Page 7 of 23 · complaints 301–350 of 1,115

2004 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Engine
Filed Dec 19, 201494,000 milesFL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS A TICKING NOISE COMING FROM THE VEHICLE. IN ADDITION, THERE WAS ANOTHER ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE DIAGNOSTIC TESTING RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Engine
Filed Dec 16, 2014179,000 milesNJ

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE PULLEY AND TIMING BELT WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PISTON BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

Engine
Filed Dec 15, 2014197,000 milesTN

I CONTINUE TO HAVE ENGINE FAILURE. THE VEHICLE CONTINUES TO DIE WHEN MAKING A TURN, OR LOW SPEED. I HAVE DONE SEVERAL THINGS TO FIX THIS. CHANGED THE BATTERY, OIL CHANGES, RADIATOR FLUSH. PLEASE ADVISE ON WHAT I NEED TO DO TO GET THIS FIXED. THERE ISN'T ANY CODES ON THE CHECK ENGINE COMPUTER. *TR

Engine
Filed Dec 4, 2014105,000 milesNJ

I HAVE A 2004 DODGE DURANGO LIMITED WITH A 5.7 HEMI ENGINE. WE HAD A HEAVY RAIN STORM AT NIGHT AND THE NEXT MORNING I WENT TO START UP THE CAR AND HEARD A LOUD NOISE IN THE ENGINE UPON START UP FOLLOWED BY A LOUD KNOCKING NOISE FROM THE ENGINE. HAD TO GET IT TOWED TO A SHOP WHERE THEY DISCOVERED RAIN WATER SEEPED INTO THE CYLINDER WHICH BLEW THE ROD AND PISTONS DUE TO THE HEAVY RAIN WATER COMING DOWN THE WINDSHIELD AND SITTING ON TOP OF THE ENGINE OVERNIGHT. I STILL OWE 7000.00 ON THE LOAN AND NEEDS A NEW ENGINE. NOW DODGE KNOWS ABOUT THE FLAW AND WILL NOT BACK UP THERE BAD DESIGN FLAW AND FIX MY ENGINE. SO I HAVE NO CAR AND A 7000.00 BALANCE LEFT I HAVE TO STILL PAY. DODGE SHOULD REPLACE MY ENGINE SINCE THEIR DESIGN CAUSED IT TO BLOW UP IN THE FIRST PLACE >>>PLEASE HELP DON'T LET DODGE GET AWAY WITH NOT FIXING THEIR MISTAKE AND NOW I HAVE NO CAR AND HAVE TO WALK TO WORK OR TAKE THE BUS PLUS I HAVE TO PAY NY CAR LOAN 7000.00 BALANCE...IS THERE ANY JUSTICE !! *TR

Electrical System
Filed Dec 4, 2014126,000 milesVA

ALL ALERT LIGHTS ON DASH REMAIN ON. WINDOWS HEADLIGHTS, SPEEDOMETER, WIPERS ALL NOT WORKING. *TR

Vehicle Speed Control
Filed Nov 21, 2014124,000 milesMI

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL IN ORDER TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Engine
Filed Nov 19, 201490,000 milesCT

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE WAS PARKED FOR A PROLONGED PERIOD OF TIME, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE ENGINE STARTED TO KNOCK VIOLENTLY. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND IT WAS NEVER RESTARTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Engine
Filed Nov 7, 2014130,000 milesKS

WHILE DRIVING AT HIGHWAY SPEED IN RAIN, THE VEHICLE BEGAN MAKING A LOUD,ALMOST ROUGH ROARING SOUND AND THE VEHICLE STARTED SPUTTERING AS IF IT WERE GOING TO STALL. AFTER TAKING AN EXIT TO INVESTIGATE, THE VEHICLE DIED AND TOOK MULTIPLE ATTEMPTS TO RESTART. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND VEHICLE DIES IN AUTO CAR WASHES. AFTER READING SIMILAR POSTS ABOUT THIS PROBLEM, I'M EXTREMELY CONCERNED THIS COULD CAUSE A CRASH WITH A HIGH POTENTIAL OF DEATH FOR ME, MY PASSENGERS AND OTHERS THAT MAY BECOME INVOLVED. *TR

