Page 6 of 8 · complaints 251–300 of 359

2014 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Oct 20, 201652,286 milesFL

ON TUESDAY 10/18/2016, I WAS BACKING THE VAN OUT OF THE GARAGE AND STOPPED TO ADJUST THE TILT WHEN THE AIRBAG LIGHT SUDDENLY CAME ON. TOOK IT TO THE DEALER (10/20/2016) AND WAS TOLD THEY WANTED $115 TO RUN THE DIAGNOSTIC. ALL SAFETY RELATED ISSUES WITH ANY VEHICLE SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR.

Air Bags
Filed Sep 16, 201622,000 milesIL

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ALSO CONCERNED ABOUT THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE WINDOWS WOULD ROLL UP OR ROLL DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Suspension
Filed Sep 8, 201647,000 milesCT

AT ABOUT 47,000 MILES, I BEGAN TO HEAR A GROWLING, GRINDING, SHAKING SOUND WHILE STOPPING ON HIGHWAY DURING HIGH SPEED. I BEGAN TO NOTICE IT AT REGULAR STOPPING SPEED. I THOUGHT IT WAS BRAKE PADS. HOWEVER, GOING TO THREE SHOPS. IT WAS DETERMINED BRAKES WERE NOT THE PROBLEM. I T WAS THE LEFT FRONT WHEEL BEARING. AT SUCH LOW MILEAGE AND REGULAR WEAR, I BELIEVE IT TO BE A MANUFACTURER'S DEFECT. PLEASE ADVISE.

Electronic Stability Control (esc)
Filed Aug 30, 20165 milesIL

I WAS DRIVING AT NIGHT AND ALL OF A SUDDEN THE CAR DIED WHILE IN MOTION; THE ENGINE STOP WORKING, THE LIGHTS WENT VERY DIM AND IT WAS DIFFICULT TO DRIVE IT AT THAT MOMENT, I ALMOST GOT HIT FROM THE CAR BEHIND ME AND I WAS CLOSE TO HIT THE CAR IN FRONT OF ME. I DIDN'T GET ANY WARNING LIGHTS FOR THE ENGINE OR THE BATTERY. I TRIED TO TURN IT ON AGAIN AND IT CRANKED BUT DIDN'T START. A LITTLE LATTER I TRIED AGAIN AND THE CAR STARTED. WHILE DRIVING BACK HOME I NOTICE THAT THE LIGHTS WERE DIM, BUT I DIDN'T GET ANY WARNING LIGHTS FROM THE ENGINE OR THE BATTERY AGAIN. I ALSO NOTICED THAT THE STEREO RESET ALL THE STATIONS AND THE CLOCK. IT WAS VERY DANGEROUS. I AM VERY UPSET BECAUSE THAT'S THE CAR MY KIDS RIDE EVERYDAY.

Unknown or Other
Filed Aug 26, 2016OH

REAR PASSENGER RIGHT SLIDING DOOR NON-FUNCTIONAL. DOOR CANNOT BE OPENED OR CLOSED. G-D FORBID THIS VEHICLE IS INVOLVED IN AN ACCIDENT, MY GRANDCHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. I CONSIDER THIS A SAFETY ISSUE. CHRYSLER DOES NOT.

Structure › BodyCrash
Filed Aug 15, 201632,800 milesTX

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TAILGATE SPOILER DETACHED FROM THE VEHICLE. AS A RESULT, THE SPOILER STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,800.

Engine
Filed Jul 15, 201638,000 milesOH

FUEL LINE FAILURE WHILE MERGING ONTO MAJOR HIGHWAY. THIS RESULTED IN LOSS OF ACCELERATION AND POWER STEERING ON THE HIGHWAY. VEHICLE COASTED / ROLLED TO THE NEXT AVAILABLE HIGHWAY EXIT. UPON INSPECTION OF THE ENGINE COMPARTMENT, I OBSERVED BOILING LIQUID; VEHICLE WAS NON-FUNCTIONAL AND HAD TO BE TOWED TO DEALER. ODB SCANNER REPORTED IT AS A #2 CYLINDER FAILURE. PRIOR TO HIGHWAY FAILURE, VAN HAD PROBLEMS WITH THE CHECK ENGINE LIGHT RESULTING FROM A #2 CYLINDER MISFIRE. TOOK THE VAN TO DEALER AND THEY DID NOT FIND THE CORRECT PROBLEM, SO PAID TWICE FOR SERVICE. THE FIRST PAYMENT TO FIX RESULTED FROM THE CHARGE FOR INSPECTION FROM THE CHECK ENGINE LIGHT. SECOND CHARGE RESULTED AFTER NEEDING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND AFTER THE DEALER FIXED THE FUEL LINE ISSUE.

