Page 6 of 16 · complaints 251–300 of 785

2014 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Sep 21, 2020LA

PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING. NO CRASH INVOLVED. DEPLOYED DURING HIGHWAY DRIVING APPROX 45-50 MPH.

Visibility/Wiper
Filed Sep 15, 2020104,000 milesAL

THE WINDOW COWL HAS DETERIORATED AND CAUSING LOTS OF ROAD NOISE- IT HAS BEEN GOING ON FOR A WHILE BUT JUST NOW FIGURED OUT THE ISSUE. THERE ARE A LOT OF COMPLAINTS SURROUNDING THIS- IF THIS ULTIMATELY FAILS IT CAN CAUSE LEAKAGE TO THE BRAKE MASTER CYLINDER OR OTHER DAMAGE FROM WATER.

Seats
Filed Sep 8, 202068,800 milesVA

AS I WAS DRIVING DOWN THE HIGHWAY THE PASSENGER SEAT HEAD REST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE INNER PARTS OF THE HEAD REST SNAPPED AND IT'S NOT RATTLING.

Exterior Lighting
Filed Sep 4, 2020125,000 milesIN

THE REAR TAILLIGHT ON THE DECK LIGHT HAS ENCOUNTER WATER INTRUSION CAUSING THE LIGHTS TO FAIL AND NOT ILLUMINATE. ON THIS VEHICLE IT HAS OCCURRED A TOTAL OF FOUR (4) TIMES. EACH REPLACEMENT PART HAS FAILED. THIS SEEMS TO BE A RECURRING ISSUE WITH THE TAILLIGHT ASSEMBLY. DODGE IS NOT COVERING DUE TO VEHICLE AGE EVEN THOUGHT THIS IS RECURRING AND THE HAVE HAD TO THE REPLACE THE LIGHT ASSEMBLY FOUR TIMES. RESEARCH INDICATES THAT THIS IS NOT AN ISOLATED INCIDENT BUT IS BEING EXPERIENCED BY MANY OWNERS OF THIS PRODUCT LINE. DODGE IS NOT TAKING RESPONSIBILITY DUE TO THE VEHICLE AGE, HOWEVER THE FREQUENCY OF OCCURRENCE INDICATES A FAULTY PRODUCT ON THEIR BEHALF AND LEAVES THE VEHICLE WITHOUT THE REAR TAILLIGHT ASSEMBLY WORKING. FAILURE CAN HAPPEN AT ANY TIME WITH NO NOTICE, LEAVING THE VEHICLE VULNERABLE TO REAR END COLLISION.

Electrical System
Filed Sep 1, 2020WI

THE RACETRACK TAILGATE LIGHT LEAKS AND A LARGE AMOUNT OF WATER GETS INSIDE AFTER ANYTIME ITS LEFT IN THE RAIN, OR AFTER A CAR WASH. THIS WILL BUILD UP AND CAUSE A SHORT. THIS ALSO FREEZES IN THE WINTER AND WILL EVENTUALLY CRACK THE ENTIRE EXPENSIVE TAILGATE LIGHT. THIS RACETRACK LIGHT NEEDS TO BE REPLACED.

Engine
Filed Sep 1, 202047,440 milesGA

SEVERE LEAKAGE OF FLUIDS UNDERNEATH VEHICLE RESULTED IN REPLACEMENT OF RADIATOR. VEHICLE WAS STATIONARY

Seats
Filed Aug 30, 202079,040 milesAZ

MY PASSENGER SIDE HEADREST BROKE AT THE PLASTIC CLIPS AND IS JUST HANGING THERE. WE JUST NOTICED WHEN WE GOT IN THE CAR TODAY... THANK GOODNESS NO ONE WAS RIDING IN THE SEAT. I'M NOW WORRIED ABOUT THE DRIVER'S SIDE HEADREST "EXPLODING" WHILE WE'RE DRIVING.

