Page 8 of 9 · complaints 351–400 of 414

2017 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Unknown or Other
Filed Feb 4, 202063,000 milesAL

THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT IN LOCKED POSITION. WE ARE UNABLE TO MANUALLY OR ELECTRONICALLY UNLOCK. WE ALSO CANNOT OPEN THE DOOR ELECTRONICALLY OR MANUALLY. DOOR WAS WORKING PROPERLY WITH NO ISSUES UNTIL THIS POINT.

Engine
Filed Feb 3, 202086,000 milesFL

ABOUT 1 WEEK AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A P302, MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. OTHER 2017 GRAND CARAVANS HAVE HAD A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE. ALSO THE COMPANY HAS EXTEND ITS ENGINE WARRANTY ON CYLINDER HEADS TO 10 YEARS OR 150,000 MILES ON 2012 CARAVANS WITH SAME ENGINE WITH THE SAME PROBLEM. NOW THE WANT $3,600 TO FIX WHAT SEEMS TO BE A INHERENT PROBLEM WITH THAT ENGINE. NOT FAIR! 1 AFFECTED PRODUCT

Engine
Filed Jan 31, 202060,000 milesOH

LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HAPPENED TWICE THIS WEEK GOING TO WORK ON JANUARY 28 & 29, 2020.

Electrical System
Filed Jan 22, 202010 milesTN

DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE.

Structure
Filed Jan 21, 2020WA

2017 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DESIGN FLAW ON VEHICLE. *LD *JS

Structure › Body
Filed Jan 8, 202048,484 milesFL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR CEASED. JACKSONVILLE CHRYSLER JEEP DODGE LOCATED 11101 NURSERY FIELD DRIVE, JACKSONVILLE, FL 32256, (904-570-4758, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL BUT WAS COVERED UNDER THE WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WOULD BE A SMALL OUT-OF-POCKET FEE ASSESSED AS A PART OF THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,484.

Structure › Body1 injured
Filed Jan 6, 2020MD

THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.

Unknown or Other
Filed Dec 23, 2019AZ

I BOUGHT A 2017 DODGE GRAND CARAVAN IN FEBRUARY 2019. DECEMBER 20, 2019 I WAS DRIVING HOME AND ALL OF MY DASH LIGHTS AND WARNINGS CAME ON, MY WINDSHIELD WIPERS CAME ON, AND THE ODOMETER AND GAS GAUGE WENT DOWN WHILE TURNING ONTO MY HOME STREET. . WE TOOK IT TO A DODGE DEALERSHIP AND AFTER LOOKING AND TESTING THINGS THEY SAID IT WAS THE INSTRUMENTAL CLUSTER PANEL.

Air Bags
Filed Dec 13, 2019CA

AIRBAG SENSOR LIGHT TURNS ON AND OFF INTERMITTENTLY. I HAVE TRIED TO FIGURE OT WHAT IS CAUSING THIS BUT CANT SEEM TO FIND ANYTHING. ITS HAPPENED ALOT OVER THE LAST 6 MONTHS. NERVOUS THE AIRBAGS MIGHT DEPLOY FOR NO REASON.

Service Brakes
Filed Dec 12, 2019NY

THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED. THIS IS THE SAME WARNING IN THE RECALL FOR 2017 DODGE CARAVANS, YET MY VIN IS NOT INCLUDED IN THE RECALL, AND CHRYSLER IS REFUSING TO FIX. THE CURRENT RECALL SAYS " CHRYSLER (FCA US LLC) IS RECALLING CERTAIN 2017 DODGE CARAVAN AND JEEP WRANGLER VEHICLES. THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED AND/OR ALLOWING THE VEHICLE TO BE SHIFTED OUT OF THE PARK POSITION WITHOUT THE BRAKE PEDAL BEING PUSHED."

