2004 Dodge Durango complaints

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED TWO SAFETY RECALL NOTICES FROM CHRYSLER FOR MY VEHICLE - RECALL NOTICES ARE P40/NHTSA 14V-354 AND P78/NHTSA 14V-770, BOTH DEALING WITH AN APPARENT DEFECT TO THE AIRBAG INFLATORS. WE HAVE NOW CHECKED WITH THREE DODGE DEALERS IN THE GREATER SAN ANTONIO AREA TO GET THIS SAFETY RECALL HANDLED. EVERY DEALER HAS INDICATED THEY DO NOT HAVE THE PARTS IN STOCK, CHRYSLER HAS NOT RELEASED THE PARTS AND/OR CHRYSLER WILL NOT ALLOW THE DEALERS TO SPECIAL ORDER THE PARTS. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS. THEREFORE, I AM FILING A COMPLAINT AT THIS TIME. IT SEEMS TO LACK COMMON SENSE FOR A VEHICLE MANUFACTURER TO ISSUE A SAFETY RECALL NOTICE, THEN FAIL TO PROVIDE THE PARTS REQUIRED TO ADDRESS THE SAFETY DEFECT. PLEASE ADVISE WHAT ACTION, IF ANY, CAN BE TAKEN TO REMEDY THIS ISSUE.

AFTER A RAINSTORM, I WENT TO START THE VEHICLE. I HEARD A BIG BANG. NOW MOTOR RAPS AND TICKS LOUDLY AND LEAKS ENGINE OIL. MECHANIC LOOKED AT IT AND SAID MOTOR WAS BLOWN.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A CAR WASH, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS DISENGAGED. THE CONTACT CONTINUED TO DRIVE AND THE LIGHTS ILLUMINATED AFTER APPROXIMATELY FOUR MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING IN THE RAIN AT 75 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE AND THE BATTERY WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED EACH TIME IT WAS DRIVEN IN THE RAIN AS WELL AS WHEN DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