Seats
Filed Aug 25, 202078,153 milesPA

TRAVELING IN PARKING LOT LESS THAN 10MPH WHEN SUDDENLY THE PASSENGER HEADREST DEPLOYED WITH A LOUD BANG. FORTUNATELY THERE WAS NO ONE SITTING IN THE SEAT AT THE TIME, AS IT COULD HAVE CAUSED A SERIOUS INJURY. THERE WAS NOTHING THE CAUSED THE HEADREST TO DEPLOY. AFTER EXAMINATION, THE CHEAP PLASTIC PIECES HOLDING THE HEADREST IN IS PROPER PLACE WERE BROKEN. I AM NOW GREATLY CONCERN THIS WILL ALSO HAPPEN ON THE DRIVERS SIDE AND MAY CAUSE AN INJURY OR ACCIDENT. IT WAS CLEARLY A FAILURE OF A DEFECTIVE PART. SINE THAN I HAVE HEARD OF MANY SIMILAR INCIDENTS. THIS CLEARLY A SAFETY ISSUE AND SHOULD HAVE A RECALL FROM CHRYSLER/DODGE

Seats
Filed Aug 18, 202060,000 milesGA

KNOWN SAFETY ISSUE WITH THE ACTIVE HEAD RESTRAINT OF THE 2014 DODGE DURANGO. THE HEAD RESTRAINT IS KNOWN TO DEPLOY WITHOUT CAUSE, HITTING THE DRIVER IN THE BACK OF THE HEAD. THIS JUST HAPPENED TWO DAYS AGO (8/16/2020) TO THE DRIVER SIDE HEAD RESTRAINT OF MY 2014 DODGE DURANGO CITADEL WITH 60,000 MILES. NOTHING PROVOKED THE MALFUNCTION, AS THE VEHICLE WAS PARKED.

Seats
Filed Aug 17, 202089,000 milesTN

THE PASSENGER SEAT HEADREST POPPED ALL THE WAY OUT. THERE HAS BEEN NO WRECK, COLLISION, FORCE OF ANY KIND. THE CAR WAS IN PARK AT THE TIME. IT CAN NOT BE CLOSED.

Engine
Filed Aug 13, 202071,400 milesTX

WHILE TRAVELING ON THE INTERSTATE 80 MILES FROM HOME THE COOLANT LIGHT WENT OFF AND THE TEMP GAUGE RAN HOT. PULLED OVER AND COOLED DOWN; LIGHTS WENT OFF. PULLED UP INFO FOR A NEARBY DEALERSHIP AND TRIED TO DRIVE TO IT . ONLY GOT ABOUT A MILE AND LIGHTS AND GAUGE WENT OFF AGAIN. TRIED TO FIND A SAFE SPACE TO PULL OVER ON INTERSTATE; THE SHOULDERS ARE VERY NARROW ON I45. WHEN PULLED OVER ENGINE LIGHT ALSO CAME ON AND I TURNED ENGINE OFF AND IT WOULD NOT RESTART. CALLED TOW TRUCK, DEALERSHIP REPLACED WATER PUMP BUT THEN FOUND CATASTROPHIC ENGINE DAMAGE. FCA KNOWS THERE'S A PROBLEM WITH WATER PUMP BECAUSE THEY EXTENDED THE WARRANTY ON IT BUT THEY WILL NOT HONOR WARRANTY ON ENGINE BECAUSE THEY SAY I CONTINUED TO DRIVE WITH ENGINE LIGHT ON WHICH I DIDN'T. IF WATER PUMP HAD BEEN RECALLED I NEVER WOULD HAVE HAD CATASTROPHIC ENGINE FAILURE.

Engine
Filed Aug 11, 2020NY

WHEN VEHICLE IS RUNNING IN PARK YOU CAN HEAR A CLICKING SOUND IN THE ENGINE. WHEN IN PARK AND YOU EXCELERATE THE GAS THE CLICKING SOUNDS GETS FASTER. WHEN IN DRIVE THE SAME THING HAPPENS. NO ACTUAL ISSUES WITH ENGINE YET, BUT WITH RESEARCH AND SPEAKING TO OTHER OWNERS OF THE SAME VEHICLE THEY HAVE HAD THE SAME ISSUE WITH HIGHER MILEAGE. RESEARCH AND BRINGING IT TO A MECHANIC HAS COME TO THE CONCLUSION OF A BAD CAM SHAFT AND ROCKERS. TOTAL PARTS AND LABOR WOULD TOTAL CLOSE TO $2,000.

