I BOUGHT THIS VEHICLE IN 2010. I HAVE NOW HAD 5 TIMES WHERE THE VEHICLE WILL NOT START. I WILL BE RUNNING ERRANDS AND THEN GET IN THE VEHICLE TO START IT AND ALL IT DOES IS CLICK. I'VE TRIED TO JUMP IT BUT IT WILL NOT WORK. IF YOU WAIT 3-4 HOURS IT MOST LIKELY WILL START. DURING SEVERAL OF THESE TIMES, I'VE HAD MY KIDS WITH ME. THE CAR NEEDED TO BE TOWED AND BY THE TIME THE SERVICE MEN WILL START IT, IT STARTS RIGHT UP. THEY DID SWITCH OUT MY KEYS A FEW TIMES, BUT IT JUST HAPPENED AGAIN THIS WEEKEND. I WAS STRANDED IN A DIFFERENT CITY WITH NO RIDE. THE DEALERSHIP / SERVICE REPAIR MAN HAS NO IDEA WHAT THE CAUSE IS. YOU DON'T KNOW WHEN THIS IS GONG TO HAPPEN. THIS VEHICLE IS NOT RELIABLE AND IT IS UNSAFE. IF YOU LOOK ONLINE AND SEARCH THIS PROBLEM WITH THIS VEHICLE YOU WILL FIND 100'S OF COMPLAINTS. *TR
2010 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
WHILE DRIVING I WAS APPROACHING A STOP SIGN AND DEPRESSED THE BRAKE PEDAL TO STOP. I KEPT PRESSING TO STOP BUT THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP. I HAD TO ROLL THROUGH THE STOP AND MAKE A HARD RIGHT TURN. IF THERE WAS TRAFFIC I PROBABLY WOULD HAVE HAD AN ACCIDENT. THIS IS THE SECOND TIME THIS VEHICLE HAD BREAKING ISSUES AFTER THE FIRST EVENT WHICH WAS APRX 15000 ILES AGO THE DEALER SAID THE PROBLEM WAS THE MASTER CYLINDER WHICH THEY REPLACED.ACTION SHOULD BE TAKEN AGAINST CHRYSLER BEFORE SOMEONE GETS HURT OR KILLED. *TR
I KEEP HAVING TO TAKE MY CAR INTO THE SHOP TO GET IT LOOKED AT. I GO TO START IT AND IT EITHER GETS STUCK TURNING THE ENGINE AND THEN WILL START FINE OR IT WILL JUST CLICK AND NOT START AT ALL. THE PROBLEM ONLY HAPPENED A FEW TIMES BEFORE BUT NOW IT'S STARTING TO HAPPEN 1 OUT OF 5 TIMES. I HAVE HAD THE WIN MODULE REPLACED AND THE PROBLEM STILL EXIST. *TR
THE VEHICLE WOULD NOT START AFTER SITTING FOR A FEW HOURS. WE HAD DRIVEN THE VEHICLE ALL DAY. WE HAVE HAD THIS ISSUE BEFORE BUT WHEN USING THE BACKUP KEY. THOUGHT MAYBE THIS WAS THE ISSUE IT WAS NOT. I USED THE KEYS MY WIFE USES EVERY DAY. THIS IS BECOMING A BIG ISSUE NOW. WHEN IT WAS INTERMITTENT AND WOULD START IT WAS OK BUT IT IS BECOMING MORE FREQUENT. WE LIVE IN A RURAL AREA AND MY WIFE DRIVES 40 MINUTES TO WORK EVERY DAY. IF THIS ISSUE HAPPENS WHEN SHE IS AT WORK THERE WILL BE NOTHING WE CAN DO ABOUT IT. I AM PAYING ALOT OF MONEY FOR THIS VEHICLE AND NEED CHRYSLER TO FIGURE OUT WHAT THIS PROBLEM IS AND ISSUE A RECALL AS I CAN SEE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. IT IS GONNA END UP COSTING ME ALOT OF MONEY I DON'T HAVE. I WILL BE HONEST IF THEY CANT FIX THE ISSUE I WILL NOT BE ABLE TO PAY FOR TOWING AND WILL NOT BE ABLE TO MAKE THE PAYMENTS IF THIS ISSUE IS NOT RESOLVED AND I HAVE TO PAY TO HAVE IT LOOKED AT. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE WHICH IS UP IN 3000 MILES. AT 200 MILES BACK AND FORTH TO WORK AND RUNNING 2 TEENAGE KIDS AROUND THAT WILL NOT BE LONG, CHRYSLER NEEDS TO FIGURE OUT THIS ISSUE NOW BEFORE SOMEONE GETS KILLED. WHERE MY WIFE WORKS IS NOT THE BEST PART OF TOWN AND IT IS ALL EXPRESSWAY DRIVING AT HIGH SPEEDS. IF THIS ISSUE TURNS INTO THE STALLING ON THE HIGHWAY SHE COULD EASILY BE KILLED IN RUSH HOUR DRIVING. I AM NOT THE ONLY ONE WITH THIS PROBLEM. FYI HAD THE BRAKES DONE TOO. FUNNY SINCE IT IS ALL HIGHWAY DRIVING. *TR
