STALLING WHILE VEHICLE IS IN MOTION AND NOW THE VEHICLE WON'T START AT ALL. LOSS OF POWER WHEN IT STALLED. *TR
2013 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL PUMP WAS PREVIOUSLY REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT STATED THAT THE TIPM WAS REPLACED TO FIX THE FAILURE OF THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY CAR OFTEN LOSES POWER, THIS IS DUE TO A FUSE/RELAY TO THE FUEL PUMP. THIS WAS A RECALL ITEM, THAT CONTINUES TO FAIL, WHILE I AM ON THE HIGHWAY, CITY STREETS, AND OTHER TRICKY LOCATIONS, SOMETIMES EVEN IN A PARKING LOT. THIS HAS BEEN A RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SINCE NOVEMBER 2019. I CONTINUE TO BUY THE REPLACEMENT PART TO REPAIR MY CAR, WITH NO REIMBURSEMENT FROM DODGE. I HAVE HAD MY CAR INTO DODGE 2 TIME FOR THEM TO REPAIR, I HAVE PURCHASED 2 ADDITIONAL AND PURCHASED AT LEAST 9 ADDITIONAL RELAY SWITCHES FROM AMAZON. SO THIS IS FAILS QUITE OFTEN, 13 RELAY SWITCHES. PART NUMBER IS 5600 7080 AB. I NEED A FIX SOON. *TR
HEAD REST POPPED OUT WHILE DRIVING. *TR
NHTSA RECALL NUMBER19V-813. WHEN IS THIS GOING TO BE RESOLVED?
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CAR WILL NOT START. IT WILL TURN OVER BUT NOT RUN. RECALL WAS LOOKED AT BUT NOT FIXED PERMANENTLY . THIS IS THE 4TH TIME THAT I AM GOING TO HAVE THIS PROBLEM FIXED IN THE PAST 5 YEARS . DODGE CLAIMS THAT THERE IS NO SOLUTION YET . ITS A FUEL PUMP RELAY HOW HARD COULD IT BE TO FIX . TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR. DOES SOME HAVE TO DIE BEFORE DODGE COMES UP WITH A SOLUTION? CAR CAN STALL OUT WHEN ON THE HIGHWAY !!!!
CAR WILL NOT START. CAR TURNS OVER BUT WILL NOT RUN . RECALL WAS LOOKED AT AND TEMPORARY FIXED ON 9/1/15 IT WAS THE FUEL PUMP RELAY . ON 6/18/2019 IT WAS FIXED AGAIN . IT WAS ALSO FIXED ONE TIME BEFORE THIS DATE ( I DO NOT HAVE THAT DATE) TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR THIS MORNING . DODGE CLAIMS THEY DO NOT HAVE A SOLUTION TO THE PROBLEM YET . ITS BEEN 5 YEARS !!! DOES SOMEONE HAVE TO DIE BEFORE THEY FOX IT. THE CAR CAN STALL OUT WHEN ON THE HIGHWAY . THIS WILL BE THE 4TH TIME I WILL HAVE THIS FIXED.. DODGE FIX THIS BEFORE ME OR MY GRAND KIDS DIE!!!!!!!!!!!! *TR
MY CAR BROKE DOWN I TOOK IT TO A DODGE DEALERSHIP TEL ME A START WENT BAD A FUEL PUMP AND CONDENSER THEN I DRIVE BACK FROM QUEENS NY BACK TO ALBANY MY CAR STALLS ON ME LIKE IT DID IN QUEENS NOW DODGE IS TELLING IT'S A ELECTRIC PROBLEM NOW PLUS FUEL PUMP
CAR SHUT OFF IN MIDDLE OF ROAD WHILE DRIVING. I WAS STUCK IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ON A SECONDARY ROAD AND NOT ON A MAJOR HIGHWAY AS I NORMALLY AM. THIS PUT MY SAFETY AS WELL AS THE SAFETY OF MY FAMILY AT RISK. CAR WOULD NOT RESTART AND COULD NOT BE MOVED OUT OF THE ROAD. APPEARS TO BE RELATED TO NHTSA RECALL 19V-813. NO REMEDY IS AVAILABLE. DODGE WANTS ME TO HAVE THE CAR TOWED AT MY COST TO A LOCAL DEALERSHIP. MY HUSBAND TRIED TO REPLACE RELAY BUT PART GIVEN BY AUTO STORE DOESN'T MATCH UP EXACTLY. RECALL WAS FROM 11/14/2019. WHY HAS THE REMEDY NOT BEEN RELEASED? WILL IT TAKE A DEATH FOR SOMEONE TO TAKE THIS SERIOUSLY? I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THE CAR TOWED AND DIAGNOSED. (RECALL RELATED INCIDENT) TS
HEAD REST POPPED OUT AND INTO BACK OF HEAD WHILE DRIVING ON BOTH DRIVER SIDE AND PASSENGER SIDE. OCCURRED AT DIFFERENT TIMES, NOT SIMULTANEOUSLY.
