2014 Dodge Durango complaints

I WAS DRIVING ON AN AIR FORCE BASE, HEADING HOME AFTER I PICKED UP MY CHILDREN FROM THEIR AFTER SCHOOL PROGRAM. THE ACTIVE HEADREST SUDDENLY BURST OPEN, WHILE I WAS DRIVING, HITTING ME IN THE BACK OF THE HEAD AND NECK. IT WAS SO SUDDEN AND UNEXPECTED THAT I SWERVED OUT OF MY LANE. FORTUNATELY, I WAS ABLE TO REGAIN CONTROL OF THE CAR WITHOUT CAUSING AN ACCIDENT. HOWEVER, IT DISTRESSED MY CHILDREN, PUT US ALL IN DANGER, NOT TO MENTION THE OTHER CARS ON THE ROAD. MY NECK FELT LIKE I HAD WHIPLASH SO I WENT HOME, ICED IT AND MADE A DOCTOR'S APPOINTMENT. I WISH THE MANUFACTURER HAD CONTACTED US ABOUT THERE BEING A RECALL, SO THAT IT DIDN'T CREATE THIS UNSAFE SITUATION.

WHILE SITTING IN THE CAR WITH MY FAMILY AT WALMART WAITING FOR FROCK PICK UP THE PASSENGER SEAT HEADREST AIR BAG BURST OPEN. WE WERE NOT IN ACCIDENT OR HAD WE WENT OVER ANY LARGE SPEED BUMPS. ACTUALLY THE CAR WAS IN PARK.

THE VEHICLE WAS OCCUPIED BY MY WIFE AND TWO SMALL CHILDREN. THEY WERE STATIONARY SITTING AT IDLE IN A PARKING LOT WHEN THE ACTIVE HEAD RESTRAINT SYSTEM IN THE DRIVER SEAT DEPLOYED NARROWLY MISSING MY WIFE'S FACE AS SHE WAS TURNED AROUND LOOKING AT THE CHILDREN IN THE REAR OF THE VEHICLE. THERE WAS NO FORCE OR INADVERTENT CONTACT MADE TO THE SEAT OR IN THE VICINITY OF THE HEADREST THAT WOULD CAUSE ACCIDENTAL DEPLOYMENT AT THE TIME OF OCCURRENCE. THE HEADREST IS NOW UNSERVICABLE AND UNABLE TO BE RESET AS THE PLASTIC HARDWARE IN THE TRIGGER MECHANISM FAILED.

CAR SPUTTERS AND ENGINE STALLS. APPEARS TO HAPPEN MORE FREQUENTLY ON 1) QUICK ACCELERATION (I.E., MERGING, ON-RAMP, ACCELERATING FOLLOWING A RIGHT TURN) AND 2) WHEN CLIMBING A HILL (THERE IS A BRIDGE THIS ROUTINELY HAPPENS ON). OCCURS DURING CITY DRIVING AND ON THE HIGHWAY. ENGINE SHUTS OFF WITHOUT WARNING, SOMETIMES NOT EVEN ENOUGH TIME TO COAST OVER TO THE SHOULDER. CAN TYPICALLY WAIT 2-2.5 MINUTES AND IT WILL START AGAIN ON ITS OWN. IF YOU ATTEMPT TO RESTART IMMEDIATELY, THE ENGINE WON'T TURN OVER. THIS ISSUE BEGAN IN AUGUST WITH SOME SPUTTERING, PROGRESSED TO STALLING OCCASIONALLY (FIRST TIME LATE AUGUST/EARLY SEPT), AND NOW WILL SOMETIMES STALL MULTIPLE TIMES WITHIN A DAY. HAVE HAD INTO TWO DIFFERENT DEALERSHIPS OVER MORE THAN THREE OCCASIONS AND THEY HAVE NOT YET BEEN ABLE TO DIAGNOSIS THE PROBLEM BECAUSE IT DOESN'T APPEAR TO HAVE A CODE ASSOCIATED WITH IT.

DRIVERS SIDE SEATBELT WILL NOT RETRACT

CAR IS HAVING ISSUES PERIODICALLY WHEN CRANKING, IT WILL SOMETIMES TAKE 2-3 SECONDS FROM PUSH THE "START" BUTTON UNTIL THE CAR CRANKS OVER. FROM TALKING TO MY GARAGE AND DOING ADDITIONAL RESEARCH ON NHTSA, I UNDERSTAND THAT THIS WAS A PROBLEM THAT THE 2011-2013 MY DURANGOS WERE RECALLED UNDER, HOWEVER IT APPEARS THIS IS A PROBLEM FOR MY 2014 AT LEAST ALSO. I CALLED THE DEALER WHO ALMOST IMMEDIATELY ACKNOWLEDGE THE ISSUE BUT ON A LOOK-UP ON MY VIN DID STATE THAT THIS HAD NOT BEEN RECALLED YET FOR THE 2014S. I WOULD NOTE THE ISSUE MORE FREQUENTLY OCCURS WHEN COLD BUT IT'S NOT CONSISTENT. GIVEN THAT THERE ARE OTHER COMPLAINTS ON THE NHTSA.GOV WEBSITE AND DODGE ENTHUSIAST SITES FOR THIS ALSO, I'D STRONGLY SUGGEST THAT NHTSA GET CHRYSLER/DODGE/STELLANTIS TO ISSUE A FORMAL RECALL FOR THIS ASAP!