APPROXIMATELY 10 MONTHS AGO NOTED SEVERE RUST THROUGH BEGINNING ON BOTH DRIVER AND PASSENGER SIDE ROCKER PANELS AND REAR QUARTER PANELS/WHEEL WELLS. ESTIMATE AT THAT TIME FOR FULL REPAIR WAS OVER $4000 DUE TO EXTENT OF RUST. RUST AFFECTS ROCKER PANELS, DRIVER COMPARTMENT FLOOR AT DOOR ENTRY POINTS AND BOTH DRIVER AND PASSENGER QUARTER PANELS. DEALERSHIP BODY SHOT PERSONNEL NOTED THAT 'THESE DURANGO'S AND DAKOTAS ALL RUST OUT BAD - AND IT HAPPENS FAST'. VERY TELLING. THE VEHICLE HAS BEEN FULLY MAINTAINED THROUGHOUT OWNERSHIP AND HAS BEEN GARAGED CONTINUALLY. WE DO LIVE IN THE 'RUST-BELT' AREA - BUT WE ARE IN NO WAY PLEASED WITH THE CONDITION OF THIS VEHICLE. TO DATE - THE RUST IS EXPANDING TO MOST LOWER BODY PARTS EXPOSED TO WEATHER AND THE SPEED AT WHICH ITS - LITERALLY - DISINTEGRATING IS RIDICULOUS. THE REPAIR NOW WILL COST NEARLY $6000 AND WE SIMPLY DO NOT FEEL IT IS WORTH DOING. THIS HAS GOT TO BE A MANUFACTURER'S DEFECT (REFERRING TO THE DEALERSHIP DODGE REPRESENTATIVE'S COMMENTS AS WELL AS OBSERVING OTHER SIMILAR VEHICLES IN OUR REGION. SHAMEFUL.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND 14V817000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTIONED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V817000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM), BUT DID NOT RECALL RECEIVING A NOTIFICATION LETTER AND WAS NOT SURE WHEN THE DEALER WOULD REMEDY THIS RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OUR 2004 DODGE DURANGO WAS PURCHASE USED, FROM ORIGINAL OWNER. ALL SERVICE RECORDS WERE GIVEN TO US, SHOWING PROPER MAINTENANCE OF VEHICLE. I TRIED TO START THE VEHICLE AND HEARD A HORRIBLE SOUND FROM THE ENGINE. AFTER HAVING IT TOWED, I LEARNED THE ENGINE THREW 2 RODS AND PUT HOLES IN THE ENGINE BLOCK. THIS IS A COMPLETE FAILURE TO THE ENGINE, WITH THE ONLY SOLUTION BEING TO REPLACE THE ENTIRE ENGINE. BASED ON MY MECHANICS OBSERVATION, THIS IS A RESULT OF WATER BEING DIRECTED INTO THE ENGINE COMPARTMENT, THEREFORE RUSTING AND DESTROYING NECESSARY COMPONENTS. WHEN THE ENGINE WAS PULLED FROM MY VEHICLE, IT HAD BEEN SITTING IN A LARGE AMOUNT OF WATER, EVEN AFTER HAVING BEEN GARAGE KEPT FOR SEVERAL WEEKS. AFTER READING ONLINE, THIS IS A VERY COMMON OCCURRENCE WITH THESE 2004 DURANGOS. AT THAT, DODGE HAS NEVER ISSUED A RECALL. I AM NOW OUT $7900 FOR A NEW ENGINE. ALL I CAN SAY, IS THANK GOD I WAS IN MY DRIVEWAY WHEN THIS HAPPENED. I AM SO FEARFUL THIS WILL HAPPEN TO SOMEONE WHILE THEY ARE DRIVING, RESULTING IN SOMETHING TRAGIC. DUE TO THE FREQUENCY OF THIS FAILURE AND DODGE IGNORING IT, IT SEEMS AS THOUGH IT WILL TAKE SOMEONE TO BE KILLED IN AN ACCIDENT BEFORE DODGE ADDRESSES THIS PROBLEM.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS TURNING FROM THE LIGHT AND PRECEDED TO ACCELERATE NOT EVEN DOING 5-10 MPH, I HEARD A SOUND, WHICH I THOUGHT WAS A BLOWN TIRE. I TURNED OFF THE TRUCK TO SEE IF I HAD A FLAT TIRE. NONE OF THE TIRES WHERE FLAT. SO I CALLED MY HUSBAND, HE LOOKED AT IT, THINKING IT WAS THE THROTTLE BODY, DUE TO THE LIGHT THAT FLASHED ON THE DASH. SO HE BOUGHT A NEW THROTTLE, THAT AS WELL AS NEW SPARK PLUGS, AND STILL NOTHING. IT SEEMS IT WANTS TO START, BUT ISN'T STARTING. SO IF THIS IS THE HYDOLOCK THAT IS CAUSING WATER TO FLOW INTO THE ENGINE, YOU ALL NEED TO PAY FOR THIS. I HAVE HEARD THAT YOU ALL KNOW ABOUT THIS ISSUE AND HAS DONE NOTHING ABOUT IT. LAWSUIT? I HOPE NOT. I JUST WANT MY TRUCK FIXED, BECAUSE I REALLY LIKE. PLEASE GET IN TOUCH WITH ME AS SOON AS POSSIBLE. *TR

CATASTROPHIC ENGINE FAILURE. THE SAME "HEMI TICK" ISSUE AND CONSEQUENT VALVE/PISTON ROD FAILURE THAT HAS APPARENTLY BEEN REPORTED AND COMPLAINED ABOUT BY THOUSANDS OF CONSUMERS AND THOUSANDS OF TIMES. MINE WAS FAILED SITTING IN MY DRIVEWAY IDLING. THIS IS A RECURRING ISSUE THAT THE VALVE SPRINGS, SPRING SEATS, AND PISTON RODS ARE MADE OF GARBAGE MATERIALS, YET DODGE REFUSES TO ACKNOWLEDGE OR MAKE ANY EFFORT TO MAKE RIGHT. THIS IS A MAJOR DESIGN DEFECT AND NEEDS TO BECOME A RECALL. *TR

