SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.
2009 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
UPON START UP IN EXTREME COLD, VEHICLE MADE LOUD NOISES WHEN THE STEERING WHEEL WAS TURNED. WHILE DRIVING, THE STEERING BECAME INCREASINGLY MORE DIFFICULT WHEN TURNING THE STEERING WHEEL (SPECIFICALLY WHEN EXITING THE HIGHWAY). WHEN I ARRIVED HOME, I OPENED THE HOOD AND CHECKED THE ENGINE COMPARTMENT AND NOTICED FLUID ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT, NEAR THE BOTTOM OF THE ENGINE. IT WAS RED IN COLOR AND DETERMINED TO BE POWER STEERING FLUID. UPON RESEARCH, I DISCOVERED THAT THIS MAKE/MODEL AND YEAR HAS A RECALL (NHTSA CAMPAIGN #16V273000) BUT MY VIN IN PARTICULAR DOES NOT APPEAR TO BE A PART OF IT.
THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOME TO INSPECT THE VEHICLE AND DETERMINED THAT THE POWER STEERING HOSE HAD RUPTURED AND THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) DUE TO THE DATE THE VEHICLE WAS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).
WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.
THE HEATER CORE IN MY 2009 DODGE JOURNEY HAS BEEN AN ISSUE FOR THE LAST 4 YEARS. IT HAS BEEN BEEN REPLACED IN 2014, FLUSHED IN 2015, FLUSHED IN 2016 AND NOW NEEDS REPLACE AGAIN. THIS IS 1300.00 TO REPLACE THE CORE. THIS IS DEFINITELY A DESIGN FLAW AND SHOULD BE REPLACED BY DODGE AT NO COST TO ME. THIS IS AN ONGOING ISSUE WITH THIS YEAR. I CAN NOT AFFORD TO PUT OUT THAT KIND OF MONEY EVERY YEAR. THIS NEEDS LOOKED INTO. THE PASSENGER SIDE HAD SOME HEAT BUT NOW HAS NONE. I ALWAYS SEEMS TO BREAKDOWN WHEN IT IS COMING INTO THE COLD SEASON. IT IS NOT FAIR THAT THE CONSUMER SHOULD HAVE TO CONTINUE TO PAY FOR DODGE'S DESIGN FLAW. ALSO, THE BRAKES AND ROTORS ARE ANOTHER ONGOING ISSUE, THEY HAVE BEEN REPLACED NUMEROUS TIMES AT MY COST. THIS IS ANOTHER ONGOING ISSUE WITH THIS PARTICULAR CAR. ALL OF THE WORK THAT HAS BEEN COMPLETED ON MY CAR ARE ON MY CARFAX.
NO FUSE WARNING LIGHT, WON'T START & INTERIOR LIGHTS DON'Y WORK.
HAVE LOST MOST CONTROLS FROM DRIVERS DOOR SWITCH, ONLY THING THAT WORKS IS REAR WINDOWS. ALL OTHER 3 DOORS WORK FINE INDEPENDENTLY. VEHICLE HAD THE K07 RECALL DONE IN FEB 2011. SINCE THEN, THERE WAS INTERMITTENT AUTO/UP-DOWN ON BOTH FRONT DOORS. NOW I HAVE LOST FUNCTION AS MENTIONED BEFORE. THE VEHICLE HAS BEEN AT LOCAL DODGE/CHRYSLER DEALERSHIP SINCE 14 NOVEMBER FOR DIAGNOSIS AND REPAIR. THEY CANT FIGURE OUR PROBLEM. CHRYSLER CORPORATION WAS CONTACTED BY ME FOR ASSISTANCE ON 19 NOV. AS OF THIS MESSAGE, STILL NO FINAL DIAGNOSIS AND REPAIR. ALL THEY DO IS KEEP CHANGING PARTS AS DIRECTED BY CHRYSLER. WE ARE EXTREMELY FRUSTRATED WITH THIS SITUATION AND MY GUT FEELINGS TELL ME THERE IS A FAILURE WITH THE K07 RECALL AND/OR KEY FOB RECALL NUMBER R03. ALL THESE COMPONENTS ARE RELATED ELECTRONICALLY. SINCERELY THINK ITS TIME FOR THE NHTSA TO RELOOK THESE 2 RECALLS WITH CHRYSLER CORPORATION. *TR
DRIVERS SIDE DOOR WINDOW SWITCH FOR FRONT WINDOWS, DOOR LOCKS AND MIRROR CONTROLS DOES NOT WORK, ONLY BACK WINDOWS ROLL UP AND DOWN, GOOGLED THIS ISSUE AND SEEMS THAT THIS IS A COMMON PROBLEM WITH THE JOURNEYS
CAR CUTS OFF WHILE IN MOTION. THIS IS AN ISSUE THAT MANY OWNERS HAVE HAD. DEALERSHIPS SAY IT WAS "RELEASED TOO EARLY AND IT HAS A LOT OF BUGS IN THE SYSTEM" I HAVE HAD MY KIDS IN THE CAR EVERY TIME THIS HAS HAPPENED!!! WAS ALMOST IN A WRECK THIS TIME AT MY DAUGHTER'S SCHOOL. ALSO, CAR WILL NOT START SOMETIMES UNLESS I PUT IT IN GEAR AND "TRICK" IT. I HAVE REPLACED THE STARTER NUMEROUS TIMES THINKING THAT WAS IT....HAS CUT OFF WHEN ON THE HIGHWAY, RESIDENTIAL STREET, PARKING LOTS, IN MOTION AND STATIONARY...HAPPENS OFTEN.