Electrical System
Filed Aug 9, 2020IL

2014 DODGE DURANGO - THE MAIN CONTROL PANEL IN THE CAR FREEZES WHICH RESULTS IN THE BACK UP CAMERA DOES NOT TURN ON, NOT BEING ABLE TO ADJUST THE VOLUME OF THE SYSTEM, NOT BEING ABLE TO ADJUST THE CLIMATE CONTROLS, AND THE NAVIGATION FREEZES. THIS CAN HAPPEN EITHER WHICH THE VEHICLE IS STATIONARY OR WHILE RUNNING. WE TOOK THE CAR TO THE DEALER WHO TOLD US MULTIPLE PEOPLE HAVE COMPLAINED ABOUT THIS AFTER ONE OF THE RECALL SOFTWARE UPDATES THAT WAS ISSUED AND THEY ASSUMED A FUTURE SOFTWARE UPDATE WOULD FIX THE ISSUE. IT HAS BEEN AT LEAST 3 YEARS AND NO UPDATES HAVE FIXED THE PROBLEM.

Seats
Filed Aug 8, 2020136,500 milesFL

WHILE DRIVING DOWN THE ROAD MY DRIVING SIDE HEAD REST POPPED OPEN HITTING ME IN THE BACK OF THE HEAD.

Seats
Filed Aug 6, 202083,000 milesPA

MY CAR WAS PARKED IN THE GARAGE. I WENT TO WORK ON MONDAY MORNING AND NOTICED MY HEAD REST WAS HANGING OPEN. THE HEAD REST FRONT PORTION POPPED OFF FROM THE BACK PORTION AND WILL NOT GO BACK TOGETHER. THE GARAGE ESTIMATE TO FIX THIS IS $900!! I THINK THIS SHOULD BE TAKEN CARE OF BY CHRYSLER SINCE I WASN'T EVEN DRIVING MY VEHICLE - IT'S JUST A FAULTY HEADREST.

Seats
Filed Jul 31, 202073,058 milesMO

DRIVER SIDE FRONT HEADREST DEPLOYED UN-COMMANDED. PLASTIC BRACKET HOLDING PIN FAILED. VEHICLE WAS PARKED OVERNIGHT IN DRIVEWAY AND SHUT DOWN. NO IMPACTS OCCURRED. APPEARS TO BE MATERIAL FAILURE OF THE PLASTIC BRACKET HOLDING THE RETAINING PIN.

Unknown or Other
Filed Jul 29, 2020103,000 milesLA

DRIVER'S SIDE HEAD REST DEPLOYED WHILE DRIVING. BROKEN PLASTIC PIECES INSIDE AND COULD NOT BE RESET

Seats
Filed Jul 27, 202086,336 milesTX

THE PASSENGER HEADREST DEPLOYED WITHOUT REASON. THE VEHICLE WAS NOT IN MOTION AND PARKED IN MY DRIVEWAY.

Seats
Filed Jul 13, 2020106,000 milesNC

FRONT PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN. I WAS NOT IN THE CAR WHEN IT HAPPENED. NO ACCIDENT OF ANY SORT.

Seats
Filed Jul 13, 202080,342 milesCA

WHILE PARKING THE PASSENGER SIDE "ACTIVE HEAD REST RESTRAINT" DEPLOYED DUE TO A FAILED PLASTIC PIECE THAT HOLDS A STEEL PIN INTO AN ELECTRONICALLY CONTROLLED SERVO. I WOULD LIKE A NEW HEAD REST SENT TO ME FREE OF CHARGE FOR INSTALLATION. THANK YOU.

