THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED WHILE I WAS DRIVING WITHOUT AN ACCIDENT OCCURRING. I WAS DRIVING ALONG A SMOOTH ROAD WHEN I HEARD A POP AND WAS HIT IN THE BACK OF THE HEAD BY THE HEADREST POPPING FORWARD.
2015 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE AT A STOP OR BRAKING TO STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471, 281-342-9318) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE. AS A RESULT, THE VEHICLE JERKED FORWARD AND STRUCK THE FRONT OF ANOTHER PARKED VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE GILLMAN CHRYSLER JEEP DODGE RAM DEALER (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, 713-776-4900) WHERE RECALL REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE TECHNICIAN STATED THAT THE VEHICLE JERKED DUE TO DRIVER ERROR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BEST CHRYSLER DODGE JEEP RAM (520 COLONY PL, PLYMOUTH, MA) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE RADIATOR CAUSED THE ODOR AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DEALER'S DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
~OCTOBER 2017, I WAS PARKED IN MY DRIVEWAY WITH MY DAUGHTER IN THE REAR SEAT; I WAS GETTING READY TO EXIT MY DRIVEWAY WHEN I REALIZED MY KEY FOB WAS INSIDE THE HOUSE. I LEFT THE CAR TO GO GET MY KEY FOB AND LEFT THE DOOR OPEN; BY THE TIME I GOT TO MY BACK DOOR, MY DAUGHTER WAS SCREAMING (SHE WAS IN HER CAR SEAT) AND THE CAR WAS MOVING BACKWARD DOWN THE DRIVEWAY, SCRAPING AGAINST THE HOUSE, INTO THE STREET AND ACROSS THE ROAD TO THE NEIGHBOR'S HOUSE UP THEIR DRIVEWAY. I RAN AFTER THE VEHICLE AND RIGHT BEFORE IT STRUCK MY NEIGHBOR'S GARAGE, WAS ABLE TO THROW MY FOOT INTO THE BRAKE FROM THE SIDE WHILE I FELL ON THE GROUND. I WAS BRUISED AND MY CAR WAS DAMAGED, BUT MOST IMPORTANTLY MY DAUGHTER WAS FINE BUT SCARED. I WENT TO THE DEALERSHIP TO HAVE THEM TAKE A LOOK AT THE DOOR/MIRROR AND COMPLAINED ABOUT THE ISSUE (THIS IS REFERENCED IN THE "ACTION PLAN" FOR THE VISIT), AND THE GENTLEMAN AT THE MIKE SMITH BEAUMONT DEALERSHIP STATED THAT MY VEHICLE MUST HAVE HAD A QUIRK, BECAUSE THERE WAS ALREADY AN UPDATE AVAILABLE ON THAT WHICH THEY WOULD TEST. WHEN I CAME BACK TO GET MY VEHICLE, I ASKED ABOUT THE UPDATE, AND HE STATED THAT HE WAS MISTAKEN; THAT ONLY PICKUP TRUCKS WERE GETTING THAT UPDATE. I ASKED WHY, BECAUSE THERE'S NO LESS SAFETY RISK IN A DURANGO (IN FACT, PROBABLY MORE CHILDREN). HE DID NOT HAVE AN ANSWER BUT SAID HE WOULD GET BACK TO ME. NO ONE DID, AND I COMPLAINED TO DODGE ONLINE. EVENTUALLY IN AUGUST 2018 I GOT AN ODDLY PHRASED NOTICE THAT DID NOT USE THE WORD RECALL BUT
AFTER ANY AMOUNT OF RAIN ETC. WATER LEAKING INTO LED RACETRACK LIGHTING CAUSING LED TO SHORT OUT. WATER POOLING IN DRIVER AND PASSENGER SIDES RACETRACK STRIP ... DEFECTIVE PART NOT SEALED PROPERLY.
I WAS AT THE LIFT GATE CLOSE TO THE LIGHTS. THE EDGE OF THE LIGHT CUT ME REALLY BAD. THIS WAS NOT THE FIRST TIME.
