Page 5 of 8 · complaints 201–250 of 359

2014 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Dec 8, 2018MI

TAKATA RECALL. 2014 CARAVAN ENGINE KNOCKING NOISE DO TO BAD ROCKER ARMS AND CAMSHAFT. THIS PROBLEM IS RELATED ON ALL 2014 CARAVANS AND JEEPS WITH A 3.6 LTR ONLY DO TO WEAKNESS ON ROCKER ARM BEARING. AND SHOULD BE FIXED AT DODGE EXPENSE AS IT'S NOT A CHEAP FIX AN I'M NOT IMPRESSED BY DODGE WITH THE ISSUE

Air Bags
Filed Dec 8, 201855,000 milesNC

I FLIPPED ON MY BRIGHTS, WHILE DRIVING ON BACK ROADS AT NIGHT. THE DASH LIGHTS ALL LIT UP, THE LIGHT BRIGHTNESS BEGAN BLINKING IN AND OUT, AND EVEN THE RADIO SWITCHED OFF AND ON. WHEN I TURNED THE BRIGHTS OFF, THE AIRBAG LIGHT STAYED LIT, THEN THE STABILITY ASSIST LIGHT LIT BACK UP. I FLIPPED THE BRIGHTS ON AGAIN, WITH THE SAME RESULT AS THE FIRST TIME.

Air Bags
Filed Dec 8, 201855,000 milesNC

I FLIPPED ON MY BRIGHTS, WHILE DRIVING AT NIGHT ON BACK ROADS. THE DASH LIGHTS ALL LIT UP, THE LIGHT BRIGHTNESS BEGAN BLINKING IN AND OUT, AND EVEN THE RADIO SWITCHED OFF AND ON. WHEN I TURNED THE BRIGHTS OFF, THE AIRBAG LIGHT STAYED LIT, THEN THE STABILITY ASSIST LIGHT LIT BACK UP. I FLIPPED THE BRIGHTS ON AGAIN, WITH THE SAME RESULT AS THE FIRST TIME. I HAVE SINCE BEEN MADE AWARE THAT THE TIPM IS FAULTY. I HAD A PROBLEM WITH THE AIRBAG LIGHT AT MILE 172 WHEN I FIRST BOUGHT THE VEHICLE NEW. AT THAT TIME, I WAS TOLD THAT THE ORIGINAL TIPM WAS FAULTY AND IT WAS REPLACED. 55000 MILES ON THE VEHICLE, AND WE ARE WORKING ON TIPM NUMBER THREE. BOTH OF OUR TIPM ISSUES HAVE INVOLVED AIRBAG FUNCTION, WHICH MAKES THIS A DANGEROUS PROBLEM.

Engine
Filed Dec 5, 201880,000 milesTX

RELATED TO SERVICE BULLETIN SB-10058301-5939, DODGE HAS A KNOWN ENGINE DEFECT THAT RESULTS IN FAILURE OF THE ENGINE OIL COOLER THAT CAN CAUSE SUDDEN AND MAJOR OIL LOSS AND POTENTIAL CATASTROPHIC ENGINE FAILURE. THIS FAILED ON MY VEHICLE SUDDENLY CAUSING A MAJOR LOSS OF OIL, LARGE OIL SPILL. IT APPEARS THAT THIS IS A VERY COMMON FAILURE, I DON'T UNDERSTAND WHY THIUS ISNT BEING RECALLED.

Electrical System
Filed Nov 18, 201847,000 milesIL

ALL LIGHTS ARE FLASHING AND THERE ARE WEIRD NOISES FROM UNDER HOOD .VAN DOES NOT WANT TO START. THERE IS CLICKING NOISE UNDER TIPM MODULE. I AM LUCKY IT DID NOT BREAK WHILE DRIVING BECAUSE WE USE IT AS A FAMILY CAR. FROM WHAT I READ ON INTERNET IT SEEMS LIKE A TIPM FAILURE . AND. IT HAPPENS 1 MONTH AFTER MY WARRANTY HAD EXPIRED.

Air BagsCrash1 injured
Filed Nov 12, 2018121,011 milesMI

AFTER GOING SIDEWAYS INTO A VERY STEEP DITCH, BOTH DRIVER AND PASSENGER FRONT SIDE AIRBAG CHARGES WENT OFF, BUT NEITHER AIRBAG DEPLOYED. THE SEAT BELT LOCKED SO TIGHT THAT I COULDN'T REACH THE DOOR HANDLE OR WINDOW SWITCH, OR UNBUCKLE THE SEAT BELT TO EXIT THE VEHICLE.

Engine
Filed Nov 2, 2018130,000 milesLA

CHECK ENGINE LIGHT CAME ON INDICATING THE NEED FOR A NEW CYLINDER COIL AND OR NEW SPARK PLUG. AFTER REPLACING, CHECK ENGINE LIGHT REMAINED ON AND THE PROBLEM DID NOT GO AWAY. ( IRREGULAR IDLE, ENGINE NOISE NOT IN TUNE, BUMPING NOISE, LIKE IT WANTS TO KILL, OR GO OFF) THE NOISE IS ONLY APPARENT WHEN AT STOP. MILEAGE MAY BE AFFECTED ALSO.