Seats › Front Assembly › Head Restraint1 injured
Filed Jul 9, 202097,820 milesMN

DRIVING DOWN RURAL ROAD AT APPROX. 40MPH, SUDDENLY FELT SNAP TO BACK OF HEAD. FORCE WAS SUCH THAT DRIVER THOUGHT PERHAPS SHE HAD BEEN REAR-ENDED. PULLED OVER TO SIDE OF ROAD. NOTED DRIVER SIDE HEAD REST HAD SPLIT/SEPARATED WITH LARGE V SHAPED SEPARATION IN HEAD REST.*DT CONSUMER STATED SHE HAD A STRAINED NECK AND CONCUSSION.*JB

Electrical System
Filed Jul 1, 2020120,000 milesNM

SO THE FIRST TIME I COULDN'T FIGURE OUT WHAT WAS WRONG WITH MY DURANGO. I ATTEMPTED TO START THE DURANGO AND IT JUST KEPT TURNING BUT WOULD NOT START. AT FIRST I THOUGH IT WAS MY FUEL PUMP. THEN I LOOKED AT THE FUSE AND THE FUEL PUMP MOTOR FUSE WAS A LITTLE BROWN ON THE PIN. SO I REPLACED IT WITH THE HORN FUSE 20A AND I WHEN I TURNED IT TO THE ON POSITION I COULD HEAR THE FUEL PUMP. DURING THE SECOND TIME THIS HAPPENED I WAS I A HURRY TO WORK. I GOT MY KIDS IN TO DROP THEM OFF AND I GOT AND AND TRIED STARTING IT. SAME THING IT JUST KEEP TURNING BUT NO START. I CHECK THE FUSE AGAIN AND THE FUSE IS REALLY BURNT BUT NOT BLOWN. SO I WAIT FOR MY WIFE TO GET HOME SO I CAN BUY ANOTHER 20A FUSE. I REPLACE THE 20A FUSE AND IT STARTS. THIRD TIME THIS HAPPENED YESTERDAY 6-30-20. I CHECKED THE FUSE AND THE FUSE STILL LOOKS GOOD. DID MY RESEARCH AND FOUND OUT PREVIOUS DODGE DURANGOS HAVE BEEN RECALLED WITH BAD PUEL PUMP RELAY SWITCH FAILURE. NOW MY DURANGO SITS OUTSIDE BECAUSE IT WONT START. THE BAD RELAY SWITCH IS SOMETHING THAT NEEDS TO BE LOOKED AT WITH NEWER VEHICLES. I'VE NOTICED OTHER 2014 OWNERS ARE EXPERIENCING THIS.

Seats1 injured
Filed Jun 29, 2020130,000 milesAZ

WHILE I WAS DRIVING ON THE FREEWAY DOING 65 MPH THE DRIVER'S SEAT HEADREST DEPLOYED. IT BURST FORWARD HITTING ME ON THE BACK OF THE HEAD SO HARD I STRUGGLED TO KEEP CONTROL. I WAS IN MOTION, NOT INVOLVED IN ANY TYPE OF IMPACT. THERE WAS NO REASON FOR THE HEADREST TO DEPLOY.*DT CONSUMER HAS CONTACTED THE DEALER AND WILL BE REPLACING THE HEADSET NEXT WEEK.*JB

Seats
Filed Jun 28, 202056,000 milesLA

HEAD RESTRAINT ON DRIVER SIDE DEPLOYED WHILE IN DRIVEWAY. PLASTIC RETAINER FAILED ALLOWING THE RESTRAINT TO ACTIVATE.

Seats › Front Assembly › Head Restraint1 injured
Filed Jun 25, 202072,302 milesGA

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE FRONT PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT HIS BROTHER-IN-LAW WAS RENDERED UNCONSCIOUS. THE CONTACT STATED THAT HIS BROTHER-IN-LAW SUSTAINED NECK INJURIES HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,302.

