2014 Dodge Durango complaints

THIS ACTUALLY HAPPENED ABOUT 4 MONTHS AGO. I WAS AT THE POST OFFICE DROPPING OFF MAIL OUTSIDE IN THE MAILBOX IN MY CAR. I DROPPED A PIECE OF MAIL ON THE GROUND. I PUT MY CAR IN PARK AND GOT OUT OF MY CAR. MY CAR BEGAN TO ROLL FORWARD, I WAS ABLE TO GET IN AND PLACE MY FOOT ON THE BRAKE. MY DOOR HIT THE MAILBOX. LATER I WENT TO THE DEALER TO GET A QUOTE TO FIX MY DOOR AND TOLD THEM WHAT HAPPENED. THEY SAID I MUST HAVE NEVER PUT IT IN PARK. THEY WANTED $1000 TO FIX A LITTLE SCRATCH AND DENT ON THE DOOR. I DECIDE NOT TO FIX IT. TODAY I NOTICED THE POSSIBLE RECALL, THOUGHT I SHOULD MENTION THIS. I'M NOT LOOKING FOR A RESPONSE. THAN YOU FOR YOUR TIME.

ROLLAWAY ACCIDENT. IN 2015 I HAD AN ACCIDENT WHERE MY VEHICLE ROLLED OUT OF MY DRIVEWAY. I WAS NOT IN THE VEHICLE. THE VEHICLE WAS IN PARK AND EMERGENCY BRAKE WAS PLACED ON. I CONTACTED FODGE ABOUT THE ISSUE AND THEY SAID THAT ALTHIUGH THE PARKING BRAKE LIGHY MAY HAVE BEEN ON THAT IF THE BRAKE WAS NOT DEPRESSED.COMPLETELY TO THE GROUND THE BRAKE WAS NOT ENGAGED.

PUSH THE GAS PETAL AND WOULDN'T GO ANYWHERE, ENGINE LIGHT ON. WAS STATIONARY

NOTICED OIL LEAK UNDER VEHICLE. UPON INSPECTION, DISCOVERED IT WAS THE OIL FILTER HOUSING. TOOK TO DEALER WHO QUOTED $474.70 FOR REPAIR. VEHICLE HAD 47,XXX MILES AND SHOULD HAVE BEEN COVERED UNDER THE POWERTRAIN WARRANTY. CHRYSLER CUSTOMER CARE COULD NOT STATE WHY IT WASN'T COVERED OTHER THAN IT WAS OUTSIDE THE 3YR/36,000 MILE BUMPER TO BUMPER. MECHANIC DID NOT SPECIFY THAT PART WAS DAMAGED FROM OIL CHANGES. JUST STATED CRACKS WERE FOUND IN THE OIL FILTER HOUSING. SERVICE BULLETIN SB-10058301-5939 DATED AUGUST 7, 2015 SHOWS THERE IS A KNOWN ISSUE. ADDITIONAL SB-10080203-2280 DATED JUNE 15, 2016 PROVES THAT FCA KNOWS THERE ARE NUMEROUS ISSUES AND WANT ENGINEERS TO BE CALLED. IT IS COMMON TO ALL 2014 3.6L PENTASTAR OIL FILTER HOUSINGS AFTER THE APPARENT DESIGN CHANGE FROM METAL TO PLASTIC. FCA AGREED TO RECOUP 50% OF THE COST AFTER THEY COULDN'T EXPLAIN WHY IT WASN'T COVERED UNDER THE POWERTRAIN WARRANTY. IT'S A WELL KNOWN ISSUE ACROSS THE NUMEROUS FORUMS OUT THERE. OIL DRAINING DOWN BACK OF MOTOR OVER TRANSMISSION BELLHOUSING COULD BE HAZARDOUS AS A FIRE COULD BE STARTED DUE TO PROXIMITY TO EXHAUST SYSTEM.

FRONT WHEEL BEARINGS FAILED AT ONLY 38,000 MILES. IN ADDITION, ALL FOUR TIRES EXPERIENCED PREMATURE TIRE WEAR DUE TO THIS CONDITION, AS THE TIRES WERE ROTATED ON A REGULAR BASIS.

ELECTRONIC SHIFTER/ PLACED IN PARK WHILE ENGINE WAS ON / WAS IN THE DRIVEWAY OF OUR HOME AND SHIFTED INTO DRIVE AUTOMATICALLY MOVED FORWARD AND CAUSED DAMAGE TO VEHICLE AND GARAGE. ( WAS REPORTED TO THE INSURANCE COMPANY/ ADJUSTER HAS COMPLETED THE DAMAGE TO BOTH VEHICLE AND HOME).

