Page 6 of 29 · complaints 251–300 of 1,433

2009 Dodge Journey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Apr 15, 2017AZ

FRONT END CLUNKS WHEN YOU TURN THE WHEELS WHILE DRIVING.

Service Brakes
Filed Apr 4, 2017CA

BOUGHT 2009 DODGE JOURNEY NEW. WITH ONLY 12,143 MILES (19.818 KM) I HAD TO HAVE ROTORS AND BRAKES REPLACED DUE TO THEM RUSTING OUT. THIS WAS DONE IN GERMANY BY A DODGE DEALER. A POLICY ADJUSTMENT WAS MADE. THEN WITH ONLY 27,000 MILES ON THE VEHICLE I HAD TO REPLACE THE BRAKE PADS AND THE ROTORS NEEDED TO BE TURNED. THEN WITH 43,148 MILES I HAD TO ONCE AGAIN REPLACE ALL BRAKE PADS, FRONT ROTORS AND THE REAR ROTORS WERE ABLE TO BE MACHINED. THIS IS THE WORK I HAD DONE AT SAN DIEGO DODGE DEALER. WHEN I HAD THE WORK DONE IN MAY 2016 I TOOK THE VEHICLE BACK IN AUG 2016 DUE TO A SQUEAKING NOISE COMING WHEN BRAKES APPLIED. WAS TOLD IT WAS FROM NEW BRAKES AND I SHOULD JUST PUMP THEM AND IT SHOULD GO AWAY. I TRIED TO DO THIS BUT NOISE REMAINED SO I TOOK VEHICLE BACK IN NOV 2016 AND WAS TOLD THAT THE BRAKES WERE "DIRTY" AND THEY COULD CLEAN THEM FOR $134 OR I COULD ONCE AGAIN PUMP THEM AND IT SHOULD STOP. I TRIED AGAIN THEIR RECOMMENDATION AND THEN DECIDED TO TAKE FOR SECOND OPINION SO TOOK TO PERRY'S DODGE IN NATIONAL CITY, CA ON 3 APRIL 2017 AND WAS INFORMED THAT I THE VEHICLE NEEDED ALL FOUR BRAKES AND THE REAR ROTOR NEEDED REPLACED WITH THE FRONT ROTOR NEEDING MACHINED. I WOULD THINK THAT FOR A VEHICLE HAVING ONLY 53,000 MILES AND HAVING 4 BRAKE JOBS AND NOW NEEDING ANOTHER ONE THAT SOMETHING IS WRONG. I CONTACTED DODGE CUSTOMER SERVICE REP (ROYAL) WHO BASICALLY SAID THAT ACCORDING TO THE SAN DIEGO DODGE DEALERSHIP THAT THIS IS NORMAL WEAR AND TEAR BUT THEY DID OPEN EMAIL CASE NUMB

Engine
Filed Mar 21, 2017TX

THE ENGINE STALLS WHEN DRIVING DOWN THE STREET AND / OR HIGHWAY. THERE HAVE BEEN SEVERAL COMPLAINTS ONLINE BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ALSO, INTERMITTENT NO START WHEN TRYING TO START THE CAR. NO CRANK. 2009 DODGE JOURNEY

Power Train
Filed Mar 15, 2017WA

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *LD THE CONSUMER STATED THE TRANSMISSION FAILED. THE DOORS WOULD NOT LOCK AND THE TIRES BLEW OUT, AS THERE WAS NO TREAD ON THEM. *JB

Unknown or Other
Filed Mar 2, 2017MS

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD

Electrical SystemFire
Filed Feb 28, 2017VA

I PURCHASED MY DODGE JOURNEY SXT 09-22-2016. ON FEBRUARY 3, 2017, I DROVE ABOUT 5 MILES (TO MY DAUGHTER'S SCHOOL THEN TO MY PLACE OF EMPLOYMENT). I TURNED OFF MY VEHICLE, BEGAN TO EXIT THE CAR AND NOTICED IT HAD LIGHT SMOKE COMING FROM IT. IT BOTHERED ME SEEING THERE WAS NOT REASON (I.E. WASTED FLUIDS) AND I JUST PURCHASED THE VEHICLE. I CALLED MY SOMEONE TO INQUIRE FROM THEM ABOUT THE SMOKE, AND THE NEXT THING I KNOW, PEOPLE ARE YELLING AT ME TO GET OUT OF THE CAR!!! MY SIDE OF THE CAR WAS ON FIRE (UNDER THE HOOD). THE CAR WAS STATIONARY IN A PRIVATE PARKING LOT. THE ENGINE WAS NOT RUNNING. IN FACT, IF IF MY CAR DOOR WASN'T OPEN, I WOULD NOT BE TYPING THIS NOTICE.

