Page 6 of 9 · complaints 251–300 of 414

2017 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Latches/Locks/Linkages › Doors › Latch
Filed May 3, 202197,000 milesIL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CORONET DODGE CHRYSLER JEEP RAM FIAT (3705 FRONTAGE RD, PERU, IL 61354, (844) 801-3239) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Engine
Filed Apr 20, 202163,111 milesCA

THE ENGINE STOPS FOR NO REASON AND DOES NOT SHOW A CHECK ENGINE LIGHT. THE ENGINE CAN BE RE-STARTED, BUT CAN THEN STOP AGAIN FOR NO REASON. WE HAVE HAD THE TRANSMISSION WORKED ON, BUT THERE ARE STILL ISSUES.

Structure › Body
Filed Apr 14, 202184,000 milesOR

THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN. I HAVE PAID 725 AT A MECHANIC FOR AN ACTUATOR AND LABOR, WHEN I GOT HOME THE DOOR STILL DODNT OPEN. I TOOK IT TO AN AUTO BODY SHOP AND PAID $89.00 FOR IT TO OPEN ONCE AFTER GREASED THEN IT JAMMED AGAIN. TOOK IT BACK TO AUTO BODY SHOP AFTER 4 HOURS OF LABOR TURNS OUT TO BE AN ELECTRICAL ISSUE. THE PASSENGER SLIDING DOOR IS STARTING TO JAM AS WELL.. BODY SHOP SAID VERY SOON IT WILL CLOSE AND NOT OPEN AS WELL.THAT'S WHERE I'M AT NOW. . NOT SURE IF I WANT.TO PAY FOR AN ELECTRICAL ISSUE. I'VE PAID ENOUGH TO COME THIS FAR. SO MAYBE THIS WILL SAVE SOMEONE ELSE THE STEPS.

Suspension
Filed Apr 12, 202134,315 milesPA

I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. 2 LANE HIGHWAY TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEHICLE BEGAN TO GO SIDEWAYS, AS I FOUGHT FOR CONTROL. BRAKING CAUSED THE VEHICLE TO FURTHER BECOME UNSTABLE UNTIL I REDUCED SPEED AND SLOWLY PULLED OFF THE BUSY ROAD AND FOUND THE DAMAGE. THE LEFT SIDE CONTROL ARM OF THE BEAM AXEL ASSEMBLY CRACKED AND THE SUSPENSION ON THE LEFT SIDE WAS ONLY ATTACHED VIA THE SHOCK AND COIL SPRING. WE SLOWLY EXITED THE HIGHWAY AND LIMPED TO A GAS STATION TO PARK AND CALL FOR A LONG DISTANCE TOW TO MY SERVICING DEALER BY MY HOME 135 MILES AWAY. WE NEEDED AN UBER AND A RENTAL CAR TO GET BACK HOME. VAN IS CURRENTLY PARKED AT MY DEALER, AWAITING FOR A TECHNICIAN TO GET IT LOOKED AT AS OF 4/12/2021

Electrical System
Filed Apr 11, 2021MO

THE DRIVE SIDE SLIDING DOOR THE DOOR WON'T UNLOCK.

Structure › Body
Filed Apr 8, 202190,000 milesPA

THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.

Electrical System
Filed Mar 23, 202185,000 milesMD

THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.

Structure › Body
Filed Mar 19, 202177,724 milesFL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.

Engine
Filed Mar 17, 202172,000 milesMI

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI 48180 WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE OIL HOUSING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.

