WHILE DRIVING MY SON TO SCHOOL EVERYTHING SHUTS OFF IN CAR WHILE DRIVING FROM THE LIGHTS INTERIOR AND EXTERIOR, WIPERS, WINDOWS CAN NOT GO UP OR DOWN, UNABLE TO ALERT ANYONE IN TRAFFIC THAT I WAS COMING TO A STOP. THIS OCCURRED WHILE IT WAS STILL DARK OUTSIDE. HAS HAPPENED MULTIPLE TIMES NOW NO ONE KNOWS WHAT IS GOING ON AFTER TAKING INTO SHOP I WAS GIVEN THIS SITE TO REPORT IT DUE TO SEVERAL OTHERS CLAIMING SAME ISSUE.
2010 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO OPERATE. THE VEHICLE WAS TAKEN TO A PETERS CHEVROLET CHRYSLER JEEP DODGE (4181 US-259, LONGVIEW, TX 75605) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
TWICE NOW I'VE WENT TO START MY CAR AND NOTHING HAPPENS. LIGHTS,RADIO, ETC ALL COME ON. TURN KEY, NOTHING! NOT EVEN A CLICKING NOISE. I WAS LEAVING WORK THE FIRST TIME IT HAPPENED. TOOK TURNING THE KEY OVER AND OVER ABOUT A DOZEN TIMES TO GET IT GOING. NEXT TIME I WAS AT GAS STATION. TOOK OVER HALF AN HOUR TO GET IT GOING. ENDED UP PUTTING IT INTO NEUTRAL TO GET IT TO START. HAD TO TRY THAT 4 DIFFERENT TIMES IN ORDER FOR THAT TO WORK. HAVE GOOGLES THIS ISSUE ON DODGE FORM AND THERE ARE NUMEROUS PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!
THE HORN WILL SOUND WITHOUT ANY NOTICE AND AT ANY TIME OF THE DAY. YOU CAN BE IN THE CAR OR OUT OF IT. IT CAN HAPPEN AT MULTIPLE TIMES OF THE DAY AND CAN WAKE YOU UP DURING THE NIGHT. I CONTACTED A DEALERSHIP AND WAS INFORMED THEY HAD NO KNOWLEDGE OF THE PROBLEM. ALTHOUGH YOU CAN GO ON THE INTERNET AND THERE ARE MANY COMPLAINTS AND THEY SAY THEY HAVE HAD THEIR VEHICLE INTO THE DEALERSHIP WITH NO SOLUTION. IT CAN BE UNSAFE IF YOU ARE DRIVING DOWN THE ROAD AND THE HORN STARTS HONKING, BUT AS I SAY IT CAN HAPPEN IN YOUR GARAGE AT NIGHT. AS FAR AS I KNOW THERE IS NO RECALL FOR THIS, BUT THERE SHOULD BE. THIS HAS BEEN GOING ON FOR AT LEAST THE LAST 12 MONTHS.
HORN CONSTANTLY GOING OFF DRAINING BATTERY. SO FAR I HAVE REPLACED MY BATTERY TWICE. THIS HAS HAPPENED A FEW TIMES, WHILE DRIVING, PARKED, ON AND OFF. DOESN'T MATTER JUST KEEPS GOING OFF. WE TOOK THE HOT FUSES OUT BUT THE BATTERY IS STILL BEING DRAINED BY IT.
WHEN CAR IS PARKED AND HAS SECURITY ALARM SET THE HORN WILL HONK ON AND OFF ON ITS OWN AND DEALERSHIP BLAMES THE PCM BRAIN OF VEHICLE AND KNOW OF A FEW OTHERS WHO HAVE TAKEN IN THEIR OWN DODGE JOURNEYS FOR THE SAME ISSUES AND THEY SAY IS A RECALL IN EFFECT ON THIS.