HAD JUST PURCHASED THE CAR. WHILE DRIVING CAR A WEEK LATER, I HIT THE BRAKES TO SLOW DOWN FOR A TRAFFIC LIGHT. STEERING WHEEL STARTED SHAKING. HAD TO LET OFF THE BRAKES TO KEEP CONTROL OF CAR. REAPPLIED BRAKES AND GOT STOPPED. PULLED OVER TO CHECK WHEELS. EVERYTHING WAS GOOD. TOOK TO MECHANIC AND SAID I NEEDED ROTORS AND PAD. HAD THEM REPLACED. WITHIN 7000 MILES, SAME PROBLEM. HAS CONSTANTLY BEEN A PROBLEM. HAVING TO GET NEW PADS AND ROTOR ABOUT EVERY 7000-10000 MILES. THIS IS NOT RIGHT. SOMETHING NEEDS TO BE DONE AND HEAVEN FORBID YOU ARE CLOSE TO WARRANTY. I THINK DODGE TRAINS THEIR TECHNICIANS TO COVER UP PROBLEMS TO MAKE IT TO WARRANTY SO THEY DON'T HAVE TO PAY FOR IT. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START. THE ENGINE ALSO VIBRATED AT INITIAL START-UP AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ENGINE KEY HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT DISABLED THE FUSE IN ORDER FOR THE WIPERS TO BECOME INOPERATIVE. IN ADDITION, BOTH TURN SIGNALS AND HIGH BEAM HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,528. UPDATED 01/11/2017*CT *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATER WAS BLOWING OUT COLD AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE HEATER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I HAVE ALSO BEEN DEALING WITH THIS SAME ISSUE FOR THE PAST 6-8 MONTHS AND BASED ON OTHER COMPLAINTS I HAVE READ I AM NOT THE ONLY ONE.. THE ELECTRICAL RANDOMLY GOES OUT WHILE DRIVING. SOMETIMES IT WILL COME BACK ON ITS OWN BUT MOST OF THE TIME I HAVE TO PULL OVER TO TURN CAR OFF AND RESTART. WINDOWS, BLINKERS, AC, RADIO, WIPERS, HAZARDS, AND EXTERIOR BRAKE LIGHTS, ETC GO OUT. (I DO NOT LOSE CONTROL OF DRIVING BUT FEAR THAT IS WHAT IS NEXT, BASED ON OTHER PEOPLE'S COMPLAINTS OF SIMILAR ISSUES). THE DEALERSHIP CANT FIND THE PROBLEM, COULDN'T REPLICATE ISSUE (HAD TURNED OFF CAR DESPITE MY TELLING THEM IT WORKS AFTER RESTARTED), AND TOLD ME TO BRING IT BACK NEXT TIME HAPPENS SO THEY CAN SEE (AS IF THEY DIDN'T BELIEVE ME)..I HAVE BOUGHT BACK AGAIN. ONLY HAVE APPROXIMATELY 3,000 MILES LEFT ON THE EXTENDED WARRANTY- SEEMS THEY ARE WAITING WARRANTY OUT. THIS IS A POSSIBLE DANGEROUS SITUATION THAT CAN CLAIM LIVES, IF SOMEONE DOESN'T SEE ME BRAKING, TRYING TO TURN, WIPERS WOULDN'T WORK DURING A RAIN DOWNPOUR ONCE.. DODGE NEEDS TO ADDRESS THIS AS A WHOLE!! *TR
VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS INDICATED THAT DODGE IS AWARE OF THOUSANDS OF COMPLAINTS OF A CYLINDER HEAD FAILURE IN THE ENGINE IN THIS MODEL OF CAR. THESE FAILURES HAVE LEAD TO A NATIONWIDE SHORTAGE OF THE PARTS TO FIX THE PROBLEM, I AM CURRENTLY 379TH ON A LIST REQUESTING THE PARTS TO FIX THIS PROBLEM. DODGE SEEMS TO BE KNOWINGLY AWARE OF A MAJOR DESIGN FLAW AND IS OFFERING NO HELP TO PEOPLE LIKE MYSELF THAT ARE OUTSIDE OF WARRANTY COVERAGE. *TR
VEHICLE WOULD NOT CRANK OUT OF BLUE WAITED FEW DAYS AFTER BEING TOWED TO DEALER WAS TOLD NO PROBLEMS W CAR NO CODES THEN CAR BEGAN TO CRANK...WEEK LATER WILL NOT CRANK. THEN AS DRIVING THE CAR ALL POWER CUTS OFF NO LIGHTS NO RADIO NO HEAT NO WIPERS NOTHING HOUR LATER AT A SPEED OF 35 MILES AN HOUR CAR SHUTS DOWN ENGINE AND ALL. TOOK AGAIN TO A DEALER WHO PUT ON MOBILE WEB POD THING AND WAS TOLD CAR WAS READING NO ERROR CODES BUT OBV A MAJOR PROBLEM. DODGE NOT WILLING TO PAY AND CAR SAYS NO RECALLS YET CAR CUTS OFF WHILE IN GEARS AND SOMETIMES WONT CRANK AT ALL AND DEALER CANNOT DIAGNOSE TO FIX PROBLEM. *TR