Engine
Filed Oct 23, 2018119,000 milesMI

I RECENTLY HAD MY OIL CHANGED AT THE LOCAL DODGE DEALER AND WITHIN A FEW WEEKS NOTICED A PUDDLE UNDER MY CAR WHILE PARKED IN MY DRIVEWAY. IT TURNED OUT TO BE ENGINE OIL, AND AFTER A QUICK SEARCH FOR 2014 GRAND CARAVAN OIL LEAKS IT APPEARS TO BE A PROBLEM KNOWN BY CHRYSLER CORP, AND IS MOST LIKELY A FAULTY OIL FILTER HOUSING ASSEMBLY. THE OIL HAS PRETTY MUCH SPREAD ALL OVER THE TOP OF THE INTAKE MANIFOLD, THE TRANSMISSION HOUSING, AND ALL PARTS UNDERNEATH. THE CAR ALSO HAD A BURNT OIL SMELL WHEN I TOOK IT ON A TEST DRIVE. I AM CONCERNED THAT THE LEAKING OIL COULD CATCH FIRE ON THE EXHAUST AND WON'T BE DRIVING THE CAR ANY MORE UNTIL I CAN GET IT FIXED. IT CERTAINLY SEEMS LIKE A SAFETY ISSUE CHRYSLER SHOULD TAKE CARE OF, BUT THE CAR IS JUST OVER THE 100,000 MILE POWERTRAIN WARRANTY. I DON'T CURRENTLY HAVE ANY ENGINE OR OIL LIGHTS ON, AND IT DOESN'T APPEAR TO BE AN ACTIVE LEAK WHEN THE CAR IS NOT RUNNING. THIS APPEARS TO BE WIDESPREAD AND SHOULD BE A RECALL ITEM IN MY OPINION.

Seats
Filed Oct 3, 201872,000 milesMD

MY VEHICLE WAS PARKED AT MY JOB. WHEN I RETURNED TO MY VEHICLE TO LEAVE WORK I NOTICED THAT THE FRONT PASSENGER HEADREST WAS DEPLOYED. I CHECKED FOR ANY DAMAGE TO THE VEHICLE AND THERE WAS NONE AT ALL. I DROVE THE VEHICLE HOME AND MY HUSBAND TRIED TO RESET THE HEADREST BUT IT APPEARS AS THE PLASTIC CLIPS THAT HOLD THE "ROD" IN PLACE HAVE BROKEN SO THE HEADREST WILL NOT RESET. I DO NOT FEEL SAFE HAVING A PASSENGER IN THE SEAT NOR DO I REALLY FEEL SAFE DRIVING INCASE THE DRIVER'S SIDE WAS TO DEPLOY WHILE I AM DRIVING.

Engine
Filed Oct 2, 2018134,000 milesMI

WE HAVE HAD THIS VEHICLE FOR 2 YEARS. IT HAD A TICKING SOUND FROM THE DAY WE BOUGHT IT. THE DEALER SAID IT WAS OUR CAMS AND ROCKERS WHICH THEY REPAIRED. SHORTLY AFTER WE STARTED GETTING A P0304 CODE...TOLD NOT TO WORRY ABOUT IT. CODE WENT AWAY THEN WE GET THE CODE AGIN SO WE REPLACE ALL 6 SPARK PLUGS WITH MOPAR PLUGS AND MOPAR COILS..HAD TO REPLACE THE STARTER AS WELL. CODE CAME BACK AND HAS A ROUGH IDLE...ENGINE RUNS GREAT BUT IDLE IS BAD. LOW COMPRESSION ON 4TH CYLINDER AND NOW LOOKING AT A CRACKED HEAD. DODGE HAS A PROBLEM WITH THESE PENTASTAR ENGINES...A LOT MORE THAN 7500. A RECALL NEEDS TO HAPPEN WITH THESE ENGINES. I HAVE A 2003 PONTIAC MONTANA THAT RUNS GREAT AND I HAVE NOT ANYWHERE NEAR THE PROBLEMS. DODGE NEEDS TO REPAIR MY VAN!!!!

Seats
Filed Oct 1, 201846,000 milesVA

DRIVER SIDE HEADREST HIT DRIVER WHILE VEHICLE WAS BEING DRIVEN ON A CITY STREET BECAUSE THE HEADREST BROKE APART. THERE WAS NO IMPACT OR OTHER APPARENT CAUSE OF THIS TO HAPPEN. HEADREST CAME APART AND THE INTERNAL PLASTIC PIECES HOLDING A METAL ROD IN PLACE ARE BROKEN. IT WILL NOT GO BACK INTO PLACE DUE TO BROKEN PIECES.

