Page 13 of 16 · complaints 601–650 of 785

2014 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Exterior Lighting
Filed Apr 12, 201855,000 milesNY

WATER LEAKED INTO THE REAR "RACE TRACK" LIGHT ASSEMBLY THAT IS ON THE REAR LIFT DOOR. A SECTION OF THE LIGHTING NO LONGER WORKS. NOT COVERED UNDER WARRANTY. BELIEVE IT HAS BEEN LEAKING IN SLOWLY OVER TIME.

Exterior Lighting
Filed Apr 12, 201832,000 milesNJ

THE WHOLE TAILLIGHT THAT GOES ACROSS THE BACK OF THE TRUNK IS GETTING WATER INSIDE OF IT. THERE'S A POOL OF WATER ON THE LEFT AND RIGHT SIDE.

Exterior Lighting
Filed Apr 12, 2018NE

REAR BACK END LIGHTING IS NOT WORKING WHICH IS DANGEROUS WHILE DRIVING AT NIGHT. DEALER WANTS OVER $1200 JUST FOR THE PART AND EVEN WITH A CHRYSLER LIFETIME WARRANTY IT WILL NOT BE COVERED EVEN THOUGH IT IS A COVERED PART. THERE IS NO DAMAGE, IT IS JUST NOT WORKING AND IS COST PROHIBITIVE TO FIX EVEN THOUGHT THE PART IS COVERED BY THE EXTENDED WARRANTY. I'M AFRAID I'M GOING TO BE HIT FROM THE REAR END AT NIGHT.

Exterior Lighting
Filed Apr 12, 201859,962 milesNJ

WATER COLLECTING IN INNER (RACING) TAIL LIGHT CAUSING BULBS NOT TO WORK. TAIL LIGHT IS ACROSS THE TAILGATE THAT OPENS TO GET ACCESS TO THE REAR CARGO AREA.

Electrical System
Filed Apr 10, 201842,000 milesIL

I PURCHASED A 2014 DODGE DURANGO 6 MONTHS AGO AND HAVE HAD MULTIPLE ISSUES, ALL ISSUES THAT I HAVE FOUND TO BE ALL TO COMMON BY SEARCHING THE ISSUE ONLINE. THE FOLLOWING ISSUES HAVE OCCURRED WITH MY VEHICLE ALONG WITH MANY OTHER SIMILAR CUSTOMERS HAVE EXPERIENCED: REAR HATCH TAIL LIGHT LEAKING WATER, GROUND WIRE UNDER HOOD CORRODES AND BRAKES OFF, REAR SUSPENSION MAKES WOBBLING NOISE WHEN GOING OVER BUMPS, AND REAR CLIMATE CONTROL DOES NOT HEAT PROPERLY. THESE ISSUES ARE VERY SERIOUS AND NEED TO BE ADDRESSED AND RECALLED BY THE MANUFACTURER BEFORE SERIOUS INJURY OCCURS.

Exterior Lighting
Filed Apr 8, 201875,000 milesTN

WE NOTICED WATER POOLING IN THE CENTER TAIL LIGHT ASSEMBLY ON THE PASSENGER SIDE ABOUT THREE MONTHS AGO. NOW THAT PORTION OF THE TAIL LIGHT STOPPED WORKING. AFTER DOING SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE.

Exterior Lighting
Filed Apr 5, 2018WV

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT WAS CONCERNED THAT THERE WAS NO OEM REPLACEMENT OPTION FOR THE HEADLIGHT ASSEMBLY ON HER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SAFFORD CHRYSLER JEEP DODGE RAM FIAT IN WINCHESTER, VA, (540) 667-5532) TO HAVE THE HEADLIGHT ASSEMBLIES REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE REPLACEMENT OEM LIGHT FIXTURES BECAUSE THE PARTS WERE NO LONGER IN PRODUCTION. THE DEALER INSTALLED AFTERMARKET HEADLIGHT ASSEMBLIES, WHICH FAILED TO ATTACH PROPERLY TO THE VEHICLE'S BUMPER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK WITH THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT PROPERLY REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Seat Belts
Filed Apr 3, 201874,356 milesCA

THE PASSENGER SIDE SEAT BELT STOPPED WORKING. IT WILL NOT RETRACT OR ALLOW THE SEATBELT TO BE PULLED OUT. OUT OF NOWHERE, IT JUST STOPPED WORKING.