THE PROBLEM I ENCOUNTERED WAS THAT THE STEERING WHEEL SHAKES VIOLENTLY IF BRAKES ARE PRESSED AT 60 MPH. THE MECHANICS AT CARMAX, MACHINED THE ROTORS AND REPLACED THE BRAKE PADS WHICH SEEMED TO FIX THE PROBLEM. ROUGHLY 3.5 TO 4 MONTHS LATER, I HAD THE SAME PROBLEM. THIS TIME, THE MECHANICS AT CARMAX REPLACED THE ROTORS AND THE FRONT BRAKES. THE VEHICLE WAS ONCE AGAIN PLACED INTO SERVICE LAST WEDNESDAY ON DECEMBER 18, 2013. ONCE AGAIN, THE ROTORS WERE MACHINED AND THE BRAKES REPLACED. I PURCHASED THE VEHICLE O JANUARY 17, 2013 WITH THE STARTING MILEAGE OF 34,904. I HAVE PUT ROUGHLY 10,000 MILES ON THE VEHICLE. WHEN I TOOK THE VEHICLE IN FOR THE THIRD TIME, I DECIDED TO LOOK ON THE INTERNET HOPING THAT MIGHT HELP. HOWEVER, I FOUND HUNDREDS OF PEOPLE WITH THE SAME VEHICLE THAT WERE HAVING THE SAME PROBLEM AS I WAS. I CONTACTED DODGE BUT THEY SAY THAT THIS IS A MAINTENANCE ISSUE. I BELIEVE THAT THIS IS A SAFETY ISSUE. I HAVE 4 CHILDREN AND GOD FORBID THAT THE BRAKE SYSTEM SUDDENLY DECIDED THAT IT DOESN'T WANT TO WORK! APPARENTLY, THERE IS A FLAW IN EITHER PARTS OR DESIGN THAT NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY DODGE. *TR
I WAS STRUCK ON THE LEFT FRONT BY A 1997 DODGE STRATUS OCCUPIED BY 5 TEENAGE BOYS. THE DAMAGE WAS BUMPER AND LEFT FENDER (INSURANCE ESTIMATE ABOUT $3,000. BUT THE BATTERY WAS PLACED ON TOP OF THE ENGINE BY THE MANUFACTURER. THE BATTERY WAS THE ORIGINAL BATTERY INSTALLED ON CAR. NO ENGINE REPAIR HAD BEEN DONE ON THE VEHICLE. THE BATTERY EXPLODED AND THE ENGINE WAS COVERED BY BATTERY ACID WHICH DESTROYED ALL THE WIRING IN THE ENGINE. BATTERY ACID ALSO WENT DOWN THE DRIVER'S SIDE OF THE CAR DESTROYING PAINT AND EATING INTO METAL. TWO ADJUSTERS EXAMINED THE CAR AS THE INSURANCE WAS AMAZED AT AMOUNT OF DESTRUCTION. THEY EACH STOPPED AT $11,000 DAMAGE AND TOTALED THE CAR. I WAS TOLD THAT HAD ANY GLASS BEEN BROKEN AND I GOT BATTERY ACID ON MY BODY, THE DAMAGE WOULD HAVE BEEN SEVERE. A MECHANIC AT THE SCENE SAID THE BATTERY PLACEMENT WAS VERY DANGEROUS AS WAS SAID BY INSURANCE ADJUSTERS AND REPAIR SERVICE WHERE THE CAR WAS TOWED. I CALLED THE DEALERSHIP AND DODGE ITSELF AND REPORTED THE PROBLEM. THEY BOTH SAID THEY NEVER HAD HEARD OF ANY PROBLEM. I WALKED AWAY UNHURT BUT COULD HAVE DRIVEN THE CAR FOR THE REST OF MY LIFE (I'M 73) HAD THE BATTERY BEEN PLACED IN A DIFFERENT SPOT IN THE ENGINE. I BELIEVE THIS BATTERY PLACEMENT TO BE VERY DANGEROUS AND AM CONCERNED FOR OTHERS WHO MIGHT HAVE AN ACCIDENT IN A CAR LIKE MINE. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SPORADICALLY FAILED TO START IN ADDITION TO STALLING WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,505 AND THE CURRENT MILEAGE WAS 32,000.
THE CAR WILL INTERMITTENTLY NOT START. IF YOU WAIT ABOUT 20 MINUTES, IT WILL START AGAIN ON ITS OWN. I HAVE HAD THE BATTERY CHANGED/THE STARTER CHANGED AND NUMEROUS MECHANICS LOOK AT IT ONLY TO TELL ME THERE IS NOTHING WRONG. I HAVE BEEN STRANDED AT HOME- GOING TO WORK, AT THE GROCERY STORE- WITH MILK AND ICE CREAM. THIS HAPPENS MORE FREQUENTLY NOW AND I RECENTLY HAD IT TOWED TO A MECHANIC WHERE IT STARTED ON ITS OWN. *TR
UPON PURCHASE OF THIS VEHICLE, ROTORS AND BRAKES NEEDED TO BE REPLACED. ONE YEAR LATER, BRAKES AGAIN NEEDED TO BE REPLACED AND NOW ROTORS NEED TO BE REPLACED AS CAR SHAKES WHEN YOU BRAKE. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL BEGAN TO VIBRATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR ROTORS AND BRAKES WERE REPLACED. THE FAILURE RECURRED ELEVEN MONTHS AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT RECENTLY REPAIRED FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE OF HIS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS TOWED TO AUTO BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 12/20/13*CN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WORE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE.
