Page 7 of 16 · complaints 301–350 of 785

2014 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Exterior Lighting
Filed Apr 1, 2020WY

NOTICED WATER INSIDE THE CENTER REAR TAILLIGHT. TOOK THE LOWER CORNER BOLTS OUT AND TONS OF WATER POURS OUT ANY TIME THE CAR GETS WET (CAR WASH, RAIN STORM ETC). PARTS OF THE LED LIGHT ARE GOING OUT BECAUSE OF THE WATER INTRUSION. I MAKE SURE TO DRAIN THE WATER WHENEVER THE CAR GETS WET, AND TO NOT TURN THE LIGHTS ON WHEN THERE MAY BE WATER INSIDE THE HOUSING. OF COURSE, YOU CAN'T REPLACE THE BULB INSIDE, YOU HAVE TO BUY AN ENTIRE CENTER TAILLIGHT FOR OVER $1,000.00!!! WONT BE LONG AND THE ENTIRE LIGHT WILL BE BURNT OUT. NOW, SINCE I LIVE IN WYOMING WHERE WE HAVE NASTY WINTERS, AND THE WATER INTRUSION KEEPS GETTING WORSE, THE WATER HAS FROZEN INSIDE THE TAILLIGHT AND CRACKED THE LENS, CREATING MORE WATER INTRUSION! TERRIBLE DESIGN. I HAVE READ HOURS OF FORUMS ABOUT THIS ISSUE. IT IS VERY VERY COMMON ON 2014-2019 DURANGOS. THERE IS NO FIX FOR THE ISSUE. SOME HAVE GOTTEN EXTENDED WARRANTIES TO PAY FOR A NEW TAILLIGHT, THEN, A MONTH LATER, THEY HAVE WATER INSIDE THE LIGHT AND A BURNT OUT LIGHT AGAIN. WHAT HAPPENS WHEN THE LIGHT GOES OUT AND I AM IN THE MIDDLE OF A NASTY BLIZZARD; I CAN'T GO BUY A NEW BULB TO PUT IN IT AND I DEFINITELY CAN'T GO BUY A NEW TAILLIGHT AT $1K JUST TO HAVE IT DO THE SAME THING. DODGE NEEDS TO FIX THIS ISSUE. THE LIGHTS NEED TO BE RECALLED AND REPLACED WITH A RELIABLE DESIGN.

Seats1 injured
Filed Mar 31, 202087,940 milesFL

WIFE WAS DRIVING IN A RESIDENTIAL AREA GOING APROX15MPH. DID NOT HIT ANYTHING ORWAS NOT STRUCK BY ANYTHING. WAS STRUCK IN THE HEAD THROWING HER HEAD VIOLENTLY FORWARD, BY THE DRIVERS SIDE HEADREST DEPLOYING. SHE WAS SHOCKED AS SHE HAD NO IDEA WHAT HAD HAPPENED. SHE IMMEDIATELY FELT PAIN AND LIGHT HEADEDNESS. RETURNED HOME LESS THAN BLOCK FROM THE HEADREST DEPLOYING. I TOOK HER TO ER, AFTER 2 HRS DETERMINED SHE HAD A CONCUSSION AND STRAINED MUSCLES IN HER NECK, BASICALLY WHIPLASH.

Exterior Lighting
Filed Mar 30, 202058,000 milesKS

THE REAR TAIL LIGHT HAS GOT WATER IN THE REAR DECK LED LIGHTS. SOMETIMES CALL THE RACETRACK LIGHTS, AND CAUSED THE LED TO BURN OUT NOT HE BOTTOM SIDE OF THE PASSENGER SIDE LIGHT. MANY HAVE COMPLAINED ABOUT THIS. DODGE WANTS $1000 TO REPAIR. THIS IS THE SECOND ONE THAT IT HAS DONE IT TO. DODGE REPLACED THE FIRST ONE UNDER WARRANTY AT THIS 22,000.