Seats
Filed Jul 2, 2016WA

THE REAR BACK SEAT FOLDED IN ON OUR 11 YEAR OLD SON WHEN I CAME TO A QUICK STOP (TRAVELING <20MPH). HE WAS OK, AND WE WILL NOT BE USING THAT SEAT AS WE DISCOVERED THAT IT WILL NOT ACTUALLY LOCK INTO AN UPRIGHT POSITION. IF THIS HAD OCCURRED IN AN ACCIDENT AT GREATER SPEEDS I'M CERTAIN THAT THIS DEFECT WOULD HAVE RESULTED IN SIGNIFICANT INJURY AND/OR DEATH.

Unknown or Other
Filed May 31, 201657,000 milesIL

WE PURCHASED A 2014 DODGE GRAND CARAVAN IN FEBRUARY 2015 WITH 18K MILES ON IT. OUR DUAL AC/HEAT CONTROLS WORKED FINE UNTIL APRIL 2016. AT THAT TIME, THE PASSENGER SIDE CONTROLS ONLY PROVIDED HEAT NO MATTER HOW MANY TIMES YOU FLIP THE TEMPERATURE CONTROL BACK AND FORTH. WHEN YOU RUN THE AC, THE DRIVERS SIDE WORKS FINE BUT MUST SHUT THE VENTS OFF ON THE PASSENGER SIDE BECAUSE OF THE HOT AIR. I HAVE RESEARCHED THIS PROBLEM ON MULTIPLE DODGE FORUMS AND OTHER SITES AND AND IT APPEARS THAT DODGE HAS BEEN HAVING THIS ISSUE SINCE THE 2011 MODELS CAME OUT. THIS IS AN OBVIOUS DEFECT AND NEEDS TO BE ADDRESSED SO THE PROBLEM CAN BE FIXED. SINCE THIS HAS JUST OCCURRED IN THE LAST COUPLE OF MONTHS I HAVE NOT BEEN TO GET TO A DEALER TO FIND OUT WHAT IT WOULD COST BUT THE ESTIMATES I HAVE SEEN OR OUTRAGEOUS. MANY PEOPLE HAVE INDICATED IT IS THE ACTUATOR DOOR, UPDATE TO FIRMWARE AND EVEN REPLACEMENT OF AN HVAC UNIT (?). THIS IS NOT A ONE-TIME ISSUE WITH ONE VEHICLE. THIS PROBLEM IS GROWING AND NEEDS TO BE ADDRESSED.

Air Bags
Filed Apr 28, 201648,000 milesIN

I BOUGHT MY VEHICLE AT A CHEVROLET DEALER AND THEY HAVE NO INFO IF THERE IS A RECALL ON DODGE VANS REGARDING AIRBAG LIGHTS COMING ON AND OFF, I SEARCHED FOR A RECALL ON THIS BUT ONLY FOUND IT ON OTHER DODGE VEHICLES. IT HAS BEEN DOING IT FOR ALMOST 3 WEEKS NOW, ON OCCASION STAYS ON FOR A DAY OR TWO OR COMES ON AND OFF FOR SEVERAL MINUTES AND SOME DAYS DOES NOT COME ON AT ALL. IT COMES ON WHEN FIRST START VEHICLE OR WHILE IN MOTION.

