THE HORN BLOWS INTERMITTENTLY BOTH WHILE DRIVING & WHEN OFF & PARKED. THIS HAS STARTLED DRIVERS & PEDESTRIANS. IT HAS ALSO AWOKEN MY NEIGHBORS AT 3:00AM. I SEE NUMEROUS COMPLAINTS ON LINE BUT MY DODGE DEALER IS NOT AWARE OF ANY PROBLEMS.
2010 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THE ALARM SYSTEM GOES OFF BY ITSELF. THE LIGHTS FLASH AND THE HORN BLOWS WHILE THE CAR IS OFF. IT CAN BE AT DIFFERENT TIMES OF THE DAY.
MY AIRBAG LIGHT IS ON AND DOESN'T GO AWAY. THE ENGINE LIGHT COMES OFF AND ON
THE HORN BLOWS INTERMITTENTLY BOTH WHILE DRIVING & SITTING IN THE DRIVEWAY. THIS CAUSES A DANGEROUS SITUATION WHILE DRIVING & WAKING UP MY NEIGHBORS AT NIGHT. *TR
IGNITION KEY TURNS OFF ACCIDENTALLY WHILE DRIVING - UNSAFE AND CAN CAUSE A FATAL ACCIDENT. *TR
PARKED VEHICLE TO ATTEND A 2 HOUR SCHOOL FUNCTION. IT WAS APPROX. -20 DEGREES OUTSIDE IN THE EVENING. WHEN I WENT TO DRIVE THE VEHICLE HOME THE POWER STEERING WAS GONE. IT WAS VERY DIFFICULT TO DRIVE TO GET THE 3 MILES HOME. ONCE WE WERE HOME WE COULD SMELL POWER STEERING FLUID BURNING FROM THE ENGINE. WE PARKED THE VEHICLE, OPENED THE HOOD AND THERE WAS POWER STEERING FLUID ON TOP THE ENGINE AS WELL AS SPRAYED UNDERNEETH THE HOOD. THERE WAS A RECALL FOR THIS ISSUE ON THE DODGE JOURNEY STARTING IN MAY 2016. CHRYSLER RECALL # S08. I CHECKED MY VEHICLE'S VIN WITH YOUR WEBSITE. IT CAME BACK AS NOT BEING INCLUDED IN THE RECALL. I HIGHLY RECOMMEND THIS BEING LOOKED INTO AS MY VEHICLE DISPLAYED THE EXACT ISSUES ON THE RECALL.
MY CAR WILL RANDOMLY NOT START THE LIGHTS ON DASH ALL COME ON ALONG WITH THE RADIO. IT HAS BEEN LOOKED AT NUMEROUS TIMES AND NOTHING HS HAPPENED A DOZEN PLUS TIMES SOMETIMES NOT FOR A MONTH SONETIMES A WEEK OR DAY LATTER.
WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A FULL SET OF TIRES TWICE. THE CAR SHUT OFF WHILE RUNNING THREE TIMES, ALMOST RESULTING IN HORRIBLE ACCIDENTS (THIS WAS DUE TO THE IGNITION ISSUE THAT *EVENTUALLY* RECALLED). THE ALARM WOULD GO OFF RANDOMLY AND OFTEN WITHOUT REASON. THE DEALER OF COURSE, WAS UNABLE TO REPLICATE THE ERROR. SO WE WERE LEFT WITH NO OTHER RECOURSE THAN THE REMOVE THE FUSE, WHICH IS TOTALLY UNSAFE BUT WAS THE ONLY OPTION WE HAD. NOW, WITHIN THE PAST 8 MONTHS OR SO, THE BATTERY HAS BEEN GOING DEAD AFTER BEING LEFT WITHOUT RUNNING FOR AT LEAST TWO DAYS. THE BATTERY HAS BEEN COMPLETELY REPLACED WITH A BRAND NEW BATTERY TWICE, AND A