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STOPPED ACCELERATING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

I BACKED THE VEHICLE OUT OF THE GARAGE ONTO THE DRIVEWAY, THEN PUT IT IN PARK. I LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE TO WALK IN THE GARAGE. I WAS ALREADY IN THE GARAGE AND TURNED BACK TO SEE THE VEHICLE WAS MOVING FORWARD. I TRIED TO GET BACK IN TO STOP THE CAR AND WAS TRAPPED BETWEEN THE DOOR AND THE CAR. UNABLE TO STOP THE VEHICLE, IT CONTINUED FORWARD, SWIPING THE CENTER GARAGE BEAM AND CRUSHING ME. UPDATED 03/21/17*LJ *TR

I STOPPED A THE LIGHT WITH NO ISSUE AND ONCE TRAFFIC BEGIN TO MOVE THE CAR IN FRONT OF ME PLACED THEIR FOOT ON BRAKES AT ABOUT 20-25. IN THE MIDDLE OF THE NEXT BLOCK AND I DID AS WELL BUT THE BRAKES DID NOTHING BUT WENT STRAIGHT TO THE FLOOR. MY FOOT IS ALL THE WAY DOWN AND STILL NO STOPPING. I HIT THE CAR IN FRONT OF ME AND AS SHE MOVED TO THE LEFT MY TRUCK WAS STILL IN MOTION AND ENDED UP HITTING THE CAR IN FRONT OF HER AS WELL WHICH IS WHAT ACTUALLY STOPPED MY TRUCK. THE AIRBAGS ALSO NEVER DEPLOYED IN THE TRUCK. THE WERE THANKFULLY NO PHYSICAL INJURIES BUT DAMAGE TO THE CARS I HIT AS WELL AS MY OWN. THIS WAS A MECHANICAL FAILURE THAT COULD HAVE BEEN DEADLY HAD I BEEN ON THE EXPRESSWAY WHERE I WAS INDEED HEADED.

THREE TIMES THE VEHICLE HAS BEEN PLACED IN PARK IN MY DRIVEWAY AND HAS POPPED OUT OF GEAR SENDING THE VEHICLE DOWN MY DRIVEWAY. LAST NIGHT 9/5/16 @ 10PM THE VEHICLE WAS PULLED OUT OF THE GARAGE, PUT IN PARK AND LEFT RUNNING WHILE I CHANGED LIGHT BULBS ON MY GARAGE DOOR OPENER. THE VEHICLE MADE IT DOWN MY DRIVEWAY, ACROSS MY STREET AND STARTED DOWN A HILL TOWARDS AN INTERSECTION BEFORE I WAS ABLE TO JUMP IN THE CAR (WHILE TRAVELING DOWN A HILL WITH SOME SPEED) AND LAY ON THE BRAKES. IF SOMEONE WAS BEHIND THE VEHICLE THEY WOULD BE DEAD. IF ANOTHER CAR WAS TRAVELING ON MY STREET THERE WOULD OF BEEN A MAJOR ACCIDENT. IF I DIDN'T STOP THE VEHICLE IN TIME IT WOULD OF WENT THROUGH A HOME. CALLED DODGE THIS MORNING AND THEY DON'T SEEM REAL CONCERNED ABOUT IT.

TL* THE CONTACT OWNED A 2014 DODGE DURANGO. WHEN THE VEHICLE WAS PLACED IN PARK, IT CONTINUED TO ROLL FORWARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SHIFTER WAS STILL IN PARK. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYEBROW, RIGHT EYE, RIGHT WRIST, ELBOW, KNEE, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. UPON ARRIVAL AT THE DEALER, THE VEHICLE WAS STILL IN THE PARK GEAR AND THE WHEELS WHERE MOVING. THE VEHICLE WAS TOWED TO THE INSURANCE BODY SHOP WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,300. UPDATED 01/11/2017*CT *TR

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT MECHANISM ACTIVATED WHILE DRIVING DOWN A STRAIGHT CITY STREET. THERE WAS NO IMPACT/COLLISION INVOLVED. VEHICLE ONLY HAD DRIVER AT THE TIME SO NO PASSENGER WAS INJURED HOWEVER THE EVENT CAUSED SIGNIFICANT DRIVER DISTRACTION AND COULD HAVE LED TO A COLLISION. IF A PASSENGER WAS PRESENT, SERIOUS HEAD, NECK, AND/OR UPPER BACK INJURY COULD HAVE OCCURRED. VEHICLE WAS TAKING TO DEALERSHIP FOR REPAIRS. DEALERSHIP NOTED THAT BOTH RETAINING BRACKETS WERE BROKEN. CHRYSLER IS PAYING FOR THE REPAIR. THIS COMPLAINT IS FOR NOTIFICATION TO THE NHTSA FOR FOLLOW-UP INVESTIGATION TO ENSURE THIS IS NOT A MANUFACTURING DEFECT AND SAFETY ISSUE FOR OTHER DRIVERS.