Engine
Filed Nov 7, 2014138,951 milesPA

WAS DRIVING AND MY ENGINE WAS MAKING KNOCKING NOISES, BUT NO CHECK ENGINE LIGHT, AND THEN AS I ACCELERATED, MY ENGINE MADE A LOUD BANG AND MY CHECK ENGINE LIGHT CAME ON.SMOKE WAS FLYING OUT MY TAIL PIPE AND MY CAR STARTED TO SHAKE. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Nov 5, 2014CO

2004 DODGE DURANGO, 5.7 HEMI. THE TRANSFER CASE MOTOR FAILING AND THE SERVICE 4WD LIGHT STARTING OFF BLINKING HERE AND THERE. THEN WENT STEADY AND LOCKED IN 4WD. *TR

Engine
Filed Nov 4, 201496,000 milesPA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING DURING INCLEMENT WEATHER, THE VEHICLE HESITATED TO DRIVE ON MULTIPLE OCCASIONS WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT WATER SEEPED INTO THE MOTOR AND CAUSED THE MOTOR TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Service BrakesCrash1 injured
Filed Oct 27, 2014110,890 milesTX

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED DURING INCLEMENT WEATHER. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE WAS DRIVING UNSTABLE AND THERE WAS A LOUD ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN AROUND CAUSING IT TO ROLL OVER. THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT WAS UNCONSCIOUS UPON HITTING HER HEAD ON THE DRIVER'S SIDE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,890.

Engine
Filed Oct 27, 2014140,000 milesFL

RAIN POURED THROUGH THE WIPER COWL AND SATURATED THE ENGINE CAUSING IT TO HYDRO-LOCK AND BLOW A ROD. THIS IS JUST ONE OF THOUSANDS OF COMPLAINTS ABOUT THIS VEHICLE. THIS IS OBVIOUSLY A VERY DANGEROUS MANUFACTURER DEFECT AND NO ONE IS DOING ANYTHING ABOUT IT. IS THE GOVERNMENT WAITING FOR MORE PEOPLE TO BE KILLED ON THE HIGHWAYS DUE TO THIS? PLEASE ADVISE IF SOMETHING IS BEING DONE ABOUT THIS. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR

Engine
Filed Oct 24, 201476,000 milesNY

AFTER HEAVY RAINFALL, THE ENGINE WOULD NOT START. THE CAR WAS TOWED TO A MECHANIC WHO TOLD ME THAT THE ENGINE WAS BLOWN. NO PRECURSORS, NO CHECK ENGINE LIGHTS, NOW WARNING SIGNS. *TR

Engine
Filed Oct 22, 201475,000 milesNY

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DURING RAIN WEATHER CONDITIONS. THE CONTACT DISCOVERED THAT THE ENGINE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Engine
Filed Oct 6, 2014TX

VEHICLE DIES WHEN IT RAINS OR IF YOU GO THROUGH A CAR WASH. THE ENGINE SHUTS OFF AND ALL POWER IS LOST. THIS IS A VERY WELL KNOWN PROBLEM OF THIS VEHICLE, YET DODGE HAS DONE NOTHING FOR IT. IT IS EXTREMELY DANGEROUS WHEN IT SUDDENLY DIES IN TRAFFIC PLUS IT IS RAINING. WE HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER THE PAST FIVE YEARS, YET THEY CLAIM THEY DON'T KNOW HOW TO FIX IT EVEN THOUGH THERE IS A SERVICE BULLETIN FOR IT, BUT NOT A RECALL. *TR

Engine
Filed Oct 3, 2014115,000 milesOH

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED DURING INCLEMENT WEATHER OR AFTER THE VEHICLE WAS WASHED. THE VEHICLE WOULD ONLY RESTART AFTER THE VEHICLE WAS COMPLETELY DRY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT WATER LEAKED INTO THE ENGINE AND SPARK PLUGS, WHICH CAUSED CORROSION. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Engine
Filed Oct 1, 2014NC