Exterior Lighting
Filed Mar 27, 202075,000 milesTN

THE PASSENGER SIDE HEADLIGHT LENS FOGS UP WITH EXCESS MOISTURE/WATER AND DECREASES VISIBILITY. THE ONLY WAY TO TEMPORARILY FIX IT IS TO REMOVE A BULB AND LET IT DRY OUT. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND/OR IN MOTION.

Exterior Lighting
Filed Mar 27, 202075,000 milesTN

THE REAR TAIL LIGHT LOCATED ON THE TAIL GATE OF THE DURANGO COLLECTS A LARGE AMOUNT OF WATER DURING ANY RAIN. THIS HAPPENS IF THE VEHICLE IS STATIONARY AND/OR IN MOTION. BOLTS IN THE TAILGATE HAVE TO BE REMOVED TO DRAIN THE WATER. IF THE WATER STAYS IT WILL SHORT OUT THE LIGHTS AND THEY WILL NO LONGER ILLUMINATE.

Seat Belts
Filed Mar 24, 202070,400 milesKS

RS I AM TOLD IT WILL COST $954 ($300 LABOR - $654 IN PARTS) TO FIX BOTH SEATBELTS WHEN I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE UNDER SOME SORT OF WARRANTY/RECALL

Seats
Filed Mar 23, 202047,960 milesCA

MARCH 22 2020 I GOT INTO MY VEHICLE DRIVERS SIDE AND WHEN I SAT DOWN THE HEAD REST DEPLOYED AND KNOCK ME ON THE BACK OF THE HEAD.HAD NOT EVEN STARTED THE VEHICLE IT WAS PARKED IN MY DRIVE WAY. I CALLED THE LOCAL DEALER AND HE TELLS THAT THERE IS NO RECALL FOR THE HEAD REST BUT ON LINE I SEE OTHER OWNERS HAVE HAD THIS PROBLEM HAPPEN TO THEM BUT WHILE DRIVING. CRAZY! I COULD NOT IMAGINE IF THIS HAD HAPPENNED WHILE I WAS DRIVING.. MY VEHICLE ONLY HAS 47960 THIS SHOULD NOT BE HAPPENING. HE'S TELLING ME THAT THIS WILL BE OUT OFMY POCKET. HUGE SAFTEY PROBLEM AND HOPE DODGE STEPS TO THE PLATE. I HAVE BEEN A HUGE DODGE OWNER MY LAST DURANGO I OWNED FOR 19 YEARS BEFORE I BOUGHT THIS ONE.. I HOPE I HEAR FROM SOMONE SOON!!

Air Bags
Filed Mar 12, 2020107,000 milesFL

THE PASSENGER ACTIVE HEADREST DEPLOYED WHEN MY 14 YEAR OLD SON LEANED BACK IN THE SEAT. WE WERE IN MOTION, PULLING OUT OF A PARKING LOT.

Seat Belts
Filed Mar 12, 2020NY

WHEN I PURCHASED CAR 12/3/19 REAR PASSENGER SIDE SEAT BELT DID NOT RETRACT SO CHILD COULDN'T OCCUPY SEAT, THIS WAS FIXED IMMEDIATELY. THEN 8 MONTHS LATER THE RIGHT SIDE PASSENGER SEAT BELT BROKE AND WOULDN'T RETRACT AND NOW FRONT DRIVERS SEAT WON'T RETRACT AND THE DODGE DEALERSHIP SAYS THAT IT WOULD COST $600 TO FIX AND I SAID NO ITS A SAFETY ISSUE AND SHOULD BE COVERED AND VEHICLE WAS AT 92000 MILES ?? SO AS OF NOW IT IS STILL NOT REPAIRED AND I CONTACTED DODGE CORPORATE OFFICE AND THEY STILL WON'T REPAIR RIDICULOUS I TOLD THEM LAST DODGE I WILL PURCHASE , THIS IS MY 4TH DODGE SADLY PROBABLY MY LAST

Exterior Lighting
Filed Mar 9, 202048,000 milesPA

WATER SEEPS INTO THE TAIL LIGHT ASSEMBLY. MUST BE DRAINED OR LIGHTS WILL SHORT OUT AND ALSO LOSS OF LED ILLUMINATION.