2014 DODGE DURANGO, WITH 125,000. HAS RECENTLY REQUIRED REPLACEMENT OF THE OIL/COOLAND HOUSING, WHICH HAS A KNOWN DEFECT AND COST $1800 (MEINEKE). NOW REQUIRES REPLACEMENT OF ROCKER/LIFTERS/CAM AT A COST OF $4,200 (RAMSEY DODGE, CHRYSLER JEEP). BOTH REPAIRS ARE KNOWN DEFECTS, BUT NOT WARRANTIED OR SUBJECT TO RECALL BY CHRYSLER DESPITE THESE WELL KNOWN ISSUES AND A RECENT LAWSUIT.

REAR LIGHT BAR BEGAN CRACKING ON ITS OWN. MOISTURE AND WATER IS GOING INSIDE OF IT AND COULD CAUSE A SHORTAGE. CONTACTED DODGE BUT THEY STATE THEY CAN'T DO ANYTHING AND I JUST HAVE TO BUY A NEW ONE ON MY OWN BUT IT IS OVER $1000 NEW.

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD NOT BEEN USED SINCE 10PM THE NIGHT BEFORE. AT 7AM I NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE AS I LOOKED OUT MY WINDOW. I WENT OUT AND THERE WAS A SMALL FLAME UNDER THE BUMPER NEAR THE EXHAUST PIPE ALSO SOME WIRES SEEMED TO BE ON FIRE. I WENT TO GET A HOSE, AND WHEN I RETURNED THERE WERE FLAMES ERUPTING UP NEAR THE TAIL LIGHT. A NEIGHBOR PUT OUT THE FIRE WITH A DRY CHEMICAL EXTINGUISHER. I CALLED THE FIRE DEPARTMENT, AND THEY SAID THEY HAD NO IDEA WHAT COULD'VE HAPPENED, BUT SUSPECTED AN ELECTRICAL SHORT. I AM TAKING TO THE DEALER TO UNDERSTAND.

DRIVING HOME AND HEADREST FORCEFULLY DEPLOYED STRIKING BACK OF MY HEAD. I WAS IN FAIRLY HEAVY TRAFFIC AND, AT FIRST, THOUGHT I HAD BEEN REAR ENDED. I DISCOVERED WHAT HAD HAPPENED ONCE I GOT HOME AND SAW THAT THE HEADREST WAS NOT INTACT.

FRONT SEAT BELT RETRACTORS HAVE LOCKED MAKING THEM UNUSABLE. I AM THE ONLY OWNER, NO ACCIDENTS AND 81000 MILES. DEALER SAYS NOT COVERED UNDER WARRANTY AND COST TO REPAIR IS OVER $600 EACH. THIS IS A NOTED ISSUE ON THE SAME YEAR JEEP TOO. THIS SHOULD BE A RECALL ITEM. MY CAR IS CHILD FREE ALSO. THIS IS UNSAFE AND SHOULD NOT BE OCCURRING,

HEADREST DEPLOYED WITHOUT A REAR COLLISION OR HARD BRAKING. VEHICLE WAS STATIONARY WHEN THE HEADREST SAFETY MECHANISM DEPLOYED.

WATER FILLS UP IN THE LIFTGATE SECTION OF THE TAIL LIGHT ON BOTH THE RIGHT AND LEFT SIDE.

