TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2015 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED AND WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,267.
AFTER BACKING OUT OF GARAGE, I PLACED THE VEHICLE IN PARK WITH ENGINE RUNNING WHILE I WALKED BACK INTO GARAGE. NOTE VEHICLE WAS PARKED ON A SLOPE. EMERGENCY BRAKE WAS NOT SET. WHILE IN GARAGE, I NOTICED VEHICLE WAS ROLLING DOWN DRIVEWAY. I WAS KNOCKED DOWN BY DRIVERS SIDE DOOR WHILE TRYING TO GET IN TO APPLY BRAKE. THE VEHICLE THEN ROLLED OVER MY MAILBOX, ACROSS STREET, OVER NEIGHBOR'S MAILBOX AND STOPPED WHEN IT HIT A TREE. MY WIFE WAS IN CAR SO KNOWS THAT REAR PARKING SENSORS NEVER CHIMED TO INDICATE IT WAS ABOUT TO HIT SOMETHING WHICH I BELIEVE CONFIRMS THAT THE CAR WASN'T STILL IN REVERSE AFTER BACKING OUT OF GARAGE. THE AIR BAGS WERE NOT DEPLOYED. I BELIEVE THAT VEHICLE SLIPPED OUT OF PARK. IT WAS NOT MOVING WHEN I FIRST GOT OUT. MY INJURIES FROM BEING KNOCKED TO THE GROUND AND HERS FROM BEING IN THE DRIVERS SEAT BOTH FEEL THEY DIDN'T WARRANT EMERGENCY ROOM TREATMENT BUT WILL GET TREATMENT IF PAIN PERSISTS.
THE ADAPTIVE CRUISE CONTROL (ACC) APPLIES THE BRAKES AND BRINGS THE VEHICLE TO A STOP WHEN FOLLOWING ANOTHER VEHICLE IN TRAFFIC. IF THE VEHICLE AHEAD DOES NOT MOVE FORWARD WITHIN TWO SECONDS (UNLIKELY IN HEAVY TRAFFIC) THE ACC DISPLAYS A MESSAGE IN THE DASH WARNING THE DRIVER TO PRESS THE BRAKE AND THEN SUDDENLY SHUTS OFF THE ACC AND RELEASES THE BRAKE CAUSING THE CAR TO BEING TO CREEP FORWARD. MY CAR CAME CLOSE TO ROLLING INTO THE CAR IN FRONT BECAUSE THE FIRST TIME I USED THE ACC I DID NOT EXPECT THIS BEHAVIOR. THE ACC IS PROMOTED AS HAVING A STOP AND GO FEATURE. I EXPECTED THE ACC TO WAIT UNTIL THE CAR I WAS BEHIND TO RESUME SPEED AND THEN RESUME SPEED FOR MY CAR ACCORDINGLY. (THIS IS THE WAY I WAS USED TO THIS FEATURE WORKING IN MY MERCEDES S550). THERE IS A SOPHISTICATED CENTER DASH COMPUTER SYSTEM SHOWING CLIMATE, RADIO, NAV, ETC. I WAS EXPLORING THIS SYSTEM AND NOT WATCHING THE DRIVER INFORMATION DISPLAY IN THE DASH AND AS SUCH, MISSED THE VERY BRIEF MESSAGE WARNING ME TO APPLY THE BRAKE. BESIDES THE FACT THAT IN ESSENCE THIS CAR DOES NOT REALLY EMPLOY A STOP AND GO FEATURE FOR ALL PRACTICAL PURPOSES AND LULLS A NEW DRIVER INTO A FALSE SENSE OF SECURITY, THE CURRENT IMPLEMENTATION MAKES NO SENSE FROM A SAFETY STANDPOINT. THE DRIVER SHOULD NOT HAVE TO DO ANYTHING FOR THE CAR TO RESUME FOLLOWING THE CAR IN FRONT. A LESS DESIRABLE, BUT BETTER IMPLEMENTATION WOULD BE TO REQUIRE SOME DRIVER INPUT TO THE CAR TO RESUME TRAVEL - BUT THIS CERTAINLY WOULD NOT QUALIFY AS A STOP A
BOUGHT A 2015 DURANGO IN MAY 2015 HAVE HAD IT 45DAYS AND IT HAS BEEN IN THE SERVICE DEPT AT THE DEALERSHIP MORE THAN WITH ME. IT STARTED WITH A FUEL SENSOR, THEN THE SUNROOF WOULDN'T CLOSE, IT FRIED THE USB PORT, THE AIR BAG WARNING LIGHT KEEPS GOING ON & OFF WHILE DRIVING, NOW THE SEAT NOR STEERING WHEEL WILL MOVE AT ALL OR IF YOU DOES MOVE BY SOME MIRACLE THE SEAT DECIDES TO REPOSITION ITSELF WHILE YOU ARE DRIVING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Dodge Durango → · Every Durango year → · How the figures are calculated →