OUR DURANGO WILL JUST COMPLETELY GO HAYWIRE (DISPLAY SCREEN, LIGHTS - INTERIOR, DASH, AND EXTERIOR LIGHTS, THE 3RD ROW HEAD RESTS WILL AUTOMATICALLY GO DOWN, DOORS LOCK/UNLOCK) AND SHUT DOWN WHILE IN MOTION. ALL POWER GOES OUT AND THE VEHICLE BECOMES IMPOSSIBLE TO REGAIN CONTROL.

TIRE SIDEWALL SPLIT AND FAILED ABRUPTLY WHILE TRAVELING AT APPROXIMATELY 45 MPH. TIRE WAS PROPERLY INFLATED PRIOR TO THE FAILURE. THERE ARE NO SIGNS OF WEAR OR DAMAGE ON THE SIDEWALL EXCEPT FOR THE SPLIT. THE TIRE WAS A MICHELIN LATITUDE TOUR P265/60R18. DOT AP5E 00DX 4513. THIS TIRE WAS ORIGINAL EQUIPMENT ON A 2014 DODGE DURANGO VIN [XXX]. THE VEHICLE HAS 28,000 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I DROVE INTO A STORE PARKING LOT, PUT MY DURANGO IN PARK, THE CAR WAS STILL RUNNING AS MY ELDERLY FATHER WAS IN THE PASSENGER SIDE AND MY 15 YEAR OLD DAUGHTER WAS IN THE BACK. WHEN EXITING THE STORE AFTER LESS THAN 3 MINUTES IN THERE, I NOTICED MY DURANGO WAS NOW IN THE MIDDLE OF THE PARKING LOT AND MY FATHER WAS IN THE DRIVERS SIDE. UPON APPROACHING THE VEHICLE, MY FATHER TOLD ME THAT THE DURANGO STARTED ROLLING BACKWARDS. THE DURANGO WAS CLEARLY IN THE 'PARKED' POSITION WITH THE "P" LIT UP ON THE DIAL. THE DURANGO HAD MOVED A GOOD 6-10 FEET BEFORE MY FATHER WAS ABLE TO JUMP TO THE OTHER SIDE AND STOP IT BY PRESSING THE BREAK. UPON RETURNING HOME I CHECKED ONLINE FOR OTHER COMPLAINTS SUCH AS THIS AND FOUND THAT THE NHTSA WAS INVESTIGATING CLAIMS OF THIS SAME THING HAPPENING IN 2014 DURANGO'S. THIS MORNING I CALLED MY DEALERSHIP AND THE SERVICE GUY TOLD ME THAT THERE WAS NO RECALL ON THE 2014 DURANGO'S (ONLY OTHER DODGE VEHICLES WITH THIS SAME EXACT PROBLEM) HE ADVISED ME THAT THE COULD TAKE A LOOK AT IT BUT THAT THERE WAS NO 'FIX' FOR IT. SO I WILL BE TAKING IT TO THE DEALERSHIP ON 7-15-16 FOR THEM TO 'LOOK' AT IT. AT THIS POINT I FEEL THAT I HAVE AN UNSAFE VEHICLE AND THERE IS NOTHING THEY CAN DO ABOUT IT!