OUR ACCELERATOR PEDAL SNAPPED OFF WHILE ACCELERATING. THIS WAS DURING RUSH HOUR TRAFFIC ON I-55 IN ILLINOIS BY MILE MARKER 261. THE VEHICLE WAS IN MOTION ALREADY, THE BROKEN GAS PEDAL HAPPENED WHEN I WENT TO ACCELERATE FURTHER. I WAS DRIVING STRAIGHT. THERE WAS NO SHOULDER ON THE LEFT WHERE I WAS TRAVELING AND I HAD TO CROSS MULTIPLE LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER. IF I HAD TO STOP, I WOULD NOT HAVE BEEN ABLE TO GET OUT OF DRIVING LANES AS THE PEDAL SNAPPED ALL THE WAY UP WHERE THE SHAFT MEETS THE FIREWALL. ILLINOIS STATE POLICE CAME TO ASSIST AFTER DODGE REFUSED TO SEND A TOW TRUCK BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, WHEN I COMMUNICATED THAT THIS WAS FAR MORE THAN A WARRANTY ISSUE, THEY RESPONDED BY STATING THAT THE SUPERVISOR WAS "TOO BUSY" TO SPEAK WITH ME DESPITE OUR CHILDREN AND US BEING STRANDED ON THE SIDE OF I-55 DURING RUSH HOUR. THE PEDAL IS MADE OUT OF A PLASTIC AND THIS PLASTIC SNAPPED EASILY UNDER NORMAL DRIVING CONDITIONS. THERE ARE APPROXIMATELY 97,000-98,000 MILES ON OUR VEHICLE.
I BOUGHT THIS VEHICLE BRAND NEW IN 2010 AND DID NOT HAVE TO CHANGE THE BRAKES ON IT UNTIL 2014 - NOW, I HAVE TO CHANGE ALL 4 OF THE BRAKES RIGHT DOWN TO THE ROTORS EVERY YEAR (ALL 4 PADS AND ROTORS CHANGED 2014, 2015, 2016 AND NOW 2017, WITH CALIBERS CHANGED IN 2016 AS WELL)! THERE IS NEVER ANY SQUEAK FROM THE BRAKES OR OTHER NOISES OR FAILURE TO STOP UNTIL ALL OF A SUDDEN, THE BRAKES GRIND LOUDLY WHEN USED AND THE VEHICLE REQUIRES A GREAT DISTANCE TO STOP.
I HAVE BEEN HAVING IGNITION SWITCH ISSUES WITH MY 2010 DODGE JOURNEY--CURIOUSLY SIMILAR TO THE ISSUES THAT SPURRED A RECALL (RO3) WITH THE SAME MODEL/YEAR JOURNEYS--BUT MY VIN DIDN'T SHOW UP IN THE AFFECTED LIST. I TOOK THE JOURNEY IN TO MY CHRYSLER DEALER TO REPAIR AN IGNITION SWITCH GETTING STUCK, AND THE ESTIMATE WAS AROUND $800 TO REPAIR THE SWITCH AND REPROGRAM THE KEYS! *TR
CAR SHUT OFF ON INTERSTATE AT 68 MILES AND HOUR AND RESTARTED ITSELF WHILE STILL IN MOTION
INTERMITTEN HORN ISSUES WHEN PARKED STATIONARY OR WHEN DRIVING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124 (877) 295-7806) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND GROUND WIRING WAS INSTALLED, BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS ONGOING ISSUE WITH DODGE JOURNEYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE KEY HAD TO BE JIGGLED IN THE IGNITION SWITCH TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO PARK RAPIDS FORD (LOCATED AT 1205 PARK AVE S, POX 830 PARK RAPIDS, MN 56470) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THEY DID NOT HAVE CONTROL OVER WHO DICTATED THE RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 115,793.
