WHEN CRUISE CONTROL ENGAGED GOING DOWN HILL THE VEHICLE WILL EXCEED SETTING FROM 10 TO 25+ MPH OVER THE SETTING. APPEARS TO BE APPROXIMATELY 6 MPH INCREASE ON A 1-2% GRADE AND ADDITION 3MPH FOR EACH ADDITIONAL 1% INCREASE IN GRADE
2015 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
WHILE DRIVING MY 2015 DODGE DURANGO I NOTICED A RATTLING NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL WELL. THIS WOULD HAPPEN WHENEVER ENCOUNTERING EVEN THE SMALLEST IMPERFECTIONS IN THE ROAD. THIS WAS ALSO ACCOMPANIED BY A FEELING OF THE REAR END OF THE CAR NOT FEELING INTACT WITH THE REST OF THE VEHICLE. AT HIGHWAY SPEEDS IF A POTHOLE OR ANY UNEVEN SECTION OF ROAD WAS DRIVEN OVER THIS DISCONNECTED FEELING WAS MAGNIFIED. IT FELT AS IF THE VEHICLE WOULD LOSE CONTROL AT TIMES DUE TO THIS ACTION. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THEY DIAGNOSED THE REAR STRUT WAS LEAKING, THEY WERE UNABLE TO FIX THIS ISSUE DUE TO THIS PART BEING BACK ORDERED. THE PARTS DEPARTMENT SAID THAT THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD COME IN DUE TO THE INCREDIBLY HIGH ORDER VOLUME. THIS LEADS ME TO BELIEVE THAT THERE IS A MATERIAL DEFECT IN ALL STRUTS USED IN SIMILAR CHRYSLER, DODGE, JEEP, AND RAM VEHICLES.
I WAS BACKING A SMALL TRAILER INTO ITS STORAGE LOCATION IN MY YARD. I WAS ON A SLIGHT DOWNWARD INCLINE WITH CHOCKS ALIGNED WITH THE TRAILER WHEELS. IT WAS EVENING AND DARK OUT. AS I APPROACHED THE CHOCKS, I PLACED THE CAR IN PARK. I KNOW BECAUSE THE REAR REVERSE LIGHTS WENT OUT. THE ENGINE WAS RUNNING. I GOT OUT TO SEE HOW FAR I NEEDED TO GO BACK BEFORE REACHING THE CHOCKS. WHEN I EXITED THE CAR IT STARTED GOING BACKWARD DOWN THE SLIGHT INCLINE FAST ENOUGH FOR THE TRAILER WHEELS TO GO EVER THE CHOCKS. I BARELY GOT BACK INTO THE TRUCK BEFORE BEING KNOCK OVER BY THE OPEN DOOR. BY THE TIME I GOT TO THE BRAKE PEDAL TO STOP, THE TRUCK DOOR HAD STRUCK THE CORNER OF A GREENHOUSE, BENDING THE METAL GREENHOUSE FRAME AND FORCING THE DRIVER DOOR OPEN TOO FAR CAUSING HINGE AND BODY DAMAGE TO THE DOOR AND FRONT LEFT FENDER. LUCKILY,, NO ONE WAS HURT. THE DOOR NOW CLOSES WITH DIFFICULTY. THIS WAS ACTUALLY THE SECOND TIME THIS HAPPENED. THE FIRST WAS IN THE PARKING LOT AT MY OFFICE WHEN I PULLED THE CAR INTO A SPOT, PUT IT IN PARK AND WAS GETTING OUT TO RUN INSIDE FOR AN ITEM THAT I HAD FORGOTTEN. THE ENGINE WAS RUNNING. AS I WAS GETTING OUT OF THE CAR IT BEGAN TO MOVE FORWARD. I BRAKED AND SHIFTED BACK TO DRIVE THEN TO PARK AGAIN AND MADE SURE IT WASN'T MOVING BEFORE I GOT OUT. THIS FIRST TIME I ATTRIBUTED IT TO ME NOT TURNING THE KNOB ALL THE WAY TO PARK, BUT NOW I BELIEVE IT WAS THE SAME DEFECT.