TAKATA RECALL. WHEN DRIVING DOWN THE WHEN GOING TO SLOW DOWN THE DODGE JOURNEY WILL STALL OUT. EVERYTHING WILL JUST SHUT OFF AND SOMETIMES WILL HAVE A HARD TIME STARTING BACK UP.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE ESC, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHIMMY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH CLEARED THE WARNING INDICATORS MOMENTARILY; HOWEVER, THE FAILURE RECURRED. ATLANTIC DODGE CHRYSLER JEEP RAM (2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) INFORMED THE CONTACT THAT THE LATERAL ACCELERATION DYNAMIC SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,736.
FRONT PASSENGER "NO SEAT BELT" LIGHT DOES NOT COME ON WHEN SEAT OCCUPIED. LIGHT WILL COME ON WHEN SEAT IS UNOCCUPIED. PASSENGER SIDE FRONT DOOR AND NOW REAR DOOR NO LONGER OPERATES ELECTRICALLY. REAR PASSENGER WILL WILL NOT OPEN MANUALLY INTERIOR OR EXTERIOR.
EVERY FOUR ROTATIONS OF THE IGNITION RESULTS IN MY VEHICLE BEING UNABLE TO START. I GET 3 CLICKS WITH NO START. THE VEHICLE IS STATIONARY AT THE TIME OF AFFECT. I HAVE BEEN RENDERED STRANDED AT DOCTOR'S OFFICES DUE TO THIS ISSUE. DODGE REFUSES TO LOOK AT IT OR ACKNOWLEDGE THERE ARE ISSUES. EVERY TIME I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP, THEY WANT $125 JUST TO DIAGNOSE THE ISSUE.
BATTERY HAS DIED MULTIPLE TIMES WITHIN MONTHS OF REPLACING.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. DURING AN OIL CHANGE AT GLENBROOK HYUNDAI (4801 COLDWATER, RD, FT. WAYNE, IN, 260-484-9531) THE TECHNICIAN NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS: NHTSA CAMPAIGN NUMBERS: 16V047000 (AIR BAGS) AND 14V37300 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT WAS REFERRED BACK TO THE DEALER WHERE THE RECALLS WERE REPAIRED; HOWEVER, THE AIR BAG INDICATOR REMAINED ILLUMINATED AFTER THE REPAIRS. THE TECHNICIAN RECOMMENDED DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE AIR BAG ISSUE. THE CONTACT DID NOT WANT TO BE RESPONSIBLE FOR THE DIAGNOSTIC TEST FEE; THEREFORE, THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
DODGE HAS NEVER SOLVED THE NO START PROBLEM THE DODGE JOURNEY HAS HAD. WE AND ALL THE OTHER OWNERS ARE UPSET THAT WE ARE SPENDING OUR MONEY ON TRYING TO FIX IT AND DODGE ISN'T. DODGE SAID THAT THEY WILL ONLY DO SOMETHING IF A RECALL IS ISSUED BY YOU PLEASE HELP US . NOT EVERYONE CAN AFFORD A NEW CAR WITH TODAY'S PRICES. IF YOU LOOK UP THE INTERNET AT ALL THE COMPLAINTS FROM OWNERS WITH SAME ISSUES THANK YOU
SOMETIMES DOORS CAN NOT BE UNLOCKED WITH THE REMOTE NEITHER WITH THE LOCK-UNLOCK BUTTON. THE PROBLEM IS MORE OFTEN WITH THE PASSENGERS AND REAR (5TH) DOOR. THE DRIVER'S DOOR DOES NOT FAIL. PASSENGERS CAN NOT OPEN THE DOORS TO ENTER OR LEAVE THE VEHICLE. THIS COULD BE DANGEROUS IN CASE OF AN EMERGENCY.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT A FAILURE OCCURRED BETWEEN THE KEY FOB AND THE IGNITION SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 172,441.