Seats1 injured
Filed Jun 25, 202086,802 milesAZ

WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED LIKE IT WOULD IN AN ACCIDENT, WE WERE NOT HIT BY ANY OTHER CAR NOR WAS I IN ANY SORT OF ACCIDENT. JUST PARKED WHEN IT HIT ME IN THE BACK OF THE HEAD CAUSING AN INSTANT MIGRAINE AND NECK PAIN. THERE IS NO WAY TO REATTACH IT. *TR

Air Bags
Filed Jun 18, 202098,000 milesOK

I WAS DRIVING ON A HIGHWAY AT 55MPH WHEN, WITHOUT INCIDENT, THE DRIVER'S SIDE HEADREST AIRBAG DEPLOYED WHILE THE CAR WAS IN MOTION. *TR

Seats1 injured
Filed Jun 13, 202069,200 milesWV

THE DRIVERS HEADREST ACTIVE HEAD RESTRAINT DEPLOYED DURING NORMAL DRIVING CONDITIONS. IT APPEARS THAT THE PLASTIC HOLDING THE PIN TO KEEP IT IN PLACE BROKE RELEASING THE PIN AND THE HEADREST. SO THE FEATURE DESIGNED TO KEEP THE DRIVER SAFE BECAME THE HAZARD. *TR

Seats
Filed Jun 12, 202042,000 milesFL

THE HEADREST ON MY 2014 DODGE DURANGO STARTED TO SEPARATE ON ONE SIDE AND WOULD NOT SNAP BACK IN PLACE. WITHIN A WEEK, IT SELF-DEPLOYED WHILE I WAS DRIVING AND HIT ME IN THE BACK OF THE HEAD. THERE HAD BEEN NO IMPACT OR CAUSE FOR THE HEADREST TO DEPLOY. ON INSPECTION, I FOUND THE PLASTIC BRACKET THAT HELD THE METAL HOUSING HAD FAILED AND WAS BROKEN IN SEVERAL PIECES. THE METAL HOUSING IS STILL LOCKED SHOWING THAT THE HEADREST HAD NOT DEPLOYED DUE TO IMPACT. *TR

Air Bags
Filed Jun 12, 2020127,608 milesTX

HEAD REST SPONTANEOUSLY DEPLOYED, NO COLLISION OR ACCIDENT. VEHICLE STATIONARY IN DRIVEWAY. *TR

Seats
Filed Jun 11, 2020147 milesGA

I WAS DRIVING DOWN ROAD AND THE HEAD REST OUT OF THE BLUE POP OPEN. SCARED THE HECK OUT OF ME AND I PULLED OVER TO FIND IT BROKEN AND DONE THIS OUT OF NOWHERE. *TR

Engine
Filed Jun 11, 2020135,000 milesGA

WHEN CRANKING UP MY VEHICLE I HEARD A TICKING NOISE, AS I STARTED TO DRIVE THE NOISE BEGAN TO GET LOUDER. I TOOK MY VEHICLE TO THE MECHANIC WHO INFORMED ME THAT I HAVE A BAD LIFTER IN THE ENGINE IT WILL COST OVER $2000 TO GET FIXED OR MORE. I ONLY HAVE 135,000 MILES ON MY DURANGO CITADEL THAT IS A 2014. I SHOULD NOT BE HAVING THIS TYPE OF ENGINE ISSUE THIS SOON. I AM HIGHLY UPSET ABOUT THIS ISSUE. *TR

Seats
Filed May 30, 202099,500 milesNY

2014 DODGE DURANGO JUST LEFT HIGHWAY AT HIGHWAY SPEEDS ON TO EXIT RAMP. STOPPED AT END, MADE RIGHT TURN STARTED TO GO... " BANG " PASSENGER SIDE HEADREST MAKES LOUD NOISE HITS WIFE IN BACK OF HEAD . CAUSING NECK ACHE AND HEAD ACHE FOR TWO DAYS . I DID NOT LOOSE CONTROL BUT TOOK EYES OFF ROAD WHEN IT HAPPENED.THIS WAS A VERY DISTRACTING THING TO HAPPEN WHILE DRIVING ! PULLED OVER TOOK PICTURES , CALLED DODGE IMMEDIATELY .THEY SENT A COMPANY OUT TO INVESTIGATE , HAVE NOT HEARD BACK AT ALL . (( NOT TRYING TO DO YOUR JOB... TRUST ME)) PLEASE GOOGLE : DODGE HEADREST DEPLOYED MANY OTHER DODGE CARS HAVE SAME PROBLEM . THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical SystemFire
Filed May 26, 2020126,000 milesVA

THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE DEALER LIED AND SAID THEY FIXED OR IT WASN'T FIXED AT ALL I BE A MANICURE FOR 34 YEARS AND I KNOW BECAUSE I WORK ON DODGE FORD CHEVY ALL THE TIME AND I SURE ANT NO DUMB [XXX] BUT ANYTHING HAPPENS TO MY AND THE CAR ISSUE NOT FIX I WILL CONTACT A LAWYER OVER THIS MATTER AS TODAY BECAUSE I CALL 3 PLACES AND NOBODY WANT TO GET IT IN THE DEALER JUST BECAUSE IT SAYS ISSUE FIX COME NOW I ANT DUMB AND I ANT PAYING FOR A RECALL DEFECT TO BE FIX WHEN IT SHOULD BEEN FIX FROM THE GET TO*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Seats
Filed May 25, 202070,000 milesIA

WHILE TRAVELING ON VACATION, AND AT THE TIME PARKED IN A REST AREA, THE FRONT PASSENGER HEADREST RANDOMLY EXPLODED IN MY 2014 DODGE DURANGO. LUCKILY NOBODY WAS SITTING IN THE SEAT AT THE TIME AND NO INJURY OCCURRED. WE BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN A CRASH. NOTHING OCCURRED TO CAUSE THIS HEADREST TO DO THIS. PLASTIC PIECES ARE BROKEN AND THE HEADREST CANNOT BE RESET, IT HAS TO BE REPLACED. THE ESTIMATE FOR THIS REPAIR IS OVER $700. MY WIFE DRIVES THIS VEHICLE AS A DAILY DRIVER AND I AM CONCERNED THAT THE DRIVERS SEAT HEADREST WILL DO THE SAME THING WHILE WE ARE DRIVING, CAUSING AN ACCIDENT.

Seat Belts
Filed May 23, 202056,900 milesOH

THE SEAT BELT COMPONENT CRACKS CAUSING IT TO PUSH ON THE SEAT BELT AND THEREFORE, NOT ALLOWING THE SEAT BELT TO RETRACT. THIS HAPPENED ALMOST A YEAR AGO, WE HAVEN'T BEEN USING THE SEAT. WE JUST FINALLY HAD IT LOOKED AT AND WE'RE TOLD THAT BOTH OF THEM IN THE 3RD ROW ARE CRACKED BUT THE DRIVER SIDE IS CURRENTLY STILL WORKING. I HAVE PHOTOS BUT I CAN'T UPLOAD IT ON THIS FORM. THE PICTURE WITH THE CRACK ON THE SIDE IS THE ONE NOT WORKING. THE ONE WITH THE CRACK IN THE MIDDLE STILL WORKS. *TR

Seats
Filed May 22, 2020114,000 milesFL

I DROVE OVER A POTHOLE ON A CITY STREET. I WAS TRAVELING AT 35 MPH, WHICH RESULTED IN FRONT PASSENGER HEADREST TO POP OUT. LUCKILY NO ONE WAS IN THE SEAT. THE HEADREST WILL NOT CLOSE BACK. *TR

Electrical System
Filed May 20, 202055,000 milesMD

WHEN COMING TO A STOP AT ABOUT 5 MPH WITH YOUR FOOT OFF THE GAS PEDAL AND YOUR FOOT ON THE BRAKE. THE ENGINE IS STILL SENDING GAS AND NOT IDLING STILL ENGAGING. IF YOU MOVE THE SHIFTER TO NEUTRAL THE CAR WILL JUMP. *TR

