TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE EXTERIOR LED LIGHTS AND REVERSE LIGHTS SEIZED WITHOUT WARNING FOR APPROXIMATELY THREE MONTHS. THE CONTACT LOOKED INSIDE THE LIGHT FIXTURES AND FOUND WATER. THE CONTACT REPLACED THE EXTERIOR LIGHTING HIMSELF, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
2014 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE HEAD REST POP OPEN PUT OF NO WHERE. TRY TO EXPLAIN THIS TO THEM AND NO ONE IS WILLING TO HELP. HOWEVER AFTER DOING MY RESEARCH, I FOUND OUT I'M NOT THE ONLY ONE WITH THE PROBLEM AND THAT IS VERY COMMON. WHEN I BROUGHT THIS UP TO THEIR ATTENTION I WAS TOLD THAT THERE IS NOT A RECALL ON IT SO THEREFORE THEY WON'T BE ABLE TO HELP.
VEHICLE HAS LOUD HUMMING NOISE COMING FROM PASSENGER SIDE.TOOK ME A MONTH JUST TO GET AN APPOINTMENT..DROPPED CAR OFF ON 12/09/19 @ WESTBURY ,NY DODGE DEALER..DEALER STATED CAR NEEDED WHEEL HUB BEARINGS, STATES ALL 4 HAVE BEEN CHANGED. TOLD TO PICK CAR UP ON 12/17/19, CAR WAS NEVER TEST DRIVEN AS STATED AND PROBLEM WAS WORST. LEFT CAR TO CORRECT, PICKED CAR UP AGAIN ON 12/18/19 TO HERE A NEW PROBLEM WHICH WAS RUBBING FROM PASSENGER REAR. . SERVICE REP. DOMINIQUE WHO TEST DROVE WITH ME SAID THAT THIS WAS NORMAL.(UNSATISFACTORY).SERVICE REP. HANDLING MY CAR IS MANNY., GIVES ME THE RUN AROUND, DOESNT STAY INTOUCH ONLY AFTER I MAKE NUMEROUS COMPLAINTS, PROMISED TO GIVE ME A LOANER VEHICLE ,THEN WHEN I SHOW UP I DONT RECIEVE ONE , REASON BEING I DIDNT PURCHASE CAR FROM THEM, BUT OK TO BE INCONVENIENCED FOR OVER 10 DAYS..I WAS TOLD BY BOTH REPS. TO TAKE CAR AND BRING BACK IF ISSUE CONTINUES.(SITUATION WAS STILL ONGOING)..THIS IS VERY UNSATISFACTORY AND HOW WILL I BE COMPENSATED. MY VEHICLE STILL ISNT FIXED AND I LIVE IN PENNSYLVANIA AND CAR IS IN NY..
I AM WRITING THIS COMPLAINT AS MY 2014 DODGE DURANGO LIMITED HAD AN OIL LEAK. OIL ENDS UP ALL OVER YOUR GARAGE, ROAD, DRIVEWAY IN THE SIZE OF A SOFTBALL ON THE GROUP AFTER THE CAR HAS BEEN TURNED OFF. AFTER TAKING TO LOCAL MECHANIC, I WAS INFORMED THAT THE "COOLING ASSEMBLY OR A SENSOR WAS LEAKING". IT TURNS OUT MY CAR THE ENTIRE COOLING ASSEMBLY WAS BAD. MECHANIC INFORMED ME THAT 3 OTHER CHYSLER/DODGE PRODUCTS WERE IN HIS SHOP OVER THE PAST WEEK WITH THE SAME ISSUE. ALSO, WHEN HE RECEIVED THE PART FROM THE LOCAL DODGE DEALER, THEY ORIGINALLY HAD 5 IN STOCK THAT WEEK AND I GOT THE LAST ONE. SO, THIS APPEARS TO BE A FLAW IN THE MANUFACTURED PART THAT LEAKS OIL AND COULD POTENTIALLY CAUSE A FIRE, ILLNESS, ETC. PART AND LABOR COST ME $650.00. MY 2014 DURANGO HAS 65,000 MILES AT TIME OF POSTING.
THE SERVICE YOUR AIRBAG LIGHT KEEPS TURNING ON AND OFF CONSTANTLY, WHILE DRIVING. IT ALSO DISABLES THE SEAT BELT AUTOMATIC LOCKING WHEN THE LIGHT COMES ON. IT WAS RECALLED ON THE 2014 JEEPS WITH THE SAME ISSUE...