THE CAR POWER WILL FLUCTUATE WITH THE RPM GOING UP AND DOWN WHEN TRYING TO ACCELERATE. NEW TRHOTTLE BODY WITH TPS SENSOR, INTAKE AIR SENSOR AND GAS PEDAL SENSORS WERE REPLACED AND STILL HAVING THE SAME ISSUE. THE ENGINE PROBLEM LIGHT IS ON ALSO THE ELECTRIC THROTTLE CONTROL SYSTEM LIGHT IS ON. THE VEHICLE HAS ONLY 83000 MILES. ACTIVE CODES ARE P0642, P2138, P0335 & P0113. THE CAR IS DANGEROUS TO DRIVE DUE TO SPEED FLUCTUATION.
FOR THE LAST 3 WEEKS WHEN IT GETS HOT OUTSIDE, USUAL OVER 90 DEGREES MY CAR WILL NOT START AFTER BEING PARKED FOR 10 MINUTES OR A FEW HOURS. IT WILL CLICK BUT WILL NOT TURN OVER. I TOOK IT TO A MECHANIC AND THE MECHANIC DETERMINED THAT THE BATTERY MAY BE GOING BAD THOUGH IT HELD A CHARGE. I HAD THE BATTERY REPLACED THAT SAME DAY WHICH WAS 5 DAYS AGO FOR $225.00. TODAY THE CAR DID THE SAME THING, IT WOULD CLICK BUT NOT TURN OVER. THE VEHICLE HAD BEEN PARKED FOR 15 MINUTES WHILE I WENT INTO THE HOSPITAL. A BYSTANDER SAID SHE THINKS IT WAS THE BATTERY BASED ON THE SOUND WHICH I KNOW IT COULD NOT BE AS THE BATTERY WAS JUST REPLACED. I TRIED SEVERAL TIMES TO START THE CAR AND IT WOULD NOT TURN OVER. THE TEMPERATURE OUTSIDE IS 94 DEGREES. I LOOKED ONLINE AND SAW THERE WERE SEVERAL COMPLAINTS IN DIFFERENT FORUMS FROM CONSUMERS WITH THE EXACT SAME MAKE AND MODEL. ONE COMMENTER STATED THAT IF YOU PRESS THE BRAKE THEN PUT THE CAR IN NEUTRAL THE CAR SHOULD START AND IT WOULD INDICATE THAT THE NEUTRAL SAFETY SWITCH WAS THE ISSUE. I FOLLOWED THE SUGGESTION AND THE CAR STARTED. AS I HAVE LOOKED THROUGH SEVERAL DIFFERENT ONLINE FORUMS I SEE THIS IS A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL HOWEVER I DO NOT SEE A RECALL ISSUED.