Exterior Lighting
Filed May 15, 202095,000 milesKY

OUR 2014 DODGE DURANGO RT AWD TAILLIGHT IS TAKEN ON WATER WHEN IT RAINS OR EVEN GOING THRU CAR WASH CAUSING LIGHT TO SHORT IN SPOTS WHICH IS A SAFETY CONCERN FOR POSSIBLE FIRE HAZARDS, WRECKS THERE NEEDS TO BE A RECALL BY MANUFACTURER TO HAVE TO REPLACED. *TR

Exterior Lighting
Filed May 15, 20209,000 milesMO

WATER ENTERED THE TAIL LIGHT(NOT THROUGH ANY CRACKING BUT THROUGH THE SEALS ON THE SIDES OF IT) AND CAUSED PORTIONS OF THE LIGHT TO BURN OUT. ABOUT 3 MONTHS AFTER THIS THE TAIL LIGHT WAS CRACKED BUT CAUSED NO MORE WATER THAN USUAL TO GET IN. THE CRACK WAS COMPLETELY REPAIRED AND WATER STILL COMES INTO THE TAIL LIGHT THROUGH THE SEAL ON THE SIDES OF IT IF IT IS PARKED OUTSIDE IN HEAVY RAIN. IT IS EMBARRASSING AND UNSAFE TO DRIVE AT NIGHT WHEN PORTIONS OF THE LIGHT DO NOT WORK. WE NOTICED THIS ABOUT 7 MONTHS AFTER THE CAR WAS PURCHASED WHEN IT WAS PARKED IN A PARKING LOT DURING HEAVY RAIN. DURING LIGHT SHOWERS, IT DOES NOT DO THIS OR WHEN DRIVING BUT IF THE VEHICLE SITS IN RAIN FOR A LONG PERIOD OF TIME WATER STARTS TO BUILD UP INSIDE PRESENTING THE NEED TO REMOVE A BOLT AND DRAIN THE LIGHT(WHICH WE DO). THIS ALSO HAPPENS WHEN WASHING THE VEHICLE. YOU CAN SPRAY RIGHT WHERE IT WAS CRACKED AND NO WATER GETS IN BUT IF YOU SPRAY AROUND THE SIDES OF THE LIGHT WATER STARTS ENTERING. THIS HAS BEEN HAPPENING SINCE 2016 BUT WE DO NOT KNOW THE EXACT DATE BUT IT WOULD BE ABOUT MID JANUARY 2016. *TR

Air Bags
Filed May 14, 2020120,000 milesCA

WHILE PARKING I WAS DRIVING HEARD A LOUD POP/CRACK THAT STARTLED ME I TURN AND MY WIFE IS SAYING OUCH TOUCHING HER HEAD. THE HEAD REST WAS OPENED IN TWO LOOKED LIKE IT EXPLODED OPEN AND HIT MY WIFE ON THE BACK OF HER HEAD. THERE WAS NOTHING DIFFERENT THAT WE DID WHILE PARKING IN FRONT OF OUR HOME THAT COULD HAVE CAUSED THE HEAD REST TO EXPLODE. I CALLED THE DEALER IMMEDIATELY AND THEY HAVE NO KNOWLEDGE OF ANY RECALLS OR PROBLEMS WITH THE HEAD REST AIRBAGS GOING OFF. NOW I'M CONCERNED ABOUT DRIVING THE VEHICLE NOT KNOWING IF THE SAME THING COULD HAPPENED TO THE DRIVER HEAD REST AIRBAG. UNFORTUNATELY WE ARE STILL IN A LOCKDOWN IN CALIFORNIA AND NOT DRIVING MUCH OR MAYBE A GOOD THING WITH THE NOT KNOWING IF THE AIRBAG WILL GO OFF. *TR

Electrical System
Filed May 13, 202065,000 milesAL

THE VEHICLE HAS ISSUES WITH STALLING WHILE DRIVING, A/C NOT OPERATING PROPERLY, WINDOWS AND LOCKS DON'T ALWAYS WORK. *TR

Exterior Lighting
Filed May 8, 202072,000 milesFL

WATER IS ENTERING THE REAR TRACK LIGHTING AND IT HAS SHORTED OUT. THIS HAPPENS WHEN IT IS STATIONARY. *TR

Engine
Filed Apr 30, 202039,000 milesTX

I'VE HAD THIS VEHICLE FOR ABOUT 5 YEARS, I BARELY HIT 40K AND I AM EXPERIENCING A LOT OF LIFTER NOISE. WITH ALL THE COMPLAINTS I AM SURPRISED THEY HAVE NOT RECALLED FOR THIS PURPOSE. WHEN IT'S STATIONARY THE SOUND IS A LOT LOUDER THAN WHEN THE VEHICLE IS IN MOTION.