AFTER A THAW OF SNOW AND A EARLY MORNING RAIN, WENT TO START DURANGO AND WOULD NOT TURN OVER. AFTER A FEW ATTEMPTS DURANGO START TO A LOUD BANG AND RATTLING. TURNED OFF. TOLD THE ENGINE BLEW. MONTH PRIOR TO THIS WHEN IT WOULD RAIN THE DURANGO WOULD STALL. NO ONE COULD FIGURE OUT WHY. NOW WHAT I HAVE BEEN TOLD IS HYDROLOCK. HTTPS://YOUTU.BE/9INZYT3JUJW. *TR

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE WHEEL DETACHED AND CAUSED THE VEHICLE TO VEER OFF THE ROAD, CRASH INTO SEVERAL TREES, ROLL OVER THREE TIMES, AND LAND ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT ARM WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL GARAGE WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

I TURN MY CAR AND I NOTICE THE AIR BAG LIGHT IS ON AND DOESN'T DISAPPEAR UNTIL NOW .. WHAT CAN I DO? *TR

DRIVER SIDE AIRBAGS DID NOT DEPLOY ON IMPACT OF THE CAR SLAMMING INTO THE TELEPHONE POLE. IT WAS NOT UNTIL AFTER THE DRIVER HAD UNBUCKLED HERSELF THAT SHE SMELLED SMOKE AND THE AIRBAGS DEPLOYED. SHE SLAMMED HER BODY AND HEAD ALL OVER THE DRIVERS SIDE OF THE VEHICLE AND SUSTAINED A CONCUSION AND OTHER MEDICAL INJURIES DUE TO THIS MALFUNCTIONING AIR BAG. I CALLED MY LOCAL DODGE DEALER AND THEY TOLD ME THAT MY VIN WASN'T ON THE LIST. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR

THE VEHICLE WAS PURCHASED NEW BACK IN MARCH OF 2005 AND HAS BEEN MAINTAINED AT REGULAR INTERVALS. RECENTLY WHEN IT RAINED A SPUTTER WAS NOTICED AND THOUGHT TO BE SPARK PLUG WIRES, WHICH HAD BEEN CHANGED APPROXIMATELY 1 YEAR PRIOR. THEN APPROXIMATELY ONE MONTH AGO WE WENT TO START THE DURANGO AND IT WOULD NOT START. AT FIRST IT SOUNDED LIKE THE STARTER GRINDING SO I REMOVED THE STARTER AND HAD IT TESTED AND IT FINE. I ATTEMPTED TO TURN THE ENGINE OVER BY THE CRANKSHAFT BOLT AND THE ENGINE WOULD NOT MOVE. I REMOVED THE SPARK PLUGS AND FOUND THAT THE #7 SPARK PLUG HAD ICE ON IT. THE CYLINDER WAS FOUND TO BE FULL OF ICE. THE FOLLOWING DAY THE ICE MELTED AND THE ENGINE MOVED AND RAN. THE TRUCK DROVE FINE WITH NO ISSUES AFTER THAT. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE ENGINE HYDROLOCKING DUE TO A FAILURE IN THE COWL WHICH ALLOWED WATER TO POUR ONTO THE ENGINE. THE COMPLAINTS INDICATED THAT IT WAS A KNOWN PROBLEM AND THAT CHRYSLER HAD BEEN ADVISED OF THE ISSUE BUT NOTHING WAS DONE ABOUT IT. I THEN FOUND THAT WATER WAS LEAKING PAST THE COWL AND THE WIPER ARMS. ON MARCH 17, 2015 THE DURANGO AGAIN MADE THE GRINDING NOISE WHEN ATTEMPTING TO START. THE #7 CYLINDER AND THE #8 CYLINDER HAD WATER IN THEM. THE VEHICLE HAD BEEN SITTING FOR APPROXIMATELY 4 DAYS PRIOR AND IT HAD RAINED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WOULD NOT START WITH THE STARTER AND WOULD NOT TURN BY HAND WHEN TRIED AT THE FLYWHEEL. THE VEHICLE HAD NOT EXHIBITED ANY ISSUES PRIOR TO BEING PARKED AND

