DROVE THE CAR OFF THE LOT ON FRIDAY. ON MONDAY ON MY WAY TO THE SUPERMARKET THE TRUCK LOST POWER STARTED SHAKING AND A BURNING SMELL FILLED THE CABIN. TOOK IT TO THE DEALER. SERVICE SAID IT WAS A FAULTY BATTERY AND CHANGED IT. ON WEDNESDAY THE SAME THING HAPPENED RETURNED TO THE DEALER. TRUCK WAS KEPT FOR TWO DAYS. SERVICE COULD NOT RE-CREATE THE PROBLEM. THE SERVICE MANAGER SAID THE SYSTEM WAS RESET AND IT SHOULD BE FINE. *TR
2014 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MY CAR WAS IN PARK IN THE PARKING LOT OF MY CHILDREN'S DAYCARE CENTER. I SPILLED TEA IN THE CUP HOLDER, WHICH CAUSED THE GEAR SHIFTER TO SHORT OUT AND DISABLE MY VEHICLE. WORKING FOR AN ELECTRONICS SUPPLIER, I'VE BEEN INFORMED THAT THIS IS A SAFETY ISSUE WHICH COULD CAUSE THE VEHICLE TO STOP DRIVING IF LIQUID WERE TO SHORT THIS CIRCUIT OUT WHILE DRIVING. CHRYSLER IS STATING THAT THIS IS NOT THEIR ISSUE, WHICH IS COMPLETELY FALSE, AS IT IS A DESIGN ISSUE. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
FIRST INCIDENT WAS TRYING TO BACK OUT OF DRIVEWAY. FELT LIKE BRAKES STAYED APPLIED AND WOULD NOT MOVE, AND HAD TO BE FORCED. SECOND INCIDENT WAS THE NEXT MORNING THE BRAKE PEDDLE WOULD NOT DEPRESS CAUSING LOSS OF BRAKES, AND GOING RIGHT THROUGH A STOP SIGN. THIRD INCIDENT WAS ON THE WAY TO DEALER. STOPPED AT A LIGHT TWO MILES FROM DEALER AND BRAKES STAYED COMPLETELY LOCKED UP. I HAD TO REV THE MOTOR TO BE ABLE TO PULL OFF INTO A PARKING LOT. CALLED FOR A TOW, HAD AN HOUR AND A HALF WAIT TO GO A MILE UP THE ROAD. FINALLY, AFTER SITTING FOR AN HOUR, THE BRAKES RELEASED AND WE WERE ABLE TO GET IT TO DEALER. DURING THIS INCIDENT THE PARK LOCK OUT DID NOT WORK AND THE PEDDLE HAD NO DOWNWARD MOVEMENT. HOWEVER, THE DEALER COULD NOT RECREATE ANY OF THE COMPLAINTS LEADING THEM TO TRY AND SEND US HOME IN IT. I REFUSED AND INSISTED MORE BE DONE TO DIAGNOSE DUE TO THE UNSAFE POSSIBILITIES. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN UPDATED 04/30/15*JB
I WAS IN A COLLISION THAT INVOLVED A SIGNIFICANT AMOUNT OF DAMAGE TO THE FRONT END OF MY VEHICLE WITH OVER $11000 IN DAMAGES AND NO AIRBAG DEPLOYED. I WAS THE ONLY OCCUPANT IN THE VEHICLE SO DIDN'T EXPECT PASSENGER AIRBAG TO DEPLOY. I KNOW THAT THERE IS A RECALL ON OTHER VEHICLES AIRBAGS BUT DID NOT SEE MY VEHICLE ON THE CURRENT LISTING OF RECALLS. I WOULD LIKE TO ENSURE THIS ISN'T A RECURRING ISSUE WITH THIS MAKE MODEL VEHICLE OR FIND INFORMATION ON HOW TO GET MINE TESTED. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