THE ENTIRE BRAKE LIGHT (PANELS) HAD WATER LEAK IN THEM CAUSING WATER TO BACK UP IN PLASTIC COVER SHORTING OUT THE BREAK LIGHTS AND CAUSING CONDENSATION ON THE REST OF THE BRAKE PANELS. THIS HAPPENS WHEN IT RAINS OR CAR IS GETTING WASHED OR ANY TIME WATER TOUCHES BACK BRAKE LIGHTS.
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE CONTACT WAS STANDING BY THE VEHICLE, ONE OF THE TAIL LIGHTS CRACKED IN A VERTICAL LINE. THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (516-868-4400, LOCATED AT 3614 SUNRISE HWY, STE B, WANTAGH, NY 11793) WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT IT WAS NOT A KNOWN FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT TO THE NEAREST MECHANIC (NOT A DODGE DEALERSHIP). THEY DID A SCAN AND THE CODE SAID MISFIRE, SO THEY RECOMMENDED A TUNE UP. $500 LATER THE LIGHT CAME ON AGAIN. MY SON TOOK IT TO DODGE WHO SAID MISFIRE, LEFT HEAD. THE V6 ENGINE I HAVE HAD THE SAME PROBLEM UP TO 2013 AND DODGE EXTENDED THE WARRANTY ON THE LEFT HEAD TO 150K MILES. THEY TOLD US I WAS OUT OF WARRANTY BY 5 WEEKS OR 3K MILES, SO THE REPAIR WOULD COST $2700.00. I CALLED DODGE CORPORATE FOR HELP AND WAS TOLD TOUGH, WE CANT HELP YOU. I BELIEVE THIS IS THE SAME PROBLEM AS IN EARLIER YEARS. NOW I HAVE NO TRANSPORTATION TO WORK AS THEY SAID NOT TO DRIVE IT. PLEASE INVESTIGATE THE 2014 V6 PENTASTAR ENGINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
TAIL LIGHT HAS GOTTEN WATER INSIDE TWICE FROM RAIN CAN'T KEEP FIXING THIS ISSUE
RACETRACK TAIL LIGHTS BURNT OUT FROM NORMAL USE BECAUSE THE PART SUFFERED A COMMON MANUFACTURING DEFECT. THIS PART IS FLAWED AND NEEDS TO BE REDESIGNED AND ISSUED A RECALL TO ALL RACETRACK OWNERS.
I WAS DRIVING AND MY SUNROOF WINDOW EXPLODED.
CENTER TAILGATE (RACE TRACK) TAIL LIGHT GETS WATER IN IT EVERY TIME IT RAINS OR SNOW MELTS REGARDLESS IF STATIONARY OR DRIVING. THIS IS THE 3RD TIME IT HAS HAPPENED AND THE LIGHT IS NOW SHORTED OUT (VISIBLY BURNT) AND THE VEHICLE SMELLS LIKE BURNT PLASTIC. REPLACED JUNE 2016, DEC 2017 AND NOW NEEDS TO BE REPLACED DEC 2019.
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT NOTICED WHEN IT RAINED THAT THE TAIL LIGHTS SHORTED OUT WITHOUT WARNING. ALL-STAR DODGE CHRYSLER JEEP RAM (2590 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 665-8266) WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
ACTIVE HEAD RESTRAINT DEPLOYED ON DRIVERS SIDE 2 YEARS AGO, LAST MONTH PASSENGER SIDE DEPLOYED. IN BOTH CASES DEPLOYMENT WAS NOTICED UPON ENTERING STATIONARY VEHICLE.
I HAVE HAD ISSUES WITH THE REAR LIGHTING ON MY 2014 DODGE DURANGO LIMITED ALLOWING WATER TO LEAK INSIDE OF THE LIGHTS. THE REAR RACETRACK TAIL LIGHT HAS GOTTEN WATER INSIDE OF IT CAUSING SOME OF THE LED LIGHTS TO STOP WORKING. ONE OF THE LICENSE PLATE LIGHTS HAS ALSO GOTTEN WATER INSIDE OF IT WHICH HAS CAUSED IT TO STOP WORKING. FROM SOME RESEARCH THIS LOOKS TO BE AN ONGOING ISSUE THAT CUSTOMERS ARE HAVING WITH 2014 AND NEWER DODGE DURANGO VEHICLES. THIS IS A SAFETY CONCERN THAT MAY CAUSE EVEN FURTHER DAMAGE TO THE VEHICLE'S ELECTRICAL SYSTEM AND LIGHTS THAT ARE NEEDED FOR SAFETY REASONS.