THE VEHICLE WILL RAPIDLY ACCELERATE WHEN APPLYING THE BRAKES AND ATTEMPTING TO STOP THE VEHICLE. THE ENGINE WILL BE RACING, THE RPM GAUGE WILL SHOW INCREASING RPMS TOWARDS MAXIMUM AND THE VEHICLE WILL TRY TO MOVE FORWARD. THE BRAKES HAVE TO BE APPLIED AND THE VEHICLE PUT IN PARK TO STOP THE ACCELERATION. THE VEHICLE WAS IN MOTION A CITY STREETS AND HAPPENED ON AT LEAST FOUR TIMES IN A TWO WEEK PERIOD.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PLACED IN PARK, IT ROLLED OVER THE CONTACT'S LEFT FOOT WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO GO THROUGH HIS INSURANCE COMPANY AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 27,568.
SINCE APPROXIMATELY 32,000 MILES THE AIRBAG LIGHT HAS ILLUMINATED RANDOMLY. AFTER 48,000 MILES, THE LIGHT TURNS ON ALMOST IMMEDIATELY AFTER STARTING AND WILL STAY ON AND DING RANDOMLY DURING THE DRIVE.
REAR TAIL LAMPS ARE SEALED LED UNITS WHICH ARE GETTING WATER / CONDENSATION INSIDE. THIS CAUSES THE LED LAMPS TO FAIL AND AFFECT REAR VISIBILITY. SEALED LAMPS SHOULD NOT HAVE ANY WATER ENTRY. THE ENTIRE UNIT MUST BE REPLACED AT A SIGNIFICANT COST TO THE CONSUMER, WITH A RETAIL PRICE OF $422.00, PART ONLY. LONG TERM SAFETY IS THE ISSUE AS THESE LAMPS FAIL FROM THE WATER ENTRY.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK POSITION. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE WALL OF A HOUSE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 53,412.
PUT VEHICLE IN PARK IN OUR INCLINED DRIVEWAY TO RUN INTO THE HOUSE FOR SOMETHING I FORGOT. LEFT IT RUNNING AND STATIONARY WITH MY DAUGHTER IN THE BACK. AS I GOT TO THE DOOR I HEARD MY DAUGHTER SCREAMING AND LOOKED BACK TO SEE THE VEHICLE ROLLING DOWN THE DRIVEWAY. WAS ABLE TO RUN BACK AND STOP IT, BUT IT WAS A VERY DANGEROUS SITUATION AS IT WOULD HAVE CONTINUED TO ROLL INTO THE STREET IF I HADN'T HEARD HER OR IF I HAD ALREADY BEEN IN THE HOUSE.
WATER IS INSIDE THE LIFT-GATE RACE TRACK LIGHTING ASSEMBLY. WARRANTY DOES NOT COVER "WATER INTRUSION" OF WHICH THIS IS. NEXT MONTH MY VEHICLE WILL BE 2 YEARS OLD SO IF I DON'T IT FIXED AT A COST OF $1,100 THE LIGHTS WILL SOON BE MOLDY, SHORTED OUT OR CAUSING THE LIFTGATE TO RUST OUT. THIS SHOULD BE A WARRANTY FIX REGARDLESS OF AGE OR MILES.
EXTERIOR LIGHTING - BRAKE LIGHTS - REAR REAR CENTER LED LIGHT IS FILLED WITH WATER. LIGHT DOES NOT WORK. THIS IS A COMMON PROBLEM. WIDESPREAD ISSUE. REPLACING THE LIGHT IS NOT THE PERMANENT FIX. THE PROBLEM WILL REOCCUR EVEN AFTER THE REPLACEMENT OVER THE TIME. THIS SHOULD BE RECALLED.
CONSTANT SUSPENSION NOISE WHILE DRIVING OVER SMALL BUMPS OR SMOOTH SURFACES COMING FROM REAR LOAD LEVELING SUSPENSION AND FRONT SUSPENSION. OCCASIONAL INSTABILITY WHILE TOWING.