Engine
Filed Mar 15, 2021110,000 milesLA

OIL FILTER ADAPTER/OIL COOLER. WHILE GETTING THE TRANSMISSION REPLACED THAT HAD A TOTAL FAILURE AT 110,000 MILES WHILE ENROUTE TO GET THE RECOMMENDED 120,000 MILE SERVICE, THE DEALER INFORMED US THAT THE OIL COOLER HAD A DECENT SIZED CRACK NEAR THE BASE AND REQUIRED REPLACING. THEY TOLD US THE COULD ORDER THE PART BUT WOULDN'T KNOW WHEN IT WOULD BE IN BECAUSE THERE WERE 14,772 UNITS ON BACK ORDER. HE SEARCHED THE SYSTEM AND FOUND 1 AVAILABLE 2 HOURS AWAY. I LEFT THE DEALER AND DRIVE STRAIGHT THERE AND IT TOO WAS GONE WITH NO PROJECTED ARRIVAL OF MORE. I WAS TOLD IF I KEPT THE OIL TOPPED UP AND KEPT AN EYE ON IT, IT WOULD BE OK AND NOT CAUSE ENGINE DAMAGE. I HAVE NOT SPENT ENOUGH ON OIL TO KEEP IT TOPPED UP THAT I COULD HAVE PAID FOR THE PART OF IT WE'RE AVAILABLE. ONLINE AFTERMARKET SOURCES ARE SOLD OUT WITH NO IDEA WHEN THEY'LL GET MORE. AS OF 09:30, 15 MARCH 2021, THE PARTS DEPARTMENT OF LANDERS CDJR IN BOSSIER CITY, LOUISIANA CONFIRMED THAT THERE ARE NOW OVER 15,000 UNITS ON BACK ORDER AND WHEN REQUESTING TO ORDER, THEY DON'T EVEN HAVE AN ESTIMATED WAIT TIME. WENT DIRECT WITH DODGE AND WAS TOLD THAT THEY WOULD 'ESCALATE THE REVIEW TO TRY AND GET THE PART TO THE DEALER'. NOT SURE HOW THAT WILL HAPPEN WHEN THEY DON'T HAVE A SUPPLY TO MEET THE DEMAND. EACH DEALER I'VE CALLED IN A 6 HOUR RADIUS FROM MY LOCATION HAS SAID IT SHOULD BE A RECALL WITH IT BEING SUCH A FAULTY DESIGN OF PLASTIC RESTING DIRECTLY ON TOP OF THE MOTOR BUT THAT FIAT WON'T DO THAT. MY BIGGEST CONCERN IS THE

Power Train
Filed Mar 3, 202186,000 milesWV

VEHICLE MAKES LOUD WINDING NOISE WHEN ACCELERATING.

Unknown or Other
Filed Mar 1, 2021OH

I'VE HAD THE VEHICLE SINCE LITERALLY 1 YEAR 6 MONTHS AGO THE PASSENGER REAR DOOR STOPPED LOCKING/UNLOCKING I SEARCHED FOR ANSWERS ONLINE AND FOUND FORUMS WITH THIS DOOR ACTUATOR ISSUE I SEE IT AS A HAZARD BECAUSE DUE BELOW AVERAGE USE IT WENT OUT WHAT IF THE OTHER 1 GOES OUT THEN I LOSE ACCESS TO THE REAR OF MY VEHICLE IN AN EMERGENCY OR ANYTHING MOST PEOPLE SAYS IT'S AT LEAST $650 FIX WHICH IS 2 MONTHS WORTH OF CAR PAYMENTS I CAN'T AFFORD

Power Train
Filed Feb 27, 202186,858 milesTN

TRANSMISSION STARTED SLIPPING AT 85000 MILES NOW ON THE DATE OF 02-27-2021 I'M SITTING BROKE DOWN BECAUSE MY VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR. THE VEHICLE ONLY HAS 86,858 MILES

Structure › Body
Filed Feb 26, 2021VA

DRIVERS SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION AND WILL NOT OPEN

Engine
Filed Feb 19, 202178,000 milesMO

OIL HOUSING UNIT FAILED AT 72,000 MILES. DODGE STATED IT SHOULD BE A RECALL, THEY CAN'T EVEN KEEP UP WITH THE PARTS TO REPLACE IT WHEN IT FAILS. THEY TOLD ME TO USE AN AFTER MARKET PART THAT WOULD FAIL BUT IT WOULD AT LEAST GET THE CAR BACK IN MY POSSESSION.

Engine
Filed Feb 16, 202156,000 milesCA

VAN ENGINE STOPS PERIODICALLY IF THERE IS AN ABRUPT/PANIC STOP. ON A FAST STOP, THE ENGINE RPM IS ERRATIC, AND SOMETIMES FEELS LIKE IT IS GOING TO STOP. PUTTING THE VAN IN PARK OR NEUTRAL, AND YOU CAN START THE ENGINE AGAIN. SO FAR, THIS HAS ONLY HAPPENED IN CITY DRIVING.

Electrical System
Filed Feb 12, 202155,000 milesFL

THE DRIVER'S SIDE SLIDING DOOR BECAME STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRICALLY WITH THE POWER LOCK BUTTON OR KEY FOB. THE DOOR WILL NOT OPEN AT ALL.