WE PURCHASED OUR PRE-OWNED 2004 5.7 LIMITED EDITION IN JANUARY 2007. IT HAD AROUND 40,000 MILES. WITHIN A YEAR OR SO AFTER, THE CD CHANGER STOPPED WORKING, AND THEN THE RADIO WOULD SOMETIMES NOT WORK AFTER HEAVY RAIN. DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES TURN-OFF, LEAVING ME AND 2 SMALL KIDS STRANDED ON THE SIDE OF THE HIGHWAY UNTIL THE RAIN LIGHTENED ENOUGH FOR THE CAR TO START AGAIN. WHENEVER WE WOULD TAKE THE CAR IN TO BE REPAIRED FOR THIS PROBLEM, WE WERE ALWAYS TOLD THEY COULDN'T FIND ANYTHING WRONG THAT WOULD CAUSE THOSE TYPES OF PROBLEMS, BUT WE HAD NUMEROUS REPAIRS THAT WE NOW THINK WERE PROBABLY RELATED TO THE WATER PROBLEM, SUCH AS A NEW STARTER, REPAIRS FOR A COOLANT LEAK,ETC. IN EARLY 2014 THE CAR BEGAN HAVING PROBLEMS WITH OVERHEATING. A FEW DAYS AFTER A TWO OR THREE DAY PERIOD OF NEAR CONSTANT RAIN I WENT TO START THE CAR AND IT SOUNDED LIKE IT WAS FLOODED OR SOMETHING. THEN THERE WAS A LONG BANG FOLLOWED BY A TERRIBLE NOISE COMING FROM THE ENGINE. HAD IT TOWED AND LOOKED AT BY TWO DIFFERENT MECHANICS WHO SAID THERE WAS A HOLE IN THE BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. I JUST RECENTLY DECIDED TO SEARCH THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD THIS PROBLEM AND HAVE FOUND HUNDREDS OF POSTS BY CONSUMERS WHO HAD THIS VERY SAME THING HAPPEN TO THIS MODEL DODGE DURANGO. IT SEEMS APPROPRIATE FOR DODGE TO BE INVESTIGATED FOR THIS AND PAY US FOR THOUSANDS OF DOLLARS SPENT ON REPAIRS, TOWS, HAVING TO SIT DANGEROUSLY ON THE SIDE OF HIGHW

Engine
Filed Oct 1, 2014162,000 milesMI

I WAS DRIVING AND ACCELERATED TO PASS A VEHICLE. AS I SLOWED DOWN THERE WAS A LOUD BANG. I PULLED OFF TO THE SIDE, LIFTED THE HOOD, AND SAW A SLIGHT WISP OF SMOKE. I ATTEMPTED TO RESTART THE VEHICLE WITHOUT SUCCESS. AS IT WAS BEING TOWED, I NOTICED OIL LEAKING FROM THE ENGINE. IN RESEARCHING THIS ISSUE, I'VE SEEN HUNDREDS OF COMPLAINTS OF THE SAME THING HAPPENING. THE VEHICLE HAS BEEN WELL MAINTAINED AS FAR AS OIL CHANGES, ETC. *TR

Engine
Filed Sep 16, 2014168,000 milesOH

2004 DODGE DURANGO V8 HEMI. ORIGINAL OWNER. BOUGHT THIS VEHICLE BRAND NEW OFF OF THE LOT. MAINTENANCE PERFORMED AS SCHEDULED. LOUD BANGING NOISE COMING FROM ENGINE COMPARTMENT AREA, AFTER SITTING OVER THE WEEKEND. VEHICLE WOULD ALWAYS STALL/SPUTTER IN THE RAIN. RAIN OVER THE WEEKEND, WHEN I STARTED THE TRUCK UP ON SUNDAY MORNING, THERE WAS A BANG AND A LOUD KNOCKING NOISE COMING FROM ENGINE. TOOK TIMING ASSEMBLY APART FOUND A BROKEN GUIDE PIN, WAS NOT THE ISSUE. APPEARS TO BE BLOWN ROD. ENGINE TOAST....AFTER LOOKING FOR ENGINE ONLINE I FIND THIS FORUM, WHY WON'T ANYONE DO SOMETHING ABOUT THIS? I'M GLAD MY WIFE AND CHILDREN WERE NOT DRIVING THIS WHEN IT HAPPENED. *TR