Electrical System
Filed Dec 10, 201977,000 milesTX

DRIVING ON HIGHWAY ABOUT 75 MPH WITH CRUISE SET. IT WAS ALMOST AS IF THE VEHICLE SHUT OFF, I LOST ALL CONNECTION AND MY COMPUTER WENT WHACK. ALL THE CHECK ENGINE LIGHTS CAME ON ETC . IT SLOWED MY CAR DOWN, AND RESET MY RADIO ETC . BUT THAN ALL OF A SUDDEN IT ALL CAME BACK ON AND I PROCEEDED . BUT SCARED ME AND THIS COULD HAVE CAUSED A SERIOUS WRECK. IT'S SCHEDULED TO GO INTO THE SHOP AND BE CHECKED OVER THIS WEEK.

Engine
Filed Dec 1, 201982,000 milesNY

WHILE ENTERING FREEWAY ONRAMP ENGINE POWER REDUCED AND VEHICLE FOLLOWING HAD TO SWERVE TO AVOID COLLISION. BELIEVE ENGINE OUTPUT LESSENED BY CYLINDER 2 MISFIRE ISSUE COMMON WITH DODGE ENGINES CREATING FAILURES AND LOSS OF COMPRESSION AND REDUCED POWER WITH SPORADIC LOSS OF ACCELERATION WHEN NEEDED.

Air Bags
Filed Nov 25, 201946,000 milesIL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED AND BEEPED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH DIEPHOLZ AUTO GROUP OF PARIS (15200 US-150, PARIS, IL 61944, (217) 465-8521). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 46,000.

Structure › Body
Filed Nov 24, 201965,000 milesTX

I AM UNABLE TO OPEN PASSENGER SIDE DOOR, MANUAL OR AUTOMATICALLY I HAVE 2 TODDLERS. I NEED TO BE ABLE TO GET ONE OF MY KIDS OUT IF IT WAS AN EMERGENCY. I HAVE A 2017 DODGE GRAND CARAVAN THIS SHOULD NOT BE DOING THIS AT ALL.

Power Train
Filed Nov 22, 201961,000 milesCA

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE REVVED, BUT FAILED TO ACCELERATE AND MOVE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

Structure › Body
Filed Nov 13, 201950,416 milesGA

PARKED IN DRIVEWAY, TRIED TO OPEN REAR DRIVER SIDE DOOR AND IT IS LOCKED AND I CANNOT UNLOCK IT. MY HUSBAND SUFFERED A MASSIVE STROKE AND THIS VAN IS HOW WE GET AROUND. IT IS IMPERATIVE THIS BE FIXED AS HE IS IN A WHEELCHAIR PERMANENTLY AND WOULD BE STUCK INSIDE IF, GOD FORBID, AN ACCIDENT OR FIRE HAPPENED.

Engine
Filed Nov 13, 201960,000 milesFL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 38 MPH, THE VEHICLE STARTED TO MISFIRE AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO GATOR CHRYSLER DODGE (840 HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE IT WAS DETERMINED THAT THE ENTIRE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Unknown or Other
Filed Nov 4, 201937,800 milesPA

VAN ACCELERATED FOR APPROXIMATELY 1 MINUTE. I WAS ON THE HIGHWAY. I SLAMMED ON THE BREAKS AND WAS ABLE TO MAINTAIN A SPEED OF 55 MILES PER HOUR. GAS PEDDLE SEEMED STUCK. A RED FLASHING LIGHTNING SIGN ILLUMINATED AND THEN WENT AWAY. THE VAN THEN STOPPED ACCELERATING. I CALLED A TOW TRUCK TO TAKE TO DEALERSHIP AND NOW LIGHTS ARE ON AT ALL. USER MANUAL STATES THAT IT IS AN ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT.