THIS VEHICLE HAS CONSISTENTLY GIVEN ME PROBLEMS WITH STALLING. YEAR AFTER YEAR WITH THIS VEHICLE AND I'M TO THE POINT TO WHERE I CAN BARELY DRIVE IT YET STILL HAVE TO PAY PAYMENT AFTER PAYMENT WHILE FEARING FOR MINE AND MY CHILDREN'S SAFETY IN IT. IT'S ALREADY HAD A RECALL FIXED A FEW YEARS BACK WITH SOMETHING INVOLVING THE FUEL PUMP RELAY AND THAT YET HAS TO STOP THE STALLING AND THE DEALER CAN NEVER TELL ME WHAT THE ISSUE IS... I CAN BE DRIVING 70 MPH MILES DOWN THE HIGHWAY OR 30 MPH IN RESIDENTIAL AND IT JUST COMPLETELY DIES OUT ON ME AND I LOSE CONTROL OF POWER STEERING AND ALL ELECTRICAL GOES OUT ON DASH. SOMETIMES I CAN JUST KEEP TURNING OVER IGNITION AND IT WILL PICK RIGHT BACK UP THEN OTHER TIMES I HAVE TO PUT IN PARK AND RESTART. I HAVE AT TIMES, BUT NOT EACH TIME, ASSOCIATE THE STALL WITH HITTING POTHOLES OR GOING OVER RAILROAD TRACKS, BRIDGES OR ANYTHING THAT MAKES THE VEHICLE FEEL A BUMP YET OTHER TIMES IT DOES IT FOR NO REASON WHATSOEVER. I EITHER NEED IT TO BE FIXED OR GIVEN ANOTHER VEHICLE OF EQUAL VALUE. I'VE PAID SO MUCH ALREADY AND STILL OWE 11 PAYMENTS AND CAN NOT AFFORD TO JUST PURCHASE ANOTHER VEHICLE. WOULD APPRECIATE SOME HELP RESULTING IN A SOLUTION TO BENEFIT ME AND MY FAMILY'S SAFETY. THE DATE BELOW FOR 'WHEN DID IT OCCUR' IS TODAY'S DATE AS IT DONE IT TODAY AND HAS DONE SO OVER THE LAST 5/6 YEARS I'VE HAD IT..
3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR THROUGHOUT THE REV RANGE, UNDER LOAD OR STATIONARY.
STALLS WHILE DRIVING...DOES RESTART BUT STALLS EACH TIME I DRIVE A FEW BLOCKS.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD CRANK BUT WOULD NOT IMMEDIATELY START. THE CONTACT INDICATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST AND ENGINE WOULD NOT START AT ALL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED. THE LOCAL DEALER FINDLAY CHRYSLER/DODGE (10305 US 224 WEST. FINDLAY OH) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V813000(FUEL SYSTEM) BUT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000. (RECALL RELATED INCIDENT) TS
THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?