Unknown or Other
Filed Apr 24, 201634,000 milesMS

ACCELERATOR STICKS WHEN FULL THROTTLE IS APPLIED. I TRADED A 2010 CHRYSLER LX VAN I HAD FOR 5 YEARS IN ON THIS VEHICLE AND IT HAD THE SAME PROBLEM. THE CHRYSLER ACCELERATOR WAS REPLACED TWICE, ONCE AT MY EXPENSE AND ONCE ON A RECALL AND THE PROBLEM WAS NOT CORRECTED. TODAY WAS THE FIRST TIME I EXPERIENCED THIS PROBLEM WITH THE DODGE VAN I BOUGHT IN JANUARY 2016. FROM PREVIOUS EXPERIENCE I KNEW WHAT TO DO OR I COULD HAVE HAD A SERIOUS ACCIDENT. I WAS ON A 4-LANE CITY STREET AND CHANGING LANES AT THE TIME THE PROBLEM OCCURRED. A LESS EXPERIENCED DRIVER WOULD LIKELY HAVE BEEN INVOLVED IN A REAR END COLLISION. I WAS ABLE TO PUT THE EDGE OF MY SHOE UNDER THE ACCELERATOR AND PULL IT UP OFF THE FLOOR. IS THERE A RECALL ON THE DODGE AND IF NOT WHAT CAN I DO TO PREVENT THIS HAPPENING AGAIN? I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHEN MY WIFE DRIVES THE VAN.

Electrical System
Filed Apr 8, 201654,320 milesTX

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,320.

Engine
Filed Mar 28, 2016112,000 milesMI

OUR 2014 DODGE GRAND CARAVAN HAS THE SAME EXACT ISSUES AS 2011-2013 MODELS WITH THE MISFIRE ON CYLINDER 2 OR MULTIPLE CYLINDERS, AS WELL AS THE ENGINE TICKING. WE HAVE TRIED TO PURSUE THIS PROBLEM WITH CHRYSLER VIA OUR LOCAL DODGE DEALERSHIP. THEY SAY IT IS A MERE COINCIDENCE. WE FEEL THAT IT IS A CONTINUATION OF THE SAME PROBLEM INTO THE NEW MODEL YEAR, AND THAT THEIR SUPPOSED FIX FOR THIS PROBLEM IS NOT WHAT THEY THOUGHT IT WOULD BE. THE ENGINE LIGHT CAME ON WITHIN HOURS OF PURCHASING IT FROM A REPUTABLE USED CAR DEALERSHIP. RETURNED TO DEALER, THEY READ THE CODE, SAID IT WAS PROBABLY JUST A FLUKE, AND RESET IT. A COUPLE HOURS LATER IT CAME BACK ON. BROUGHT IT BACK TO THE DEALERSHIP. THEY TRIED THE "EASY" FIXES (SPARK PLUGS, WIRES, COIL) AND THE ENGINE CONTINUED TO THROW THE SAME CODE. THEY BROUGHT IT TO A REGULAR DODGE DEALERSHIP, WHERE THEY CLEANED THE INJECTORS, SAID THE PROBLEM WAS SOLVED AND SENT US ON OUR WAY. WITHIN HOURS IT THREW THE SAME CODE. CALLED THE DEALERSHIP, BUT THEY DID NOT RESPOND. WE LIVED 8 HOURS AWAY, AND WERE HALFWAY HOME AT THAT POINT. SO WE TRIED TO PURSUE IT WITH OUR LOCAL DEALERSHIP, AND THEY ARE SAYING IT IS JUST A COINCIDENCE. WE HAVE DONE EXTENSIVE RESEARCH, BOTH BEFORE AND AFTER PURCHASING THE VEHICLE, AND INTENTIONALLY AVOIDED THE 11-13 MODELS BECAUSE OF THIS EXACT PROBLEM. NOW WE REALIZE WE SHOULD HAVE BOUGHT ONE OF THOSE MODEL YEARS BECAUSE DODGE WILL CORRECT THEIR PROBLEM. HOWEVER, NOT ENOUGH COMPLAINTS HAVE BEEN MADE ABOUT THE 14S TO GET