Engine
Filed Sep 11, 2014117,000 milesMI

I DROVE THE TRUCK 2 DAYS AGO AND IT RAN FINE. YESTERDAY IT RAINED ALL DAY AND WHEN I WENT TO START IT TODAY IT STARTED BUT HAD VERY LOUD BANGING NOISES FROM THE ENGINE. I SHUT IT DOWN THEN RESTARTED AND THE NOISES WERE WORSE. I THEN GOT ONLINE AND DID SOME RESEARCH AND SAW THAT THIS EXACT ISSUE HAS PLAGUED LOTS OF PEOPLE. CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. I CANNOT AFFORD TO GET THIS FIXED AS I AM CURRENTLY UNEMPLOYED. I WAS GETTING READY TO GO ON A JOB INTERVIEW...IT IS HARD TO KNOW WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAPPENED ON THE HIGHWAY. *TR

Air Bags
Filed Sep 5, 2014WI

THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR

Air Bags
Filed Sep 5, 2014108,866 milesWI

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE SERVICE HORN ERRONEOUSLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG WIRING HARNESS AND AIR BAG WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,866.

Power Train
Filed Sep 2, 2014154,000 milesPA

THE VEHICLE GOES INTO RANDOM 4 WHEEL DRIVE AT VARIOUS SPEEDS. THE PROBLEM IS INTERMITTENT. THIS IS CLEARLY A SAFETY ISSUE WHILE CHANGING LANES OR MAKING TURNS. THE 4 LOCK ,SVC 4WD AND 4 LO ALSO WILL RANDOMLY FLASH. CLEARLY, THERE ARE A LOT OF THE SAME REPORTED ISSUES. ITS FRUSTRATION TO KNOW OF A POTENTIAL SAFETY ISSUE AND NO ONE WILL ADDRESS IT. SOME TYPE OF USER ADVISORY SHOULD BE ISSUED. *TR

Engine
Filed Aug 27, 2014100,800 milesRI

DURANGO WAS ALWAYS WELL MAINTAINED AND TAKEN CARE OF. OIL CHANGED EVERY 3,000 MILES. ONE MORNING I STARTED THE TRUCK AND THERE WAS A STRANGE TICKING NOISE. THE NIGHT BEFORE THE TRUCK RAN FINE AS USUAL. IT RAINED HEAVILY THAT NIGHT. I DID NOT USE THE TRUCK AT ALL FOR FEAR OF DOING ANY DAMAGE. I TOOK THE TRUCK TO THE DEALER AND THEY DIDN'T ACTUALLY KNOW WHAT THE TICKING WAS AND WANTED ME TO PAY ABOUT $550 IN LABOR SO THEY COULD TAKE THE MOTOR APART. I DECIDED TO TAKE THE TRUCK HOME TO THINK ABOUT IT BECAUSE THE $550 WAS NOT EVEN FOR A REPAIR , IT WAS ONLY TO GET AN ESTIMATE . I DID NOT USE THE TRUCK AT ALL AND IT WAS JUST PARKED IN MY YARD. WHEN I STARTED THE TRUCK UP TO BRING IT TO MY OWN MECHANIC THE NOISE WAS A HORRENDOUS BANGING SOUND AND THE ENGINE STALLED. I DIDN'T EVEN USE THE TRUCK AT ALL AND A TICKING NOISE NOW TURNED INTO A BANGING SOUND. I HAD THE TRUCK TOWED TO MY MECHANIC WHO INFORMED ME THAT I NEEDED A MOTOR. BROKEN ROD. I DON'T UNDERSTAND HOW A TRUCK IN GREAT CONDITION, THAT LOOKS BRAND NEW, ALWAYS WELL MAINTAINED JUST BLOWS A MOTOR AT 100,800 MILES. I WENT TO ANOTHER DODGE DEALER BECAUSE I DIDN'T CARE FOR THE FACT THAT THE FIRST DEALER DID ABSOLUTELY NOTHING FOR ME. I WENT TO THE SERVICE DEPT. TO FIND OUT ABOUT A MOTOR AND WAS ACTUALLY GIVEN THE NAME OF A CO. THAT SELLS MOTORS BECAUSE I WAS TOLD THAT MY MOTOR IS ON BACK ORDER AND THE DEALER CAN'T EVEN GET ONE . I WAS TOLD THAT THERE IS A SHORTAGE BECAUSE ACROSS THE COUNTRY 18 MOTORS ARE BEING CHANGED DAILY. THAT