THE PASSENGER SIDE HEADLIGHT CONNECTION BURNT AND MELTED THE CONNECTION SOCKET WHERE THE BULB CONNECTS. HAD THE SAME PROBLEM WITH MY 2011 DODGE CHARGER. THE WIRING HARNESS ON THE CHARGER WAS PART OF A RECALL. THE 2015 DURANGO HARNESS IS NOT ON A RECALL, YET. IT'S THE SAME PART, WITH THE SAME PROBLEM.
STANDING WATER IN TAIL LIGHT ASSEMBLY. WILL EVENTUALLY AFFECT TAIL LIGHT OPERATION AS WELL AS LICENSE PLATE.
DODGE WANTS TO CHARGE $300 TO SWAP OUT THE BULB ON THE DRIVERS' SIDE BLINKER WHICH CAN BE DONE EASILY IN ABOUT 10 MINUTES WITH REGULAR OR LED BULB, HOWEVER IT SEEMS THAT AFTER HAVING SWAPPED OUT THE BULB WHICH SHORTED OUT ON THE TERMINAL CONNECTOR ITSELF (WHY IS MY BRAND NEW CAR CAUSING SHORTS FIRST OF ALL) SO I INSTALLED AN LED ON THE RIGHT SIDE AS WELL. HOWEVER, THAT CAUSED PROBLEMS SAYING THE RIGHT BLINKER IS OUT. SO NOW, REGARDLESS OF WHETHER I HAVE THE LED OR THE REGULAR LIGHT INSTALLED ON THE PASSENGER SIDE BLINKER IT NOW GOES IN AND OUT SAYING "RIGHT SIDE BLINKDER OUT" - AND THAT'S EVEN WHEN IT WORKS!??!!! WHY IS THE COMPUTER THINKING THE BLINKER IS OUT WHEN I SEE IT WORKS? GRANTED, THE STUPID LEFT SIDE STOPPED BEING DUMB BUT NOW IS THERE SOME ATTENUATION OR SOMETHING THAT THE COMPUTER DOESN'T LIKE SINCE YOU BURNED OUT MY FIRST BULB AND IT'S CAUSING ISSUES AT THE RIGHT SIDE? DODGE NEEDS TO ADDRESS THIS AS A RECALL UNDER WARRANTY BECAUSE IT IS ABSOLUTELY AN ISSUE, IT'S NOT A BULB PROBLEM, IT OCCURS WITH ANY BULB AND WHETHER IT I ACTUALLY OUT OR NOT IS NOT ACCURATE PER THE REPORTING FROM THE COMPUTER. SOMETIMES IT SAYS IT'S OUT AND IT IS, OTHER TIMES IT SAYS IT'S OUT AND IT'S NOT... THIS IS A MAJOR SAFETY ISSUE NOTIFYING OTHER SURROUNDING PEOPLE/VEHICLES OF INTENT TO TURN.
OUR 2015 DURANGO LIMITED MAKES A THUMPING NOISE, SOUNDS LIKE AN IMPACT IN THE REAR OF THE VEHICLE. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM, AND CANT DUPLICATE IT. MY WIFE HAS HEARD THIS NOISE SINCE WE PURCHASED THIS VEHICLE. WE HAVE OWNED 3 OTHER DURANGOS WITH THE SAME BODY STYLE AND HAVE NEVER HEARD THE SAME SOUND.
REAR CENTER LED LIGHT SECTION FILLED WITH WATER. FROZEN WATER CAUSED THE LIGHT TO CRACK MAKING IT EVEN MORE LIKELY TO FILL WITH WATER. THE LIGHT ONLY WORKS INTERMITTENTLY AND WILL OFTEN GO OUT, ALONG WITH THE LIGHT THAT ILLUMINATES THE LICENSE PLATE. THIS IS A WIDESPREAD PROBLEM...CHECK DODGEDURANGO.NET FOR NUMEROUS DISCUSSIONS RELATING TO THIS PROBLEM IN DURANGOS FROM 2014 AND LATER.