STATIONARY - WHENEVER SOMEONE EXITS THE VEHICLE, IT WOULD CONTINUOUSLY BEEP AND DISPLAY A MESSAGE SAYING KEY FOB NOT DETECTED- BUT IT'S SITTING IN THE CUP HOLDER. THERE HAVE BEEN SEVERAL OCCASIONS WHEN I'M STOPPED AT A STREETLIGHT AND THE CAR WOULD SHUT OFF. DODGE HAS NOTED THE PROBLEM, BUT COULD NOT FIND ANYTHING WRONG. ONGOING SINCE 2015.
WAS DRIVING AND HAD TO BRAKE SUDDENLY AND THE DRIVERS HEADREST DEPLOYED (ACTIVE HEADREST) BUT THERE WAS NO REAR COLLISION OR ANY COLLISION FOR THAT MATTER. MY HEAD NEVER TOUCHED THE HEADREST. JUST HEARD A POP AND THE SPRING LOADED HEADREST POPPED FORWARD AND WILL NOT RESET. CONTACTED THE DEALERSHIP AND IT IS GOING TO COST APPROXIMATELY $800 TO FIX THE HEADREST.
REAR RACE TRACK LIGHTING WORKS INTERMITTENTLY, CAUSING NO LIGHTS ON THE LICENCE PLATE AT NIGHT. LED LIGHTING BURNT OUT IN AREAS WHEN WORKING. THIS IS THE SECOND TIME IT HAS HAPPENED AND VERY EXPENSIVE FIX!
I STARTED THE VEHICLE WITH ONE FOOT STILL OUTSIDE OF THE VEHICLE SO THE KEY FOB COULD BE DETECTED AND EXITED. AS I EXITED THE VEHICLE AND TOOK MY RIGHT FOOT OFF THE BRAKE THE CAR THEN ENGAGED INTO DRIVE AND CRASHED INTO THE WOODS. MY RIGHT ARM WAS SLAMMED IN THE DOOR AND I HIT MY BACK ON THE SIDE OF THE VEHICLE. FOUR OF MY SMALL CHILDREN WERE OUTSIDE OF THE VEHICLE WHEN THIS HAPPENED. THERE WAS A DECENT AMOUNT OF DAMAGE TO THE VEHICLE. I TOOK MY VEHICLE TO A LOCAL DEALERSHIP WHERE THE PROBLEM WAS NOT DUPLICATED AND THEY COULD DO NOTHING TO RECTIFY THE PROBLEM. I AM CURRENTLY WAITING TO HEAR BACK FROM THE MANUFACTURER. I HAVE RECEIVED MEDICAL ATTENTION FOR MY INJURIES AND A POLICE REPORT HAS BEEN FILED. THIS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TT *DT UPDATED 10/15/18*JB
MOISTURE GOT INSIDE REAR 'RACETRACK' LIGHT AND NOW THAT PART DOES NOT LIGHT UP. MANY OTHER DURANGOS HAVE REPORTED THIS ISSUE.
WATER LEAKING INTO REAR LIFTGATE LIGHT
THE MIDDLE SECTION OF MY REAR "RACE TRACK LED" TAILLIGHT WENT OUT AFTER ONLY HAVING THE CAR FOR 3 YEARS. THERE IS WATER IN THE HOUSING FOR THE LIGHT. I HAVE NEVER BEEN REAR ENDED OR IS THERE ANY VISIBLE CRACKS. FROM WHAT I'M FINDING ON THE INTERNET THIS SEEMS TO BE A MAJOR PROBLEM THAT IS AFFECTING MANY DURANGO OWNERS.
THE SUNROOF GLASS ON OUR 2015 DURANGO EXPLODED OUTWARD WITHOUT WARNING. THE ENVIRONMENTAL FACTOR WAS NORMAL, DRIVING CONDITION WAS NORMAL. THE VEHICLE WAS IN MOTION ON A HIGHWAY BUT NO OTHER VEHICLE OR EXTERNAL OBJECTS WERE INVOLVED.