Exterior Lighting
Filed Mar 14, 201624,600 milesMD

I PULLED OUT OF A WELL LIGHTED GAS STATION AT NIGHT AND MY INSTRUMENT PANEL LIGHTS COME ON AUTOMATICALLY SO I ASSUMED MY HEADLIGHTS WERE ALSO ON .AS I PROCEEDED TO RT 50 AND MADE THE RIGHT TURN, IT WAS PITCH BLACK EXCEPT FOR THE DASH LIGHTS WHICH WERE FULLY LIT .THE PROBLEM WAS I COULDN'T FIND THE SWITCH TO TURN ON THE HEADLIGHTS BECAUSE WITH THE HEADLIGHTS OFF, THE SWITCH WASN'T ILLUMINATED. I WAS NOW IN A SERIOUS PANIC. I WAS MOVING SLOW BUT COULDN'T SEE THE ROAD OR WHERE I WAS IN THE ROAD! I FINALLY CAME TO A COMPLETE STOP. I WAS AFRAID SOMEONE WAS GOING TO HIT ME FROM BEHIND. MY WIFE AND I COULD HAVE BEEN KILLED! I FINALLY FOUND THE SWITCH AFTER ABOUT A MINUTE. THIS HAS ALSO BEEN A PROBLEM WHILE DRIVING AT DUSK AND THE DASH LIGHTS COME ON AUTOMATICALLY AND AS IT GETS DARKER YOU DON'T REALIZE YOUR HEADLIGHTS AREN'T ON. ONE TIME A FRIEND WAS FOLLOWING US AND CALLED US ON THE CELL PHONE TO LET US KNOW OUR LIGHTS WEREN'T ON! NOTE: WE DROVE A 2000 CARAVAN FOR 14 YEARS AND KNEW TO TURN ON THE HEADLIGHTS WHEN WE COULDN'T SEE THE INSTRUMENT PANEL. SAME WITH ALL MY VEICHLES BEFORE THAT. WE'VE BEEN CONDITIONED , THAT'S HOW IT WORKS.

Unknown or OtherFire
Filed Feb 11, 201610,000 milesOH

ON THE MORNING OF APRIL 18, 2015 AROUND 2:30 AM THE ENGINE COMPARTMENT OF THE VEHICLE WAS OBSERVED TO BE ON FIRE BY A NEIGHBOR WHO CALLED 911. THE POLICE REPORT STATES THAT THE MINI VAN WAS ALMOST FULLY ENGULFED BY THE TIME THEY ARRIVED. THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY SINCE 5 PM THE DAY PRIOR AND HAD NOT BEEN STARTED SINCE THAT TIME. AT THE TIME OF THE FIRE THE VEHICLE HAD ABOUT 10,000 MILES ON IT AND THE CHRYSLER WORK AROUND FOR THE 'VENT WINDOW SWITCH' RECALL HAD BEEN DONE AS THEY DID NOT HAVE THE PART TO REMEDY THE PROBLEM. THIS HAS BEEN REPORTED TO CHRYSLER WHO AFTER ALMOST 10 MONTHS HAS DETERMINED THAT THEY DO NOT SEEM TO KNOW WHAT CAUSED THE FIRE BUT THAT THEY ARE NOT RESPONSIBLE.

Electrical SystemFire
Filed Feb 1, 201645,000 milesWI

I HAD AN ELECTRICAL FIRE IN MY 2014 CARAVAN, THE FIRE STARTED IN THE AREA OF THE TIPM MODULE AND BURNED UP A WIRING HARNESS IN CLOSE PROXIMITY TO THE TIPM MODULE AS WELL. THE FIRE STARTED WHILE WE WERE DRIVING THE VEHICLE. I RECENTLY FOUND A DEFECT INVESTIGATION TO DO WITH 2008-2014 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN TIPM MODULES THE NHTSA ACTION NUMBER WAS DPI4004 AND ALSO STATED OTHER VARIOUS ISSUES INCLUDING THE FAILURE OF THE INSTRUMENT PANEL. WE ALSO HAD THE INSTRUMENT PANEL SHUT DOWN WHILE DRIVING A WHILE BACK, BUT EVERYTHING CAME BACK ON AND THIS INCIDENT HASN'T HAPPENED AGAIN. I AM CONCERNED WITH THE SAFETY OF THE VEHICLE AND WANTED TO MAKE PEOPLE AWARE OF THE ISSUES I HAVE HAD. IT SEEMS REALLY FISHY THAT THERE WAS A PREVIOUS INVESTIGATION INTO THE TIPM MODULE, AND THAT TWO OF THE INCIDENTS THAT I HAVE EXPERIENCED ARE CALLED OUT IN THE REPORT MENTIONED ABOVE.