WIFE WENT TO START UP VEHICLE AND IT WOULD NOT CRANK OVER.CALLED AAA FOR A JUMP. IT CRANK AND STARTED WITH A RATTLE CAN SOUND.I CAME HOME TO VERIFY SOUND. IT DID SUCH SOUND AS SHE EXPLAINED. I'M A MECHANIC AND REMOVED VALVE COVER TO CHECK FOR ROCKER DAMAGE NONE FOUND. I REMOVED INTAKE AND FOUND WATER IN #7AND #8 CYLINDER.I LOOKED AT SEALS ON INTAKE AND FOUND NOT INSTALLED PROPERLY. THE SEALS WERE NOT SQUARE IN BORES OF INTAKE. I HAVE NOT REMOVED OIL PAN BUT I SUSPECT CONNECTING RODS BENT ON START UP. I NEED TO KNOW IF DODGE NEW ABOUT THIS ISSUE. I DID DO A COOLANT PRESSURE TEST AND IT HELD FINE WITH NO LEAKS. WAS THERE A RECALL ON THE INTAKE WHICH DESTROYED MY WIFE'S ENGINE. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
VEHICLE IS A NEW COMPANY VEHICLE AND HAD APPROXIMATELY 507 MILES ON IT WHEN THE INCIDENT OCCURRED. I WAS DRIVING AND VEHICLE LOST POWER STEERING AND STARTED TO SMOKE FROM UNDER THE HOOD. PULLED INTO NEXT SAFE PARKING LOT AND OPENED HOOD. COULDN'T SEE ANY FLAMES AND AFTER ABOUT 5 - 10 MINUTES SMOKE STOPPED. TRIED DRIVING VEHICLE AND IT SEEMED OK EXCEPT FOR NO POWER STEERING. DROVE VEHICLE HOME AND CALLED THE 800 NUMBER FOR CUSTOMER SERVICE FOR CHRYSLER, DODGE AND THEY TOLD ME TO CALL A LOCAL CHRYSLER, DODGE DEALER FOR A SERVICE APPOINTMENT. CALLED LOCAL DEALER AND THEY TOLD ME TO BRING VEHICLE IN TWO DAYS LATER FOR SERVICE. ACCORDING TO THE INVOICE, THE POWER STEERING PUMP LEAKED FROM BEHIND THE PULLEY. FLUID ALSO LEAKED ONTO THE SERPENTINE BELT. UPDATED 03/11/15
THERE IS A RECALL I NEED FIXED AND I WOULD LIKE FOR SOMEONE TO CONTACT ME. *TR
UPON LEAVING THE DEALERSHIP AFTER A BRAND NEW CAR PURCHASE A STRONG GASOLINE ODOR FILLED THE CABIN WITH THE A/C OR HEAT TURNED ON. UPON EXITING THE CAR A STRONG GASOLINE ODOR WAS PRESENT AROUND THE HOOD AND LEFT FRONT FENDER. THE ODOR HAS RENDERED VEHICLE UNUSABLE TO TRANSPORT INFANT AND TODDLER. DODGE SERVICE HAS HAD THE VEHICLE FOR OVER 2 DAYS WITH NO RESOLUTION. *TR
WHILE DRIVING THE CAR WAS STUCK ON D6. IT WOULDN'T SHIFT GEARS UP OR DOWN. PULLED OVER AND WAS AT COMPLETE STOP BUT CAR WAS STILL ON D6. HAD TURNED CAR OFF AND ON THEN THE ENGINE LIGHT CAME ON. *TR
WHILE DRIVING I NOTICED CAR WOULDN'T SHIFT GEAR. IT WAS STUCK ON D6 WHEN CAME TO A FULL STOP AT STOP SIGN. THEN CAR WOULDN'T MOVE FORWARD AFTER PRESSING GAS PEDAL. GETTING OUT OF CAR TO ASK FOR ASSISTANCE TO PUSH CAR ON SIDE OF ROAD, THE CAR STARTED ROLLING FORWARD. RAN BACK TO CAR N DROVE BACK HOME. PARKED CAR IN GARAGE AND TURNED OFF CAR THEN BACK ON. NOW THE CAR WOULDN'T GO TO ANY GEARS. IT'S STUCK ON PARK. IT WOULDN'T REVERSE OR DRIVE. CALLED CHRYSLER WARRANTY ONLINE AND THEY HAD IT TOWED TO THE NEAREST DEALER FOR REPAIR. *TR