THE HATCH DOOR WILL NOT UNLOCK WITH THE KEY FOB OR FROM THE DOOR UNLOCK BUTTON ON THE DRIVER'S DOOR. IT WAS SITTING IN A PARKING LOT WHEN I TRIED TO UNLOCK. I ALSO TRIED SEVERAL HOURS LATER AFTER IT HAD BEEN SITTING FOR AT LEAST 4 HOURS, AND NOTHING WILL UNLOCK THE DOOR.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD SEVERAL DEFECTS AND FAILED TO START ON SEVERAL OCCASIONS. AS A RESULT, THE CONTACT HAD TO LEAVE THE VEHICLE UNATTENDED FOR A DAY AND THEN GO BACK AND RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. ON SEVERAL OCCASIONS, THE AIR BAG, CHECK ENGINE, TRACTION CONTROL, ESP, AND SECURITY INDICATORS ILLUMINATED OFF AND ON. ALSO, ON SEVERAL OCCASIONS, THE GEAR SHIFTER FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO MONKEN DODGE CHRYSLER JEEP RAM NISSAN (LOCATED AT 1739 W MCCORD ST, CENTRAILIA, IL 62801 (618) 545-5100) WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KING CITY CHRYSLER CENTER (LOCATED AT BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT ANOTHER MECHANIC SUGGESTED TO HAVE THE PCM REBUILT TO SAVE MONEY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE PCM INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE AND IT WAS DIAGNOSED THAT THE PCM CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
APPROXIMATELY ONE MONTH AFTER PURCHASE, THE VEHICLE WOULD NOT CRANK ONE MORNING. I HAD TO CALL SOMEONE TO JUMP THE VEHICLE OFF. VEHICLE CRANKED AND RAN WITHOUT INCIDENT FOR APPROXIMATELY TWO DAYS. THIRD MORNING, IT HAD TO BE JUMPED AGAIN. HAD THE BATTERY AND ALTERNATOR CHECKED. MECHANIC SAID THE BATTERY WAS NOT A HEAVY ENOUGH BATTERY. SO, I BOUGHT A NEW BATTERY. APPROXIMATELY 3 WEEKS LATER, SAME SCENARIO. HAVE CONTACTED THE DEALERSHIP THAT SOLD ME THE CAR, DODGE, AND EVEN CHECKED ONLINE. DEALER AND DODGE CLAIM THAT NO COMPLAINTS OF THIS NATURE HAVE BEEN MADE. HOWEVER, MY ONLINE SEARCH TURNED UP SEVERAL OWNERS THAT HAVE/ARE EXPERIENCING THE SAME PROBLEM. THERE IS A PROBLEM IN THE ELECTRICAL SYSTEM SOMEWHERE OR THE BATTERY WOULDN'T BE DRAINING OVERNIGHT, EVEN AFTER THE VEHICLE IS USED LONG ENOUGH FOR THE BATTERY TO STAY CHARGED BY THE VEHICLE'S CHARGING SYSTEM. SOMETIMES THE BATTERY DRAINS AFTER SITTING ONLY A COUPLE OF HOURS.
CAR HAS HAD TO HAVE BRAKES MULTIPLE TIMES FOR EXCESS WEAR AND PROBLEMS WITH CALIPER, ENGINE RUNS ROUGH AND HESITATES TO ACCELERATE AT SPEEDS OVER 45 MILES PER HR, CHECKENGINE COMES ON AND FLASHES AND THE GOES SOLID, CODES SHOW UP AS PO202 WITH DEFINITION OF CYLINDER 2 INJECTOR ELECTRICAL CIRCUIT UNIT HAD A FAULT LODGED OR WAS DISCONNECTED FOR PREDETERMINED TIME. THIS CAR IS COSTING ME AN ARM AND LEG
MY 2009 DODGE JOURNEY WILL NOT SHUT OFF WHEN YOU TAKE THE KEY OUT. THE WINDOWS WILL NOT GO UP AND DOWN. I BROUGHT INTO A DODGE DEALERSHIP AND HAD THE RECALL ON THE IGNITION SWITCH AND THE WIRING HARNESS IN THE DRIVER DOOR REPLACED. MY CAR STILL WILL NOT SHUT OFF AND WINDOWS STILL DON'T WORK BUT NOW WON'T GO INTO GEAR AFTER DEALER REPAIRED. I TOOK IT TO A SECOND DEALER AND NOW AFTER 3 WEEK THEY ARE SAYING I NEED A TIPM FOR $1700. BUT THEY DON'T KNOW IF THAT WILL FIX THE PROBLEM? PLUS NOW THE CAR WILL NOT START. MY CAR IS IN WORSE SHAPE THEN WHEN I BROUGHT IT INTO THE DEALERSHIP TO REPAIR? I CALLED THE CORPORATE OFFICE AND THEY ARE NOT WILLING TO DO ANYTHING.
I HAVE THE STARTING ISSUE LIKE OTHERS. THE ENGINE DOES NOT START. SOMETIMES IT STARTS BY ITSELF AFTER A WHILE, SOMETIMES I HAVE TO PUT THE GEAR IN N/D AND BACK TO P AND TRY. IN ADDITION, SOMETIMES THE WINDOWS GO UP AND DOWN BY THEMSELVES! I HAVE SEEN MANY PEOPLE HAVE THE SAME ISSUE WITH THIS MODEL. PLEASE INVESTIGATE IT AND MAKE IT AS A RECALL!