Structure › Body
Filed Aug 26, 201480,000 milesPA

BOTH REAR QUARTER PANELS, BOTTOM OF PASSENGER DOORS, AND TAILGATE ROTTING. *TR

Engine and Engine Cooling
Filed Aug 19, 2014140,000 milesGA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN DRIVING THROUGH A CAR WASH AND RAINY CONDITIONS. PRIOR TO STALLING, THE VEHICLE WOULD SHAKE VIOLENTLY. THE COWL SCREEN WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DISCOVERED THAT THE INJECTOR O-RING, PLUG WIRES, AND GASKETS AROUND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Fuel System, Gasoline
Filed Aug 18, 201470,000 milesPA

GAS SPILLS OUT WHEN FILLING THE TANK. RUST FROM GAS SPILLS. *TR

Air Bags
Filed Aug 18, 2014WA

THE AIR BAG LIGHT FOR BOTH THE PASSENGER AND DRIVER SIDE OF THE VEHICLE COME ON AND OFF DURING DRIVING. *TR

Electrical System
Filed Aug 15, 2014123,000 milesNY

WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR

Engine
Filed Aug 10, 2014125,562 milesCO

MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR

Vehicle Speed Control
Filed Aug 1, 201497,000 milesCO

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND AND THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Engine
Filed Jul 29, 2014103,567 milesNY

WE WERE DRIVING WITH THE FAMILY, THEN WE HEARD THIS LOUD NOISE COMING FROM THE ENGINE. AFTER PULLING OVER IN A PARKING LOT I NOTICE A HOLE ON THE SIDE OF THE BLOCK ON THE DRIVERS SIDE. I COULDN'T BELIEVE IT. WE TAKE CARE OF THAT LIKE ONE IF OUR BABIES. AFTER DOING SOME RESEARCH, I CAN'T BELIVE DODGE KNOWS ABOUT THE PROBLEM 04 DURANGOS HAVE AND THEY ARE DOING NOTHING ABOUT IT. WE STILL OWE 4K ON OURS AND NOW WHAT?? MY WIFE LOST HER JOB OVER THIS. *JS

Engine
Filed Jul 21, 2014109,000 milesCO

I HAD LET MY DURANGO SIT FOR ABOUT 3 MONTHS STARTING IT ONCE A WEEK. ONE DAY I WENT OUT TO START IT WHEN I HEARD A LOUD KNOCKING SHUT IT OFF THEN TRY TO RESTART THE CAR THEN I HEARD A LOUD BANG WITH REALLY LOUD KNOCKING. IMMEDIATELY I KNEW IT WAS A ROD. I AM SO ANGRY WITH DODGE. I AM THE ORIGINAL OWNER I TOOK IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE WATER ISSUE AND OF COURSE THEY DIDN'T FIND A PROBLEM OR ONE THAT THEY WANTED TO SHARE WITH ME. NOW THE DURANGO SITS IN MY DRIVEWAY UNTIL I DECIDE TO GET IT FIXED NOT SURE I WANT TO IF ITS GOING TO HAPPEN AGAIN.THANK GOD I BOUGHT A KIA OPTIMA RIGHT BEFORE THIS HAPPENED OR I WOULD BE WITHOUT A CAR. PEOPLE WONDER WHY WE NO LONGER BUY AMERICAN CARS THE COST THEN THEY DON'T STAND BY THE PRODUCT...THIS IS NOT A CHEAP FIX!!!**MY HUSBAND HAS A DODGE 1500 BUT WE WILL NEVER BY DODGE AGAIN!!!!!! *TR