WHEN TURNING ON THE TURN SIGNAL INDICATER THE WIND SHIELD WIPERS COME ON EVEN THOUGH THEY ARE IN THE OFF POSITION. ONCE THEY COME ON THEY CONTINUE TO RUN. ON OCCASION THEY WILL TURN OFF WHEN RUNNING THROUGH A VARIETY OF OPTIONS ON THE SAME STICK SUCH AS FLASHING THE BRIGHT LIGHT (PULL IN THE STICK) OR TURNING ON THE SIGNAL AGAIN IN THE OTHER DIRETION. THERE IS NO RHYME OR REASON TO ANY OF IT. THIS PAST WEEKEND I PRESSED THE BUTTON TO START AND THE WIPERS WENT ON EVEN THOUGH THE INDICATOR IS IN THE OFF POSITION. THEN SUDDENLY THE RADIO WENT ON EVEN THOUGH WE DID NOT TURN IT ON AND THIS CAUSED THE WIPERS TO STOP. THIS LOOKS A LOT LIKE A MAJOR ELECTRICAL PROBLEM AND WE ARE NOT CONCERNED THAT THIS MIGHT BE A TOTALLY INTEGRATED POWER MODULE PROBLEM WHICH IS CURRENTLY UNDER INVIESTICATION FOR RECALL. *TR
PURCHASED VEHICLE 31 DECEMBER 2013. ACTUALLY GOT VEHICLE ABOUT SIX DAYS LATER. ON 22 JANUARY 2014, I PUT THE VEHICLE IN PARK AT THE END OF MY DRIVEWAY SO I COULD CHECK THE MAIL. WHILE WALKING BACK TO THE VEHICLE FORM THE MAILBOX, THE VEHICLE STARTING BACKING UP A HILL ON ITS OWN. I HAD TO RUN NEXT TO THE VEHICLE, HANGING PARTIALLY INSIDE THE CAB, TO ATTEMPT TO SHUT OFF VEHICLE. VEHICLE WOULD NOT SHUT OFF. I HAD TO PUSH DOWN EMERGENCY BRAKE WITH MY HAND IN ORDER TO GET VEHICLE TO STOP. VEHICLE ALSO HAS USED ACTIVE BRAKING FEATURE AND THE ACTIVE BRAKING ALARM HAS SOUNDED TO INFORM ME THAT I WAS TOO CLOSE TO A VEHICLE, THOUGH THERE WAS NO VEHICLE IN SITE (THIS HAS HAPPENED 3 TIMES). VEHICLE RANDOMLY STARTS ON IT OWN. VEHICLE ALSO REMOTE STARTS ON ITS OWN. SOMETIMES THE VEHICLE STATES IT IS NOT IN PARK WHEN IT CLEARLY IS IN PARK. VEHICLE HAS WENT FROM PARK TO DRIVE ON ONE OCCASION AS WELL. THE VEHICLE BACK HATCH OPENED ON ITS OWN WHILE DRIVING DOWN THE HIGHWAY. MY BELONGINGS FELL OUT ALL IN ROAD. MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME. VEHICLE FAILS TO ACCELERATE CORRECTLY WHEN I PRESS THE GAS PEDAL INTERMITTENTLY, SOMETIMES FROM A STOP BUT USUALLY FROM A SLOW SPEED. THIS CAUSES OTHER DRIVERS TO COME CLOSE TO REAR ENDING ME BECAUSE I AM GOING SLOWER THAN THE SPEED OF TRAFFIC (BECAUSE MY FOOT IS DEPRESSING THE GAS PETAL BUT THE VEHICLE IS NOT REACTING). CHRYSLER HAS SENT AN INSPECTOR TO INSPECT THE VEHICLE, AND HE FOUND NOTHING. THIS VEHICLE HAS SERIOUS SAFETY ISSUES. I RE
I RECEIVED A RECALL FROM CHRYSLER ON THE BRAKE BOOSTER POSSIBLE FAILURE SEVERAL MONTHS AGO. WHEN I CALLED MY DEALER, DIEHL CHRYSLER IN BUTLER PA I WAS INFORMED THEY DID NOT HAVE THE PART FOR THE REPAIR AND AS OF THIS DATE STILL HAVE NOT RECEIVED THE REPAIR PARTS FROM CHRYSLER. I RECEIVED A SECOND RECALL LAST WEEK FOR SUN VISOR WIRING AND ONCE AGAIN I WAS INFORMED BY THE SAME DEALER THEY HAVE NOT RECEIVED THE PARTS. *TR
THE BRAKE PEDAL DO NOT REALIZE, THE CAR STILL BRAKING WITHOUT TOUCHING THE PEDAL. ALMOST CRASH FROM BEHIND THE CAR STOP HARD JUST PUT A SMALL TOUCH IN A DESCENDING STREET. THE CAR ALMOST BRAKES TOTALLY AND REALIZED IN ANY MOMENT WHEN ACCELERATE, ALSO CRASH BECAUSE I WAS ACCELERATION AND REALIZED, THE CAR GO SO FAST ALMOST CRASH. *TR