FULL DIAGNOSTIC SCAN WAS RAN ON DECEMBER 22ND WHEN THE LATEST NEW BATTERY WAS INSTALLED. THEY FOUND ABSOLUTELY NOTHING WRONG AS TO WHY THE BATTERY WAS DRAINING. NOW, TODAY, ITS DEAD AGAIN AFTER TWO DAYS BEING LEFT SITTING - ANOTHER FULL SET OF BRAKES WAS REPLACED A MONTH AGO - AND YET ANOTHER ROTOR NEEDS TO BE REPLACED, AS THERE IS NO SALVAGING THIS ONE. THIS CAR ONLY HAS 60K MILES ON IT. WE HAVE ABSOLUTELY ZERO CHANCE WITH THE VIRGINIA (WHERE WE PURCHASED THE VEHICLE) 'LEMON LAW', AS ANY ISSUES NEED TO BE REPORTED WITHIN 18 MONTHS OF THE DELIVERY OF THE VEHICLE. THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND ALL THE
I WAS OUT OF TOWN PARKED AT A STORE WOULD NOT START. AS I WAS WAITING ON SOMEONE TO COME HELP ME THEN 30 MINS OR SO LATER MY CAR STARTED UP. MY BOYS AND I CUT OUR VACATION SHORT BECAUSE ITS VERY UNSAFE HAVING YOUR CAR NOT START IN A PLACE YOU KNOW NO ONE. WE'VE CHANGED THE BATTERY. THE NEXT MONTH I WAS GETTING GAS AND IT WOULDN'T START AGAIN. I HAD A PERSON JUMP ME AND TOOK IT TO GET CHECKED OUT AND THEY FOUND NOTHING WRONG WITH THE CAR. SO A MONTH AND A HALF THE CAR DID IT AGAIN I WAS AT THE MALL AND IT WOULDN'T START. THIS IS A HORRIBLE FEELING NOT KNOWING WHEN OR IF YOUR CAR IS GOING TO START OR NOT. WE CAN'T DRIVE OUT OF TOWN IN IT BECAUSE THE UNCERTAINTY IF IT'S GOING TO START OR NOT. WHICH IT IS UNFAIR TO MY BOYS WHEN WE AT LEAST DO SOMETHING ON SUMMER BREAK OR FALL BREAK OR EVEN WINTER BREAK AND WE CAN'T EVEN GO OUTSIDE OF OUR CITY. *TR
I HAVE READ THAT SEVERAL OTHERS ONLINE HAVE HAD SIMILAR PROBLEMS AND DEALER CAN NOT FIX IT. I HAVE HAD THIS CAR 3 MONTHS AND AT RANDOM TIMES WHEN YOU TRY TO START THE CAR IT WILL NOT TURN OVER, WILL NOT START. IT IS NOT THE BATTERY, IT HAS BEEN TESTED. IT WILL NOT START WHEN JUMPED, IT AT TIMES WILL START IN NEUTRAL, BUT THE OTHERS YOU JUST HAVE TO WAIT UNTIL IT DECIDES TO START, HOURS, SOMETIMES DAYS. IT IS ELECTRICAL, POSSIBLY ANIT THEFT. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN RECALLED.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HIT THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE HEADLIGHTS INTERMITTENTLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/16/17*LJ *CN
CAR WILL NOT START. JUST CLICKING NOISE IN GEAR SHIFTER AND NEAR GLOVE BOX. AFTER ABOUT 50 TIMES TRYING THEN VEHICLE STARTS AND IS FINE UNTIL NEXT TIME WHICH MAY BE WEEKS, MONTHS OR DAYS.