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, A KNOCKING SOUND EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

I WAS ENTERING INTERSTATE 25 NORTH FROM DENVER COLORADO'S 19TH STREET WHEN I HEARD A BANG AND MY 04 DURANGO BEGAN TO SHAKE VIOLENTLY. I BELIEVED IT WAS A TIRE THAT POPPED EVEN THOUGH I HAVE NEW ONES AND SO I CONTINUED DOWN THE RAMP TO A SAFE PLACE WHERE I PULLED OVER AND STOPPED. THAT'S WHEN I NOTICED THE VEHICLE WAS STILL SHAKING AND I THEN BELIEVED IT TO BE A SERPENTINE BELT UNTIL I TURNED THE VEHICLE OFF. I OPENED THE HOOD AND FOUND THE BELT INTACT. I THEN LOOKED UNDER THE VEHICLE AND COULD SEE ENGINE OIL DRIPPING OFF THE BACK OF THE ENGINE BLOCK & ONTO THE GROUND FROM SOME UNKNOWN LOCATION OF THE MOTOR. I ATTEMPTED TO PULL THE DIPSTICK OUT OF THE ENGINE BUT WAS UNABLE TO BECAUSE IT WAS STUCK UNTIL I TRIED CRANKING THE MOTOR ONCE AGAIN WHICH ALLOWED ME TO THEN PULL THE DIPSTICK OUT, BUT I WAS NEVER ABLE TO GET IT BACK IN. I HAD THE VEHICLE TOWED TO MY HOUSE AND THEN EVENTUALLY TO A DEALERSHIP AFTER THE MOTOR WAS ATTEMPTED TO BE STARTED AGAIN. FLAME SHOT OUT FROM UNDERNEATH THE HOOD ALONG WITH SMOKE AND A LOT OF WHITE SMOKE FROM THE TAILPIPE. THE ENGINE IS BLOWN IT WOULD HAVE TO BE REPLACED AND I HAD 12 PAYMENTS LEFT FOR ABOUT $5000. I WAS IN A NEGATIVE EQUITY SITUATION WITH THIS VEHICLE NOW & I DIDN'T HAVE WARRANTIES OR ANY ABILITY TO GET HELP FROM CHRYSLER OR DODGE. THERE HAVE BEEN ALMOST A THOUSAND OTHER PEOPLE TO REGISTER COMPLAINTS FOR THE SAME PROBLEM. THE ENGINE HYDROLOCKED BECAUSE WATER LEAKS THROUGH THE COWLING BETWEEN THE WINDSHIELD AND THE HOOD AND DRAINS ALL OVE

WAS SLOWING DOWN TO MAKE A RIGHT TURN AND THE CAR SHUDDERED AND CAME TO A HALT. THEN WOULD NOT MOVE . LOOKING UNDER THE CAR FOUND THAT THE DRIVE SHAFT HAD FALLEN OUT OF THE REAR AXLE AREA. HAD IT TOWED TO SHOP. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED OF AN AIRBAG RECALL ON MY VEHICLE APPROXIMATELY 2 WEEKS AGO BUT THE LETTER INDICATED I COULD NOT CALL TO SCHEDULE MAINTANCE PRIOR TO 2/23. I STARTED CALLING FIRST THING THAT MONDAY. ALL 6 DEALERSHIPS I CONTACTED EITHER TAKE MY INFO AND SAY THEY WILL CALL ME BACK OR SAY THEY DON'T HAVE ANY PARTS TO CORRECT THE ISSUE AND I SHOULD CHECK BACK IN A COUPLE OF WEEKS. I HAVE RECEIVED NO RETURN PHONE CALLS FROM THE ONES THAT SAID THEY WILL GET BACK WITH ME. MY ONLY OPTION IS TO CONTINUE DRIVING A POSSIBLE DEATH TRAP FOR NO TELLING HOW LONG. NOT TO MENTION THERE'S BEEN THAT POSSIBILITY FOR THE LAST 11 YEARS. THIS IS RIDICULOUS AND UNACCEPTABLE. *JS