1. WHEN I WANT TO START MY CAR IT CRANKS MORE AND LONG AND DOES NOT START IN FIRST ATTEMPT, SECOND ATTEMPT IT STARTS. TOOK THE CAR TO THE DEALER THEY TOLD FUEL PUMP, AND WHEN THE PROBLEM STARTED ITS JUST ONLY 110000KMS. SEND THE MESSAGE TO FCA THEY DOES NOT CARE THEY TOLD THE CAR FINISHED MANUFACTURER WARRANTY WE HAVE TO REPAIR AND ITS A KNOWN PROBLEM FOR THEM. FUNNY PART IS MY FRIEND ALSO TOOK THE SAME CAR SAME MODEL WITH ONE WEEK DIFFERENCE HE ALSO FACE THE SAME ISSUES ON SAME MONTH ON 2020 OCT I BELIVE. I ALREADY REPORTED BUT NO RESPONSE. THIS FUEL PUMP CAN CAUSE PROBLEM WHILE DRIVING ALSO IF PRESSURE FAILS AND NO SUPPLY OF FUEL THEN ITBCAN CAUSE ACCIDENT. THE OTHER THING IS SOME OTHER MANUFACTURER FOR AMERICAN AND GERMAN CARS ALREADY CALLED FOR RECALL DUE TO FUEL PUMP ON JAN 2021, STILL FCA MANUFACTURER DOES NOT CARE THEY JUST IGNORE THE COMPLAINT AND ISSUE TELLING WARRANTY FINISH. 2. MY SECOND ISSUE HAPPEND WHEN AROUND 65000 LMS ENGINE IS GIVING NOISE TICKING, DEALER TOLD TAPPET ISSUE WARRANTY FINISHED CANT DO ANYTHING. U CAN DRIVE ITS JUST GIVE SOUND ONLY. NOW THE SOUND IS INCREASED AND I INFORMED MANUFACTURER THEY TOLD Y I DID NOT TELL BEFORE MY WARRANTY FOR CAR IS FINISHED, AND IF WE GO AND CHECK 2014 MODEL DURANGO THE PROBLEM OS COMMON AND THEY DONT WANT TO FIX THEY JUST WANT US TO PAY HUGE AMOUNT OF MONEY TO REPAIR OUR OWN, THEY KNOWS THEIR CAR HAVE THESE PROBLEMS AND THEY NEVER BOTHERED. ON MY VIEW THEY HAVE TO TAKE INITIATIVE TO RECALL TO FIX. IF U GO TO COMPLAINT

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT A TICKING NOISE OCCURRED COMING FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT WAS FLICKERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE TICKING NOISE WAS COMING FROM. THE MECHANIC INFORMED THE CONTACT THAT IT COULD BE THE LIFTER OF THE CYLINDER HEAD. THE CONTACT STATED THAT THE OXYGEN SENSOR, SPARK PLUGS, AND COIL PACKS WERE REPLACED. THE CONTACT CALLED JIMMY BRITT CHRYSLER JEEP DODGE RAM (12114 US-301 S, STATESBORO, GA 30458) AND INFORMED THE DEALER OF THE FAILURE, AND WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT CHRYSLER HAD EXTENDED THE WARRANTY ON THE TICKING FAILURE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

THE TAIL LIGHT TRACK ACROSS THE TAILGATE CONTINUES TO TAKE ON WATER. I FIRST HAD IT REPLACED IN APRIL 2018 AT WHICH POINT I WAS TOLD THAT IT'S ABOUT $1300 FIX BUT WAS COVERED UNDER MY WARRANTY. FAST FORWARD AND EARLY 2020, REPLACEMENT HAS SAME ISSUE WITH CONDENSATION. IT WAS REPLACED AGAIN AND I WAS TOLD IF THERE WERE ANY ISSUES THAT I WOULD BE PAYING OUT OF POCKET AS I WAS PAST THE ORIGINAL 2 YEAR WARRANTY REPLACEMENT. IT IS NOW A YEAR LATER AND THE 2ND REPLACEMENT IS HAVING THE SAME ISSUE. THIS IS THREE TAILLIGHT FIXTURES HAVING THE SAME ISSUE. DODGE NEEDS TO PAY FOR THIS. ESSENTIALLY I'D BE PAYING $1300 EVERY TWO YEARS TO REPLACE AT THIS POINT OR HAVE BURNT OUT ELECTRIC COMPONENTS BECAUSE OF THE WATER. A $40K VEHICLE WITH 64,000 MILES ON IT.

THE OIL FILTER ADAPTER HOUSING IS LEAKING OIL. I WAS MADE AWARE THAT IT IS A PROBLEM ON ALL DODGE DURANGO MODELS. THE DEALERSHIP IS CHARGING OVER $1K FOR THE REPAIR. THIS IS A MANUFACTURING DEFECT WHICH THE COMPANY SHOULD COVER.

DRIVER SIDE HEADREST ASSEMBLY EXPLODED.

WHILE DRIVING MY VEHICLE AT 60 MPH MY LIGHTS STARTED TO FLICKER ON AND OFF. EVENTUALLY THEY STOPPED BUT THE DRIVER SIDE HEADLIGHT HAD NEVER CAME BACK ON. I REPLACED THE BULB AND STILL NOTHING. BEING ON THE HIGHWAYS I FELT I WAS CAUSING DISTRACTIONS TO OTHER DRIVERS FROM MY HEADLIGHTS MALFUNCTIONING AND PUTTING MYSELF IN DANGER WITHOUT HAVING THE PROPER LIGHTING TO DRIVE SAFELY.