Service Brakes
Filed Jul 11, 2014UT

I HAVE HAD THE CAM POSITION SENSOR FAIL APPROX. 5 TIMES. WHEN THE SENSOR FAILS OR STARTS TO FAIL THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY AND OCCASIONALLY WHILE THE LIGHT IS ON THE ENGINE WILL SHUT OFF WHEN THE ENGINE SHUTS OFF THE BRAKES WILL NOT WORK. THE SAID SITUATION WHEN THE BRAKES WILL NOT WORK HAS OCCURRED 7 TIMES. AT TIMES THE CHECK ENGINE LIGHT WILL LIGHT UP AND BE NOT LIT WHEN THE TRUCK IS RESTARTED. ON ONE OCCASION MY WIFE WAS DRIVING THE TRUCK, THE LIGHT CAME ON FOR THE CAM SENSOR, THE ENGINE SHUT OFF, THE BRAKES WOULD NOT WORK AND SHE ROLLED THROUGH AN INTERSECTION UNABLE TO STOP THE VEHICLE. *TR

Engine
Filed Jul 11, 2014119,000 milesMI

MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL. *TR

Engine
Filed Jul 10, 2014158,000 milesMI

HEMI 5.7 ENGINE FAILURE DROVE VEHICLE ON MONDAY 7/7/2014), PARK VEHICLE OVERNIGHT, WENT TO START THE VEHICLE ON TUESDAY (7/8/2014) VEHICLE WOULD NOT START. WILL NOT TURN OVER, MECHANIC INDICATES THE VEHICLE WILL REQUIRE A NEW ENGINE, APPROXIMATE REPLACEMENT COST IS $4,500 - $4,600. *TR

Engine
Filed Jul 8, 2014162,945 milesAR

I CHANGED THE OIL IN MY DURANGO ON MAY 3 2014. THE SUV THEN SAT IN THE DRIVEWAY FOR TWO WEEKS, DURING WHICH IT RAINED ALMOST EVERY DAY. I WENT TO START THE SUV IT STARTED FINE THEN I HEARD A KNOCK THEN A LOUD TAPPING. THE ENGINE HAS SINCED LOCKED UP AND IS A PAPER WEIGHT NOW. THIS SUV WAS A DAILY DRIVER AND THE TWO WEEKS WAS THE LONGEST THAT IT HAS EVER SAT WITHOUT BEING DRIVEN. UNTIL THIS ISSUE I'VE HAD NO PROBLEM WITH THIS SUV. I'VE SINCE READ HUNDREDS OF SIMILAR CASES ON THIS MODEL SUV. WHAT RECOURSE DO WE HAVE BECAUSE I'M STILL MAKING CAR PAYMENTS. *JS

Engine
Filed Jul 7, 2014122,000 milesNH

DRIVING TO A VACATION DESTINATION, ON THE HIGHWAY AT AROUND 65MPH. ENGINE STARTED TO SHAKE VERY BADLY AND MAKE A CLACKING NOISE. I THOUGHT AT FIRST IT MAY BE A FLAT, BUT THE VEHICLE DID NOT LOSE CONTROL. I MADE IT TO THE SIDE OF THE ROAD. I WAS ABLE TO GET TOWED BACK TO MY LOCAL SHOP WHO ADVISED THE ENGINE WAS NOT REPAIRABLE. I SEARCHED FOR THIS ISSUE AND FOUND HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML IT SEEMS THIS IS A KNOWN ISSUE AND DODGE HAS FAILED TO CORRECT IT. *JS