Air Bags
Filed Mar 27, 201850,000 milesCA

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE A LOCAL DEALER BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR., CARLSBAD, CA 92008) WHERE IT WAS ADVISED THAT THE OCR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS) AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Mar 22, 201857,000 milesIA

MY TAIL LIGHT HAS A SMALL CRACK IN IT CAUSING IT TO LEAK IN WATER AND GO OUT. THIS ISSUE IS NOT COVERED UNDER MY WARRANTY HOWEVER, ITS A KNOWN ISSUE THAT SHOULD BE RECALLED TO FIX.

Electrical System
Filed Mar 22, 201859,000 milesAK

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THE KEY FOB WAS IN CLOSE PROXIMITY TO THE DOOR, BUT IT FAILED TO UNLOCK. THE CONTACT INFORMED THE POLICE OF THE FAILURE AND A CROWBAR HAD TO BE USED TO OPEN THE DOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Structure › Body
Filed Mar 22, 2018PA

THE DURANGOS HAVE A SERIOUS ISSUE WITH WATER SOAKING INTO THE LED RACE TRACK LIGHTING ON THE REAR LIGHTS. MINE IS FILLED WITH WATER AND KILLED MY LED BULBS.

Electrical System
Filed Mar 21, 201839,000 milesOH

CONDENSATION WAS SEEN FORMING ON INSIDE OF LIFT GATE TAIL LIGHT. THE NEXT DAY, WATER WAS FOUND POOLING INSIDE LIFT GATE TAIL LIGHT ASSEMBLY. TWO DAYS LATER, THE TAIL LIGHT ADJACENT TO THE POOLED WATER WENT OUT. THE VEHICLE WAS PARKED OUTSIDE AND STATIONARY AT THE TIME OF DISCOVERY.

Electrical System
Filed Mar 21, 2018PA

LED RACETRACK LIGHTING ON REAR HATCH HAS WATER IN LENS AND IS CAUSING THE LIGHTING TO MALFUNCTION. THIS POSES A VISABILITY HAZARD. THE VEHICLE IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT. THERE ARE NO OBVIOUS CRACKS OR DAMAGE TO LIGHT LENS. THIS IS A DANGEROUS PROBLEM AND VERY COMMON AS I AM FINDING OUT.

Electrical System
Filed Mar 21, 2018PA

TAIL LIGHT IS TAKING UP WATER AND CONDENSATION THAT IS MOSTLY POOLING ALONG THE DRIVER SIDE. BOTTOM LIGHTS IN TURN HAVE SHORTED OUT.

Engine
Filed Mar 19, 201831,809 milesTX

PART # 68105583AF WAS LEAKING ENGINE OIL. THE OIL WAS COLLECTING BETWEEN THE HEADS. DEALER REPLACE THE PART BUT I HAVEN'T BEEN ABLE TO GET IMFORMATION FROM DODGE IF THE PART HAS BEEN REDESIGNED OIL COLLECTING BETWEEN THE HEADS COULD CAUSE A FIRE THE OIL LEAKS WHEN THE ENGINE IS RUNNING

Exterior Lighting
Filed Mar 19, 201860,000 milesCA

THE REAR CENTER "RACETRACK' LIGHTS ARE TAKING ON LARGE AMOUNTS OF WATER. THE LEFT LOWER SIDE OF THE LIGHT PANEL IS NOW INOPERABLE AND LEAVES A DARK SPOT WHERE IT SHOULD BE ILLUMINATED. PROLONGED EXPOSURE TO MOISTURE WILL CONTINUE TO BURN OUT LIGHTS AND EVENTUALLY MAKE THE REAR LIGHTING INOPERABLE. THE VEHICLE HAS NO DAMAGE TO THE EXTERIOR.

Structure › Body
Filed Mar 14, 2018CA

TAIL LIGHT HAS WATER IN IT. MAY CAUSE ASSEMBLY TO FAIL.