I'VE HAD ELECTRICAL PROBLEM EVER SINCE I BOUGHT THIS CAR THE HORN GOES OFF RANDOMLY THE FOB DOESN'T WORK ANY OF THE LOCKS AND SOMETIMES WON'T START MY CAR TRANSMISSION JUMPS GEARS HEATER VENT MAKES WEIRD NOISE BASICALLY THIS CAR HAS SO MANY ELECTRICAL PROBLEMS IT DRAINS MY BATTERY EVERY OTHER DAY I REALLY CAN'T PIN POINT BECAUSE IT HAS DIFFERENT ISSUES I'M AFRAID TO GO ANYWHERE BECAUSE I NEVER KNOW IF IT WILL START BACK UP THAT'S ANOTHER THING IT SHUTS OFF AS IF I TURNED THE KEY OFF AS I'M DRIVING OR COME TO A STOP TOOK IT IN SPENT
TAMARA RECALL... SINCE I GOT THE CAR I HAVE BEEN HAVING ISSUES, FIRST AIR BAGS, REACTIONS AND FUEL SYSTEM AND TODAY AUGUST 18, 2017 AT 4:38AM MY CAR SHUT OFF WHILE IN THE HIGH WAY.
WITHOUT WARNING, THE HORN STARTS BLARING, WHETHER WE ARE IN THE CAR OR NOT. THIS HAPPENS DAILY! HAD TO TAKE THE FUSE OUT THAT CONTROLS THE HORN! THE ALARM WOULD START BLARING AT NIGHT AND WILL NOT GO OFF, WEARING THE BATTERY DOWN IF WE DO NOT HEAR IT IN THE GARAGE, WHICH IS NOT ATTACHED TO THE HOUSE. I HAVE READ COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM! NOT HAVING A HORN IS DANGEROUS, AND I'M NOT SURE IF THE AIR BAG IS AFFECTED! DODGE WANTS $105 TO CHECK THE PROBLEMS, AND APPROXIMATELY $400 TO REPAIR, PER THE SERVICE MANAGER AT THE DEALERSHIP. NO HELP FROM MANUFACTURER!
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE HORN MALFUNCTIONED. THE CONTACT STATED THAT THE HORN SOUNDED INDEPENDENTLY WHILE THE CONTACT WAS NOT IN THE VEHICLE AND WHILE DRIVING WITHOUT IT BEING ENGAGED. MORITZ CHRYSLER JEEP DODGE RAM OF FORT WORTH, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.
SEVERAL TIMES LAST WEEK WHILE PARKED AND LOCKED (USING THE KEY FOB) THE HORN HAS RANDOMLY HONKED. JUST THIS WEEK ONCE WHILE DRIVING DOWN THE STREET THE HORN HONKED. THIS HAS HAPPENED 6 OTHER TIMES THIS WEEK WHILE PARKED EITHER AT MY HOUSE OR AT MY WORK. ANY IDEAS WHAT IS CAUSING THIS MALFUNCTION?
WE'VE BEEN STRANDED SEVERAL TIMES BECAUSE THE CAR WILL INTERMITTENTLY DECIDE NOT TO START . THE BATTERY AND STARTER ARE BOTH FINE BUT SOMETIMES THE CAR WILL CRANK AND THEN WON'T FOR A DAY OR SO. RESEARCH HAS LED ME TO BELIEVE THERE IS A PROBLEM WITH THE NEUTRAL SAFETY SWITCH IN 2010 DODGE JOURNEY'S. THERE ARE MANY FORUMS AND BLOGS OUT THERE DESCRIBING THIS SAME ISSUE AND THERE IS A TRICK THAT SOMETIMES WHEN THE CAR WON'T CRANK WHILE IN PARK, YOU CAN PUT THE GEAR IN NEUTRAL AND IT WILL CRANK UP. THAT WORKED FOR US SEVERAL TIMES BUT RECENTLY, EVEN THAT TRICK STOPPED WORKING. OUR CAR HAS CURRENTLY BEEN AT A DODGE DEALERSHIP FOR 2 WEEKS AND EVEN THEY DON'T KNOW WHAT THE ISSUE IS.