Engine
Filed Jul 2, 201475,000 milesMA

EXITED FROM FREEWAY, CAR STATED TO SHAKE. TOOK IT TO A LOCAL DODGE DEALERSHIP IN BRIDGTON MAINE. THEY HAVE INFORMED ME THERE IS A HOLE IN THE ENGINE BLOCK AND CANNOT BE REPAIRED. HAVE CHECKED THE WEB FOR ANY SIMILAR ISSUES. FOUND 100 OF COMPLAINTS FOR LOW MILEAGE 2004 DODGE DURANGOS WITH THE SAME ISSUE. APPARENTLY WATER ENTERS THE ENGINE FROM THE OUTSIDE AND RUSTS A HOLE IN THE IRON BLOCK, THUS LEAKING OIL. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML WHEN THESE ENGINES SEIZE ON A HIGHWAY RESULT WILL BE DEADLY. THEY SHOULD BE RECALLED. *TR

Power Train
Filed Jun 28, 2014145,000 milesNY

WHEN TURNING AT LOW SPEED THE WHEELS LOCKED UP AND COULD NOT MOVE. *TR

Engine
Filed Jun 27, 2014131,681 milesNY

ENGINE BLOWN!!!! SENT TO MACHINE SHOP HAD IT REBUILT LASTED 4 MONTHS !!! 6500,00 OUT OF MY POCKET I BOUGHT THE CAR FOR 26,000 CASH IN 2004. NOW I DON'T HAVE A TRANSPORTATION .I RUN A FLEET MAINTENANCE SHOP AND SERVICE THE TRUCK REGULARLY. CHRYSLER IS DOING NOTHING ABOUT IT NO RECALL!!! VEHICLE IS AT MY SHOP DON'T WANT TO DO NOTHING WITH IT CAUSE WITH MY LUCK IF I JUNK IT THEY WILL COME OUT WITH A RECALL : (. PISSEDCAUSE ALL I READ ABOUT IS 5.7 HEMI PROBLEMS!! THEY GOT THERE MONEY!!! *TR

Power Train
Filed Jun 27, 2014135,000 milesTX

VEHICLE SUDDENLY SHIFTS ELECTRONICALLY INTO FOUR WHEEL DRIVE MODE. THIS CAUSES LOSS OF DRIVEABILITY AT SLOW SPEEDS AND THE ABILITY TO EASILY TURN CORNERS ON DRY PAVEMENT. IF THIS ELECTRONIC SHIFT CONTROL WERE TO SHIFT THE TRANSFER CASE TO NEUTRAL, THE VEHICLE WOULD LOSE ALL POWER TO THE WHEELS AND IF IT WERE PARKED COULD ROLL AWAY. THE TRANSFER CASE SHIFT KNOB INCLUDES THE FOLLOWING USER SELECTABLE MODES: AWD, FWD HIGH, FWD LOW, NEUTRAL. *TR

Engine
Filed Jun 16, 201417,000 milesLA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE WINDSHIELD COWL COVERING WAS DEFECTIVE AND THE SEAL WAS REPLACED; HOWEVER, WATER WAS ABLE TO PENETRATE INTO THE ENGINE WHICH REQUIRED IT TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 17,000. UPDATED 4/30/15*CN UPDATED 05/05/15*JB

Engine
Filed Jun 16, 201491,236 milesNE

WHILE MY WIFE WAS STARTING THE DODGE DURANGO THIS AFTERNOON, A BIG CLUNKING NOISE SOUNDED AND IT CONTINUED ON AS IF SOMEONE WAS THROWING ROCKS UNDERNEATH MY ENGINE. TURNS OUT THAT A ROD HAD BEEN BROKEN INSIDE MY ENGINE. AFTER LOOKING FOR A NEW ENGINE ON THE INTERNET, I AM FINDING OUT THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO A LOT OF OTHER PEOPLE. WHY IS THIS NOT BEING INVESTIGATED? I AM NOW PART OF A LONG LIST OF DISSATISFIED CUSTOMER. I WILL NEVER BUY DODGE AGAIN AND WILL RECOMMEND TO ANYONE ELSE TO STAY AWAY. *TR

