TAKATA RECALL LOSS OF POWER STEERING, AT ANY SPEED.
2014 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
RAIN/ROAD WAY WATER GETS INTO EXTERIOR RACETRACK TAIL LIGHT CAUSING SHORTAGE RESULTING IN THE LIGHT STARTING TO GO OUT. THIS IS A MANUFACTURER ISSUE. THE COST OF REPAIRING IS OVER $1000.
RACETRACK TAIL LIGHTS IS NOT CORRECTLY SEALED AND WATER IS COMING INSIDE, DUE TO THIS THE TAIL LIGHT HAD A SHORTCUT AND THE DEALERSHIP SAYS THE I HAVE TO REPLACE THE WHOLE TAIL LIGHT AND THE REAR CAMERA, THIS IS THE SECOND TIME I SEE WATER INSIDE THE RACETRACK
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT BULB WENT OUT. THE LIGHT BULB WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (847-697-0900, LOCATED AT 1010 E CHICAGO ST, ELGIN, IL 60120) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
JULY 14, 2019 - WHILE THE DODGE DURANGO IS IN MOTION, THE DASH DISPLAY SUDDENLY WENT BLANK, VARIOUS SENSOR LIGHTS TURNED ON, TRANSMISSION GEAR WOULD NOT SHIFT, AND THE WIPER BLADES INTERMITTENTLY TURNED ON. SIMILARLY PROBLEM WAS EXPERIENCED IN MAY 2019, WHEN THE REPAIR SHOP IDENTIFIED AND REPLACED A FAULTY BCM (BODY CONTROL MODULE). I TOOK THE VEHICLE TO A LOCAL DODGE DEALERSHIP ABOUT A MONTH ( JUNE 2019), FOR THE SAME PROBLEM AND THE DEALERSHIP IDENTIFIED THE WIRING HARNESS TO BE FAULTY. AFTER SOME DIAGNOSIS, THE DEALERSHIP RESET THE CODES, ASKED ME TO DRIVE THE VEHICLE SOME MORE TO SEE IF THE PROBLEM REOCCURS. IT HAS BEEN A MONTH SINCE I TOOK THE VEHICLE TO THE DEALERSHIP AND THE PROBLEM HAS REOCCURED SEVERAL TIMES. I FEEL THIS IS A REAL SAFETY ISSUES ESPECIALLY WHEN I HAVE MY KIDS IN THE CAR AND THE ELECTRICAL ISSUES ARISES WHILE THE VEHICLE IS IN MOTION. THIS PROBLEM IS VERY CONCERNING TO ME AS THE PROBLEM HAS OCCURED ONE TIME WHILE I WAS DRIVING ON THE HIGHWAY, AND THREE TIME WHILE DRIVING ON CITY STREETS. PLEASE INVESTIGATE THIS MATTER URGENTLY AS I CONSIDER THIS ISSUE TO BE A SERIOUS VEHICLE PROBLEM OR HAZARD. ANY DURANGO OWNER AND THEIR FAMILY COULD POTENTIALLY GET SERIOUSLY HURT.
ON JULY 8, 2019, FROM A STOP, LIGHT ACCELERATION, THE VEHICLE STARTED HESITATING AS IF IT WAS MISFIRING OR NOT GETTING FUEL, UP AND DOWN SHIFTING, HARD UP SHIFTING AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT STARTED FLASHING MAYBE 10 TIMES THEN STAYED OFF. CUT THE VEHICLE OFF AND RESTARTED AND RAN AS IF NO PROBLEMS OCCURED. CONTACTED DEALERSHIP TO SCAN THE VEHICLE, THEY FOUND NO ENGINE CODES STORED IN THE COMPUTER AND STATED TO DRIVE IT UNTIL THE CHECK ENGINE LIGHT COMES ON AND STAYS ON, THEN TO BRING IT IN FOR DIAGNOSTICS.
GETTING INTO MY PARKED VEHICLE I NOTICED THE DRIVER'S SIDE SEAT HEAD REST HAD DEPLOYED. PLASTIC CLIPS BROKEN. LOCK BAR WAS STILL ENCLOSED IN LOCKING MECHANISM. MY VEHICLE WAS IN MY DRIVEWAY.
AIRBAGS DID NOT DEPLOY DURING HEAD ON COLLISION.