ROUGHLY 3 WEEKS AGO, I WAS DRIVING HOME FROM WORK AND MY HEADLIGHTS WOULD NOT COME ON. WHEN I MADE IT HOME, I TRIED TURNING THE LIGHTS OFF AND ON. THEY WOULD POP ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OUT. AFTER A DAY OR TWO, ,Y SON CAME OVER AND CHANGED THE BULBS FOR THE HEADLIGHTS. THEY WORKED FOR ABOUT 3 WEEKS. LAST NIGHT THE SAME THING HAPPENED AGAIN. NO HEAD LIGHTS. IF YOU LEAVE THE LIGHTS IN THE ON POSITION, THEY WILL FLASH ON AND OFF AT VARIOUS TIMES. *TR
MY 2010 DODGE JOURNEY'S ENGINE STALLS AND I HAVE NO POWER STEERING OR BRAKES WHILE I AM DRIVING. THIS PROBLEM HAPPENED FIRST IN NOV. 2015 WITH AROUND 68000 MILES ON VEHICLE AND THOUGHT IT WAS A FLUKE OR CAUSED BY BAD WEATHER. IT STARTED TO HAPPEN SEVERAL TIMES AGAIN MARCH/APRIL 2016. DEALERSHIP COULD NOT FIND THE PROBLEM. TOOK IT BACK IN TO DEALERSHIP IN JUNE 2016, STILL COULD NOT FIND ISSUE. CONTINUED TO HAPPEN AND TOOK IT IN SEPTEMBER FOR THAT AND OTHER ISSUES (HORN GOING OFF RANDOMLY AND BATTERY DRAINING OVERNIGHT). NOW DEC 2016 AND THE CAR STALLED WHILE DRIVING 3 TIMES THIS WEEK AND THE LAST TIME SOMEONE ALMOST REAR ENDED ME BECAUSE OF IT. MY LIFE AND MY CHILDREN'S LIFE ARE AT STAKE. IT HAS ONLY HAPPENED WHEN I AM GOING UNDER 45MPH AT THIS POINT AND ON SOME OCCASIONS IT IS WHILE I AM SLOWING DOWN TO TURN IN A PARKING SPACE BUT SOMETIMES IT IS IN THE MIDDLE OF THE ROAD DRIVING. IT HAS HAPPENED IN THE MORNING/AFTERNOON/EVENING, RAIN, SNOW AND SUNSHINE, HOT AND COLD DAYS. IT DOES NOT HAPPEN EVERYDAY WHICH MAKES THIS ISSUE EVEN WORSE I NEVER KNOW WHEN IT WILL OCCUR. THE ONLY ISSUE THAT REMAINS THE SAME IS THAT MY TRACTION SYSTEM LIGHT COMES ON 90% OF THE TIME THIS OCCURS. I HAVE TOLD THIS TO THE DEALERSHIP EVERY TIME AND THEY STILL CANNOT RESOLVE THE ISSUE. I AM EXTREMELY UPSET AND HAVE SEVERAL COMPLAINTS FILED WITH CHRYSLER/DODGE HEADQUARTERS. *TR
CAR ENGINE STALLS WHEN BRAKING, SLOWING DOWN AND ALSO STOPPING AT STOP SIGNS. RANDOMLY OCCURS OFTEN
AFTER CAR SITS OVER NIGHT CAR IS STARTED AND DROVE LESS THEN 5 MINUTES AND CAR WILL SHUT OFF WITH OUT CAUSE. LOSS OF POWER STEERING AND BRAKES. CAR HAS TO PLACED IN NEUTRAL AND RESTARTED. WILL CRANK OVER ABOUT 6 TIMES A SMALL THEN RESTART. THIS CAR IS UNSAFE TO DRIVE. IT DOESN'T MATTER HOW FAST OR SLOW YOU ARE GOING IT WILL SHUT OFF.
NO HEAT FROM PASSENGER SIDE VENTS ON ANY SETTING, WHETHER DRIVING OR STATIONARY. AS A RESULT, DEFROST PERFORMANCE DOES NOT MEET FMVSS 103. FLUSHED HEATER CORE AND A LOT OF DEBRIS CAME OUT AND HEAT WORKED ON BOTH SIDES. NUMEROUS SIMILAR CASES HAVE BEEN REPORTED ONLINE. ATTACHED IMAGE IS OF SEDIMENT THAT CAME OUT DURING FLUSH. *TR
THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.
INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL. TOOK VEHICLE TO DEALERSHIP AND WAS DIAGNOSED AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIMP). UNFORTUNATELY THE JOURNEY WAS OMITTED FROM THE TIMP RECALL CAMPAIGN LEAVING THE CUSTOMER ON THE HOOK FOR THE REPAIRS. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST AS IT POSES A SAFETY RISK OF LACK OF WIPERS AND OTHER POSSIBLE SAFETY ISSUES WHILE DRIVING.
INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL.