Engine
Filed Nov 4, 201948,000 milesWA

VEHICAL HAS A CODE FOR CYLANDER 4 MISFIRE. THIS CAUSES MY REMOTE START TO NOT WORK AND THE VEHICAL IS RUNNING ROUGH. NEW SPARK PLUGS DID NOT FIX THE PROBLEM. FOR A TWO YEAR OLD VEHICAL IT SHOULD BE RELIABLE BUT I FIND MYSELF RELYING ON MY 88 S10 MORE THAN OUR TWO YEAR OLD VAN. READING UP ON THE 3.6L ENGINE I AM CONCERNED THAT IT MAY HAVE THE PROBLEM WITH THE CYLINDER HEAD AS WITH MANY OTHER CARAVAN 3.6L BUT MY VINTAGE IS SOMEHOW NOT AFFECTED. I CAN RESET THE CODE AND DRIVE BUT AS SOON AS I PARK THE CODE COMES BACK

Unknown or Other
Filed Oct 8, 201966,000 milesTN

OUR 2017 DODGE GRAND CARAVAN DRIVERS SIDE SLIDING DOOR IS LOCKED AND WON'T IPEN WITH ANY REMOTES, BUTTONS OR MANUALLY. THIS IS A HUGE SAFETY CONCERN IF WE NEED TO GET OUT THAT DOOR. I NOTICED A LOT OF OTHER PEOPLE ON THE INTERNET ARE STATING THE SAME PROBLEM WITH BACK TO 2014. THE OTHER CONSUMERS ENCOURAGE US TO REPORT. WE HAVE JUST HAD THAT SEAT STUCK AND WON'T STOW/ FIXED TO TUNE OF $800, SEVERAL COMPLAINTS ONLINE ABOUT SAME PROBLEM AND SAME SIDE, REPLACED A BATTERY ON 2 YEAR OLD VAN!!?? DODGE NEEDS TO MAKE THIS ONE RIGHT- IT'S A SAFETY ISSUE!!

Service Brakes
Filed Sep 2, 201957,000 milesNY

I WAS DRIVING DOWN A MAIN ROAD ALL THE LIGHTS CAME ON IN MY DASH CAR STARTED BEEPING, RADIO CAME ON, WINDSHIELD WHIPPERS CAME ON AT HIGH SPEED, AC CAME ON, LOST THE ABILITY TO STEER VEHICLE OR BRAKE WITH MILEAGE SCREEN SWITCHING TO DIFFERENT OPTIONS WITHIN THAT SCREEN. CAR BEEN AT DEALER SINCE THE DAY AFTER STILL DO NOT HAVE VEHICLE BACK OR A DIAGNOSIS OF WHAT OR WHY VEHICLE WENT INTO THIS STATE.

Structure › Body
Filed Aug 30, 201960,000 milesTX

DRIVING ON HIGHWAY, HEARD FLAPPING NOISE. PULLED OVER, OPENED PASSENGER DOOR, TRIM WAS HANGING OFF. TOOK IT OFF. FOUND OUT IT IS CALLED APPLIQUE/MOLDING/ TAPE DOOR PILLAR FRONT DOOR. WENT TO DEALERSHIP IN SAN ANTONIO YESTERDAY, WAS TOLD THAT EVEN WITH MAXIMUM CARE PLAN THIS TRIM WAS NOT COVERED BECAUSE IT WAS CONSIDERED COSMETIC. THIS IS MY 3RD DODGE GRAND CARAVAN AND THE SECOND ONE TO HAVE THIS PROBLEM.

Structure › Body › Door
Filed Aug 23, 201958,000 milesIL

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Electrical System
Filed Aug 16, 201953,000 milesIL

SLIDING DOOR BEHIND DRIVERS SIDE STUCK IN "LOCK" POSITION. WILL NOT UNLOCK. THIS IS A VERY WIDESPREAD PROBLEM WITH 100S OF COMPLAINTS ONLINE.

Electrical System
Filed Aug 16, 201935,000 milesPA

DRIVER SIDE REAR SLIDING DOOR GOT STUCK IN A LOCKED AND CLOSED POSITION RENDERING THE DOOR UNABLE TO OPEN WHILE IN A STATIONARY POSITION (IN PARK). MECHANISM TO LOCK/UNLOCK THE DOOR STUCK IN THE MIDDLE POSITION UNABLE TO BE ENGAGED INTO EITHER A FIRM LOCKED OR LOCKED POSITION. PROBLEM IS SUSPECTED TO BE WITH THE DOOR ACTUATOR. PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THIS DOOR CAUSING A POSSIBLE UNSAFE CONDITION DURING AN EMERGENCY.