Electronic Stability Control (esc)
Filed Jan 30, 201616,981 milesWA

MIL LIGHT CAME ON. HAD OIL CHANGED & CHECKED. MIL DID NOT TURN OFF. TPMS LIGHT CAME ON. CHECKED TIRES. TPMS LIGHT DID NOT TURN OFF. ESC LIGHT CAME ON. VEHICLE GOT STUCK IN PARK SEVERAL TIMES. GOT VEHICLE OUT OF PARK AND DROVE HOME. VEHICLE WAS PARKED FOR A FEW DAYS. TRIED TO START. DEAD BATTERY. CHARGED BATTERY AND STARTED VEHICLE. VEHICLE WOULD NOT TURN OFF EVEN WITH IGNITION KEY REMOVED. VEHICLE OVERHEATED TO MAX TEMPERATURE ON GAUGE, BEGAN TO STEAM AND SPILLED A LOT OF COOLANT. VERY AFRAID VEHICLE WOULD CATCH FIRE. CALLED AAA AND TOW TRUCK DRIVER LOCATED AND REMOVED FUSE TO SHUT DOWN RUNNING VEHICLE. HAD VEHICLE TOWED TO CHRYSLER DODGE DEALERSHIP. AFTER A WEEK STILL HAVE NOT HEARD FROM DEALERSHIP SERVICE DEPARTMENT OR CHRYSLER. THE VEHICLE BEING STUCK WITH THE ENGINE RUNNING EVEN WITH IGNITION KEY REMOVED AND SUBSEQUENT RAPID OVERHEATING AND LOSS OF COOLANT PRESENTED AN EXTREMELY DANGEROUS SITUATION WITH THE STRONG POTENTIAL FOR A VEHICLE FIRE. THE TPMS LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO DETERMINE IF THERE REALLY IS AN UNDERINFLATED TIRE AND/OR TIRES. THE ESC LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO USE THIS FUNCTION FOR IMPROVED THE VEHICLE'S TRACTION IN VATIOUS SITUATIONS.

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 9, 201534,000 milesMI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE WAS CHECKED AND AIR WAS PLACED IN THE TIRES, BUT THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Air Bags
Filed Oct 30, 201525,000 milesIL

THE VEHICLE AIRBAG LIGHTS STAY ON...THE WINDSHIELD WIPERS CUT ON BY THEMSELVES AND THE WINDOW ROLLS DOWN BY ITSELF. THE CAR CAN BE STATIONARY OR IN MOTION.

Electrical System
Filed Oct 26, 2015FL

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO PART UNAVAILABILITY FOR THE RECALL REPAIR. THE CONTACT STATED THAT A COUPLE MONTHS LATER, WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE NOISE WAS DUE TO THE CABLES OF THE DISCONNECTED SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Oct 13, 201562,000 milesFL

THE DASHBOARD LIGHT AND BELL FOR AIR BAGS KEEPS COMING ON. CAR WAS BEING DRIVEN ON REGULAR ROADS FROM 35 TO 70 MILES PER HR

Seats
Filed Oct 12, 201530,000 milesMA

THE RIGHT SIDE SEAT IN THE MIDDLE ROW HAS FLIPPED TO FOLD ITSELF WHILE I WAS DRIVING. THIS HAS HAPPENED TWICE. NO ONE WAS IN THE SEAT EITHER TIME. I AM NOT CERTAIN IF THE CAR WAS IN MOTION. IT APPEARS THE LEVER THAT RELEASES THE SEAT FOR THE STOW AND GO FEATURE EITHER DISENGAGED OR DID NOT FULLY ENGAGE THE LAST TIME THE SEAT WAS POSITIONED. I WONDERED IF THE SEAT WAS NOT FULLY LOCKING INTO THE UPRIGHT POSITION EVERYTIME. SO I HAVE TRIED TO LIFT THE LEVER UP JUST ENOUGH TO DISENGAGE THE SEAT WHILE KEEPING THE SEAT IN THE UPRIGHT, BUT NOT LOCKED, POSITION. I HAVE NOT BEEN ABLE TO DO SO.