SMELLED ELECTRONIC BURNING IN VEHICLE WHILE DRIVING ON HIGHWAY 378 FROM COLUMBIA SC. AFTER ABOUT A MINUTE THE INSTUMENT PANELWENT COMPLETELY BLANK. WORRIED THAT I MIGHT HAVE A DASH FIRE, I PULLED OVER ON THE ROAD SHOULDER IN BUSY TRAFFIC TO GET MY FAMILY OUT OF THE VECHILE AND INVESTIGATE. I CALLED THE LOCAL DEALER SERVICE DEPARTMENT AND WAS TOLD TO BRING THE VECHILE IN SO THEY COULD REPAIR IT. NERVIOUSLY I STARTED THE VECHILE BACK UP WITH MY FAMILY AT CURB SIDE. I WAITED FOR SEVERAL MINUTES TO ENSURE AN ELECTRICAL FIRE DID NOT OCCUR. I DROVE STRAIGHT TO THE DEALERSHIP WITHOUT ANY INSTRUMENTATION, OR TURN SIGNALS. THE VEHICLE HAS NOW BEEN IN THERE SHOP FOR OVER A MONTH.
WHILE DRIVING IN THE CITY GOING 45MPH THE PASSENGERS HEADREST RESTRAINT SYSTEM RANDOMLY EXPLODED/ACTIVATED, PUSHING MY WIFE'S NECK DRASTICALLY FORWARD.THIS INCIDENT COULD OF CAUSED SERIOUS BODILY INJURIES AS MY WIFE HAS A CERVICAL LAMINECTOMY DUE TO A SPINAL CORD TUMOR. THIS RANDOM EJECTION OF THE HEADREST RESTRAINT COULD OF ENDED BADLY.WE TOOK THE VEHICLE TO THE DODGE DEALERSHIP WHERE THEY DETERMINED THAT THE PLASTIC LATCH THAT HOLDS THE RESTRAINT IN PLACE WAS BROKEN CAUSING THE RESTRAINT TO ACTIVATE. WE WERE TOLD THAT OUR EXTENDED WARRANTY WOULD NOT COVER THIS MANUFACTURER DEFECT ( THAT'S EXACTLY WHAT IT IS, A MANUFACTURER DEFECT) . WE PURCHASED THE VEHICLE WITH ONLY 10 MILES ON IT AND SINCE THE VEHICLE NOW HAS 43,000 MILES ON IT THE MANUFACTURERS WARRANTY IS EXPIRED. THIS ISSUE IS TRULY OF GREAT CONCERN AS IT COULD CAUSE SERIOUS INJURIES. I BELIEVE A RECALL SHOULD TAKE PLACE. THIS VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT NOR ANY SITUATION THAT WOULD OF CAUSED AND IMPACT TO BRAKE THIS RESTRAINT SYSTEM. I URGE FOR THIS ISSUE TO BE INVESTIGATED AS THROUGH MY RESEARCH I HAVE COME ACROSS MANY DODGE DURANGO OWNERS THAT HAVE EXPERIENCED SIMILAR ISSUES WITH THE RANDOM DEPLOYMENT OF THE HEADREST RESTRAINT SYSTEM....UPDATED 03/29/17 *BF *CN
VEHICLE ROLLAWAY COMPLAINT. PUT THE VEHICLE IN PARK. EXITED THE RUNNING VEHICLE, CLOSED THE DOOR, AND WALKED IN FRONT OF THE VEHICLE INTO THE GARAGE. THE CAR BEGAN DRIVING FORWARD INTO THE GARAGE AND SLAMMED INTO THE ENTRYWAY OF THE HOME.