WHILE VEHICLE IS PARKED IN APARTMENT COMPLEX PARKING LOT, FACTORY ALARM KEEPS GOING OFF. IN ORDER FOR IT TO STOP FUSES HAD TO BE TAKEN OUT.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN ANY OF THE DOORS WERE OPENED, THE HORN SOUNDED AND THE WINDSHIELD WIPER BLADES MOVED APPROXIMATELY A HALF INCH. THE CONTACT BELIEVED THAT THE FAILURES COULD AFFECT THE LIGHTS AND THE BATTERY COULD LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 162,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE HEAD LAMPS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
DRIVING DOWN THE INTERSTATE, ALL OF A SUDDEN MY HEATING/COOLING WOULD SHUT OFF ALONG WITH MY RADIO. THEN IT WOULD COME ON. IT DID THIS SEVERAL TIMES. SHORTLY AFTER THAT, MY TURN SIGNALS NO LONGER WORKED AND IT CAUSED ME TO ALMOST GET IN AN ACCIDENT. I WAS DRIVING APPROXIMATELY 65-70 MPH. IT CONTINUED TO DO THIS EVEN AFTER STOPPING. A WEEK LATER, AS I GOT UP TO GO TO WORK IN THE MORNING, IT WOULDN'T START. IT WOULD JUST CLICK WHEN ATTEMPTING. IT WASN'T SENDING THE SIGNAL TO THE STARTER TO GET IT GOING. I WAS STRANDED. I FEEL LIKE MY VEHICLE IS POSSESSED AND IT'S REALLY SCARY. *TR
DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.
OEM TPMS SENSOR VALVE STEM CRACKED AND BROKE, INSTANTLY DEFLATING TIRE. MATERIAL APPEARS TO BE MANUFACTURED FROM ALUMINUM AND SHOWS SIGNS OF CORROSION APPROX 1/4" BELOW TOP OF FILL HEAD. IF VEHICLE WAS IN HIGH SPEED MOTION AT TIME OF FAILURE, THEN INSTANT TIRE DEFLATION WOULD HAVE OCCURRED AND LEAD TO A POSSIBLE LOSS OF CONTROL AND TIRE DAMAGE. A WEB SEARCH FOR SIMILAR ISSUE YIELDS A FEW LEGAL SITES THAT ARE INVESTIGATING ISSUE FOR THE 2009-2010 MODEL YEARS AS LATER MODELS WERE INSTALLED WITH RUBBER STEM.
VEHICLE HAS INTERMITTENT PROBLEM WHERE, WHEN STARTING, ONLY A "CLICK" SOUND IS HEARD, AND ENGINE DOES NOT START. TOLD ORIGINALLY, THAT THE BATTERY WAS BAD. IT WAS REPLACED. PROBLEM RECURRED. THEN TOLD THE ALTERNATOR AND STARTER WERE BAD, SO THEY WERE REPLACED. THE PROBLEM RECURRED. SERVICE DEPARTMENT TOLD US THAT SOFTWARE ON THE "COMPUTER" NEEDED TO BE UPDATED, SO THAT WAS DONE. THE PROBLEM CONTINUES TO RECUR. WHEN VEHICLE WON'T START, JUMPING IT WON'T HELP. WE HAVE TO JUST TRY OVER AND OVER AGAIN. SOMETIMES IT STARTS AFTER A FEW TRIES, SOMETIMES WE HAVE TO WAIT 20-30 MINUTES BEFORE ENGINE FINALLY STARTS. ONE INSTANCE, THE VEHICLE DIDN'T START FOR AN HOUR. THE LAST COMMUNICATION WITH THE DEALER, AFTER HAVING THIS PROBLEM FOR A NUMBER OF YEARS, WAS THAT THEY CAN'T FIX IT BECAUSE THEY HAVE NO IDEA WHAT IS WRONG. THIS WAS AFTER SPENDING HUNDREDS OF DOLLARS ON WHAT TURNED OUT TO BE UNNECESSARY REPAIRS