PURCHASED MY 2010 JOURNEY MARCH 2017. A WEEK AFTER PURCHASE CONSTANT SHAKE IN STEERING WHEEL, BRAKES AND ROTORS CHANGED ALREADY, CONSTANT BATTLE WITH GETTING IT STARTED, WILL CLICK AND RADIO, LIGHTS , AND ALL WORK. SOMETIMES 5 MINUTES SOMETIMES AN HOUR BEFORE IT WILL START. BATTERY TESTER, ALT, AND STARTER CHECKED. ALL CLEAR, THEN TO ADD TO ASK IF THAT IT ALL OF THE SUDDEN STARTS OVER HEATING ABOUT 10 MINUTES UP THE ROAD. REPLACE THE THERMOSTAT, FLUSH THE LINES AND IT STOP OVER HEATS. I CAN NOT AFFORD TO FIX ANY OF THIS AT THE SAME TIME! I HAVE 4 KIDS I NEED MY VEHICLE FIXED AND SAFE FOR THE ROAD ASAP.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED OFF, THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE ROCHESTER HILLS CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 1301 S ROCHESTER RD, ROCHESTER, MI 48307 WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER A RECALL AND REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. APPROXIMATELY THE FAILURE MILEAGE WAS 140,000.
FRONT SEATS HEAD RESTS RETAINING PIN PLASTIC C CUP HOLDERS FAILING AND LETTING HEAD REST SNAP FORWARD WITH TREMENDOUS FORCE TOWARD HEAD OF DRIVER OR PASSENGER. BASICALLY A PLASTIC PART HOLDING A STEEL PIN THAT HINGES FAILING. IF WHILE DRIVING COULD CREATE CONCUSION TO EITHER DRIVER OR PASSENGER. SOUNDS LIKE CHERRY BOMB GOING OFF. THE VEHICLE IN MY CASE WAS IN GARAGE NOT MOVING, JUST BY CHANCE. IT BLEW UP.
THE AUTOS HORN WILL ACTIVATE UNINTENTIONALLY CAUSING SAFETY CONCERN OF TROUBLING OTHER DRIVERS THE CAR CAN BE IN MOTION OR STATIONARY AT THE TIME
I HAD A RECALL ON MY KEYS BACK IN 2015 BUT EVERY SINCE THEM AT WILL MY TRUCK WILL NOT START. I HAVE TAKEN TO SEVERAL PLACES FOR DIAGNOSTIC TESTING TO SEE IF IT IS MY BATTERY, STARTER, ALTENATER OR LOOSE WIRING AND THEY HAVE ALL COME BACK NEGATIVE. EVERY TIME I TAKE IT TO THE SHOP OR THE DEALER THEY TELL ME THE SAME THING IF IT IS NOT DOING IT WHEN I GET IT TO THEM THEY CANNOT FIND OUT WHAT THE PROBLEM IS. I AM TIRED OF BEING STRANDED AND PAYING TO HAVE MY TRUCK TOWED AND THEN IT STARTS AS SOON AS I GET IT HOME. I NEED HELP PLEASE!!
MY CAR PICKS WHEN IT WANTS TO CRANK. SOMETIMES IT CRANKS BY KEY MANUALLY AND OTHER TIMES I WALK OUTSIDE TO TAKE THE TRASH OUT, KEY NO WHERE NEAR ME, THE TRUCK IS RUNNING. WHILE DRIVING THE VEHICLE WOULD JUST LOSE POWER. THE LIGHTS ON THE DASH WOULD FLICKER ON AND OFF. THE CARS ALARM WOULD JUST RANDOMLY GO OFF ALL HOURS OF THE NIGHT AND DAY. FOR A FULL YEAR NO ONE COULD TELL ME WHAT THE PROBLEM WAS. THE POWER KEPT DRAINING FROM THE BATTERY EVEN AFTER I PURCHASED AN ALMOST $200 BATTERY. I TOOK IT TO PRECISION TUNE FOR A DIAGNOSTIC TEST, AFTER TWO DAYS THEY STILL COULDN'T FIND A PROBLEM AND FINALLY ON DAY THREE I CALL TO FIND OUT IT WAS THE TIPM, A PART THAT'S OVER $1000. WELL THIS PART IS ON BACK ORDER AND HAS BEEN SINCE JANUARY WITH DODGE. THERE IS NO ESTIMATED DATE OF WHEN THEY'LL RESTOCK AND THERE IS ALMOST 400 PEOPLE IN FRONT OF ME. WITH THIS MANY PROBLEMS THIS PART SHOULD BE RECALLED.
