THE PROBLEM. THIS CONDITION HAS EXISTED SINCE THE PURCHASE OF THE VEHICLE IN APRIL OF 2002.*AK

Engine and Engine Cooling › Engine
Filed Oct 7, 2003LA

VEHICLE STALLS WHILE DRIVING AT HIGHWAY SPEEDS. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Oct 1, 2003IN

THE SCREW ON THE REAR OF THE RADIATOR BLEW OUT AND DAMAGED THE RADIATOR'S HOSES. ALSO, DRIVER'S SIDE DOOR LOCK MADE A LOUD NOISE, AND THE BRAKES SQUEAKED WHEN ENGAGED. *AK

Power Train › Automatic Transmission › Torque ConverterCrash
Filed Sep 8, 200338,000 milesGA

WHILE DRIVING A 2002 NEON, EITHER THE TRANSMISSION/BRAKES LOCKED UP ON THE CAR, STOPPING ABRUBTLY WITHOUT ANY WARNING ON INTERSTATE 400 IN ATLANTA, GA. DUE TO THE MECHANICAL FAILURE OF THE AUTO, MY DAUGHTER'S AUTO WAS THEN REAR-ENDED BY ANOTHER CAR. BOTH AUTOS WERE TOTALLLED, NEITHER DRIVER WAS CHARGED WITH THE ACCIDENT, BUT SHE WAS WRITTEN UP "MECHANICAL FAILURE" ON THE ACCIDENT REPORT. I BELIEVE THAT THE NEON AUTO ITSELF WAS AT FAULT/DEFECTIVE. I HAVE ANOTHER 2002 NEON WHICH JUST HAD TO BE REPAIRED AUGUST 1-8TH, 2003 FOR THE "TRANSMISSION LOCKING UP AND SHUTTING DOWN" AND HAD TO HAVE THE TORQUE CONVERTER REPLACED. I LOCATED A SERVICE BULLETIN FROM CHRYSLER ON THE INTERNET WHICH DESCRIBED THIS CONDITION THAT WAS OCCURING IN THE 2001-2002 NEONS. I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE TO THIS ACCIDENT. I HAVE CONTACTED THEM, BUT THEY HAVE TOLD ME THAT IT WILL TAKE ANYWHERE FROM 3-5 MONTHS TO EVEN INVESTIGATE AND REACH ANY CONCLUSION.*AK

Unknown or Other
Filed Aug 7, 2003MS

2002 DODGE NEON. *MR *CB *JB

Fuel System, Gasoline
Filed Jul 24, 2003VT

CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL SYSTEM PROBLEMS. MANUFACTURER WAS CONTACTED, AND INDICATED THAT CONSUMER'S VEHICLE WAS CONSIDERED A LEMON ,AND THEY WERE SUPPOSE TO BE BUYING THE VEHICLE BACK.*AK

Air Bags
Filed Jul 18, 200315,000 milesAZ

THE AIR BAG LIGHT ILLUMINATED ON THE DASH AND DID NOT GO OUT UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES REGARDING THIS PROBLEM. THE DEALER PURCHASED THE VEHICLE BACK. *NLM *CB *JB

Service Brakes, Hydraulic
Filed Jul 15, 200338,000 milesTX

WHILE DRIVING DOWN HILL DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. DRIVER HAD TO PUMP THE BRAKE AND DOWN SHIFT TO A LOWER GEAR TO STOP. *AK

Engine and Engine Cooling › Engine
Filed Jul 13, 20039,000 milesPA

I HAVE A DODGE NEON 2002 WITH 10,000. MILES ON IT. RECENTLY MY CAR IDLES NOW BETWEEN 4-500 RPM. DRIVING MY CAR; CAME TO A STOP LIGHT MY CAR STALLED. NOW SITTING AT RED LIGHTS/ STOP SIGNS THE RPM'S DROPALL THE WAY TO 300 RPM CAR STARTS TO ACT LIKE IT IS GOING TO STALL. TOOK IT TO THE DEALERSHIP AND SAID NOTHING IS WRONG WITH IT. ONE THE TECH'S WHO TOOK THE CAR FOR A ROAD TEST SAID THERE IS SOMETHING WRONG WITH THE COMPUTER. THE CAR IS DECIDING ON ITS OWN FOR THE RPM'S TO DROP BUT DOES NOT SHOW UP ON THE COMPUTER ANALYSES. THE DEALERSHIP SAID THEY ARE WAITING FOR A "FLASH UPGRADE TO BE INSTALLED"; ALSO THE CD PLAYER IN THE CAR HEATS UP THE CD'S BURNED MY HAND WHEN I TRIED TO TAKE IT OU. ON 7-9-03 THEY GAVE ME A LOANER AND ON 7-12-03 THEY TOOK IT BACK. THEY SAID THE ONLY REASON THEY GAVE ME THE LOANER IS BECAUSE I WAS UPSET. THEY REPLACED THE CD PLAYER BUT THE PROBLEM WITH THE CAR STALLING IS STILL NOT FIXED. ON 7-13-03 CAR STALLED AT A STOP SIGN. ALMOST GOT REAR ENDED. THIS IS GOING TO CAUSE AN ACCIDENT. YOU NEED TO GET INVOLVED BECAUSE THE DEALERSHIP IS NOT DOING ANYTHING AND SOMEONE IS GOING TO GET HURT'. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 30, 2003PA