REGARDING ODI PE 16-014 OPENED 16 DECEMBER 2016: ONE YEAR AGO (12/29/15) A NEIGHBOR ALERTED ME VIA TEXT TO THE FACT THAT MY VEHICLE WAS IN THE STREET OUTSIDE OUR HOME. I DISCOVERED MY 2015 DURANGO HAD ROLLED BACKWARD APPROXIMATELY 35 FEET COMING TO REST IN THE MIDDLE OF THE STREET. MY FIRST THOUGHT WAS THAT I HAD SOMEHOW FAILED TO PUT THE VEHICLE IN "PARK". HOWEVER, AFTER STARTING THE VEHICLE, I COULD SEE THE ROTARY DIAL CONTROLLING THE TRANSMISSION WAS CLEARLY INDICATED TO BE IN THE "P" POSITION. IT'S WORTH NOTING THAT AT THE TIME OF THE INCIDENT, THE VEHICLE WAS NOT RUNNING AND THE PARKING BRAKE WAS NOT ENGAGED. OBVIOUSLY, HAVING THE VEHICLE ROLL AWAY WAS NO SMALL CONCERN. SO I CONTACTED THE DEALER WHO SOLD ME THE VEHICLE AND WAS ADVISED TO TAKE IT TO A DEALER IN MY COMMUNITY FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER AT THE LOCAL DEALERSHIP THIS WAS THE SECOND RECENT COMPLAINT HE HAD RECEIVED ON THIS SAME ISSUE. ULTIMATELY, THE DEALER INSPECTION TURNED UP NO DISCERNABLE CAUSE. I WAS SUBSEQUENTLY CONTACTED BY THE SM STATING THAT CHRYSLER WAS FLYING A COUPLE OF GUYS UP TO TAKE A LOOK AT BOTH VEHICLES INVOLVED IN THE ROLL-AWAY COMPLAINT. THIS PROCESS ULTIMATELY RESULTED IN MY RECEIPT OF CORRESPONDENCE FROM AN INDIVIDUAL WORKING "SPECIAL INVESTIGATIONS" FOR FCA STATING, IN ESSENCE, THAT MY DURANGO IS "FUNCTIONING AS DESIGNED". A FEW FINAL THOUGHTS: (1) THE SLOPE OF OUR DRIVEWAY IS STANDARD FOR HOMES BUILT ON FLATLAND. AN EYEBALL MEASUREMENT HAS THE RISE AT ABOUT 20" OVER
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT BEGAN TO ROLL AWAY AND ROLLED OVER THE DRIVER. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MAJOR INJURIES TO THE LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/07/2017*CT *CN
I HAVE EXPECTED UNINTENDED ROLL AWAY ON TWO OCCASIONS. THE TRUCK WAS RUNNING AND PUT IN PARK AND AS I EXITED THE VEHICLE IT ROLLED FORWARD. THE FIRST TIME IT HIT A PARKED CAR, IN A PARKING LOT, NO DAMAGE RESULTED. THE SECOND TIME WAS IN THE DRIVEWAY, I MANGED TO STOP IT WITH OUT INCIDENT. THIS DURANGO IS EQUIPPED WITH THE ELECTRONIC ROTARY SHIFTER.
I READ AN ARTICLE IN USA TODAY THAT THE NHTSAIS INVESTIGATING VEHICLE TRANSMISSIONS THAT USE A ROTARY CONTROL. ABOUT A YEAR AGO, I PULLED INTO THE DRIVEWAY, SHIFTED INTO PARK AND EXITED THE VEHICLE. AS I WAS WALKING DOWN THE DRIVEWAY I TURNED AROUND AND SAW MY CAR BACKING UP INTO THE STREET AND ACROSS THE ROAD WHERE IT STRUCK A BLOCK WALL. I WAS SURE THAT I MUST HAVE NOT FULLY TURNED THE KNOB TO THE PARK POSITION BUT NOW, HAVING READ THIS ARTICLE I AM WONDERING IF IN FACT THERE IS A DEFECT. I HAD NOT ENGAGED THE PARKING BRAKE AND THE VEHICLE WAS STILL RUNNING WHEN THE INCIDENT OCCURRED. *TR
WHILE MY DURANGO WAS IN THE SHOP FOR COMPLAINTS OF FLARE SHIFTING AND OTHER SHIFTING ISSUES MECHANIC PLACED THE DURANGO IN PARK AND EXITED THE VEHICLE LEAVING IT RUNNING. AT THAT TIME IT WAS NOT IN MOTION. IT SUBSEQUENTLY DROVE INTO HIS TOOLBOX DAMAGING THE FRONT BUMPER AND HOOD. THE MECHANIC INSISTS HE DID NOTHING WRONG AND IT JUST HAPPENED. THE VEHICLE WAS IN A DEALERSHIP GARAGE. THERE IS NO POLICE REPORT BECAUSE THE DEALERSHIP IMMEDIATELY SENT THE VEHICLE TO A BODY SHOP. I CONTACTED THE POLICE AND THEY TOLD ME IF THEY DEALERSHIP MADE REPAIRS A REPORT WOULDN'T BE NECESSARY. *TR