MY VEHICLE HAS AN IGNITION ISSUE. THE KEY WILL TURN BACK TO ACC MODE WHILE TRYING TO START OR GOING DOWN THE ROAD. THIS HAS BEEN REVIEWED BY BEAMAN AUTO IN MURFREESBORO, TN AND THEY AGREE THAT THE IGNITION IS THE ISSUE. THE DEALER/CHRYSLER REFUSE TO DEAL WITH THIS UNDER THE IGNITION SWITCH RECALL.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER AND BATTERY WERE CHANGED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
BRAKES WILL NOT HOLD CAR ON A DOWNHILL STEEP GRADE. WHILE ON A CITY STREET GOING DOWN HILL A RED LIGHT AHEAD. I APPLIED BRAKES CAR COULD NOT STOP WITH PLENTY OF TIME TO STOP I HAD TO ROLL THROUGH THE RED LIGHT.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE ALTERNATOR, STARTER, FUEL PUMP AND IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS STATED THAT THE KEY WAS UNABLE TO CONNECT TO A SENSOR IN THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN BECAME OPERABLE INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
I HAVE REPLACED BRAKE PADS AND ROTORS NUMEROUS TIMES. I HAVE HAD TO HAVE THE ENTIRE BREAKING SYSTEM REPAIRED SEVERAL TIMES. HAVE SPENT A LOT OF MONEY ON REPAIRS. BRAKES SHOULD NOT HAVE TO BE REPLACED THIS OFTEN.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN FAILED TO SOUND RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 02/15/2017*CT *TR
THE HORN GOES OFF INTERMITTENTLY SOMETIMES JUST SITTING IN THE DRIVEWAY. THIS IS DANGEROUS AS FELLOW MOTORISTS OR PEDESTRIANS THINK THAT I AM BLOWING MY HORN AT THEM.
THE HORN BLOWS BY ITSELF AT ALL DIFFERENT TIMES
IN JUNE 2016 I TOOK MY CAR TO BETTEHAUSEN DODGE IN TINLEY PARK, IL. THEY DID SOME REPAIRS AND SINCE THEN THE HORN GOES OFF BY ITSELF. THE CAR CAN BE PARKED WITH THE MOTOR OFF OR YOU COULD BE DRIVING IN TRAFFIC AND THE HORN WILL BLOW. I TOOK THE CAR BACK TO BETTENHAUSEN IN AUGUST 2016 THEY DID ANOTHER COMPUTER UPDATE AND THE HORN IS STILL GOING OFF BY ITSELF. THE HORN WAS FIND UNTIL I TOOK IT TO BETTENHAUSEN IN JUNE. ONCE THEY FINISHED WORKING ON IT THEY HORN BLOWS SPORADICALLY. AGAIN IN AUGUST 2016 I HAD MY CAR TOWED TO BETTENHAUSEN BECAUSE THE CAR BROKE DOWN. UPON BETTENHAUSEN REVIEWING MY CAR THEY STATED IT WAS THE HEATER HOSE, A GASKET AND THE ANTI FREEZE BOTTLE HAD A HOLE IN IT. IT COST ME $582.00 FOR THAT REPAIR. THE SERVICE DEPARTMENT ALSO INFORMED ME THAT I NEEDED FRONT AND REAR MOTOR MOUNTS BROKEN, FRONT AND REAR STRUTS BLOWN OUT, FRONT AND REAR BRAKE PADS AND ROTORS WARPED AND WORN, RIGHT REAR WHEELING BEARING EXCESSIVE NOISE. THESE ARE MAJOR REPAIRS AND WILL COST MAJOR MONEY. WHY DIDN'T BETTENHAUSEN INSPECT MY CAR THOROUGHLY IN JUNE WHEN IT WAS TOWED IN? I THINK THESE THINGS WERE WRONG WITH THE CAR IN JUNE BUT IT WAS INSPECTED BY THE SERVICE DEPARTMENT. SO I DROVE AROUND FOR MONTHS WITH ALL THIS WRONG WITH MY VEHICLE. WHAT IF I COULDN'T STOP, OR A WHEEL FELL OFF WHILE I WAS DRIVING THE EXPRESSWAY? IT WAS UNDER WARRANTY IN JUNE AND NOW IT IS NOT AND THESE ARE MAJOR SAFETY HAZZARDS.