I DON'T EVEN KNOW WHERE TO START WITH THIS CAR. I BOUGHT THIS CAR AND HAVE HAD NOTHING BUT PROBLEMS. THE LATEST ISSUE ASIDE FROM THE CONSTANT BRAKES IT THE ELECTRICAL. SINCE I BOUGHT THE CAR SOMETIMES IT DOESN'T START, THE DASH LIGHTS COME ON AND OFF AND POWER DROPS AND COMES BACK ON IN THE CAR. THANK GOD IT HAS NOT TURNED OFF IN TRAFFIC. THERE HAS BEEN A NOISE FROM THE WHEELS FOREVER AND NOW ITS GETTING LOUDER. I WISH THAT DODGE WOULD FIX THESE ISSUES!! ALL ELECTRICAL SHOULD BE CHECK IMMEDIATELY IN THESE CARS BECAUSE AS I READ OTHERS ISSUES IT IS VERY DANGEROUS AND IT SEEMS THEY ARE WAITING FOR REPORTS OF ACCIDENTS AND DEATH BEFORE TAKING ANY ACTION. THIS IS RIDICULOUS!!! *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,495.
TRIED STARTING MY 2010 DODGE JOURNEY AFTER WORK ONE EVENING AND IT WOULDN'T START. GOT A BOOST TO MY BATTERY AND IT DIDN'T WORK, THE VEHICLE STALLED 3 TIMES IN ONE DAY. AFTER LOOKING ON LINE I SAW NUMEROUS PEOPLE HAS THE SAME ISSUE. CAME ACROSS THE SOLENOID CRANK STARTER FUSE REPLACED, AND TO MY SURPRISE THE ISSUE WAS FIXED UNTIL A WEEK. AT THE APPLE ORCHARD WITH A CAR FULL OF PEOPLE AND MY CAR WOULDN'T START! FINALLY GOT MY CAR TO AN AUTO PARTS STORE, AND THOUGHT POSSIBLY I HAD A BAD SENSOR AND GOT THAT REPLACED. MY CAR IS STILL HAVING THE SAME ISSUE, AND IT STARTS RIGHT AWAY IN THE A.M. EVERYDAY FOR A WEEK IN THE MORNINGS IT STARTS BUT STALLED AFTER I PICKED MY SON UP FROM SCHOOL AND WAS STUCK THERE FOR TWO HOURS! I DON'T KNOW WHAT TO DO, I GOOGLED THE PROBLEM AND ITS SAD HOW MANY PEOPLE ARE DEALING WITH THE SAME PROBLEM. AND I THOUGHT I WAS GETTING A GOOD RELIABLE CAR FOR MY FAMILY.. I PURCHASED THIS VEHICLE FEBRUARY 2013, SOMEONE PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE NOTICED A LOUD SQUEAKING NOISE WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FRONT AND REAR ROTORS, AND THE BRAKE PADS WERE REPLACED BUT THE FAILURE CONTINUED. ADDITIONALLY, THE CONTACT STATED THAT WATER WAS LEAKING FROM THE OVERHEAD VENT AND ONTO THE REAR SEATS. THE FRONT DRIVER'S SIDE DOOR ALSO COULD NOT BE LOCKED WITH THE KEY FOB, ONLY MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,240. *JS
ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.
ROY'S DODGE IN GRAND ISLAND, NE WOULD NOT COVER THE COST OF THE PREMATURE BRAKE AND ROTOR PROBLEM ON MY CAR. VEHICLE BEGIN HAVING METAL GRINDING NOISE FROM REAR BRAKE AREA AND THEN FRONT BRAKE AREA. VEHICLE SHAKES VIOLENTLY WHEN APPLYING BRAKES. FIX FOR THE PROBLEMS WAS NEW FRONT AND REAR BRAKES AND TURN ROTORS. I HAD TOLD THEM I WAS AWARE OF THE ISSUES THEY HAVE BEEN HAVING AND ALL OF THE COMPLAINTS, HOWEVER IT GOT ME NOWHERE. I CONTACTED DODGE AND SPOKE WITH A VERY FRIENDLY LADY WHO RECOGNIZED THIS WAS A PROBLEM WITH THIS MODEL AND YEAR. SHE CONTACTED THE DEALERSHIP AND ASKED THEM TO WORK WITH MY ON TAKING CARE OF SOME OF THE REPAIR COSTS DUE TO ONLY HAVING 33,700 MILES ON THE VEHICLE AND THIS BEING AN ISSUE. THEY REFUSED TO DO ANYTHING TO HELP WITH THE COST. I WAS FORCED TO PAY TO REPLACE THE BRAKES AND ROTORS TOTALLY OUT OF POCKET ($488)! AFTER DOING MORE RESEARCH AND SPEAKING TO OTHER JOURNEY OWNERS I GUESS I SHOULD BE PREPARED TO DO THIS ALL OVER AGAIN IN 7000-9000 MORE MILES. DODGE NEEDS TO MAKE A RECALL AND MAKE THE SITUATION RIGHT WITH THEIR CUSTOMERS WHO SPENT A LOT OF MONEY ON THEIR PRODUCT!!! *TR
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BURST INTO FLAMES WHILE DRIVING AND CONSUMER SEEKS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED NO ONE HAS BEEN ABLE TO DETERMINE, THE CAUSE OF THE FIRE.
