Page 16 of 23 · complaints 751–800 of 1,115

2004 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Engine and Engine Cooling › Engine
Filed Oct 21, 200974,000 milesMD

I HAVE A 2004 DODGE DURANGO 5.7L V8 WITH 74,000 MILES ON IT. EVERY COUPLE OF WEEKS THE ENGINE STALLS WITHOUT ANY PRIOR WARNING. THE VEHICLE JUST SHUTS OFF AND I CAN'T USE THE BRAKES TO STOP OR ANYTHING. I'VE TAKEN IT TO THE DEALERSHIP ON MULTIPLE OCCASIONS BUT THEY KEEP TELLING ME THEY CAN'T FIND ANYTHING WRONG. I'VE READ SEVERAL OTHER COMPLAINTS FROM OWNERS OF THIS VEHICLE EXPERIENCING THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THE VEHICLE. LUCKILY, I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M FEARFUL THAT IT'S ONLY A MATTER OF TIME BEFORE I AM IN AN ACCIDENT DUE TO THE ENGINE STALLING. *TR

Power Train › Driveline1 injured
Filed Oct 14, 200920,000 milesNY

DRIVING ABOUT 20 MILES AN HOUR VEHICLE CAME TO A COMPLETE STOP THE TIRES LOCKED UP COULD NOT MOVE VEHICLE HAD TO HAVE TOWED TO DEALER PROBLEM WAS A COMPLETE AXLE FAILURE MILEAGE 20,000. *TR

Engine and Engine Cooling › Engine
Filed Oct 11, 200982,100 milesKS

2004 DODGE DURANGO, EQUIPPED WITH 5.7L V8 HEMI, STALLS SPORADICALLY WITH NO ADVANCED WARNING. THE ENGINE CAN GENERALLY BE RESTARTED IMMEDIATELY WITH LITTLE OR NO MODIFICATION TO THE VEHICLE'S CONFIGURATION. WHEN THE ENGINE STALLS OCCUR, ALL POWER STEERING AND BRAKING FUNCTIONS ARE RENDERED INOPERATIVE. STALLING EVENTS APPEAR TO BE UNRELATED TO WEATHER CONDITIONS, OR USAGE OF AUTOMOBILE FUNCTIONS (I.E. AIR CONDITIONING, RADIO, ETC.). MOST INSTANCES OCCUR DURING LOW SPEED MANEUVERS, TO INCLUDE PARKING LOT AND DRIVEWAY OPERATIONS, AND PULLING AWAY FROM STOP SIGNS OR TRAFFIC LIGHTS. HOWEVER, ON SEVERAL OCCASIONS, STALLING HAS OCCURRED DURING STRAIGHT-FORWARD DRIVING, WITH LITTLE OR NO MANEUVERING ON FREEWAY OR CITY STREETS. *TR

Fuel System, Gasoline
Filed Sep 10, 200960,000 milesAZ

I HAVE A 2004 DODGE DURANGO. WITH ABSOLUTELY NO WARNING, MY ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING AND THE CAR DIED. DIDN'T EVEN HAVE TIME TO PULL OVER AND OUT OF TRAFFIC. HAD TO HAVE IT TOWED HOME. HOLIDAY WEEKEND, SO NO DEALERSHIP WAS OPEN. THEN HAD IT TOWED TO DEALERSHIP....BOTH TOWS COST OVER $200 TOTAL. IT HAS NOW BEEN AT THE DEALERSHIP FOR 2 DAYS. THEY CANT FIND ANYTHING WRONG WITH IT. THEY TELL ME THEY THINK IT IS "ELECTRICAL" SO THEY ARE CHECKING ALL WIRES. I AM LOOKING AT A HUGE REPAIR BILL (ON TOP OF THE ALREADY HUGE TOW FEES.) NOW ANSWER THIS.....I TYPED IN JUST A FEW KEYWORDS AND FOUND HUNDREDS OF POSTS WITH THE SAME EXACT ISSUE. IF THERE ARE SO MANY 04-05 DODGE DURANGOS WITH THE SAME PROBLEM.......(THERE WAS EVEN A NTS INVESTIGATION) WHY THEN DOES THE DODGE DEALERSHIP CLAIM TO HAVE "NEVER SEEN THIS BEFORE"????? AND WITH THE SAFETY ISSUE IT POSES, WHY HAVE THEY NOT ISSUED ANOTHER INVESTIGATION AND/OR RECALL??? GOD FORBID IT HAPPENS AGAIN (AFTER I PAY A HUGE REPAIR BILL THAT WILL NOT ADDRESS THE ISSUE) AND I HAVE MY 4 KIDS IN THE CAR!! THEN DODGE WILL WISH THEY LISTENED TO THE AMERICAN PEOPLE AND FIXED A PROBLEM THEY KNOW EXISTS!! THEY NEED TO "OWN UP", PEOPLE WILL BE KILLED IN RELATED ACCIDENTS......WHAT A SHAME THEY CAN GET AWAY WITH THIS. *TR

Seat Belts
Filed Aug 19, 200964,000 milesTN

THE OUTBOARD POSITION SEATBELT SYSTEMS IN THE MIDDLE SEAT HAS THE PLASTIC LATCH COVER MISSING. THE METAL OF THE LATCH IS THE ONLY REMAINING PART OF BOTH OUTBOARD LATCHES. THIS WAS NOTICED WHEN I WENT TO INSTALL A CHILD RESTRAINT IN THE VEHICLE. I HAVE SPOKEN TO OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. *TR

Power Train
Filed Aug 15, 2009114,240 milesVA

THE PROBLEMS WITH THE VEHICLE STARTED WITH A BATTERY ISSUE, MY WIFE WENT TO GET IN THE SUV AND ALL OF THE LIGHTS CAME ON AS NORMAL, WHEN SHE PUT THE KEY INTO THE IGNITION TO START IT EVERYTHING SHUT OFF AND THE DASH PANEL LIGHTS STARTED FLICKERING. WE HAD THE VEHICLE TOWED TO DODGE DEALERSHIP AND THEY TOLD US THAT THE BATTERY WAS DEAD AND WE HAD IT REPLACED. TWO DAYS AFTER PICKING THE VEHICLE UP MY WIFE WENT TO MAKE A LEGAL U-TURN AND THE VEHICLE SHUT OFF, IN THE PROCESS OF THE U-TURN SHE PULLED INTO THE GAS STATION AND RE-STARTED THE VEHICLE SINCE THEN IT HAS HAPPENED THREE OTHER TIMES, MOST RECENTLY SHE MADE A RIGHT AT A STOP SIGN ONTO A BUSY INTERSECTION, AND ALMOST GOT REAR ENDED AT 60MPH BECAUSE HER VEHICLE CUT OFF IN THE MIDDLE OF A TURN. LUCKILY THE DRIVER BEHIND HER WAS ABLE TO SWERVE INTO THE NEXT LANE TO AVOID HITTING HER. *TR