I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED
THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HAPPENED AGAIN IN 2019. MUST BE A DEFECT. NOW I NO LONGER FEEL SAFE DRIVING THE CAR.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RANDOMLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (UNKNOWN) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 100,000. (RECALL RELATED INCIDENT) TS
TRANSFER CASE IS LEAKING.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (ROB LAMBDIN'S UNIVERSITY DODGE LOCATED AT 5455 S UNIVERSITY DR, DAVIE, FL 33328, PHONE NUMBER: 954-434-5995) WHO INFORMED THE CONTACT THAT THERE WERE NO AVAILABLE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER INFORMED THE CONTACT THAT A REPRESENTATIVE WOULD REACH OUT, HOWEVER, THE CONTACT HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. (RECALL RELATED INCIDENT) TS
POWER STEERING FLUID LEAKING
I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL PUMP) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HEADREST AIRBAG DEPLOYED WHILE DRIVING BUT WAS NOT DUE TO AN IMPACT.
IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.
TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT CONTINUED TO DRIVE AND WAS CHASED DOWN BY ANOTHER MOTORIST WHO INFORMED HER THAT FLAMES WERE UNDERNEATH THE VEHICLE. THE CONTACT QUICKLY STOPPED THE VEHICLE AND SHE AND THE PASSENGER EXITED SAFELY. THE CONTACT NOTICED FIRE UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 70,000.
AC CONDENSER/ TRANSMISSION FLUID COOLER FAILED AT 49,000 MILES CAUSING TRANSMISSION FLUID TO LEAK OUT ON RIGHT UPPER SIDE CAUSING TRANSMISSION TO NOT SHIFT DURING DRIVING OPERATION. LOOSING CONTROL OF ACCELERATION IN THE HIGHWAY. THERE WAS A STRONG DOWN SHIFT CAUSING A STALL ON A MAIN HIGHWAY.
STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING
MY CAR STALLED ON THE HIGHWAY AND EVENTUALLY WOULD NOT START. NOV 18TH I WAS MADE AWARE OF A RECALL RO9 WHICH CAUSED THE ISSUE . I WAITED FOR THE BACKORDERED PART UNIT THE 29TH INCURRING RENTAL CAR COSTS. NOV 14TH ANOTHER RECALL WAS ISSUES V62 FOR SAME PROBLEM. RELATED TO THE PAR THEY INSTALLED ON BY CAR THE 29TH. I ALSO CANNOT BE REIMBURSED FOR MY RENTAL UNTIL THE PAR FOR THE FIRST RECALL IS AVAILABLE AND IT IS UNDER DEVELOPMENT . I AM FORCED TO DRIVE A UNSAFE CAR WITH THE POTENTIAL TO CUT OUT ON THE HIGHWAY WITH NO REMEDY AND NO ETA ON THAT FIX. MY LAST STALL ON THE HIGHWAY ALMOST CAUSED A SERIOUS INJURY. (RECALL RELATED INCIDENT) TS .
ENGINE PRODUCES TICKING SOUND FROM DRIVER SIDE ENGINE HEAD. SUSPECTED ISSUE IS ROCKER ARM OR LIFTER. TICKING SOUND OCCURS AT IDLE ALL THE WAY THROUGH REV RANGE, BUT SEEMS TO DISSIPATE AT HIGHWAY SPEEDS UNDER LOAD. IF NOT FIXED VEHICLE ENGINE WILL EXPIRE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN THE PUSH START BUTTON WAS PRESSED, THE ENGINE WOULD CRANK, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT SPOKE WITH BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM (625 HOOKSETT RD, MANCHESTER, NH 03104, (603) 624-9280) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS ALSO NOTIFIED AND PROVIDED THE SAME INFORMATION. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. (RECALL RELATED INCIDENT) TS
WHILE IN MOTION (DRIVE) ON A CITY STREET AND EXPRESSWAY THE VEHICLE HAS SHUT OFF ON ME FOUR DIFFERENT TIMES ON 11/24/2019 ONE WEEK AFTER BECOMING THE NEW OWNER. THE VEHICLE ALSO STALLED WHEN TURNING THE KEY FOB TO START THE VEHICLE NUMEROUS TIMES AFTER SHUTTING OFF. THE KEY FOB WHICH TURNS THE VEHICLE ON AND OFF AT THE SLIGHTEST TOUCH HAS ABRUPTLY TURNED THE VEHICLE OFF WHILE THE CAR IS IN DRIVE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE CONTACT WAS HAVING AN EMISSIONS TEST PERFORMED ON THE VEHICLE, HE WAS INFORMED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THE EVAP VACUUM SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN OIL LEAK OCCURRED AFTERWARDS. THE CONTACT ATTEMPTED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014, (770) 679-2202) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 227,118.