Exterior Lighting
Filed Mar 4, 2020OH

ON THE REAR CENTER LIGHT AKA"RACE TRACK LIGHT". THE LIGHT GETS WATER INTO IT AND BURNS OUT THE LEDS. THIS HAPPENS WHENEVER YOU DRIVE IN THE RAIN OR GET A CAR WASH. THERE IS NO RECALLS ON THIS AND MANY OTHERS HAVE THE SAME PROBLEM.

Engine
Filed Mar 4, 2020OH

THE CHECK ENGINE LIGHT KEEPS COMING ON SHOWING CODE P0430. THIS CODE SHOWS BANK 2 CATALYTIC CONVERTER. I HAD THE CATALYTIC CONVERTER CHANGED AND SHORT TIME LATER THE CODE SHOWED UP AGAIN. I TOOK IT TO THE MAINTENANCE SHOP AND THEY INFORMED ME THAT THE ENGINE VALVE SEALS ARE LEAKING OIL INTO THE COMBUSTION CHAMBER CAUSING THE CHECK ENGINE LIGHT TO COME ON. ALSO WHEN THE CHECK ENGINE LIGHT COMES ON THE VEHICLE POURS OUT BLUE SMOKE WHICH IS OIL BURNING. MANY OTHERS HAVE HAD THE SAME PROBLEM. NO RECALLS ON THIS ISSUE.

Air Bags
Filed Mar 4, 202085,000 milesNY

AIR BAG LIGHT GOES ON AND OFF WHILE DRIVING. I WAS TOLD THIS VEHICLE IS NOT COVERED UNDER THE RECALL FOR 2014 DODGE DURANGO

Exterior Lighting
Filed Feb 29, 202027,671 milesNY

REAR TAIL LIGHTS ALLOW WATER INTO THE HOUSING AND BURNS OUT LED BULBS

Exterior Lighting
Filed Feb 27, 2020110,000 milesSC

WATER LEAKS INTO THE TAIL LIGHT HOUSING CAUSING IT TO POOL UP IN THE BOTTOM AND KILL THE LED'S. REALLY BAD IN THE SNOW. YOU CAN SEE WHERE THE LED'S HAVE STARTED TO DIE IN THE ATTACHED PICTURE, THE BOTTOM MOST LED'S ON THE TAILGATE.

Electrical System
Filed Feb 26, 202046,000 milesNY

MY 2014 DODGE DURANGE CENTER RACETRACK LIGHTING TOOK ON WATER AND CAUSE AN ELECTRICAL SMELL THROUGHOUT MY VEHICLE. I COULDN'T LOCATE THE TROUBLE AREA UNTIL THIS LIGHT BURNED OUT. AT 46,000 MILES, I FEEL THIS IS AN UNACCEPTABLE ISSUE TO BE FACING. I WASN'T AWARE OF THIS IS UNTIL RESEARCHING JUST LAST NIGHT. IF IT IS A KNOWN ISSUE, I WOULD HAVE WATCHED THE TROUBLE AREA OR BEEN PROACTIVE TO REDUCE THE POSSIBILITY OF REACHING THIS POINT WHERE IT DOESN'T WORK WITH AN ESTIMATED $1,000 TO FIX.

Engine
Filed Feb 18, 2020121,628 milesFL

I WANTED TO ADD TO THE MOUNTING NUMBER OF NOISY LIFTER COMPLAINTS THAT ARE ON THE NHTSA WEBSITE. MY 2014 DURANGO HAD THE 100K MILE WARRANTY AND AT APPROX 96K STARTED HAVING LIFTER NOISE. DELEARSHIP WAS AWESOME (SANDY SANSING IN MILTON) WITH FIXING THE VEHICLE. NOW AT 122K MILES I AM HAVING THE ISSUE AGAIN. NOT SURE IF THEY ARE GOING TO BE AWESOME A SECOND TIME. MY COMPLAINT IS THEY ONLY REPLACED MY #2 ROCKER AND LIFTER ALONG WITH THE EXHAUST CAM. THIS IS A KNOW PROBLEM AND IT SHOULD HAVE ALL BEEN REPLACED. BUT I GET IT, YOU CANT MAKE MONEY THAT WAY. DODGE FIX YOUR PROBLEM PENTASTAR! OH YEAH DEALERSHIP PROVIDED A RENTAL AND EVERYTHING DURING MY WEEK LONG REPAIR.