WE HAVE HAD AT LEAST THREE INSTANCES WHERE THE DURANGO HAS ROLLED WHILE PARKED AND TRANSMISSION IS IN PARK. ONLY LUCK THAN NO ONE WAS INJURED. IN EACH INSTANCE IT WAS IN OUR DRIVEWAY, PARKED. WHILE UNATTENDED, THE VEHICLE WOULD ROLL DOWN THE DRIVEWAY INTO THE STREET, THERE IS A SLIGHT GRADE IN OUR DRIVEWAY TOWARDS THE STREET.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN THE PARK POSITION, HOWEVER THE VEHICLE ROLLED FORWARD AND THE CONTACT BECAME TRAPPED BETWEEN THE VEHICLE AND THE GARAGE DOOR. THE CONTACT SUSTAINED THREE FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900. THE VIN WAS NOT AVAILABLE. UPDATED 06/23/16*LJ *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ALSO WHEN REVERSING OR AT A STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

VEHICLE GOT INTO A ACCIDENT, IN TRAVEL VEHICLE HIT INTO A ROCK WALL AND NO AIR BAGS DEPLOYED. VEHICLE IS TOTALLED.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER WAS MAKING A RIGHT TURN AND CRASHED INTO A CONCRETE RETAINING WALL. THE VEHICLE SPUN AND WENT INTO THE WOODS AND THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LEFT LEG INJURY THAT REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WIPERS WON'T SHUT OFF, NO TURN SIGNALS, BLIND SPOT MONITOR NOT WORKING, HIGH BEAM HEADLIGHTS NOT WORKING, WINDSHIELD WASHERS NOT WORKING, ALL STEERING WHEEL BUTTONS, LEVERS NOT OPERATING, TRACTION CONTROL LIGHT ON, CHECK ENGINE LIGHT ON. WORRIED THAT STEERING WHEEL AIRBAG IS ALSO INOPERABLE. THIS HAPPENED AFTER DRIVING A FULLY FUNCTIONING TRUCK, PARKED IT AND SHUT IT OFF. 10 MINUTES LATER STARTED THE TRUCK AND ALL OF THE ITEMS LISTED ABOVE OCCURRED. THE DEALER, SECURITY DODGE OF AMITYVILLE, REPLACED A FUSE BUT WAS TOLD THEY CANNOT FIND A REASON WHY THE FUSE FAILED. TRUCK WORKED FINE ON THE RIDE HOME, PARKED IT AND TURNED IT OFF. TEN MINUTES LATER STARTED THE TRUCK AND ALL THE SAME ITEMS (SEE ABOVE) FAILED.

VEHICLE ROLLED OUT OF PARK ON BOAT LAUNCH, TOTALLY SUBMERGING VEHICLE FOR A TOTAL LOSS.

2014 DODGE DURANGO R/T REAR SUSPENSION CLUNKING NOISE AT SPEED GOING OVER BUMPS, POTHOLES. NOISE COMING FROM REAR SHOCKS, ESPECIALLY PASSENGER SIDE. PROBABLE LOOSE SHOCK OR SHOCK MOUNT. VEHICLE HAS VERY LOW MILES.

ON WEDNESDAY, JANUARY 27, 2016 I BACKED OUR NEWLY PURCHASED USED 2014 DODGE DURANGO INTO OUR GARAGE, TURNED IT OFF AND WENT INTO MY HOUSE. THE VEHICLE THEN STARTED ON ITS OWN SO I WENT OUT AND PRESSED THE BUTTON TO TURN IT OFF. WHEN I RETURNED INSIDE MY HOUSE, THIS OCCURRED TWO MORE TIMES (THE VEHICLE STARTED & I WENT OUT TO THE GARAGE TO TURN IT OFF). THIS IS PARTICULARLY TROUBLING AS THE VEHICLE DOES NOT HAVE REMOTE START. I IMMEDIATELY CONTACTED THE DEALER SERVICE REPRESENTATIVE AND SCHEDULED AN APPOINTMENT. I HAVE BEEN INFORMED THAT WHILE MANY SOFTWARE ISSUES WERE UPDATED AND CORRECTED, NO DEFINITIVE CAUSE AS TO WHY THE VEHICLE SELF STARTED WAS FOUND. NOW I AM AFRAID TO PARK IN MY GARAGE, BECAUSE WHAT IF WE FAILED HEAR THIS DURANGO SELF START & ENDED DEAD FROM CARBON MONOXIDE POISONING? HAVE OTHER SIMILAR COMPLAINTS BEEN REPORTED AND INVESTIGATED? WHAT IS OUR RECOURSE TO FIX THIS PROBLEM?