Power Train
Filed Aug 15, 2019IL

THIS 2017 GRAND CARAVAN HAS A COMMON PROBLEM WITH THE ROCKER ARMS BECOMING LOOSE WHICH CAUSES A TICKING SOUND. THIS SEEMS TO BE COMMON WITH THE ENGINE SIZE AND IN DODGE PRODUCTS. I'M NOT MECHANIC BUT FAILING ROCKER ARMS SEEMS VERY UNSAFE!

Structure › Body › Door
Filed Aug 13, 201955,000 milesVT

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

Power Train
Filed Aug 6, 201925,400 milesGA

VEHICLE'S POWERTRAIN STALLED ON TWO OCCASSIONS. ONCE AFTER STOPPING AT RED LIGHT, AND SECOND TIME (WEEKS LATER) ON INTERSTATE IN STOP AND GO TRAFFIC. ON EACH OCCASION ENGINE CONTINUED TO RUN BUT TRANSMISSION WOULD NOT ENGAGE. I HAD TO STOP, PUT IN NEUTRAL OR PARK SETTING, THEN SHIFT TO DRIVE TO GET POWERTRAIN TO RE-ENGAGE.

Engine
Filed Aug 5, 201945,000 milesNC

ABOUT 6 MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. WHILE DRIVING ON THE HIGHWAY WE GOT STUCK IN TRAFFIC, THE VEHICLE STALLED. THANKFULLY IT STARTED RIGHT BACK UP. ANOTHER INSTANCE, I WAS BACKING OUT OF MY DRIVEWAY, I STOPPED BECAUSE A CAR WAS COMING, WHEN I PROCEEDING TO BACK OUT THE CAR STALLED. SPARK PLUGS AND ENGINE COAL WERE CHANGED. DID NOT FIX THE PROBLEM. OTHER 2017 GRAND CARAVANS HAS A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE.

Seat Belts
Filed Jul 26, 201954,000 milesNV

DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019..

Electrical System
Filed Jul 10, 201945,000 milesCA

DRIVING ON FREEWAY, AT AROUND 65MPH. VEHICLE SHUT OFF, LOST ALL POWER, NO ELECTRICITY, COULD NOT TURN ON HAZARD LIGHTS. I SHUT OFF IGNITION TURN IT ON AGAIN AND THE VEHICLE TURN ON AGAIN AND I PROCEEDED.

Engine
Filed Jul 10, 2019SC

TAKATA RECALL ENGINE OIL COOLER CRACKED AT THE BASE CAUSING ENGINE OIL TO LEAK OVER THE TOP OF THE ENGINE AND DOWN THE MANIFOLD. THIS MAY CAUSE A FIRE AT THE MANIFOLD AREA RESULTING IN A POSSIBLE INJURY TO THE DRIVER. THIS HAPPENS WHEN THE CAR IS MOVING AND AT IDLE.

Electrical System
Filed Jul 9, 201962,000 milesTX

ENGINE LIGHT WAS ON, CODE READ AS A MISFIRE IN COIL #2, PAID $400 TO HAVE COIL REPLACED AND THE LIGHT IS STILL ON. THE VAN STILL SHAKES WHILE DRIVING AND WHILE IN IDLE.

Electrical System
Filed Jul 8, 201961,000 milesNY

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND COULD NOT BE IMMEDIATELY RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (EAST CHESTER CHRYSLER DODGE, 4007 BOSTON RD, BRONX, NY) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.