Air Bags
Filed Feb 24, 2017MO

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17*LJ UPDATED 10/13/2017*JS

Electrical System
Filed Feb 21, 201789,100 milesIN

THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. MY WINDSHIELD WIPERS COME ON BY THEMSELVES AND WILL NOT TURN OFF, HAD TO REMOVE FUSE. AS I WAS DRIVING HOME FROM WORK THEY CAME ON AND WOULDN'T TURN OFF. THEN THE TURN SIGNALS, HEADLIGHTS, AND DASHBOARD LIGHTS STOPPED WORKING. THIS CAR HAS A MIND OF ITS OWN AND THESE WORK WHEN THEY FEEL LIKE IT; MEANING THEY COME AND GO, WORKING ONE SECOND THEN NOT THE NEXT, THEN WORKING AGAIN....USUALLY THEY DON'T WORK AND STOP FOR A LONG PERIOD OF TIME THEN EVENTUALLY WORK AGAIN LIKE NOTHING HAPPENED. THIS TIME I'M NOT SO SURE HOW LONG IT IS GOING TO GO ON BECAUSE IT IS WORSE AND ONGOING. I AM FINDING JUST HOW DANGEROUS IT IS NOT TO BE ABLE TO USE TURN SIGNALS, ETC. I AM UNABLE TO DRIVE TO WORK NOW BECAUSE OF THE HEADLIGHTS! AND NOW THE RAIN IS COMING IN AND I AM NOT GOING TO BE ABLE TO DRIVE WITHOUT HEADLIGHTS OR WIPERS. THERE SHOULD BE A RECALL ON THIS - THERE ARE SOOO MANY COMPLAINTS! IF SOMETHING HAPPENS TO ME OR MY CHILDREN OR GRANDCHILDREN THERE WILL BE A LAWSUIT FILED AS THERE IS NO REASON FOR THIS NOT TO BE RECALLED WITH ALL THE COMPLAINTS AND DANGER IT ENTAILS. COMPLAINTS I HAVE READ ARE ABOUT AIR BAGS NOT DEPLOYING, CARS STALLING IN THE MIDDLE OF DRIVING DOWN THE ROAD, ETC. THIS IS TOTALLY ABSURD!!!!! AND AS BAD AS MY CAR IS GETTING THESE PROBLEMS WON'T BE FAR BEHIND. I DO NOT HAVE THE MONEY TO DOLE OUT FOR THIS BEING A SINGLE MOM AS IT IS A COSTLY FIX, WHICH IS EXACTLY WHY THEY REFUSE TO RECALL I AM SURE!!

Unknown or Other
Filed Feb 20, 2017NY

OWN A 2009 DODGE JOURNEY. REPLACED THE HEATER CORE 3 YEARS AGO. WARRANTY FOR 1 YEAR. NEW COIL WENT UP APPROX. 2 WEEKS AFTER WARRANTY. REFUSED TO WARRANTY IT. PAID TO HAVE ANOTHER HEATER COIL INSTALLED. SAID IT WAS WARRANTED FOR 2 YEARS. SAME PROBLEM HAPPENED LAST WEEK. WENT AND TALKED TO DEALER ABOUT WARRANTY FOR THIS ONE. THEY SAID NO, THAT IT WAS OUT OF WARRANTY BY 15 DAYS. TOLD ME TO CALL DODGE GOOD WILL DEPARTMENT. THEY TOLD ME THAT I HAD TO PAY TO HAVE IT CHECKED FIRST. THAT COST WAS ABOUT $80.00 AND NO GUARANTEE THAT IT WOULD BE COVERED EVEN THOUGH IT'S AN ON GOING PROBLEM. AN EMPLOYEE TOLD ME THAT THEY REPLACE A LOT OF THESE HEATER COILS. OBVIOUSLY THERE'S A PROBLEM. CHECKED ON THE INTERNET ABOUT THIS PROBLEM AND THERE'S A LOT OF THE SAME PROBLEMS THAT I'M HAVING, HOT AIR ON DRIVERS SIDE COLD AIR ON PASSENGERS SIDE UNTIL IT TOTALLY GOES UP. SEVERAL MECHANICS ON THE INTERNET STATED THAT IT'S A FLAW IN ITS DESIGN. 2 MAIN PROBLEMS, FIRST SEEMS SPLIT SECOND IT PLUGS WITH SEDIMENT VERY EASILY. OBVIOUSLY VERY LITTLE HEAT WHEN CAR IS RUNNING.