RAIN WATER GETS INTO REAR TAIL LIGHTS AND CAUSES SHORT IN TAIL LIGHT. LIGHT BURNS OUT AND NEEDS PREMATURE REPLACEMENT DUE TO LEAK FROM WATER. DUE TO SAFETY ISSUE WITH LIGHTS BEING BURN OUT WHILE DRIVING IN RAINY CONDITIONS, ESPECIALLY AT NIGHT, IS A LARGE SAFETY ISSUE WHICH CAN RESULT IN ACCIDENT. I DO NOT WANT TO BE REAR ENDED DUE TO THIS SAFETY ISSUE, ESPECIALLY WITH MY 1 YEAR OLD DAUGHTER AND WIFE IN THE VEHICLE..
THE DRIVER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC., THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. THE HEADREST CAME IN SHARP AND SUDDEN CONTACT WITH THE REAR OF MY HEAD WHILE IN MOTION ON A CITY STREET, NOT TURNING. THROUGH ONLINE RESEARCH I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE.
THE TAIL LIGHTS (COMMONLY REFERRED TO AS THE 'RACE TRACK TAIL LIGHTS) MOUNTED ON THE EXTERIOR OF THE REAR HATCH CONSTANTLY FILL UP WITH WATER WHICH IS BURNING OUT THE LIGHTS. THIS IS APPARENTLY A VERY COMMON PROBLEM ON THESE VEHICLES. THIS PART SHOULD HAVE BEEN COVERED BY THE MANUFACTURER. THIS HAPPENS ANY TIME IT RAINS AND IN THE SEATTLE AREA THAT IS VERY FREQUENT.
STOPPED SUV ON INCLINE ON REMOTE PORTION OF POST CANYON ROAD IN HOOD RIVER COUNTY, OR. UPON RESTARTING VEHICLE, AND PLACING IT INTO DRIVE, THE VEHICLE ROLLED SLIGHTLY BACKWARDS AND HIT THE PARK LATCH, STOPPING IMMEDIATELY. INDICATOR ABOVE SHIFT KNOB AND DASHBOARD GEAR INDICATOR BOTH FLASHING. ENGINE REVVED WHEN PRESSING ACCELERATOR, VEHICLE NOT IN GEAR. PUT BACK IN PARK AND TRIED AGAIN, SAME RESULT. TRIED REVERSE AND NEUTRAL. SAME RESULT. STOPPED ENGINE, RESTARTED AND TRIED SHIFTING INTO ANY GEAR AGAIN, SAME RESULT. AFTER SOME 15-20 MINUTES OF TRYING, AND LIGHTLY PRESSING ON BRAKE, GOT THE CAR TO GO INTO REVERSE. BACKED UP AS FAR AS I COULD TO GET CAR POINTED DOWN HILL, BUT CAR WOULD STILL NOT GO INTO DRIVE, FLASHING THE INDICATORS AGAIN. AFTER ANOTHER 10 MINUTES OR SO OF TRYING VARIOUS COMBINATIONS, GOT CAR INTO DRIVE BY VERY LIGHTLY PRESSING BRAKE AND ROLLING FORWARD IN DRIVE. VEHICLE WAS THEN NORMAL. IF THIS HAPPENED IN TRAFFIC, IT COULD BE VERY HAZARDOUS AS ONE COULD BE HIT BY ANOTHER VEHICLE, NOT EXPECTING A STOPPED VEHICLE IN A TRAVEL LANE. INTERNET SEARCH INDICATES OTHER DODGE/RAM OWNERS WITH PROBLEM EXACTLY AS DESCRIBED BY ME. TRANSMISSION CONTROL MODULE, OR LOGIC THEREIN WOULD APPAR TO BE THE CAUSE., DO NOT KNOW IF SOMETHING HAS FAILED, BUT NORMAL OPERATION SINCE THAT TIME INDICATES OTHERWISE.
REAR 'RACETRACK' LIGHTS HAS WATER IN IT, AND A SECTION OF IT HAS ALREADY FADED OUT. TOOK TO THE DEALER AND OF COURSE NOT COVERED BY MY 'BUMPER TO BUMPER' AND THE COST IS $1300. I'M SO IRRITATED!