WATER IN THE TAIL LIGHT ( TRACK LIGHT/ LED). JUST REPLACED 8 MONTHS AGO BY DEALERSHIP. ON DRIVERS SIDE LOWER LED HAS A CUP OF WATER FROM THE RAIN. THIS IS THE SECOND TIME. FIRST TIME, TURNED DARK AND LIGHT WENT OUT AFTER BUYING 2 MONTHS LATER. 3/15/19
BURNED OUT PORTION OF RACE TRACK LIGHTING ON REAR OF VEHICLE.
WATER IN REAR LIFT GATE LIGHT RAIL. CAUSED LED LIGHTS TO BURN OUT. AFTER READING THE FORUMS IT APPEARS THERE COULD BE A WIDESPREAD PROBLEM. I HAVE ATTACHED PHOTOS OF THE LIGHT RAIL WITH WATER IN IT
3RD GENERATION DODGE DURANGO, 2014 WITH THE TRACK TAIL LIGHTS, WATER FROM EITHER RAIN OR MOISTURE GET INTO THE DRIVERS REAR TAIL LIGHT CAUSING IT TO NOT WORK. IVE BEEN STOPPED SEVERAL TIME BY THE POLICE. IN 2015 AFTER DRIVING THE CAR FOR 1 TR THE LIGHT WENT OUT AND THE DEALERSHIP REPLACED IT UNDER WARRANTY, IN 2017 THE LIGHT WENT OUT AGAIN AND THE CAR IN NOW OUT OF WARANTY AND THE COST TO REPLACE IT IS $485.00 +/- . 2019 AND IT WENT OUT AGAIN AND AFTER TELLING THE DEALERSHIP ABOUT THE DEFECTIVE LIGHT THEY WILL NOT CHANGE IT AS CHRYSLER SAYS ITS NOT COVERED EVEN THO THEY KNOW ITS DEFICTIVE .
I WAS CLEANING MY CAR (STATIONARY IN DRIVEWAY) ON 11/3/2019 AND NOTICED A PIECE OF PLASTIC ON THE FLOORBOARD. I LOOKED UP TO SEE WHERE IT MIGHT HAVE CAME FROM AND NOTICED THE DRIVER SEAT HEADREST WAS SEPARATING. I ATTEMPTED TO PUSH THE TWO PIECES BACK TOGETHER AND THE HEADREST FULLY DEPLOYED. UPON INSPECTION I COULD SEE THAT THE CLIP THAT HOLDS A METAL PIN HAD FAILED. THE PLASTIC PIECE I FOUND WAS PART OF THIS CLIP. VERY GRATEFUL I WAS NOT DRIVING WHEN THIS HAPPENED. THIS VEHICLE IS ONLY 4 YEARS OLD. IT IS NOT STORED IN THE HEAT OR SUN. NOW WE GET TO WAIT FOR THE EVENTUAL FAILURE OF THE PASSENGER SIDE ACTIVE HEAD RESTRAINT. SAFETY DEVICES SHOULD NOT CAUSE INJURY.
THE COWLING ON THE LOWER PART OF THE WINDSHIELD HAS BEEN WARPED SINCE I TOOK DELIVERY OF THE DURANGO IN 12/2013. WHILE DRIVING ABOVE 65 MPH OR IN WINDY CONDITIONS, A BUZZING SOUND CAN BE HEARD. FROM A WEB SEARCH, MANY OTHERS REPORT THE SAME ISSUE, AND ALSO REPORT THAT DEALERSHIPS SAY THAT DODGE KNOWS ABOUT THIS ISSUE. THIS ISSUE WILL REPORTEDLY FLOOD THE ENGINE WITH WATER IN HEAVY RAIN, BUT THIS HAS NOT HAPPENED TO ME.
DRIVERS SEAT ACTIVE HEADREST INTERNAL PLASTIC PARTS FAILED AND DEPLOYED THE HEADREST AND HIT MY WIFE IN THE BACK OF THE HEAD WHILE DRIVING. LUCKY SHE WASN'T IN HEAVY TRAFFIC OR TURNING WHEN IT HAPPENED. UPON MY FURTHER INSPECTION THE ACTIVE SYSTEM WAS STILL INTACT. THE PLASTIC PARTS FAILED VIOLENTLY RELEASING THE HEADREST.