Air Bags
Filed Feb 13, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS GIVEN AN APPOINTMENT BY THE DEALER WHILE SHE WAS OUT OF TOWN. THE CONTACT STATED THAT SHE WAS UNABLE TO KEEP THE APPOINTMENT AND, WHEN SHE CAME BACK, THE IGNITION KEY DID NOT WORK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 7, 2017CA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jan 13, 2017150,000 milesWI

TRANSMISSION LOCKS IN LOW GEAR WITH NO WARNING HAS HAPPENED AT LEAST 5 TIMES

Air Bags
Filed Jan 12, 2017410,050 milesLA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 410,050. UPDATED 03/17/17*LJ *CN

Electrical System
Filed Jan 10, 201750,000 milesNC

2009 DODGE JOURNEY - TOTAL INTERGRATED POWER MODULE ( FUSE BOX) WENT IN DEFECT MODE. IT IS LOCATED UNDER THE CAR HOOD NEAR FRONT DRIVER SIDE FENDER. THINK OF THE TIPM LIKE A COMMAND CENTER FOR ALL THE ELECTRICAL FUNCTIONS OF YOUR CAR. WANT TO TURN ON YOUR WIPERS? THAT HAS TO GO THROUGH THE TIPM. NEED THE FUEL PUMP TO TURN ON AFTER YOU TURN THE KEY? YOU'LL HAVE TO RUN IT THROUGH TIPM FIRST. MY CAR ENGINE TURNED OFF WHILE ON MY STREET ROAD. I HAD TO MANUALLY TURN OFF ROAD. THERE WAS NO TRAFFIC AT THE TIME. WHEN I RESTARTED CAR WINDSHIELD WIPERS WENT ON WOULD NOT TURN OFF. LOW BEAM LIGHTS WOULD NOT GO OFF. NO CLUSTER LIGHTS ( FUEL GAUGE, SPEEDOMETER, BATTERY, TEMP GAUGE, SPEED GAUGE, DIGITAL READOUTS ETC) NO HEAT OR AC POWER, NO BLINKERS. NO EMERGENCY LIGHTS, NO AC POWER CONVERTER. I COULD DRIVE CAR BUT HAD NO GAUGES THAT WORKED THAT LEFT ME IN THE BLIND. THE FOLLOWING WORKED NORMAL: BRAKE LIGHTS, RADIO AND ELECTRIC WINDOWS. HAD AUTO MECHANIC SCAN IT AND FOUND TIPM WAS DEFECTED. THIS IS DANGEROUS EVERYONE BECAUSE IF THE TIPM JUST DECIDES TO GO DEFECT YOUR CAR WILL AUTOMATICALLY STOP AND YOU WILL LOSE CONTROL OF YOUR CONTROL BECAUSE THE TIPM SHUTS IT DOWN. I WAS LUCKY AND JUST COASTED OFF THE ROAD, BUT IF ONE IS ON THE ROAD AND HEAVY TRAFFIC YOU WILL CRASH AND YOU AND EVERY ONE'S LIFE, HEALTH AND WELL BEING IS LETHALLY IN DANGER ( DEATH) THIS DODGE JOURNEY DUE TO THIS DEFECT MUST BE RECALLED BEFORE SOMEONE DIES. DOES IT TAKE DEATH FOR A RECALL? IS IT GOING TO TAKE A DEATH AND GRO