Wheels
Filed Oct 1, 2018NC

LOW TIRE PRESSURE WARNING LIGHT STAYS ON AFTER CHECKING THAT TIRES ARE INFLATED CORRECTLY. CHRYSLER DEALERSHIP SAID THERE WAS NO RECALL ON MY VEHICLE AND THEY RECOMMENDED REPLACING ALL FOUR SENSORS: $75 PER WHEEL PLUS LABOR.

Electrical SystemFire
Filed Sep 28, 201823,614 milesFL

DRIVER STOPPED AT A STOP SIGN, TURNED RIGHT, ACCELERATED TO 10-15 MPH AND THE VEHICLE'S ENGINE SHUT OFF. AT THE SAME TIME THE FOUR WAY LIGHTS BEGAN FLASHING, HORN SOUNDED (LIKE A CAR ALARM ACTIVATED - ON-OFF-ON-OFF), WIPERS BEGAN MOVING BACK AND FORTH ALONG WITH WIND SHIELD FLUID SPRAYING OUT. AFTER COASTING TO A STOP, THE DRIVER SMELLED SOMETHING BURNING AND IMMEDIATELY EVACUATED THE VEHICLE AND CALLED 911. FIRE CREWS ARRIVED TO FIND A FIRE IN THE ENGINE COMPARTMENT, DRIVER'S SIDE. FIRE EXTINGUISHED WITH WATER. NO INJURIES. VEHICLE TOWED TO SECURE LOCATION FOR FURTHER INVESTIGATION. ...*BF UPDATED 10/30/18*JB *DT*JB *DT*JB

Electrical System
Filed Aug 28, 201819,000 milesIL

OVERHEATING OF THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARMREST AS WELL AS THE INTERIOR DOOR OPENING HANDLE. HOT TO THE TOUCH.

Seats
Filed Aug 27, 201881,740 milesAZ

WHILE WIFE WAS AT WORK, DRIVER SIDE HEADREST DEPLOYED AT SOME POINT. (SHE PARKED AT 6AM AND CAME OUT AT 330PM). VAN WAS PARKED AND UPON INSPECTION NO DAMAGE DONE TO VEHICLE TO WARRANT DEPLOYMENT, AIRBAGS NOT DEPLOYED AND ONLY THE DRIVERS SIDE HEADREST DEPLOYED. HEADREST NOT COVERED UNDER WARRANTY, HAD TO MOVE IT TO PASSENGER SEAT IN ORDER TO BE ABLE TO DRIVE THE VEHICLE. AFTER INSPECTING HEADREST, FOUND THAT LEFT PLASTIC CLIP HOLDING IN BAR ASSEMBLY SNAPPED AND BROKE OFF, CAUSING THE RIGHT ONE TO WARP AND BREAK (JUST A GAP). HEADREST CANNOT BE RESET DUE TO THE DAMAGE AND A NEW ONE HAS TO BE PURCHASED.

Engine
Filed Aug 22, 2018130,074 milesCA

MY VAN HAS A 3.6L PENTASTAR V6 ENGINE. CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING. CAR STARTED TO SHAKE AND LOSE POWER AT STOP LIGHT. AN OBD TEST INDICATED THAT CYLINDER #2 WAS MISFIRING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE ATTRIBUTABLE TO A CRACKED CYLINDER HEAD ON THE LEFT SIDE. CHRYSLER HAS PROMISED TO REPLACE FOR AFFECTED ENGINES AT NO COST TO OWNERS AS LONG AS THE VEHICLE IS WITHIN 10 YEARS OR 150,000 MILES. I HAD A SIMILAR ISSUE TWO YEARS AGO WHICH WAS FIXED AT NO COST TO ME WHEN THE VEHICLE WAS AT 78,000 MILES PLUS.. I AM FILING THIS COMPLAINT BECAUSE THIS TIME CHRYSLER HAS REFUSED TO PICK UP THE COST OF $1,800 PLUS ESTIMATED BY THE CHRYSLER DEALERSHIP TO REPLACE THE CYLINDER HEAD ON MY VEHICLE. I HAVE CONTACTED THE CHRYSLER NUMBER SET UP TO RESOLVE THIS ISSUE SEVERAL TIMES BUT THE OFFICIAL RESPONSE IS THAT MY VEHICLE HAS A HIGH MILEAGE OF 130,084 AND THEREFORE NOT WITHIN THE 5 YEARS 100,000 MILES WARRANTY WINDOW. BUT INSTEAD OF ISSUING A MASS RECALL TO ADDRESS THIS PROBLEM CHRYSLER HAS ISSUED A PUBLIC BULLETIN STATING THAT THE COMPANY WILL PAY FOR THE REPLACEMENT OF CYLINDER HEADS AS THIS PROBLEM OCCURS ON THE PENTATSTAR ENGINE UP TO 10 YEARS 150,000.(NOT 5 YEARS 100,000 MILES) I HAVE POINTED OUT THIS FACT AND REFERENCED THE CHRYSLER BUT TO NO AVAIL. IN SHORT CHRYSLER HAS REFUSED TO HONOR ITS PUBLICLY STATED COMMITMENT IN THIS CASE. I AM WRITING TO REQUEST FOR AR