REAR TRACKLIGHT HOLDING WATER AFTER RAIN AND CARWASH
WATER IN THE TAIL LIGHT EVENTUALLY BURNED OUT THE LOWER LEFT HAND SIDE, LOOKS TO BE FAULTY SEALANT
THE REAR PASSENGER LIGHT STAYS ON ALL THE TIME THE BLINKER WILL NOT WORK. WE HAVE CHANGED THE WHOLE UNIT AND IT STILL DOES THE SAME THING. I NOW HAVE IT AND THE SHOP AND GOING TO COST ME A LOT OF MONEY. MY DURANGO IT NOT OLD ENOUGH TO HAVE THIS PROBLEM. I LOVE MY DURANGO 2ND ONE WE HAVE BOUGHT.
THE RACE TRACK BRAKE LIGHTING ON THE BACK HATCH HAS FILLED WITH WATER AND FAILED SAFETY INSPECTION. THERE ARE NO SCRAPES, SCRATCHES, OR ANY INDICATION THAT ANYTHING IS DAMAGED. THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS WITH SIMILAR LIGHTING AND THE FIX IS OVER $1,000. I BOUGHT THE CAR BRAND NEW AND HAVE CONTACTED BOTH THE DEALER AND DODGE CORPORATE WHO WILL NOT ACCEPT RESPONSIBILITY FOR AN OBVIOUS DEFECT/DESIGN FLAW.
SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL. THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL.
THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. IT HAS CRACKED IN SUCH A MANNER THAT THE WEBSLOT WIDTH HAS BEEN REDUCED TO A POINT WHERE IT PINCHES THE WEBBING. THE BELT CAN BE EXTRACTED FOR WEARING, BUT THE RETRACTOR SPRING CANNOT RETRACTOR THE WEBBING. THIS CREATES A CONDITION WHERE THE PASSENGER CAN BUCKLE UP, AND IF THEY LEAN FORWARD, THEY CAN INADVERTENTLY CREATE SLACK IN THE BELT SYSTEM. THIS HAPPENED OVER THE WINTER IN MICHIGAN. *TT
SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL. THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL. STATE INSPECTIONS ALSO FAIL THIS FAULT UNTIL THE UNIT IS REPLACED FOR $1120 IN PARTS WHICH WILL EVENTUALLY FAIL AGAIN, WE ARE NOT FIXING THIS ISSUE WE ARE PUTTING A BAND-AID ON A SITUATION NEEDS TO BE LOOKED AT.
HAD PULLED CAR INTO GARAGE AND THOUGHT CAR WAS IN PARK. HAD NOT TURNED ROTARY SHIFTER ALL THE WAY TO PARK, SO CAR WAS IN REVERSE. STARTED TO EXIT THE VEHICLE AND REMOVED FOOT FROM BRAKE AND CAR STARTED PULLING BACKWARD. I JUMPED BACK INTO CAR AND APPLIED BRAKE JUST AS CAR DOOR, WHICH WAS AJAR, STRUCK GARAGE FRAMING, BADLY DAMAGING DOOR. IF I HAD NOT BEEN ABLE TO GET BACK INTO THE CAR I MAY HAVE BEEN KILLED BECAUSE THERE WAS NOWHERE TO MOVE IN THE GARAGE. CHRYSLER SHOULD AUTOMATICALLY PUT THESE ROTARY SHIFTER CARS INTO PARK IF VEHICLE IS STOPPED AND CAR DOOR IS OPENED.
THE RACETRACK TAIL LIGHTING IS FILLING UP WITH WATER DUE TO LEAKING SEALS. THE WATER IS SHORTING OUT THE LIGHTING SYSTEM AND CAN COMPLETELY SHORT OUT LEAVING NO CENTER BRAKE LIGHT ON THE LIFT GATE, LEAVING YOU VULNERABLE TO A REAR END COLLISION. THIS AFFECTS THE WHOLE ELECTRICAL SYSTEM. DODGE IS AWARE OF THE PROBLEM AND THE FIX IS TO HAVE THE CONSUMER PAY $1100 TO REPLACE IT EVEN THOUGH IT WILL HAPPEN AGAIN.