Electrical System
Filed Aug 11, 200910,000 milesCT

CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR

Engine and Engine Cooling
Filed Aug 8, 200982,000 milesCA

2004 DODGE DURANGO 5.7 HEMI SLT, STALLS WITH NO WARNING. USUALLY STALLS WHILE SLOWING DOWN AT AN INTERSECTION OR WHEN MAKING A TURN. HAS STALLED ON THE FREEWAY. HAPPENING FOR OVER A YEAR ON AND OFF. DEALER SAID NOTHING WRONG WITH VEHICLE. ALSO STALLS WHILE BACKING UP. *TR

Electrical SystemFire
Filed Aug 4, 2009103,000 milesNC

I RECEIVED A RECALL NOTICE IN NOV/DEC 2007 FROM DODGE REGARDING A RECALL ON MY 2004 DODGE DURANGO. I IMMEDIATELY MADE AN APPOINTMENT UPON RECEIVING THE NOTICE AND HAD IT REPAIRED ON JAN.2, 2008. THE RECALL WAS FOR A WIRING CLUSTER BEHIND THE INSTRUMENT PANEL , IT WOULD MALFUNCTION RESULTING IN A FIRE. RECENTLY WHILE ON A CAMPING TRIP WITH MY CHILDREN, BROTHER AND SISTER IN LAW AND MY SISTER AND HER FAMILY THE CAR CAUGHT FIRE. IT HAD BEEN PARKED SINCE APPROXIMATELY 5:00 THE DAY BEFORE. WE WOKE UP ON SUNDAY MORNING AND WERE STANDING AROUND THE CAMPFIRE AND ALL OF A SUDDEN THE HORN ON MY CAR BEEPED. I IMMEDIATELY CHECKED TO MAKE SURE ALL THE KIDS WERE ACCOUNTED FOR AND THEY WERE. MY 12 YEAR OLD SON RAN DOWN AND YELLED BACK THE CAR WAS ON FIRE. I LOOKED DOWN AND SAW FLAMES SHOOTING FORM THE WINDSHIELD AND THE TOP OF THE CAR. NONE OF US HAD A FIRE EXTINGUISHER BUT SOMEONE YELLED GRAB THE COOLERS BECAUSE IT HAD BOTTLED WATER IN THERE. WE QUICKLY DOUSED THE FIRE WITH WATER AND EXTINGUISHED IT. THE FIRE DEPT. CAME OUT AND SAID THEY BELIEVED THE FIRE STARTED BEHIND THE INSTRUMENT PANEL IN THE DASH. I FILED A REPORT WITH MY INSURANCE AND THE ADJUSTER LOOKED AT THE CAR AND TOTALED AND CONCURRED WITH WHAT THE FIRE DEPT. HAD SAID. I FILED A CLAIM WITH CHRYSLER AND THEIR RESPONSE TO ME WAS THAT "YOUR CAR IS OUT OF WARRANTY,WE'RE SORRY BUT WE CAN'T HELP YOU". I AM HIGHLY UPSET ABOUT THIS. IF I HAD BEEN DRIVING THIS CAR WHEN THE PROBLEM OCCURRED NOT ONLY WOULD I HAVE NOT MADE IT OUT BUT MY F

Electrical System
Filed Jul 30, 200942,000 milesNY

OUR 2004 DODGE DURANGOS INTERIOR AND EXTERIOR LIGHTS FLASH ON AND OFF INTERMITTENTLY. IT HAPPENED ONLY A FEW TIMES IN THE BEGINNING, BUT AS WE WERE TRAVELING IT DID IT MORE CONTINUOUSLY ON AND OFF. DURING THE DAY IT WAS NOT AS NOTICEABLE, BUT AS NIGHT FALLS AND YOU ARE DRIVING EVERYTHING GOES DARK FOR A FEW SECONDS, WE HAVE A PROBLEM. AFRAID TO DRIVE AT NIGHT. ASKED DODGE ABOUT IT AND THEY SAY IF IT DOESN'T HAPPEN WHERE THEY CAN SEE IT THERE IS NOTHING THAT CAN BE DONE. THERE ARE ONLY 42,000 MILES ON OUR VEHICLE. CHECKED RECALLS AND THEY SAY WE ARE UP TO DATE ON ALL RECALLS.*TR

Engine and Engine Cooling
Filed Jul 22, 20093 milesMN

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 8 MPH IT STALLED AND SHUT OFF. THE ELECTRICAL INSTRUMENT PANEL DISPLAYED A MUFFLER SIGN AND THE LIGHTS SHUT OFF; HOWEVER, THE DEALER STATED THAT IT WAS NOT RELATED TO RECALL 07V092000, ELECTRICAL SYSTEM, INSTRUMENT PANEL. THE ELECTRICAL INSTRUMENT PANEL WAS REPLACED ON THREE OCCASIONS. THE DEALER STATED THAT THE REPLACEMENTS WERE CONSIDERED AS GOOD WILL REPAIRS. THE DEALER ALSO ADVISED THEM TO HAVE THE VEHICLE DIAGNOSED BY A DEALER IN THE STATE. THE MANUFACTURER AND THE STATE ATTORNEY GENERAL HAVE BEEN NOTIFIED; HOWEVER, THE MANUFACTURER HAS NO RECORD OF THE COMPLAINT. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE IA 86,384. THE DEALER DIAGNOSED THE FAILURE AND STATED THERE WERE OTHER COMPONENTS THAT CAUSED THE FAILURE INCLUDING THE BATTERY. THE STEERING WHEEL ALSO LOCKED AND THE VEHICLE SHUT OFF. IN JAN 09 ANOTHER DEALER STATED THE FAILURE WAS NOT RELATED TO THE INSTRUMENT PANEL; HOWEVER, THE DIAGNOSTIC MACHINE INDICATED THAT IT WAS. THE CONSUMER STATED THE VEHICLE OVERHEATS AT TIMES. IT MAY OCCUR AT ANYTIME WHETHER THE VEHICLE IS IN IDLE OR WHILE DRIVING. ALSO, IF THE DOORS ARE OPENED FOR MORE THAN 5 MINUTES THE VEHICLE WILL NOT START. IN ORDER TO GET THE VEHICLE TO START, A JUMPER CABLE MUST BE USED. THE CONSUMER WAS INFORMED RECALL 07V092000 DID NOT APPLY TO HER VEHICLE. UPDATED 08/07/09.*JB UPDATED 8/18/09 *CN THE VEHICLE STALLED ON THE HIGHWAY, DURING RAINY CONDITIONS. UPDATED 08/21/09.*JP