Electrical System
Filed Aug 20, 201868,000 milesAL

NO BU5 WARNING. INSTRUMENT LIGHTS CPME ON. WINDSHIELD WIPERS COME ON. HEADLIGHTS COME ON RADIO QUITS WORKING. AIR CONDITIONER STOPS WOKING.VEHICLE IS IN MOTION WHEN THIS STARTS HAPPENED 2 YEARS AGO. TWO YEARS AGO SENT VEHICLE TO DEALER. THEY SAID THEY TOOK THE CAR APART AND PUT IS BACK TOGETHER PROBLEM DISAPPEARED. OCCURED AGAIN A OOUPLE OF WEEKS AGO. NOBODY SEEMS TO KNOW WHAT TO DO.

SeatsCrash
Filed Aug 19, 201868,000 milesFL

WHILE DRIVING, THE VEHICLE ACTIVE HEAD RESTRAINT DEPLOYED, ON ITS OWN, PUSHING MY HEAD FORWARD. NO COLLISION HAD OCCURRED AT THE TIME OF DEPLOYMENT. THE HEAD RESTRAINT LOOKS AS IF THE PLASTIC BRACKET INSIDE BROKE BECAUSE I TRIED RESETTING THE HEAD RESTRAINT, PER MANUFACTURER INSTRUCTIONS, BUT IT WILL NOT RESET. HEAD RESTRAINT NEEDS TO BE REPLACED WITH A NEW PART.

Engine
Filed Aug 13, 201851,010 milesNC

ENGINE SMOKING AND OVER HEAT. DEFECT HEATER HOSES Y FITTING SPLITS . ITS ALL OVER U TUBE AS A COMMON PROBLEM. POOR AND NO WARRANTY $450 REPAIR

Air Bags
Filed Jul 11, 201893,000 milesMD

AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?

Electrical System
Filed Jul 9, 2018160,000 milesNJ

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Air Bags
Filed Jun 25, 201842,000 milesMI

BACKING OUT OF DRIVEWAY AND DRIVERS SIDE HEADREST POPPED OPEN

Seats › Front Assembly › Head Restraint1 injured
Filed Jun 19, 201866,650 milesVA

AS VEHICLE WAS BEING BACKED UP AT A DEALERSHIP PARKING LOT THE FRONT PASSENGER SEAT HEADREST DEPLOYED STRIKING THE PASSENGER IN THE NECK AND SKULL AREA.

Air Bags
Filed Jun 5, 201823,000 milesTX

THE PASSENGER SIDE AIRBAG INSIDE THE HEADREST DEPLOYED ON IT'S OWN WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS STATIONARY AND UNATTENDED.

Electrical System
Filed May 29, 201887,000 milesPA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DEALER (B & B CHRYSLER DODGE JEEP RAM, 125 GRANDVIEW AVE, HONESDALE, PA) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V632000 (TIRES), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 87,000.

Electrical System
Filed May 1, 201847,940 milesMI

THE VAN DOES NOT ALLOW YOU TO MANUALLY CHECK THE TRANSMISSION FLUID,IT DEALER ONLY AND A LOT OF DEALERS WANT CHECK LEVELS WHEN YOU GET A OIL CHANGE,SO IF LEAKING YOU WANT NO.THEN YOU END UP WITH A BROKEN TRANSMISSION.ONCE THEY SERVICE AND REBUILD YOUR TRANS,THEN THE CONTROL DASH BOARD SENSORS WANT OPERATE PROBABLY ANYMORE DUE TO THE CALIBRATIONS WANT WORK PROBABLY.THE VEHICLE WAS IN MOTION WHEN IT STOPPED ON THE HIGHWAY.MILES WERE 47940.BACK DEFROST LIGHT SPLINKS AND WANT GO OFF AND CAUSES RADIO TO SHORT OUT AND HVAC SYSTEM.DEALER DONT KNOW HOW TO FIX THE PROBLEM.

VisibilityFire
Filed Apr 23, 201890,000 milesPA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S WINDOW DID NOT FUNCTION. REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY #101, LANGHORNE, PA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). CASE NUMBER: 33951971 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Service Brakes
Filed Mar 29, 20182,000 milesIL

WHILE DRIVING OVER 40 MPH, SUDDENLY BRAKES GET SPASTIC, THEY ARE TRYING TO BRAKE AS I AM DRIVING ON EXPRESSWAY. THIS PROBLEM WORE OUT COMPLETELY THE BRAKES AND CALIPERS AT 18000 MILES. GOT NEW BRAKES (DODGE REGULATION) AND NOW SAME THING HAPPENED ON EXPRESSWAY WHILE DRIVING OVER 45MPH. I NEED TO DRIVE ON X-WAYS.