WHEN IT RAINS, WATER COLLECTS INSIDE THE RACETRACK TAIL LIGHTS OF MY 2014 DURANGO. THE PROBLEM EXIST ON THE REAR OF THE PART. THE SPONGE-LIKE GASKET IS DISINTEGRATING. I GOT IT REPLACED AT THE DEALER FOR 1,000 $ ABOUT 4 MONTHS AGO, I GOT WATER AGAIN IN THE NEW ONES. THE LED'S ARE NOT WORKING ANYMORE WHEN I TURN ON THE LIGHTS ON.
THE TAIL LIGHT OF THE VEHICLE IS NOT SEALED AND ACCUMULATES MOISTURE CAUSING IT TO SHORT OUT. THE TAIL LIGHT HAS BEEN REPLACED 3 TIME PREVIOUSLY BY DODGE. IT HAS NOW HAPPENED A FOURTH TIME AND DODGE IS NOT STANDING BEHIND IT. THE MOST RECENT TAIL LIGHT IS LESS THAN 2 YEARS OLD.
SERVICE AIRBAGS NOTIFICATION KEEPS COMING ON. SCHEDULED TO TAKE IT TO DEALER. FOUND OUT SERVICE RECALL HAS BEEN MADE FOR AIRBAGS ON JEEP CHEROKEE BUT NOT 2014 DODGE DURANGO. WHY NOT IF THE SAME PROBLEM IS OCCURRING WITH THE DODGE DURANGO THOSE. THIS SHOULD BE INCLUDED IN THE RECALL. MY VEHICLE ONLY HAS 90000 MILES ON IT SHOULD NOT HAVE AIRBAG ISSUES. AIRBAG LIGHT WOULD COME ON AS SOON AS I START TO CAR THEN WOULD GO OFF THEN MY SERVICE ALARM FOR AIRBAG WOULD COME ON AND STAY ON. NOW SERVICE LIGHT FOR AIRBAGS COME ON IMMEDIATELY AFTER STARTING THE CAR AND WILL NOT GO OFF.
DEALER STATED THAT MY WIRING HARNESS HAS A SHORT WHICH CAUSED THE AIRBAG TO FAIL. BECAME AWARE OF THIS WHEN THE CHECK AIRBAG LIGHT ILLUMINATED CONSTANTLY. THIS IS EXACTLY THE SUBJECT OF A NHTSA RECALL: 14V643000 APPARENTLY, MY VIN IS NOT INCLUDED IN THIS RANGE OF VINS THOUGH I WAS DIAGNOSED WITH THE SAME ISSUE
WHILE VEHICLE WAS SITTING STATIONARY IN MY DRIVEWAY OVER NIGHT, THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS UNOCCUPIED AND NOT IN MOTION. THE VEHICLE HAS 121,000 MILES ON IT. ONLINE RESEARCH REVEALED THIS IS A COMMON OCCURRENCE WITH OVER 30 INCIDENTS ALREADY DOCUMENTED. THIS SAFETY RELATED ITEM NEEDS TO BE IDENTIFIED FOR RECALL.
THE COWL HAS WARPED ALLOWING RAIN WATER TO LEAKE INTO THE ENGINE COMPARTMENT. AND UNDER WINDSHIELD. AND WHILE DRIVING AIR GETTING UNDER WINDSHIELD IS CREATING A BUZZING NOISE. WHILE I WAS AT DODGE I NOTICED ON THE NEWER MODEL DODGE DURANGO THEY HAVE REDESIGNED THE COWL. I HAVE TALKED WITH CHRYSLER CUSTOMER CARE THEY HAVE OPENED UP A CASE. (CASR NUMBER 64813561)
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS WATER IN THE TAIL LIGHTS AND THEY WERE PARTIALLY INOPERABLE. THE CONTACT ALSO DETECTED A BURNING ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCGRATH CHRYSLER JEEP DODGE RAM (4610 CENTER POINT RD NE, CEDAR RAPIDS, IA 52402, (319) 393-4610) WHERE IT WAS DIAGNOSED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS INVALID.