DODGE JOURNEY 2009 - HAS TROUBLE STARTING. ORIGINALLY STARTED OCCASIONALLY, NOW MORE FREQUENT. TURNS OVER SOMETIMES USING SPARE KEY OR TURNING OVER ORIGINAL KEY. NOW COMPLETE STALL. CLICKING NOISE BUT NOT STARTING.
I AM NOT ABLE TO OPEN ANY DOORS EXCEPT THE DRIVER DOOR. THE TRUNK WILL NOT OPEN AND DODGE DID NOT BUILD A MANUAL KEY ENTRY FOR THIS MODEL. ALSO I HAVE A STARTING PROBLEM THE CAR STALLS AND WON'T START UNLESS I PUT IT IN NEUTRAL OR JIGGLE THE GEAR UP INTO DRIVE AND BACK INTO PARK. THE CAR TURNS VERY SLOWLY WHEN MAKING LEFT HAND TURNS AND THE ENGINE REVS UP SOMETIMES WHEN IT'S TRYING TO PICK SPEED BACK UP AFTER A TURN. THE DEALER TOLD US IT WAS THE BATTERY AND WE HAD THEM INSTALL A NEW ONE BUT THE ISSUE IS STILL THERE. I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. CUSTOMERS GETTING THEIR BATTER, STARTERS ALL THE RECALLS UPDATED BECAUSE THEY WERE TOLD THOSE WERE THE ISSUES BUT WAS NOT AS THEIR ISSUE STILL EXISTED AS DO MINE. I DON'T WANT TO SPEND A FORTUNE AT THE DEALER UNTIL THEY FIND WHAT THE PROBLEM IS. THE MANUFACTURER SHOULD KNOW WHAT THE PROBLEM IS FROM ALL THE COMPLAINTS BEING THE SAME. I EMAILED THEM FOR SUGGESTIONS OF WHAT THEY THINK IT MAY BE AND THEY JUST SAID TAKE IT TO THE DEALERSHIP.
6 MAJOR BRAKE REPAIR JOBS IN 79,000 MILES. THE BRAKE SYSTEM IS NOT ADEQUATE FOR THE SIZE AND WEIGHT OF THIS VEHICLE. CHRYSLER PAID FOR SOME OF THE REPAIRS WHICH LEADS ME TO BELIEVE THAT THEY KNOW THERE IS A MAJOR PROBLEM ON THIS YEAR OF THE JOURNEY
MY ENGINE LIGHT CAME ON ABOUT A YEAR AGO. THE LIGHT CAME ON WHILE I WAS DRIVING ON A CITY STREET. I HAVE TAKEN IT TO 3 MECHANICS, REPLACED THE EXHAUST MANIFOLD 2 TIMES AND THE LIGHT KEEPS COMING BACK ON. THERE'S A RECALL ON VEHICLES FOR 2011, BUT NOT FOR 2009. PER ALEX AT THE DODGE DEALERSHIP, THEY DON'T KNOW WHAT'S WRONG.
I HAVE A 2009 DODGE JOURNEY THAT PERIODICALLY WILL NOT START. ALTERNATOR, STARTER, AND BATTERY ALL FINE. I HAVE BEEN READING THAT IT MAY BE A PROBLEM WITH THE NEUTRAL SAFETY SWITCH AND I AM APPARENTLY NOT THE ONLY PERSON THIS IS HAPPENING TOO. THIS LEFT ME STRANDED ON 7/1/17 AND 7/3/17. PLEASE ADDRESS THIS ISSUE!
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/01/17*LJ *CN
MY DODGE JOURNEY HAS RUN GREAT FOR A FEW YEARS NOW IT IS HAVING A HARD TIME STARTING. I HAVE ALREADY REPLACED THE BATTERY AND SEVERAL FUSES WITH NO LUCK. IT ALSO SEEMS TO LOOSE POWER AND HAVE A LOUD TAPPING NOISE IN THE ENGINE COMPARTMENT WHEN IT IS COLD. I HAVE TAKEN IN THE CAR TO MY MECHANIC TO GET THE TAPPING CHECKED WE CHANGE OIL (EVEN WHEN IT DOES NOT NEED IT) AND THE NOISE WILL GO A WAY. SO IN A SUMMARY, I AHVE A NO STARTING, PHANTOM TAPPING NOISE DODGE JOIRNEY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS CALLED (SNETHKAMP CHRYSLER DODGE JEEP RAM LOCATED AT 11600 TELEGRAPH RD REDFORD, MI 48239 313-255-2700) AND STATED THAT THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR FREQUENTLY DOESN'T START FOR LONG PERIODS OF TIME! NEXT TIME I GET IT STARTED, I'M TAKING IT TO A DODGE DEALERSHIP TO HAVE IT FIXED ONCE AND FOR ALL (I THINK)! BUT THE INTERNET IS FULL OF COMPLAINTS ABOUT THIS PROBLEM MAINLY FOR THE 2009 AND 2010 MODELS! THEY HAVEN'T PINPOINTED EXACTLY WHERE THAT PROBLEM EXISTS BECAUSE THE INTEGRITY OF THE WHOLE ELECTRICAL AND STARTING SYSTEM IN THESE MODELS IS UNDER QUESTION! UNRELIABLE STARTING SYSTEMS COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH IN THE WINTER, OUT IN THE COUNTRY, WHEN IT'S -35 C!