I HAVE 2015 DOSGE DURANGO RT AND IIT HAS RACETRACK STYLE TAIL LIGHT WHICH DIVIDED IN TO THREE SECTION RIGHT SIDE TAIL LIGHT, CENTER LIFT GATE TAIL LIGHT AND RIGHT SIDE TAIL LIGHT FROM THIS THREE SECTION THE CENTER SECTION WHICH IS MOUNTED ON TAIL GATE IS STARTED TO HAVE WATER BUILDING UP IN IT AND I COULDNT FIGURE OUT AT FIRST THAN AFTER DOING LITTLE SEARCH ON INTERNET I CAME ACROSS LOT OF PEIPLE'S COMPLAINT WITH SAME PROBLEM AND NO SOLUTION AND THAN SUDDENLY THE RIGHT LOWER CORNER OF CENTER TAIL GATE TAIL LIGHT JUST WENT OUT. FOR THIS PARTICULAR PROBLEM I AM DEFINITELY BLAMMING DODGE FOR INSTALLING BAD DEFECTIVE PARTS ON THEIR VEHICLES AND THEY SHOULD CHANGE THEM OUT UNDER RECALL FOR FREE BECAUSE THIS IS REALLY SHAME TO CHARGE 50,000$ FOR CAR THAT HAS FACTORY INSTALLED DEFECTIVE PARTS AND COMPANY IS NOT TAKING STEPS TO CHANGE THEM OUT.
MY REAR TAIL LIGHT HAS WATER IN IT. TOLD DEALERSHIP AT 36K OIL CHANGE AND THEY SAID YES IT HAPPENS ALL THE TIME JUST PUT A HOLE IN IT TO ALLOW IT TO LEAK OUT. I SAID NO THAT ISNT WHAT YOIR SUPPOSED TO DO AND THEY TOLD ME DODGE WILL NOT COVER IT.
THE REAR LIGHT CENTER LIGHT PANEL ON THE LIFT GATE (AKA RACETRACK LIGHTS) WERE NOT SEALED PROPERLY AND AS A RESULT WATER PENETRATED BOTH SIDES AND BURNED OUT ALL THE BULBS. THIS SEEMS TO BE A COMMON PROBLEM WITH DODGE AND THE DEALER WILL NOT COVER. THIS IS A CLEAR DEFECT AND DEALER SHOULD BE MADE RESPONSIBLE FOR REPAIR SINCE, WITHOUT THESE LIGHTS, THE CAR IS NOT AS SAFE SINCE IT WOULD BE LESS LIKELY FOR A FOLLOWING DRIVER TO SEE ME BRAKING OR BACKING UP WITHOUT THESE LIGHTS FUNCTIONING.
RACETRACK LIGHTING ON REAR HATCH BURNT OUT. MOISTURE INSIDE.
MOISTURE IN THE REAR CENTER TAIL LIGHT CAUSED PART OF THE LIGHTS TO GO OUT AND COULD CAUSE THE ENTIRE SYSTEM TO FAIL, WHICH IN TURN CAUSE A COLLISION AT NIGHT.
THE SERVICE AIR BAG SYSTEM LIGHT KEPT COMING ON EVERY TIME I DROVE IT. I TOOK IT TO THE DEALER AND THEY SAID THERE IS A DEFECT IN THE WIRING HARNESS AND PASSENGER SEAT AIR BAG AND THEY NEED TO BE REPLACED. SINCE THIS WAS A DEFECT I FELT I SHOULDN'T HAVE TO PAY FOR IT BUT BECAUSE MY WARRANTY RAN OUT I HAVE NO CHOICE. NOT RIGHT!!
I WAS PARKED IN MY DRIVEWAY ON A SLIGHT DECLINE AND THE VEHICLE WAS RUNNING AND IN PARK AND I RAN INTO THE HOUSE TO GRAB SOMETHING AND WHEN I LOOKED BACK IT WAS ROLLING DOWN THE DRIVEWAY AND CRASHED AND GOT STUCK IN BETWEEN TWO TREES. THE VEHICLE IS NOW TOTALED.
THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT.
FUEL DOOR WILL NOT OPEN, WHEN IT IS OPEN IT SEEMS LOOSE.