THE RACETRACK TAIL LIGHT IS NOT AIRTIGHT SO WATER GETS INSIDE THE LAMP. THIS CAUSED AN ELECTRICAL SHORT ON THE LED BOARDS AND SMOKE FILLED MY CAR. I CONTACTED DODGE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY INSURANCE ACCEPTED IT AS A CLAIM AND I HAD THE LAMP REPLACED. THE OLD LAMP WAS INTERMITTENTLY LIT BEFORE GOING COMPLETELY OUT.

WE WERE DRIVING HOME FROM THANKSGIVING BREAK ON THE HIGHWAY WHEN WE HEARD A LOUD POP. MY HUSBAND THOUGHT MY DAUGHTER HAD THROWN SOMETHING AT HIS HEAD. WE LOOKED BACK AND SHE WAS ASLEEP. WE TURNED ON THE LIGHTS TO SEE WHAT HAPPENED AND WE FOUND THE HEAD TEST HAD POPPED OUT. MY HUSBAND HAD A SLIGHT HEADACHE AFTER BUT WE CANNOT GET THE HEADREST FIXED.

THE SECOND INCIDENT WAS MYSELF DRIVING ON THE FREEWAY THE DRIVER SIDE HEADREST BURST FORWARD WHILE IN MOTION HITTING ME IN THE BACK OF THE HEAD CAUSING ME TO SWERVE FROM THE FAR LEFT LANE ACROSS TWO LANES BEFORE GAINING CONTROL OF THE VEHICLE AGAIN. LUCKY FOR ME IT WAS LATE AT NIGHT AND NO OTHER TRAFFIC WAS AROUND OTHERWISE I COULD HAVE ENDED UP IN A COLLISION. ALSO REFER TO TRACKING NUMBER 11389462. AS THIS WAS THE SECOND HEADREST TO MALFUNCTION.

ONE DAY WHILE MY WIFE WAS DRIVING WITH MY 23 YEAR OLD DAUGHTER IN THE FRONT PASSENGER SEAT THEY WAS SITTING AT A RED LIGHT AND THE HEADREST BURST FORWARD HITTING MY DAUGHTER IN THE BACK OF THE HEAD. EVER SINCE THAT DAY SHE NOW HAS ISSUES WITH VERTIGO AND HAS DIZZY SPELLS AT LEAST 2 TIMES A MONTH.

THE CENTER PART OF THE RACETRACK TAIL LIGHT LEAKS AND THE WATER CAN AND WILL CAUSE THE LIGHT TO FAIL. CHRYSLER KNOWS OF THE ISSUE AND IT IS HAPPENING IN LARGE NUMBERS ON THE 2014 TO CURRENT DODGE DURANGO. THE REPLACEMENT OF THE PART IS OVER $1,000 US DOLLARS AND YET THEY WILL NOT RECALL THE VEHICLES TO MAKE IT RIGHT INSTEAD THEY USE IT AS A MONEY PIT. THE LIGHT CAN LEAK IF THE VEHICLE IS STATIONARY OR MOVING IN WET WEATHER AND SIMPLY WASHING THE VEHICLE WILL CAUSE WATER TO STAND IN THE HOUSING. THE LIGHTS HAVE BEEN KNOWN TO GO OUT COMPLETELY GOING DOWN THE ROAD ALONG WITH THE LICENSE PLATE LIGHTS CAUSING A DANGEROUS SITUATION. PLEASE HELP US HARD WORKING PEOPLE OUT AND MAKE CHRYSLER ACCOUNTABLE FOR THIS POORLY SEALED DESIGN BECAUSE THAT MUCH MONEY ISN'T EASY TO COME BY THESE DAYS.

REAR RACE TRACK LIGHTING TAKING ON WATER WHEN IT RAINS.ED LIGHTS HAVE SHORTER OUT. HAPPENS WHEN VEHICLE IS EXPOSED TO WET AND RAINY CONDITIONS OR CARWASH

SEAT BELTS WONT RETRACT, FORWARD COLLISION SYSTEM WORKS ONLY HALF THE TOME OR LESS.