WATER CONTINUES TO LEAK AND POOL INSIDE THE TAIL LIGHT AND HAS CAUSED SOME OF THE LED BULBS TO GO OUT.
RACTRACK LIGHT STOP WORKING REAR TAIL LIGHT "RACETRACK LIGHT" BURNOUT THANKS TO A WATER LEEK IN TO THE LIGHT THIS IS A MANUFACTOR DEFECT THE PRICE TO REPLACE THIS LIGHT IS MORE THEN $1,000 DOLLARS
WATER IN MY 14 DODGE DURANGO RACE TRACK TAIL LIGHT
THE CENTER BRAKE LIGHT ON THE REAR HATCH LEAKS WATER INTO THE LIGHT ASSEMBLY AND CAUSES DAMAGE TO THE LED LIGHTS, WHICH CAUSES SOME OF THEM TO STOP WORKING.
T36 RECALL FOR THE ALTERNATOR DIRECTLY IMPACTS THE PERFORMANCE OF THE POWERTRAIN COMPUTER MODEL AND REQUIRES REPLACEMENT.
THE REAR LIGHT IN THE CENTER OF THE TAILGATE, COMMONLY REFERRED TO AS THE "RACETRACK" LIGHT, IS NOT SEALED PROPERLY BY THE MANUFACTURER AND IS SUSCEPTIBLE TO WATER AND CONDENSATION BUILDING UP INSIDE OF IT - THIS CAN COME FROM THE VEHICLE PARKED IN A DRIVEWAY/PARKING SPOT DURING RAIN, DRIVING DOWN A WET ROAD, OR DURING A CAR WASH. THE RESULT OF EXTENDED WATER WITHIN THE LIGHT IS SEVERAL BURNED OUT SECTIONS OF LEDS ON BOTH SIDES OF THE "RACETRACK" WERE DISCOVERED WHILE THE VEHICLE WAS PARKED AT NIGHT, PREVENTING THE FULL REAR LIGHTS FROM ILLUMINATING.
I PURCHASED THIS VEHICLE IN OCTOBER 2016. THE A/C WHEN TURNED ON BLOWS HOT AIR. AFTER I START THE VEHICLE AND LET IT RUN A MINUTE THE AIR IS WARM. IF I HAVE BEEN IN MOTION FOR 5 MINUTES OR MORE THE AIR IS HOT AS IF THE HEATER IS ON. NO ISSUES CAN BE FOUND AS FAR AS LEAKS OR ANYTHING ELSE. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE A/C WAS NOT USED IN OCTOBER SINCE IT IS HOT BUT WHEN I USE THE REMOTE START THE AIR WILL TURN ON BUT NEVER GETS COLD.
REAR TAIL GATE TAIL LIGHTS FILL WITH WATER WHEN EXPOSED TO RAIN OR CARWASH. LIGHT ASSEMBLY CONTAINS NO SEAL AND NO WAY TO DRAIN WATER OR VENT VAPOR. COLLECTED WATER COULD CAUSE A SHORT DISABLING RUNNING LIGHTS, BRAKE LIGHTS, LICENSE PLATE LIGHT OR FIRE. THIS IS A KNOWN MANUFACTURING DEFECT TO DODGE YET NO RECALL HAS BEEN ISSUED. ISSUE COULD AFFECT SAFETY AND/OR CITATION FROM LAW ENFORCEMENT.
I JUST PULLED OUT OF WORK AND I WAS DRIVING DOWN THE ROAD. MY DRIVER SEAT HEAD REST POPPED OPEN AND HIT THE BACK OF MY HEAD. I DIDN'T HIT ANYTHING OR NOTHING HIT ME. I WAS DRIVING MAYBE 40MPH WITH NO OTHER CARS AROUND ME. I DIDN'T EVEN REALIZE WHAT HAPPENED UNTIL I PULLED INTO THE PARKING LOT OF THE STORE I WAS GOING INTO TO. MY HEAD REST IS STILL INTACT JUST SPLIT OPEN!