Engine
Filed Sep 21, 201510,000 milesGA

MY 2014 GRAND CARAVAN HAS BEEN HAVING ISSUES WITH NOT STARTING. I MAY HAVE TO TRY 4 TIMES BEFORE IT WILL START. THIS WAS BAD ENOUGH, BUT IT HAS ALSO LEFT ME SITTING IN VERY BUSY TRAFFIC 3 TIMES IN THE LAST TWO WEEKS. THE FIRST TIME HAPPENED AS I WAS EXITING OFF THE INTERSTATE. THE CAR JUST WENT DEAD WITH NO WARNING. I WAS ABLE TO RESTART AND KEEP GOING. THE SECOND AND THIRD INCIDENTS HAPPENED YESTERDAY. THE FIRST TIME IT WENT DEAD YESTERDAY WAS AS I WAS PULLING OUT OF MY DRIVEWAY. I WAS COMPLETELY ON THE ROAD AND WAS IN THE PROCESS OF TRYING TO ACCELERATE. MY CAR BEGAN TO SHAKE, ALL LIGHTS CAME ON THE PANEL, AND THE CAR WAS DEAD. THE SECOND TIME THIS HAPPENED YESTERDAY, I WAS SLOWING DOWN TO STOP AT A RED LIGHT ON A VERY BUSY 4 LANE HIGHWAY. THE CAR WENT DEAD WITH NO WARNING. WE TOOK THIS CAR TO THE DEALERSHIP TO HAVE IT CHECKED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO CODE. I REFUSE TO DRIVE THIS CAR, THAT WE'VE HAD LESS THAN A YEAR, BECAUSE I FEAR FOR MY LIFE AND EVEN MORE FOR MY CHILD'S LIFE. THIS NEEDS TO BE FIXED IMMEDIATELY.

Electrical System
Filed Sep 18, 2015WI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/19/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/14/2016 *JS

Visibility/Wiper
Filed Sep 18, 201540,000 milesMI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT WINDOW IN THE REAR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENT WINDOW SWITCH WAS NOT AVAILABLE. THE MECHANIC DISCONNECTED THE WINDOW SWITCH TO PREVENT A POSSIBLE FIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 15, 2015WI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 28, 2015WA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 2015CA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/05/16. *JB UPDATED 3/21/2016 *JS

Electrical System
Filed Aug 24, 2015FL

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 21, 2015FL

ALMOST SIX MONTHS AND STILL CANNOT GET THE REAR QUARTER VENT WINDOW SWITCH ISSUE SOLVED. HELP!!

Electrical System
Filed Aug 21, 2015MN

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 20, 2015OH

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 20, 2015PA

TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ THE CONSUMER STATED THERE WAS A FAULTY SWITCH WIRING. UPDATED 3/23/2016 *JS

Wheels
Filed Aug 18, 20156,120 milesMN

CALLED A TOW TRUCK AFTER A BLOWN TIRE. WAS TOWED TO THE NEAREST SHOP WHERE THEY ATTEMPTED TO REPAIR THE TIRE. THEY INSPECTED ALL FOUR OF MY TIRES AND I WAS ADVISED I HAD DRY ROT IN THEM AND THEY EXPECTED I WOULD BE REPLACING THEM ALL WITHIN A YEAR. ONLY HAD THE VEHICLE FOR ONE YEAR AND WAS ONLY AT 6000 MILES. SINCE THEN I'VE TAKEN IT TO 2 OTHER TIRE SPECIALISTS AND ALL TOLD ME MY VEHICLE IS A HAZARD TO DRIVE, AND IT SHOULD BE PARKED UNTIL FIXED. SPOKE WITH THE DODGE DEALERSHIP, CUSTOMER SERVICE, AND YOKOHAMA TIRES REP, ALL SAID ITS COSMETIC AND I SHOULDN'T WORRY ABOUT IT. I REFUSE TO PUT MY FAMILY IN JEOPARDY BECAUSE THEY DON'T WANT TO FIX THEIR MISTAKES.

Electrical System
Filed Aug 18, 201550,000 milesMI

THIS COMPLAINT FOR THE REAR VENT SWITCH IS JUST TO EXPRESS MY FRUSTRATION WITH THE LENGTH OF TIME IT'S TAKING TO GET THE NEW SWITCH. HOW LONG SHOULD IT TAKE WHEN VANS PRIOR TO 2010 HAD A SIMILAR SWITCH THAT WORKED PERFECTLY. THIS HAS BEEN GOING ON SINCE 3/14, & SHORTLY AFTER I BOUGHT THIS USED VAN I CONTACTED DEALERS IN AZ IN 2/15 & THE WAITING LIST WAS TOO LONG. SO I WAITED UNTIL WE RETURNED TO MI, REPORTED IT IN 4/15, & WAS JUST TOLD THEY ARE JUST RECEIVING PARTS FOR THE MARCH WAITING LIST & SO IT WILL AT LEAST BE ANOTHER 2-4 MONTHS FOR ME. I WANT THIS FIXED BEFORE WE RETURN TO AZ IN DEC. CAN'T CHRYSLER BE SPEEDED UP??? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).. *TR