Structure › Body
Filed Jun 14, 201480,000 milesNH

THE WHEEL WELL AND BODY SURROUNDING WHEEL WELL HAS RUSTED THROUGH, THE DRIVER'S DOOR HAS RUSTED ON DOOR. THE LIFT GATE HAS RUSTED IN MULTIPLE SPOTS MOSTLY ON THE BOTTOM EDGE. THE FUEL TANK OVERFLOWS WHEN PUMPING. *JS

Engine
Filed Jun 11, 2014144,000 milesNH

APPARENTLY THIS IS A PROBLEM THAT DODGE HAS BEEN AWARE OF SINCE 2004. THE DESIGN OF THE VEHICLE ALLOWS RAIN WATER TO BE DIRECTED DOWN THE FRONT WINDSHIELD AND INTO THE ENGINE COMPARTMENT WHERE IT IS THEN SUCKED THROUGH THE INTAKE MANIFOLD CAUSING THE PISTONS TO HYDRO-LOCK. IN TURN THE PISTON RODS BEND AND/OR BREAK CAUSING THE ENGINE TO BLOW UP. THIS HAPPENED TO MY VEHICLE WHEN I STARTED IT ON MAY 18, 2014. THERE WERE PIECES OF MY ENGINE BLOCK ON THE DRIVEWAY. THANKFULLY I WASN'T DRIVING AT THE TIME OR I COULD HAVE HAD A SERIOUS ACCIDENT. *TR

Engine
Filed Jun 11, 2014144,000 milesNH

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED. THE DEALER STATED THAT THE TWO ENGINE RODS FRACTURED DUE TO HYDROLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000.

Structure › Body
Filed Jun 9, 201455,000 milesIL

CAR HAS COMPLETELY RUSTED OUT BELOW THE GAS CAP AS WHAT HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE. I HAVE BEEN QUOTED IN EXCESS OF $4000 TO FIX THIS GIVEN THE SEVERITY OF THE DAMAGE AND LABOR REQUIRED TO FIX THIS. IT APPEARS A COMMON PROBLEM ON THIS YEAR SINCE I HAVE PERSONALLY SEEN 11 EXACT SAME VEHICLES YEARS WITH THE SAME RUST PROBLEM. THIS COUPLED WITH THE SAME RUST ISSUE ARISING ON THE HATCHBACK WHICH WAS SAID DUE TO A FAULTY DRAIN HOLE BEING TAPED OVER BY DEALER/MANUFACTURER WHICH NOTHING COULD BE DONE. THE OVERALL VEHICLE BODY IS A PERFECT SHAPE OUTSIDE THE RUST PROBLEMS BELOW THE GAS CAP AND THE RUST THROUGHOUT THE HATCHBACK. GIVEN THE COMMONALITY OF THIS PROBLEM IT APPEARS TO HAVE BEEN A MANUFACTURING DEFECT. *TR

Engine
Filed May 29, 2014170,000 milesOH

I HAD DRIVEN MY VEHICLE ON SATURDAY, HAULING A LOAD OF HAY, WITHOUT INCIDENT, THEN PARKED THE CAR. MONDAY MORNING I WENT OUT TO DRIVE KIDS TO SCHOOL, THE ENGINE TURNED OVER AND STARTED MAKING A LOUD NOISE, IMMEDIATELY I TURNED IT OFF AND CALLED A MECHANIC. I HAD THE VEHICLE TOWED TO HIS SHOP THAT DAY, WHERE HE FOUND A PERFECT CIRCLE HOLE IN THE SIDE ABOUT THE SIZE OF A 50 CENT PIECE. I'VE SINCE REPLACED THE ENGINE, THEN THE OIL PUMP, AND THE HEAD GASKETS, AND THE OIL PAN, NOW THE BATTERY... *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Durango → · Every Durango year → · How the figures are calculated →