MY VEHICLE STARTED MAKING A CLICKING NOISE AROUND 65K MILES. WHEN I SCHEDULED MY ROUTINE OIL CHANGE AT MY DEALERSHIP I WAS TOLD THAT I NEEDED TO HAVE MY CAM LIFTER AND ROCKER ARMS REPLACED. I EXPLAINED THAT THIS IS AN ISSUE THAT SHOULD NOT BE HAPPENING ON A VEHICLE THAT IS ONLY 5 YEARS OLD WITH 65K MILES. THEY TOLD ME THAT THIS IS GOING TO COST ME $1,800 TO HAVE THE REPAIRS MADE TO THE VEHICLE. THEN I WAS TOLD THAT IF I HAVE THE 60K MILE CHECK UP FOR $800 ON THE VEHICLE THAT DODGE WILL COMPLETE THE REPAIRS FOR FREE. AFTER DOING RESEARCH ONLINE AND SPEAKING WITH OTHER DURANGO OWNERS I FOUND THAT THIS IS A KNOWN ISSUE WITH THE 2014-2015 DODGE DURANGO AND SHOULD BE ADDRESSED.
I'M RECEIVING A BRAKE BOOSTER WARNING LIGHT BUT THE DEALERSHIP SAYS MY PARTICULAR VIN WASN'T ONE INVOLVED IN THE NATIONWIDE RECALL FOR 2011-2014 DODGE DURANGO'S, ALTHOUGH I HAVE THE SAME PROBLE.
WATER COLLECTING INSIDE RACETRACK LED TAILLIGHT CAUSING TAILLIGHT TO NOT BE OPERABLE. I DO NOTICE WATER POOLING INSIDE THE LIGHT FIXTURE EVERY TIME IT RAINS. I HAVE TO OPEN THE REAR HATCH AND THE WATER WILL SLOWLY START TO DROP OUT.
WHILE DRIVING, WITH NO WARNING, THE ACTIVE HEAD RESTRAINT DEPLOYED ON THE DRIVERS SEAT, KNOCKING ME IN THE BACK OF THE HEAD WITH FORCE, MOMENTARILY CAUSING ME TO LOSE CONTROL.
THE RACETRACK TAIL LIGHT WILL FILL WITH WATER DURING A RAIN STORM CAUSING THE REAR RUNNING LIGHT TO GO OUT. THIS COULD POSE A SERIOUS SAFETY ISSUE IF THE RUNNING LIGHTS GO OUT AT NIGHT. I STARTED NOTICING THIS PROBLEM ON OR AROUND 4/12019 AND HAS PROGRESSIVELY GOTTEN WORSE. DOING RESEARCH HAS LEAD ME TO SEVERAL POSTS ON THE INTERNET WITH OTHERS HAVING THIS SAME ISSUE. HERE IS JUST ONE OF THE MANY LINK TALKING ABOUT THIS PROBLEM. HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A-26.HTML
REAR RACE TRACK LIGHT WATER INSIDE AND LED LIGHT OUT. CAN NOT GET STICKER. MOISTURE IN LICENSE PLATE LIGHT HAVE HAD TO REPLACE THREE TIMES. CAN NOT GET STICKER.
THE DESIGN OF THE 'RACETRACK' STYLE TAILLIGHT ASSEMBLY ALLOWS WATER AND WATER CONDENSATION TO ACCUMULATE WITHIN THE ASSEMBLY. THIS HAS BEEN REPLACED UNDER PARTS WARRANTY FOR MY VEHICLE 3 TIMES. IF THESE TAILLIGHTS ARE NOT WARRANTIED THE COST TO REPLACE IS PROHIBITIVE, RESULTING IN MANY VEHICLES WITH REDUCED REAR LIGHT VISIBILITY.
WATER LEAKED IN AND ACCUMULATED INSIDE THE REAR "RACETRACK" LED TAILLIGHT ASSEMBLY, CAUSING FAILURE TO LED LIGHTS ON THE DRIVER SIDE OF THE ASSEMBLY. THE DESIGN OF THIS ASSEMBLY IS CLEARLY FLAWED DUE TO THOUSANDS OF REPORTS OF THIS HAPPENING. DODGE QUOTED MY $1100 FOR THE REPLACEMENT PART. ABSOLUTELY RIDICULOUS.
THERE IS WATER IN THE REAR TAIL LIGHT RACE RACK. MUST BE A SEAL ISSUE SINCE THE IS NO DAMAGE TO THE TAIL LIGHTS. HOPEFULLY THE LIGHTS DON'T GO OUT BEFORE IT IS FIXED.