REAR RACETRACK LIGHTING LEAKS AND LED'S ARE BURNED OUT
THE CAR WAS IN PARK WITH IGNITION SWITCH OFF. I SAT IN THE PASSENGER SEAT AND STARTING TO PUT ON MY SEATBELT WHEN UNEXPECTEDLY THE SAFETY RESTRAINT SYSTEM HEADREST ACTIVATED HITTING ME IN THE BACK OF THE HEAD. AFTER INCIDENT I OBSERVED THAT THE PLASTIC USED TO HOLD THE RETAINER BAR IN PLACE HAS GAVE OUT AND NO LONGER IN PLACE WITH THE RETAINING BAR STILL WITHIN THE RELEASE HOOKS.
WHILE DRIVING THE CAR,MY DAUGHTER WAS IN THE PASSENGER SEAT AND WITHOUT WARNING, THE HEADREST ON THE PASSENGER SIDE BROKE AND HIT HER IN THE HEAD.
THE VEHICLE WILL NOT START ONCE DRIVEN AND TURNED OFF. WHEN START IS PRESSED AFTER RESTARTING THE VEHICLE, THE VEHICLE JUST TURNS OVER AND DON'T START. I HAVE TAKEN THE VEHICLE TO AUTO NATION DODGE SEVERAL TIMES AND THE SERVICE DEPT CLAIMS THEY REPLACED THE TPIM BUT THE VEHICLE STILLS WONT START AT TIMES AND DOES IT MORE OFTEN WHEN RESTARTED
DRIVER'S SIDE HEADREST DEPLOYED WHILE THE VEHICLE WAS IN MOTION IN REVERSE IN OUR DRIVEWAY (NO ACCIDENT). THE HEADREST STRUCK THE DRIVER IN THE BACK OF THE HEAD, STARTLING THE DRIVER AND CAUSING A SAFETY HAZARD. UPON FURTHER INSPECTION OF THE HEADREST, THE PLASTIC PIECES HOLDING THE ROD THAT SECURES THE HEADREST FAILED.
JUST PURCHASED A 2014 DODGE DURANGO LIMITED. HAD IT ONE WEEK AND A PORTION OF THE RACE TRACK LIGHTING ON THE REAR OF THE VEHICLE HAS WENT OUT. IT APPEARS WATER HAS GOTTEN INTO THE LIGHTING HOUSING. THIS APPEARS TO BE A MAJOR ISSUE WITH THAT LIGHTING SYSTEM, AS COMPLAINTS ARE ALL OVER THE INTERNET ABOUT IT. PROBLEM NOW IS EVENTUALLY IT WILL SHORT OUT THE ENTIRE BACKEND LIGHTS INCLUDING THE RUNNING LIGHTS AND BRAKE LIGHTS CREATING A MAJOR SAFETY ISSUE. TO REPLACE THE PART IS OVER $1,000 WHICH MAKES IT DIFFICULT FOR THE CONSUMER TO FIX. ITS NOT ACCEPTABLE THAT THIS PART IS FAILING SO QUICKLY ON DODGE PRODUCTS WITH THAT STYLE LIGHTING AND ISN'T AN AFFORDABLE FIX. I AM CONCERNED DRIVING MY VEHICLE SINCE I HAVE NO IDEA WHEN IT WILL COMPLETELY SHORT OUT. DODGE SHOULD FIX THE PROBLEM THAT IS CAUSING THE LIGHTING TO ACCUMULATE WATER AND SHORT OUT. A FEW DEFECTIVE LIGHTS IS UNDERSTANDABLE BUT THE AMOUNT OF PEOPLE COMPLAINING ABOUT HAVING THE SAME PROBLEMS SHOWS IT REALLY NEEDS RECALLED.
AIRBAG LIGHT AND SERVICE AIRBAG SYSTEM WARNING CONSTANTLY ON. AIRBAG SYSTEM DEACTIVATED. VERY DSNGEROUS IF COLLISON WERE TO HSPORN. TOLD MY VIN IS NOT INCLUDED IN RECALL P67, WHICH IS THE ISSUE I AM HAVING. THIS SEEMS TO BE A COMMON PROBLEM WITH MULTIPLE REPORTS OF NOT BEING INCLUDED IN THE RECALL YET EXPERIENCING THE SAME SAFETY ISSUE THAT IS COVERED UNDER RECALL P67.