Electrical System
Filed Jul 9, 200940,000 milesMN

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS BEEN RANDOMLY OVERHEATING. THE FAILURE OCCURS WHILE THE VEHICLE IS BEING DRIVEN BETWEEN 30- 55 MPH. THE CONTACT MUST PULL THE VEHICLE OVER AND WAIT FOR IT TO COOL DOWN. IF THE DOORS ON THE VEHICLE ARE OPENED FOR MORE THAN FIVE MINUTES, THE VEHICLE WILL NOT START. IN ORDER FOR IT TO RESTART, THE VEHICLE MUST BE JUMPED WITH JUMPER CABLES. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO HER VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 80,000.

Steering › Linkages › Tie Rod Assembly
Filed Jun 26, 200973,000 milesIA

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS OPERATING AT RELATIVELY WARM TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THEY WERE UNABLE TO LOCATE THE CAUSE OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE INNER TIE RODS FAILED. THE ENTIRE TIE ROD SYSTEM REQUIRED REPLACEMENT. THE AUTHORIZED DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE DUE TO A MASSIVE BACK ORDER. THE REPAIR PART HAS BEEN MODIFIED SIX TIMES. THE VEHICLE IS NOT BEING DRIVEN DUE TO THE SAFETY HAZARD. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 76,000.

Visibility › Windshield
Filed May 8, 200912,000 milesVA

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THIS VEHICLE FROM THE DATE OF PURCHASE. IN RAINY WEATHER CONDITIONS, THE INSTRUMENT PANEL COMPLETELY FAILS, THE HEADLIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS DO NOT WORK, AND THE GEAR SHIFTER WILL NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND WATER IN THE JUNCTION BOX, WHICH CAUSED CORROSION TO THE WIRING SYSTEM. THEY ALSO FOUND A SMALL CRACK IN THE WINDSHIELD, WHICH ALLOWED WATER TO LEAK INTO THE JUNCTION BOX. THE VEHICLE IS BEING REPAIRED AT THE COST OF $3,800. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 71,000.

Electrical System
Filed May 8, 200971,366 milesVA

I BOUGHT MY 2004 DODGE DURANGO IN 2005 JANUARY WITH 666 MILES ON THE TRUCK. THE FIRST YEAR I HAD NO PROBLEMS AT ALL UNTIL ABOUT MARCH 2006 I WAS DRIVING FROM WASHINGTON STATE TO CALIFORNIA WHEN I NOTICE THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND HAD IT CUT OFF IN CALIFORNIA. WELL, ON MY WAY BACK TO WASHINGTON STATE AFTER A WEEK I NOTICE THE CHECK ENGINE LIGHT CAME BACK ON I TOOK IT BACK TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP CUT OFF THE LIGHT AND TOLD ME THERE WAS A RECALL OUT ON THE 2004 DODGE DURANGO TO FIX THE INSTRUMENT PANEL. SO I TOOK THE 2004 DODGE DURANGO BACK IN TO FIX THE RECALL PROBLEM AND THEY SAID IT WAS FIXED. WELL, IN THE SUMMER OF 2006 I WAS DRIVING MY 2004 DODGE DURANGO WHEN THE LIGHTS STARTS TO GO OFF AND ON WHILE I WAS ON THE HIGHWAY. IT WAS RAINING HARD AND THEN MY CHECK ENGINE LIGHT COMES ON AGAIN, SO I JUST LEFT THE LIGHT ON. NOW I'M DRIVING AROUND IN MY 2004 DODGE DURANGO IN THE RAIN WHEN I GO TO PUT GAS IN IT WHEN I STOP. ALL OF A SUDDEN ALL MY INTERIOR LIGHTS STARTS TO GO ON AND OFF WITH MY HEADLIGHTS GOING OFF AND ON. THE WINDSHIELD WIPERS DID NOT WORK SO I CUT THE VEHICLE OFF FOR A MINUTE. WHEN I TURN ON THE VEHICLE I COULD NOT MOVE IT OUT OF PARK AND ALL THE LIGHTS WAS ON. SO, I LEFT THE VEHICLE THERE IN A PARKING SPOT AND WALK BACK TO WORK. I LATER CAME BACK TO THE VEHICLE ABOUT 2 HOURS LATER AND I STARTED UP THE VEHICLE AND THE GEAR SHIFT WORKED. SO I DROVE BACK TO MY OFFICE AND USE THE COMPUTER TO SEE IF ANYONE ELSE WA

Engine and Engine Cooling › Exhaust System
Filed Apr 13, 2009FL

EXHAUST MANIFOLD BOLTS BROKE OFF. *TR

Fuel System, Gasoline
Filed Apr 1, 200931,500 milesFL

WHEN I FILL THE VEHICLE WITH GAS THE GAS STARTS SPITTING OUT AT THE END OF FILLING RESULTING IN A LARGE AMOUNT OF GAS POURING DOWN THE SIDE OF THE VEHICLE. *TR

Engine and Engine Cooling › Cooling System
Filed Mar 19, 200942,500 milesNY

THE PROBLEM STARTED ABOUT A MONTH AGO, I HAD EXPERIENCED MY CAR OVERHEATING IN THE WINTER WITH TEMPERATURES IN THE TEENS. I TOOK THE VEHICLE (DODGE DURANGO) TO MY LOCAL DEALER, HE STATED HE WILL RUN A DIAGNOSTICS REPORT, 3 DAYS LATER HE CALLED ME TO SAY THE VEHICLE IF FINE, HOWEVER HE NOTICED THE FAN RAN SLOW THEREFORE HE DECIDED TO REPLACE THE FAN CLUTCH AND A BELT ALSO REPLACED THE THERMOSTAT, I PAID HIM 600.00 DOLLARS AND WITHIN 3 DAYS IT'S OVERHEATED AGAIN AND I HAD TO RETURN THE VEHICLE BACK TO THE DEALER. HE STATED HE WILL LOOK AT IT AND HE CANNOT MAKE ANY PROMISES. I DECLINED TO LET THEM SERVICE THE CAR. I HAVE NOW PLACED IT IN THE HANDS OF MY MECHANIC, AFTER SEVERAL DAYS TRYING TO TROUBLE SHOOT THIS PROBLEM HE REPLACED THE WATER PUMP, THIS WOULD NOT RELIEVE THE PROBLEM, AFTER MANY HOUR ON THE INTERNET I CAME ACROSS A REVIEW THAT SUGGESTED THE PROBLEM WAS WITH THE RADIATOR. WE DECIDED TO REPLACE THE RADIATOR; THE MECHANIC DISCOVERED THE RADIATOR WAS NOT ABLE TO SUPPORT THE ENGINE CAPACITY, WHICH CAUSED IT TO OVERHEAT. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Mar 18, 200980,000 milesWI