Exterior Lighting
Filed Mar 14, 201830,000 milesAZ

2014 DODGE DURANGO LED REAR CENTER HATCH TAIL LIGHT. PART #MOPAR 68155950AJ. PLASTIC LIGHT ON HATCH, CRACKED OPEN, ALL THE WAY THROUGH TAIL LIGHT, FOR NO APPARENT REASON. NOW SECOND CRACK HAS BEGUN AN INCH TO THE LEFT OF FIRST CRACK, BUT NOT ALL THE WAY THROUGH YET. FIRST CRACK IS WIDE AND ALLOWS WATER IN WHEN IT RAINS, AND WHEN VEHICLE IS WASHED. VEHICLE HAS NEVER BEEN IN AN ACCIDENT, AND I AM THE ONLY OWNER, AS I BOUGHT THIS VEHICLE NEW. THIS IS A GARAGED VEHICLE. THIS IS A TERRIBLE SAFETY CONCERN, AS WATER IN TAIL LIGHT, CAUSES LED TAIL LIGHT TO FAIL. I REPORTED FACTORY ISSUE WITH TAIL LIGHT TO THE LOCAL DODGE DEALERSHIP, WHERE I BOUGHT THE VEHICLE. THEY SAID IT IS AN ISSUE, BUT NOT COVERED UNDER ANY WARRANTY, AND I WOULD BE RESPONSIBLE FOR ALL COSTS. UPON RESEARCHING ONLINE, I FOUND THIS ISSUE TO BE WIDESPREAD WITH ALL 2014 AND NEWER DODGE DURANGO MODELS. THIS FACTORY DEFAULT CAN CAUSE LOSS OF CENTER LED TAIL LIGHT, AND REDUCE VISIBILITY TO OTHER VEHICLES ON THE ROAD. ACCIDENTS MAY BE THE RESULT OF THIS FACTORY DEFECT. IT IS UNKNOWN WHEN THESE TWO CRACKS ORIGINALLY OCCURRED, AS THEY ARE NOT FULLY NOTICEABLE UPON A QUICK LOOK OR GLANCE. THE ONLY REASON I FOUND OUT THE TAIL LIGHT ASSEMBLY WAS CRACKED, WAS I NOTICED IT HAD AN INCH OF WATER INSIDE TAIL LIGHT.

Electrical System
Filed Mar 13, 201861,000 milesCT

REAR LIFT GATE TAILIGHT HAS WATER IN IT FOR THE SECOND TIME IN TWO YEARS. THE ENTIRE LIGHT ASSEMBLY WAS REPLACED IN DEC 2016 AND HERE IS IS JUST OVER A YEAR LATER AND THE REPLACEMENT LIGHT THAT WAS REPLACED BY A CERTIFIED DODGE DEALER AND THE GASKET HAS FAILED AGAIN.

Electrical System
Filed Mar 13, 201893,000 milesIL

THE LIGHT IS NOT SEALED PROPERLY THEREFORE WATER HAS GOTTEN INTO THE BOTTOM OF MY CENTER LED LIGHT ON THE TAIL GATE. IT HAS CAUSED BOTH LIGHTS ON EACH SIDE TO GO OUT. I AM WORRIED THAT THIS COULD POSSIBLY CAUSE AN ELECTRICAL FIRE WHILE DRIVING OR JUST IN GENERAL WHEN THE CAR IS ON. MY BACK UP CAMERA ALSO HAS SOME ISSUES AT TIMES AND I WONDER IF WATER GETTING INTO THE LIGHT HAS ANYTHING TO DO WITH THIS.

Exterior Lighting
Filed Mar 13, 201850,612 milesGA

2014 DODGE DURANGO RT WATER GETTING IN TAIL LIGHTS. TAIL LIGHTS GOT ABOUT HALF FULL OF WATER DURING 2 DAYS OF RAIN. VEHICLE WAS PARKED IN DRIVEWAY. WATER WOULD SLOWLY DRAIN OUT WHEN BACK HATCH WAS OPENED.

Exterior Lighting
Filed Mar 10, 201857,800 milesOH

THE LIGHT ON THE REAR HATCH FILLS UP WITH MOISTURE AND THE LEDS THAT PROVIDE THE LIGHT SOURCE ARE BLOWING OUT.

Exterior Lighting
Filed Mar 9, 2018MI

MY LED LIGHT BAR AT REAR OF TRUCK IS TAKING ON WATER AND SHORTING THE LIGHT. CLEARLY A MANUFACTURER DEFECT.

Exterior Lighting
Filed Mar 8, 201855,000 milesIL

THE TAIL LIGHTS ON THIS CAR KEEP GOING OUT BECAUSE THEY FILL UP WITH WATER. THE LICENSE PLATE LIGHTS GO OUT OFTEN AS WELL DUE TO WATER FILLING UP. ATTACHED IS A PICTURE WHERE YOU CAN SEE THE BOTTOM LEFT STARTING TO GO OUT AND NOW THE WHOLE LIGHT AND BOTH LICENSE PLATE LIGHTS ARE OUT A FEW DAYS LATER. THE LIGHT ASSEMBLY WAS REPLACED A YEAR AGO AT THE DODGE DEALERSHIP

Exterior Lighting
Filed Mar 4, 2018PA

REAR LED RACEWAY TAILLIGHT FILL UP WITH WATER. PART OF THE LIGHT IS DIM AND CANNOT BE SEEN

Exterior Lighting
Filed Mar 3, 201854,000 milesIN

REAR RUNNING TAILLIGHT ASSEMBLY IS NOT WATERPROOF, THIS ALLOWS WATER TO ENTER THE LED RUNNING LIGHTS. NOW THE RUNNING LIGHTS ARE STARTING TO BURN OUT AND ARE NOT LIT PROPERLY. THIS MAKES IT UNSAFE THE VEHICLE LESS VISIBLE AND UNSAFE FOR TRAVELS.

Exterior Lighting
Filed Mar 2, 2018NJ

TAIL LIGHT FLOODED WITH WATER AND IT'S NOT COVERED UNDER WARRANTY. 1100$ PART

Exterior LightingFire
Filed Mar 1, 201851,000 milesNH

WATER HAS POOLED UP IN THE REAR TRACK LIGHT AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA INCLUDING MY LICENSE PLATE LIGHT. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. THE DEALERSHIP STATES THERE ISN'T A CRACK BUT THE WATER IS GETTING IN AND THIS IS BECOMING A KNOW ISSUES WITH THESE VEHICLES.

Electrical System
Filed Feb 28, 201857,000 milesAL

THE CENTER LIGHTING PANEL ON THE LIFT GATE OF THE VEHICLE, IS TAKING ON WATER WHICH CAN AND WILL DAMAGE THE LED LIGHTING, AND COULD ALSO GENERATE AN ELECTRICAL SHORTAGE OR IN THE WORST CASE SCENARIO GENERATE AN ELECTRICAL FIRE.

Exterior Lighting
Filed Feb 28, 201846,000 milesWI

I OWN A 2014 DODGE DURANGO THAT HAS WATER POOLING IN THE CENTER TAIL LIGHT. I HAD IT REPLACED 1 YEAR AGO AND THE SAME PROBLEM AGAIN. STARTED COLLECTING WATER AND SHORTED OUT. IT IS AN EXPENSIVE PART COSTING ABOUT $1,000. CHRYSLER WILL NOT COVER THE COSTS OR ADMIT IT IS A QUALITY ISSUE, ALTHOUGH THEY ARE ON BACKORDER AND HARD TO GET. SEAMS LIKE THIS IS A PRETTY COMMON PROBLEM.

Exterior Lighting
Filed Feb 28, 201830,000 milesPA

REAR CENTER RACETRACK LED TAILLIGHT IS CRACKED FROM FACTORY. IT IS HOLDING RAIN WATER AND SEVERAL LED BULBS BURNT OUT AND BACKUP CAMERA QUIT WORKING. TO FIX YOU NEED TO PURCHASE THE COMPLETE UNIT WHICH IS NON SERVICEABLE ONLY REPLACE FOR $1000.00 PLUS DOLLARS .THIS IS A COMMON PROBLEM I FOUND OUT FOR THE 14 AND 15 MODEL YEARS.

Exterior Lighting
Filed Feb 26, 2018100,500 milesNJ

MY RACETRACK TAIL LAMP IS FILLED WITH WATER AND THE LIGHTS ARE STARTING TO NOT WORK

Exterior LightingFire
Filed Feb 26, 201862,000 milesOH

WHEN I REMOTE STARTED MY VEHICLE. I CAME OUTSIDE TO SMOKE ROLLING OUT OF MY BACK HATCH AREA. UPON FURTHER INVESTIGATING THE RACETRACK TAIL LIGHT HAD CAUGHT FIRE.

Engine
Filed Feb 23, 201855 milesSC

VEHICLE CHECK ENGINE LIGHT CAME ON, WENT TO HAVE VEHICLE DIAGNOSIS COMPLETED BY SHOP AND IT WAS FOUND THAT HOUSING OIL FILTER IS DAMAGED WHICH LEAD TO OIL LEAK IT WAS FOUND THAT CHRYSLER ENGINE DESIGN OF HOUSING OIL FILTERS FOR 3.6L ENGINES HAVE BEEN POORLY MADE AN IT IS A COMMON ISSUE SERVICE BULLENTIN SB-10058301-5939 VERIFIES THIS ISSUE

Service Brakes
Filed Feb 23, 201832,530 milesFL

MY CAR PRESENTED A SAFETY RELATED DEFECT RECENTLY. I WAS DRIVING IN A CITY STREET TAKING MY KIDS TO SCHOOL WHEN A SIGN OF SERVICE BRAKES APPEARED IN THE SCREEN. THE BRAKES STOOPED WORKING PROPERLY AND I ALMOST HAD AN ACCIDENT PUTTING MY ENTIRE FAMILY IN A VERY UNSAFE CONDITION. WHEN I TOOK IT TO THE KENDALL DODGE DEALER THEY TOLD ME THAT THE CAR HAD HYDRAULIC POWER ASSIST PROBLEM OR BRAKE BOOSTER FAULTY. I PAID THE REPAIR OUT OF MY POCKET. LATER, I FOUND OUT THAT CHRYSLER HAD A RECALL IN 11/2017 FOR THE SAME PROBLEM I HAD HYDRAULIC: POWER ASSIST, RECALL NUMBER T-59. I NEED TO INCLUDE MY CAR IN THE LIST OF THE CARS AFFECTED BY THIS ISSUE. WHEN I CALLED CHRYSLER THEY TOLD TO REPORTED IT TO YOU SO MY CAR CAN BE INCLUDED IN THE RECALL LIST BECAUSE AT THIS TIME IT IS NOT INCLUDED IT IN. I REALLY NEED YOUR HELP BECAUSE DUE TO THE LIMITING BREAKING ABILITY OF MY CAR MY ENTIRE FAMILY WAS EXPOSED TO A VERY DANGEROUS SITUATION.

Exterior Lighting
Filed Feb 22, 201836,000 milesPA

THE LIFT GATE TAIL LAMP HOUSING IS FULL OF WATER BECAUSE WHEN MANUFACTURED THE HOUSING WAS NOT MADE TO BE WATER TIGHT. THIS IS A VERY COMMON ISSUE IN THIS VEHICLE AND AFFECTS NOT ONLY THE LIFT GATE TAIL LAMP BUT ALSO OTHER ASPECTS OF THE VEHICLE'S ELECTRICAL SYSTEM. I HAVE SEVERAL LIGHTS THAT HAVE SHORTED OUT BECAUSE OF THIS ISSUE.

Exterior Lighting
Filed Feb 18, 201845,000 milesMI

WATER POOLING INSIDE LEFT SIDE OF RACE TRACK TAILLIGHT ON DECK LID, NOTICED PROBLEM AT 45,000 MILES OF USE. ONE ELEMENT IS NOW BURNED OUT RESULTING IN LESS VISIBILITY TO OTHER OCCUPANTS ON ROADWAYS. SAFETY ISSUE PLEASE ADDRESS.

Exterior Lighting
Filed Feb 10, 201840,000 milesAR

TAIL LIGHT AND CENTER LIFT GATE LIGHTS ARE POOLING WITH WATER AND CAUSING DARK SPOTS IN THE TRACK LIGHTING AND OTHER LIGHTS TO FAIL. THERE HAS BEEN NO DAMAGE TO THIS VEHICLE. THIS IS THE FACTORY LIGHT ASSEMBLIES AND THERE HAVE BEEN MULTIPLE COMPLAINTS OF THIS HAPPENING WITH THE 2014 AND 2015 DODGE DURANGO

Exterior Lighting
Filed Feb 6, 2018MD

WATER POOLING INSIDE RACE TRACK TAIL LIGHT, MY TRUCK BARELY HAS 30000 AND I'VE TAKING IT TO CARMAX IN LAUREL, MD AND THEY SAY IT'S NOT COVERED THROUGH WARRANTY IT SHOULD BECAUSE THEY SHOULD HAVE BETTER RACE TRACK TAIL LIGHTS TO PREVENT WATER FROM GOING IN THE LIGHT AND THE LIGHT BULB GOING OFF

Exterior Lighting
Filed Feb 2, 201860,000 milesFL

THE TAILLIGHTS ON THIS MODEL ARE CALLED "RACETRACK" LIGHTING AS DEEMED BY DODGE. THESE LIGHTS ARE ALL LED AND RUN THE ENTIRE WIDTH OF THE VEHICLE. OVER TIME, IT APPEARS THAT THE MATERIAL USED TO CONSTRUCT THE ASSEMBLY DEVELOPS CRACKS. THE ASSEMBLY MAY ALSO ALLOW WATER TO ENTER THE UNIT AND POOL. EVENTUALLY, THIS WILL IMPACT THE LED COMPONENTS OF THE UNIT THEREBY RENDERING THE VEHICLE A SAFETY HAZARD AS THE TAILLIGHTS WILL NO LONGER BE AS EFFECTIVE AS DESIGNED DUE TO UNIT FAILURE.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Jan 29, 2018CA

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT EXPERIENCED SEVERAL FAILURES WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ELECTRIC CONTROL PANEL ON THE DRIVER'S SIDE DOOR AREA, THE INSTRUMENT CLUSTER SHORTED OUT, VARIOUS WARNING GAUGES ILLUMINATED, THE EMBLEM FRACTURED FROM THE FRONT AREA OF THE VEHICLE, AND THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC. UCONNECT WAS CONTACTED PERTAINING TO THE FAILURES AND INDICATED THAT THE PREVIOUS OWNER REPORTED THE SAME FAILURES. UCONNECT SUGGESTED THAT A DEALER BE CONTACTED. THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED. IN ADDITION, DARK SMOKE EMITTED FROM THE TAIL PIPE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Seats
Filed Jan 26, 201864,400 milesFL

WHILE MY WIFE WAS DRIVING DOWN THE HIGHWAY THE ACTIVE HEAD REST POP OUT, HITTING HER IN THE BACK OF THE HEAD. SHE WAS STARTLED, SHE THEN PULLED OFF TO THE SIDE OF THE ROAD TO SEE WHAT HAD HAPPENED

Electrical System
Filed Jan 23, 201830,000 milesUT

REAR LIGHT BAR GOT WATER IN IT AT 30,000 MILES DEALER REFUSED TO ACCEPT THE PROBLEM AND FIX IT. REAR LIGHT BAR NOW ELECTRICAL SHORTED OUT FROM WATER

Exterior Lighting
Filed Jan 23, 201845,000 milesMA

I RESIDE IN MASSACHUSETTS, WHERE WINTERS CAN BE LONG AND HARSH. EITHER RAINING OR SNOWING. I PURCHASED MY 14 DURANGO WITH 29K IN MILEAGE BACK IN JUNE AND AROUND DECEMBER I NOTICED THERE TO BE A PUDDLE OF WATER MOVING BACK AND FORTH IN MY LEFT SIDE LIGHT THAT IS ATTACHED TO THE TAILGATE (NOT THE BRAKE LIGHT). MAYBE A FEW DAYS LATER A FEW OF THE LED LIGHTS BURNT OUT AND I NOW HAVE NO LIGHTS ON THE SIDE.I HAVE SINCE TRIED CONTACTING THE DEALER AND THE COMPANY THAT I HAVE AN EXTENDED WARRANTY THROUGH AND NEITHER OF THEM WILL FIX NOR REPLACE THE LED STRIP OF THE RACETRACK LIGHT. THE LIGHT ITSELF COSTS AROUN $1,000 AND I SHOULDN'T HAVE TO WORRY ABOUT SOMETHING LIKE THIS. I SHOULDN'T HAVE TO KEEP MY VEHICLE IN DOORS WHILE IT RAINS OR BE CONCERNED ABOUT THE SAFETY OF MY DAUGHTER IF ANYTHING WERE TO CATCH FIRE DUE TO ELECTRIC UNIT HITTING WATER. I HAVE SINCE JOINED A DODGE DURANGO PAGE ON FACEBOOK BRINGING THE MATTER UP AND A LOT OF PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS SHOULD BE A RECALL AND FIXED IMMEDIATELY. IF DOZENS UPON DOZENS OF PEOPLE ARE EXPERIENCING THIS FROM2014-2016 DODGE DURANGO'S I THINK SOMETHING SHOULD BE DONE ABOUT IT. I BOUGHT A FARELY UNUSED CAR IN WHICH I PUT $4,000 DOWN AND NOW 7 MONTHS LATER I HAVE TO PAY $1,000 FOR AN ENTIRE LIGHT STRIP THAT SHOULD NEVER GET WATER IN IT? IT BLOWS MY MIND THAT I HAVE TO WORRY ABOUT SOMETHING LIKE THIS. PLEASE HELP US DURANGO OWNERS.

Electrical SystemCrash
Filed Jan 22, 201888,000 milesAR

I'VE NOTICE THAT WHEN I'M DRIVING ON HIGHWAYS OR AROUND THE CITY, WIPERS COME ON BY ITSELF. THAT HAPPEN TWICE... SOMETIMES THE SUNROOF DON'T OPEN, WHEN THE SUNROOF OPENS DON'T WANT TO CLOSE SOMETIMES. WHEN I'M ON THE HIGHWAY CAN'T SEEM TO GET ENOUGH POWER TO CATCH UP WITH TRAFFIC, SEEMS LIKE THE TRANSMISSION IS ABOUT TO GIVE OUT. VERY LAGGY....THE NOTIFICATION FOR ENGINE/TRANS COMES OFF/ON AT TIMES. OTHER TO SOUND WEIRD BUT I BELIEVE SOMEONE HAS ACCESS REMOTELY TO VEHICLE. ALL THIS HAPPENS ON A DAILY OR EVERY FEW DAYS I'VE NOTICED.

Seat Belts
Filed Dec 29, 201749,000 milesTX

THE SEAT BELT WILL NOT RETRACT NOR LOCK UP (TENSION) WHEN STOPPING SUDDENLY. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR THIS ISSUE ONCE ALREADY. THEY TOLD MY HUSBAND IT WAS DUE TO ME YANKING ON THE SEATBELT. WHICH IS SOMETHING I DO NOT DO. I CANNOT EVEN FEED IT BACK INTO THE SLOT. I DISCOVERED THE SEATBELT WOULD NOT LOCK UP WHILE EXITING A PARKING LOT. A VEHICLE TURNED IN FRONT OF ME AND I HAD TO SLAM ON MY BRAKES. I BELIEVE I WAS ONLY GOING ABOUT 20 -25 MILES PER HOUR. I WAS BARELY ABLE TO STOP MYSELF FROM HITTING THE STEERING WHEEL. THE SEAT BELT NEVER LOCKED. THIS IS A 2014, WITH A LITTLE OVER 49,000 MILES. THE SEATBELT SHOULD NOT BE HAVING ISSUES LIKE THIS. NOW IT IS GOING TO COST ME A GOOD DEAL OF MONEY TO FIX. BEING THAT THIS IS A SAFETY FEATURE, I FEEL IT SHOULD BE COVERED FROM THE MANUFACTURER.

Seat Belts
Filed Dec 23, 201724,000 milesCA

DRIVER SEATBELT RETRACTOR BROKEN. CAR WAS STATIONED OUTSIDE OF HOUSEHOLD.

Exterior Lighting
Filed Dec 11, 201740,000 milesMA

THERE IS A LEAK ON THE LED TAILLIGHTS. WATER IS NOW TRAPPED INSIDE MY TAILLIGHTS. THIS IS CAUSING MY TAILLIGHTS TO SHORT CIRCUIT MAKING IT EXTREMELY DANGEROUS TO BRAKE AND DRIVE AT NIGHT. I HAVE HEARD FROM MANY OTHER 2014 DURANGO OWNERS THAT THIS IS A COMMON PROBLEM.

Engine
Filed Dec 8, 20175 milesNY

WHILE DRIVING 2014 DURANGO (W/ 26313 MILES) ON HIGHWAY, THE "CHECK ENGINE LIGHT" CAME ON, AND THE CAR SLOW DOWN TO 30 MPH AND IT WOULD NOT ACCELERATE MORE THAN 30 MPH. I PULLED OVER AND INSPECT THE CAR AND FOUND OIL DRIPPING FROM THE ENGINE AND THE ENTIRE BOTTOM OF THE CAR WAS SOAKED WITH OIL WHICH CAN BE A FIRE HAZARD. UPON DOING A BRIEF RESEARCH ONLINE I FOUND MANY PEOPLE WHO OWNS A 2014 DODGE/ CHRYSLER WITH A PENTASTAR ENGINE REPORTED THAT THE CRACKED "PLASTIC ENGINE OIL FILTER HOUSING" CAUSING THE LEAK. I TOOK MY CAR TO THE DEALER AND THEY REFUSED TO FIX MY CAR UNDER WARRANTY AND BLAMED ME FOR "OVER TORQUING" THE OIL FILTER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Dodge Durango → · Every Durango year → · How the figures are calculated →