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V770000 (AIR BAGS)HOWEVER THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE (SURGE FORWARD) WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE SHIFTED INTO NEUTRAL OR THE IGNITION WOULD HAVE TO BE TURNED OFF IN ORDER TO SLOW THE VEHICLE DOWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE VEHICLE, WHICH WAS RUNNING FINE THE EVENING BEFORE THIS ENGINE FAILURE, WAS PARKED OUTSIDE OVERNIGHT IN THE RAIN. THE NEXT MORNING THE VEHICLE WAS STARTED AND IMMEDIATELY STARTED MAKING LOUD MECHANICAL NOISES. THE VEHICLE WAS TURNED OFF IMMEDIATELY AND A PIECE OF THE ENGINE BLOCK WAS DISCOVERD ON THE FRAME AND A HOLE IN THE ENGINE BLOCK WAS NOTICED. *TR

AFTER A RAINSTORM, I WENT TO START MY VEHICLE AND IT WOULDN'T TURN OVER. THINKING IT WAS THE STARTER, I REPLACED THE STARTER AND VEHICLE STILL WOULD NOT START. AFTER MANUALLY ROTATING THE ENGINE BACK AND FORTH A FEW TIMES, THE ENGINE STARTED BUT THEN HAD A VERY LOUD ENGINE KNOCK. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED BY A MECHANIC BUT ALL INDICATIONS ARE THAT IT IS ENGINE ROD FAILURE DUE TO HYDROLOCK CONDITION. THIS IS SUPPORTED BY THE IDEA THAT THE ENGINE WOULD FREQUENTLY STALL DURING THE RAIN AND IN THE CAR WASH, AS MANY OTHERS HAVE REPORTED. IT HAD PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR UNTIL THIS HAPPENED. VEHICLE WAS SOLD AS-IS FOR REPAIR OR ENGINE REPLACEMENT FOR FRACTION OF RETAIL VALUE. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL RATTLING SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD A HOLE BECAUSE THE ROD BLEW OUT OF THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 3/31/15*CN UPDATED 04/14/15

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

STARTED CAR FOR FIRST TIME AFTER BAD RAINSTORM OVER WEEKEND. HEARD VERY LOUD CLANGING NOISE. HOLE IN OIL PAN, OIL LEAKED OUT EVERYWHERE. AFTER TAKING APART THE MOTOR, SERVICE CENTER DISCOVERED A ROD SHAFT HAD SHEARED IN HALF AND SHOT THROUGH THE ENGINE BLOCK AND OIL PAN. DISCOVERED IT WAS CAUSED BY WATER GETTING INTO ENGINE THROUGH SPARK PLUGS. BECAUSE OF THIS, THE WARRANTY COMPANY WON'T COVER AN ENGINE REPLACEMENT. WE HAVE TAKEN IN THIS VEHICLE TO SAME SERVICE STATION BEFORE OVER THE TWO YEARS WE HAVE OWNED IT BECAUSE IT WOULD STALL WHILE DRIVING IN BAD RAINSTORM. COULD NEVER FIND A PROBLEM. READ A LOT OF ARTICLES ONLINE ATTRIBUTING ALL OF THIS TO A DESIGN FLAW IN THE HOOD OF THIS VEHICLE. I KNOW WE ARE NOT THE ONLY OWNERS OF A 2004 DODGE DURANGO WHO HAVE EXPERIENCED THIS. SOMETHING NEEDS TO BE DONE TO RESOLVE THE DESIGN FLAW AND COMPENSATE US FOR HAVING TO REPLACE AN ENGINE THAT, APART FROM BEING IN A POORLY DESIGNED CAR, IS OTHERWISE IN GREAT CONDITION. *TR