Exterior Lighting
Filed Feb 17, 202069,500 milesNY

I HAVE WATER POOLING IN BOTH SIDES OF MY RACETRACK TAIL LIGHTS WHICH IS CAUSING SECTIONS OF LIGHT TO FAIL. ON TOP OF THAT THEY HAVE GONE OUT COMPLETELY AT TIMES BUT ONE SMALL SECTION HAS NEVER COME BACK.

Exterior Lighting
Filed Feb 12, 2020MS

WATER IN TAIL LIGHT CAUSING LIGHTS TO NOT WORK

Exterior Lighting
Filed Feb 11, 202097,500 milesVA

WATER POOLING IN TAIL RACER LIGHTS WHEN IT RAINS OR GOES THROUGH TOUCHLESS CAR WASHES.

Exterior Lighting
Filed Feb 10, 202020,000 milesWV

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHTS FAILED TO ILLUMINATE. UPON INSPECTION IT WAS DISCOVERED THAT THE LED LIGHT BULBS WERE BLOWN DUE TO WATER INTRUSION OF THE TAILLAMP ASSEMBLY. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

Unknown or Other
Filed Feb 10, 202057,286 milesWA

I GET WATER IN MY TAIL LIGHTS. I GUESS YOU CAN DRAIN IT OUT BUT IT DOESN'T STOP THE ISSUE. I FOUND OTHERS ONLINE WITH SIMILAR ISSUE CHECK YOU TUBE! I'M NOT SURE WHEN THIS PROBLEM STARTED AS I RECENTLY NOTICED IT

Air Bags
Filed Feb 9, 202080,000 milesCA

I HAD JUST PARKED MY CAR AND HAD EXITED TO REMOVE MY CHILD FROM HIS CAR SEAT WHEN, FOR NO REASON, THE DRIVERS SIDE HEADREST DEPLOYED UNEXPECTEDLY. THE VEHICLE WAS NOT IN MOTION.

Engine
Filed Feb 8, 2020109,000 milesMA

WHILE DRIVING ON THE HIGHWAY, THE CAR WOULD NO LONGER ACCELERATE AND THE ENGINE HAD TURNED OFF. ALL ELECTRICAL INDICATIONS WERE NORMAL AND NO WARNINGS APPEARED. I COASTED TO THE SIDE OF THE ROAD AT WHICH POINT THE VEHICLE DISPLAYED THE MESSAGE "SHIFT VEHICLE TO PARK AND RESTART ENGINE." I PUT THE VEHICLE IN PARK AND RESTARTED THE ENGINE. THIS HAS OCCURRED MULTIPLE TIMES AT VARYING SPEEDS UNDER VARIOUS CONDITIONS. VEHICLE WAS TAKEN TO DEALERSHIP WHO HAD THE VEHICLE FOR 3 DAYS AND WAS UNABLE TO REPRODUCE OR DIAGNOSE THE ISSUE. NO CODES WERE STORED IN THE VEHICLE.

Exterior Lighting
Filed Feb 8, 2020GA

WATER POOLING INSIDE THE LED TAIL LIGHT HOUSING. LIGHT HAS ALREADY BEEN REPLACED UNDER WARRANTY ONCE AND NOW THE REPLACEMENT LIGHT HAS THE SAME ISSUE. INTERNET SHOW THIS IS A WIDE SPREAD ISSUE WITH 2014+ DURANGOS BUT NO RECALL OR ACTION FROM DODGE.