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE HAD BEEN PARKED FOR AN HOUR OR SO, IT CAUGHT FIRE. AFTER FURTHER INSPECTION, IT WAS CONCLUDED THAT THE BLOWER MOTOR WAS THE POSSIBLE CAUSE OF THE FIRE. THE INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING THE FAILURE. THE CONTACT HAS PICTURES AND A REPORT FROM THE FIRE DEPARTMENT, WHICH BOTH DESCRIBE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 04-14-09 *BF UPDATED 04/15/09. *JB

Engine and Engine Cooling › Engine
Filed Mar 17, 200954,800 milesTX

THE VEHICLE STALLS WITHOUT WARNING IN DIFFERENT DRIVING CONDITIONS. IT HAS HAPPENED MULTIPLE TIMES AND IT SEEMS TO BE GETTING WORSE. IN TWO CASES, ACCIDENTS WERE CLOSE TO OCCURRING IF IT WERE NOT FOR THE OTHER VEHICLE'S ABILITY TO STOP OR SWERVE AROUND. THE POWER STEERING IN THE VEHICLE STOPS, WHICH IS THE FIRST INDICATION THAT THE VEHICLE HAS STALLED. THERE IS NO POWER AND THE VEHICLE SHUTS OFF. THE VEHICLE TURNS ON AGAIN WITH NO PROBLEMS AND WE ARE ABLE TO PROCEED WITHOUT PROBLEMS UNTIL IT HAPPENS AGAIN. IT USUALLY DOESN'T HAPPEN WITHIN THE SAME TRIP, AT LEAST IT HASN'T HAPPENED YET. *TR

Electrical System
Filed Mar 9, 2009NY

ON SATURDAY 2/28/09 I NOTICED MY CARS THERMOSTAT ELEVATED TO H=HIGH. I CALLED THE DEALER THEY ADVISED ME TO BRING I IN. THEY HELD THE CARD FOR 4 DAYS ,BUT CALLED ON THE 3RD DAY TO TELL ME THE DIAGNOSTICS STATED I NEED TO CHANGE THE FAN CLUTCH ALTHOUGH IT'S WORKING FINE, HE ALSO STATED WHILE HE'S IN THEIR HE MIGHT AS WELL CHANGE THE THERMOSTAT AND A BELT NEAR THE FAN.. HOWEVER WHEN QUESTIONED IF THIS WOULD SOLVE THE PROBLEM HIS RESPONSE WAS I CANNOT GUARANTEE ANYTHING. TODAY I'M HAVING THE SAME PROBLEM AND I TOOK IT BACK TO THE DEALER AND HIS REPLY IS OH -WELL WE NEED TO LOOK FOR SOMETHING ELSE AND BY THE WAY YOU CAR IS 5 YEARS OLD AND THINGS HAPPEN..MY CAR IS 5 YEARS OLD WITH 43K MILES. MY CONCERN IS IN REGARDS TO THE RECENT RECALL ON SOME 2004 DODGE DURANGO HAVING A PROBLEM WITH THE ELECTRICAL PANEL CATCHING FIRE. I WOULD LIKE TO FIND OUT MOORE SPECIFICS REGARDING THE REASON FOR SUCH A PROBLEM . I'M TRYING TO TROUBLE SHOOT MY PROBLEM TO SEE IF I'M WITHIN THE SCOOP OF THE RECALL. *TR

Steering
Filed Mar 6, 200951,000 milesTN

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE MAKING A TURN AT LESS THAN 15 MPH, THE VEHICLE STALLED AND THE STEERING BECAME LOCKED. ON A SEPARATE OCCASION, WHILE IDLING AT A STOP SIGN, THE STEERING LOCKED AND FAILED COMPLETELY. IN ADDITION, THE OIL WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE DEALER WAS UNABLE TO PRODUCE AN ERROR CODE BECAUSE THE CHECK ENGINE WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER CLEANED THE CARBURETOR IN AN ATTEMPT TO CORRECT THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 51,000.

Engine and Engine Cooling
Filed Mar 2, 2009110,000 milesOH

SUV STALLS WHILE DRIVING OR STOPPING, RUFF IDLE. THIS THING IS A DEATH TRAP,HAVE YOU EVER TRIED STOPPING OR STEERING WHILE THE CAR IS NOT RUNNING,NOT SAFE AND I HAVE KIDS,SAVE LIVES AND FIX THIS BEFORE SOMEONE GETS KILLED.. *TR

Engine and Engine Cooling
Filed Mar 1, 2009OH

HELLO I HAVE A 2004 DODGE DURANGO HEMI 5.7 AND IT STALLS WHILE DRIVING AND SOMETIMES AT STOP LIGHTS,IT STALLED TODAY WHILE DRIVING ALMOST CAUSING ME TO CRASH. IT HAS DONE THIS SEVERAL TIMES.. *TR

Power Train › Automatic Transmission
Filed Feb 22, 2009101,950 milesIN

DODGE DURANGO 2004 LOST ALL FUNCTION PULLING INTO PARKING LOT. LOST ENGINE, BRAKES, STEERING, ELECTRICAL. LIKEN IT TO A POWER PLUG BEING PULLED OUT AND INSTANTANEOUS LOSS OF ALL CONTROL. WAS ABLE TO RESTART WITHOUT MISHAP. TOOK IT TO NEAREST DODGE DEALERSHIP ONLY TO NO AVAIL. THEY COULDN'T FIND ANYTHING WRONG. TOOK THE CAR HOME ONLY TO HAVE IT HAPPEN THE VERY NEXT MORNING AGAIN DURING DECELERATION TO A STREET LIGHT. TOOK IT TO A DIFFERENT DODGE DEALERSHIP. FOUND NOTHING WRONG.BUT CHANGED THE BATTERY IN THE EVENT LOW VOLTAGE WAS THE ISSUE. POWER CUT OUT AGAIN DURING A DECELERATION AND TURNING A SLIGHT RIGHT AT A FORK IN THE ROAD. THIS TIME WITH ENTIRE FAMILY ONBOARD. LOSS OF STEERING, AND BRAKES. BUT INSTRUMENT PANEL STAYED LIT. AND ALL HEAT RADIO. WILL NOT TRY DRIVING AGAIN UNTIL SOLVED. NOTE: NOTHING WAS DONE TO THE CAR BEFORE INCIDENTS STARTED TO OCCUR. NO OIL CHANGE, CAR WASH, POTHOLE, BREAK-IN. NOTHING. LOST ALL FAITH IN "CERTIFIED" DODGE MECHANICS AS THEY CAN'T EVEN LOOK UP THE ISSUE AND CONFIRM SIMILAR OCCURRENCE. I'VE FOUND SEVERAL VIA LIMITED INTERNET SEARCH. NO SOLUTIONS HOWEVER. *TR

Engine and Engine Cooling › Exhaust System
Filed Feb 5, 200968,539 milesTN

RECENTLY OUR DURANGO BEGAN MAKING A LOUD TICKING NOISE AT INITIAL START UP OF THE VEHICLE, WHICH WOULD DECREASE AND ULTIMATELY GO AWAY AS THE CAR WARMED UP. I TOOK MY CAR TO MY LOCAL SERVICE SHOP (NOT DODGE) TO HAVE OTHER WORK PERFORMED AND ASKED THEM TO TRY AND DETERMINE THE CAUSE OF THE PROBLEM. THE SAID THAT THE BACK TWO BOLTS CONNECT THE MANIFOLD TO THE BLOCK OF THE ENGINE AND THE HEADS OF THE BOLTS THAT SECURE THE HEAT SHIELD WERE BROKEN. THEY INSTRUCTED ME TO CONTACT THE DEALER BECAUSE IT LOOKED AS IF THE HEADS OF THE BOLTS AND THE BOLTS THEMSELVES HAD JUST BROKEN OFF, PROBABLY DUE TO HEAT FROM THE ENGINE. MY VEHICLE HAS 68,000 MILES SO I CALLED TO SEE IF IT WAS COVERED UNDER THE 70,000 MILE WARRANTY. WITHOUT LOOKING AT THE CAR, THEY TOLD ME THAT SOMEONE HAD TO HAVE BROKEN THE BOLTS OFF, BECAUSE THAT JUST WOULDN'T OCCUR. I TOLD THEM THAT THE ENGINE HAD NEVER BEEN WORKED ON OTHER THAT ROUTINE MAINTENANCE. THEY SAID THEY WOULD NOT COVER IT BECAUSE I HAVE NOT USED THEM FOR OTHER SERVICE, SO THEY DID NOT KNOW IF THE BOLTS HAD BEEN BROKEN OFF BY SOMEONE ELSE. I PAID FOR THE REPAIRS AND THEY STARTED THE VEHICLE AND THE SAME TWO BOLTS ON THE PASSENGER SIDE HAVE THE SAME ISSUE AND IS CAUSING THE SAME NOISE. WHEN QUESTIONED ABOUT THIS, THEY STUCK TO THEIR INITIAL RESPONSE THAT SOMEONE IN THE PAST HAS BROKEN THE BOLTS, EVEN THOUGH I STRESSED AGAIN THAT NO OTHER WORK HAD BEEN DONE ON THE ENGINE OR EXHAUST. WHEN ASKED TO HAVE THE OWNER OF THE DEALERSHIP GIVE ME A CALL CONCERNING TH

Power Train
Filed Feb 5, 200978,000 milesIL

HAVE NO CLUE AS TO WHY OR WHAT ACTUALLY CAUSES THIS FAILURE, BUT THE GEAR SHIFT WILL ALL OF A SUDDEN AND UNEXPECTEDLY LOCK UP WHEN TAKING THE RUNNING VEHICLE OUT OF PARK . THIS HAS OCCURRED A VARIOUS TIMES THROUGH OUT THE PAST YEAR, NOT SHOWING ANY REAL REASON OR CONSISTENCY WITH WEATHER, OR OTHER ELEMENTS PLAYING AS A FACTOR FOR THIS TO OCCUR. ONE WOULD GO TO PULL THE GEAR SHIFT DOWN AND IT JUST WAS AS IF IT WAS JAMMED OR LOCKED, DURING THESE PAST TIMES OF OCCURRING TRIED TURNING THE CAR OFF AND BACK ON, OR JUST RELEASING THE BRAKE AND PRESSING BACK IT (SOMETIMES SEVERAL TIMES) AND IT WOULD ALL OF SUDDEN MOVE AND ALLOW IT TO GO INTO GEAR, UNTIL THE OTHER DAY THIS HAPPENED AND UPON ENTERING THE RUNNING VEHICLE AND GOING TO PLACE IT INTO GEAR THE GEAR SHIFTING CABLE BROKE. THE VEHICLE IS BEING TAKEN TO THE GARAGE TO HAVE THE CABLE REPLACED. *TR

Fuel System, Gasoline
Filed Feb 4, 200973,000 milesIL

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHENEVER THE CONTACT FILLS THE FUEL TANK, GASOLINE SPRAYS OUT OF THE TANK. THE FUEL NOZZLE STOPS WHEN THE TANK IS FULL; HOWEVER, FUEL CONTINUES TO SPRAY OUT OF THE TANK WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 3/19/09 *CN THE DEALER REPAIRED THE PROBLEM. UPDATED 03/23/09

Power Train › Automatic Transmission
Filed Jan 28, 200968,000 milesWA

ENGINE STALLS DURING SLOW SPEEDS. WHEN YOU ACCELERATE IT DOES NOT RESPOND AND THAN IT LUNGES FORWARD. ENGINE LIGHT COMES ON AND OFF. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 28, 200965,000 milesPA

HEATER BLOWS GOOD, THEN STOPS BLOWING, THEN WILL START AGAIN. THE AIR CONDITIONING ALSO DOES THIS. HEATER AND AIR IN BACK WORKS FINE. IF YOU SHUT CAR OFF AND RESTART WILL WORK. IT IS WINTER NOW AND I CAN'T SEE TO DRIVE. *TR

Engine and Engine CoolingFire
Filed Jan 26, 20095 milesMN

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, THE OIL LIGHT WOULD ILLUMINATE, INDICATING THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE ALSO SHUT OFF AT LEAST FIVE TIMES ON THE FREEWAY. IT WOULD USUALLY IMMEDIATELY RESTART, BUT THEN KICK BACK AFTER IT WOULD START. SHE TOOK THE VEHICLE TO THE DEALER AND ASKED ABOUT RECALLS AND OTHER COMPLAINTS AND WAS INFORMED THAT NONE WERE AVAILABLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH). THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. SHE TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. SHE CONSTANTLY CHANGED THE OIL IN THE VEHICLE AND WOULD GO THREE WEEKS BEFORE THE OIL INDICATOR WOULD ILLUMINATE AGAIN. THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD AND SHE RETURNED TO THE DEALER. THE CONTACT NOTICED A CHEMICAL SMELL AND USED AN EXTINGUISHER TO PREVENT ANY FURTHER DAMAGE. SOMEONE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT IT WOULD NOT BUDGE. THE VEHICLE WAS THEN PLACED INTO REVERSE, WHICH CAUSED MORE SMOKE EMISSION. THE VEHICLE WAS TOWED TO THE NEW DEALER AND THE CLUSTER WAS REPLACED WITH A DEFECTIVE PART. THE CONTACT THEN NOTICED HEADLIGHT, DOME LIGHT, VANITY LIGHT, AND WINDOW ISSUES. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY CHARGED HER FOR THE DIAGNOSTIC AND STATED THAT THE CLUSTER WAS DEFECTIVE. AFTER THE

Electrical System
Filed Jan 20, 200969,940 milesGA

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR ROUTINE INSPECTION AND VARIOUS WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. A TECHNICIAN STATED THAT NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) WAS OUTSTANDING ON HIS VIN. THE TECHNICIAN FURTHER STATED THAT HE WOULD HAVE TO REPLACE THE CLUSTER AT THE COST OF $700 BECAUSE THE REMEDY WAS TO REPAIR THE DOME LIGHTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 69,940.

Electrical System
Filed Jan 14, 200989,000 milesNC

COMPONENT: UNKNOWN OR OTHER DETAILS: 2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

Electrical System
Filed Jan 12, 200960,000 milesMO

2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

Electrical System
Filed Jan 11, 200952,578 milesMO

MY 2004 DODGE DURANGO IS HAVING ELECTRICAL ISSUES. MOST OF MY LIGHTS ON MY INSTRUMENT PANEL STAY ON AT ALL TIMES, MY SPEEDOMETER OR ODOMETER WILL NOT WORK AND MY HEATING AND A/C WILL NOT WORK. MY REAR DEFROST AND REAR WIPER WILL ALSO NOT WORK. DEALERSHIP REFLASHED MY COMPUTER AND UPDATED COMPUTER BUT HAD NO AFFECT AT ALL. EVERYTHING ON THE EXTERIOR WORKS GREAT AND RUNS GREAT. *TR

Electrical SystemFire
Filed Dec 26, 200855,000 milesIL

2004 DODGE DURANGO INTERIOR LIGHTS WOULD NOT GO OFF. NEXT MORNING WENT TO START THE TRUCK SMOKE AND THEN FLAMES ENGULFED THE TRUCKS HAD TO CALL 911 TO HAVE FIRE PUT OUT. I WAS TOLD BY LOCAL DEALER AFTER RECALL CAME OUT NOT TO WORRY ABOUT THE RECALL THAT IT WAS A PAIN TO CHANGE THE PART OUT AND THAT THEY NEVER SAW ANY PROBLEMS WITH ANY OF THE ONES THEY HAD CHANGED BEFORE. *TR

Engine and Engine Cooling › Engine
Filed Dec 22, 200869,000 milesWA

INTERMITTENT ENGINE STALLING WHILE DRIVING. *TR

Interior Lighting
Filed Dec 2, 200852,000 milesIL

OUR 2004 DODGE DURANGO SEEMS TO HAVE A PROBLEM WITH ITS CTM UNIT. THE INTERIOR LIGHTS WILL NOT TURN OFF PROPERLY. I HAVE FOUND NUMEROUS INSTANCES OF THIS SAME PROBLEM IN MY SEARCHING THE INTERNET. THIS UNIT SHOULD BE RECALLED BY DODGE SINCE THE PREVIOUS MODEL YEAR HAD A PROBLEM WITH THE SAME CTM COMPONENT. *TR

Seat Belts
Filed Dec 1, 200862,200 milesMD

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT WAS INSTALLING THE CHILD SEAT IN THE VEHICLE, THE SEAT BELT LATCH PLATE CRACKED. THE CHILD SEAT COULD NOT BE INSTALLED. SHE STATED THAT THIS WAS THE THIRD SEAT BELT TO FAIL IN THE SAME MANNER. THE FIRST REPAIR WAS MADE UNDER WARRANTY. THE SECOND REPAIR WAS PAID FOR BY THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PART FOR THE REPAIR WAS ORDERED. THE MANUFACTURER STATED THAT THE SEAT BELT WOULD BE REPAIRED FOR FREE BECAUSE IT WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 62,200 AND CURRENT MILEAGE WAS 62,223. UPDATED 12/17/08. *LJ UPDATED 12/18/08. *JB

Electrical System
Filed Nov 26, 2008IN

I PURCHASED A 04 DODGE DURANGO 1-1/2 MONTHS AGO. I WAS ONLY GIVEN 1 KEY. THEY KEYLESS ENTRY AND KEY ARE ONE. THE KEYLESS ENTRY DOES NOT LOCK OR UNLOCK THE VEHICLE. THE PRONG THAT HOLDS THE BATTERY DOWN BREAKS OFF EASILY. IF YOU TRY TO MANUALLY UNLOCK THE VEHICLE IT SETS OFF THE ALARM.I AM UNABLE TO LOCK MY VEHICLE UNLESS I SET THE ALARM OFF. I HAVE CHANGED THE BATTERY, STILL DOESN'T HELP. I LOOKED UP ON THE INTERNET AND FOUND THIS HAPPENS WITH THIS VEHICLE OFTEN BECAUSE IT IS POORLY MADE. I WAS TOLD I HAD TO PAY $200 TO REPLACE THE KEY AND IT WILL MOST LIKELY HAPPEN AGAIN. THERE SHOULD BE A RECALL ON THIS ITEM AS IT HAPPENS OFTEN AND I AM UNABLE TO LOCK MY VEHICLE WHICH MAKES IT MORE LIKELY FOR MY VEHICLE TO BE BROKEN INTO. THE WARRANTY DOES NOT COVER THIS ITEM, HOWEVER I READ ON OTHER CASES THAT EVENTUALLY THIS ISSUE LEADS TO THE SECURITY SYSTEM LOCKING DOWN AND THE VEHICLE NOT WORKING. MY ISSUE HAS YET TO GET TO THAT POINT BUT I DON'T WANT TO WAIT FOR THAT TO HAPPEN. PLEASE LOOK INTO THIS ISSUE AS DODGE REFUSES TO BE COOPERATIVE. *TR

Air BagsCrash
Filed Nov 24, 2008620,000 milesMA

DODGE DURANGO SUV , MODEL SLT 4WD 4.7 8 CYLINDER ENGINE NEEDS A NEW CLOCK SPRING TO MEET MASSACHUSETTS INSPECTION REQUIREMENTS AFTER VEHICLE ACCIDENT. AUTO BODY SHOP LOCATED IN ANDOVER MA (WOODSWORTH MOTORS). CANNOT FIND REPLACEMENT FOR CLOCK SPRING AFTER ALMOST 3 WEEKS OF EFFORT. PLEASE ADVISE ASAP FOR POTENTIAL SOURCE, NEW OR USED. HAVE BEEN W/O AN VEHICLE, EXCEPT FOR RELATIVES LOAN VEHICLE--AUTO BODY SHOP STILL SEARCHING FOR PART. PLEASE RESPOND ASAP! *TR

Steering
Filed Nov 16, 200895,000 milesMD

NIGHTTIME. POURING RAIN. TURNED A CORNER IN A PARKING LOT AND THE POWER STEERING JUST QUIT. TURNED CAR OFF AND RESTARTED. POWER STEERING WAS BACK. FIRST AND ONLY TIME IT HAPPENED SO FAR. *TR

Electrical System
Filed Nov 9, 200850,000 milesVA

I HAVE FOUND THAT MY ELECTRICAL SYSTEM, SPECIFICALLY THE ALARM AT THE MOMENT, FAILS PERIODICALLY. THE CAR HAS SHUT DOWN WHILE RUNNING BEFORE. TOOK TO DEALERSHIP AND WAS TOLD THAT THEY COULD NOT DUPLICATE. NOW THE ALARM IS MALFUNCTIONING IN THAT IT GOES OFF BY ITSELF THE KEY WON'T SHUT IT OFF, AND TURNING THE ENGINE DOESN'T STOP IT EITHER. FURTHER, THE CAR IS MANUFACTURED WITH A KILL SWITCH IN THE OEM ALARM. I HAVE READ MANY COMPLAINTS SIMILAR TO THIS ON THIS VEHICLE WITH NO SATISFACTION OR ACKNOWLEDGEMENT FROM THE MANUFACTURER. I AM THE SOLE OWNER OF THIS VEHICLE. THE FACT THAT THE ALARM/ELECTRICAL SYSTEM IS OEM AND THAT THE ALARM CAN DISABLE THE ENGINE POSES A PROBLEM. THE CAR RECENTLY FELL OUT OF WARRANTY, ADMITTEDLY, BUT THE FACT REMAINS THAT THERE APPEARS TO BE A LETENT DEFECT IN THE ALARM/ELECTRICAL SYSTEM THAT CAN BE AND IS VERY DANGEROUS. THE FIRST TIME THE CAR SHUT OFF WHILE DRIVING MY WIFE HAD OUR TWO SMALL CHILDREN ABOARD. LUCKILY, SHE WAS ON A SURFACE STREET VICE A HIGHWAY AT SPEED. THE DEALERSHIPS AVOWS NO KNOWLEDGE OF THERE BEING TECHNICAL SERVICE BULLETINS (TSB) OR THE SAFETY HAZARD THIS POSES. THE OEM ALARM PROBLEM HASN'T CAUSED ANY MOVING SAFETY ISSUES FOR ME AS I CAN TELL, BUT SINCE THE CAR HAS SHUT OFF WHILE IN OPERATION PREVIOUSLY, I AM DRAWING A NOVICE CONCLUSION THAT THE TWO PROBLEMS COULD BE RELATED. THE ALARM PROBLEM NOW IS OCCURING DAILY SEVERAL TIMES A DAY. INITIALLY, THE DEALERSHIP INSISTED I BUY A NEW REPROGRAMMED KEY AT OVER $200 TO FIX THE PROBLEM

Engine and Engine Cooling › Engine
Filed Nov 8, 200871,000 milesAZ

I HAVE HAD NUMEROUS ENGINE STALLING/LOSS OF STEERING PROBLEMS WITH MY VEHICLE ONCE THE MILEAGE EXCEEDED 70,000 MILES. IT HAS STALLED WHILE STOPPING AT A STOP SIGN, UPON ACCELERATING INTO A TURN, AND MANY OTHERS. AFTER DIAGNOSTIC TESTING, WE REPLACED 2 O2 SENSORS AND THE STALLING STILL OCCURS. AFTER A SECOND DIAGNOSTIC TESTING, WE REPLACED ALL THE SPARK PLUGS AND IGNITION COILS AND THE STALLING STILL OCCURS. AFTER A THIRD DIAGNOSTIC TESTING, WE REPLACED THE FUEL PUMP AND THE STALLING STILL OCCURS. NOW THE DIAGNOSTIC TESTING INDICATED WE NEED TO REPLACE THE EGR FLOW SENSOR. I CURRENTLY HAVE 74,836 MILES. I HAVE SPENT APPROX $1000 IN PARTS ALONE TO REPAIR THESE ITEMS AND THE PROBLEM IS STILL NOT FIXED. *TR

Engine and Engine Cooling
Filed Oct 18, 2008MA

IN JUNE I HAD AN INCIDENT WHERE MY ENGINE STALLED WHILE I WAS DRIVING ON A SIDE STREET AND AT THAT SAME TIME THE CHECK ENGINE LIGHT HAD BEEN COMING ON AND OFF. I BROUGHT IT TO THE DEALER, BUT OF COURSE THE LIGHT WAS NOT ON. THEY HOOKED IT UP TO THE COMPUTER AND FOUND NO PROBLEMS. I HAVE BEEN DRIVING IT AND THE LIGHT HAS COME ON AND OFF OVER THESE FEW MONTHS. WHILE DRIVING I HAVE NOTICED OVER THE PAST MONTH OR TWO THAT ON OCCASION, WHEN I AM DRIVING ANYWHERE BELOW 50 MPH, THE RPM NEEDLE WOULD DROP. SOMETIMES IT WAS A SMALL DROP BUT YOU COULD STILL FEEL THE LOSS OF SPEED. AT OTHER TIMES IT WAS A SIGNIFICANT DROP AND YOU WOULD FEEL THE CAR JERK AS IT RESOLVED ITSELF. ON 3 OCCASIONS THE ENGINE DID STALL COMPLETELY LIKE IN JUNE. LAST NIGHT IT BECOME MORE PROBLEMATIC. IT CONT TO DO THE ABOVE BUT VERY FREQUENTLY AND NOW IF I STOP AT A LIGHT OR TO MAKE A TURN, WHEN I PUSH THE PEDDLE THE CAR GOES VERY SLOWLY AND THE ONLY WAY TO GET IT TO NOT STALL IS TO GIVE IT MORE GAS AND THIS MAKES THE CAR SPRINT FORWARD. I HAD TO TURN INTO TRAFFIC AND ALMOST HAD AN ACCIDENT BECAUSE OF THIS. THIS IS VERY DANGEROUS IN MY OPINION AND IT LOOKS LIKE MANY OTHERS ARE HAVING SIMILAR ISSUES. I AGREE WITH SOME OF THE OTHERS THAT THERE SHOULD BE A RECALL. IT'S JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. *TR

Power Train › Automatic Transmission
Filed Oct 16, 200851,486 milesMA

DODGE 2004 DURANGO STALLED WHILE TAKING A RIGHT TURN ONTO SIDE STREET. UNABLE TO FINISH TURN OR GOT OFF THE ROAD. I WAS PANICKED, FOUND FLASHERS TO TURN ON, THEN INSTRUCTED TO BY HELPFUL PASSERBY TO TURN KEY OFF, AND RESTART CAR. THIS WORKED, HASN'T HAPPENED AGAIN. I TAKE THIS VERY SERIOUS, MY YOUNG, NEW DRIVERS, CHILDREN ARE ABLE TO DRIVE THIS VEHICLE AND WOULDN'T KNOW WHAT TO DO IF THIS HAPPENED TO THEM. I WANT THIS TAKEN CARE OF AT DODGES EXPENSE. MARY WEST. *TR

Electrical System
Filed Oct 10, 2008MO

LAST YEAR I RECEIVED A RECALL NOTICE FOR MY 2004 DODGE DURANGO CONCERNING AN ELECTRICAL COMPONENT. I TOOK THE VEHICLE TO BERRYVILLE DODGE IN BERRYVILLE,AR TO HAVE IT FIXED. THEY DID THE RECALL AND WHEN I PICKED UP THE CAR THE DRIVER DOOR LOCK WOULD NOT WORK ALONG WITH THE RADIO/CD/DVD/SAT RADIO COMPONENT. I COMPLAINED THEY SAID TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY DENIED RESPONSIBILITY. THEY SAID IT WAS COINCIDENCE! I WENT TO 2 OTHER DODGE DEALERS AND BOTH SAID THE SAME THING HAD HAPPENED AT THEIR DEALERSHIP BUT THEY FIXED THE RADIO AND DOOR LOCKS. THE BERRYVILLE DEALER REFUSED AND CHRYSLER REFUSED TO REPAIR UNLESS I PAID FOR IT.($80 FOR THE LOCK, $600 FOR THE RADIO). IS THERE ANYTHING I CAN DO ABOUT IT? CALLING CHRYSLER IS A WASTE AND THE DEALER WONT DO ANYTHING EITHER. *TR

Seats
Filed Oct 4, 2008MI

I OWN A 2004 DODGE DURANGO. WE HAVE ONE CHILD IN A BOOSTER, ONE IN A FORWARD-CARSEAT AND ONE IN AN INFANT CARRIER (GETTING READY TO MOVE INTO A REAR-CARSEAT). THEY JUST NOW FIT IN ONE ROW OF SEATS AND WE ARE CONCERNED THAT THEY WILL NOT FIT WHEN WE MOVE OUR DAUGHTER TO HER REAR-FACING CARSEAT. MY QUESTION IS, IS IT SAFE TO HAVE ALL THREE IN ONE ROW, AND HOW ARE WE EXPECTED TO DRIVE SMALLER CARS WHEN I BARELY HAVE ENOUGH ROOM TO TRANSPORT MY CHILDREN. *TR

Engine and Engine Cooling
Filed Sep 28, 200861,100 milesRI

I AM HAVING PROBLEMS WITH MY 2004 DODGE DURANGO. MY ENGINE LIGHT AND THROTTLE LIGHT COMES ON AND THE ENGINE LIGHT STAYS ON AND THE THROTTLE LIGHT BLINKS. THIS HAPPENED LAST YEAR IN JULY AND IT IS HAPPENING AGAIN THIS YEAR. I BOUGHT MY AUTO TO THE DEALER AND DUE TO THE FACT THAT THE LIGHT WAS NOT ON AT THAT TIME, THEY COULDN'T DO ANYTHING. THEY JUST CLEANED OUT THE THROTTLE PLATES AND I WAS FINE UNTIL NOW. MY AUTO STOPPED ON THE MAIN ROAD WHILE I WAS STOPPED AT A RED LIGHT. I HAD MY 2 CHILDREN UNDER 4 YEARS OLD WITH ME AND VERY SCARED. NOONE CAN FIND THE PROBLEM. HAS THERE BEEN A RECALL ON MY AUTO IN REGARDS TO THIS? *TR

Service Brakes, Air
Filed Sep 24, 200854,130 milesPA

I WAS DRIVING TO WORK ON 09/19/08 COMING DOWN A HILL, I PRESSED MY BRAKES TO STOP AND THE TRUCK KEPT ROLLING. I PUMPED AND PUMPED UNTIL I CAME TO A STOP. I HAD SOMEONE LOOK AT IT BEFORE I TOOK IT TO THE SHOP AND MY STEERING COLUMN BOX WAS RUBBING AGAINST MY BRAKE HOSE AND PUT A HOLE IN IT. I HAVE A WARRANTY ON MY TRUCK BUT IT HAS BEEN IN THE SHOP 4 TIMES ALREADY FOR OXYGEN SENSOR, SERPENTINE BELTS, LOOSE BOLTS UNDER THE BODY AND NOW MY BRAKES. EVERYTIME I TAKE IT IN THEY TELL ME MY WARRANTY DOESN'T COVER WHAT'S WRONG WITH IT. SO I TAKE IT TO THE SHOP AND THE CALL ME SATURDAY MORNING AND TELLS ME THAT MY WARRANTY DOESN'T COVER AND IT'S GOING TO COST $600.00 TO FIX IT. I DROVE OVER TO THE DEALERSHIP AND TOLD THEM THAT THEY COULD HAVE IT BACK BECAUSE I HAVEN'T HAD IT FOR A YEAR AND HAVE HAD TOO MANY COSTLY PROBLEMS. SO GUESS WHAT THEY ARE PAYING FOR IT TO GET FIXED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Durango → · Every Durango year → · How the figures are calculated →