Steering
Filed Jan 5, 2017WY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Electrical System
Filed Jan 1, 2017157,000 milesNY

CAR HAS BEEN RANDOMLY NOT STARTING, MOST TIMES IT WILL START IN NEUTRAL, HAVE HAD CAR IN SHOP REPEATEDLY, CAN'T FIND REASON, PROBLEM IS INTERMITTENT, IGNITION RECALL WAS DONE JUST PRIOR TO START ING ISUES BEGINNING BUT I WAS TOLD BY DEALERT IT WAS NOT A RELATED ISSUE HAD STARTER REPLACED IN JUNE, THEN HAD NEW BATTERY PUT IN, TOOK CAR INTO DEALER IN NOV FOR DRIVERS SIDE AIRBAG SQUIB THAT HAD TO BE REPLACED BY BY DEALER. SINCE THAT REPAIR CAR CAR HAS DRAINED BATTERY 4 TIMES. FIRST TIME COULD NOT GET IT JUMPED PUT TRICKLE CHARGER ON IT FOR ABOUT 2 HOURS STARTED RIGHT UP, IT DIED AGAIN CHARGED IT DROVE IT AROUND NEVER SHUTTING IT OFF ANYWHERE TOOK IT TO MECHANIC, STARTER WAS GOOD BATTERY WAS GOOD BUT LOW, SO IT WAS WARRANTED OUT WITH BRAND NEW ONE. CAR WAS FINE FOR 4 DAYS. DID NOT DRIVE IT FOR 2 DAYS, NOW IT WILL NOT START, AND WHEN I PUT BATTERY CHARGER ON IT, IT CLICKS AND CHATTERS AND TRIES TO START ON ITS OWN WITHOUT THE KEY IN THE IGNITION. IT IS NEW YEARS DAY SO NOTHING IS OPEN.

Steering
Filed Dec 20, 2016IL

I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING RETURN HOUSE BUSTING AT ENGINE STARTUP WHEN THE WEATHER IS 30 OR BELOW. THIS IS MY 5TH WINTER DEALING WITH THIS AND I HAVE REPLACED THE RESERVOIR (RECOMMENDED BY THE DEALERSHIP) AND I AM STILL HAVING ISSUES. I WOULD REATTACH THE HOSE AND THE SAME DAY IT WILL BUST AGAIN. IT HAS BUSTED WHEN WE ARE AT HOME, WORK OR OUT RUNNING ERRANDS. DURING THE NON WINTER MONTHS I ALWAYS HAVE A SLOW LEAK AND HAVE TO FILL ABOUT ONCE A MONTH. THIS LEAK IS EATING AWAY AT MY MOTOR MOUNT AND AC BELT. I HAVE CAME ACROSS A RECALL (S08) FOR THIS ISSUE BUT CHRYSLER SAID MY VIN/ENGINE TYPE IS NOT COVERED UNDER THIS. CLEARLY I AM HAVING THE SAME ISSUE AND DO NOT UNDERSTAND TO WHY I CANNOT GET MINE FIXED. I HAVE A STRONG BELIEF THAT THIS IS A MANUFACTURER ISSUE AND I DON'T HAVE AN EXTRA $500 LAYING AROUND TO FIX IT, IF ITS EVEN FIXABLE MY A LOCAL MECHANIC. I LIVE IN THE MIDWEST WHERE WE CAN GET PRETTY HARSH WINTERS AND WITH MY POWER STEERING NOT WORKING IT IS NOT SAFE. 75% OF THE TIME I HAVE MY 3 AND 4 YEAR OLD WITH ME. THE UPSETTING PART ABOUT THIS IS I AM STILL PAYING ON THIS CAR (ONLY 6 MONTHS LEFT THANK GOODNESS). I HOPE I CAN GET SOME POSITIVE FEEDBACK AND ANSWERS SOON BECAUSE THE PEOPLE FROM CHRYSLER WAS NOT VERY PROFESSIONAL OR HELPFUL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Dec 12, 2016CT

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) ; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Dec 10, 201680,729 milesMI

NO HEAT OR DEFROST ON PASSENGER SIDE OF CAR. THIS CAR HAS NOW HAD 4 HEATER CORES REPLACED SINCE NEW. THEY ONLY LAST AROUND 16000 MILES TO 18000 MILES I'M TOLD THAT THEY GET PLUGGED IN SOME MANOR. NOT SURE WHY BUT AFTER 4 TIMES THERE SEEMS TO BE A MANUFACTURING ISSUE WITH THE DODGE PARTS. AND AFTER DOING SOME RESEARCH THIS IS NOT THE ONLY DODGE AUTO THAT HAS THIS ISSUE.