Seats
Filed Feb 6, 2020160,000 milesNC

AS I WAS DRIVING ON THE HIGHWAY, THE PASSENGER SIDE HEADREST DEPLOYED.

Exterior Lighting
Filed Feb 4, 202069,000 milesNJ

PORTION OF BRAKE LIGHT (KNOWN AS RACE TRACK LIGHTING) THAT IS LOCATED ON REAR HATCH PORTION OF VEHICLE HAS BEEN INFILTRATED BY WATER DUE TO FAULTY GASKET MATERIAL AND RENDERED PORTION OF LIGHT INOPERABLE. ENTIRE ASSEMBLY MUST BE REPLACED AT A COST OF $1100 AT DEALER. HAVE MOPAR MAXCARE WARRANTY AND WILL NOT BE COVERED. ALSO SPOKE TO DODGE CUSTOMER CARE AND THEY COULD NOT OPEN A CASE ON IT DUE TO THE AGE/MIEAGE ON THE VEHICLE. THIS HAS BEEN A REOCCURRING ISSUE ON 2014+ DODGE DURANGO'S AS WELL AS OTHER MODELS THAT USE THIS RACETRACK LIGHTING. TO REITERATE, THE LIGHT IS NOT DAMAGED ON THE EXTERIOR IN ANY WAY, WAS NOT MODIFIED BY ANYONE IN ANY WAY.....IT IS AN INHERENT FLAW IN THE DESIGN OF HE LIGHTING AND GASKET USED TO KEEP IT WATER PROOF THAT CAUSED THIS FAILURE.

Air Bags
Filed Feb 4, 202046,000 milesTX

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT HEARD AN ABNORMAL LOUD NOISE COMING FROM THE PASSENGERS SIDE HEADREST. THE CONTACT PULLED OVER AND NOTICED THE HEADREST EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR REPAIRS OR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Seats1 injured
Filed Jan 30, 202067,000 milesAL

PASSENGER SIDE HEADREST DEPLOYED WHILE OPERATING VEHICLE. THERE WAS HEADREST DAMAGE IN THE PROCESS, MAKING THE FASTENER UNREPAIRABLE. I DO NOT SEE A CURRENT OPEN RECALL ON THIS ISSUE, EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ONLINE.

Exterior Lighting
Filed Jan 30, 202051,400 milesNJ

REAR CENTER TAILLIGHT SHORTED OUT DUE TO WATER LEAKING IN DUE TO MANUFACTURING DEFECT.

Electrical System
Filed Jan 28, 202063,000 milesNY

I AM WRITING TO YOU REGARDING WHAT I CONSIDER TO BE A SAFETY ISSUE WITH MY 2014 DODGE DURANGO. I GOT INTO MY CAR TO GO TO WORK, STARTED THE CAR AND AS IT WAS RUNNING I SMELLED ELECTRICAL BURNING. I LOOKED AROUND THE INSIDE AND OUTSIDE OF THE CAR. I NOTICED THE REAR TRACK LIGHTS HAD PARTS OF THE LIGHTS THAT WEREN'T LIT UP. I LOOKED CLOSER AND THERE WAS WATER IN THE LIGHTS. WHEN I FIRST VIEWED THE VEHICLE, I LIKED THE ADDED SAFETY FEATURE OF THE BACK BEING LIT. I AM EXPERIENCING CONDENSATION AND WATER COLLECTING INSIDE THE LIGHTS, RESULTING IN THE LIGHTS FAILING. I KNOW THAT MANY OTHER DURANGO OWNERS ARE EXPERIENCING THIS SAME ISSUE AND HAVE SIMILAR CONCERNS. PLEASE SEE CARPCOMPLAINTS.COM. I AM ASKING THAT DODGE RECOGNIZE THIS MANUFACTURING ISSUE AND DESIGN FLAW, AND HAVE THE TRACKING LIGHTING FIXED, AT NO COST TO THE VEHICLE OWNER. I HAD FIRST CONTACTED MOPAR/DODGE CUSTOMER CARE. THE RESPONSE WAS THAT MY VEHICLE WAS OUT OF WARRANTY AND ALSO PAST SOME UNDEFINED 'SMALL WINDOW' WHEN DODGE WOULD ASSIST WITH THE COST OF REPAIR. CUSTOMER CARE REFERENCE #74976328. APPARENTLY DODGE DOES NOT CONSIDER THIS TO BE A MANUFACTURING DEFECT. AGAIN, I REFER TO THE HIGH NUMBER OF COMPLAINTS REGARDING THIS ISSUE THAT ARE EASILY ACCESSIBLE ON-LINE. AND I HAVE ONLY MENTIONED ONE SITE. I WOULD BE INTERESTED TO KNOW HOW MANY SUCH COMPLAINTS DODGE HAS DIRECTLY RECEIVED. THE CUSTOMER CARE EMAIL INDICATES THAT IF DODGE'S 'ON-GOING INTERNAL INVESTIGATIONS' SHOW THIS TO IN FACT BE A MANUFACTURING DEFECT,