DRIVING THE CAR AT CITY SPEEDS APPROX 30 MPH WHEN THE CAR LOST ALL POWER. WE WERE FORCED TO SWERVE OFF THE ROAD TO THE SIDE. THE CAR WOULD NOT RESTART AND HAD TO BE REPAIRED. THEY REPLACED THE FUEL PUMP, AND NOW ARE REPLACING THE ENTIRE FUEL TANK. I FEEL THAT WE WERE VERY LUCKY TO BE IN AN AREA WHERE IT WAS SAFE TO PULL OVER, IF WE HAD BEEN ON THE HIGHWAY WOULD HAVE BEEN A VERY DANGEROUS SITUATION. *TR
WE PICK UP OUR NEW CAR ON DECEMBER 2, 2013. THE FOLLOWING MORNING - DECEMBER 3, 2013 - TUESDAY? 8:30AM WE TURN CAR ON AND ALL INDICATORS AND LIGHTS START FLASHING AND RINGING. WE WERE UNABLE TO SHIFT CAR OUT OF PARK. CAR IS FLAT BEDDED AND TOWED TO CHRYSLER. CAR STAYS AT CHRYSLER UNTIL FRIDAY DECEMBER 6, 2013 DECEMBER 6, 2013 - FRIDAY ? PICK UP CAR AT 3:30PM AFTER INSTALLATION OF NEW ABS MODULE. DRIVEN 2 MILES AND SAME PROBLEM AS 12/3/13 OCCURS. CAR IS THEN DRIVEN BACK TO CHRYSLER. CAR KEPT UNTIL MONDAY, DECEMBER 9TH, AND WAS INFORMED THAT THERE WAS A LOOSE BOLT. *TR
JANUARY 11, 2014 - SATURDAY EVENING ? 9:15PM CAR BEGINS TO SEIZE WHILE DRIVING. JERKING BACKING AND FORTH. BEGINS TO LOSE POWER ON BUSY MAIN ROAD. HAVE A CAR FULL OF CHILDREN AND IT IS FOGGY & RAINING. YELLOW ENGINE LIGHT GOES ON. TURN CAR OFF AND RESTART. ENGINE LIGHT IS STILL ON. HAD TO DRIVE AT REDUCED SPEED ON MAIN ROAD DUE TO LACK OF POWER. CAR CONTINUED TO JERK AND SEIZE ENTIRE RIDE HOME. JANUARY 13, 2014 ? MONDAY CONTACT CHRYSLER ROADSIDE ASSISTANCE AND HAVE CAR TOWED TO SERVICE CENTER. THEY HAVE NO LOANER CAR FOR US. WE ARE INFORMED BY SERVICE THAT THE CAR HAS A ?GEAR RATIO ERROR CODE THAT EFFECTED THE TRANSMISSION? AND IS KEPT OVERNIGHT FOR ADDITIONAL ROAD TESTING. CAR IS PICKED UP 1/14/14. *TR
FEBRUARY 28,2014 " FRIDAY" 7:55AM CAR DOES NOT START AFTER 12 ATTEMPTS. CALL CHRYSLER SERVICE. CAR IS TOWED TO SERVICE. SERVICE FINDS NO FAULT OR ERROR MESSAGE. MARCH 25, 2014 -TUESDAY "CAR WILL NOT START " NO ERROR CODE ? VIDEO TAPED. APRIL 2, 2014 ? WEDNESDAY ? CAR WILL NOT START ? NO ERROR CODE ? VIDEO TAPED. JULY 26, 2014 ? SATURDAY ? CAR WILL NOT START ? NO ERROR CODE - VIDEO TAPED. BRING CAR IN TO SERVICE MONDAY, JULY 28. MODULE NEEDS TO BE UPDATED. 2 HOURS IN SERVICE. AUGUST 1, 2014 FRIDAY " CAR WILL NOT START" NO ERROR CODE. WAS ABLE TO TURN ON CAR VIA REMOTE START. AUGUST 14, 2014 ? THURSDAY "CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. AUGUST 23, 2014 " SATURDAY" CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. *TR
APRIL 9, 2014 ? WEDNESDAY MORNING. I WAS DRIVING MY CHILD TO SCHOOL. HE LEFT THE CAR AND THE CAR STARTED TO CHIME - KEY FOB NOT DETECTED. I WAS STILL IN THE CAR, WITH THE KEY FOB IN CAR, BUT STILL COULD NOT MOVE UNTIL TURNED CAR OFF AND RESTARTED. ? VIDEO TAPED MYSELF.