LED LIGHT ON ONE SIDE OF THE LIFT GATE IS OUT POSSIBLY DUE TO WATER INSIDE OF THE TAIL LIGHT NEED ANSWERS. LOOKS LIKE THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM.
THERE IS WATER POOLING IN MY BACK TAILLIGHT BAR. THIS HAS MADE THE TAILLIGHT BAR GO OUT.
THE TAIL RUNNING LIGHT IS OUT, AFTER LOOKING AT THE AFFECTED AREA, THIS IS DUE TO WATER BEING INSIDE THE LIGHTING AREA. WE HAVE SEEN OTHER COMPLAINTS ABOUT THIS IN OTHER DURANGO'S. DODGE WANTS TO CHARGE US TO REPLACE THIS. THIS SEEMS TO BE A DEFECT AND WE ARE NOT WILLING TO PAY FOR SUCH A REPAIR. WATER INSIDE A RUNNING LIGHT IS CLEARLY NOT THE CONSUMERS FAULT.
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WATER WAS ENTERING THE REAR RACE TYPE LED LIGHTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX NEGAUNEE CHEVROLET BUICK GMC (705 US-41, NEGAUNEE, MI 49866, (855) 509-9547) WHERE IT WAS DIAGNOSED THAT THE LED PANEL PART NUMBER: 6815 5950 AI NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35451117. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,780.
WATER IS GETTING INTO THE REAR TAIL LIGHT MID SECTION THAT GOES ALL THE WAY ACROSS THE REAR HATCH CAUSING THE LIGHTS TO BURN OUT.
I HAVE WATER IN MY LEFT REAR TAIL LIGHT ASSEMBLY LOCATED ON THE BACK LIFT GATE, SEVERAL OTHER SIMILAR DODGE DURANGO VEHICLE APPEARS TO HAVE THIS SAME PROBLEMS DEALERS WANT $1000 TO FIX I CHECKED THE INTERNET THIS SHOULD BE A RECALL
THE AC IN OUR CAR JUST STOPPED WORKING. WE WENT TO AN INDEPENDENT CAR REPAIR SHOP TO FIND OUT THAT THE AC COMPRESSOR WORKS AND THAT THERE ARE 100% NO LEAKS IN THE SYSTEM. CAN'T FIND THE ISSUE EVEN THO WE WENT THERE TWICE. THEY TOLD US THAT IT TURNS ON JUST FINE AND WANTS TO WORK BUT DOESN'T BLOW COLD AIR.
ADD MINE TO THE MANY COMPLAINTS ABOUT WATER GETTING INTO THE TAIL LIGHTS THAT ARE IN THE HATCH. ALSO KNOWN AS RACE TRACK TAIL LIGHT. THERE IS A BUG INSIDE AS WELL SO THE GAP IN THIS "SEALED" UNIT MUST BE HUGE. YOU CAN SEE THE MOSQUITO IN IMG_6163.JPG. ALSO HAVE TROUBLE WITH WATER GETTING IN THE DRIVERS SIDE HEADLIGHT ABOUT A YEAR AGO. I PURCHASED THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT. THIS IS AN OBVIOUS SAFETY ISSUE WHEN THE WATER STARTS CLOUDING THE LENS AND/OR STARTS SHORTING OUT THE BULBS. THESE ISSUES ARE NOT COVERED BY THE LIFETIME MAXCARE WARRANTY. I TRIED UPLOADING 4 PHOTOS. HOPEFEULLY YOU GOT THEM ALL
THE REAR RACETRACK LIGHTS KEEP TAKING ON WATER! IF I RECALL WATER AND ELECTRICITY DON'T MIX! THIS WAS ONE OF THE SELLING FEATURES THAT CAUGHT MY EYE TO BUY THIS VEHICLE. BUT APPARENTLY THIS IS A BIG PROBLEM WITH THESE LIGHTS AND AN EXPENSIVE FIX IF IT BURNS OUT. THE TAIL LIGHT IS FUSED WITH THE PLATE LIGHT. SO IF THE FUSE BLOWS YOU HAVE NO PLATE LIGHT WHICH IN MY STATE IS ILLEGAL. IF THE LIGHTS ARE OUT, THERE REALLY ISN'T MUCH ILLUMINATION IN THE REAR. I COULD EASILY GET REAR ENDED AT NIGHT OR CLOUDY OUT.