THE GPS SYSTEM ON MY VEHICLE PROVIDES INACCURATE INFORMATION THAT MAY CAUSE ACCIDENTS EASILY. THE FIRST TIME I NOTICED THIS ISSUE, I WAS USING THE VEHICLE GPS AND IT ASKED ME TO TURN RIGHT WHEN I TURNED, THE WAS NO ROAD SO I NEARLY HIT THE CURB. EVEN THOUGH I HAVE NEVER BEING TO TEXAS BEFORE, MY VEHICLE HAS RESISTED LOCATIONS IN TEXAS AND OTHER LOCATION THAT MAKES THIS ISSUE OUTRAGEOUS. I HAVE SEEN SEVERAL REPORT OF THIS ONLINE WITH DODGE AND JEEP BUT FCA SEEMS NOT TO DO ANYTHING ABOUT IT AS THEIR ANALYST DID NOT HAVE ANY IDEA WHAT I WAS TALKING ABOUT. THE GPS INFORMATION PROVIDED ON MY VEHICLE IS TOTALLY WRONG AND FOR THAT MATTER I HAVE STOPPED USING IT. I CALLED DODGE ONCE AND THEY TRIED TO RESET THE GPS WHICH DID NOT WORK AND SO THEY ADVICE ME TO GO TO THE DEALER TO HAVE IT CHECKED BUT THE CLOSEST DEALER TO ME TOLD ME THAT THEY CANNOT LOOK AT IT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. ONE OTHER THING IS THAT THE ISSUE AFFECTS THE TIME ON THE VEHICLES MAKING THE TIME LITERALLY GO BACK SOMETIMES. ONCE, I OBSERVED THE CLOCK MOVE BACK FROM 12:05PM TO 11:49AM. AFTER READING SEVERAL REVIEWS ONLINE, IT WAS REALIZED THAT THE ISSUE WAS WITH THE UCONNECT SYSTEM MEANING THAT THE ISSUE IS AFFECTING ALL OR SOME VEHICLES FROM FIAT CHRYSLER OF AMERICA. PLEASE INVESTIGATE THIS BECAUSE THIS CAN EASILY COST SOMEONE THEIR LIFE FOR A GPS TO ASSUME WRONG LOCATION. THIS ISSUES IS AN ONGOING ISSUE SO I JUST PLACED A DATE IN THE WHEN IT HAPPENED FIELD.

THE CAR IS MAKING AN ANNOYING "WHINING NOISE/HUM" WHEN DRIVING. AS THE SPEED INCREASES SO DOES THE NOISE. I HAVE HAD THE 2014 DURANGO CITADEL (V6) 2 YEARS AND HAVE APPROXIMATELY 16,000 MILES ON IT. I STARTED TO NOTICE THE NOISE AROUND 12,000 MILES. THE TIRES ARE INFLATED AT THE RECOMMENDED TIRE PRESSURE AND HAVE BEEN RECENTLY ROTATED. THIS HAS HAD NO EFFECT ON THE LEVEL OF NOISE. I SPOKE TO ANOTHER OWNER OF THE DODGE 2014 DURANGO CITADEL AND HE IS HAVING THE SAME PROBLEM. HE MENTIONED THAT ON A RECENT SERVICE AT THE DODGE DEALER THEY ASKED HIM IF HE WAS EXPERIENCING ANY NOISE IN THE DRIVE TRAIN. I WILL BE FOLLOWING UP WITH MY DEALER TOMORROW.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) MORE THAN A YEAR AGO AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE ALTERNATOR WAS REPLACED ON 01/20/16.*JB

CAR WON'T START, CAR STALLS AND ENGINES SUDDEN SHUT OFF

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. AS A RESULT, SMOKE STARTED TO EMIT FROM THE DASHBOARD. SHORTLY AFTERWARDS, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND ALL FIVE PASSENGERS SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S DAUGHTER CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,351.

WHILE DRIVING THE ALERT CHIME INDICATED THAT THE KEY FOB WAS NOT IN RANGE. THEN THE VEHICLE SHUT OFF. THE KEY FOB WAS IN THE CUP HOLDER. THE VEHICLE WAS IN THE DRIVE POSITION. I HAD TO STOP. PUT VEHICLE IN PARK, RESTART THE VEHICLE AND THEN PUT IN DRIVE AND CONTINUE DRIVING. THIS IS THE FIRST TIME THAT HAS HAPPENED.