WHILE DRIVING DOWN THE ROAD THE PASSENGER SIDE REST DEPLOYED HITTING MY WIFE IN THE BACK OF THE HEAD. ON FURTHER INSPECTION THE PLASTIC HOLDING THE LATCH HAD BROKEN.
TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SEEMED TO SUDDENLY LOSE POWER AND THE REAR OF THE VEHICLE BEGAN TO SKID ON THE ROAD. THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE VEHICLE STRUCK AND WENT OVER A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. AFTER THE CRASH, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE DRIVER INJURED HER HEAD, ONE PASSENGER INJURED THEIR HEAD AND NOSE, AND THE OTHER REAR PASSENGER INJURED HER NECK. MEDICAL ATTENTION WAS RECEIVED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 150,901. *DT *TR
I WAS DRIVING MY 2013 DODGE DURANGO CREW IN A CITY STREET WHEN SUDDENLY, IT TURNED OFF IN THE MIDDLE OF THE ROAD AND ALL THE LIGHTS ON THE DASHBOARD STARTED FLASHING AND I COULD NOT MOVE THE CAR AT ALL. ALL THE LIGHTS WHERE ON AND I HAD NO CONTROL OVER THE CAR.
THE LINES FOR THE PARKING BRAKE RUSTED THROUGH AND BROKE. VEHICLE IS ONLY 6 YEARS OLD.
ALL LIGHT ON CLUSTER COME ON SHOWING TIRE PRESSURE SYSTEM AND BLIND SPOT SYSTEM NEED SERVICE. I TOOK CAR TO DEALER MULTIPLE TIMES AND THEY FIND NO PROBLEMS. WHEN THIS PROBLEM OCCURS, ALL FUNCTIONS IN VEHICLE STOP WORKING.
ESTABA MANEJANDO SOBRE LA CARRETERA Y DE REPENTE SE PRENDIO EL VENTILADOR CON UN RUIDO MUY FUERTE LAS LUCES DEL TABLERO SE EMPESARON A PRENDER Y APAGAR EL VELOCIMETRO SUBIA Y BAJABA LA AUJA PRENDIERON TODAS LAS LUCES Y SE APAGO DE REPENTE EL CARRO LO HACE MUCHAS VESES Y MAS CUANDO ESTA EL CLIMA UN POCO FRIO
FOR WEEKS MY 2013 DURANGO SXT WON'T LOCK WHEN PRESSING THE KEY FOB AND SOMETIMES WHEN I UNLOCK THE CAR, THE HORN GOES OFF SEVERAL TIMES, AS IF I'M LOCKING THE CAR. I'VE REPLACED THE BATTERY IN THE FOB, SO NOT SURE WHY IT'S NOT WORKING PROPERLY. MY LIFTGATE LOCK STOPPED WORKING FOR A MONTH AND RECENTLY STARTED WORKING. MY CHECK ENGINE LIGHT IS ON AND THE CAR RANDOMLY HAS A DELAY IN STARTING. I'M READING THAT IT COULD BE A FUEL PUMP RELAY AND THE 2013 DURANGO HAS A RECALL FOR IT, BUT MY VIN ISN'T INCLUDED IN THE RECALL EVEN THOUGH IT HAD A TIPM RECALL THAT WAS REPAIRED, WHICH IS CLOSELY ASSOCIATED WITH THE FUEL PUMP RELAY RECALL.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT WAS INFORMED THAT THE ECM BOARD WAS FAULTY DUE TO THE DAMAGE ON THE VOLTAGE REGULATOR. THE FOLLOWING DAY, WHILE THE CONTACT'S WIFE WAS PULLING OUT OF THE PARKING LOT, THE VEHICLE'S ELECTRICAL SYSTEM BEGAN TO SHOW SIGNS OF A LOW BATTERY. SHORTLY AFTER, THE VEHICLE SHUT OFF DUE TO A DEAD BATTERY. THE VEHICLE WAS TOWED TO BARBERA AUTOLAND (LOCATED AT 7810 ROOSEVELT BLVD, PHILADELPHIA, PA 19152, 215-309-8670) WHERE IT WAS DIAGNOSED THAT THE ECM BOARD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 68047300. THE MANUFACTURER CONTACTED THE DEALER WHO STATED THAT THE RECALL PART WAS REPLACED AND THE ECM BOARD WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
THE VEHICLE WAS STATIONARY, PARKED IN A GARAGE OVERNIGHT WHEN THE HEAD RESTRAINT PARTIALLY DEPLOYED. UPON TOUCHING THE HEADREST TO INVESTIGATE THE HEAD RESTRAINT FULLY DEPLOYED.