WATER POOLING IN THE LOWER SECTION OF TAILLIGHT ALSO CONDENSATION IN THE UPPER PART OF THE TAILLIGHT
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT BOTH TAIL LIGHTS MALFUNCTIONED AND WOULD NOT PROPERLY ILLUMINATE. UPON INSPECTION, IT WAS DISCOVERED THAT WATER HAD ACCUMULATED INSIDE BOTH TAIL LIGHT ASSEMBLIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
I WAS DRIVING TO CHURCH AT ABOUT 20 MPH WHEN I HEARD A NOISE AND FELT A BUMP STRIKING MY HEAD. THE DRIVERS HEADREST WAS DEPLOYED. IT SEEMS LIKE SOME PLASTIC CLIPS OR PARTS INSIDE JUST BROKE...
THE PASSENGER SIDE ACTIVE HEAD REST COME APART, LUCKILY IN THE DRIVEWAY. IT PUSHED FORWARD ABOUT 3". THE PLASTIC THAT LOCKS AROUND THE HINGE PIN BROKE. THE DEALER WANTS $700.00 DOLLARS TO REPLACE, PLUS WHEN WILL THE DRIVERS SIDE HEAD REST COME APART. CLEARLY THIS WILL BE A $1,400.00 REPAIR WHEN COMPLETE
I WAS PULLING OUT OF A FAST FOOD DRIVE THRU ONTO THE MAIN ROAD AND MY PASSENGER SEAT HEADREST DEPLOYED. MY DAUGHTER WAS SITTING ON FRONT SEAT. THE CAR DID NOT HAVE ANY IMPACT AND WAS LESS THAN 5 MPH OUT OF THE DRIVE THRU.
LEFT SIDE OF RACETRACK LIGHT IS POOLING WATER. VEHICLE HAS 58,900 MILES.
THE HATCHBACK TAIL LIGHT WENT OUT BECAUSE WATER GETS INSIDE AND DOESN'T DRAIN. THE WHOLE BACK BRAKE LIGHT HAS CONDENSATION. THE BOTTOM LEFT PART OF LIGHT WENT OUT (SHORTED), BUT IN TIME THE WHOLE BRAKE LIGHT ASSEMBLY WILL GO OUT. THIS WILL BE A SAFETY HAZZARD AND DODGE WILL BE RESPONSIBLE IF IT IS NOT FIXED BY RECALL. *DSY *DT CONSUMER STATED WITH THE LIGHTS NOT WELL LIT AT NIGHT, IT IS POSSIBLE SOMEONE WONT SEE ME. THE WATER IS GETTING INTO THE RACETRACK LIGHTS ON THE LIFT GATE. THE MAJORITY OF THE LIGHTS IN THE BACK OF VEHICLE IS THE RACETRACK LIGHTS ON THE LIFT GATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
SECOND ROW PASSENGER SIDE BENCH SEAT NO LONGER LATCHES TO THE VEHICLE. MECHANISM IS NOW JAMMED AND WILL NOT FUNCTION. VEHICLE SEAT IS FREE FLOATING AND WILL NOT LATCH TO THE VEHICLE. OCCURRED DURING NORMAL USE, AS THIRD ROW PASSENGERS WERE EXITING FROM THE VEHICLE.
A POLICE OFFICER WAS BACKING INTO A PARKING SPOT WHEN THE DRIVER SIDE HEADREST POPPED OPEN AND STRUCK HIM IN THE FACE. THE HEADREST IS DESIGNED TO OPEN ON IMPACTS TO REDUCE WHIPLASH AND NO COLLISION HAD OCCURRED NOR WAS THERE ANY EXISTING DAMAGE TO WARRANT THIS DEVICE ACTUATING. CHRYSLER WAS NOTIFIED DUE TO THIS EXPENSE NOT BEING COVERED UNDER WARRANTY AND EXPRESSED NO CONCERN OR CULPABILITY REGARDING THIS ISSUE.
WATER HAS POOLED UP IN THE LOWER RIGHT LED HOUSING AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. WATER CONTINUES TO POOL ON BOTH SIDES OF THE LED RACETRACK TAILLIGHTS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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