Air Bags
Filed Dec 9, 2016MI

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Dec 6, 2016NY

MY 2009 DODGE SE JOURNEY HAS HAD SEVERAL PROBLEMS INCLUDING SOME UNDER OPEN RECALL,ELECTRICAL RECALL. HOWEVER MY BRAKES ARE VERY BAD,ABS LIGHT AND BRAKE LIGHT FREQUENTLY COME ON AND OFF. THE BRAKES ACT AS IF I HAVE NO BRAKES OR PRESSURE, UNTIL THEY ARE HALF WAY DOWN THEN THEY OVER ENGAGE CAUSING THE VEHICLE TO SUDDENLY STOP OR SIGNIFICANTLY SLOW AT UNSAFE PACE. I HAVE CONTACTED CHRYSLER THERE IS NO RECALL AT THIS TIME. THIS IS AN UNSAFE VEHICLE ALL AROUND AND COMPLETE RECALL SHOULD BE IN EFFECT. THIS PROBLEM HAS OCCURRED SINCE WE PURCHASED THE VEHICLE AND HAS NOT STOPPED.

Electrical System
Filed Dec 5, 2016144,000 milesFL

"TAKATA RECALL" MY DODGE JOURNEY WAS STATIONARY, I TUNED THE KEY AND MY WINDSHIELD WIPERS CAME ON, THEY WERE IN THE "OFF" POSITION BUT YET THEY ARE GOING BACK AND FOURTH. NONE OF MY LIGHTS EXCEPT THE FRONT AND BACK ARE WORKING, MY DASH IS DIMMED, AND IT SOUNDS LIKE MY CARS IS READY TO STALL. UPON LOOKING ONLINE, I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE, BUT I'M NOT SURE IF IT IS A RECALL...THIS IS A VERY BIG PROBLEM THAT NEEDS TO BE CORRECTED BY CHRYSLER/DODGE! 2009 144,000 MILES

Engine
Filed Nov 27, 201662,580 milesNC

WHEN DRIVING, ENGINE LIGHT CONSISTENTLY CAME ON. HAD VEHICLE REPEATEDLY CHECKED. IT WAS DETERMINED MANIFOLDS WERE STICKING. HAD MANIFOLD MODULE REPLACED. THIS SOLVED THE PROBLEM FOR APPROXIMATELY 3 MONTHS. MANIFOLDS WERE AGAIN CHECKED TO ENSURE THEY WERE OPERATING PROPERLY. THEY WERE AND STILL ARE. HOWEVER, ENGINE LIGHT REMAINS ON INDICATING OTHERWISE. MECHANIC SAID IT IS A COMMON "FLUKE" IN THE CHRYSLER VEHICLES. *TR

Engine
Filed Nov 26, 2016121,500 milesIL

MY DODGE JOURNEY SXT 2009 HAS 121500 MILES ON IT AND THE STARTER HAS FAILED.

Air Bags
Filed Nov 21, 2016MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System › Software
Filed Nov 16, 2016100,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR CONDITIONER EMITTED HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SOFTWARE ISSUE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER DID NOT RELEASE THE SOFTWARE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Air Bags
Filed Nov 14, 2016NC

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Nov 2, 2016160,000 milesMD

SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALREADY REPLACED ONCE DUE TO RECALL. DRIVER SIDE WINDOW UP AND DOWN BUTTONS BROKE OFF. FRONT DASH RATTLES BAD WHEN TAKING OFF/ GOING OVER BUMPS. REAR LEFT SIDE DOOR HINGE GOT LOOSE RESULTING IN SPRING POPPING OFF, NOW DOOR WON'T STAY OPEN AND CLOSES BY ITSELF, THAT'S THE DOOR THAT'S LEAST USED.