Fuel/Propulsion SystemFire
Filed Aug 17, 201557,000 milesFL

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION OF UNSPECIFIED WIRING THAT BURNED OUT THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Tires
Filed Aug 11, 20156,143 milesMI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN EQUIPPED WITH YOKOHAMA AVID TIRES, SIZE: S33 225/65/R17 (NA). UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER TIRES WERE WORN HALFWAY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE TIRES WERE WORN DOWN HALFWAY. THE CONTACT WAS INFORMED THAT THIS WAS ABNORMAL WEARING WITH THIS SPECIFIC BRAND OF TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,143. UPDATED 09/06/16*LJ *CN

Electrical System
Filed Aug 5, 2015MI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 26, 201519,542 milesAL

APPROX. 3 WEEKS AGO MY 2014 DODGE CARAVAN BEGAN TO HAVE ACCELERATION ISSUES. WHEN GETTING ON THE FREEWAY IT LOST THE ABILITY TO ACCELRATE AND I DROVE 15-25 MPH ON THE INTERSTAE FOR ABOUT 3 MILES BEFORE IT FINALLY REACHED 30 MPH AND THEN BEGAN TO FUNCTION NORMALLY. THE ACCELRATION PROBLEM OCCURED SEVERAL TIMES PROMPTING ME TO SCHEDIULE A MAINTINANCE APPT. THEN ON 7/23/15 MY 2014 DOGE GRAND CARAVAN STARTED HAVING ISSUES STARTING; WHEN I WOULD TURN THE KEY IT WOULD SPUTTER BEFORE CATCHING AND CRANKING. THAT EVENING I TURNED IT OFF AND UPON RETURNING IT WOULD NOT CRANK AT ALL. WHEN I WOULD TURN THE KEY IT JUST CLICKED AND I COULD SMELL WHAT SEEMED TO BE BURNING WIRES. IT WAS TOWED TO THE DODGE DEALERSHIP AND I AM AWAITING A UPDATE ON THE ACTUAL DIAGNOSTIC'S.

Air Bags
Filed Jul 24, 201540,900 milesMO

TL* THE CONTACT RENTED A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.

Electrical SystemCrash
Filed Jul 14, 201534,520 milesCA

DURING TRAFFIC AT ROUGHLY 10PM, THE CHARGE INDICATOR LIGHT CAME ON. OUR VEHICLE ALL OF A SUDDEN STARTED LOSING POWER ON THE FREEWAY. BY THE TIME WE GOT TO THE NEXT EXIT, WE WERE LOSING POWER WITH STEERING, CAUSING US TO CRASH INTO A FIRE HYDRANT. WE WERE ABLE TO GUIDE IT INTO A PARKING SPOT BEFORE LOSING THE REST OF THE ELECTRICAL CAPABILITIES (WINDOWS, LIGHTS, ETC.). MY FAMILY WAS STUCK IN THAT DESOLATE ARE WITH NO WAY TO CHARGE OUR PHONE AND TWO SLEEPING YOUNG CHILDREN. AFTER GETTING IT TOWED, THE VEHICLE ENDED UP IN THE SHOP FOR A LITTLE UNDER 3 WEEKS FOR REPAIR TO THE COLLISION THAT HAD OCCURRED. THE ELECTRICAL CHECKED GOOD. THE NEXT DAY, THE CHARGING INDICATOR LIGHT AGAIN WENT ON AFTER BEING ON THE ROAD FOR ROUGHLY 18 MILES. THANK GOODNESS THIS TIME IT ALL HAPPENED IN THE DAY AND WE WERE STUCK IN A BETTER AREA. AFTER CHECKING GOOD AGAIN AT THE COLLISION CENTER, THE VEHICLE WAS TRANSFERRED TO THE DODGE DEALER FOR FURTHER DIAGNOSIS. THIS IS WHEN THEY FINALLY PINPOINTED IT WAS AN ALTERNATOR ISSUE. THANKFULLY THE VEHICLE IS STILL UNDER WARRANTY.