HAVE INTERMITTENT STARTER FAILS. OFTEN LEAVES ME STRANDED. HAVE BEEN ABLE TO GET IT GOING EVENTUALLY BY JIGGLING FUSES IN THE FUSE BOX. BUT I NEVER KNOW WHEN THIS IS GOING TO HAPPEN AND I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND IT HAS HAPPENED 6 TIMES. VEHICLE WAS ALWAYS TURNED OFF AND WHEN I WENT TO TURN IT ON, NOTHING. BUT THERE IS POWER IN THE CAR, LIGHTS AND RADIO ETC.
I WAS SITTING IN MY APARTMENT WHEN MY DAUGHTER CAME IN AND ASKED WHY MY CAR WAS RUNNING, I HAVE MY KEY SITTING 100 YDS FROM THE CAR, I TURNED THE CAR OFF WENT BACK INSIDE AND 10 MIN LATER IT STARTED AGAIN I USED THE DOOR LOCK TO LOCK IT THIS TIME, IT HAVEN'T STARTED BY ITSELF SINCE I STARTED DOING THIS. NOW WHEN I GET WITHIN 10FT OF THE CAR IT WILL UNLOCK AND ROLL DOWN THE WINDOWS I DON'T EVEN HAVE THE KEY IN MY HAND. I CAN' T HAVE THIS HAPPEN ANY MORE HELP.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS, CHECK ENGINE, AND AIR BAG WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART AFTER IT WAS PARKED FOR AWHILE. THE VEHICLE WAS TAKEN TO THE DEALER (BILL LUKE, LOCATED AT 2425 W CAMELBACK RD, PHOENIX, ARIZONA 85015), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER MENTIONED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND SUGGESTED THAT THE TIPM BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE PULLED AND CAUSED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT. THE CONTACT SMELLED BURNING WIRES EMITTING FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE WEEKS AND THEN DIMMED. RECENTLY, THE CHECK OIL AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER PROVIDED CASE NUMBER: 31647063. THE APPROXIMATE FAILURE MILEAGE WAS 128,400.
WE HAVE A 2010 DODGE JOURNEY THAT BEGAN TO HAVE MULTIPLE AND BIZARRE ELECTRICAL ISSUES. THE HORN BEGAN HONKING RANDOMLY AND SOMETIMES IT JUST WOULDN'T START. NOW WE HAVE BATTERY ISSUE. WE REPLACED THE BATTERY BUT EVEN THE NEW BATTERY DRAINS OVERNIGHT. I'M PAYING NOTES ON A VEHICLE I CANNOT DRIVE. I WAS FIRED FROM MY JOB (ATTENDANCE) AND DESPERATELY NEED MY VEHICLE TO DRIVE SO I CAN GET A NEW JOB.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN SOUNDED NUMEROUS TIMES WITHOUT WARNING WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD BE ABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED ON MULTIPLE OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO TAKE IT TO THE DEALER. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS UNKNOWN.
THE BRAKING SYSTEM MAKES A LOUD CRUNCHING NOISE AND GETS MUSHY WHEN YOU'RE ON A SLIPPERY SURFACE MAKING IT HARD TO STOP.
ESP, BAS, & TRACTION LIGHTS ON CAN'T TAKE OUT OF PARK. DEALERSHIP REPLACED TIPM ($1200) NEXT MORNING LIGHTS COME BACK ON & ONCE STOPPED, CAN'T TAKE OUT OF PARK. WHEN STARTING VEHICLE, I HAVE TO HURRY & PUT IN REVERSE BEFORE ALL DIALS ARE REGISTERING & SAFE TO DRIVE, OTHERWISE ESP, BAS. & TRACTION LIGHTS WILL BE ON & I'M NOT ABLE TO TAKE OUT OF PARK.