I WAS PULLING OUT OF THE PARKING LOT OF MY PLACE OF EMPLOYMENT AND AS I STOPED TO MAKE A RIGHT TURN TO THE STREET. THE DRIVER SIDE HEADREST DEPLOYED AND HIT ME IN THE BACK OF MY HEAD AND NECK

GAS PUMP KEEPS STOPPING WHEN FILLING GAS TANK, LIKE SOMETHING IS STOPPING IT FROM FLOWING FAST

SEATBELT FOR DRIVER NO LONGER RETRACTS OR LOCKS WHEN BRAKE IS APPLIED. DOESN'T RETRACT BACK WHEN VEHICLE IS OFF AND SEATBELT IS REMOVED JUST FLOPS. BACK LIFT GATE OPENS AND THEN CLOSES AND SUSPENDS HALFWAY WILL HIT YOUR HEAD IF YOU'RE STANDING UNDER IT. INTERIOR OVERHEAD LIGHTS DO NOT TURN OFF WHILE VEHICLE IS IN MOTION AND RUNNING. DON'T TURN OFF FOR ABOUT 5-10 MINUTES AFTER VEHICLE TURNED OFF AND IS LOCKED.

ON 12/5/2020 AT ABOUT 1200 HOURS, I WAS DRIVING NORTHBOUND AT ABOUT 40 MPH ON LITCHFIELD RD IN GOODYEAR, AZ IN MY 2014 DODGE DURANGO WHEN THE FRONT PASSENGER-SIDE HEADREST DEPLOYED AGAINST THE BACK OF MY WIFE'S HEAD FOR NO APPARENT REASON. I LOOKED AROUND AND THERE WERE NO VEHICLES WITHIN A QUARTER-MILE OF MY VEHICLE WHEN THIS OCCURRED. ON ARRIVAL HOME, I INSPECTED THE FAULTY HEADREST AND IT APPEARED AN INTERIOR PLASTIC RETENTION PIECE WAS BUSTED. I CONTACTED MY DODGE DEALER, WHO ADVISED A REPLACEMENT WAS NOT AVAILABLE UNTIL MAY 2021. I CONTACTED CHRYSLER CUSTOMER CARE AND THEY WE'RE EQUALLY AS USELESS AS THE DEALER. I AM COMPLETELY ANNOYED, DISSATISFIED AND A BIT ENRAGED.

YESTERDAY WHEN ATTEMPTING TO START MY DURANGO, IT TURNED OVER BUT DID NOT START. AS THIS IS THE 5TH TIME, I ALREADY KNEW WHAT THE PROBLEM WAS. I CHECKED THE FUSE FOR THE FUEL PUMP AND REPLACED IT. IT STARTED BACK UP FINE. ALTHOUGH THIS TIME, THIS PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION. WHEN DRIVING THROUGH A RAILROAD CROSSING, THE VEHICLE DIED ON ME. MOMENTS LATER THE BARRICADES CAME DOWN AND I JUMPED OUT QUICKLY TO PUSH THE VEHICLE WHILE MY WIFE AND KIDS WERE INSIDE. I MANAGED TO GET THEM OUT OF HARMS WAY BEFORE THE TRAIN ARRIVED. CHRYSLER NEEDS TO RECALL THIS PROBLEM, LIKE THE 2011-2013 VEHICLES THAT ARE EXPERIENCING FUEL PUMP RELAY SWITCH. OBVIOUSLY 2014 MODELS ARE AFFECTED.

WATER IS GETTING IN TAIL LIGHT (RACETRACK LED LIGHTING) AND SHORTING OUT THE LED LAMPS. HAPPENS WHEN IT RAINS OR GOES THROUGH A CAR WASH

3 WEEKS BACK I HAVE NOTICED MY CAR IS NOT GETTING AT FIRST START. IT IS CARRYON CRANKS, BUT DO NOT GIVE START BUT SECOND OR THIRD ATTEMPT ONLY IT GET START. WITH REMOTE START IT DONOT MAKE TROUBLE TO ME. I GOT CHECKED MY BATTERY, THEY SAYS BATTERY IS GOOD AND MAY BE THE PROBLEM WITH FUEL PUMP AND REPLACEMENT IS VERY COSTLY. I CONTACTED MY FRIENDS WHO OWN DODGE DURANGO, MOST OF THEM SAID THEIR CAR HAVE THE SAME PROBLEM SPECIALLY 2014 MODEL. FUNNY THINGS IS THAT THIS PROBLEM APPEARED TO EVERYONE IN THE LAST FEW MONTHS ONLY. LOOK LIKE THIS A MANUFACTURERS DEFECT. KINDLY REQUEST TO RECALL THIS BATCH AND ADVICE COMPANY TO GET REPLACEMENT AT FREE OF COST. MY KIND REQUEST IS THAT IF MANY A CAR OWNER FACEING SAME PROBLEM THEN COMPANY SHOULD ADDRESS IT AS SERIOUS MATTER. KINDLY NOTE THAT, WE ALL DODGE DURANGO OWNERS ARE PLANNING TO START A FACEBOOK GROUP TO AIR OUR CONCERN IN THE PUBLIC FLATFORM UNTIL THE MANAGEMENT SOLVES OUR DIFFICULTIES. AWAITING FOR A REPLY/ CONTACT