REAR DOOR LOCKS WILL NOT OPEN WITH THE KEY FOB OR BY PUSHING THE UNLOCK DOOR BUTTON FROM INSIDE THE CAR. IF YOU MANUALL OPEN THE REAR DOORS BY PULLING UP ONT HE KNOB THEY WILL NOT LOCK WHEN DRIVING OR WITH THE KEY FOB OR BY HITTING THE DOOR LOCK BUTOON. THIS IS A KNOWN ISSUE AND DODGE CHRYSLER WILL NOT FIX IT
HORN KEEPS GOING OFF FOR NO APPARENT REASON INCLUDING WHILE DRIVING DEALER UNABLE TO FIX WHICH CAUSE A SAFETY CONCERNS FOR OTHERS AROUND ME WHY THIS IS NOT CONSIDERED A SAFETY CONCERN AND A RECALL IS NEEDED BEYOND COMPREHENSION. AGGRAVATION BEHIND THE WHEEL IS NOT GOOD.
THE HORN BLOWS BY ITSELF AT ALL DIFFERENT TIMES.
HORN BEEPS AT RANDOM TIMES, WHILE PARKED IN DRIVEWAY, WHILE DRIVING, ETC. THIS CAUSES A SEVERE ISSUE WHEN YOUR HORN BEEPS AT OTHERS FOR NO REASON WHEN DRIVING DOWN ROAD. THIS SEEMS TO BE A KNOWN ISSUE WITH THIS MODEL, HOWEVER IT APPEARS CHRYSLER DOESN'T FULLY UNDERSTAND THE CAUSE OR FIX.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000. UPDATED 10/05/16*LJ *TR
THE HORN RANDOMLY HONKS WITHOUT PUSHING THE HORN BUTTON. THIS HAPPEN BOTH WHILE SITTING UNATTENDED AS WELL AS WHILE DRIVING. VERY DISTRACTING TO BOTH DRIVER AND OTHERS DRIVING NEAR BY. WE HAD TO PULL THE FUSE'S DISABLING THE HORN TO BE ABLE TO DRIVE THE CAR. DEALER HAS BEEN UNABLE TO RESOLVE. IT APPEARS TO BE A COMMON PROBLEM AS YOU CAN FIND VIDEOS ONLINE OF THE MAKE AND MODEL DOING THE EXACT SAME THING OUR CAR DOES. WHY ISN'T THERE A RECALL ON THIS UNSAFE CONDITION?
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE REQUIRED MULTIPLE ATTEMPTS TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
HORN BLOWS INTERMITTENTLY WHILE DRIVING OR WHILE PARKED UNATTENDED. UNSAFE FOR THIS TO OCCUR WHILE DRIVING.
IGNITION SWITCH SPRING GETTING STUCK. KEY FOB WILL NOT GO IN OR COME OUT WITHOUT FORCE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT MADE A CLICKING NOISE BUT FAILED TO START RIGHT AWAY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE MOST OF THE TIME. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE STARTER. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.... UPDATED 08/23/16 *BF
BREAKS HAVE TO BE REPLACED AT LEAST EVERY 2 MONTHS. MY CAR CONTINUES TO OVERHEAT AND WE HAVE THE THERMOSTAT 5 DIFFERENT TIMES. WE HAVE TO KEEP TURNING THE KEY OFF AND ON TIL THE CAR DECIDES TO START. I HAVE CONTACTED THE PEOPLE ABOUT THIS AND THEY KEEP TELLING ME THAT THERE IS NO RECALL FOR MY VIN NUMBER. IT NEEDS TO BE ADDED BECAUSE IT IS OBVIOUSLY AN ISSUE WITH MORE THAN JUST MY CAR. I WILL CONTACT AN ATTORNEY BECAUSE NOW THAT IT IS OUT OF WARRANTY THEY TELL ME I WILL HAVE TO PAY TO HAVE THE ISSUES RESOLVED THE START ISSUE IS OF COURSE STATIONARY THE BREAK PROBLEM IS WHILE DRIVING AND SO IS THE OVER HEATING ISSUE WAS DRIVING DOWN THE ROAD HEARD A SCRAPING NOISE AND THE FRONT BUMPER WAS TALKING OFF AND THE BUMPER BAR WAS LOOSE. THESE ARE APPARENTLY VERY DANGEROUS CARS AND ALL SHOULD BE RECALLED
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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