THE RAIN SHE ATTEMPTED TO START THE VEHICLE A LOUD UNKNOWN NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

WENT OUT TO START VEHICLE IN THE MORNING AND IT WOULD NOT CRANK OVER. TRIED SEVERAL TIMES, IT WAS RAINING AT THE TIME. LEFT VEHICLE FOR A FEW HOURS, RETURNED LATER TO START AND LOUD CLUNK COMING FROM MOTOR. LIFTED HOOD AND FOUND INTAKE TO BE TOTALLY COVERED IN WATER. WATER WAS FLOWING DOWN WINDSHIELD AND DIRECTLY OVER TOP OF MOTOR. UPON INSPECTION CONNECTING ROD WAS BROKEN DUE TO HYDRO LOCKING. APPARENTLY THIS IS A PROMINENT ISSUE WITH THIS MODEL. ENGINE NEEDS TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE HYDRO EXTENSION CYLINDER BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

DAUGHTER WAS DRIVING VEHICLE ON THE HIGHWAY. VEHICLE STARTED SHAKING AND THEN MADE LOUD NOISE LIKE A HAMMER HITTING ENGINE, THEN STARTED SMOKING WHITE SMOKE COMING FROM THE ENGINE. VEHICLE QUIT RUNNING. DAUGHTER WAS ABLE TO GET TO THE SHOULDER. TRIED STARTING AGAIN AND ENGINE WAS RUNNING VERY ROUGH, SMELLED LIKE ELECTRICAL BURN AND BLOWING WHITE SMOKE. SHUT OFF ENGINE AND HAD VEHICLE TOWED. MECHANIC STATED ENGINE HAS TO BE REPLACED. HAVING VEHICLE TOWED TO DODGE DEALER FOR SECOND OPINION. *TR

AS I WAS DRIVING DOWN THE STREET IN LIGHT RAIN MY 2004 DODGE DURANGO BEGIN TO SHAKE AND STALL. AS I CAME TO A STOP I RECALL THE SUV SMOKING. I STOP THE SUV IMMEDIATELY AND COULD TELL THE SMOKE WAS COMING FROM UNDER THE HOOD. I NOTIFIED MY MECHANIC AND HAD THE TRUCK TOWED TO THE SHOP WHERE HE TOLD ME THE COWL PANEL WAS ALLOWING WATER TO LEAK ONTO MY ENGINE WHICH WOULD CAUSE WATER TO GET INTO MY INTAKE THAT WOULD RESULT INTO A BLOWN ENGINE. I NOTIFIED CHRYSLER/DODGE TO NO AVAIL THEY ACT AS IF THEY HAVE NEVER HEARD OF THE ISSUE, WHICH IS SURELY INCORRECT BECAUSE OF ALL THE POST OF PEOPLE WOULD COMMON ISSUES WITH THERE DODGE DURANGO. THIS SHOULD DEFINITELY BE A RECALL. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

WE HAVE KEPT THIS DURANGO IN IMMACULATE SHAPE AND HAVE CONSISTENTLY DONE OF THE RECOMMENDED UPKEEP ON THE VEHICLE. WE CHANGE THE OIL EVERY 3,000 MILES. I WAS DRIVING DOWN THE ROAD GOING APPROXIMATELY 50 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE JUST STARTED MAKING A LOUD NOISE. IT WAS DANGEROUS BECAUSE I HAD NOWHERE TO PULL OVER AND HAD TO CONTINUE APPROXIMATELY 1 MILE BEFORE I COULD GET TO A SHOULDER AND BEHIND ME WERE MULTIPLE VEHICLES. UNDERNEATH THE VEHICLE WAS OIL. THE MECHANIC SAYS THAT THERE IS A HOLE IN THE ENGINE AND IT IS COMPLETELY BLOWN-CATASTROPHIC. ENGINE FAILURE THAT WILL COST $6000 TO REPLACE. ALTHOUGH WE HAVE USED THE VEHICLE FOR 10 YEARS, WE HAVE BARELY PUT 12000 MILES PER YEAR ON IT. AFTER SOME RESEARCH ON THE INTERNET WE FOUND OUT THAT THERE HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR COMPLAINTS ON THIS ENGINE, MANY OF THEM PROBABLY UNREPORTED TO THE NHTSA. THE '05 AND LATER MODELS DO NOT SHOW ANYWHERE NEAR A SIMILAR AMOUNT OF ENGINE FAILURE COMPLAINTS. I WOULD HAVE TO BELIEVE THAT THERE HAVE. WE ARE DISGUSTED AND WOULD LIKE SOMEONE TO LOOK INTO THIS-A CLASS ACTION LAWSUIT. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE VEHICLE AND THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