Engine
Filed Feb 21, 2018IA

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK OF OIL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO CONTACTED THE DEALER (DEWEY DODGE CHRYSLER JEEP, 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) TO ORDER THE PART. THE DEALER STATED THAT THE OIL HOUSING UNIT WAS ON BACKORDER WITH 720 OTHER VEHICLE OWNERS WAITING FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Visibility › Defroster/Defogger/Hvac System › Rear Window › Electrical Heating Element
Filed Feb 2, 2018NY

2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

Seats
Filed Jan 22, 201872,500 milesOK

DRIVER'S HEADREST DEPLOYED DUE TO THE PLASTIC THAT HOLDS A PIN BROKE INTERNALLY. THIS SPRING LOADED SYSTEM APPARENTLY HAD ENOUGH TENSION THAT IT BROKE THE PLASTIC. MY VEHICLE WAS STATIONARY AND UNOCCUPIED AT THE TIME. IF I HAD BEEN SITTING IN THE VEHICLE MY NECK COULD HAVE BEEN BROKEN. A REPLACEMENT HEADREST IS ABOUT $650, NOT INCLUDING LABOR, ACCORDING TO THE DEALERSHIP AND I WAS TOLD IT IS NOT IN WARRANTY. I HAVE HAD THIS VEHICLE LESS THAN 4YRS.

Engine
Filed Dec 28, 201788,000 milesFL

THE ENGINE OF 3.6 L OF MY CAR HAS A VERY SHARP SOUND, ACCORDING TO SPECIALISTS CONSULTED IT IS A PROBLEM WITH THE HEADS THAT IS A MANUFACTURING DEFECT OF THESE 3.6 L ENGINES.

Engine
Filed Dec 14, 201732,000 milesMO

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, THE ENGINE MISFIRED WHILE APPROACHING A STOP LIGHT. THE FAILURE INCREASED ONCE THE ENGINE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM IN PACIFIC, MO, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

Electrical System
Filed Dec 11, 2017110,000 milesPA

THE VEHICLE WAS SERVICED LAST YEAR FOR THE SAME ISSUE. THE HEAD WAS REPLACED TWICE THEN THEY REPLACED THE WIRING HARNESS FOR THE MAIN COMPUTER. THE VAN STILL HAS THE ISSUE THAT COMES AND GOES. IT WILL BE FINE ONE DAY AND THEN ONE DAY GOING UP A HILL IT WILL GET REAL JERKY AND BUMPY FOR ANOTHER FEW DAYS. IT HAPPENED LAST FEBRUARY SO WE TOOK IT TO A LOCAL DEALER WHO REPLACED THE OIL SENDING UNIT UNDER WARRANTY. ALSO THEY HAD TO REPLACE THE ALTERNATOR AND BELT WHICH WAS $700 OUT OF POCKET. I FEEL THERE IS SOMETHING WRONG WITH THIS ENGINE BECAUSE OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME THING. THEY REPLACED A HEAD ON 1-15-2016 THEN REPLACED IT AGAIN ON 1-29-2015. THEY REPLACED THE WIRING HARNESS ON 3-4-2016. THE ALTERNATOR AND BELT WAS ON 2-27-2017. NOW WE HAVE THE SAME ISSUE HAPPENING AGAIN.

Air Bags
Filed Dec 5, 201735,000 milesOH

MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!

Visibility/Wiper
Filed Nov 26, 201748,556 milesFL

THE WINDOW REGULATOR BROKEN WHEN I WAS DRIVING TO MY HOUSE FROM WORK. I AM JUST WAS TRYING TO OPEN WINDOW ON THE LEFT SIDE NEAR DRIVING SEAT AND WINDOW DROPPED DOWN. IMMEDIATELY WITH BROKEN WINDOW I WAS DRIVING TO THE DEALER DAYTONA DODGE (JAMES COHLER 5730) THEY DID NOT HELP ME NOTHING AND DECLINED REPAIR.THIS IS WAS RIDICULOUS!!!!!!! THEY TOLD ME I HAVE TO PAY FOR LIKE $ 400.00 IF I WANT TO FIX THAT!!!!!! THIS IS NOT MY FALL. THIS IS MANUFACTURE ISSUES!!!! I AM DOING PAYMENTS FOR MY CAR STILL EVERY MONTH AND NEVER LATE. THIS IS CAR NEW VAN!!!!! COST ME$ 26000. AND THIS IS WAS EMERGENCY SITUATION.THIS IS CAR IS NOT SAFETY. I CAME BACK AT HOME WITH OUT WINDOW (THE WINDOW WAS INSIDE LEFT DOOR). PLEASE HELP ME TO FIX THAT.