BACKED CAR OUT OF GARAGE, PUT IN PARK ON INCLINED DRIVEWAY TO RETRIEVE A FORGOTTEN ITEM FROM HOUSE. WAS GONE FOR ABOUT 1 MINUTE. UPON RETURNING CAR WAS ACROSS THE CUL DE SAC IN THE NEIGHBORS FRONT YARD. WENT TO NEIGHBORS YARD TO RETRIEVE CAR AND LOOK FOR DAMAGE. CAR WAS STILL IN PARK AS THE DIAL TRANSMISSION WAS ILLUMINATED TO P, BUT CAR WAS NO LONGER RUNNING BUT LIGHTS AND RADIO WERE STILL ON. CLEANED DIRT AND GRASS OUT OF TAIL PIPE AS IT HAD CRASHED THRU NEIGHBORS DITCH. STARTED CAR AND DROVE BACK TO HOUSE, TURNED OFF ENGINE AND PUT ON EMERGENCY BREAK, CALLED HUSBAND OUT OF THE HOUSE TO LOOK UNDERNEATH FOR DAMAGE. FRONT END DAMAGE ON THE PASSENGER SIDE AND ALSO REAR BUMPER DAMAGE. CALLED DODGE AND FILED CLAIM. CAR WAS TAKEN TO LOCAL DEALER WHO CALLED DODGE AND WERE ADVISED TO CHECK FOR ANY GUNK OR DEBRI IN THE OIL PAN, NONE FOUND SO THEY WERE ADVISED TO DROP THE TRANSMISSION AND CHECK THE COMPONENTS, WHICH RESULTED IN THE DISCOVERY OF A DEFECTIVE VALVE BODY. PART WAS REPLACED AND DAMAGED SUPPOSEDLY FIXED. LESS THAN TWO MONTHS LATER, TRANSMISSION IS SLAMMING FROM 2ND GEAR TO 3RD GEAR AND LARGE CLUNK HEARD WHEN TRANSMISSION SHIFTS FROM 2ND GEAR TO FIRST GEAR, CALLED DODGE AND FILE ANOTHER CLAIM AND TAKING BACK TO DEALER. I HAVE READ OTHER COMPLAINTS ABOUT UNATTENDED VEHICLE ROLL AWAYS FOR DODGE AND JEEP USING THE SAME NEW DIAL TRANSMISSION RESULTING IN PROPERTY DAMAGE AND MINOR INJURIES. I AM VERY CONCERNED THAT SOMEONE MAY BE SERIOUSLY INJURED OR KILLED IF THIS IS NOT ADDRES

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 90 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE ACCELERATOR PEDAL SUDDENLY BECAME UNSTUCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,111.

ANTI-THEFT SYSTEM ACTIVATED UPON EXITING VEHICLE AND KEY FOB BECAME DESENSED DUE TO RF INTERFERENCE IN AREA. DASH DISPLAY INDICATED THAT "KEY FOB NOT RECOGNIZED". CAR HAS KEYLESS START BUTTON AND COULD NOT BE STARTED. ALL FUNCTIONS ON KEY FOB WERE NOT OPERATIONAL. ROADSIDE TOWING ASSISTANCE HAD TO BE REQUESTED.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1) WHEN TURNING ON VENTILATION SEATS - DRIVER AND PASSENGER SEAT BLOW HOT AIR INSTEAD OF COOL AIR. CAUSED A MILD BURN FOR DRIVER AND PASSENGER. IN SERVICE - WIRING DEFECT. 2) TAILLIGHTS (LED) STOPPED WORKING WHEN DRIVING AND BRAKING. ONLY TURN ON WHEN IN PARK. IN SERVICE. 3) SUNROOF STOPPED WORKING TWICE. HAD TO TURN CAR IN FOR SERVICE 2 TIMES. FIRST TIME WORKED WITH A REPLACED PART. WAITED OVER 2 WEEKS FOR THE PART TO ARRIVE. THEN 2 WEEKS LATER, IT BROKE. IN SERVICE - WIRING DEFECT.

I STARTED MY DODGE DURANGO WITH REMOTE START TO COOL THE CAR DOWN BEFORE MY FAMILY GOT IN THE VEHICLE. MY WIFE, SISTER-IN-LAW, AND BOYS GOT IN THE VEHICLE AS I WALKED TOWARDS THE DRIVER SIDE. MY WIFE REACHED OVER FROM THE PASSENGER SIDE TO START THE VEHICLE AND TURN ON ALL ELECTRICAL COMPONENTS. ONCE THE START BUTTON WAS PRESSED THE VEHICLE DISENGAGED FROM PARK AND STARTED MOVING IN REVERSE REACHING APPROXIMATELY 20MPH UNTIL MY WIFE JUMPED ON TO THE DRIVER SEAT AND WAS ABLE TO HIT THE BRAKES. THE SHIFT WAS IN THE PARK POSITION SO ALL SHE COULD DO WAS TURN OFF THE VEHICLE. THANKFULLY, THERE WAS NO INJURY DONE TO MY FAMILY OR PEDESTRIANS. MY DURANGO DID HIT TWO PARKED VEHICLES THAT MY INSURANCE PAID TO REPAIR. I CALLED CHRYSLER TO FILE A COMPLAINT THAT SAME DAY AND THEY REQUESTED FOR THE VEHICLE TO BE DROPPED OFF AT A DODGE DEALERSHIP FOR INVESTIGATION. A MONTH AFTER THE INCIDENT I RECEIVE A LETTER FROM CHRYSLER STATING THAT NO ELECTRICAL PROBLEM WAS FOUND AND THE VEHICLES OPERATION MEETS CHRYSLER STANDARDS.