I HAVE HAD SEVERAL INCIDENTS WITH THIS VEHICLE. ON TWO DIFFERENT OCCASIONS AS I WAS DRIVING, AS I BEGAN TO BRAKE, I LOST ALL POWER AND ON TWO OTHER OCCASIONS THE VEHICLE WOULDN'T START AND I HAD TO CALL TO GET A JUMP, BUT WAS TOLD MY BATTERY IS GOOD BOTH TIMES. THE LAST INCIDENT HAPPENED ON 4/23/2017 AT 8:30 PM EST. I GOT IN TO START IT, BUT IT WOULDN'T START AND I CALLED A SERVICE TECH, WHO CAME OUT TO JUMP START IT, ONLY TO TELL ME THAT MY BATTERY IS FINE AND THAT ACCORDING TO HIS EQUIPMENT WORKING PROPERLY. HE WAS UNABLE TO START THE CAR; HOWEVER, I STARTED IT WITHOUT INCIDENT THIS MORNING, BUT WHO KNOWS HOW LONG BEFORE IT WONT STAR OR JUST STOPS RUNNING AS I'M DRIVING AND I LOSE LIGHTS, BRAKES, ETC.
WIPERS HAVE BEEN TURNING ON UNEXPECTEDLY FOR A COUPLE OF WEEKS, NOW ON 4/18/2017 THE HORN STARTED HONKING UNEXPECTEDLY DAY AND NIGHT WHILE DRIVING AND STATIONARY ON OR OFF. HORN ALSO STARTED HONKING IN MIDDLE OF TRAFFIC AND OTHER DRIVERS STARTED YELLING AT ME FOR HONKING.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REMOVED THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, EACH TIME THE VEHICLE STALLED, THE KEY HAD TO BE REMOVED FROM THE IGNITION TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNLESS THE FAILURE OCCURRED WHILE IN THEIR POSSESSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,719. UPDATED 10/17*LJ CONSUMER STATED SPITZER & CHRYSLER WAS UNABLE TO CONFIRM ISSUE WHEN RUNNING DIAGNOSTICS AS THE ISSUE DID NOT HAPPEN WHILE THEY HAD THE CAR TO TEST. CAR STOPS WHILE DRIVING WITHOUT WARNING. IT STARTS UP ONCE KEY FAUB IS TAKEN OUT AND PUT BACK IN IGNITION. CONSUMER HAS TO COAST TO A STOP AS ALL MECHANICAL DEVICES SHUT DOWN & WHEEL BECOMES DIFFICULT TO MOVE. UPDATED 9/27/18*JB
THE POWER STEERING ON THIS VEHICLE DOES NOT WORK PROPERLY AT LOWER SPEEDS. POWER STEERING SUFFERS FROM A LACK OF POWER CAUSING THE STEERING WHEEL TO BECOME HARD TO MOVE AND UNDRIVABLE. THE VEHICLE WAS TAKEN TO A SHOP AND TOLD THAT THE DEALER HAS A RECALL FOR THIS EXACT ISSUE, S08. THE RECALL IS FOR THE HYDRAULIC POWER ASSIST HOSE, PIPING, AND CONNECTIONS. THE DEALER STATES THAT THE RECALL DOES NOT APPEAR FOR THE VIN. THE MANUFACTURER STATES THAT EVEN THOUGH THIS MODEL YEAR AND ENGINE SIZE DO HAVE THIS RECALL BECAUSE IT DOES NOT HAVE AN ENGINE BLOCK HEATER IT DOES NOT QUALIFY. THE ENGINE BLOCK HEATER HAS NOTHING TO DO WITH THE POWER STEERING OF THIS VEHICLE. I BELIEVE THIS VEHICLE SHOULD BE COVERED BY THE S08 RECALL THAT OTHER VEHICLES OF THIS YEAR AND MODEL AND ENGINE SIZE ARE COVERED BY.