Seats
Filed Apr 29, 2020120,000 milesIA

TRAVELLING ON HIGHWAY AT 60 MPH PASSENGER HEADREST SUDDENLY DEPLOYED. THERE WAS NO BRAKING OR UNUSUAL ACTIVITY. OUR 12 YEAR OLD SON WAS IN THE PASSENGER SEAT, WAS KNOCKED ON THE HEAD BY IT, BUT NO INJURY. VEHICLE HAS AROUND 120,000 MILES, HAS HAD NO OTHER MAJOR ISSUES, AND BEEN IN NO PRIOR ACCIDENTS. I FIND THIS "SAFETY FEATURE" COMPLETELY UN-NECESSARY, AND AN EXPENSIVE OVER-KILL. A STANDARD HEADREST IS SUFFICIENT.

Seats1 injured
Filed Apr 28, 2020126,000 milesTX

WHILE STOPPED AT A DRIVE THROUGH THE HEADREST OF THE DRIVER SIDE FRONT SEAT DEPLOYED HEATING ME IN THE BACK OF THE HEAD CAUSING A GOOD AMOUNT OF HEAD PAIN

Seats1 injured
Filed Apr 18, 202075,000 milesTX

THE PASSENGER HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN SEAT. I ( THE OWNER OF THE CAR) WAS PARKED IN A PARKING LOT AND THE CAR WAS NOT IN MOTION. WE HAD DRIVEN TO A RESTAURANT AND WERE WAITING, PARKED IN A SPACE, IGNITION RUNNING, FOR OUR FOOD TO BE BROUGHT OUT TO THE CAR. WE HEARD A LOUD BANG, MY DAUGHTER SHRIEKED AND THEN WE FIGURED OUT THAT THE HEADREST POPPED OUT. SHE HAS A HEADACHE, SORE NECK BUT MINOR INJURIES, HOWEVER, HAD THE CAR BEEN IN MOTION AND THE DRIVER'S HEADREST DEPLOYED, THE SITUATION COULD HAVE BEEN DIFFERENT.*DT CONSUMER STATED HEADREST HAS BEEN REPLACED.*JB

Structure › Body
Filed Apr 18, 202080,000 milesPA

THE REAR TAILLIGHT GETS WATER IN IT EVERYTIME IT RAINS AND PART OF THE LED OF THE TAILLIGHT HAS GONE OUT DUE TO THE WATER AND THIS IS A HIGE SAFETY CONCERN. ON DODGE FORUM THIS IS A WELL KNOWN ISSUE AND WELL AS WELL KNOWN OF AT THE DEALERSHIP. I DID CALL DODGE CUSTOMER SERVICE WITH NORESPONSIBILTY TAKEN.

Seats
Filed Apr 15, 202073,000 milesAR

PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING ON A HIGHWAY. SEAT WAS UNOCCUPIED, CAR GOING ABOUT 35 MPH, WITH NO COLLISION OR BRAKING OCCURRING TO SET OFF THE HEADREST.

Structure › Body
Filed Apr 11, 202053,000 milesNY

REAR TAILLIGHT COLLECTS WATER IN THE HOUSING WHEN IT RAINS, SNOW OR WASH. DUE TO THIS DEFECT KNOW MY REAR TAIL LIGHT IS BURNED OUT. THIS OCCURS WHEN I'M STATIONARY OR MOVING. I READ A LOT OF FORUMS AND IT SEEMS LIKE A COMMON PROBLEM WITH DODGE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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