Steering
Filed Jun 30, 201943,000 milesLA

I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE REAR AXLE ON THE DRIVER SIDE HAD BEEN BROKEN. THERE WAS 2 MECHANICS THERE AND ONE SUGGESTED THAT I HAD BEEN IN A COLLISION OR HIT A BIG POTHOLE. THE OTHER SAID THAT IT COULDN'T HAVE BEEN A DRIVER ERROR BECAUSE OF THE WAY THE BREAK ON THE AXLE WAS BENT AS WELL AS THE LACK OF ANY SCRATCHES OR DAMAGE TO ANY OTHER AREA OF THE VAN. MY TIRES AND RIMS SHOW NO DAMAGE, AND THE UNDERCARRIAGE OF THE VAN ALSO SHOWS NO SIGN OF HITTING A POTHOLE, AS THERE ARE NO SCRATCHES ANYWHERE UNDER THE VAN. ONE OF THE MECHANICS SAID IT COULD HAVE BEEN SOMETHING WRONG WITH THE AXLE BECAUSE OF THE BENT WAY IT WAS BROKEN AND HE ALSO NOTICED THAT IT SHOWED SIGNS OF IT BEING ALREADY CRACKED BECAUSE THE METAL APPEARED TO BE OLD ON ONE SPOT AND FRESH ON ANOTHER. I HIGHLY DENY HITTING ANYTHING LIKE A POT HOLE OR HAVING BEEN IN A COLLISION THERE IS ABSOLUTELY NO DAMAGE TO ANY PART OF MY VEHICLE SAVE THE BROKEN AXLE. *DT*J

Structure › Body
Filed Jun 26, 201952,658 milesCA

DRIVER SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED MANUALLY, WITH THE KEY FOB, OR THE UNLOCK BUTTONS ON THE DOORS. THE DOOR WILL NOT OPEN. THIS IS A HORRIBLE SAFETY HAZARD!!!

Service BrakesFire
Filed Jun 25, 201950,000 milesFL

VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES.

Electrical System
Filed Jun 24, 201922,714 milesIN

ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT HAS SHUT OF ON MY WIFE ON A BUSY INTERSECTION AND WHILE JUST DRIVING DOWN THE ROAD; IT SHUT OF ON ME WAITING IN LINE FOR A CAR WASH. WE HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY "CAN NOT FIND" ANYTHING WRONG WITH IT.

Unknown or Other
Filed Jun 18, 201935,400 milesID

I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS I DIDN'T KNOW THAT THE WARRANTY ENDED AT 36000 MILES, I WAS TOLD 65,000, I WAITED TO TAKE THE CAR IN TO THE SHOP INTELL I GOT OUT OF WORK, ONE MONTH TO THE DAY FROM DATE OF PURCHASE, AND TOOK IT INTO THE DODGE DEALERSHIP. A CAR THEN HAD 36200 MILES AND I WAS NOT TOLD I NEEDED TO PAY JUST TO GET IT CHECKED OUT AT THE DODGE DEALERSHIP. IT TURNS OUT THAT THE LATCH TO THE DOOR WAS BROKEN AND THE REAR AC PUMP IS LEAKING AND THAT I NEED TO PAY $2000 TO FIX THESE ISSUES. THESE ISSUES WHERE THERE BEFORE I WENT OVER WARRANTY BUT THAT DOESN'T MATTER TO DODGE.

Air Bags
Filed May 30, 201960,000 milesFL

AIR BAG LIGHT IS COMING ON INTERMITTENTLY

Engine
Filed May 23, 201945,600 milesCA

VEHICLE STALLS UNEXPECTEDLY WHEN RUNNING, REGARLESS OF SPEED. VERY DENGEROUS, THE INSSUES HAS OCCURED MULTIPLE TIMES ALREADY.