DECEMBER 23, 2013 -MONDAY ? WE RETURN OUR NEW CAR TO CHRYSLER SERVICE BECAUSE MEMORY FOR HEATED SEATS AND STEERING WHEEL NOT SAVING. ALSO, KEY FOB NOT WORKING PROPERLY. INFORMED BY SERVICE THAT NEW MODULE NEEDS TO BE ORDERED. RADIO NEEDS UPDATE FOR LATEST SOFTWARE. APPOINTMENT MADE FOR SERVICE 1/8/14. CAR WAS IN LESS THEN 3 WEEKS PRIOR WITH NEW ABS MODULE NEEDED. (DECEMBER 3, 2013). *TR
JANUARY 7, 2014 - TUESDAY, ? 3:30PM CAR DOES NOT START AFTER 6 ATTEMPTS. CALL CHRYSLER SERVICE SINCE WE HAVE APPT FOR JANUARY 8TH TO INSTALL NEW MODULE. JANUARY 8, 2014 - WEDNESDAY? CAR IS BROUGHT INTO SERVICE FOR NEW MODULE INSTALLATION. CAR CHECKED FOR NO START PREVIOUS DAY AS WELL AS FINDING 2 LOOSE SCREWS IN BACK SEAT ON PASSENGER SIDE. *TR
ON APPROX JULY 16TH MY CHECK LIGHT ENGINE CAME ON. THE CAR IS BRAND NEW WITH 3K MILES. I TOOK IT IN JULY 26TH TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK AND WAS TOLD THE OIL PRESSURE SWITCH IS FAULTY, BUT THE PART IS ON BACK ORDER INDEFINITELY. THEY PROCEEDED TO TELL ME THAT THE CAR IS SAFE, BUT IF SOMETHING ELSE GOES WRONG I WON'T KNOW BECAUSE THE LIGHT IS ALREADY ON. THEY ALSO TOLD ME TO CALL CHRYSLER MYSELF, WHICH WAS EXTREMELY INSULTING AND DEALERSHIP TAKES NO RESPONSIBILITY. RELUCTANTLY, I DID CALL AND THAT TOO DOES NOT HELP. THE PART IS NOT AVAILABLE AND NOBODY CAN GIVE ME ANY ANSWERS. I DON'T BELIEVE CHRYSLER IS TAKING THIS LIABILITY SERIOUSLY AND PUTTING MY WHOLE FAMILY (WITH YOUNG KIDS INCLUDED) AT RISK. I FEEL LIKE THE WHOLE ELECTRICAL SYSTEM IS SLOWING DOWN AS RESPONSE TIME TO NAV, DOOR LOCKS, ETC. THIS CUSTOMER SERVICE EXPERIENCE HAS BEEN THE WORST I HAVE EVER SEEN. HOW CAN THEY LET ME DRIVE AROUND WITH A KNOWN RISK AND NO ANSWERS. GIVEN THE CHECK LIGHT ENGINE IS ON, SOME ADD'L FEATURES DON'T WORK (AUTO START, ETC). CLEARLY THERE IS AN ISSUE IF THEY CANT GET THE PART, IT MUST BE HAPPENING WITH MANY VEHICLES. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AS IN ANOTHER CUSTOMER REPORT, I ALSO OFTEN MOVE OVER TO THE LEFT LANE TO ATTEMPT TO ACCELERATE TO PASS ANOTHER VEHICLE (IN TREACHEROUS FREEWAY TRAFFIC OR EVENTUAL ONCOMING VEHICLES IN TWO LANE TRAFFIC- DANGEROUS)...THE RESPONSE AFTER PUSHING THE GAS IS VERY DELAYED SOMETIMES AS IF THE PEDAL IS STUCK. EVEN WHEN THE PEDAL IS PRESSED COMPLETELY TO FLOOR, THE VEHICLE DOES NOT ENGAGE IN ACCELERATION FOR MULTIPLE SECONDS. WHEN THE VEHICLE DOES ENGAGE IT REACTS TO WHERE THE PEDAL IS AT THE TIME. IF THE PEDAL IS AT THE FLOOR IT SHOOTS TO RPMS UP VERY RAPIDLY. *TR