Engine
Filed Nov 20, 2017100,000 milesAZ

2014 DODGE GRAND CARAVAN LEAKING OIL FROM OIL FILTER HOUSING. OIL IS ACCUMULATING ON THE TRANSMISSION AREA. WHEN THE OIL HITS SOMETHING HOT, IT SMOKES. MIGHT START A FIRE.

Electronic Stability Control (esc)Crash
Filed Nov 20, 201745,900 milesCA

I WAS IN MY CAR I HAD JUST PULLED INTO THE DRIVEWAY WHICH IS ON AN INCLINE, MY CAR WAS IN DRIVE MY FOOT WAS ON THE BRAKE WHEN YOUR FOOT COMES OFF OF THE BREAK AND YOU ARE IN DRIVE MY CAR WILL ROLL BACKWARDS IT IS DESIGNED THAT WAY. ON THIS PARTICULAR DAY MY CAR ROLLED FORWARD I NOTICED IT WAS ROLLING FORWARD AND I PUT THE CAR IN PARK AS I PUT THE CAR IN PARK AND WAS STEPPING ON THE BRAKE THE CAR MADE A HIGH PITCHED NOISE AND THEN THE RPMS REVVED UP AND UP AND THE CAR ACCELERATED FORWARD AS IF I WAS PUSHING ON THE GAS AND IN DRIVE. THE CAR WOULD NOT LET ME GET IT OUT OF PARK AND IT KEPT GOING FORWARD ACCELERATING INTO THE HOUSE AND GARAGE OVER AND OVER. I HAD TO SLAM THE GEAR SHIFT AND HIT IT OVER AND OVER FROM PARK DOWN INTO REVERSE WHICH FINALLY HAPPENED AND THEN I WAS ABLE TO GO BACKWARDS AND STOP HITTING THE GARAGE. I TURN THE CAR OFF PUT THE EMERGENCY BRAKE ON AND GOT OUT OF THE CAR TO SEE THE DAMAGE. PICTURES ARE BELOW I HAVE SEEN OTHER FORUMS AND COMPLAINTS THAT THIS VEHICLE YEAR AND MAKE HAVE DONE THIS ON NUMEROUS OCCASIONS. IF MY LITTLE GIRLS WERE IN THE CAR AND THIS HAPPENED AT A INTERSECTION, WE WOULD HAVE BEEN THROWN INTO ONGOING TRAFFIC SERIOUSLY INJURED IF NOT KILLED!! THIS IS A KNOWN VEHICLE FAILURE WHICH HAS NOT BEEN TAKEN CARE OF WITH PROPER RECALL PRECAUTIONS. THIS IS A DANGEROUS AND LIFE-THREATENING PROBLEM. MY LIFE MATTERS AND SO DO MY CHILDRENS. FAILURE TO ACT IS MURDER.

Engine
Filed Nov 7, 201747,500 milesCO

A FLUID LEAK WAS FOUND ON THE GARAGE FLOOR UNDER OUR VAN. UPON FURTHER INSPECTION IT TURNED OUT TO BE ENGINE OIL. WE TOOK THE VAN TO THE DEALER TO HAVE IT LOOKED AT AS IT IS STILL UNDER MANUFACTURE'S WARRANTY. THE DEALER MENTIONED THAT THE OIL "COOLER" OR ADAPTER WAS PROBABLY CRACKED FROM THE LAST OIL CHANGE. THIS PART IS WHAT HOLDS THE OIL FILTER. IT IS A PLASTIC PART THAT IS SUBJECT TO TORQUE WHEN THE CAP IS REMOVED AND REPLACED AFTER CHANGING THE OIL FILTER. THIS PART IS ENGINEERED TO FAIL AFTER SO MANY OIL CHANGES. ONCE IT FAILS, OIL IS FORCED UNDER PRESSURE ON TOP OF THE ENGINE, CAUSING A POTENTIAL FIRE RISK. THE DEALER WILL NOT COVER THIS UNDER MANUFACTURE'S WARRANTY SINCE THEY DID NOT PERFORM THE OIL CHANGE. THIS IS A SERIOUS ISSUE AND A RECALL OF THIS PART WITH REPLACEMENT USING A METAL REPLACEMENT SHOULD BE SERIOUSLY CONSIDERED BEFORE SOMEONE GETS HURT, NOT AFTER.

Steering
Filed Oct 18, 201712,000 milesOK

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILURE WAS CAUSED BY THE ROAD CROWNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Electrical System
Filed Sep 15, 201760,000 milesMI

THE 2014 DODGE GRAND CARAVAN HAS ISSUES WITH SHUTTING DOWN WITHOUT WARNING. IT HAPPENS RIGHT AFTER STARTING THE VEHICLE AND HAS SHUT OFF WHILE IN PARK AS WELL AS BACKING OUT OF PARK. THERE ARE NO LIGHTS THAT COME ON THE DASH PANEL TO INDICATE A PROBLEM AND THE PROBLEM CANNOT BE REPLICATED FOR REPAIR; IT HAPPENS WITHOUT WARNING AT RANDOM TIMES. HAS HAPPENED AT RANDOM INTERVALS SINCE 40,000 MILES; MOST RECENT EVENT WAS AROUND 60,000 MILES ON 09/15/2017.