Unknown or Other
Filed Jun 29, 20157,626 milesOR

I WENT ON A TRIP WITH 5 PEOPLE. MY GRAND CARAVAN HAS 4 BUCKET STYLE SEATS, 2 IN FRONT 2 IN THE MIDDLE. IN THE REAR OF MY VEHICLE WHICH HAS THE STOW AND GO SEATING OPTION THERE ARE TWO SEATS. ONE IS FOR 1 PERSON THE OTHER FOR 2 PEOPLE. I OPENED THE SEAT FOR TWO, EVEN THOUGH THERE WAS ONLY ONE SITTING IN THE REAR. I CLOSED THE REAR DOOR AFTER MY FRIEND WAS SEATED. WHEN WE GOT TO OUR DESTINATION THE 4 FRONT PEOPLE IN FRONT GOT OUT. WE THEN DISCOVERED THE PERSON IN THE REAR HAD NO WAY TO OPEN THE REAR DOOR FROM THE INSIDE. SURE I THE DRIVER HAD A BUTTON ON THE FRONT CONSOLE AND ANOTHER ONE ON MY KEY FOB, TO RELEASE THE REAR LIFT DOOR, BUT THE PERSON IN THE REAR WAS TRAPPED AS SHE HAD NO WAY TO OPEN THE DOOR FROM THE INSIDE. THAT IS BOTH A INCONVENIENCE ISSUE AND A SAFETY ISSUE. BUT THERE SHOULD BE A BUTTON WITH A CHILD LOCK TO PREVENT KIDS SITTING IN THE REAR FROM OPENING THE DOOR THEMSELVES OR TO ALLOW AN ADULT TO OPEN THE LIFT DOOR THEMSELVES

Electrical System
Filed Jun 15, 2015NC

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE DEALER DISCONNECTED THE WINDOW SWITCH. UPDATED 08/25/15*JB

Engine
Filed Jun 7, 20155,000 milesFL

WHILE SLOWING DOWN TO ENTER A PARKING LOT, THE CAR ENGINE STOPPED. THE POWER STEERING WENT AS DID THE BRAKES. I PUT IT INTO NEUTRAL AND STARTED THE CAR. SINCE THEN IT HAS RANDOMLY STOPPED AT LOW SPEED DOZENS OF TIMES, SLOWING FOR A RED LIGHT OR ENTERING A PARK LOT. THE CAR HAS BEEN TO THE SHOP 6 TIMES. 3 DIFFERENT ELECTRONIC MODULES HAVE BEEN REPLACED. IT STILL STALLS OUT.

Electrical System
Filed Jun 4, 2015MN

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System › Horn
Filed Jun 1, 2015100 milesOR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE HORN WAS DEPRESSED, THERE WAS A TWO SECOND DELAY BEFORE AN AUDIBLE NOISE WAS PRESENT. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT IMMEDIATELY RESPOND. THE CONTACT INDICATED THAT IT TOOK APPROXIMATELY TWO SECONDS FOR THE VEHICLE TO ACCELERATE AFTER DEPRESSING THE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Engine
Filed May 13, 2015100 milesMO

WE PURCHASED THE VEHICLE ON 9/27/15. ON 10/3/14 WHILE DRIVING 70 MPH ON THE INTERSTATE THE VEHICLE DIED AND SHOOK VIOLENTLY. ALL SYSTEM INDICATOR LIGHTS FLASHED RANDOMLY. 10/4/14 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/6/15 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/10/15 THE BATTERY LIGHT APPEARED FOR 2 HOURS.

Engine
Filed May 4, 201517,000 milesGA

AS I WAS AT A STOP MY CAR STALLED. THEN STARTED BOGGING REAL BAD AS IF IT WAS RUNNING ON 4 CYLINDERS. HAD IT TOWED TO THE DEALER AND THE CHECK ENGINE LIGHT WAS FLASHING. THEY PUT IT ON THE MACHINE AND SAID IT WAS FINE. 2 WEEKS LATER THE SAME THING HAS HAPPENED AND THEY ARE TELLING ME THEY CAN NOT DIAGNOSE THE PROBLEM. *TR

Electrical System
Filed Apr 29, 2015NY

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN

Electrical System
Filed Apr 23, 2015PA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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