ON APRIL 1ST 2017 WHILE DRIVING HOME AFTER AN OIL CHANGE AND TIRE ROTATION JOB BY A DODGE DEALERSHIP, I NOTICED SMOKE COMING UNDER THE DRIVER'S DASHBOARD SIDE AND BURNING SMELL, AFTER EXITING THE FREEWAY. THE DASHBOARD WENT "DARK OR BLANK" BUT CAME RIGHT BACK ON, AND MY WIPERS TURNED ON BY ITSELF. I DON'T HAVE CONTROL OF THE WIPERS WHILE THEY ARE "ON" AND IT WILL TURN ITSELF OFF AS SOON AS THE DASHBOARD LIGHTS ARE BACK. THE SMOKE AND BURNING SMELL DIDN'T LAST LONG. IT HAPPENED FAST WITHOUT WARNING AND GONE QUICKLY. IT STOPPED BY THE TIME I FOUND A SAFE PARKING SPOT. WHILE PARKED, I FOUND OUT THAT I LOST MY LIGHTS (HEADLIGHTS, TAIL LIGHTS AND SIGNAL LIGHTS) BUT THE HORN, POWER WINDOWS/DOORS/LOCKS AND RADIO ARE STILL WORKING. MY DASHBOARD INDICATOR SHOWED SOMETHING ABOUT "FUSE" WARNING. I CALLED THE DODGE DEALER (WHO JUST PERFORMED THE OIL CHANGE) AND TOLD A SERVICE ADVISOR WHAT JUST HAPPENED. I TOLD THE ADVISOR THAT THE "ENGINE LIGHT" CAME ON BUT IT IS STEADY AND NOT FLASHING. BACK AT THE DEALERSHIP, I TOLD THE SERVICE ADVISOR THAT MY DASHBOARD WENT "DARK" & WIPERS COMBO AGAIN AT LEAST 3X ON THE WAY BACK TO THE DEALERSHIP. THE SERVICE ADVISOR CHECKED THE JOURNEY AND CAME BACK WITH THE BAD NEWS OF MELTED DASHBOARD HARNESS / INSTRUMENT CLUSTER DAMAGED DUE TO AN "ELECTRICAL SHORT" AND COST OF ABOUT $5K REPAIR. THE DEALER DON'T KNOW WHAT CAUSED THE "ELECTRICAL SHORT". FILED AUTO INSURANCE CLAIM AND THEY ARE NOT COVERING IT (NOT COMPREHENSIVE) BECAUSE THERE'S NO FIRE (CONTAINED) AN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING AND INSTRUMENT PANEL ILLUMINATED, AND THE HORN AND HEADLIGHTS SPONTANEOUSLY SOUNDED AND ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND SUDDENLY STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,675.
IN FEBRUARY 2017, VEHICLE STARTED RANDOMLY HONKING IN THE MIDDLE OF THE NIGHT PARKED (OFF) IN THE GARAGE AND WENT OFF INTERMITTENTLY FOR SEVERAL OURS. HAD TO PULL THE FUSE TO GET THE HORN TO STOP HONKING. TOOK TO MECHANIC FIRST TIME (THE COULDN'T REPLICATE ISSUE) AND HAD CAR BATTERY REPLACED- GOT HOME 1 HOUR LATER AND IT STARTED AGAIN. TOOK INTO DODGE DEALERSHIP AND THEY COULDN'T REPLICATE THE ISSUE EITHER BUT REPLACED THE KEY FOB BATTERIES AND SEEMED TO WORK FOR A DAY. STARTED ALL OVER AGAIN. TOOK IT IN FOR THE 3RD TIME (IN A MONTH) AND HAD HORN WIRING HARNESS REPLACED. LASTED 3 WEEKS AND NOW ITS IN THE SHOP AGAIN FOR THE 4TH TIME AND STILL CANNOT DETERMINE WHAT THE ROOT CAUSE IS AS THEY CLAIM ITS NOT THROWING OUT ANY "CODES" TO SHOW WHAT'S WRONG. DEALERSHIP HAS CONTACTED CHRYSLER AND THE AREN'T SURE WHAT TO DO AT THIS POINT EITHER.. HELP!!