ROTORS ON THESE VEHICLES ARE FAILING, CAUSING STEERING WHEEL TO SHAKE AND VEHICLE TO LEAVE LANE OF TRAVEL. DEALER REPLACED ROTORS AND BRAKE PADS. IN AUGUST 2013 VEHICLE STARTED DOING THE SAME THING. VEHICLE WAS BROUGHT BACK TO DEALER AND ROTORS WERE FAILING AGAIN. THE ROTORS ON THIS VEHICLE ARE DESIGNED TO SMALL FOR THE WEIGHT OF THE VEHICLE AND IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT. *TR
TRIED TO ACCELERATE OUT OF A TURN, PRESSED ACCELERATOR PEDAL, ACCELERATOR PEDAL MATERIAL BROKE AT ATTACHMENT POINT. *JS
WHILE DRIVING VEHICLE AT HIGHWAY SPEEDS RIGHT REAR WHEEL LOCKED UP DUE TO REAR CALIPER FAILING TO RELEASE . CAUSED LARGE AMOUNT OF SMOKE TO POUR FROM REAR TIRE . BRAKES WERE CHECKED NUMEROUS TIMES FOR NOISE UNDER WARRANTY . NO FAULTS WERE FOUND ACCORDING TO THE SERVICE DEPARTMENT . PREVIOUSLY VEHICLE HAS HAD TWO SETS OF FRONT ROTORS,THREE SETS OF FRONT PADS .REAR PADS REPLACED AT JUST OVER 31K MILES . NOW AT 39K REAR CALIPERS ARE SEIZED WHICH CAUSED DAMAGE TO THE REAR ROTORS AND PADS . DEALERSHIP PAID FOR THE REAR CALIPERS . CHRYSLER REFUSES TO ANSWER MY CONCERNS .JUST HAD TO SHELL OUT $416.00 FOR REAR PADS AND ROTORS. SHOULD HAVE BEEN TAKEN CARE OF WHILE UNDER WARRANTY WHEN IT WAS FIRST NOTED . CLEARLY THIS IS A SAFETY ISSUE WHICH SHOULD BE INVESTIGATED . *TT
SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAME PROBLEM WITH ANOTHER PERSONS CAR SAME DODGE JOURNEY WE ALWAYS GET OUR CAR THE NECESSARY OIL CHANGES AND MY ENGINE MAKES A VERY FUNNY NOISE EVEN OUR MECHANIC WAS WORRIED HE TOLD US THAT OUR CAR IS STILL NEW THAT MY ENGINE HAS TO BE LEAKING BECAUSE EVERYTIME WE GET OUR ROUTINE OIL CHANGES IT SEEMS LIKE THE CAR IS LOW ON OIL. ALSO WHEN I START DRIVING AWAY IT LOSES SPEED AND MAKE A VERY UGLY SOUND. THIS IS BY FAR THE WORST INVESTMENT EVER DO NOT THROW YOUR MONEY AWAY ON ANYTHING DODGE OR CHRYSLER GARBAGE EXPENSIVE GARBAGE THEN WHEN YOU CALL THEM UP THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I THINK THE GOVERNMENT SHOULD BE MORE STRICT ON THESE KIND OF THINGS THIS IS OUR MONEY HERE WE PAY TAXES ON THESE CAR MORE SHOULD BE DONE TO PROTECT THE CONSUMER. *TR
EVERYTHING FIRST STARTED ABOUT 4 MONTHS AFTER PURCHASE WITH THE SENSOR LIGHTS RANDOMLY COMING ON WHILE I WAS DRIVING. I HAVE REPLACED BRAKES AND ROTORS 4 TIMES. BUT THE PROBLEMS WITHIN THE LAST 4 MONTHS HAVE BEEN THE WORST. MY CAR WILL NOT START ALL THE TIME VERY UNRELIABLE. I HAVE HAD TO REPLACE THE STARTER TWICE THE BATTERY TWO STARTER MODULES AND THE IGNITION AND STILL DOESN'T WORK. AS SOON AS IT'S POSSIBLE I WILL GET RID OF THIS CAR AND NEVER AGAIN AS LONG AS I LIVE WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT. THEY ARE JUNK!!!! *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE CURSE CONTROL ACTIVATED, THE RPMS AND SPEED WOULD INCREASE WHILE THE CONTACT WAS DRIVING DOWNHILL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE RPM READING AND THE SPEED WAS NORMAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 30,000.