Electrical System
Filed Feb 10, 202140,000 milesTX

EVERYTIME I UNLOCK THE DOOR OR OPEN THE DOOR (SLIDING LEFT PASSENGER DOOR IN THE BACKSEAT) IT MAKES A LOUD BUZZING NOISE. IT SEEMS TO BE GETTING LOUDER AND LOUDER AND IS SO LOUD IT IS A DISTRACTION AND CAN BE HEARD FROM OUTSIDE OF THE VEHICLE.

Electrical System
Filed Feb 10, 202185,000 milesTN

IN DEC, THE ENGINE LIGHT CAME ON. THE CAR WOULD DO LIKE GOING OVER SPEED TACKS, SHAKE, WHEN IT WAS BETWEEN 45 TO 60 MPH. TOOK TO DEALERSHIP FOR READING, THEY COULDN'T GET A GOOD READING, IT STOPPED. THEN I PAID EXTRA FOR THEM TO TAKE TRANSMISSION PAN OFF. TOLD I NEED A NEW TRANSMISSION. THIS VEHICLE IS A 2017. THIS WAS DEC 2020. HAD TRANSMISSION DONE. ABOUT 3 WEEKS LATER, ENGINE LIGHT CAME ON AGAIN. WHEN I CAME BACK , 180 MILES TO VISIT FAMILY, I HAD IT LOOKED AT AGAIN. SHOWING 6 COIL, MISFIRE. THE CAR HAD 85000 MILES. HAD THE 6 COIL REPLACED, ALL PLUGS AND WIRES. LEFT, DROVE 180 MILES , NEXT DAY LIGHT CAME ON. I WASN'T DRIVING THE CAR MUCH AND WAS COMING BACK , ENGINE LIGHT ON, CAR RAN FIND. NEXT DAY, WAS AT A RED LIGHT, GAVE GAS AND THE CAR SPUTTER LIKE IT WASN'T GETTING GAS AND WANTED TO DIED. I PUSH ON THE GAS PADDLE AND HURRIED TO GET TO MY DAD'S. HAD A READING SAYING IT WAS CATALYTIC CONVERTED. AFTER THE WEEKEND I TOOK IT TO MUFFLER SHOP. SAID IT WASN'T GIVING THEM THAT READING, BUT MISFIRE AND 6 COIL. TOOK TO A MECHANIC, HE REPLACE 6 COIL AND SAID PLUGS WHERE GOOD, THAT THEY WERE NEW. BUT, I DID NEED AN AIR FILTER. GOT CAR. FEW HOURS LATER, ENGINE LIGHT WAS BACK ON. READING SHOWED COIL AND MISFIRE. GOING BACK TO MECHANIC, AGAIN. AFTER A RED LIGHT STOP, IT FELT LIKE IT WAS GOING TO DIED AS IF IT WASN'T GETTING GAS. I GAVE IT MORE GAS. THEY CHANGE EVERYTHING AGAIN, EVEN CROSS PARTS TO MAKE SURE. IT IDLES HARD IN PARK OR SITTING IN DRIVE. MORE GAS IT SEEMS TO DO OK. ALSO,

Engine
Filed Feb 9, 202196,536 milesTX

I GOT THE VEHICLE YESTERDAY AND THE CHECK ENGINE LIGHT WAS ON SO THE DEALER DO A OBD 2 SCAN AND IT SHOW A MISS FIRE IN THE NUMBER 2 CINDERS SO WE WAS THINK IT JUST NEED SPARK PLUGS SO I TOOK IT TO DODGE AND HAD NEW SPARK PLUGS PUT ON AND IT DID NOTHING TO FIX THE PROBLEM SO THEY SUGGESTED IT WAS THE FUEL INJECTER FOR THE NUMBER 2 CINDERS SO I HAD THEM REPLACED IT AND THAT DIDN'T FIX THE PROBLEM SO THEY CAME BACK TO TOLD ME THEY THINK IT IS THE HEADS IN THE VAN THE CHECK ENGINE LIGHT STAYS ON AND I ONLY FEEL THE MISS FIRE WHEN I AM IDLING NO OTHER TIME THE GUY AT DODGE SAID THEY RUN INTO THIS ALOT WITH THIS YEAR AND OTHERS I HAVE DONE SOME RESEARCH AND FIND ALOT OF PEOPLE R HAVING THE SAME PROBLEM I AM STARTING TO THINK IS COULD BE A MANUFACTURING PROBLEM TOMORROW I AM TAKING THE VAN SOMEWHERE ELSE TO HAVE A SECOND OPINION DONE

Engine
Filed Feb 4, 202176,089 milesMO

OIL FILTER HOUSING UNIT FAILS BECAUSE OF OVER TIGHTENING DONE BY PERSON THAT IS DOING THE OIL CHANGE. DODGE PERSONNEL TOLD ME DIRECTLY THERE SHOULD BE A RECALL BECAUSE THE PART IS DEFECTIVE BUT DODGE REFUSES TO DO IT. PART ISN'T EVEN IN STOCK BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND TO REPLACE THEM.