Air Bags
Filed Nov 1, 2016CA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 28, 2016IN

I HAVE HAD A 2009 DODGE JOURNEY FOR ONLY SIX MONTHS , IT HAS A VTECT TRANSMISSION IN IT AND JUST COMPLETELY WENT OUT WITH NOW WARNING SIGNS OR NOTHING . ITS HARD FOR ME TO BELIEVE THAT THERE IS NOT A RECALL ON THESE KIND OF TRANSMISSIONS FROM WHAT I HAVE BEEN READING ...NOW I'M OUT ABOUT $10,000 DOLLARS..

Electrical System › Ignition
Filed Oct 26, 2016163,220 milesTX

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IT TOOK THE CONTACT FIVE ATTEMPTS TO START THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND REMOVE AND RE-INSERT THE KEY IN THE IGNITION IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE, OCCUPANT RESTRAINT CONTROL MODULE, AND IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,220.

Electrical System
Filed Oct 25, 2016182,000 milesVA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WIRING HARNESS FAILED, THE WIRES PREMATURELY SHORTED, AND THE ELECTRICAL FUNCTION PANEL FAILED TO OPERATE. THE DEALER DIAGNOSED THAT THERE WERE LOOSE AND FRACTURED WIRES, AND THE FRONT DRIVER'S SIDE WIRES AND HARNESS NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

Air Bags
Filed Oct 25, 201653,000 milesOK

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power TrainFire
Filed Oct 24, 201683,000 milesOH

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, A LOUD ABNORMAL NOISE WAS HEARD AND SMOKE EMITTED FROM THE REAR OF THE VEHICLE. IN ADDITION, THE CONTACT INDEPENDENTLY NOTICED THAT THE TRANSAXLE WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE AND TWO GEARS IN THE TRANSFER CASE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 12/21/16*LJ UPDATED 7/9/18*JB

Air Bags
Filed Oct 24, 2016100,000 milesNJ

TAKATA RECALL

Engine
Filed Oct 17, 2016159,000 milesMI

VEHICLE INTERMITTENTLY WON'T START AT ANY GIVEN TIME WHEN TURNING THE IGNITION ON IT WILL JUST CLICK. IT MAY START UP AFTER 10 MIN 2HRS MAYBE NOT UNTIL THE NEXT DAY. MY WIFE AND I HAVE BEEN GOING THROUGH THIS SINCE WE BROUGHT THIS 2009 DODGE JOURNEY NEW. WE TOOK IT BACK TO THE DEALER TROY MOTOR MALL THEY COULD NOT PINPOINT THE PROBLEM AND THEY CHARGED US. SAME PROBLEM LATER NOTHING CHANGED. DID NOT START RECENTLY FIRST WEEK IN OCTOBER AAA TOW TRUCK CAME AND THE DRIVER HEARD THE CLICKING SOUND AND INDICATED THAT IT WAS THE STARTER. I TOOK THE CAR IN FOR REPAIR THAT NEXT WEEK AND HAD THE STARTER REPLACED AND IN A FEW DAYS IT WAS NOT STARTING AGAIN. I WENT TO THE DODGE DEALER TODAY AND I EXPLAINED TO THEM WHAT I HAD BEEN GOING THROUGH ALL OF THIS TIME AND HE STILL INDICATED THAT IT WOULD BE A $100.00 TO DIAGNOSE THE PROBLEM. I LOOKED UP THIS ISSUE ON CARCOMPLAINTS.COM AND A PERSON WITH THE SAME ISSUE INDICATED THAT THEIR MECHANIC FOUND IT TO BE A FAULTY RANGE SENSOR ATTACHED TO THE TRANSMISSION COMPLAINT #143 UNDER 2009 DODGE JOURNEY WON'T TURN OVER, ENGINE WON'T START. THERE WERE QUITE A FEW OTHER COMPLAINTS CONCERNING THIS SAME ISSUE THAT'S WHY IT'S HARD FOR ME TO UNDERSTAND WHY THERE IS NO RECALL CONCERNING THIS MATTER. WHEN EVER I GET IT FIXED I'D LIKE TO BE REIMBURSED BY CHRYSLER DODGE.