Seat Belts
Filed Jan 27, 202070,000 milesCA

UPON PARKING AND REMOVING THE SEATBELT, I NOTICED IT WOULD NOT RETRACT. UPON FURTHER VISUAL INSPECTION, THERE IS A CRACK ON BOTH SIDES OF THE PART THAT HOLDS THE STRAP. DEALERSHIP STATES THIS IS NOT COVERED UNDER WARRANTY. HOWEVER, THIS SEEMS LIKE A HUGE SAFETY CONCERN IF THE PART IS FAULTY AND THERE HAD BEEN AN ACCIDENT. PLEASE SEE PICTURE.

Electrical SystemFire
Filed Jan 23, 202077,000 milesNY

REAR "RACETRACK" CENTER TAIL LIGHT BURNED/MELTED CAUSING DAMAGE TO REAR HATCH,LIGHT,PLASTIC TRIM. VEHICLE WAS IN MOTION THROUGH TOWN WITH TWO CHILDREN (AGES 5 & 2) WHEN SMOKE WAS NOTICED IN REAR OF VEHICLE, REAR PLASTIC WAS THEN PULLED/BROKEN OFF TO CHECK THE REAR WHEN THE BURNING/MELTING WAS NOTICED AND WATER POOLING AROUND BOTTOM OF TAIL LIGHT.

Exterior Lighting
Filed Jan 17, 202062,000 milesWI

DUE TO WATER INTRUSION, MY LOWER LEFT CORNER LED OF THE "RACETRACK" TAIL LAMP HAS PREMATURELY BURNED OUT.

Exterior Lighting
Filed Jan 17, 202073,000 milesMI

A SECTION OF THE LIFT-GATE RACING LIGHTS IS OUT. IT IS A SEALED UNIT SO YOU HAVE TO PURCHASE THE ENTIRE RACING LIGHT ASSEMBLY. IT IS EXTREMELY EXPENSIVE, APPROXIMATELY $1200 JUST FOR THE ASSEMBLY ITSELF. AFTER SOME INVESTIGATION IT APPEARS THIS IS A COMMON PROBLEM WITH DODGE DURANGO'S. WATER ENTERS THE SEALED UNIT (APPARENTLY BECAUSE IT IS NOT SEALED PROPERLY) AND CAUSES THE LED LIGHT TO BURN OUT. GIVEN THE COMMON OCCURRENCE OF THIS ISSUE DODGE SHOULD ISSUE A RECALL TO FIX THIS PROBLEM.