Unknown or Other
Filed May 2, 201955,670 milesNC

PASSENGER SLIDING DOOR WILL NOT OPEN AT ALL

Engine
Filed Apr 26, 201949,000 milesMI

VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO LICENSED GARAGE FOR ANALYSIS. THE CODE 2 INDICATED A REPLACEMENT OF THE COIL AND SPARKPLUGS NEED TO BE DONE. AFTER MECHANIC CHANGED ITEMS, THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO MECHANIC AND AFTER RESEARCH AND SPENDING $604.71 IN REPAIR CHARGES, MY MECHANIC, AFTER CONFERRING WITH DEALERSHIP PERSONNEL WAS ADVISED THERE WAS A PROBLEM WITH THE #2 CYLINDER. TOOK VEHICLE TO ORCHARD DEALERSHIP AND AFTER ADDITIONAL EXPENSE FOUND THAT THEY DID WARRANTY WORK ON THE CYLINDER. MY MECHANIC ADVISED THAT THE INITIAL REPAIRS WERE UNNECESSARY AS THE PLUGS AND COIL WERE FINE. I CONTACTED CHRYSLER FOR REIMBURSEMENT. THEY DENIED SAME STATING THAT I DID NOT HAVE THE VEHICLE SERVICED AT A DEALERSHIP INITIALLY. PRIOR TO THE REPAIR THE VEHICLE WOULD HESITATE AND BALK WHEN DRIVING. THIS IS MY DAUGHTERS VEHICLE [XXX] ALONG WITH OUR 2 GRANDCHILDREN. CHRYSLER DID NOT ADMIT TO A VEHICLE PROBLEM WITH THIS ENGINE UNTIL MY MECHANIC WENT TO THE DEALERSHIP. WARRANTY REPAIRS WERE THEN MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Apr 23, 201925,000 milesIL

PASSENGER SIDE SLIDING DOOR STOPPED LOCKING AND UNLOCKING CAUSING A SAFETY HAZARD FOR CHILDREN AND PASSENGERS IN THE BACK SEAT.

Structure › Body
Filed Apr 22, 201957,797 milesSC

DRIVER SIDE REAR PASSENGER SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE LOCKED AND WON'T UNLOCK ELECTRICALLY OR MANUALLY. VEHICLE IS STATIONARY.

Engine
Filed Apr 21, 201944,500 milesPA

SES FOR P0306 MISFIRE CYLINDER 6 DURABLE TO PREMATURE HEAD WARPING. DODGE STATES A KNOWN PROBLEM. THIS COULD CAUSE POWER LOSS DURING ACCELERATION.

Service Brakes
Filed Apr 20, 201934,900 milesNJ

I BOUGHT 2017 DODGE GRAND CARAVAN. NOW, THE CAR HAS 34,940 MILES. WHEN I PUS THE BRAKE WHEN THE CAR SPEED ABOVE 40 MILES/HOUR, THE CAR VIBRATES. I THINK THE ROTOR IS WARPED. IT IS DANGEROUS ON THE HIGHWAY BECAUSE THIS PROBLEM. TALKED TO DODGE DEALERSHIP AND CALLED DODGE CUSTOMER CARE. THEY BOTH TOLD ME IT IS NOT COVERED BY THE 36MONTH/36,000MILE WARRANTY. SEARCHED ON THE INTERNET, A LOT OF OWNER COMPLAINED THE BRAKE PROBLEM ABOUT DODGE GRAND CARAVAN. EXPERIENCED MECHANICS INDICATED THIS IS A DESIGN ISSUE. DODGE DOESN'T HAVE A GOOD ENOUGH BRAKE FOR THIS CAR. THIS PROBLEM EXISTS FOR MANY YEARS AND DODGE STILL UNWILLING TO REDESIGN OR COVER THIS DESIGN FLAW. DODGE SHOULD PROVIDE SPECIAL WARRANTY TO COVER THIS DESIGN FLAW AND IT IS A GREAT SAFETY ISSUE NHTSA TAKE THE LEADERSHIP TO ASK DODGE FIX THIS COMMON PROBLEM RELATED TO THEIR DESIGN.

Power TrainCrash
Filed Apr 10, 2019NY

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB

Seat Belts
Filed Apr 9, 20193,000 milesIL

THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY AGAIN.

Air Bags
Filed Feb 19, 201948,000 milesIN

WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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