CONSUMER STATES THAT WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. THE BRAKES WILL LOCK UP CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

Air Bags › FrontalCrash
Filed Jun 9, 20035,900 milesVA

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIR BAGS DID NOT DEPLOY. *JB *TT

Tires
Filed May 28, 200313,284 milesPA

VEHICLE'S TIRE HAD FLAT SPOTS MEANING THE BELT MUST BE BROKEN INSIDE. *TT

Engine and Engine Cooling › Engine
Filed May 2, 20031,200 milesNY

NOTICED CAR WAS LEAKING OIL; CHECKED OIL LEVEL AND OIL WASN'T EVEN REGISTERING ON THE OIL DIPSTICK. REQUIRED TWO (2) QUARTS OF OIL TO FILL TO PROPER LEVEL. IT APPEARS AS THOUGH THE OIL IS FINDING ITS WAY INTO THE COOLANT SYSTEM AND BEING EXPELLED FROM THE COOLANT OVERFLOW (EXPANSION) TANK. ALMOST TWO WEEKS LATER THE VEHICLE REQUIRED ANOTHER QUART AND WAS LOSING OIL AND COOLANT AT AN ALARMING RATE (POURING OUT OF THE VEHICLE). DEALER HAS INSISTED PROBLEM DOESN'T EXIST AND HAS ACCUSED ME OF PUTTING OIL INTO COOLANT OVERFLOW TANK. THIS IS A BLATANT LIE ON THEIR PART TO AVOID WARRANTY LIABILITY. HE INSIST THAT THERE IS NO WAY FOR OIL TO FIND ITS WAY BACK INTO THE COOLANT SYSTEM. I HAVE RESEARCHED THIS STATEMENT AND IT IS UTTERLY FALSE (EITHER THE HEAD GASKET OR THE WATER JACKET COULD BE RESPONSIBLE, AMONG OTHER THINGS). THEY REFUSE TO ACKNOWLEDGE THE PROBLEM OR FIX IT INSTEAD INSISTING THAT THE CAR IS OPERATING ACCORDING TO FACTORY SPECIFICATION AND THAT IT IS SAFE TO DRIVE. MY UNDERSTANDING IS THAT THIS COULD RESULT IN AN ENGINE FIRE IF THE ENGINE OVERHEATS, ENGINE SEIZURE, ETC., ANY ONE OF WHICH COULD RESULT IN THE LOSS OF LIFE, MINE OR MY FAMILY. *TT

Suspension › Front
Filed Apr 23, 20037,100 milesTX

VIBRATION IN FRONT SUSPENSION AND DEALER IS UNABLE TO LOCATE SOURCE AND CONTINUES TO STALL IN REPLACING THIS VEHICLE THAT HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN IT HAS BEEN DRIVEN. *JB

Visibility
Filed Apr 18, 2003CT

IT BECAME DIFFICULT FOR THE DRIVER TO SEE OUT THE FRONT WINDSHIELD AND PASSENGER FRONT WINDOW. *NLM

Power Train › Automatic Transmission
Filed Apr 14, 2003MO

THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB

Suspension › Front
Filed Apr 10, 20038 milesMD

WHILE DRIVING THE VEHICLE WOULD PULL TO THE RIGHT. THE DEALERSHIP REALIGNED THE VEHICLE BUT THE PROBLEM STILL EXIST. *NLM

Structure
Filed Apr 10, 2003100,000 milesMD

THE VEHICLES FRONT FENDER CRACKED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE FENDER NOT HAVING ENOUGH BRACKET TO SUSTAIN PRESSURE. *NLM

Service Brakes, Hydraulic
Filed Apr 2, 20039,000 milesCA

THE BRAKES AND ROTORS FAILED AT 9000 MILES, THE DEALER REPLACED THEM, HOWEVER THE PROBLEM RECURRED. *JB

Air Bags › FrontalCrash2 injured
Filed Mar 12, 20036,700 milesIA

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB THE ACCIDENT RESULTED IN A TOTAL LOSS. SCC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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