THE HEADREST ALL OF A SUDDEN POPPED OUT/ EXPLODED WHILE I WAS DRIVING AND HIT THE BACK OF MY HEAD
TICKING NOISE FROM ENGINE. GETTING LOUDER WITH TIME AND WHEN ACCELERATING. VALVE LIFTER BAD. NEED TO BE REPLACED. TOLD IT IS FREQUENT PROBLEM BY DODGE DEALER FOR THESE MODELS.
THE BRAKE WARNING LIGHT CAME ON AND STATED LOW FLUID. I TOPPED OFF THE FLUID. I CHECKED ALL WHEELS FOR LEAKS AND FOUND NONE. SEVERAL WEEKS LATER, THE SAME WARNING APPEARED AND BREAK FLUID WAS LOW AGAIN. I SCHEDULED AN APPOINTMENT WITH APPLE DODGE IN HANOVER, PA. THEY FOUND THAT THE BRAKE LINE HAD BEEN RUBBING ON THE STEERING COLUMN AND RUBBED A HOLE IN THE METAL BRAKE LINE CAUSING THE LEAK. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN "OFF-ROADING". I CONTACTED DODGE TO REQUEST A REFUND OF THE BRAKE SYSTEM REPAIR AS I FEEL THAT THIS WAS A MANUFACTURING DEFECT AND THE VEHICLE LEFT THE FACTORY WITH THE CONDITION OF THE BRAKE LINE RUBBING THE STEERING COLUMN AND THIS SHOULD BE TREATED THE SAME AS A RECALL. DODGE CASE MANAGEMENT # 59431690. I WAS NOTIFIED BY PHONE TODAY, 9/6/19, THAT DODGE WOULD ONLY REFUND 50% OF THE REPAIR COST. THIS BRAKE SYSTEM FAILURE COULD HAVE CAUSED A VERY SERIOUS ACCIDENT AND EVEN DEATH. ATTACHED ARE COPIES OF THE INVOICE (2 PAGES), AND PICTURES OF THE DAMAGED BRAKE LINE AND WORN AREA ON THE STEERING COLUMN. THE VEHICLE HAS 50,084 MILES ON IT.
REAR RACETRACK LIGHTING GETS DAMAGE DUE TO THE POOR INSULATION AROUND THE HOUSING. PART OF THE LIGHTING DOES NOT WORK AND CAN CAUSE VISABLITIY OF OTHER DRIVERS TO SEE THE VEHICLE. DODGE HAS NOT RECALL BUT IT SHOULD BE SINCE IT CAUSE FAILURE IN A STATE INSPECTION.
ON 8/24/19 THE ALTERNATOR FAILED WHILE DRIVING (IN MOTION!!) AND THE CAR STOPPED IN THE MIDDLE OF THE ROAD SHORTLY AFTER THE BATTERY LIGHT CAME ON. THE BATTERY HAD JUST BEEN REPLACED NEW THAT SAME DAY. WE COULD NOT MOVE THE CAR OR RESTART THE VEHICLE TO MOVE IT AND JUST PURCHASED USED ON THE 21 AUGUST 2019, ISSUE THAT YOU CAN NOT GET THE CAR INTO NEUTRAL TO MOVE THE CAR. OR THAT THERE IS NO A SECONDARY POWER SOURCE SO THAT IF THE POWER FAILS YOU CAN STILL OPERATE THE GEARS AND MOVE THE CAR OUT OF THE WAY. THE CARE MAKES A CLANKING NOISE LIKE IF THE GEARS WERE NOT MOVING AND THE CAR JOLTED FORWARD AND JUST STOPPED. REALLY? THEN COULDN'T MOVE IT THANK GOD IT DIDN'T HAPPEN ON THE FREEWAY. SAW THAT THERE IS A RECALL ON THIS DURANGO FOR THE ALTERNATOR SUDDENLY FAILING THAT EXACTLY WHAT HAPPEN BUT THERE IS NO RECORD OF THAT BEING FIXED OR BEING AN ISSUE ON THIS MODEL WHY?
IVE HAD A TOTAL OF SEVEN PROBLEMS WITH THIS VEHICLE RELATED TO THE ENGINE. NOW THERE IS A TIME KING SOUND WITH FULL OIL CHANGES ON THE PLAN EVERY THREEOMTHS. I TRHLY BELIEVE THIS VEHICLE HAS ENGINE PROBLEMS WITH THE WAY ITS BUILT.
THE RACETRAK LIFT GATE HOUSING HAS ACCUMULATED WATER AND CAUSED BRAKE LIGHTS TO MALFUNCTION.