PREMATURE WEARING OF BRAKE PADS AND ROTORS. *TR
HAD RECALL DONE ONCE BEFORE ON THE BRAKES AND HAD ROTORS TURNED. THEN APPROX 25,000 MILES AFTER HAD TO DO IT AGAIN THERE WAS NO BRAKE PADS LEFT IT WAS METAL ON METAL. THERE IS BAD VIBRATION IN THE STEERING WHEN BRAKING. THE CALIPERS ARE STICKING THIS HAS HAPPENED ON THE FRONT AND BACK BRAKES THE LAST TIME I HAD IT DONE IT WAS AT NTB IT COST RIGHT AT $400.00 TO REPAIR AND THERE IS STILL A PROBLEM WITH BRAKING AND THE VIBRATION. IT WILL LAST ABOUT A MONTH ONCE EVERYTHING IS DONE THEN ITS BACK TO SAME OLD STUFF. I CANT KEEP GOING BACK FOR THE SAME PROBLEM IT IS COSTING ME TO MUCH MONEY TO GET FIXED. THE LAST RECALL NEVER FIXED THE PROBLEM. THEN DODGE WANT TO CHARGE YOU ALL THE FEES CAUSE IT IS OUT OF WARRANTY. *TR
I HAVE HAD MY TIRES REPLACE ABOUT EVERY 25,000 MILES THE ARE WEARING REALLY BAD ON THE INSIDE I HAVE HAD ALIGNMENTS DONE AND THERE IS NO ISSUE WITH THE ALIGNMENT I HAVE SPENT OVER $1000 ON TIRES NOT SURE IF IT IS CAUSED BY THE BRAKES AND ROTORS BEING BAD. I'VE HAD THEM REPLACED TWICE ALSO. *TR
PROBLEM WITH CAR NOTSTARTING. CAR WOULD NOT START ALL OF THE VEHICLE HAD POWER BUT WOULD NOT START. TOW TRUCK DRIVER CHECKED TO SEE IF HE COULD START BUT COULD NOT. WHILE STANDING OUT SIDE THE CAR IT STARTED BY ITSELF. TOOK TO DEALER AND THEY CAN NOT REPEAT PROBLEM. NOTICE ON LINE THERE ARE MANY COMPLAINTS ABOUT THIS HAPPENING. I REALLY THINK SOMEBODY SHOULD TAKECARE OF THIS. THIS COST US MONEY FOR US TO LOOK LIKE FOOLS. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-THEFT ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ALARM TIPPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TR
I HAVE OWNED THIS JOURNEY FOR LITTLE OVER 2 YRS NOW AND HAVE HAD 8 SETS OF BRAKES AND ROTORS PUT ON. TIE RODS HAVE ALWAYS BEEN KNOWN TO GO BAD ON ANY AND ALL DODGES AND THE TIRES HAVE BEEN REPLACED 3 TIMES NOW AS WELL. SUED DODGE ONCE ALREADY AFTER TRYING TO LEMON LAW THIS POS. IS IT GOING TO TAKE A FAMILY SUCH AS MINE DYING TO MAKE DODGE FIX THIS PROBLEM. WE PEOPLE CANNOT AFFORD TO SPEND 300-500 EVERY FEW MONTHS TO GET BRAKES AND ROTORS FIXED. PAY A TON OF MONEY FOR A VEHICLE AND SHOULDN'T HAVE TO FIX SOMETHING AS SIMPLE AS BRAKES AND ROTORS BECAUSE THESE SO CALLED SMART ENGINEERS COULDN'T FIGURE OUT THAT THE SAME BRAKES AND ROTORS OFF OF A DODGE AVENGER SHOULDN'T BE PUT ON A DODGE JOURNEY 7 PASSENGER VEHICLE. OUR GOVERNMENT SHOULD CLOSE THESE KINDA PLACES DOWN BEFORE WE PEOPLE DECIDE TO DO IT OURSELVES BECAUSE NEXT TIME MY BRAKE AND ROTORS NEED REPLACED I AM DRIVING IT BACK TO DODGE WHERE I GOT IT AND THEY AREN'T GONNA LIKE ME AND THE NEWS WILL BE WITH ME AS WELL. WHAT THEY SHOULD HAVE TO DO FOR OUR INCONVENIENCES IS GIVE US ALL BRAND NEW CARS COMPARABLE TO OURS NOW OR A NEW DODGE JOURNEY WITH THE NEW BRAKES AND ROTORS ON THEM BECAUSE I HAVE SEEN THEM AND THE BRAKES AND ROTORS ARE MUCH MUCH BIGGER THAN THE TEENY TINY ONES I GOT ON MY CAR. BUT THAT WOULD BE TOO EASY BECAUSE THEY WANT US TO SPEND OUR HARD EARNED MONEY BECAUSE WE HAVE NO CHOICE AND WHEN WE TRY AND TRADE IT IN THEY BONE US BECAUSE THEY KNOW ITS WORTH CRAP. *TR
VEHICLE AFTER OWNING FOR LESS THAN A YEAR WOULD NOT START WHEN TURN KEY. TOOK TO DEALERSHIP AND THEY STATED THEY COULDN'T DUPLICATE PROBLEM BUT FOUND FLASHES IN COMPUTER AND FLASHED PCM. 18 DAYS LATER SAME PROBLEM STILL GOING ON TOOK BACK TO DEALER STATED THAT THERE WAS A BAD CELL IN BATTERY SO THEY REPLACED. 3 MONTHS LATER SAME ISSUE HAD BEEN STILL GOING ON TOOK BACK STATED THAT RANGE SENSOR NEEDED TO BE REPLACED. REPLACED STATED NO PROBLEMS AT THIS TIME DEALER STATED IF PROBLEM HAPPENS AGAIN BRING BACK. VEHICLE STILL DOESN'T START HAS BEEN HAPPENING 3-4 TIMES A WEEK SINCE OCT 2012, TAKEN VEHICLE BACK TO DEALER ON 6/22/13 ON TOP OF HORRIBLE CUSTOMER SERVICE THEY STATE PROBLEM CANT BE DUPLICATED. HAVE CONTACTED CHRYSLER AS WELL HAVE INITIATED NUMEROUS CASES WITH THEM. YET STILL NO RECALL AND STATE IT IS A SENSOR AGAIN. THIS IS RIDICULOUS AND CHRYSLER NEEDS TO RESOLVE THIS PROBLEM. *TR
UPON ACCELERATION, THE PLASTIC GAS PEDAL BROKE OFF WHILE DRIVING DOWN THE ROAD.
WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR
THE REAR BRAKES STARTED SQUEAKING, I HAD THE CHRYSLER DEALER INSPECT AND WAS TOLD THERE WAS NO RECALL ON THE BRAKES. I CALLED CHRYSLER CUSTOMER SERVICE TO SUBMIT A COMPLAINT AND WAS TOLD THAT MY WARRANTY EXPIRED BY YEARS. I CALLED THEM BECAUSE I READ THAT THEY WERE EXTENDING THE WARRANTY. I HAD TO REPLACE THE BRAKE PADS AND ROTORS AT 32,000 MILES. I RESEARCHED AND FOUND THAT THE PROBLEM IS THE BRAKES AND ROTOR IS TOO THIN FOR THE WEIGHT OF THE CAR AND THAT CHRYSLER DODGE KNEW ABOUT IN THEIR 2009 JOURNEY AND DIDN'T FIX IT IN THE 2010. THE "SHORT" EXTENSION OF THE WARRANTY IS NOT SUFFICIENT, THERE NEEDS TO BE A RECALL. I BOUGHT THIS CAR BECAUSE OF THE CLAIM OF DRIVABILITY AND LOW GAS MILEAGE SO DRIVING FAST IN THIS CAR DOESN'T HAPPEN. I DRIVE CAREFUL AND DO NOT DRIVE FAST OR BRAKE HARD SO THE REAR BRAKES SHOULD NOT HAVE WORN OUT. *TR
INTERMITTENT STARTING PROBLEMS, NOTHING WHEN YOU TURN THE KEY; BATTERY AND STARTER GOOD. IF YOU LEAVE KEY IN THE START POSITION AND WALK AWAY CAR WILL END UP STARTING ON ITS OWN. HAVE GOTTEN STUCK 3 TIMES WITH THE CAR, DO NOT TURN IT OFF WHEN I GO TO THE STORE. AT FIRST IT HAPPENED ONCE AFTER OWNING IT FOR A YEAR, THEN 2 MONTHS LATER NOW ALMOST 3 TIMES A WEEK. DODGE HAS NO ANSWERS WHY SHOULD I PAY TO HAVE IT LOOKED AT WHEN THERE ARE MANY COMPLAINTS ON THE WEB ABOUT THIS EXACT ISSUE. WHAT IS BEING DONE? *TR
WE HAVE HAD SEVERAL INSTANCES WHERE OUR 2010 DODGE JOURNEY HAS FAILED TO START. YOU PUT THE KEY IN THE IGNITION AND EVERYTHING WORKS FINE EXCEPT THAT THE STARTER NEVER CRANKS OVER. I HAVE DONE A LOT OF SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THE SAME PROBLEM. A QUICK GOOGLE SEARCH RETURNS SEVERAL ACCOUNTS OF JOURNEYS NOT STARTING. MOST OF THESE COMPLAINTS REMAIN UNSOLVED. THERE SEEMS TO BE A PROBLEM EITHER WITH WIRING OR WIN MODULES. WE HAVE NOT TAKEN OUR VEHICLE TO THE DEALER YET HOWEVER TODAY WAS THE 10TH TIME THAT THIS PROBLEM HAS ARISEN IN LESS THAN THREE WEEKS, OFTEN LEAVING US STRANDED COMPLETELY FOR HOURS. *TR
LOW AIR CAME ON THEN FOUND OUT THE TIRE PRESSURE MONITORING SYSTEM SENSOR NUT WAS CRACKED ON RIGHT REAR WHEEL AND THE VALVE STEM CRACKED ON LEFT REAR WHEEL. CALLED TWO DODGE DEALERS AND I WAS TOLD I WOULD HAVE REPLACE THE ENTIRE SENSOR AT A COST OF $130 EACH, AND THEY ARE REPLACING THEM WITH A NEW SENSOR WITH A RUBBER VALVE FOR THE SAME REASON I'M HAVING. THEY TOLD ME THE ALUMINUM PARTS(STEM AND NUT) ARE CORRODING FAST CAUSING BREAKAGE OR CRACKS. MY VEHICLE IS OUT OF WARRANTY WITH JUST OVER 33K MILES BUT MORE THAN 36 MONTHS. THE CAR WAS DRIVEN AT A LOW SPEED WHEN THE LIGHT CAME ON AND I THINK IT WOULD BE VERY DANGEROUS TO DRIVE THE CAR, ESPECIALLY IF AT HIGHWAY SPEED, AND THOSE PARTS FAIL WHICH WOULD CAUSE THE SENSOR TO POSSIBLY COME OFF AND THEN CAUSE A BLOW OUT TO THE POINT THE CAR MAY LOOSE CONTROL. THIS IS A FAMILY CAR AND IT IS RISKY TO HAVE THIS PROBLEM. THIS PROBLEM SHOULD BE A RECALL. SCHRADER, THE SENSOR MANUFACTURER, DOES HAVE REPLACEMENT SENSORS WITH RUBBER VALVES AT LESS THAN $50 RETAIL. *TR