THE SERVICE AIRBAG WARNING AND LIGHT COMES ON AND STAYS ON FOR A WHILE (LIKE 2 TO 3 WEEKS) THEN JUST DISAPPEARS WHILE IN MOTION AND STATIONARY.
WATER IS COLLECTING IN THE RIGHT HAND CORNER OF THE RACTRACK TAILLIGHT. IT HAS SHORTED OUT THE LED
NOTICED WATER & CONDENSATION COLLECTING IN LIFT GATE RACEWAY LIGHTING SYSTEM WITH TRUCK PARKED IN DRIVEWAY ON 3-23-18. LOWER RIGHT SIDE DOES NOT FULLY ILLUMINATE NOW. DRAINED BY REMOVING LOWER OUTSIDE SCREW & SEVERAL OUNCES RAN OUT (THANKS YOU-TUBE). BOUGHT VEHICLE IN EARLY JANUARY 2016 AS A NEW 2015 SXT. HAS ABOUT 24,000 MILES. I DRIVE THE TRUCK EASY AND THERE WAS NO EXTERNAL DAMAGE TO THE LIGHT ASSEMBLY. A QUICK YOU-TUBE SEARCH YIELDED THIS AS A COMMON ISSUE WITH MANY 2014, 2015 DURANGO MODELS. HEARD THIS IS ABOUT A $1000+ REPLACEMENT.
IN MY DRIVEWAY PUT CAR INTO PARK AND OPENED THE DOOR TO GET OUT AND GO CLOSE THE GARAGE DOOR FROM INSIDE THE GARAGE. CAR WAS IN PARK AND STATIONARY. STARTED WALKING TO THE GARAGE AND NOTICED CAR STARTED MOVING FORWARD. OPENED THE DOOR AND JUMPED IN THE CAR TO STOP IT. DID NOT GET INTO CAR IN TIME AND CAR RAN INTO THE GARAGE WITH THE FRONT DRIVER SIDE OF CAR. CAR HAS SCRATCHES, DENTS, AND PAINT CHIPPING AND PEELING. FROM HITTING GARAGE. GARAGE WAS PUSHED BACK AT IMPACT SITE BY ABOUT 2 OR 3 INCHES.
WATER IS COLLECTING IN THE BACK TAILLIGHTS. WHEN THE BACK MOUNTING BOLT IS REMOVED A CONSIDERABLE AMOUNT OF WATER DRAINS OUT. THE CONDENSATION REMAINS AND WILL LEAD TO FAILURE OF THE LED LIGHTS. THIS IS A COSTLY PART TO REPLACE AND IS A SAFETY HAZARD. THE ISSUE IS WELL KNOWN AND THERE IS NO SOLUTION FROM DODGE.
CAR DID NOT ENGAGE INTO PARK ON 3 OCCASIONS WHILE RUNNING, I HAD TO USE THE EMERGENCY BRAKE TO PREVENT THE CAR FROM ROLLING. THE FIRST TIME THIS OCCURED THE CAR WAS IN IN PARK AND IT ROLLED INTO A HOUSE. THE SECOND TIME I WAS DROPPING MY SON OFF AND I PUT THE CAR INTO PARK AND IT STARTED TO ROLL BACKWARD. I THEN HAD TO USE THE EMERGENCY BRAKE. THE SAME SITUATION OCCUR AGAIN TWO DAYS LATER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IMMEDIATLEY AFTER THE FIRST OCCURANCE AND AGAIN AFTER THE SECOND.I WAS TOLD THEY COULDNT RECREATE THE THE ISSUE THEY DID NOT FIX ANY PARTS. THE VEHICLE IS IN THE SHOP NOW AND THEY WANT ME TO DRIVE THE CAR WITH A RECORDER TO SEE IF IT ROLLS AGAIN.