I HAD SIGNIFICANT OIL LEAKS IN MY DRIVEWAY FOR THE LAST FEW MONTHS. I NOTICED MY CHECK ENGINE LIGHT WAS ON AT 105,000 MILES. I TOOK IT TO A MECHANIC TO GET SERVICED. THEY REPLACED TRANSMISSION FLUID (PURCHASED AT DODGE DEALERSHIP) AND SERVICED ANY OTHER AREAS. I RECEIVED THE VEHICLE BACK AND NOTICED IT WAS STILL LEAKING A GREAT AMOUNT. I TOOK IT BACK TO THE MECHANIC THINKING THE ISSUE WAS NOT SOLVED. THE MECHANIC THEN ADVISED ME THAT THERE IS AN OIL LEAK NEXT TO THE OIL COOLER AND WHEN PARKED AT AN INCLINE, IT BEGINS TO LEAK PROFUSELY. HE SAID THIS IS VERY COMMON WITH DODGE DURANGO'S AND REACHED OUT TO THE DEALERSHIP TO INQUIRE ABOUT RECALLS. THEY INDICATED THERE IS NO CURRENT RECALL. THIS IS VERY DISAPPOINTING. I HAVE SELDOM DRIVEN THE CAR SINCE THE PANDEMIC AND HAVE UPKEEP THE MAINTENANCE ON THE VEHICLE. I AM THE SECOND OWNER AND PURCHASED THE VEHICLE IN 2016.

1. RECENTLY 2 WEEKS BACK MY CAR DURING STARTING IT CRANKS MORE TIME AND AFTER SWITCH OFF AND SECOND ATTEMPT IT STARTS. WHEN STARTING WITH REMOTE THE ENGINE STARTS NORMAL WITH NORMAL CRANKING. BATTERY VOLTAGE EVERYTHING CHECKED ALL OK. DEALER IS TELLING MAY BE FUEL PUMP TO CHECK EVEN THEY ASK MORE MONEY. MY CONCERN IS MY FRIEND ALSO BOUGHT SAME MODEL CAR ON SAME WEEK PURCHASED AND WHEN I CHECKED WITH HIM HE ALSO HAVE THE SAME ISSUE AND PROBLEM CAME SAME TIME. THAT MEANS THE COMPONENT HAVE SOME MANUFACTURER DEFECT WHICH WILL RESULT IN SAFETY. MANUFACTURER SHOULD LOOK INTO THE MATTER AND RECALL FOR THE DEFECT AND FIX DUE TO SAME BATCH CAR HAVE SAME FAULT OR DEFECT. 2. MY CAR ENGINE HAVE SOME TICKING NOISE WHICH WAS NOTICED JUST AFTER FINISHED THE WARRANTY. SO WHEN CHECKED WITH DEALER HEY TOLD WARRANTY FINISHED THIS IS VALVE LIFTER ISSUE AND IT SHOULD BE CHANGED WHICH THE PRICE IS TOO HIGH AND I ASKED FOR JUST CROSSED WARRANTY KILOMETER OF 60000, IT CAME AROUND 65000 KM AND WHEN I TOLD DEALER THEY ADVISE TO CHANGE AND NOTHING CAN BE REPORTED I HAVE TO PAY FULL AND IT WIL NOT HARM YOU CAN DRIVE, NOW CAR DROVE AROUND 118000KM WITH THAT SOUND AND NOW I CAN HEAR THE SOUND IS MORE THIS ALSO SOME MANUFACTURER ISSUE WHICH DEALER DID NOT NOTIFY THE MANUFACTURER TELING JUST CHANGE THE PARTS VALVE LIFTER AND MAY BE CAMSHAFT ETC. IF THIS ISSUE US COMING JUST AFTER WARRANTY PERIOD THE COMPANY SHOULD TAKE UNTI ACCOUNT THE ISSUE AND FIND SOLUTION BY RECALLING AND FIXING THE ISSUE.

DRIVER SIDE HEADLAMP. BALLAST ASSEMBLY DEFECT AND MISSING HEADLAMP SEAL. DEALER SAYS THE PROBLEM IS NOT THE LIGHT BUT THE WHO;E ASSEMBLY NEEDS TO BE REPLACED FOR $2600. LOOKED ONLINE AND MANY OTHERS HAVE THE SAME PROBLEM WITH THE DRIVERS SIDE HEADLAMP.

AS I WAS DRIVING DOWN THE ROAD THIS MORNING, TAKING MY KIDS TO SCHOOL, THE PASSENGER SEAT HEADREST COMPLETELY POPPED ITSELF OUT. CAME APART FROM FROM FRONT TO BACK AND IS LOCKED SO THAT IT CANNOT BE PUT BACK TOGETHER. IT HIT MY PASSENGER IN THE BACK OF THE HEAD.