Exterior Lighting
Filed Jan 17, 20209,000 milesWA

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT FOR THE SIXTH TIME THERE HAS BEEN WATER ENTERED THE TAILLIGHT ON THE REAR TAILGATE OF THE VEHICLE. THE DEALER DICK'S COUNTRY CHRYSLER JEEP DODGE 767 SW BASELINE ST, HILLSBORO, OR 97123, (503) 746-9621, REPLACED THE LIGHTS FOR THE SIXTH TIME. THE DEALER STATED THAT THE PARTS WERE COVERED UNDER A 24 MONTH WARRANTY. THE ISSUE RECURRED AGAIN AND THE VEHICLE WAS TAKEN BACK THE DEALER. THE CONTACT WAS INFORMED THAT PERMISSION FROM THE MANUFACTURER WAS NEEDED FROM THE MANUFACTURER TO REPLACE THE TAILLIGHT A SEVENTH TIME. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

Engine
Filed Jan 15, 202087,740 milesGA

MECHANIC STATED IT WAS A BAD LIFTER IN ENGINE CAUSEING A TICKING SOUND. AFTER EXTENSIVE RESEARCH ABOUT THIS ISSUE, IT HAS SHOWN ME THAT THIS IS A RECURRING ISSUE WITH ALOT OF YOUR DURANGO MODELS AND ALOT OF COMPLAINTS ON THIS NOT BEING A RECALL ON THESE VEHICLES. MY COMPLAINT IS THAT I HAVE LESS THAN 88,000 MILES ON MY VEHICLE AND OTHERS WITH FAR LESS MILEAGE HAVING ENGINE TROUBLE AND DODGE/CHRYSLER WILL NOT RECALL AND FIX THIS PROBLEM.

Structure › Body
Filed Jan 14, 20204,000 milesKY

THE REAR TAIL LIGHT HAS BEEN FILLING WITH WATER AND HAVE NO IDEA WHERE IT'S COMING IN AT BECAUSE TAIL LIGHT STILL LOOKS AS NEW AS IT DID BEFORE. NOW THE LED PART OF THE LIGHT HAS COMPLETELY GONE OUT AND THE WHOLE LIGHT ISN'T ILLUMINATED

Seat Belts
Filed Jan 13, 202070,000 milesAZ

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE SEAT BELTS WOULD NOT PROPERLY RETRACT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO THE B PILLAR PLASTIC BELT HOLDER/POST HAD CRACKING. THE FAILURE WAS PRESENT ON BOTH THE DRIVER AND PASSENGER SIDE SEATS ON THE FRONT AND 3RD ROW. THE CAUSE OF THE CRACK WAS NOT DETERMINED. THE LOCAL DEALER CHAPMAN DODGE/CHRYSLER(3800 N. 89TH ST. SCOTTSDALE AZ) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. *BF *TP

Electrical System
Filed Jan 8, 202065,482 milesMS

DRIVER SIDE HEADREST INADVERTENTLY DEPLOYED WHILE OPERATING VEHICLE. HEADREST FASTENER DAMAGE IN THE PROCESS MAKING THE FASTENER UNREPAIRABLE. DEALER STATES THERE IS NO CURRENT OPEN RECALL ON THIS ISSUE EVEN THOUGH THERE EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ONLINE.

Electrical System
Filed Jan 6, 2020NY

THE REAR RACETRACK LIGHTING ON MY 2014 DURANGO TAKES ON WATER WHEN RAINING, CAUSING REAR DECK LIGHTING TO FAIL. DEALER REFUSES TO ADDRESS ISSUE AND HAS NO KNOWLEDGE OF ISSUE. I AM CONSTANTLY DRAINING WATER OUT OF REAR LIGHT RACETRACK. *TR

Structure › Body
Filed Jan 6, 202094,000 milesFL

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT NOTICED A PUDDLE OF WATER UNDERNEATH THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT WATER HAD LEAKED INTO THE REAR RACE TRACK LIGHT ASSEMBLY. AFTER REMOVING A BOLT FROM THE ASSEMBLY, THE WATER WAS DRAINED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Exterior Lighting
Filed Jan 3, 202075,000 milesCT

CONTINUED AND PERSISTENT WATER INFILTRATION INTO REAR 'RACETRACK' TAIL LAMP ASSEMBLY. OCCURS DURING ALL SITUATIONS, WHETHER STATIONARY OR DRIVING. WATER CAN BE DRAINED BY REMOVING LAMP MOUNTING BOLTS, BUT DAMAGE TO INTERNAL LAMP HAS ALREADY BEEN DONE AND THIS DOES NOTHING TO PREVENT REOCCURRENCE.