THIS VEHICLE HAS ROLLED BACK WHILE IN PARK AT LEAST 4 TIMES NOW. YESTERDAY BEING THE MOST SEVERE AS I WAS STANDING BEHIND THE VEHICLE WHEN UNLOADING GROCERIES IN MY DRIVEWAY. THE VEHICLE ROLLED BACK OVER ME INJURING MY LEG. LUCKILY MY KIDS WERE NOT BEHIND THE VEHICLE OR IT COULD HAVE BEEN REALLY DANGEROUS. I KNOW LONGER FEEL SAFE WITH THIS VEHICLE. IT WAS PURCHASED USED THROUGH CARMAX.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THE WATER LEAKED INTO THE BRAKE LIGHT ON THE LIFTGATE. THE FAILURE CAUSED THE BRAKE LIGHT TO SHORT OUT. THE DEALER (TATE CHRYSLER JEEP DODGE FREDERICK, 5629 BUCKEYSTOWN PIKE, FREDERICK, MD 21704) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
WATER AND CONDENSATION ON THE TAIL LIGHTS
THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER. THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT. RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.
THE REAR WINDSHIELD EXPLODED. ON 02.05.2018 I USED THE REMOTE STARTER TO START THE CAR AT APPROXIMATELY 6:15 AM. THE TEMPERATURE AT THE TIME WAS APPROXIMATELY 25 DEGREES FARENHEIT IN NEW JERSEY.AS PART OF REMOTE START THE HEAT AND REAR WINDSHIELD ARE AUTOMATICALLY TURNED ON BELOW A CERTAIN TEMPERATURE. I ENTERED THE CAR AT APPROXIMATELY 6:22 AM AND AFTER DRIVING FOR ABOUT 3/4 MILE THERE WAS A LOUD EXPLOSION. PART OF THE GLASS HAD SHATTERED AS WELL AS GLASS AROUND THE PERIMETER OF THE REAR.
RACTRACK LIGHT ON REAR TAILGATE HAS WATER INSIDE OF IT AND SHORTED OUT. NOTICED BURNT SMELL.
ELECTRONIC FUEL DOOR WAS CONSTANTLY GETTING STUCK AND WOULD NOT OPEN UNLESS THE INSIDE BUTTON WAS PUSHED MULTIPLE TIMES. WHEN I WENT TO GET GAS, THE PLASTIC DOOR POPPED OFF SO THE METAL HINGE IS NOW VISIBLE AND IS AN EYESORE. THIS IS A MAJOR SAFETY ISSUE.
THE LED LIGHT BULB IN THE LICENSE PLATE HOUSING GOES OUT. IT HAS BEEN REPLACED 4 TIMES IN 2 YEARS. DEALER DIAGNOSED NO PROBLEM AND REPLACED BULB. BULB LASTED 2 DAYS. NOW IT'S PAST WARRANTY AND BULB IS OUT AGAIN. ACCORDING TO OWNER'S MANUAL, I'M NOT SUPPOSED TO BE CHARGED FOR REPEAT SERVICE VISIT FOR SAME ISSUE AFTER 3 VISITS.
THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT. ON FACEBOOK SOCIAL MEDIA THERE'S A FAN CLUB DEDICATED TO DODGE DURANGO'S WHERE MEMBERS HAVE REPORTED HAVING THE SAME PROBLEM INCLUDING ONE PERSON HAVING TO HAVE THEIR TAIL LIGHT FIXED THREE TIMES.
VEHICLE WAS BEING FILLED WHEN AT GASOLINE STARTING POURING FROM IN FRONT OF THE LEFT REAR WHEEL. THE PROBLEM CEASED WHEN THE FUEL TANK LEVEL REACHED 3/4. THE DEALER ADVISED THAT THE PROBLEM WAS DUE TO THE FUEL FILLER NECK BECOMING SEPARATED AND THE FAILURE OF THE CLAMPS. THE DEALER REPLACED THE FUEL FILLER TUBE P/N 68243686AG.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING AND CRASHED INTO A TREE ON THE CONTACT'S PROPERTY. THE CONTACT'S SPOUSE FELL AND INJURED HER ARM WHILE TRYING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AT A BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.
RACETRACK TAIL LIGHT LEAKS, TRAPPING WATER INSIDE AND BURNING OUT THE REAR LED LIGHT BULBS. VERY EXPENSIVE PART TO REPLACE (I'VE HEARD $1000.00) AND BASED ON SOME ONLINE SEARCHES, APPEARS TO BE A VERY COMMON PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Dodge Durango → · Every Durango year → · How the figures are calculated →