THIS IS A COMPLAINT CONCERNING THE LENGTH OF TIME IT HAS TAKEN SO FAR TO GET THE ALTERNATOR RECALL (NHTSA 14V-634 REPAIRED BY OUR DEALERSHIP, BREWBAKER MOTORS IN MONTGOMERY, AL. WE RECEIVED THE RECALL NOTICE SHORTLY AFTER THE 1ST OF THE YEAR. WE WERE TOLD FOR AT LEAST 2 MONTHS THAT THE PARTS WERE ON BACKORDER. I CALLED AGAIN IN MAY AND WAS TOLD THEY WOULD BE GETTING BOTH PARTS IN IN ABOUT 2 WEEKS. THE PARTS MANAGER DID CALL ME AROUND THE 1ST WEEK IN JUNE TO SET THE APPOINTMENT. WE HAD 2 RECALLED PARTS, AIRBAG AND THE ALTERNATOR. WE TOOK THE CAR IN, LEFT IT OVERNIGHT, PICKED IT UP THE NEXT DAY AND ONLY THE AIRBAG PART HAD BEEN REPLACED. WHEN QUESTIONED THEY SAID THE ALTERNATOR PART WAS NOT IN (AFTER THE SERVICE MANAGER SAID BOTH PARTS WERE IN), AND THEY WOULD CALL ME WHEN THEY WERE IN. AFTER NOT HEARING FROM THEM I CALLED ON 07/23/2015 AND WAS TOLD THE PART WAS IN BUT IT WOULD BE THE END OF AUGUST BEFORE THEY COULD GET TO THE REPAIR OF MY CAR. I DO NOT THINK THIS IS A REASONABLE AMOUNT OF TIME FOR A REPAIR THAT COULD POTENTIALLY SHUT DOWN MY VEHICLE WHILE DRIVING, OR START AN ELECTRICAL FIRE UNDER THE HOOD. WHAT DO YOU THINK?

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SHORTLY AFTER 1ST ACQUIRING THE 2014 DODGE DURANGO R/T AWD AN EXHAUST SMELL FILLING THE CABIN WAS NOTICEABLE AFTER ACCELERATION AND STEADILY TRAVELING BETWEEN 40-45 MPH W/THE FRONT AND REAR AIR CONDITIONING UNITS ON RECIRCULATION. THE OCCURRENCE WAS REPEATABLE AND NOTICEABLE BY MY SPOUSE AND CHILDREN WHILE RIDING IN THE DURANGO. IT WAS BROUGHT TO THE PURCHASING DEALERSHIP MULTIPLE TIMES FOR THE EXHAUST LEAK BUT ULTIMATELY THEY COULD NOT DETERMINE THE ORIGINATION OR CAUSE; THEY ATTEMPTED A SOFTWARE UPDATE. THE DODGE DURANGO WAS BROUGHT TO ANOTHER DEALERSHIP WHERE THE REAR CABIN AIR EXHAUSTERS AND LIFT GATE GROMMETS WERE REPLACED TO NO AVAIL. THE 2ND DEALERSHIP ULTIMATELY ADVISED THEY DO NOT KNOW HOW OR WHY THE EXHAUST IS ENTERING THE INTERIOR CABIN AND HAVE LABELED THE EXHAUST LEAK AS A SMELL. A NON-FEASIBLE VEHICLE REPLACEMENT HAS BEEN OFFERED. DOCUMENTATION OF THE EXHAUST LEAK ISSUE IS AVAILABLE FOR FURTHER REVIEW. THE DODGE DURANGO HAS NOT BEEN MODIFIED.

RECALL

THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRUCK JERKED, THEN LOST ALL POWER EVEN THOUGH IT WAS STILL RUNNING. WAS LOCKED INTO DRIVE YET WOULD GO NO WHERE. NO POWER STEERING, NO BRAKES TO SPEAK OF, LIGHTS FLASHING IN THE DASH SAYING THE BATTERY NEEDED CHARGING, PLUS THE CHECK ENGINE LIGHT FLASHING ALONG WITH THE D FOR DRIVE. THERE WAS AN ALTENATOR RECALL IN NOV. IT TOOK UNTIL APRIL BEFORE THEY HAD THE NEW PARTS TO PUT IN, AND WE TOOK IT IN TO BE REPLACED. THIS HAPPENED AFTER IT WAS SUPPOSEDLY REPLACED. I DON'T THINK THEY ACTUALLY DID A REPLACEMENT OR ELSE THE NEW ONES ARE JUST AS BAD AS THE OLD ONES, AND HAVE THE SAME PROBLEM

VEHICLE WAS PARKED AT A BOAT LAUNCH IN PREPARATION OF PUTTING BOAT ON TRAILER. CAR WAS IN PARK, ENGINE IDLING. GOT OUT OF THE CAR TO RETRIEVE BOAT WHILE PARTNER WOULD DRIVE THE CAR OUT AFTER BOAT WAS TRAILERED. WHILE PARTNER WAS ATTEMPTING TO GET BEHIND THE WHEEL, CAR SUDDENLY STARTED BACKING INTO THE LAKE UNTIL SUBMERGED. THE TRANSMISSION WAS STILL IN PARK UNTIL TOW TRUCK OPERATOR GOT INTO THE VEHICLE TO MANUALLY RELEASE TRANSMISSION IN ORDER TO TOW OUT. PROBABLY NOT REPAIRABLE.

MY COMPLAINT IS THAT MY 2014 DODGE DURANGO HAS TWO RECALLS ON IT FOR THE PAST SIX MONTHS OR MORE AND THEY KEEP TELLING ME THAT DO NOT HAVE THE PARTS TO FIX IT. WHY WASTE TIME SENDING OUT RECALL NOTICES IF YOU ARE NOT GOING TO FIX IT.

THIS HAS HAPPENED TWICE, THE FIRST TIME WAS A MONTH OR SO AGO BUT IT HAPPENED AGAIN LAST WEEK AND THE WOUND WAS MUCH WORSE. THE EXPOSED EDGE OF THE LEFT AND RIGHT REAR BRAKE LIGHT ARE EXTREMELY SHARP AND EXPOSED ANYTIME THE REAR HATCH IS OPEN/UP. I THOUGHT ABOUT MAKING A VIDEO SHOWING HOW IT COULD PEAL AND APPLE OR WATERMELON SKIN. MY RIGHT ARM HAS A SHORT 3/4" SCRAP (1ST) AND NOW AN ALMOST 3" LONG SCRAP THAT IS TAKING ITS TIME TO HEAL. IF YOUR SKIN TOUCHES THOSE EDGES AND HAS ANY AMOUNT OF FORCE IT WILL SCRAPE THE SKIN. THIS HAPPENS DURING UNLOADING IF A PACKAGE SHIFTS WHILE UNLOADING. *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING WITH CRUISE CONTROL SET AT 35 MPH, CRUISE HOLDS NORMAL ON FLAT OR UPHILL DRIVING, HOWEVER WHEN GOING DOWN HILL THE ENGINE IDLES DOWN TO AN IDLE AND THE TRANSMISSION SHIFTS INTO OVERDRIVE. WHEN THIS HAPPEN THE TORQUE CONVERTER IN THE TRANSMISSION DISENGAGES CAUSING THE VEHICLE TO "FREE WHEEL COAST" DOWN HILL. ON A HILL WITH A GRADE OF 3 TO 4 PERCENT THE VEHICLE REACHED A SPEED OF 55+ MPH IN LESS THAN 1/4 MILE. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS VEHICLE. THE ONLY WAY TO CONTROL THE SPEED ON A DOWN HILL SITUATION WHEN THE SPEED IS SET IS TO APPLY THE BRAKES AND DISENGAGE THE CRUISE. THIS PROCESS HOWEVER DOES NOR REENGAGE THE TORQUE CONVERTER IN THE TRANSMISSION. FOR THAT TO HAPPEN I HAVE TO PRESS ON THE ACCELERATOR PEDAL. SOMETIMES WHEN THAT HAPPENS THERE ARE GREAT VARIANCES IN THE STABILITY OF THE VEHICLE AS THE TRANSMISSION GRABS. *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.