Power Train
Filed Feb 4, 202183,000 milesNC

83000 MILES AND TORQUE CONVERTER IS GOING OUT I HAVE BEEN TOLD BY TRANSMISSION GUY COMMON ISSUE WILL REQUIRE A REBUILD DUE TO PARTICLES INSIDE THE TRANSMISSION. THEY ARE REPAIRING 2-3 A WEEK WITH THIS ISSUE , AND I LIVE IN SMALL TOWN,.WITH AS FEW AS 70000 MILES UP TO 120000 MILES ON REPAIRED VANS . THIS HAPPENED ON MY WAY HOME ON MAIN ROAD DRIVING UP HILL ON ALMOST DIDN'T MAKE IT TO TOP.

Engine
Filed Feb 3, 202171,000 milesUT

CYLINDER 2 MISFIRE DUE TO BROKEN CYLINDER HEAD. THIS IS A KNOWN PROBLEM FROM CHRYSLER/DODGE AND HAS BEEN FOR YEARS. THE PROBLEM WAS CAUSED FROM A FAULTY MOLD USED TO CAST THE ENGINE WHEN THEY WERE MANUFACTURED. MY CAR IS ONLY 4 YEARS OLD WITH 71K MILES, CLEAN TITLE AND THIS REPAIR IS ESTIMATED TO COST $3200.

Structure › Body
Filed Feb 1, 202198,500 milesOK

2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.

Unknown or Other
Filed Jan 29, 2021CT

THERE NEEDS TO BE A RECALL ON MY CAR'S FRONT SEAT ACTIVE HEAD RESTRAINTS. I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FAC) STATING THAT MY FRONT SEAT ACTIVE HEAD RESTRAINTS MAY INADVERTENTLY DEPLOY. FAC OFFERED ME AN EXTENDED 10 YEAR WARRANTY. I CONSIDER THEIR OFFER OF A 10 YEAR WARRANTY TO BE NEGLIGENT. THIS NEEDS TO BE A RECALL. I CONSIDER IT SERIOUS THAT I COULD BE DRIVING DOWN THE ROAD AND GET BUMPED IN THE HEAD BY MY ACTIVE HEAD RESTRAINT.

Electrical System
Filed Jan 28, 202178,000 milesAL

FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.

Unknown or Other
Filed Jan 28, 202140,000 milesNY

I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?

Engine
Filed Jan 27, 202191,866 milesGA

I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.

Engine
Filed Jan 22, 2021PR

THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM

Structure › Body
Filed Jan 21, 2021112,175 milesVA

I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.

Structure › Body
Filed Jan 19, 202192,000 milesGA

DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.

Electrical System
Filed Jan 12, 202186,000 milesFL

COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.

Structure › Body
Filed Jan 6, 202182,000 milesTX

PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.

Air BagsCrash
Filed Dec 14, 2020120,000 milesKY

MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.

Power Train
Filed Nov 30, 202063,095 milesPA

OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).

Electrical System
Filed Nov 13, 2020MI

DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB

Structure › Body
Filed Nov 5, 202060,000 milesPA

REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.

Air Bags
Filed Oct 22, 20206,000 milesNJ

MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE

Electrical System
Filed Oct 19, 2020CA

VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.

Unknown or Other
Filed Oct 7, 202039,000 milesNC

DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.

Structure › Body
Filed Oct 7, 2020FL

LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.

Electronic Stability Control (esc)
Filed Oct 7, 202074,000 milesAR

DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.

Unknown or Other
Filed Oct 7, 202074,000 milesAR

COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.

Structure › Body
Filed Oct 5, 202090,000 milesTX

SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.

Electrical System
Filed Oct 2, 202098,000 milesTN

THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.

Structure › Body
Filed Sep 25, 202086,000 milesNY

ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.

Structure › Body
Filed Sep 17, 2020CA

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.

Seats
Filed Sep 13, 202078,100 milesFL

MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.

Structure › Body
Filed Sep 13, 202099,440 milesGA

DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020

Electrical System
Filed Sep 11, 202094,000 milesNY

EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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