Service Brakes
Filed Oct 14, 2016131,000 milesMI

THIS IS 3RD TIME MY JOURNEY'S BRAKES NEED REPLACING. THIS TIME MY COST 1683.00---IM ON SSDI---LOW INCOME---REALLY PUNCHED ME,. HORRIBLE PREDICAMENT TO BE IN--PLEASE CONTACT ME IF ANY COSTS ARE REIMBURSED BY CHRYSLER-DODGE. HELP!!

Electrical System
Filed Sep 29, 201640,000 milesIL

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

Electrical System
Filed Sep 20, 2016148,883 milesNY

AFTER THE RECALL WORK WAS COMPLETED AND WE RECEIVED NEW KEY FOBS THE CAR WILL RANDOMLY NOT START. WE HAVE TAKEN IT TO OUR MECHANIC REPEATEDLY AND HE HAS NOT BEEN ABLE TO FIND THE ISSUE. HE HAS JUMPSTARTED IT THINKING BATTERY WAS DOWN, APPLIED DIELECTRIC GREASE TO CONNECTIONS, CHECKED IT WITH THE COMPUTER AND COULD FIND NOTHING WRONG. PROBLEM KEEPS RECURRING WITH THE TIME AND NUMBER OF ATTEMPTS INCREASING UNTIL, WE HAVE TO KEEP CAR RUNNING ON SHORT ERRANDS AND PLAN FOR ALTERNATE TRANSPORTATION WHEN WE HAVE TO GO SOMEWHERE DISTANT, IN CASE IT DOES NOT START FOR SEVERAL HOURS. IN ADDITION THE DOOR LOCKS, RANDOMLY FAIL TO LOCK OR UNLOCK WHEN USING KEY FOB, AND ALSO LOCK AND UNLOCK AUTOMATICALLY WHEN DRIVING; WARNING LIGHTS RANDOMLY COME ON AND GO OFF, FOR THINGS LIKE LOW TIRE AND CHECK ENGINE LIGHT BUT WHEN CHECKED OR PUT ON DIAGNOSTIC COMPUTER THERE IS NOTHING WRONG. WARNING LIGHTS COME ON WHEN DRIVING AND STAY ON EVEN AFTER CAR IS PUT ON COMPUTER THEN SHUT OFF ON THEIR OWN SOMETIMES AFTER A FEW HOURS OR DAYS. ALL THESE STARTED AFTER RECALL AND AFTER REACHING 100K MILES, JUST GOT CAR BACK FROM MECHANIC AFTER REPLACING BATTERY LAST WEEK. HE IS NOT SURE WHAT ISSUES IS BUT IS GOING TO REPLACE A CONNECTION WIRE TO SEE IF IT HELPS, BECAUSE COMPUTER SAYS ITS GOOD. I SEE SIMILAR COMPLAINTS SAYING CAR WILL START IN NEUTRAL SOMETIMES AND I WAS TOLD TO TRY IT. IF IT STARTS HE SAID IT MAY BE A SAFETY MODULE, BUT CANNOT GUARANTEE IT IS OR WILL WORK. THIS HAS BEEN HAPPENING FOR NEARLY 2 YEAR

Engine
Filed Sep 19, 201668,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE GEAR HAD TO BE IN NEUTRAL IN ORDER FOR THE VEHICLE TO START. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Air Bags
Filed Sep 16, 201685,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) WAS RECEIVED IN MARCH. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED (ORC MODULE) TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 15, 2016SD

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Sep 13, 201685,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ESP WARNING INDICATOR REMAINED ILLUMINATED. THE STEERING WHEEL MADE A LOUD NOISE AS IF SOMETHING WAS LOOSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Sep 12, 201618,000 milesAA

DIE AIRBAGWARNLEUCHTE IST SCHON SEIT 6-7 MONATE AN.ICH WAR BEI WERKSTATTPARTNER SCHON 3 MAL.3 MAL WURDE VERSUCHT ZU REPARIEREN OHNE ERFOLG.ICH FAHRE DIESES FAHRZEUG JEDEN TAG,UND HABE KEINE ANDERE WAHL.BITTE SCHIECKEN SIE ENDLICH ERSATZTEILE FR MEIN FAHRZEUG BEFOR WAS BSESE PASIERT AN MEIN WERKSTSTATT.AUTOHAUS NEUREITHER ADRESSE: WATTSTRAE 6, 76185 KARLSRUHE.FR FAHRZEUGNIMMER KA GG 755

Air Bags
Filed Sep 12, 2016TN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Sep 7, 2016OK

I HAVE BEEN TO TWO DIFFERENT DEALERSHIPS TO HAVE THIS RECALL REPAIRED AND I AM STILL HAVING THE SAME PROBLEM. MY CAR TAKES SEVERAL TRIES TO START. THE LAST DEALERSHIP GAVE ME NEW KEYS AND SAID THE PROBLEM WAS FIXED BUT IT IS NOT FIXED. THE DEALERSHIP ONLY WANTS TO SELL US A NEW CAR. THIS HAS BEEN GOING ON FOR A YEAR. WE REALLY LIKE DODGE BUT THIS IS UNACCEPTABLE AND VERY DISAPPOINTING. WE WON'T BE GETTING ANOTHER DODGE. WHAT ARE WE SUPPOSED TO DO TO GET OUR VEHICLE FIXED? SENDING US TO DIFFERENT DEALERSHIPS HAS NOT WORKED AND IF WE TAKE OUR CAR TO AN INDEPENDENT MECHANIC HOW CAN WE BE SURE TO BE REIMBURSED BECAUSE WE HAVE A TRUST ISSUE WITH YOUR COMPANY.

Air Bags
Filed Aug 30, 2016IL

THE ORC MODULE ON MY VEHICLE MAY MALFUNCTION DUE TO CORROSION OF THE POWER SUPPLY INTEGRATED CIRCUIT WHICH COULD RESULT IN AN ILLUMINATED AIRBAG WARNING LAMP WITH THE POSSIBILITY OF NO AIRBAG DEPLOYMENT IN A CRASH NECESSITATING AIRBAG DEPLOYMENT OR AN INADVERTENT AIRBAG DEPLOYMENT WITHOUT AN ILLUMINATED AIRBAG WARNING LAMP. AS OF JANUARY 2016, PARTS WERE NOT GOING TO BE AVAILABLE UNTIL AN ESTIMATED TIMEFRAME OF THE SECOND QUARTER OF 2017.

Electrical System
Filed Aug 30, 201682,000 milesAZ

MULTIPLE BUTTONS ON THE DRIVERS SIDE DOOR PANEL SUDDENLY STOPPED WORKING (FRONT WINDOWS, SIDE MIRROR POSITIONING, AND LOCK/UNLOCK BUTTON) WITHOUT ANY TRAUMA/MANIPULATION EXCEPT FOR BACK WINDOWS BUTTONS WHICH STILL WORK. UPON FURTHER INVESTIGATION, NUMEROUS CONSUMERS HAD SIMILAR COMPLAINTS WHICH WERE FOUND TO BE DUE TO FAULTY FRONT DOOR WIRING HARNESSES THAT WERE REPLACED UNDER CHRYSLER SAFETY RECALL "K07". HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE MANUFACTURING DATES SPECIFIED BY THE RECALL DESPITE IDENTICAL SYMPTOMS. I BELIEVE THAT THE INABILITY TO ADJUST MY SIDE MIRRORS AND LOCK/UNLOCK THE VEHICLE QUALIFIES MY SITUATION AS A SAFETY HAZARD AND THEREFORE MY VEHICLE SHOULD BE COVERED UNDER THE K07 RECALL ISSUED BY CHRYSLER.

Electronic Stability Control (esc)Crash
Filed Aug 26, 2016TX

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH AND MAKING A RIGHT TURN ON A CURVE, THE VEHICLE STARTED TO WIGGLE. THE CONTACT DEPRESSED THE BRAKE PEDAL, SKID INTO TRAFFIC, AND CRASHED INTO A DITCH; HOWEVER, THE VEHICLE CONTINUED SKIDDING INTO THE BUSHES. AS A RESULT, ALL FOUR WINDOWS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACTED RESIDENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Aug 26, 2016AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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