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (NORTH POINT CHRYSLER DODGE JEEP RAM LOCATED AT 7726 NORTH POINT BLVD WINSTON SALEM, NC 27106 336-773-9185) STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER IN THE IGNITION TO START THE VEHICLE. THE CONTACT CONSTANTLY HAD TO MANEUVER THE KEY TO GET THE VEHICLE TO START AND, AT TIMES, WAS UNABLE TO START THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
AIRBAG LIGHT ON DASHBOARD CAME ON, DODGE DEALERSHIP DIAGNOSED THE ISSUE AS A BAD DRIVER SIDE AIRBAG. THE COST TO REPAIR $730.00!
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH, THE PARKED VEHICLE DID NOT START. THE VEHICLE MADE A CLICKING SOUND. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER FOR THE VEHICLE TO START. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES IN THE PAST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED IT AS A NEUTRAL SAFETY SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO CRANK THE VEHICLE, THE STARTER MADE A CLICKING NOISE AND THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER 4-5 HOURS. THE CONTACT ALSO NOTICED A BURNING ODOR WHILE DRIVING ON MULTIPLE OCCASIONS; HOWEVER, THERE WAS NO SMOKE OR FIRE. THE FIRE DEPARTMENT WAS NEVER CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC, BOTH OF WHOM WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTING SUDDENLY FLASHED OFF AND ON AND THE VEHICLE'S SPEED DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V528000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 114,000.
I WAS DRIVING ABOUT 50 MPH AND IT SHUT DOWN ON ME AND I ALMOST HAD THE CAR BEHIND ME HITTING ME....THIS IS THE 3RD TIME IT HAPPEN...AND NO ONE KNOWS WHAT WRONG WITH IT
RECALL ON IGNITION, STILL HAVING SAME ISSUE. DODGE REFUSES TO LOOK AT IT. WHEN STARTING THE CAR, DOES THE SAME THING PRIOR TO THE PERVIOUS RECALL. TRIED SEVERAL TIME TO START CAR, THEN HAD TO HAVE CAR TOWED, ONCE IN DRIVEWAY IT STARTS.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
OUR JOURNEY HAS BEEN IN A SHOP, OUT OF SERVICE FOR OVER 3 WEEKS. IT STALLS AT LOW RPMS AND IS DIFFICULT TO START. WE TOOK IT TO ONE SHOP WHO COULDN'T FIGURE OUT THE PROBLEM AND WE THEN TOOK IT TO A DODGE DEALERSHIP. THE DEALERSHIP COULDN'T FIGURE OUT THE PROBLEM EITHER. WE TOOK IT TO A 3RD SHOP AND THEY TRIED SEVERAL FIXES TO NO AVAIL. THEY THINK IT MIGHT BE A TORQUE CONVERTER NOW. IF THAT FIXES THE PROBLEM WE'LL HAVE SPENT OVER $2000 REPAIRING THE CAR AND NOT BEING DRIVABLE FOR A MONTH. IF IT DOESN'T FIX THE PROBLEM THEN I HAVE AN ISSUE EVEN MANUFACTURER TRAINED MECHANICS CAN'T FIGURE OUT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 16V042000 (AIR BAGS) ON MARCH 28, 2016, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE FAILURE OCCURRED WITHOUT WARNING. AFTER APPLYING THE EMERGENCY BRAKE, THE VEHICLE WAS ABLE TO BE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD AN INTERNAL FAILURE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Journey → · Every Journey year → · How the figures are calculated →