2015 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER CONTROL SYSTEM FAILURE ISSUES- LOSS OF CONTROL TO THE SHIFTER MODULE/ TRANSMISSION DAMAGE. *SMD THE CONSUMER STATED THE FAILURE OF THE COMPUTER SYSTEM CONTROLLED SYSTEM AFFECTED THE DRIVABILITY ON THE HIGHWAY. ONE SIGNIFICANT ISSUE RESULTING FROM THE PROBLEM, WAS LOSS OF CONTROL OF THE SHIFTER MODULE. IT RESULTED IN THE TRANSMISSION ABRUPTLY SHIFTING FROM REVERSE INTO PARK WITH POTENTIAL DAMAGE TO THE TRANSMISSION. A DIAGNOSIS REVEALED ALL THE PROBLEMS THE CONSUMER EXPERIENCED, WERE A RESULT OF SHORTED ELECTRICAL WRING. *JB
2015 DODGE DURANGO - WITH NO WARNING RMP'S START TO RACE BUT THE CAR LOSES ALL POWER. DIFFERENT LIGHT ON DASH HAVE COME ON. DEALER HAS HAD THE TRUCK 5 TIMES INCLUDING THE LATEST FOR OVER TO WEEKS. THEY REPROGRAM THE COMPUTER AND TRANSMISSION AND TRY TO SAY ITS FIXED. I REFUSE THE TAKE THE VEHICLE BACK THIS TIME. THIS TRUCK IS A DANGER TO MY FAMILY AND OTHERS ON THE ROAD. IT HAS PUT FAMILY IN DANGEROUS SITUATION MULTIPLY TIMES, INCLUDING WHEN TRYING TO MERGE ONTO THE NEW YORK STATE THRUWAY IN HEAVY TRAFFIC. WE WERE LUCKY THERE WAS A SHOULDER TO ROLL INTO.
VEHICLE LOST ALL ENGINE POWER AND LEFT MY FAMILY ON THE SIDE OF THE BUSY INTERSTATE, HUNDREDS OF MILES FROM HOME. THE DEALER LATER DIAGNOSED IT AS A FUEL PUMP FAILURE. THIS WAS WITH THE HEMI V8 ENGINE.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. AFTER THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY, REMOVED THE KEY FOB, AND EXITED THE VEHICLE, IT AUTOMATICALLY SHIFTED INTO DRIVE AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED, BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL BACK. THE FAILURE MILEAGE WAS 5,818.
HEADLIGHTS NOT WORKING, NOT DAYLIGHTS NOR MANUALLY. ONLY THE FOG LIGHT ARE WORKING AT THIS TIME.
VEHICLE WILL DRIVE AWAY UNATTENDED IF YOU FORGET TO TURN THE "TRANSMISSION DIAL"..... WHEN THE CAR IS IN DRIVE AND YOU STOP AND PRESS THE IGNITION BUTTON (THINKING YOU ARE PUTTING THE CAR IN PARK AND/OR TURNING IT OFF, AND THEN GET OUT OF THE CAR, THE CAR REMAINS IN DRIVE AND WILL DRIVE AWAY. WHEN YOU PRESS THE BUTTON, THE CAR MAKES A RINGING SOUND AND BOTH ME AND MY WIFE AND THOUGHT THE CAR WAS IN PARK. WHEN I GOT OUT OF THE CAR, BECAUSE I FORGOT TO TURN THE TRANSMISSION DIAL TO PARK, THE CAR BEGAN TO ROLL AWAY WITH MY WIFE AND CHILDREN STILL IN THE VEHICLE. UNLIKE ALL OTHER CARS I HAVE HAD THAT HAD ELECTRONIC TRANSMISSIONS WHICH PUT THE CAR IN PARK IF YOU TURN THEM OFF AND/OR OPEN THE DOOR WHEN THE CAR IS NOT MOVING, THE DURING WILL SIMPLY DRIVE OFF IN THE DIRECTION ITS IS AIMED. THIS CAR NEEDS TO PUT ITSELF INTO PARK IN THESE SITUATIONS. I HAVE A BMW THAT WILL NOT/CANNOT DRIVE AWAY LIKE THIS. IT IS EXTREMELY DANGEROUS!!!! I ASKED THE DEALER IF THERE WAS A WAY TO STOP THIS AND I WAS TOLD THEY ARE AWARE OF A SIMILAR PROBLEM ON THE JEEP GRAND CHEROKEE. HOWEVER, I AM TOLD THERE IS NO RE-PROGRAMMING FIX YET. SOMEONE IS GOING TO BE KILLED BY THIS DEFECT EVENTUALLY.
RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND "IS LOOKING INTO THE PROBLEM" AND CHECKING THE GAS FROM SPEEDWAY THAT WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE
I HAVE A BRAND NEW DODGE DURANGO THAT IS ONLY A COUPLE MONTHS OLD. I DO NOT EVEN USE MY BACK SEATS TO SIT IN SO I KNOW THIS WAS NOT CAUSED FROM WEAR. ON THE PASSENGERS SIDE BACK SEAT YOU CAN SEE THE FOAM HANGING OUT OF THE SEAT, THE SEAT COVER DOES NOT ATTACH TO THE SEAT IT IS AN OPEN AREA. I TOOK MY DURANGO TO THE LOCAL DODGE DEALERSHIP AND THEY SAID THEY WOULD FIX SINCE MY DURANGO IS UNDER WARRANTY. THEY ORDERED ME A NEW SEAT COVER AND THEY NEW ONE WAS WORSE THAN THE FIRST ONE THAT WAS ON THE CAR, THEY THEN TOLD ME THIS IS A DESIGN FLAW AND THEY COULD NOT HELP ME, THEY OFFERED TO CUT OUT SOME OF THE FOAM SO IT WOULD NOT HANG OUT OF MY SEAT, BUT YOU CAN STILL SEE THE INSIDE OF THE SEAT. I AM EXTREMELY UPSET, I PAID $40,000 FOR THIS AUTOMOBILE AND HAVE TO LIVE WITH SEEING THE INSIDE OF MY SEAT FOAM HANGING OUT OF MY BACKSEAT. IT IS LOCATED ON THE INNER PART NEAR WEAR THE SEATBELT BUCKLE CONNECTS. I NEED HELP, I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO EQUIPPED WITH KUMHO 110HMTS (NA) TIRES, SIZE: 265/60/R18 (NA). WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRES WERE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WAS THE ORIGINAL EQUIPMENT. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V168000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE WAS IN PARK POSITION ON A SIDE ROAD. IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES. I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED. IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED. HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK. SO UNKOWN.
I WAS DRIVING MY NEW DURANGO (3,200 MILES) ON I-90 (75MPH) WHEN THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME AND THE HARD SHELL WAS PUSHED BACK. THE TEMPERATURE OUTSIDE WAS 48 AND CLOUDY. I THOUGHT THE THE WHOLE RIGHT SIDE OF MY CAR WOULD BE GONE WHEN IT HAPPENED AS THE EXPLOSION WAS SO LOUD. I HAD VERY LITTLE GLASS IN THE CAR AS MOST OF IT BLEW UP AND BACK SCRATCHING THE TOP. MY RIGHT EAR AND TEMPLE BOTHERED ME FOR ABOUT 6 HOURS AFTER THE EXPLOSION. I HAVE TAKEN THE DURANGO TO THE LOCAL DODGE DEALER AND AM CURRENTLY WAITING TO SEE IF THEY WILL FIX IT. THEY CLAIM NEVER TO HAVE SEEN THIS BEFORE, I DOUBT I'M THE FIRST.