2015 (JUNE) THE MASTER CYLINDER AND BRAKE BOOT WERE REPLACED <40000 MILES - HAD VEHICLE CHECKED OUT IN FEB. 2017 BEFORE A LONG TRIP - WAS TOLD OK - WENT TO FLORIDA (1500 MILES FROM HOME) ESP/BAS LIGHT CAME ON - CALLED HOME DEALERSHIP - WAS TOLD OK TO DRIVE BUT TO HAVE CHECKED OUT - TOOK TO DEALERSHIP IN ST. PETERSBURG, FL - BRAKING SYSTEM REPLACED - TODAY (APRIL 1, 2017 - EAS/BAS, BRAKE AND TRACTION CONTROL LIGHTS ARE ALL BACK ON AGAIN - THIS IS THE 3RD TIME THAT THIS VEHICLE HAS HAD A BRAKE LIGHT ISSUE SINCE JUNE 2015. TIRED OF SPENDING MONEY OVER AND OVER AGAIN FOR THE SAME PROBLEM WITH NO RESOLUTION. THIS VEHICLE HAS BEEN SERVICED 14 TIMES ACCORDING TO DODGE CORPORATE OFFICE SINCE IT WAS PURCHASED IN APRIL 2010
VEHICLE HAS INTERMITTENT ISSUE WITH STARTING ONCE VEHICLE HAS BEEN TURNED OFF. THIS HAS BEEN GOING ON FOR ABOUT 8 MONTHS, I HAVE CHANGED THE STARTER, ALTERNATOR AND BATTERY. THE VEHICLE HAS HAS A ELECTRICAL GROUND PLACED FROM THE NEGATIVE TERMINAL TO THE ENGINE BLOCK AND STILL HAS ISSUES WILL STARTING.
I HAVE HAD THE ROTORS, PADS, CALIPERS, AND MASTER CYLINDER REPLACED SEVERAL TIMES IN THE PAST 7 YEARS, MORE THAN ANY OTHER VEHICLE I HAVE OWNED IN MY 45 YEAR LIFETIME. I HAVE HAD ALL OF MY CAR'S REPAIRS DONE THROUGH SEARS SO THE BRAKES ARE WARRANTIED. I HAD THE MASTER CYLINDER REPLACED IN DEC. 2016 AND NOW HAVING TO TURN AROUND AND HAVING TO REPLACE THEM AGAIN.
HORN ACTIVATES ON ITS OWN AND INTERMITTENTLY. THIS OCCURS WHILE DRIVING AND WHILE STATIONARY AND OFF. TURN SIGNAL - WHEN RIGHT SIGNAL IS ENGAGED THE INTERIOR DOME LIGHT TURNS ON. THIS OCCURS ONLY WHILE DRIVING. AIR BAG DASH WARNING LIGHT STAYS LIT ON DASH AND MAKES A "BING" SOUND THIS OCCURS ONLY WHILE DRIVING. IT TURNS ON AND OFF ONLY WHILE DRIVING. WINDOW SWITCH - DRIVER SIDE WINDOW SWITCH FUNCTIONS INTERMITTENTLY. THIS OCCURS WHILE IN MOTION AND STATIONARY.
GAS CAP INDICATOR - MESSAGE APPEARS ON DASH STATING THAT GAS CAP IS AN ISSUE. I HAVE PURCHASED TWO GAS CAPS AFTER REPLACING THE ORIGINAL GAS CAP AND STILL HAVING ISSUES. THIS OCCURS WHILE DRIVING. STALL - RELATED TO THE GAS CAP ISSUE MY VEHICLE STALLED WHILE DRIVING FINALLY SHUTTING OFF AND LOSING POWER.
CAR "FROZE"WHILE DRIVING. ALARM STARTED GOING OFF. WINDSHIELD WIPERS AND WASHER FLUID AND ALARM KEPT GOING THOUGH I PULLED OVER AND SHUT OFF CARD. SUDDENLY IT STOPPED. TURNED CAR BACK ON, CHECK ENGINE LIGHT WAS ON THEN TURNED OFF. NOW DOOR LOCKS DON'T WORK, BACK HATCH WON'T OPEN. WASHER FLUID IS LOW. KEY FOB DOES NOT WORK.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A TURN. THE VEHICLE HAD BEEN DRAINED OF THE STEERING FLUID. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →