2004 Dodge Durango complaints

MY WIFE WAS DRIVING ALONE TO WORK. SUDDENLY AND WITHOUT WARNING, THE ENGINE STOPPED, LIGHTS WENT OFF AND POWER STEERING WENT OFF. SHE MANAGED TO USE THE CAR MOMENTUM TO DIRECT THE CAR INTO A SIDE ROAD, WITHOUT HITTING ANY OTHER CARS. SHE WAS 30 SECS. FROM THE FREEWAY ENTRANCE). SHE MANAGED TO GET OUT OF THE CAR ( ALL OTHER DOORS TO THE CAR WERE LOCKED EXCEPT THE DRIVER DOOR - WHAT DO YOU DO WHEN YOU ARE IN THE BACK SEAT ?)) AND NOTICED BLUE SMOKE COMING FROM UNDER THE HOOD. SHE TRIED TO RESTART THE VEHICLE BUT WITHOUT SUCCESS. SHE CALLED AAA AND WAS EVENTUALLY TOWED TO STATELINE DODGE IN FORT MILL. THE BATTERY AND CONNECTIONS WERE SO HOT THE TOW TRUCK DRIVER COULD NOT TOUCH THEM..AND STILL SMOKING. THE GARAGE EXAMINED THE BATTERY CABLES AND VERIFIED THEY WERE MELTED TOGETHER(SEE INVOICE). WE WOULD NEED A NEW BATTERY AND CABLE. I CALLED THE GARAGE TO INFORM THEM THAT A NHTSA SAFETY RECALL D40 WAS ISSUED IN 2004, CONCERNING RE-ROUTING THE BATTERY CABLE AS IT COULD LEAD TO AN UNDERHOOD FIRE. I WAS EXPECTING NOT TO BE CHARGED WITH THE BATTERY AND REPLACEMENT CABLE. HOWEVER THE RECALL NOTICE TALKS ABOUT CABLE CONTACT WITH THE UPPER CONTROL ARM OF THE SUSPENSION AND IN MY CASE THE CONTACT WAS WITH THE EXHAUST GAS RECYCLE TUBE, WHICH IS 1" AWAY FROM THE CONTROL ARM. I WAS CHARGED $460 FOR THE WORK AND AM NOW WRITING TO CHRYSLER FOR RECOMPENSE. THIS IS A POTENTIAL SERIOUS ISSUE FOR DURANGO OWNERS, ESPECIALLY IF YOU ARE ON A FREEWAY AND THE ENGINE CUTS OUT OR YOUR CAR IS PARKED IN YOU

2004 DODGE DURANGO 5.7 HEMI ENGINE LIMITED 4X4 ENGINE STALLS WHEN I SLOW DOWN TO STOP OR MAKE A TURN, LOSS OR POWER STEERING AND BRAKES. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET. RECALL NEEDED. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING LOT, IT ERUPTED INTO FLAMES. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT MARSHALL STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL DUE TO DEFECTIVE WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. ONCE THE VEHICLE IS STARTED, THE CONTACT IS UNABLE TO DEPRESS THE BRAKE PEDAL. THE VEHICLE JUMPS INTO GEAR AND MOVES FORWARD WITHOUT WARNING. THERE ARE NO RECALLS FOR THIS FAILURE. THE DEALER STATED THAT THE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 52,000.

I ALONG WITH HUNDREDS OF OTHER PEOPLE HAVE A VEHICLE WITH THE AIRBAG LIGHT ON. I AM NOT SURE WHY DODGE HASN'T ISSUED A RECALL ON WHATEVER COMPONENT IS CAUSING THIS PROBLEM. I THINK BECAUSE THE AIRBAG IS A "LIFE SAVING" DEVICE, THEY SHOULD BE MADE TO ISSUE A RECALL IMMEDIATELY. I HOPE YOU GUYS CAN FIND A SOLUTION TO THIS POTENTIALLY DEADLY PROBLEM. THERE ARE HUNDREDS OF COMPLAINTS IN DOZENS OF FORUMS ABOUT THIS PARTICULAR VEHICLE. *TR

THE VEHICLE RANDOMLY STALLS. IT HAS DONE THIS SEVERAL TIMES SINCE I HAVE OWNED IT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES. THEY TOLD ME THEY COULDN'T REPLICATE AND DIAGNOSE THE PROBLEM THEN ONE TIME THEY SAID THEY DID PROVIDE A FIX. THE TIME IMMEDIATELY BEFORE THE FIX I WAS MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC AND THE CAR STALLED. HAD WE BEEN HIT BY THE ONCOMING VEHICLE THE IMPACT WOULD HAVE BEEN A T-BONE INTO MY YOUNG DAUGHTER'S SIDE OF THE CAR. THE MOST RECENT TIME THIS HAPPENED WAS YESTERDAY. I WAS DRIVING APPROX. 35 MILES PER HOUR AND I COULD FEEL THE CAR AS IF I HAD LET MY FOOT OFF THE GAS WHEN I HAD NOT. I WENT TO MAKE A RIGHT HAND TURN AND THE CAR DIED. I WAS NOT ABLE TO STEER AND CAME VERY CLOSE TO HITTING ANOTHER CAR. I WILL NOTE THE MOST RECENT DATE OF THIS INCIDENT. *TR

SEE FIRST COMPLAINT 10237419. I'M HAVING CONTINUED FRONT END STEERING/SUSPENSION PROBLEMS. HAD THE LOWER BALL JOINT REPLACED ON 09/28/07. BY FEBRUARY OF THIS YEAR I'M EXPERIENCING WHAT SEEMS TO BE THE SAME PROBLEMS... CLUNKING SOUND (METAL TO METAL) THAT STARTS WHEN ENGINE AREA IS HOT. AFTER 45 MINUTES OF DRIVING. VIBRATION CAN BE FELT IN THE STEERING AND FLOOR BOARDS. THE NOISE IS GETTING PROGRESSIVELY LOUDER AND I FEAR THAT SAFETY MAY BECOME A ISSUE. THE DURANGO MAKES A SOUND SOMETHING LIKE THE TIRE AND RIM IS GOING TO VIBRATE RIGHT OFF THE VEHICLE. I'M NOW ON MY THIRD MECHANIC....RICHMOND, CA. HILLTOP DODGE, WHO TEST DROVE MY DURANGO AND HEARD THE SOUND ON 08/12/08. THEY INSPECTED THE FRONT BALL JOINTS, TIE RODS, AND ASSURED THAT EACH AREA WAS TIGHT . THEY DEEMED THAT THE VEHICLE IS SAFE TO DRIVE, BUT WEREN'T SURE OF THE PROBLEM. THEY THINK IT MAY BE LOOSENESS IN THE LOWER STEERING SHAFT. DEALER/MECHANIC SAID THE PROBLEM NEEDED TO BE MORE CONSISTENT TO ISOLATE THE NOISE. INSPECTION CHARGE $124.95. PROBLEM HAS NOT BEEN IDENTIFIED OR RESOLVED, BUT SOUNDS SIMILAR TO WHAT HAS BEEN INVESTIGATED FOR POTENTIAL RECALL IN THE PAST. *TR

PROBLEM WITH "FRONT SUSPENSION/BALL JOINTS" 2004 DODGE DURANGO: HAD EXCESSIVE FREEPLAY IN LOWER BALL JOINTS. LEFT MORE THAN THE RIGHT. BALL JOINTS WERE REPLACE WITH CHRYSLER/DODGE PARTS ON 9/28/07 AT 60,577 MILES. THE REPAIR COSTS $544.69. AT 65,202 MILES I STATED EXPERIENCING THE EXACT SAME PROBLEMS AGAIN. VIBRATION THAT CAN BE FELT IN THE STEERING AND FLOORBOARD UNDER THE DRIVERS FEET. A METAL ON METAL CLUNKING SOUND STARTS AFTER THE VEHICLE IS DRIVEN FOR A 1/2-HOUR (WHEN HOT) AND IS ONLY HEARD WHILE THE VEHICLE IS MOVING. HAD TWO SHOPS LOOK AT IT BUT THEY COULDN'T HEAR THE NOISE. NOW AT 65,738 MILES, THE NOISE IS GETTING LOUD AND I'M VERY CONCERNED ABOUT THE SAFETY. WILL THE TIRE COME OFF OR WILL THE ABILITY TO STEER BE GO OUT COMPLETELY AT SOME POINT? *TR

TIRE BELT ON SUMITOMO HTR SPORT TIRES IS SEPARATING. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE OIL CHANGE. SEVERAL DAYS LATER, SHE TOOK THE VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT BOTH OF THE BOLTS IN THE EXHAUST MANIFOLD FAILED. THE REPAIR WOULD COST $1,100. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 63,732. UPDATED 09/15/08 *BF THE BOLTS ON THE MANIFOLD HAD BROKEN OFF. UPDATED 09/18/08. *JB

WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. I PUT IT IN PARK AND IT STARTED RIGHT UP. THERE WAS NO SIGN OF RUNNING ROUGH BEFORE THE STALL, IT JUST WAS IDLING AND CUT OUT. A WEEK LATER ON THE HIGHWAY AT APPROX. 60 MPH THE VEHICLE BUCKED LIKE IT WANTED TO STALL BUT DIDN'T. IT DID THIS THREE TIMES IN LESS THAN A MINUTE. I ACCELERATED AND IT SEEMED TO HELP. *TR

I HAVE A 2004 DODGE DURANGO WITH 73,600 MILES. FOR THE LAST COUPLE OF MONTHS IT'S BEEN ACTING UP. THE SECOND I SLOW TO A STOP OR PUT IT IN PARK, THE RPMS START JUMPING AROUND. IT HAS STALLED ON ME SEVERAL TIMES. WHEN I ACCELERATE THE RPMS SPIKE AND IT DOESN'T SEEM TO WANT TO GO, BUT JERKS LIKE IT IS GOING TO STALL AND THEN TAKES OFF. IT'S KIND OF SCARY. I'VE TAKEN IT TO SEVERAL SHOPS, BUT THEY CAN'T FIND WHY IT IS DOING THIS. I TOOK IT TO AUTO ZONE TODAY AND HAD IT HOOKED UP TO THEIR DIAGNOSTIC MACHINE. THEY SAID THAT IT ISN'T CODING ANYTHING TO BE WRONG. WHEN I GOOGLED THE PROBLEM, I WAS AMAZED TO SEE HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM. I'M WONDERING IF DODGE HAS LOOKED INTO THIS AND WHY THERE ISN'T A RECALL ??? *TR

ELECTRICAL SYSTEM - ENGINE MANAGEMENT SOFTWARE UPDATE - SINCE UPDATE, SEVERAL FUNCTIONS ARE NOT OPERATING AS THEY DID WHEN THE VEHICLE WAS NEW. PRIOR TO THE UPGRADE INTERIOR LIGHTS DIMMED BEFORE SHUTTING OFF, THEY NO LONGER DO, AFTER THE UPGRADE, THE DRIVER MEMORY SYSTEM THAT REMEMBERED SEAT AND MIRROR POSITIONS, HEAT/AC SETTINGS AND RADIO SETTINGS NOW FUNCTIONS DIFFERENTLY .. ALSO, NOT SURE IF THIS IS RELATED BUT THE DRIVERS DOOR, WHEN CLOSED WOULD NOT TURN THE INTERIOR LIGHTS OFF. THE FRUSTRATION IS THAT THERE IS NO LONGER A MECHANICAL SWITCH TO ACCOMPLISH THIS SO IT APPEARS THAT THIS PROCESS IS SOFTWARE CONTROLLED. ALSO WITHIN THE PAST TWO WEEKS, THE ENGINE OVERHEATED FOR NO APPARENT REASON. TO DATE, THE PROBLEM HAS NOT RECURRED. *TR

THERE WAS ALMOST A MULTI CAR CRASH!!!!!!!!!!!!!!!!!! THE CAR QUIT IN THE MIDDLE OF DRIVING INTO AN INTERSECTION THROUGH ONCOMING TRAFFIC. I'M TOLD BY DEALER THE ENGINE FAILED AND NEEDS TO BE REPLACED. THE OIL HAS BEEN CHANGED, AND THE CAR HAS BEEN MAINTAINED. YET THE ENGINE FAILED AND NEEDS TO BE REPLACED!! MANY SIMILAR COMPLAINTS ARE ON WWW.CARCOMPLAINTS.COM SEVERAL OF THE PEOPLE WERE DODGE FANS, AND ONE USED TO BUY AUTOS AT AUCTION. THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DEFECTIVE AUTO, WITH REAL SAFETY CONCERNS. THIS CAR IS ONLY 4 YEARS OLD!! EVIDENTLY THERE IS A CLASS ACTION LAWSUIT ABOUT THIS ENGINE TYPE FOR FAILURE. IN HEAVY TRAFFIC, THIS IS VERY SERIOUS. IN SOUTH FLORIDA NOBODY CAN AFFORD TO BE DRIVING AND THEN HAVE THEIR VEHICLE SUDDENLY FAIL AND LOSE POWER!! THIS IS EXTREMELY DANGEROUS! *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR JUNE 30, 2008. THE CONTACT WAS UNABLE TO KEEP THE APPOINTMENT; THEREFORE, IT WAS RESCHEDULED FOR JULY 7, 2008. ONCE AT THE DEALER, SHE WAS INFORMED THAT THE COMPUTERS WERE DOWN AND THEY WOULD NEED TO RESCHEDULE FOR ANOTHER DAY. THE NEW APPOINTMENT WAS MADE FOR JULY 14, 2008. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 62,765.

DOME LIGHT ONLY TURN ON WHEN THEY WANT TO SOME TIMES IN THE MIDDLE OF GOING DOWN A ROAD. *TR

I OWN A 2004 DODGE DURANGO. I WAS DRIVING ABOUT 40 MPH AND IT JUST STALLED. I WAITED A FEW MINUTES AND IT STARTED BACK AND DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT IT IS A PROBLEM. THEY ADVISED ME TO DRIVE IT AND IF IT DOES IT AGAIN, TO BRING IT BACK. HOWEVER, AFTER DOING RESEARCH ON THE NET I FOUND THAT THIS MODEL HAS THE TENDENCY TO STALL. I'M SHOCKED THAT DODGE DID NOT HAVE AN ANSWER FOR ME. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, THE GEAR SHIFT STICKS WHILE APPROACHING A STOP. THE FAILURE MAKES IT DIFFICULT TO STOP THE VEHICLE. THE FAILURE HAS OCCURRED FOUR TIMES WITHIN A SIX MONTH PERIOD. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT THE BRAKING SYSTEM FAILED. A NEW MASTER CYLINDER WAS INSTALLED, WHICH TEMPORARILY REPAIRED THE FAILURE; HOWEVER, THE FAILURE RECURRED SIX WEEKS LATER. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT CURRENTLY HAS AN APPOINTMENT WITH THE DEALER TO FURTHER INSPECT THE VEHICLE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 32,000.

I WAS APPROACHING A RED LIGHT AND WAS SLOWING TO A STOP. AS I SLOWED DOWN TO MAYBE 10 MILES AN HOUR, THE VEHICLE STALLED OR SHUT OFF. I HAD NO POWER STEERING OR ANYTHING. MANAGED TO PUT THE VEHICLE IN PARK AND IT RESTARTED. NEVER DONE IT SINCE, BUT I HAVE RECENTLY LEARNED OF MANY OTHERS WHO HAVE HAD THIS PROBLEM WITH THEIR 2004 DODGE DURANGO. THANKS *TR

ON MAY 27TH I DROVE MY CAR HOME FROM WORK AND NOTICED THAT MY INTERIOR LIGHTS WOULDN'T CUT OFF. WHEN I GOT HOME AROUND 5:30 I WENT INSIDE MY HOME. MY NIECE COME IN THE DOOR AROUND 6:15 AND TOLD ME THAT MY 2004 DODGE DURANGO WAS ON FIRE. MY HUSBAND TRIED TO PUT THE FIRE OUT WITH A GARDEN HOSE. I CALLED 911 AND THE FIRE DEPARTMENT COME OUT AND FILLED OUT A REPORT. I HAVE CONTACTED CHRYSLER ABOUT THIS PROBLEM BECAUSE I WAS TOLD BY MY INSURANCE COMPANY THAT THERE WAS A RECALL THAT COULD HAVE CAUSED THIS. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE PUTS HIS SEAT BELT ON, A SPARK COMES FROM THE RETRACTOR AREA AND THE RADIO SHUTS OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY CHANGED THE BATTERY TWICE, YET THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 59,439 AND FAILURE MILEAGE WAS 40,000. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RADIO BURNED OUT. UPDATED 07/29/08

ON SATURDAY 2/16, THE DOME LIGHTS WERE NOT DIMMING AND GOING OUT AND THERE WAS A SLIGHT SMELL OF HOT WIRES. BY SUNDAY THE SMELL WAS VERY INTENSE. WE LEFT HE CAR PARKED AND PLANNED ON GETTING IT TO THE DEALER ON MONDAY. MONDAY MORNING I WENT OUT AND STARTED THE TRUCK TO LET IT WARM UP BEFORE I TOOK IT TO THE DEALER. I WENT BACK INSIDE FOR A COUPLE MINUTES. WHILE I WAS INSIDE, A NEIGHBOR RANG THE DOOR BELL AND TOLD ME THAT THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THEY CAME AND EXTINGUISHED THE FIRE. WE HAD THE FIRE INSPECTOR COME OUT SO WE COULD HAVE A REPORT ON FILE. BOTH THE FIRE INVESTIGATOR AND THE INSURANCE CLAIMS AGENT FELT THAT THE FIRE WAS CAUSED BY THE WIRING UNDER THE DASH. THE CAR WAS A TOTAL LOSS WITH A GAPING HOLE STRAIGHT THROUGH THE DASH, BEHIND THE INSTRUMENT CLUSTER AND THE INTERIOR COMPLETELY GONE. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO THE NEAREST SERVICE STATION TO CHECK THE OIL. SHE ADDED ONE QUART OF OIL AS INDICATED BY THE OIL DIP STICK. SHE RESUMED DRIVING AND AFTER APPROXIMATELY FIVE MILES, THE ENGINE BEGAN KNOCKING. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO HAVE THE VEHICLE TOWED BACK TO NORTH CAROLINA. ONCE IN NORTH CAROLINA, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A NEW ENGINE WAS NEEDED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT GEARS AUTOMATICALLY. WHEN THE VEHICLE WAS IN REVERSE, IT WOULD SHIFT INTO DRIVE AND THE SHIFTER LIGHT ON THE INSTRUMENT PANEL WOULD FLICKER. MOST RECENTLY, WHEN THE VEHICLE WAS PLACED INTO PARK, IT BEGAN TO MOVE FORWARD. AS A RESULT, THE VEHICLE STRUCK A POLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 74,500.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING ACTIVATED, SMOKE APPEARED FROM THE DASHBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE INTERIOR DOME LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT PULLED OFF THE ROAD AND SHE AND HER CHILDREN EXITED THE VEHICLE RIGHT BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT AND STATE PATROL WERE CALLED TO THE SCENE AND FILED AN INCIDENT REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE CHIEF STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM: INSTRUMENT PANEL. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

VEHICLE STALLS AT LOW SPEEDS AND WHEN TURNING. IMMEDIATELY RESTARTS. HAD LOCAL DEALER LOOK AT IT, BUT THEY CAN'T FIX THE PROBLEM. FACTORY CUSTOMER SERVICE IS NO HELP. HAVE READ MANY OTHER COMPLAINTS ABOUT SAME CONDITION ONLINE. *TR

VEHICLE IS BUCKING DURING EASY CRUISING. WHILE PULLING UP TO STOP OR STOPPING, THE ENGINE IS SHUTTING OFF. IT IS NOT IDLING SMOOTHLY. VEHICLE HAS BEEN TO TWO GARAGES, AND TWO DIFFERENT DODGE DEALERS AND NO ONE CAN FIGURE OUT THE PROBLEM OR HOW TO FIX IT. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE INTERIOR ROOF LIGHT ILLUMINATED ON ITS OWN AND WOULD NOT SHUT OFF. THE CONTACT EXITED THE VEHICLE AND, APPROXIMATELY 30 MINUTES LATER, THE VEHICLE CAUGHT FIRE ON THE DRIVER'S SIDE OF THE INSTRUMENT PANEL. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) SIX MONTHS AFTER THE FIRE OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 61,000.

DRIVING DOWN THE ROAD AT NORMAL HIGHWAY SPEEDS, IF THE REAR WINDOWS ARE ROLLED DOWN THE CAR BEGINS TO SHAKE VIOLENTLY TO THE POINT WHERE THE DOORS FEEL AS IF THEY ARE GOING TO BE PULLED OFF. THE FIRST TIME THIS HAPPENED WAS ABOUT 1 MTH AFTER I BOUGHT THE CAR WHILE DRIVING DOWN THE ROAD, IT TOOK ME BY SURPRISE AND I WAS ALMOST IN AN ACCIDENT BECAUSE OF ITS SEVERITY. I HAVE CONTACTED DODGE AND NOTHING IS BEING DONE ABOUT IT. *TR

I HAVE REPLACED THE ABS SENSOR WHICH IS LOCATED ON THE REAR AXLE OF MY 2004 DODGE DURANGO 3 TIMES NOW, BUT FOR SOME REASON HAS TO BE REPLACED EVERY 6 TO 9 MONTHS. *TR

2004 DODGE DURANGO WITH A RECALL REPAIR. CONSUMER STATES THAT AFTER THE RECALL WORK WAS DONE THE MECHANIC INFORMED HER THE DRIVER DOOR WAS DIFFICULT TO OPEN. SHE TOLD HIM NOT TO FIX IT, AND THAT THERE WAS NOTHING WRONG WITH IT. *KB WHEN THE CONSUMER RETRIEVED HER KEYS, SHE SOON DISCOVERED SHE COULD NOT OPEN THE DOOR WITH THE KEYS OR BY USING THE KEYLESS ENTRY. THE CONSUMER STATED THERE WERE NO LIGHTS ON THE CONTROL PANEL. THE CONSUMER STATED THE DEALER DAMAGED HER TRUCK WHILE THEY WERE FIXING THE RECALL FOR THE INSTRUMENT PANEL. THE DEALER DID ADMIT THEY HAD TO TAKE THE INSTRUMENT PANEL APART TO REPLACE A PART.*JB

I HAVE BEEN GETTING A CONTINUOUS ALL THE GAUGES ON THE DASH WILL START FLUXUATING LIKE THE COMPUTER IS RESETTING IT SELF WHILE DRIVING DOWN THE ROAD. ALSO THE AIR BAG SYSTEM SHOWS A MALFUNCTION DURING THE SAME TIME THE GAUGES FLUX. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY CAN'T DO ANYTHING UNLESS IT HAPPENS WHILE IT'S HOOKED UP TO THE COMPUTER TO READ IT WHILE IT HAPPENS. THE RECALL FOR THE INSTRUMENT PANEL HAS BEEN COMPLETED AND THE PROBLEM SEEMED TO GO AWAY FOR A COUPLE OF WEEKS BUT NOW IT DOING THE SAME THING AGAIN. SORT OF GETTING CONCERNED IF THERE IS AN ELECTRICAL PROBLEM WILL THE VEHICLE CATCH ON FIRE. *TR

ENGINE STALLS INFREQUENTLY AT LOW SPEEDS <15MPH AT THE SAME TIME BEFORE THIS HAPPENED RPM JUMPS UP-IF A RECALL IS CLOSED WILL IT REOPEN IF THIS IS AN ALREADY KNOWN PROBLEM. *TR

I KEPT HEARING A TICKING AND THERE WERE ISSUES AS FOR TRANSMISSION. I TOOK IT BACK THE 1ST DAY I BOUGHT IT AND SPOKE TO THE GUY WHO SOLD IT TO ME. THEN THE GUY LEFT TO GO TO ANOTHER COMPANY. SO THEN GOT SOMEONE ELSE AND 3MORE TIMES WAS TOLD THERE WAS NOTHING WRONG. *TR

DRIVING , WHEN CAR STARTED MISSING, CHECK ENGINE LIGHT CAME ON, TOOK TO CHRYSLER DEALER, HAD TO REPLACE IGNITION COIL, SERVICE MANAGER SAYS WATER ENTERED INTO IT AND CAUSED FAILURE, CAR HAS 28,900 MILES ON IT, I THINK IT IS A DEFECT THAT SHOULD OF BEEN REPAIRED AT NO COST, I HAVE OLD PART. *TR

REAR PLASTIC STEP BUMPER HAS BEEN RE-COATED THREE TIMES AND IS FAILING AGAIN..I WANTED IT REPLACED AS PER THE DEALERS RECOMMENDATION, BUT DODGE SAID NO RECOAT IT...MY SIDE STEP RUNNING BOARDS ARE PERFECT AND HAVE NO DENTS, SCRATCHES OR PROBLEMS... *TR

MY 2004 DODGE DURANGO HAS 55,000 MILES ON IT. BOTH KEYLESS ENTRY FOBS QUIT WORKING. THE ONLY WAY TO UNLOCK MY TRUCK IS MANUALLY, VIA TURNING THE KEY IN THE DOOR. EVERY TIME YOU DO THAT, THE ALARM GOES OFF. I RESEARCHED THIS ONLINE, TO FIND OUT THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM, EVEN CARS STILL UNDER FACTORY WARRANTY. (THOSE UNDER WARRANTY, SAID DODGE WOULDN'T FIX THEM). THIS IS COMPLETELY UNACCEPTABLE. THERE'S NO REASON DODGE CAN'T HAVE A RECALL AND FIX THIS KEY ISSUE. I JUST GOT OFF THE PHONE WITH DODGE "CUSTOMER RELATIONS" AND GOT NOWHERE. NO HELP, NO INFORMATION ON HOW TO FIX IT, AND CERTAINLY NO RECALL. *TR

STALLING WHILE TURNING RIGHT. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AFTER DRIVING FOR ONE MILE. HE NOTICED SMOKE COMING FROM THE LIGHT SWITCH AND INSTRUMENT PANEL. HE EXITED THE VEHICLE BEFORE IT BURST INTO FLAMES. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT, BUT APPEARED TO BE FROM AFTERMARKET WIRES. THE MANUFACTURER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE CONTACT HAS A VIDEO OF THE INCIDENT. THE CURRENT AND FAILURE MILEAGES WERE 59,900.

AFTER THE ORIGINAL PURCHASE OF THE VEHICLE 2004, ON A HILL IN A CURVY TURN, AT THE STOP ON THE HILL THE VEHICLE WOULD STALL. DEALER COULD NEVER RECREATE THE SITUATION, NEVER FIXED. NOW THERE IS A FIX OUT THERE. OVER THE PAST SEVERAL MONTHS, HAVE NOTICED VEHICLE STALL WHEN IT RAINS, (WET MOISTURE), THE RPM'S GO UP AND WAY DOWN. BEEN TO THE DEALER SEVERAL TIMES, FIRST TIME REPLACE WIRES, PLUGS, NOT IT, NEXT FLASH AND UPGRADE SOFTWARE, NOT FIXED, THEY CANT RE-CREATE THE PROBLEM. THE VEHICLE WILL STALL, UNKNOWN WHEN IT WILL STALL, MAY RUN GREAT DAY 1 IN THE AM, NOT RUN IN THE AFTERNOON. MAY RUN OK FIRST 20 MINUTES, THEN WILL DECIDE TO STALL. PRIOR TO THE SOFTWARE UPGRADE VEHICLE WOULD RUN FINE IN DRY WEATHER., NOW WITH THE UPGRADE, VEHICLE DOES NOT START PROPERLY. DEALER CAN NOT SEEM TO FIND A FIX TO THE STALLING ISSUE. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION. THE CURRENT MILEAGE WAS 43,000 AND FAILURE MILEAGE WAS 20,000. UPDATED 02-14-08. *KB THE DEALER REFUSED TO THE LOOK AT THE VEHICLE WITHOUT CHARGING THE CONSUMER 100.00 AN HOUR. UPDATED

VEH PROBLEM ON 1/1/08 -- 2004 DODGE DURANGO HTTP://WWW.DATATOWN.COM/CHRYSLER/ 1/3/08: CALLED CHRYSLER DEALER ' 1-800-992-1997 SPOKE TO AMY (REF 17081406 (ID#AJ267) SHE REQUESTED THE VEHICLE ID NO ' THE LAST EIGHT ' I GAVE HER ' SHE ASK WHAT OUR ADDRESS WAS AND TELEPHONE NUMBER ' I GAVE IT TO HER. SHE ASKED IF I CONTACTED THE SHOP WHERE I GET IT SERVICED AT ' I SAID, NO I WAS CONTACTING YOU FIRST. I TOLD HER I WANTED TO SEE IF THIS WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY ' SHE SAID, I DID NOT HAVE THAT ' I SAID YES I DID THAT'S WHAT MADE US BUY THE VEHICLE. SHE SAID TO CONTACT THE PLACE WHERE WE BOUGHT IT FROM ' IN ROXBOROGH - SHE SAID, WHAT PROBLEM ARE YOU HAVING. I TOLD HER THAT THE PROBLEM STARTED WHEN I GOT THE RECALL FIXED FOR INSTRUMENT CLUSTER. WE HAD WIRING HARNESS TO THE 8 CYCLINDER. THEN THE OIL LIGHT CAME ON. BUT I DID NOT NEED ANY OIL ' I GET MY OIL DONE REGULARLY. THREE DAYS LATER THE DODGE STARTED REVVING VERY HIGH LIKE SOMEONE IS PUSHING ON THE PEDAL. THE CAR JERKS AND THE ENGINE LIGHT IS ON NOW. SHE PUT ME ON HOLD TO CHECK THE WARRANTY INFORMATION. SPOKE TO LESLIE, SUPERVISOR. SHE TOLD ME THERE IS NOTHING THEY COULD DO FOR ME ' WHAT YOU DO OUT SIDE OF CHRYSLER IS YOUR PROBLEM. I TOLD HER THERE IS ALL SORTS OF NOTES ON LINE FROM PEOPLE HAVING PROBLEMS WITH ENGINES AND TRANSMISSIONS. SHE SAID, THERE WAS NO RECALLS ON THIS.*CN

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A FIRE UNDER THE HOOD CAUSED BY A BATTERY CABLE. THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 04V578000 (ELECTRICAL SYSTEM:BATTERY:CABLES) AND SAFETY RECALL NUMBER D40 ISSUED BY DAIMLER CHRYSLER. THE VEHICLE WAS REPAIRED THROUGH AN INSURANCE CLAIM. DAIMLER CHRYSLER SENT AN INDEPENDENT CLAIMS ADJUSTER, WHO TOOK A REPORT OF THE INCIDENT. ON DECEMBER 17, 2007, THE MANUFACTURER SENT THE CONTACT A RESPONSE VIA MAIL THAT DENIED CLAIM FOR ANY SORT OF REPAIR REIMBURSEMENT FOR THE RECALL. THE TOTAL ESTIMATED COST IN DAMAGES WAS $1,870 PLUS TOWING. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 49,800 AND CURRENT MILEAGE WAS 49,900. UPDATED 01/29/08 *BF

I HIT A TELEPHONE POLE WITH THE FROND END OF MY DODGE DURANGO, AND MY AIR BAG NEVER DEPOLYED. *TR

2004 DODGE DURANGO SLT. WATER LEAKING INTO JUNCTION BLOCK. POSSIBLE WIRE HARNESS DAMAGE MAYBE MORE DAMAGE. NOT SURE WHERE WATER IS LEAKING IN. THIS COST TO MUCH TO FIND OUT AND FIX. VEHICLE IS STILL IN THE SHOP. *TR

2004 DODGE DURANGO WITH THE 5.7L STALLING GOING AROUND CORNER, ALMOST CAUSING ACCIDENT. THIS IS A SAFETY HAZARD, AS IT COULD CAUSE AN ACCIDENT POSSIBLY INJURING MYSELF, FAMILY, OR OTHERS. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN SLOWING DOWN FROM 30 MPH TO MAKE A TURN OR ATTEMPTING TO ACCELERATE AFTERWARDS, THE VEHICLE STALLS. THE DEALER STATED THAT THE COMPUTER ACCELERATION AND IDLE CHIP NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO HAVE THE IDLE AND ACCELERATION CHIP REPROGRAMMED AND THE FAILURE WAS NOT PERMANENTLY CORRECTED. THE VEHICLE WILL BE TAKEN AGAIN FOR A NEW DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND ISSUED A REFERENCE NUMBER. THE CURRENT MILEAGE WAS 50,161 AND FAILURE MILEAGE WAS 10,000. UPDATED 3/4/08 *CN

MY WIFE WAS DRIVING OUR 2004 DODGE DURANGO NEAR EVANSVILLE, IN AT THE SPEED LIMIT WHEN THE RIGHT REAR BRIDGESTONE DUELER TIRE SIDEWALL BLEW OUT. THANKFULLY SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BEFORE THE TIRE BLEW. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD SCRATCHING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. AS OF NOVEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE; HOWEVER, THEY STATED THAT THE FAILURE WAS A NORMAL OCCURRENCE. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 67,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE AIR BAG LIGHT REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. SINCE THE VEHICLE WAS PURCHASED, IT HAS BEEN TO THE DEALER AT LEAST TEN TIMES CONCERNING THIS FAILURE. NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) WAS REFERENCED. THE CURRENT MILEAGE WAS 52,600 AND FAILURE MILEAGE WAS 1.