MY VEHICLE IS HAVING A LONG CRANK TIME SIMILAR TO THE RECALL ON MORE THAN 500K DURANGO AND CHEROKEE MODELS ARE UNDER RECALL FOR FUEL PUMP RELAY ISSUE THAT CAN LEAD TO STALLS AND NO-STARTS. MY CAR HAS BEEN DOING THIS OFF AND ON FOR OVER A YEAR I HAVE TAKEN IT TO THE DEALERSHIP WITH NO RESOLVE, BECAUSE THEY ARE SAYING IT HAS TO DUPLICATE THE PROBLEM WHILE THEY HAVE IT, BUT IT NEVER DOES. NOW MY CAR IS ACTING LIKE IT WANTS TO STALL WHILE DRIVING. THIS IS SCARY WHILE DRIVING.

INTERMITTENT NO START CONDITION/START AND SHUT OFF AT ANY TIME WHICH STARTED AFTER VEHICLE TAKEN TO DEALER TO COMPLETE TRANS COOLER CONDENSER/MOTOR MOUNTS/RADIO REPLACEMENT. CAN HAPPEN AT COLD START OR AFTER VEHICLE HAS BEEN DRIVEN. THIS HAS HAPPENED 6 TIMES IN A COURSE OF ALMOST 3 MONTHS. VEHICLE TAKEN TO SCOTT ROBINSON DODGE IN TORRANCE, CA 3 TIMES FOR THIS ISSUE AND THEY ARE UNABLE TO PROPERLY DIAGNOSE AND REPAIR. HAD ME REPLACE BATTERY AND STARTER. CONDITION STILL EXISTS. DEALER IS PLAYING GUESSING GAMES WITH THE REPAIRS NEEDED FOR MY VEHICLE. I ASKED DEALER TO CHECK FUSES AND WIRES TO TIPM. I BELIEVE MY VEHICLE IS BEING AFFECTED BY THE NHTSA CAMPAIGN NUMBER: 19V813000 AND OTHERS WHICH AFFECTED 2011-2013 DURANGO'S. OTHER 2014 DURANGO OWNERS HAVE COMPLAINED OF A SIMILAR EXPERIENCE. A RANDOM NO START/STALL CONDITION IS VERY CONCERNING SINCE THAT INCREASES MY CHANCES OF A STALL, CRASH AND BEING STRANDED. MULTIPLE TIMES I HAVE HAD MY CHILDREN IN THE CAR SCARED BECAUSE THE VEHICLE WILL NOT START. IF THE DEALER IS UNABLE TO DIAGNOSE AND COMPLETE REPAIRS, THEN WHO CAN?? I HAVE YOUNG CHILDREN AND THIS IS MY ONLY MODE OF TRANSPORTATION. I AM WITHOUT A VEHICLE AND NO LOANER GIVEN BY THE DEALER. IF IT WEREN'T FOR COVID, I'D REALLY BE OUT OF LUCK WITH NO OTHER MEANS OF TRANSPORTATION. CHRYSLER NEEDS REVIEW AND EXPAND THE CURRENT RECALLS TO INCLUDE 2014 MODELS OR MAYBE A NEW ISSUE NEEDS TO BE IDENTIFIED AND BROUGHT TO LIGHT. VEHICLE ISSUE STARTED 09/05/20 AND HAS CONTINUED SINCE. SUV

ON NOVEMBER 7TH, 2020 WHILE DRIVING ON A AVENUE MULTIPLES ENGINE AND ELECTRICAL WARNING REVEAL ON THE VEHICLE DASHBOARD AND ALL OF THE SUDDEN THE STEERING WHEEL GOT REALLY HARD, THE CHECK ENGINE LIGHT CAME UP, THE BRAKES LIGHT, AND A MESSAGE STATING "SERVICE SHIFTER"; THIS ALL HAPPENED ON A NICK OF TIME WHILE I HAVE MY WHOLE FAMILY IN THE CAR, VERY UNSAFE.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED ON AND OFF. THE CONTACT CALLED DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA SERVICE CENTER (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN THE OCR MODULE. THE CONTACT WAS INFORMED THAT THE OCR MODULE NEEDED TO BE REPLACED HOWEVER, THE REPLACEMENT PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT RETRACTOR MALFUNCTIONED AND THE SEAT BELT FAILED TO RETRACT AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO HOLZHAUER MOTORS LOCATED AT 1200 S. 2ND ST, CHEROKEE, IA 51012-2139, AND DIAGNOSED THAT THE RETRACTOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT AT START-UP THERE WAS AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE, WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED ONLINE BY OTHER DODGE DURANGO OWNERS THAT THE DEFECT WAS RELATED TO THE ENGINE LIFTERS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER AND TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE BOTH HE AND HIS WIFE WERE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A MECHANIC OR A DEALER TO BE REPAIRED FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

RIGHT FRONT SEAT HEADREST HAS DEPLOYED FOR NO REASON WHILE DRIVING.