Electrical System
Filed Aug 26, 201740,170 milesGA

ABOUT A WEEK AGO THE VAN WOULD NOT START. THE BATTERY WAS COMPLETELY DEAD AFTER BEING PARKED OVERNIGHT. AFTER CHARGING THE BATTERY, I'VE HAD NO ISSUES STARTING THE VAN, BUT THE HEADLAMPS AND AIR CONDITION FAN DIM AND RETURN TO FULL POWER EVERY FIVE TO TEN SECONDS. TWICE, THE VAN HAS JUST SHUT OFF WHILE DRIVING ON CITY STREETS AT ABOUT 35 MPH OR WHILE STOPPING AT AN INTERSECTION.

Structure › Body › Door
Filed Jun 26, 201740,000 milesNY

TL* THE CONTACT OWNS 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN BOTH REAR SLIDING DOORS WERE OPENED, IT CAUSED SCRATCHES ON BOTH REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE RUST TO THE BODY OF THE VEHICLE. THE CONTACT CALLED AN UNKNOWN LOCAL DODGE DEALER, AND INFORMED THAT DURING HOT CLIMATES THE TRIM ON THE REAR SLIDING DOORS EXPANDED CAUSING CONTACT TO THE BODY OF THE VEHICLE AND LEAVING DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 40,000.

Structure › Body › DoorFire
Filed May 1, 201785,000 milesNJ

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE DOOR, BUT IT FAILED TO OPEN. THE CONTACT NOTICED A BURNING ODOR AND SMOKE EMITTING FROM BETWEEN THE DRIVER'S SEAT AND THE DOOR. THE CONTACT ENTERED THE VEHICLE AND OBSERVED THAT THE DOOR AND DOOR FRAME WERE MELTED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INVESTIGATE WITHIN 3-4 BUSINESS DAYS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Unknown or Other1 injured
Filed Mar 6, 2017UT

ON SEPTEMBER 17, 2016 AROUND 8PM, I PUT THE VAN IN PARK TOOK MY FOOT OFF THE BREAK AND STEPPED OUT. AS I WENT TO MOVE AND SHUT THE DOOR, THE VAN POPPED OUT OF PARK INTO REVERSE. THE DOOR PUSHED ME DOWN ONTO THE GROUND AND DRAGGED ME, AS MY BODY WAS FREE OF THE DOOR MY LEFT ARM WAS RUN OVER BY THE FRONT TIRE AND THE VAN KEPT GOING. MY MOTHER IN LAW WAS STILL IN THE PASSENGER SEAT TRYING TO STOP THE VAN. SHE FINALLY STOPPED IT, BUT IT WAS TO LATE, MY ARM WAS ALREADY RUN OVER RESULTING IN A VERY SERIOUS CRUSH INJURY THAT HAD TO HAVE EMERGENCY SUGERY. I NOW HAVE METAL PLATES IN MY LEFT ARM THAT WILL NEVER BE REMOVED. I HAVE PAIN EVERY DAY AND BECAUSE OF THIS, I HAD TO RETURN THE VEHICLE TO THE FINANCE COMPANY BECAUSE I CANNOT WORK NOW. MY FIANCE DROVE THE VEHICLE SEVERAL TIMES AFTER THE INCIDENT AND HE ALSO HAD THE VEHICLE POP OUT OF PARK INTO REVERSE BUT HE WAS STILL IN THE DRIVER'S SEAT AND ABLE TO STOP IT.

Engine
Filed Jan 16, 2017MO

OIL FILTER HOUSING HAS A MAJOR OIL LEAK. PART # 68105583AE IS ON NATIONAL BACK ORDER BECAUSE SO MANY OF THESE HAVE FAILED. I HAVE CALLED DEALERSHIPS ACROSS THE COUNTRY AND NO ONE WILL SELL ONE DUE TO THE AMOUNT OF FAILURES AND THE ONLY WAY TO GET THE PART REPLACED IS TO HAVE THE DEALERSHIP'S SERVICE DEPARTMENT REPLACE ONE.