I WAS DRIVING AND BRAKING FOR A STOP SIGN AND THE VEHICLE STARTED TO JOLT. I PULLED IN TO THE GARAGE AND THE VEHICLE SHUT OFF ON ITS OWN. I WENT TO RESTART IT AND IT WOULD TURN OVER BUT WOULD NOT START. I TRIED AGAIN LATER THAT NIGHT, AND IT STARTED AGAIN.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (LOCATED AT 6110 VAN NUYS BLVD, VAN NUYS, CA 91401, 818-868-5777) WHERE IT WAS DIAGNOSED THAT THE EXHAUST VALVE WAS NOT PLACED PROPERLY ON THE HEAD AND THE HEAD NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONTACTED THE DEALER; HOWEVER, THE FINAL DECISION WAS THAT THE REPAIR WAS THE CONTACT'S OBLIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
FOR THE PAST 2 WEEKS MY DURANGO HAS BEEN SHUTTING OFF WHILE DRIVING LATEST INCIDENT 60MPH ON THE HIGHWAY. THE VEHICLE HAS RESTARTED EACH TIME SO FAR. I LOOKED UP A RECALL 15V115000, 14V-530. THESE BOTH STATE THEY ARE NOT FOR MY VEHICLE BY VIN, HOWEVER BY YEAR IT IS.
I HAD COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT ON HHWY 138 ON JONESBORO ROAD IN UNION CITY, GA. ON OCT. 4, 2019 VEHICLE ELECTRICAL SYSTEM SHUTDOWN IN FRONT OF A BUSY INTERSECTION. THIS IS THE SECOND OCCURRENCE LAST REPORT FILED IN JULY 2019 IN MOBILE, AL. I HAD TO DIRECT TRAFFIC AWAY FROM TURN LANE TO KEEP FROM GETTING HIT I WAS TRAVELING ALONE THAT DAY UNTIL THE POLICE GOT THERE. UNION CITY POLICE DEPT WAS CALLED TO HELP PUSH ME OUT THE STREET TO THE NEAREST PARKING LOT.
PRIOR A FEW YEARS AGO RECALL ON FUEL PUMP RELAY SAME PROBLEM AGAIN. ALREADY FILED REPORT IN SYSTEM. TRUCK SHUT DOWN AT TRAFFIC LIGHT SYSTEM FAILURE. I WAS STOPPED AT THE LIGHT.
THE VEHICLE HAS SHUT OFF WHILE DRIVING A FEW TIMES. HAD TO START IT BACK UP. ONCE, IT SHUT OFF THEN TURNED RIGHT BACK ON. NO LIGHTS ON, WARNINGS NOTHING.
WHILE DRIVING, MY HEADREST SUDDENLY DEPLOYED AND GAVE MY HEAD A JOLT AND LEFT ME WITH NECK PAIN AND DISCOMFORT IN MY SHOULDER.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Durango → · Every Durango year → · How the figures are calculated →