FUEL DOOR HAS A TENDENCY NOT TO POP OPEN WHEN YOU HIT THE RELEASE BUTTON INSIDE OF VEHICLE. THIS CAN BE A SAFETY HAZARD IF YOU NEED GAS AND CANNOT GET THE GAS DOOR OPEN AND THERE IS NO MANUAL OVERRIDE TO OPEN IT.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE DRIVER PRESSED THE START/STOP BUTTON TO SHUT OFF THE ENGINE. WHILE EXITING THE VEHICLE, IT ERRONEOUSLY ACCELERATED IN REVERSE UP AN INCLINE AT APPROXIMATELY 5-10 MPH. THE VEHICLE DROVE INTO A BUSY STREET AND STOPPED AFTER BUMPING A CURB. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,404.
CAR PLACED IN REVERSE, BACKUP CAMERA CAME ON AND CAR WENT FORWARD INSTEAD OF BACKWARDS WHEN GAS APPLIED. CAR MADE FUNNY SOUND. NO DAMGE OCCURED AND CAR WAS CHECKED OUT BY DEALER. THERE HAS BEEN NO REPEAT EVENTS.
DEALERSHIP WILL NOT CALL BACK OR ANSWER PHONE TO REPAIR RECALL P60 AND P64 ALL AMERICAN CHRYSLER JEEP DODGE OF MIDLAND, TEXAS
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT REMAINED IN STORED MEMORY MODE, WHICH MADE IT IMPOSSIBLE TO DIAGNOSE THE VEHICLE. THE DEALER ALSO STATED THAT THE SIDE AIR BAGS WERE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 04/14/16*LJ *TR
CHECK ENGINE LIGHT ON, DUE TO EVAPORATIVE EMISSION SYSTEM LEAK. HAD VEHICLE IN ONCE A MONTH FOR REPAIRS, BUT PROBLEM STILL PERSISTS. REPLACED FUEL FILLER TUBE, AS WELL AS OTHER PARTS INVOLVED. VEHICLE ISN'T A YEAR OLD YET, AND STILL UNDER FACTORY WARRANTY.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE ELECTRICAL FUNCTIONS, INCLUDING THE INSTRUMENT PANEL, DEACTIVATED INDEPENDENTLY AND THEN REACTIVATED. IN ADDITION, THE RADIO INDEPENDENTLY OPERATED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE AIR CONDITIONING UNIT WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS REPAIRED; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
AFTER SNOW STORM, 45MPH, ENTERING HIGHWAY AND SPEEDING UP TO JOIN TRAFFIC, THE VEHICLE STARTED TO SHACK AND ALMOST CAUSED AN ACCIDENT TEMPORARY LOSS OF CONTROL.
I STARTED TO PROCEED DOWN THE STREET AND THE ACCELERATOR APPEARED TO STICK AND THE ENGINE STARTED RACING AND I DID NOT HAVE ANY CONTROL OF THE VEHICLE SPEED. ALSO THE RPM GAUGE WAS OUT OF CONTROL. THIS LAST APPROXIMATELY FIVE TO TEN SECONDS, AND THEN THE ENGINE STOPPED RACING, AND RETURNED TO NORMAL. THE VEHICLE WAS IN MOTION AND GOING FORWARD ON A CITY STREET WHEN THE ACCELERATOR APPEARD TO STICK AND THE VEHICLE INCREASED IN SPEED, AND I HAD NOT CONTROL OVER THE SPEED OF THE VEHICLE.
I PUT THE CAR IN PARK GOT OUT OF THE CAR TO GET THE MAIL. THE CAR ROLLED DOWN THE DRIVEWAY AND STRUCK ANOTHER CAR CAUSING A LOT OF DAMAGE. THE CAR LEFT SKID MARKS IN THE DRIVEWAY. ...UPDATED 04/11/17 *BF *CN
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE ELECTRICAL FUNCTIONS SUDDENLY ACTIVATED AND ACTIVATED INDEPENDENTLY. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,600.
FUEL SPITS OUT WHEN FILLING THE GAS TANK UP, IT DOESN'T KNOW WHEN THE TANK IS FULL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Dodge Durango → · Every Durango year → · How the figures are calculated →