THE HEADREST BURST OPEN ON THE DRIVER SEAT FOR NO REASON, WHEN THE VEHICLE WAS ON BUT STATIONARY, PARKED IN MY GARAGE.

TICKING NOISE WHEN ENGINE WAS RUNNING. MECHANIC WAS FAMILIAR WITH NOISE. STATED IT WAS A BAD ROCKER ARM.WHEN IT WAS TAKEN APART FOUND THAT THE BAD ROCKER HAD ALSO DAMAGED CAM SHAFT . ENDED UP REPLACING ALL ROCKERS AND CAMS AT A COST OF 2400.00. MECHANIC ALSO STATED THIS WAS A WELL KNOW ISSUE WITH THESE MOTORS

I WAS DRIVING DOWN THE STREET AND 1 VEHICLE IN FRONT OF ME ABOUT 3 TO 4 CAR LENGTHS. THE WOMAN WAS GOING SAME SPEED, I LOOKED TO MY RIGHT TO ASSURE A DOG WAS NOT GOING TO RUN INTO THE STRRET, 2 SECONDS, AN LOOKED BACK AT ROAD AND PERSON IN FRONT HAD STOPPED, WITH NO TURN SIGNAL ON AND NO ONCOMING TRAFFIC. I FIRMLY APPLIED BRAKES AND TRIED TO VEER AROUND THE CAR BUT THERE WAS NOT SUFFICIENT SPACE AND HIT THE BACK OF CAR SO HARD IT TOSSED AROUND ITEMS IN THE CAR BREAKING FRONT WINDSHIELD, KNOCKING OFF MY GLASSES. THE FORCE WAS SO HARD IT THRUST MY BODY HARD ONTO STEERING WHEEL AND LEG INTO DASH. THE AIRBAGS DID NOT DEPLOY FOR DRIVER OR PASSENGER. THE SEAT BELT DID NOT HOLD MY BODY TO THE SEAT. I HAVE A VERY SERIOUS CONTUSION ON LEFT LEG WHERE PUTTING WEIGHT ON THE LEG IS TERRIBLE PAIN. I HAVE A FRACTURED STURNUM(CHESTBONE) MAKING BREATHING, WALKING, GETTING UP OR DOWN, REACHING FOR SOMETHING EXTREMELY DIFFICULT AND EXTREMELY PAINFUL. YOUR SITE BY VIN NUMBER STATES THERE WAS A RECALL ON AIRBAGS, I NEVER RECEIVED ANY NOTICE OF A RECALL ON AIRBAGS OR SEATBELT. I PHONED LOCAL DEALERSHIP FOR HISTORY AND THEY REPORTED THERE HAS NEVER BEEN A RECALL ON THIS MAKE AND MODEL. I TALKED WITH INSURACE AGENT AND AN ATTORNEY AND THEY HAD NO INFORMATION OF RECALLS ON THIS VEHICLE. NOW I DONT KNOW WHAT TO BELIEVE, BUT I DO KNOW SOMETHING IS WRONG AS EITHER THE AIRBAG OR SEAT BELT SHOULD HAVE PREVENTED ME FROM BEING THRUST FORWARD SO HARD TO FRACTURE MY STERNUM AND CAUSE SERIOUS INJURY TO LEFT KN

I WAS SIMPLY DRIVING BETWEEN 25-35 MPH, BY MYSELF, WHEN THE PASSENGER SIDE HEADREST SUDDENLY DEPLOYED. I THOUGHT SOMETHING OR SOMEONE HIT MY CAR. AFTER LOOKING AROUND I NOTICED THAT IT WAS THE PASSENGER HEADREST. I HAVE NO IDEA WHAT CAUSED IT TO ACTIVATE??? DEALER SAYS THE ONLY WAY TO FIX IT IS TO BRING IT TO THEM???

ACTIVE HEAD RESTRAINT ACTIVATED WITHOUT WARNING WITH OCCUPANT IN THE SEAT. VEHICLE WAS IN MOTION AND BEING DRIVEN NORMALLY IN TOWN. ACTIVE HEAD RESTRAINT HIT OCCUPANT AND CAUSED PAIN. TOOK TO DEALERSHIP AND WAS TOLD NOTHING THEY COULD DO OTHER THAN CHARGE ME 750 DOLLARS TO REPAIR THE ISSUE.