NOTICED THE SVC 4WD LIGHT CAME ON THE DASH BOARD AND THEN THE VEHICLE'S REAR WHEELS LOCKED WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. THE VEHICLE STOPPED AND WAS UNABLE TO MOVE AS IF BRAKE HAD BEEN APPLIED VERY HARD. UNPLUGGED THE BATTERY FOR ABOUT A MINUTE TO ALLOW THE SYSTEM TO RESET. THE SVC 4WD LIGHT DOESN'T COME ON. HOWEVER, THE VEHICLE STILL LOCKS ITS REAR WHEELS WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. *TR

TRIED TO START MY TRUCK AND ALL I AM HEARING IS LOUD KNOCKING. NO NOTICE OF ANYTHING BEING WRONG! ACCORDING TO ALL THE RESEARCH I HAVE DONE TO FIGURE OUT WHAT THE SOUND IS, IT IS MOST LIKELY THE HYDROLOCK PROBLEM THAT CHRYSLER IS AWARE OF. I AM LUCKY THAT THIS DID NOT HAPPEN WHEN I WAS DRIVING , OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR KILLED . IS THAT WHAT CHRYSLER IS WAITING FOR BEFORE SOMETHING IS DONE? IF WE WOULD HAVE KNOWN THIS ISSUE WAS EVEN POSSIBLE OF HAPPENING WE MAY HAVE BEEN ABLE TO PREVENT IT BY FIXING THE SEAL. NOW WE HAVE A VEHICLE THAT LOOKS PRETTY, BUT IS UNDRIVABLE, AND CAN'T AFFORD TO FIX IT. *TR

HAD JUST FIXED THE SENSORS ON THE TRUCK, PUT NEW BATTERY AND NEW TIRES. TOTALING OVER $1200. DRIVING THROUGH UNAVOIDABLE PUDDLES ON THE HIGHWAY, DURING A HEAVY RAIN IN MY AREA OF 4.5 INCHES. PARKED THE CAR IN MY DRIVEWAY AND WENT TO START IT THE NEXT MORNING AND HEARD THIS VERY LOUD GRINDING. HAD THE CAR TOWED. DIAGNOSIS: ENGINE HYDROLOCK. APPARENTLY DODGE HAS KNOWN OF THIS PROBLEM AS I SEE THOUSANDS OF COMPLAINTS ON YOUTUBE AND SIMILAR SITES. A $130 PART COULD'VE PREVENTED THIS FROM HAPPENING BUT WE WERE NEVER NOTIFIED OF THE PROBLEM. NOT SURE WHAT TO DO AT THIS POINT. DODGE REFUSING TO HELP AND INSURANCE SAYING IT IS A KNOWN DEFECT SO THEY WON'T COVER IT EITHER. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STARTED SHAKING AND STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR AND SAW SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

I WAS FILLING UP MY GAS TANK WHEN THE CAR STARTED SPITTING OUT GAS AT ME. LUCKILY I STOPPED IT FAST ENOUGH BUT HAD SOME GAS ON ME AND ALL OVER THE SIDE OF MY CAR. I'VE LOOKED THIS UP AND IT SEEMS TO BE A BIG PROBLEM WITH THE DURANGOS. I REALLY WOULD LIKE TO FILL MY CAR UP WITHOUT WORRYING ABOUT BEING COVERED IN GAS OR MY CAR STARTING TO RUST. *DT