Air Bags
Filed Jan 3, 2020104,000 milesCT

AIRBAG LIGHT IS FLASHING STEMMING FROM AN INTERNAL SHORT CIRCUIT

Electrical System
Filed Jan 3, 202080,000 milesHI

MY LIFT GATE LAMP ASSEMBLY IS RETAINING WATER WHICH IS CAUSING ELECTRICAL SHORTS IN MY TAIL LIGHTS. THIS IS SAFETY HAZARD IN THE STATE OF HAWAII WHICH CAUSED ME TO FAIL MY SAFETY INSPECTION AND I CANNOT REGISTER MY CAR.

Electrical System
Filed Jan 2, 2020IL

REAR TAILLIGHT LED BAR WENT OUT AFTER WATER ENTERED THE LIGHT BAR THROUGH SMALL OPENINGS AND DEFECTIVE WEATHER STRIPPING. THE LIGHTS ON THE DURANGO ARE NOT SEALED GOOD ENOUGH TO PREVENT WATER FROM ENTERING. THE LIGHT AND THE REAR CAMERA STOPPED WORKING FOR THE SAME REASON. THIS IS A DEFECT THAT ORIGINATED DURING PRODUCTION AND CAN CAUSE AN ACCIDENT. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPLACING THESE PARTS EVERY COUPLE MONTHS BECAUSE OF WATER DAMAGE

Exterior Lighting
Filed Dec 31, 201938,000 milesWA

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER, CAUSING THE LIGHTS TO SHORT OUT. THE VEHICLE WAS TAKEN TO RAIRDON CHRYSLER JEEP DODGE RAM OF MARYSVILLE (360-653-5664, LOCATED AT 16610 SMOKEY POINT BLVD, ARLINGTON, WA 98223) WHERE THE TAIL LIGHTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED 19 MONTHS LATER. THE DEALER STATED THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Electrical System
Filed Dec 30, 201967,000 milesNJ

REAR LED LITIGATE LIGHT COLLECTS WATER INSIDE UNIT AND BURNS OUT THE LED. THIS THE THIRD TIME IT HAD HAPPENED. LIGHT WAS REPLACED TWICE ALREADY.

Unknown or Other
Filed Dec 30, 201973,000 milesVA

VEHICLE STALLED ON HIGHWAY WHEN GOING OVER 40 MPH. WATER GETS INTO LEFT REAR LIGHT AND CAUSES REAR LIGHTS TO GO OUT.

Exterior Lighting
Filed Dec 29, 201967,000 milesMI

WATER IS/HAS POOLED IN THE REAR TAIL LAMP MOUNTED ON THE LIFT GATE, CAUSING THE LED'S TO NOT WORK CORRECTLY AND SHORT OUT ON THE PASSENGER SIDE. I AM NOT ALONE BY MY RESEARCH ON DODGE DURANGO FORUMS. THIS APPEARS TO BE A UNIVERSAL PROBLEM WITH MOST OWNERS WHOSE LED'S ARE ALSO SHORTED OUT. I AM WONDERING WHY THERE HAS NOT BEEN A RECALL, OR, IF THERE IS, I WOULD APPRECIATE A REPLACEMENT AT NO COST TO ME. THE WHOLE ASSEMBLY NEEDS TO BE REPLACED, AS THESE ARE NOT REPAIRABLE. I DID NOT PLACE WATER IN THIS SEALED UNIT, SO HOW DID SO MANY OF US GET WATER IN THERE? WOULD APPRECIATE AND EXPLANATION OF WHY I SHOULD HAVE TO PAY OVER $1,000.00 FOR A FACTORY DEFECT? ANY REPLY WOULD GREATLY BE HELPFUL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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