THE INFOTAINMENT SYSTEM HEAD UNIT FAILED CAUSING GPS NAVIGATION, HVAC/BLOWER, COMPASS, AND CLIMATE TEMPERATURE CONTROL TO NOT FUNCTION. I HAD TO REPLACE IT WITH A NEW UNIT COSTING $806.25. THE WARRANTY WAS EXPIRED. IT SUDDENLY DID NOT WORK ONE DAY WHEN I TURNED THE VEHICLE ON IN THE MORNING.
2014 DODGE DURANGO TAIL LIGHT ASSEMBLY NOT PROPERLY SEALED WHEN MANUFACTURED AND ALLOWS WATER TO ENTER AND RUIN CIRCUIT BOARD FOR LED TAIL LIGHTS. I HAVE ELECTRICAL ENGINEERING DEGREE AND THIS IS NOT A BULB BURNED OUT. THE LEDS CIRCUIT BOARD IS WHAT'S DAMAGED NOT THE LEDS. DEALERS SAY WARRANTY DOES NOT COVER BULBS. BUT THIS IS A WHOLE TAIL LIGHT ASSEMBLY THAT WAS NOT SEALED RIGHT FROM THE FACTORY. IT COST $1100 TO REPLACE . THIS IS A DEFECT NOT NORMAL WEAR AND TEAR. THERE ARE LITERALLY THOUSANDS OF PEOPLE ONLINE WITH SAME ISSUE.
CAR ALERT LOW VOLTAGE CAME ON AND THEN CAR WOULD NOT START. WHEN JUMPING THE CAR, THE CAR WOULD TURN OFF WHEN CABLES CAME OFF. WAS TOLD ALTERNATOR IS BAD. I GOOGLED AND FOUND OUT THEIR WAS A RECALL FOR ALTERNATORS BUT NOT MY 2014 MODEL. I BELIEVE MINE SHOULD HAVE BEEN INCLUDED BECAUSE THE DESCRIPTION FITS MY ISSUE AS WELL AND THE VEHICLE IS THE SAME YEAR, MAKE AND MODEL. DEALERSHIP WOULD NOT HONOR RECALL WHEN SHOULD THE INFO. ON LINE.
BECAUSE OF CONDENSATION/STANDING WATER IN THE BACK RACETRACK LIGHT, THE LIGHT IS NOW BURNT OUT AND DODGE IS QUOTING ME $1,100 TO FIX THIS ISSUE. IT IS NOT COVERED UNDER ANY WARRANTY AND THERE IS NOT YET A RECALL. I CONTACTED DODGE REGARDING THIS SAFETY ISSUE AND THEY HAVE OFFERED NO RESOLUTION OR SUGGESTION TO HELP. THIS IS A WIDE SPREAD ISSUE AFFECTING MODELS YEAR 2010 TO PRESENT. I AM HONESTLY WONDERING HOW THIS HAS NO BEEN ADDRESSED YET. WHEN I QUESTIONED WHETHER THE ISSUE IS BEING FIXED ON NEWER MODELS, I GOT A VERY GENERIC ANSWER.
REAR RACEWAY TAILLIGHT HAS PARTIALLY GONE OUT. FROM WHAT I'VE GATHERED, THIS IS A COMMON PROBLEM WITH THIS VEHICLE DUE TO AN ENGINEERING DESIGN FLAW. WATER IS ALLOWED TO PENETRATE, SHORTING OUT RACEWAY LIGHT, DECREASING VISIBILITY FROM THE REAR, PARTICULARLY IN ADVERSE AND LOW VISIBILITY CONDITIONS. THIS MANUFACTURER FLAW SHOULD BE ADDRESSED, CORRECTED AND REPLACED BY MANUFACTURER AS IT IS A SAFETY ISSUE.
TAIL LIGHT IS COLLECTING WATER AND PART OF LIGHT HAS BURNT OUT
WHILE DRIVING ON LITTLE ROAD IN PASCO COUNTY FLORIDA ON JULY 25TH , MY PASSENGER SIDE HEADREST DEPLOYED AS IF IN A CRASH, STRIKING MY FATHER IN THE HEAD. THE UNIT STILL HAS THE METAL PIN ATTACHED BY CLAMPS AND BASICALLY SNAPPED. THE PLASTIC IS BROKEN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Dodge Durango → · Every Durango year → · How the figures are calculated →