I OFTEN ATTEMPT TO ACCELERATE AT SLOWER SPEEDS GENERALLY BETWEEN 20-30MPH TO PASS ANOTHER VEHICLE ETC... THE RESPONSE AFTER PUSHING THE GAS IS VERY DELAYED SOMETIMES AS IF THE VEHICLE HESITATES. *JS
WHILE DRIVING AFTER LEAVING A STORE, THE VEHICLE SOUNDED A WARNING CHIME AND THEN ALL OF THE ELECTRICAL DISPLAYS ON THE DASH WENT DARK. THE VEHICLE DOWNSHIFTED INTO WHAT SEEMED 4TH GEAR FROM 8TH GEAR AND SUDDEN DECELERATION WAS NORED. THE WINDSHIELD WIPER TURNED ON AND THE CENTER RADIO/CLIMATE DISPLAY WOULD FLASH ON AND OFF. THE BRIEF MESSAGE THAT WAS DISPLAYED ON THE DASH BEFORE IT WENT OUT SAID SOMETHING TO THE EFFECT OF, "DO NOT CHANGE GEAR, DO NOT TURN OFF VEHICLE, DRIVE DIRECTLY TO DESTINATION, BY TURNING CAR OFF YOU MAY NOT BE ABLE TO START IT AGAIN". WE DROVE TO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC WHERE THEY FOUND SEVERAL COMPUTER FAULTS. THE DEALER HAD THE VEHICLE A TOTAL OF 11 DAYS AND CHANGED THE BODY CONTROL MODULE. WE GOT THE VEHICLE BACK AND THREE DAYS LATER THE SAME THING HAPPENED AGAIN. WORRIED THAT IF THIS HAPPENED WHILE DRIVING DOWN THE INTERSTATE AT SPEED, THERE COULD BE A POSSIBLE LOSS OF CONTROL WITH THE SUDDEN DOWNSHIFT. *TR
VEHICLE WAS BEING DRIVEN HOME BY CUSTOMER WHEN SHE NOTICED THAT THE VEHICLE BEGAN TO HICCUP AND SPUTTER WHILE TURN A CORNER. AFTER TURNING, THE VEHICLE STALLED. SHE WAS ABLE TO SAFELY PULL TO THE SHOULDER. UPON FURTHER INSPECTION, THE VEHICLE RAN OUT OF FUEL. DESPITE THE FUEL GAUGE DISPLAYING "EMPTY" SHE STATED THAT NO AUDIBLE WARNING CHIME AND THAT THE "LOW FUEL" INDICATOR WAS NOT PROMINENTLY DISPLAYED (STATES THAT IT BLENDS IN WITH THE REST OF THE INFORMATION ON THE MULTIFUNCTION DISPLAY). *TR
2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN. *JB
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS RECURRING AND THE VEHICLE WAS LATER DIAGNOSED BY THE DEALER AS A TRANSMISSION FLAW WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,200.
I WAS FOLLOWING A DODGE DURANGO SUV IN HEAVY TRAFFIC ON EISENHOWER EXPRESSWAY GOING INTO CHICAGO AT DUSK AND THE LIGHTS SURROUNDING THE TAIL LIGHTS AND ACROSS THE REAR OF THE DURANGO WERE SO BRIGHT I COULD NOT SEE ALL THE OTHER TRAFFIC SATISFACTORILY. I COULDN'T GET AHEAD OF THE SUV, SO HAD TO SLOWDOWN AND CHANGE LANES TO DROP FAR ENOUGH BEHIND SO I COULDN'T SEE THE IRRITATING LIGHTS.THE LIGHTS WERE SO BRIGHT, I FELT I WAS DRIVING INTO HEADLIGHTS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Dodge Durango → · Every Durango year → · How the figures are calculated →