MY CAR HAD BROKEN DOWN IN OCTOBER. THE TRANSFER CASE IN THIS CAR WAS COMPLETELY SHOT, AND COULD NOT EVEN BE REPAIRED. THE DEALERSHIP WOULD NOT FIX IT UNDER WARRANTY. WHEN THE TRANSFER CASE BROKE, IT LEAKED FLUID ONTO THE EXHAUST ON MY CAR, AND WAS CATCHING FIRE. I WAS JUST ABLE TO GET MY CAR FIXED, AND PUT 400 MILES ON IT, WHEN IT HAPPENED AGAIN. THERE NEEDS TO BE A RECALL AS I HAVE SPOKEN WITH DEALERSHIPS WHO HAVE TOLD ME THAT THIS IS A RECURRING ISSUE. *TR
THE DODGE JOURNEY HAS A HISTORY OF TRANSMISSION FAULTS, LOUD AND NOISY AND ROUGH TRANSMISSION SHIFTS. WHILE SHIFTING INTO A GREAT IT WILL MAKE A LOUD THUD AND THE CAR WILL JERK. WE STARTED TO GET USED TO THIS AS IT HAS HAPPENED SINCE DAY 1. WE LET CHRYSLER KNOW ABOUT THIS AND APPARENTLY THIS IS "NORMAL." I HAVE NEVER HAD A SIMILAR ISSUE WITH ANY OTHER CAR SO TO ME IT IS NOT NORMAL. SO FAST FORWARD TO THIS PAST WEEKEND. WE WERE GOING TO TOW A FEW ITEMS AND DROP THEM OFF. SO EVERYTHING IS LOADED AND READY TO TOW, WE ARE ON A FLAT SURFACE WITH NO INCLINE AT ALL, START THE CAR UP AND PUT IT INTO DRIVE AND BAM! A LOUD NOISE WHILE WE TRIED TO PUT IT INTO GEAR. THE CAR WAS STILL RUNNING WHILE THIS HAPPENED AND WE STARTED TO ROLL BACKWARDS, WHILE IN DRIVE. I TRIED TO HIT THE GAS BUT IT JUST REVVED A FEW THOUSAND RPMS. I HIT THE BRAKES AND PUT IT INTO PARK AND THEN DRIVE AGAIN, BUT THE TRANSMISSION WAS STILL NOT ENGAGING. SOMETHING HAPPENED CAUSING THE LOUD BANG AND NO THROTTLE RESPONSE TO THE DRIVETRAIN. AFTER I PUT IT IN PARK, WALKED AROUND AND THEN GOT BACK IN STARTING THE CAR UP AGAIN; THE CAR ENGAGED GEAR THIS TIME. EVERYTHING RAN PERFECT AND THEN I TOOK IT TO THE CHRYSLER DEALERSHIP, THEY SAID THEY COULD FIND NO EVIDENCE WHAT HAPPENED OR WHAT WAS WRONG, BUT REASSURED ME AGAIN THAT THE LOUD TRANSMISSION SHIFTS ARE NORMAL. SO THIS COULD BE POTENTIALLY DANGEROUS IF THIS WAS TO HAPPEN WHILE ON THE ROAD OR AT A STOP SOMEWHERE. *TR
VEHICLE WILL STALL JUST AFTER IT HAS BEEN STARTED. IT WILL SOMETIMES ONLY DO THIS ONCE AND OTHER TIMES IT WILL TAKE MULTIPLE RE-STARTS BEFORE IT STAYS RUNNING. THIS IS A WEEKLY OCCURRENCE. OTHER TIMES IT WILL STALL WHILE DRIVING AT HIGHWAY SPEEDS. SO FAR, IT HAS ALWAYS RESTARTED. I HAVE TRIED BOTH KEY FOBS AND REPLACED BOTH BATTERY'S I HAVE FOUND MULTIPLE WEB SIGHTS (INCLUDING THIS ONE AT AN EARLIER DATE) STATING DODGE IS AWARE OF THIS PROBLEM AND AT ONE POINT HAD A RECALL SCHEDULED. RECALL # L02 BUT NOW IT SEEMS NOT IT IS NOT A VALID RECALL. *TR
AFTER HAVING THE BRAKES & ROTORS REPLACED IN JUNE OF 2012 AT 47K MILES, I STARTED HEARING A LITTLE SCREECH FROM MY BRAKES. I TOOK IT TO MY MECHANIC AND PAID FOR AN INSPECTION. HE FOUND THE BRAKE HOSE HAD FAILED BECAUSE IT WAS NOT SUITABLE FOR THIS BIG OF A VEHICLE. IN RETURN THAT CAUSED THE CALIPER TO COMPRESS AGAINST THE ROTOR CAUSING ABNORMALLY FAST WEAR & TEAR ON THE BRAKE PADS. MY BRAKES, ROTORS, CALIPERS & BRAKE HOSE NEED TO BE REPAIRED AFTER 13K MILES. I AM HAVING TO REPLACE THE WHOLE BRAKE SYSTEM EVERY YEAR. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →