2013 Dodge Durango complaints

I HAVE A 2013 DODGE DURANGO. I PURCHASED THIS VEHICLE IN OCTOBER 2018, AND SOON AFTER I STARTED EXPERIENCING THE PROBLEM. ON MAY OCCASIONS WHILE DRIVING THE VEHICLE RANDOMLY TURNS OFF, ALL ELECTRICAL INSIDE THE VEHICLE GOES BLANK, POWER STEERING GOES OUT AS WELL. IT HAS HAPPENED WHILE STOPPED, PULLING OFF FROM A STOP LIGHT, ON SIDE STREETS, AND ON HIGHWAYS. THERE DOESN'T SEEM TO BE A SPECIFIC TIME THIS HAPPENS. I HAVE TAKEN THE VEHICLE INTO THE AUTO SHOP, AND TO THE DEALERSHIP. BOTH HAVE SAID WITHOUT A CODE OR BEING ABLE TO REPLICATE THE ISSUE THEY CAN'T DO ANYTHING. THE ISSUE HAPPENS RANDOMLY, SO I DON'T SEE HOW IT CAN BE REPLICATED SO EASILY. THIS IS VERY DANGEROUS, AND COULD BE DEADLY. I HAVE A 9 WEEK OLD BABY THAT I CAN'T HAVE IN THE VEHICLE, BECAUSE I FEAR FOR HER SAFETY.

DROVE VEHICLE 10 MILES TO LOCATION. PARKED VEHICLE, TURNED IT OFF. RETURNED TO VEHICLE 2 HOURS LATER. ENTERED VEHICLE, PUT FOOT ON THE BRAKE, PUSHED THE START BUTTON. VEHICLE STARTED AS USUAL AND THEN IMMEDIATELY STALLED. I TRIED SEVERAL TIMES, WITH THE SAME RESULTS. AFTER WAITING A FEW MINUTES, I TRIED AGAIN, AND THE VEHICLE STARTED NORMALLY, AND CONTINUED TO RUN. THIS HAS HAPPENED TO ME APPROXIMATELY 6 TIMES OVER THE LAST 3 YEARS. THE KEY FOB HAS A FRESH BATTERY, SO THAT IS NOT THE PROBLEM. THE PROBLEM USUALLY HAPPENS WHEN THE VEHICLE HAS BEEN DRIVEN AND TURNED OFF. NEVER FROM A COLD START. DRIVING DISTANCE DOESN'T MAKE A DIFFERENCE EITHER. FIRST TIME IT WAS LESS THAN 1/4 MILE FROM HOME, NEXT COUPLE OF TIMES IT WAS 10 MILES FROM HOME. NO REAL PATTERN, OTHER THAN ITS A SECOND START OF THE VEHICLE. WHEN STARTING, ALL THE VEHICLES NORMAL START-UP INFORMATION IS DISPLAYED, THE RADIO WORKS, HEADLIGHTS ARE ON, ETC. THE DISPLAY DOES NOT SHOW THAT THERE IS A PROBLEM WITH THE VEHICLE. ALL SEEMS NORMAL EXCEPT FOR THE START AND IMMEDIATE SHUTDOWN.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THEY STATED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE VEHICLE HAD BEEN AT A THE DEALER FOR A MONTH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR DIODE THERMAL FATIGUE SAFETY RECALL. *LD *TR

CAR SHUTS OFF WHILE DRIVING. NEW ALTERNATOR, NEW STARTER, NEW BATTERY AND THE PROBLEM STILL OCCURS. CAR SHUTS OFF COMPLETELY, WHEEL TIGHTENS UP. THIS IS NOT WHEN THE CAR IS IDLE, IT'S WHEN THE CAR IS MOVING. DANGEROUS AND DEADLY.

FUEL PUMP RELAY RECALL (R09). I TOOK MY VEHICLE FOR THIS RECALL ON 2015. NOW, 2019, A COUPLE OF WEEKS AGO, THE VEHICLE WAS PRESENTING THE CONDITION SUCH AS DIFFICULTY TO START LIKE ONCE A WEEK UNTIL IT START DOING THAT DAILY, SOMETIMES MORE THAN ONCE A DAY. I TOOK IT TO THE DODGE SERVICE CENTER AND IT WAS IDENTIFY AS THE SAME ISSUE. REPAIRING WILL TAKE A COUPLE OF DAYS UNTIL THE PART IS RECEIVE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING, THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN THE RPMS REACHED A CERTAIN NUMBER. THE FAILURE OCCURRED OFTEN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

BRAKE SYSTEM STOPPING POWER IS GREATLY REDUCED. THIS VEHICLE HAS ALREADY HAD THE BRAKE BOOSTER RECALL COMPLETED SEVERAL MONTHS AGO. THE PROBLEM HAS JUST OCCURRED YESTERDAY. VEHICLE WAS IN MOTION ON THE FREEWAY, THE LACK OF BRAKING POWER CAUSED ME TO SWERVE INTO TRAFFIC TO AVOID SLAMMING INTO A SCHOOL BUS I WAS BEHIND, AND NARROWLY AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE.

THE VEHICLE WAS TRAVELING IN A STRAIGHT LINE ON SOUTHBOUND INTERSTATE 5, AND TRAVELING AT FREEWAY SPEEDS. THE FRONT PASSENGER SEAT HEAD REST UNEXPECTEDLY DEPLOYED- STRIKING THE PERSON SEATED IN THAT SEAT IN THE HEAD. THANKFULLY, IT WAS NOT THE DRIVER'S SIDE HEADREST AS THIS UNEXPECTED IMPACT TO THE HEAD MAY HAVE CAUSED A REACTION RESULTING IN LOSS OF CONTROL OF THE VEHICLE. WHEN CHECKING ONLINE, THERE APPEAR TO MULTIPLE OCCURRENCES OF THIS TYPE OF UNNECESSARY DEPLOYMENT OF THIS TYPE OF SAFETY DEVICE ON DODGE VEHICLES OF THIS ERA.

BACKING OUT OF GARAGE AND TH DRIVERS SIDE HEAD REST EJECTED. NO REAR IMPACT OR ANYTHING. IT HIT ME IN THE BACK OF THE HEAD AND SCARED ME TO DEATH. TOOK THE CAR BY THE DODGE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEY ZIP TIED IT TOGETHER.

TAKATA RECALL. I COULD FEEL MY CAR WAS NOT SHIFTING PROPERLY THEN FINALLY MY CHECK ENGINE LIGHT CAME ON & I WENT & GOT THE CODE P0730 READ IT CAME BACK AS GEAR RATIO. SOMETHING TO DO WITH THE INSIDE OF THE TRANSMISSION.

WE OWN A 2013 DODGE DURANGO WITH 175,000 MILE ON IT AND HAS BEEN A GREAT VEHICLE UP UNTIL IT STARTED LOSING POWER WHILE DRIVING. AFTER HAVING SEVERAL MECHANICS TROUBLE SHOOT THE ISSUE WE FOUND OUT THE THE ENGINE WAS ACTUALLY MISFIRING AND BECAUSE OF A BAD LIFTER. AFTER OUR MECHANIC CONTACTED OUR LOCAL DEALERSHIP TO FIND OUT THAT THE LIFTER FOR THE 5.7 HEMI ENGINE IS ON BACKORDER WITH NO ETA OF WHEN IT WILL BE IN AND BEING TOLD THAT THIS IS A VERY COMMON ISSUE. THIS TELLS ME THAT THERE NEEDS TO BE MORE INVESTIGATED HERE, AFTER DOING SOME RESEARCH IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH DODGES 5.7 HEMI ENGINE NOT JUST IN THE DURANGO BUT IN ALL OF THEIR VEHICLES AND THAT OTHER PEOPLE HAVE REPORTED THIS ISSUE BUT NOTHING HAS BEEN DONE ABOUT THIS. THIS ISSUE COULD HAVE LEAD TO A MUCH BIGGER SAFETY ISSUE IF THE ENGINE STALLING WOULD HAVE HAPPENED AND CAUSE HARM OR DEATH OF MY HUSBAND WHILE DRIVING THIS VEHICLE. RIGHT NOW WE ARE JUST FIGHTING TO RECOUP OUR COSTS FOR THE REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR.

DODGE DURANGO 2013- 78,000 MILES: ON MULTIPLE OCCASIONS WHILE DRIVING OUR 2013 DURANGO IT JUST SHUTS OFF. ALL INSIDE ELECTRICAL DEVICES GO BLANKS AND WE LOSE POWER STEERING. WE HAVE DOCUMENTED DATES OF WHEN THIS HAS OCCURRED AND IT CAN BE 5 MINUTES INTO THE DRIVE OR 45 MINUTES ON A BUSY HIGHWAY. WE HAVE HAD IT THE GARAGE MULTIPLE TIMES AND THEY CONTINUE TO TELL US WITHOUT A CODE THEY CAN NOT DIAGNOSE ANY ISSUES. THIS HAS BEEN HAPPENING SINCE JUNE 2018. WE REPORTED THIS ISSUE TO DODGE. THEY SUGGESTED WE GO TO THE GARAGE FOR A DIAGNOSIS. WE TRIED AGAIN ON 12/26/18 TO GET A DIAGNOSIS AND THEY AGAIN COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WITHOUT A CODE. AS MY HUSBAND PROCEEDED TO DRIVE AWAY FROM THE GARAGE, IT SHUT OFF AGAIN. HE WENT BACK INTO THE GARAGE AND THEY SAID THEY COULDN'T FIND ANY CODES. SO WE CONTINUE TO PAY FOR GARAGE VISITS WITH NO ANSWERS. WE ARE NOW AFRAID TO DRIVE OUR ONLY VEHICLE BECAUSE IT SHUTS OFF COMPLETELY WHILE DRIVING. IT IS COMPLETELY DANGEROUS TO BE DRIVING DOWN A BUSY HIGHWAY AND YOU LOSE YOUR POWER STEERING OR IF YOU ARE PULLING OUT OF AN ESTABLISHMENT AND LOSE POWER IN FRONT OF OTHER CARS. WE PAID A LOT OF MONEY FOR THIS CAR AND HAVE TAKEN CARE OF IT WITH REGULAR OIL CHANGES AND GARAGE VISITS. THIS SEEMS LIKE A MAJOR SAFETY ISSUE AND DODGE SHOULD BE CONCERNED THAT SOMEONE MAY BE HURT OR KILLED.

FUEL PUMP ISNT GETTING ANY POWER. HAS BEEN REPLACED BRAND NEW EACH TIME AND CAR JUST SHUTS UP AND STALLS WONT TURN ON

HEADREST DEPLOYED WITHOUT IMPACT TO VEHICLE. HEADREST DAMAGED AS A RESULT. NOT ABLE TO RESET DUE TO DAMAGE CAUSED. IN NEED OF REPLACEMENT. VEHICLE WAS STATIONARY AND NOT RUNNING AT THE TIME OF DEPLOYMENT.

IN NOVEMBER 17, 2016 A RECALL CAMPAIGN 15V-115 WAS ISSUED. MY DURANGO WAS SERVICED BY DEALER DUE TO THIS RECALL. RECENTLY I TOOK THE VEHICLE TO THE TRIANGLE DEALERS IN PUERTO RICO, WITH THE SAME ISSUE. THEY WANTED TO CHANGE THE FUEL PUMP, BECAUSE THIS WAS THE DIAGNOSTIC OF THE MECHANIC. I DID NOT AGREED WITH THE DIAGNOSTIC BECAUSE I HAD ALREADY VERIFIED THAT WHEN I MOVED THE CABLES OF THE RELAY THEY INSTALLED, THE VEHICLE TURNED ON AGAIN. I PICKED UP MY DURANGO AT THE DEALER ON THE DECEMBER 24, 2018. NOW THE DURANGO HAS THE SAME PROBLEM, IT ACTUALLY STALLED WILL DRIVING ALMOST CAUSING ME TO HAVE AN ACCIDENT ON THE 25TH. MY COMPLAIN IS THE THE RELAY INSTALLED IN THESE VEHICLES ARE NOT THE SOLUTION. I'VE RESEARCH OTHER VEHICLES OWNER WHO HAVE HAD THE SAME PROBLEM OCCURRING OVER TIME AGAIN, AS I AM RIGHT NOW.

ESTABA PARADO CON EL MOTOR ENCENDIDO Y EL ALTERNADOR EMPEZ A ARDERSE Y PROBOCO PROBLEMAS ELECTRICOS

AROUND JANUARY OF 2018 MY 2013 DURANGO R/T 4WD LOW LIGHT STARTING BLINKING WHILE DRIVING ON THE HIGHWAY, PULLED OVER TO TRY AND GET IT TO TURN OFF BY PLACING IN NEUTRAL AND TURING OFF. THIS FIXED IT AND BEGAN TO DRIVE AGAIN ON THE HIGHWAY AND THE LIGHT TURNED BACK ON, NO CHECK ENGINE LIGHT EVER CAME ON. TOOK THE TRUCK TO ONE OF THE LOCAL DODGE DEALERSHIPS AND THEY STATED THAT THE VEHICLE WAS IN WORKING CONDITION AND MEETING MANUFACTURE SPECIFICATION. THEN AGAIN IN AUGUST 2018, MY TRANSFER CASE STARTED TO MAKE A TICKING NOISE AND WOULD ENGAGE INTO LOW BY ITSELF WHEN TAKING TURNS AND NO DASH LIGHT WARNING. THIS TIME I TOOK IT TO A LOCAL DRIVELINE SHOP AND THEY IDENTIFIED THAT THE TRANSFER CASE NEEDED TO BE REBUILT AND THAT IT BURNT OUT THE TRANSFER CASE MOTOR. THE TRANSFER CASE WOULD NOT ENGAGE IN 4WD LOW BY USING THE SWITCH BUT WOULD ENGAGE ON ITS OWN. STILL, NO CHECK ENGINE LIGHT OR NOTIFICATION THAT THE TRANSFER CASE MOTOR WAS IN OPERATIONAL. ADDITIONALLY, WHEN I TOOK THE TRUCK IN FOR THE 4WD LOW ISSUE, I HAD THEM LOOK AT THE RPM GAUGE AND RADIO. THE RPM GAUGE WOULD JUST BOUNCE AND HESITATE WHEN ACCELERATING AND THE RADIO WOULD JUST CHANGE STATIONS BY ITSELF. AFTER INSPECTION BY THE LOCAL DODGE DEALERSHIP, THEY STATED THAT THEY SEE THE ISSUE WITH THE RPM GAUGE AND RADIO, BUT SINCE THE VEHICLE IS MEETING ALL MANUFACTURE SPECIFICATION THEY ARE UNABLE TO DO ANYTHING.

DURANGO STARTED JERKING WHEN GOING UP HILLS, HARD TIME SHIFTING GEARS, AND SOMETIMES WOULDN'T SHIFT AT ALL, AND OVERDRIVE NOT FUNCTIONING

SOMETIMES IN TRYING TO START, TURNING THE KEY RESULTS IN NO RESPONSE WHATEVER FROM THE ENGINE. A SECOND OR THIRD ATTEMPT IS NECESSARY. HAVE ALSO HAD SEVERAL PROBLEMS WITH STALLING WHILE DRIVING. RECENTLY I WAS DRIVING AT 30 MPH AND A TOTAL LOSS OF POWER HAPPENED, I COASTED IT TRYING TO TURN INTO A PARKING LOT THEN THE ENGINE CAME BACK TO LIFE AND I WAS ABLE TO DRIVE HOME. WE HAVE HAD A SIMILAR PROBLEM 2 YEARS AGO, EXCEPT IT WAS JUST NON-STARTING INTERMITTENLY. HAD IT TOWED SEVERAL TIMES. AFTER THEY TRIED REPLACING THE TIPM (AND THIS HAD ALREADY BEEN REPLACED IN A RECALL) THEY FOUND IT WAS A FAULTY FUEL PUMP. NOW MORE PROBLEMS.

T36 RECALL. DRIVING DOWN A BUSY STREET, BATTERY LIGHT ILLUMINATED FOR A SECOND, WIPERS STOPPED WORKING, CAR IMMEDIATELY SHUT OFF. KEY STUCK IN IGNITION. WENT TO TRY AND HAVE CARE JUMP STARTED, DID NOT WORK. FELT CABLES FROM BATTERY AND ALTERNATOR BOTH HOT. TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED STATING RECALL FOR ALTERNATOR, PCM FRIED. DEALERSHIP IS STATING NOT RELATED. CALLED FCA GROUP WHO STATED DEALER WOULD HAVE TO CALL THEM. DEALER STATES NOT RELATED, NO OUTCOME. HAVING VEHICLE TOWED AWAY AS DEALER IS QUOTING ME $1100.00 FOR REPAIRS TO PCM. DURING FAULT, INTERSECTION WAS VERY BUSY MAIN STREETS, INFANT IN CAR SEAT CARS 1 CAR WAS CLOSE TO HITTING VEHICLE. VERY UNSAFE. UNABLE TO PUT CAR IN GEAR, HAD TO HAVE POLICE BEHIND CAR AS HAZARDS WOULD NOT WORK. POWER TO VEHICLE NOT ON.

FRONT PASSENGER ACTIVE RESTRAINT HEADREST DEPLOYED WHILE DRIVING WITHOUT COLLISION OR OTHER KNOWN EVENT ON CITY STREET AT POSTED SPEED. MY TEENAGE SON SITTING IN SEAT WHILE RESTRAINED WAS STRUCK IN BACK OF THE HEAD WHEN HEADREST DEPLOYED FORWARD, BUT HE WAS NOT INJURED BY THIS EVENT. THE HEADREST CANNOT BE REPAIRED OR RESET, AND FIAT CHRYSLER AMERICA (DODGE) HAS DISCONTINUED THIS PART AND NO LONGER KEEPS IT IN STOCK FOR REPLACEMENT NOR DO THEY OFFER AN ALTERNATIVE PART TO MAKE THE SEAT/HEADREST SAFE AND SERVICEABLE.

SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO COMPLETED ON MY 2013 DURANGO SHORTLY AFTER NOTIFIED BY CHRYSLER. AT OR AROUND JUNE 2018 THE VEHICLE STARTED EXPERIENCING SAME SYMPTOMS AS DESCRIBED IN SAFETY RECALL R09 EVEN AFTER EXTERNAL FUEL PUMP RELAY WAS INSTALLED. AT FIRST, SYMPTOMS WERE INTERMITTENT AND SPORADIC, HAPPENING EVERY FEW WEEKS. AS TIME PROGRESSED STARTER WOULD CRANK UNTIL IT TIMED OUT WITHOUT VEHICLE STARTING. SOMETIMES VEHICLE WOULD START BUT ACT AS IF IT WAS RUNNING OUT OF GAS SPITTING AND SPUTTERING AND WOULD HAVE TO TURN VEHICLE OFF TO END SPUTTERING. NOW THE VEHICLE CONTINUES TO HAVE THE ABOVE SYMPTOMS HOWEVER THEY ARE MORE OFTEN (ONCE OR TWICE A WEEK, AND OFTEN DAILY) AND HAVE LEFT ME STRANDED SEVERAL TIMES . HAVE TAKEN VEHICLE TO DEALERSHIP FOR DIAGNOSIS BUT NO CODES AND WAS TOLD "WITHOUT A TROUBLE CODE WE CAN'T DIAGNOSE THE VEHICLE BRING IT BACK WHEN IT HAPPENS AGAIN." THE NO START EXTENDED CRANKING UNTIL STARTER TIMES OUT AND THE SPUTTERING ALL OCCUR STATIONARY DURING START UP.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT A SLOW SPEED, THE CONTACT HEARD AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE AND SMOKE BILLOWED FROM UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO LARRY H. MILLER DODGE RAM TUCSON (LOCATED AT 4220 E 22ND ST, TUCSON, AZ 85711, (520) 395-9311) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *DT*JB

ENGINE SHUTDOWN TWICE TODAY DURING LOW SPEED DRIVING 30MPH. NEEDED TO SHIFT TO NEUTRAL AND MOVE KEY TO OFF AND RESTART. DURING SHUTDOWN DASH LIGHTS WENT DARK - NO RPM, SPEED OR WARNING LIGHTS WERE TURNED ON. HAS HAPPENED MULTIPLE TIMES SINCE 2017 INCLUDING WHEN ACCELERATING ON AN HIGHWAY RAMP, CURRENTLY SHUTTING DOWN DAILY TYPICALLY WHEN ENGINE IS COOL. HUMES DODGE IN WATERFORD PA COULD NOT REPLICATE ISSUE WHEN VEHICLE WAS CHECKED 10/2018. DEALER STATED BATTERY WAS LOW CAPACITY, BATTERY REPLACED AND ISSUE REPEATED. NO FAULT CODES SHOWN IN COMPUTER SCAN.

VEHICLE TURNS OFF WHEN DRIVING. VEHICLES LOSSES COMPLETE ELECTRICITY/POWER WHILE DRIVING.

2013 DODGE DURANGO R/T WITH OVER 100K MILES SEPTEMBER 21, 2018 VEHICLE WAS TAKEN TO A MECHANIC TO FIND THE SOURCE OF THE CHECK ENGINE LIGHT AND TICKING IN THE ENGINE. THE TICKING WAS PRESENT WHEN THE VEHICLE WAS IDLING OR DRIVING. THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING DOWN THE INTERSTATE. TWO MECHANICS, A NEW ENGINE, AND $8,649 LATER THE FOLLOWING ISSUES WERE FOUND WITH THE ORIGINAL STOCK ENGINE: "FOUND LIFTER ROLLER LOCKED UP AND DAMAGE LOBE ON CAMSHAFT' AND 'METAL IN THE OIL PAN'. AFTER MUCH RESEARCH IT HAS BEEN FOUND THAT LOCKED UP LIFTERS ARE TAKING CHUNKS OUT OF THE CAMSHAFT, AND THE PIECES OF METAL THAT ARE KNOCKED OFF ARE GOING INTO THE ENGINE. THIS IS A VERY SERIOUS PROBLEM THAT COULD RESULT IN COMPLETE ENGINE FAILURE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS.

I HAVE THE 5.7 LITER ENGINE. I WAS ADVISED THAT THE FUEL PUMP RELAY AND THE WIRING HARNESS WERE THE SUBJECT OF A RECALL BECAUSE IT COULD CAUSE THE PUMP TO SHUT DOWN AND THE ENGINE WOULD STOP RUNNING. ON 11/17/2016 I TOOK MY CAR TO CHRYSLER DODGE JEEP RAM IN SEATTLE FOR AN OIL CHANGE, AND THEY REPLACED THE FUEL PUMP RELAY AND INTEGRATED WIRING HARNESS. I HAD NOT PREVIOUSLY HAD A PROBLEM WITH THE ENGINE SHUTTING DOWN. THE FUEL PUMP RELAY THEY INSTALLED IN MY CAR WAS DEFECTIVE, AND FAILED COMPLETELY ABOUT 22 MONTHS AFTER IT WAS INSTALLED. MY CAR WAS PARKED AND SEVERAL TIMES MY ATTEMPTS TO START THE CAR WERE FRUSTRATED. THE ENGINE WOULD START, BUT RAN VERY ROUGHLY FOR A SECOND OR TWO BEFORE STOPPING. RAIRDONS CHRYSLER JEEP IN KIRKLAND CHARGED ME $294.28 TO DIAGNOSE THE PROBLEM, AND ADVISED THAT IT WAS A DEFECT IN THE FUEL PUMP RELAY. ON SEPTEMBER 25, 2018, RAIRDONS CHRYSLER JEEP IN KIRKLAND INSTALLED A REPLACEMENT AND CHARGED ME $282.96, CLAIMING THAT THEIR INFORMATION WAS THAT THE REPLACEMENT PART WAS INSTALLED MORE THAN TWO YEARS PREVIOUSLY, AND I HAD TO PAY FOR THE PART AND INSTALLATION BECAUSE IT WAS ONLY WARRANTED FOR 2 YEARS. RAIRDON'S IS INCORRECT, THE REPLACEMENT WAS INSTALLED LESS THAN 2 YEARS BEFORE FAILING. THIS SEEMS UNFAIR AND IMPROPER. THE REPLACEMENT SHOULD BE SUBJECT TO THE SAME CONDITIONS AND TERMS AND SAFETY STANDARDS AS THE CAR AND PARTS ARE. I THINK THE DIAGNOSIS AND REPLACING THE PART SHOULD NOT BE CHARGEABLE TO ME BECAUSE THE PART IS SUBJECT TO A SAFETY RECA

OUR DURANGO WAS PURCHASED BRAND NEW IN 2013. BY THE FIRST 10,000 MILES I COULD TELL THAT THE TRANSMISSION WAS SLIPPING. IT WOULD SOUND OUT OF GEAR A LOT OF TIMES, AND WOULD LACK POWER WHEN ACCELERATING AS IF I WEREN'T GIVING IT GAS. I REPORTED THIS TO THE DEALERSHIP, WHO REPEATEDLY DISMISSED IT AS BEING NOTHING. FINALLY AT APPROX. 30,000 MILES+, MY CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP DISMISSED IT AS BEING A SENSOR PROBLEM. BUT THE CHECK ENGINE LIGHT CAME BACK ON WITHIN A WEEK. THE DEALERSHIP ATTRIBUTED THIS TO THE WEATHER! FINALLY AT APPROX. 45,000 MILES, THE DEALERSHIP SAID MY TORQUE CONVERTER WAS BAD AND I NEEDED A NEW TRANSMISSION. HOWEVER, INSTEAD OF PUTTING IN A NEW TRANSMISSION, THEY REBUILT OURS. SOME 40,000 MILES LATER, WE NOTICED THE SAME SYMPTOMS AGAIN. HOWEVER, NO CHECK ENGINE LIGHT CAME ON. AND ONCE AGAIN, WE WERE TOLD IT WAS NOTHING. AS THE PROBLEM PERSIST, WE DECIDED TO TAKE THE VEHICLE IN FOR A TRANSMISSION SERVICING. HOWEVER, THE DEALERSHIP COULD NOT DO IT. WE WERE TOLD THAT OUR TORQUE CONVERTER WAS BAD AGAIN, AND WE NEEDED A NEW TRANSMISSION. BUT THIS TIME WE WOULD HAVE TO PAY FOR IT, AS THE WARRANTY HAD EXPIRED AT 100,000 MILES. NEVER MIND THE FACT THAT THEY HAD TO REPLACE/REBUILT IT AT 45,000 MILES. GO FIGURE? FAST FORWARD TO THE PRESENT.....OUR TRANSMISSION HAS GONE OUT AGAIN. THIS WILL BE THE THIRD REPLACEMENT, AND FOURTH TRANSMISSION FOR OUR VEHICLE. SOMETHING IS DEFINITELY WRONG. WE'VE ALSO NOTICED THAT THE TRUCK WILL STALL AT TIMES WHILE IN MOTI

MY CAR STARTED TO STALL. I HAD THE BATTERY REPLACED BUT IT STILL STALLED, ENDED UP HAVING IT TOWED TO A DICK POE DODGE DEALERSHIP THE NEXT DAY, 10/6/18...HAD TO RENT A CAR 10/8/18 BECAUSE THEY STILL COULDN'T FIND IT AND APPARENTLY IT WAS THE FUEL PUMP RELAY. THIS PART WAS A RECALL IN 2015 BUT THEY SAID SINCE IT'S BEEN PAST 2 YEARS SINCE IT WAS REPLACED I HAD TO PAY THIS TIME. MY COMPLAINT IS WHY IS IT MY RESPONSIBILITY TO PAY A RECALL REPLACEMENT IF IT IS STILL BREAKS EVEN THOUGH I JUST BOUGHT THE CAR LAST YEAR. HIGHLIGHT, MY ENGINE LIGHT CAME BACK ON SO NOW I HAVE TO TAKE IT BACK FIRST THING IN THE MORNING.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE TRANSMISSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE PROPERLY. AFTER STOPPING AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LOCKMANDY DODGE, 920 N NAPPANEE ST, ELKHART, IN) WHERE THE TRANSMISSION SENSOR WAS REPLACED AND THE TRANSMISSION FLUID WAS FLUSHED, BUT THE FAILURES CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. AFTER REPLACING THE HEADLAMP BULBS SEVERAL TIMES, THE CONTACT WAS INFORMED THAT THE WIRING HARNESS TO THE HEADLAMP WAS MELTED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL SWITCH MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO GEORGIA CHRYSLER DODGE JEEP (LOCATED AT 12114 US-301, STATESBORO, GA 30458, (912) 871-7250) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO WIRING FAILURE AND NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

WE PURCHASED OUR 2013 DODGE DURANGO NEW IN 2013. THERE ARE SEVERAL RECALLS ON THE VEHICLE SINCE IT WAS PURCHASED. IN 2015, WE RECEIVED A RECALL ON VEHICLE MAY INSTALL AND CAUSE AN ACCIDENT. THE PART ADDRESS WAS THE TIPM. AFTER THE SO CALLED FIX, OUR VEHICLE NEVER RAN PROPERLY. THE CAR WILL RUN ROUGH, OR SLUGGISH. CHECK ENGINE LIGHT COMES AND WHEN I TOOK IT TO THE LOCAL SHOP THEY SAID IT WAS OXYGEN SENSORS. WE REPLACE TWO BUT IT NEVER TOTALLY FIX THE CAR. IT WILL NOT START AT TIMES. FINALLY IT STARTED STALLING. I CONTACTED THE DEALER THE TIPM ISSUES AND I WAS TOLD IT WAS FIXED AND THAT THE VEHICLE IS NO LONGER UNDER WARRANTY. I DID AN EXTENSIVE RESEARCH AND ALL OF THE COMPLAINTS ON THIS VEHICLE POINTED TO THE TIPM WHICH IT MAKES SENSE. I AM IN THE PROCESS OF PURCHASING A REPLACEMENT PART BUT IN THE MEANTIME I FLED A COMPLAINT TO ADDRESS THE UNWILLING SUPPORT FROM MY DODGE DEALER. I FEEL THAT DOGE FAILED TO PROPERLY ADDRESS THIS ISSUE.

I WAS NEVER SENT A RECALL NOTICE FOR MY VEHICLE TO START, MY WIFE WAS DRIVING THE VEHICLE WHEN IT LOST ALL POWER AND THE ALTERNATOR CAUGHT FIRE. MY VEHICLE IS CURRENTLY AT PELLIGRENO JEEP IN WOODBURY HEIGHTS, NJ. I HAVE BEEN IN CONSTANT BACK AND FORTH WITH FCA THE AGENCY THAT IS HANDLING THE RECALL THEY ARE REFUSING TO GIVE ME A LOANER AND ARE PUSHING BACK ON COVERING SOME OF THE REPAIRS. THIS HAPPENED OVER 5 WEEKS AGO AND IT IS EFFECTING OUR HOME AND PROFESSIONAL LIVES.I HAVE BEEN ROUTINELY LIED TOO AND HUNG UP ON, WE ARE ASKING FOR ASSISTANCE, MY CONTACT NUMBER IS (XXXXX). THE VEHICLE WAS IN MOTION TRAVELING ON STATE ROAD. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I BOUGHT MY VEHICLE BRAND NEW. ON SEVERAL OCCASIONS IT REFUSED TO CRANK. I COMPLETED THE RECALL ON THE FUEL PUMP & ALTERNATOR. HOWEVER, THIS WEEKEND IT BEGAN HAVING THE SAME PROBLEM. THEN SUNDAY IT COMPLETED STOP. I WAS TOLD MY TOW COMPANY, THIS AN ONGOING PROBLEM WITH DODGE. WHY HAVE THEM BEEN MADE TO FIX THIS ISSUE.

WHILE DRIVING ON THE FREEWAY WITH MY SON, THE ELECTRICAL SYSTEM SHUT DOWN CAUSING THE VEHICLE TO LOSE ALL POWER. WITHOUT TOUCHING THE KEYS OR ANYTHING, THE VEHICLE SEEMED TO "REBOOT" AND STARTED OPERATING NORMAL AGAIN AS I PULLED OVER. THIS SEEMS TO BE THE EXACT PROBLEM OUTLINED BY THE MULTIPLE RECALLS ISSUED BY FCA ON THE ALTERNATOR (RECALL 17V435000 AND RECALL 14V634000) HOWEVER, THEY REFUSE TO SERVICE MY ALTERNATOR OR EVEN CHECK THE PART NUMBER OF THE ALTERNATOR TO CONFIRM IF IT IS AN AFFECTED PART!!! I DO NOT HAVE ANOTHER CAR AND LIVE IN CONSTANT FEAR THAT THIS ISSUE IS PUTTING MYSELF AND MY CHILDREN IN DANGER EVERY DAY!!!

STOPPED AT A LIGHT AND VEHICLE STARTED TO SMOKE. NO OTHER INDICATORS THAT ANYTHING WAS WRONG. OPENED HOOD AND THE ALTERNATOR WAS SMOKING. CLOSED THE HOOD PUSHED OUT OF THE WAY OF TRAFFIC AND WALKED AWAY. CAR CAUGHT FIRE AND BURNED. TOTAL LOSS. THERE IS A RECALL ON THE ALTERNATOR FOR MY VEHICLE AND DODGE IS CLAIMING NO FAULT. RECALL # P60 / NHTSA 14V-634

WHILE DRIVING, THE IGNITION SWITCH MAY FAIL AND THINK THAT THE KEY HAS BEEN REMOVED. THIS RESULTS IN A TOTAL LOSS OF POWER AND THE ENGINE CUTTING OFF. THE RESULT IS VERY LIMITED STEERING AND BRAKING CAPABILITY. THIS HAPPENED MORE THAN 6 TIMES AND INCLUDED 4 VISITS TO THE DEALER BEFORE THEY COULD IDENTIFY WHY IT WAS SHUTTING OFF RANDOMLY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.

I WAS DRIVING MY 2013 DODGE DURANGO CITADEL. WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE HEADREST BECAME DISLODGED AND SPRUNG OPEN OUT OF NO WHERE. THANKFULLY, NO ONE WAS IN THE SEAT AS THEY COULD HAVE BEEN SEVERELY INJURED. AFTER CONTACTING THE DEALERSHIP IT APPEARS THE PLASTIC RETAINING PIN RECEIVER HAD BROKE. SMALL PIECES OF PLASTIC WERE INSIDE THE HEADREST AND IT IS UNABLE TO BE RESET. THE DEALERSHIP DOES NOT COVER THIS UNDER ANY WARRANTY AND IT WOULD BE ALMOST $800 TO REPAIR. I BELIEVE THIS HEADREST IS ALSO CONNECTED TO MY AIRBAG DEPLOYMENT SYSTEM. IT IS UNKNOWN IF ANY FURTHER ISSUES COULD HAPPEN FROM THIS.

WHILE DRIVING IT WILL RANDOMLY SHUT OFF. DURING INITIAL STARTUP IT SOUNDS AS THOUGH IT'S OUT OF GAS AND WILL NOT START; SOMETIMES TAKING UP TO 9 OR 10 ATTEMPTS FOR IT TO CRANK

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STILL STALLED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

VEHICLE WAS PARKED. MALE DRIVER EXITED VEHICLE AND LEANED BACK INTO DRIVER'S SEAT TO RETRIEVE BELONGINGS FROM BEHIND PASSENGERS SEAT. UPON DOING SO HE PLACED HIS HAND ON THE HEADREST OF THE DRIVER'S SEAT. IT WAS AT THIS TIME THAT THE ACTIVE HEAD RESTRAINT SYSTEM ACTIVATED ON THE DRIVER SEAT. UPON EXAMINATION BY MECHANIC IT WAS DETERMINED THAT PLASTIC HINGES HAD BROKEN IN THE HEADREST. VEHICLE PURCHASED NEW 8/2013, 150K MILES. REPLACEMENT HEADREST: $650 PLUS LABOR.

MY VEHICLE SHUT OFF FOR THE FIRST TIME AS I WAS DRIVING AT ABOUT 25 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I WAS ABLE TO PUT THE VEHICLE ON P AND THEN START IT WITH NO PROBLEM. NO ENGINE LIGHT APPEARED AT ANY MOMENT. THE SAME THING HAPPENED A SECOND TIME AS I WAS GOING APPROXIMATELY 35 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. SAME THING - I WAS ABLE TO START THE VEHICLE WITH NO PROBLEM, NO ENGINE LIGHT TURNING ON. MY VEHICLE SHUT OFF AGAIN FOR THE THIRD TIME AS I WAS MAKING A LEFT AT AN INTERSECTION WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I PUT THE VEHICLE IN P AND STARTED IT WITH NO PROBLEM, AND NO ENGINE LIGHT TURNING ON.

AS ME AND MY MOTHER WAS SITTING IN BURGER KING DRIVE THRU THE PASSENGER FRONT SEAT HEADREST SUDDENLY DISENGAGED AND HIT MY MOTHER IN BACK OF THE HEAD.

TO WHOM THIS MAY CONCERN: THE AXLE SHAFT NUT IS NOTORIOUS FOR RUSTING BADLY ON THESE VEHICLES. WATER GETS TRAPPED BEHIND THE CENTER CAP ON THE WHEEL AND MOISTURE CAUSES THE SHAFT ENDS AND NUTS TO CORRODE AT AN ACCELERATED RATE. MINE ARE ALMOST COMPLETELY UNRECOGNIZABLE AS NUTS AT THIS POINT, AND SHOULD I HAVE TO REMOVE THE NUTS TO SERVICE ANYTHING (EMERGENCY BRAKE COMPONENTS FOR EXAMPLE) I WILL END UP HAVING TO YANK OUT AND COMPLETELY REPLACE MY CV SHAFTS. THIS IS A WELL DOCUMENTED DESIGN FLAW THAT MAY ALSO BE THE RESULT OF INFERIOR METALS USED TO MANUFACTURE THE AXLE SHAFTS (FCA WILL NEVER ADMIT THAT). IF MY AXLES WERE TO FAIL AT A HIGH SPEED OF RATE, DUE TO INFERIOR METALS USED BY THE FCA, I WOULD THINK THAT WOULD BE A DESIGN ISSUE THAT SHOULD BE COVERED BY THE MANUFACTURER. GOOGLE "DURANGO AXLE SHAFT NUT RUST" OR "WK2 AXLE SHAFT NUT RUST" AND SEE FOR YOURSELF. THE PHOTOS ARE HORRIFYING. I FIND THIS TO BE VERY DISTURBING, AND LIFE THREATENING. THIS PROBLEM WAS FIXED STARTING WITH 2014 VEHICLES, AND MINE IS A 2013. I WOULD LIKE TO HAVE THIS PROBLEM RESOLVED, AS IT WOULD BE MUCH EASIER FOR YOU ALL TO FIX THIS RATHER THAN FIX A LAWSUIT IF I HAVE A VEHICLE FAILURE. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE TIPM HAS CAUSED MY VEHICLE TO STALL. MY WINDOW WIPERS COME ON AUTOMATICALLY AND THE FUEL GAUGE HAS GONE DOWN TO NO FUEL EVEN WHEN THERE IS FUEL IN THERE. ALL THE DASH LIGHTS COME ON IN THE VEHICLE WHILE IN MOTION. HORN IS HONKING AS WELL AS ALARM ALL WHILE DRIVING. HAZARDS LIGHTS AS WELL.

FOR MONTHS NOW, I HAVE HAD TO COMPLAIN TO MY DODGE DEALER WHERE I PURCHASED MY 2013 DODGE DURANGO AND GET IT SERVICED ABOUT HOW IT SUDDENLY STALLS WHILE DRIVING. I HAVE ASSOCIATED IT WITH HITTING A BUMP SUCH AS A POTHOLE OR GOING OVER RAILROAD TRACKS AND IT WILL DIE OUT AND I HAVE TO PUT IT IN PARK. IT WILL THEN START RIGHT BACK UP. IT HAS HAPPENED ON CITY STREETS AS WELL AS HIGHWAYS. NO CODES ARE SHOWING UP AND BATTERY AND ALTERNATOR CHECK OUT FINE. CABLES ALL HAVE A GOOD CONNECTION AND FUSES ARE SAID TO BE GOOD. I GET TOLD "HAVE TO WAIT UNTIL IT GETS WORSE" OR "YOU'LL HAVE TO LEAVE IT WITH US SO WE CAN DRIVE IT AND WAIT FOR IT TO DO IT" BUT THIS IS MY ONLY VEHICLE AND IT MAY DO IT NUMEROUS TIMES ONE DAY AND WILL NEVER DO IT AGAIN OVER THE NEXT MONTH. IT'S RANDOM. I HAVE NOTICED THERE WAS AN ALTERNATOR RECALL ON 2011-14 YR MAKES OF THE DURANGOS BUT MY VIN SHOWS MINE IS CLEAR AND THE FUEL PUMP RELAY RECALL HAS BEEN FIXED. SOMETHING IS DEFINITELY NOT RIGHT.

I HAD AN ELECTRICAL FIRE IN THE HEADLINER BEHIND THE PASSENGER SUN VISOR TODAY 7/18/18. MY VEHICLE WAS REPAIRED PRIOR IN 2014 RELATED TO THE RECALL CONCERNING THIS WIRING. SHORTLY AFTER STARTING THE VEHICLE AND DRIVING, SMOKE STARTED ROLLING OUT FROM BEHIND THE HEADLINER. I PULLED INTO AN AUTO SHOP AND THEY LOCATED THE SOURCE OF THE FIRE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ANTI-WHIPLASH CUSHION DETACHED FROM THE HEADREST ON THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

FUEL PUMP KEPTS MALFUNCTION