Service Brakes
Filed Dec 15, 201653,000 milesMI

MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHEN THE BRAKES WENT SPONGY. IT SEVERELY IMPACTED HER ABILITY TO BRAKE SAFELY. SHE WAS DRIVING ON A CITY ROAD AT ABOUT 45 MPH WHEN THIS HAPPENED. I TOOK THE VAN TO GOLLING CHYRSLER, DODGE JEEP DEALERSHIP HOPING THAT THEY WOULD COVER IT UNDER WARRANTY. THE VAN IS NOT EVEN 3 YEARS OLD BUT IT HAS 50,000 MILES ON IT SO THERE REPLY WAS YOU SHOULD'VE BOUGHT AND EXTENDED WARRANTY. THEIR DIAGNOSIS WAS THE POWER BRAKE BOOSTER WENT BAD AND NEEDS TO BE REPLACED. NOW THE DEALERSHIP AND WHEN I CALLED CHRYSLER AND THEY SAID THE SAME THING BASICALLY I SHOULD'VE BOUGHT AN EXTENDED WARRANTY. ALL OF THE INDEPENDENT SHOPS I CALLED AROUND FOR QUOTES SAID IT IS EXTREMELY RARE FOR A BRAKE BOOSTER TO GO BAD AND ALL SAID THEY'VE NEVER SEEN ONE GO BAD ON SUCH A NEW VEHICLE. I DID SOME RESEARCH AND LOOKS LIKE FCA ISSUED A RECALL ON 2011-2014 DODGE DURANGO AND JEEP GRAND CHEROKEES FOR BAD BRAKE BOOSTERS. COINCIDENCE? I THINK NOT FROM WHAT I CAN FIND IT IS THE SAME PART!!!!!!! BEING FROM SOUTHEAST MICHIGAN I TRY TO BUY AMERICAN WITH THE BIG 3 BUT TIME AND TIME AGAIN I AM LET DOWN. SHOULD'VE BOUGHT A HONDA. *TR

Electrical System
Filed Dec 6, 201650,000 milesUT

OUR ALTERNATOR ON OUR RETURN TRIP ON VACATION WENT OUT. OUR 2014 DODGE GRAND CARAVAN ONLY HAS JUST OVER 50,000 MILES ON IT. ALTERNATORS SHOULD LAST AT LEAST 100,000 MILES. CHRYSLER WOULD NOT ACKNOWLEDGE OUR COMPLAINT AND WOULD NOT REIMBURSE US FOR THE COST OF THE FAULTY ALTERNATOR. ALTERNATORS ON 2014 DODGE GRAND CARAVANS SHOULD BE INSPECTED BY THE GOVERNMENT.

Engine
Filed Nov 2, 201657,000 milesNJ

WHILE DRIVING THE VAN JUST CUT OFF IN THE MIDDLE OF THE ROAD. IT MANAGED TO ROLL TO THE SHOULDER AND STARTED. THE VAN WAS DRIVEN A LITTLE FURTHER AND THE SAME THING HAPPENED AGAIN. THE NEXT DAY THE SAME THING HAPPENED. IT WAS TAKEN TO A DEALERSHIP AND THEY SAID IT WAS THE WRONG SIZE TIRES ON THE REAR CAUSED THE ABS TO COME ON AND STOPPED THE VEHICLE. THEY REPLACED THE TIRES AND RETURNED THE VAN. TWO DAYS LATER IT DID THE SAME THING. TOOK THE VAN BACK AND THEY KEPT IT FOR OVER A MONTH. THEY REPLACED THE TRANSMISSION & RETURNED IT. THE SAME PROBLEM OCCURRED AGAIN AND WAS TAKEN BACK. THE DEALERSHIP COULD RECREATE THE PROBLEM BUT DIDN'T KNOW WHAT WAS WRONG WITH IT. ANOTHER MONTH OR MORE GOES BY AND THEY DECIDED THAT THE PUMP THAT THEY REPLACED WAS DEFECTIVE. THEY REPLACED THE PUMP AND RETURNED THE VAN. A COUPLE OF WEEKS GO BY AND THE VAN IS CUTTING OFF AGAIN. IT IS CURRENTLY AT THE DEALERSHIP AGAIN. EACH TIME THAT THIS HAPPENED THE VEHICLE WAS BEING DRIVEN ON A ROADWAY IN TRAFFIC. THIS REALLY COULD CAUSE AN ACCIDENT. I BELIEVE THIS VEHICLE IS JUST A LEMON AND CANNOT BE REPAIRED TO THE POINT THAT ANYONE FEELS SAFE DRIVING IT. *TR

Air Bags
Filed Oct 20, 201646,046 milesNH

AIR BAG SENSOR LIGHT KEEPS COMING ON. TOOK TO DEALERSHIP AND SERVICE STATES KIDS FEET MUST BE KICKING IT LOSE OR SHOVING BOTTLE UNDER SEAT. 1ST OFF VEHICLE IS SUPPOSE TO BE TO TRANSPORT ESPECIALLY KIDS! KIDS HAVE NOT BEEN IN VEHICLE FOR MONTH AND LIGHT IS NOW COMING ON. WENT OFF FOR A COUPLE OF WEEKS AGAIN AND NOW COMES ON AND SHUTS OFF WHEN HITTING SLIGHTEST BUMP IN ROAD. QUESTIONING IF FAULTY OR BAD CONNECTOR BUT SERVICE STATES THEY WILL CHARGE ME TO FIX IT DESPITE WARRANTY. PLEASE HELP ME! *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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