Page 15 of 23 · complaints 701–750 of 1,115

2004 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Oct 25, 201086,000 milesOH

2004 DODGE DURANGO SLT 5.7 LITRE. 85K MIKLES AFTER DRIVING ON HIGHWAY FOR AT LEAST 2-3 HOURS, CHECK ENGINE AND ELECTRONIC THROTLLE CONTROL WARNING LIGHTS COME ONE. HAPPENS EVERYTIME ON THE HIGHWAY AFTER 2-3 HOURS. TURN OFF CAR, WAIT 2 MINUTES, AND IT STARTS UP AND ONLY CHECK ENGINE LIGHT STAYS ON UNTIL IT RECYCLES. NOW, THE OIL LIGHT COMES ON AND THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD. AFTER WAITING 2 OR 3 MINUTES AND STARTING, TI IS FINE. MECHANIC SAYS DODGE NEEDS TO REPLACE ECM / ECU. I SEE A LOT OF ISSUE WITH THIS CAR STALLING IN THE MIDDLE OF THE ROAD. THIS IS A DANGEROUS ISSUE THAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR. *TR

Engine and Engine Cooling
Filed Oct 24, 2010110,001 milesVA

2005 DODGE DURANGO STALLED AT 60 MPH IN INTERSTATE TRAFFIC, OIL LIGHT CAME ON. HAD TO COAST WITH STEERING WHEEL LOCKED ACROSS TWO LANES OF TRAFFIC TO ARRIVE AT SHOULDER. VEHICLE WAS TOWED, WOULD NOT RESTART IMMEDIATELY. DAYS LATER VEHICLE RESTARTED BUT STALLED AGAIN LESS THAN ONE MILE FROM REPAIR SHOP WHILE MAKING U-TURN. CAR LEFT WITH MECHANIC, A SERIES OF THINGS HAVE BEEN ATTEMPTED TO REPAIR.. ANOTHER OIL CHANGE, BATTERY SERVICE, ALTERNATOR SERVICE, OIL PUMP REPAIR, ONLY REMAINING OPTIONS, FUEL PUMP OR. REBUILT ENGINE. NOT WILLING TO PAY FOR ENGINE REPAIR, ESPECIALLY ON A DEFECTIVE WELL DOCUMENTED PART. *TR

Engine and Engine Cooling › Engine
Filed Oct 12, 2010105,000 milesOH

I PURCHASED THE VEHICLE ON 8/27/2010. ON 9/4/2010 WHILE DRIVING ON THE HIGHWAY AT 70MPH, THE CAR MADE A JERKING MOVEMENT THEN STALLED. I LOOKED OUT OF THE REARVIEW MIRROR, AND THERE WAS SMOKE COMING FROM THE EXHAUST. I WAS UNABLE TO STOP DUE TO THE POWER BRAKES GOING OUT AND ROLLED INTO A DITCH. I IMMEDIATELY CALLED THE CAR DEALERSHIP. THE CAR DEALERSHIP TOLD ME TO HAVE IT TOWED THERE AND THEY WOULD DIAGNOSE THE PROBLEM. TWO WEEKS LATER THE DEALERSHIP STATED THAT THE ENGINE WAS OVERHEATED AND STALLED. THERE WAS NO INDICATION WHILE DRIVING THE CAR AFTER ONE WEEK OF PURCHASE THAT THE ENGINE WAS OVERHEATED. THE CAR DEALERSHIP REFUSED TO PAY FOR ANY REPAIRS STATING THAT IT WAS DUE TO MY NEGLECT. THE CAR DEALERSHIP REPAIRED THE ENGINE THROUGH THEIR OWN MECHANICS AND I WAS FORCED TO PAY $4200 FOR A USED ENGINE. I EXPLAINED TO THE DEALERSHIP, WHILE DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THE DODGE 5.7: HEMI ENGINE AND THAT MANY FORMAL COMPLAINTS WERE MADE. ALTHOUGH THE CAR WAS UNDER A 30 DAY WARRANTY, THE DEALERSHIP WOULD NOT PAY FOR THE COST OF THE REPAIRS. *TR

Engine and Engine Cooling
Filed Oct 11, 201092,000 milesNM

2004 DURANGO 92,000 MILES. PROPERLY MAINTAIN. NO ISSUES. ONE MORNING STARTED MAKING IN CLANKING NOISE FROM THE ENGINE NEAR THE OILPAN. ROD BEARING BROKE. REPLACE ENGINE COST $7000. *TR

Fuel System, Gasoline
Filed Oct 7, 201010,000 milesWI

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE FUELING THE VEHICLE, GASOLINE WOULD SPILL OUT OF THE TANK. THE FAILURE OCCURRED EVERYTIME THE VEHICLE WAS FUELED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 97,000.

Electrical System
Filed Oct 4, 2010123,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD RESTART ITSELF WHILE COASTING. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY, CAUSING THE CONTACT TO SLIGHTLY LOSE CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CAM SENSOR REPLACED YET IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER NEEDED TO INVESTIGATE FURTHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 123,000.

Electrical System › Instrument Cluster/PanelFire
Filed Sep 29, 2010WV

2004 DODGE DURANGO. CONSUMER STATES PROBLEMS WITH INTERIOR LIGHTS NOT TURNING OFF.*TGW THE CONSUMER NOTICED THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE INSTRUMENT PANEL WHICH COULD CATCH FIRE. SHE THEN CONTACTED CHRYSLER AND THEY INFORMED HER THAT WHAT SHE DESCRIBED SOUNDED LIKE THE PREVIOUS RECALL. AFTER AN INVESTIGATION WAS DONE, THE CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THEY WERE DENYING HER CLAIM DUE TO FAILURE TO HAVE THE RECALL WORK PERFORMED. THE CONSUMER STATED SHE NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. *JB

Unknown or Other
Filed Sep 29, 201000

DODGE DURANGO. *TR

Electrical SystemFire
Filed Sep 29, 201062,000 milesMT

WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR

Engine and Engine Cooling
Filed Sep 27, 201038,000 milesTN

PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR

Engine and Engine Cooling
Filed Sep 25, 2010CA

ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR

Engine and Engine Cooling
Filed Sep 7, 201097,000 milesFL

I OWN A 2004 DODGE DURANGO SLT 5.7 HEMI, UNDER HEAVY RAIN, ENGINES STARTS TO MISFIRE. IT HAS BEEN OVER 2YRS WITH THIS ISSUE. THIS HAPPENS ONLY UNDER HEAVY RAIN. WATER IS APPARENTLY TOUCHING A COIL OR CABLE WHICH MAKES THE CAR SHAKE AS IF IT WANTS TO CUT OFF, IF UNDER EXTREME RAIN ENGINE LIGHT TURNS OFF. IT IS HORRIBLE. I HAVE NOT FOUND A REMEDY FOR THIS AND I FIND NO RECALL AS YET. I HAVE TAKEN TO THE DEALER AND COMPLAINED BUT THEY CANNOT FIND ANYTHING. WHEN I DID A TUNE UP FEB 2010 AT THE DEALER, MECHANIC MENTIONED THAT HE FOUND THE COIL MOIST, WHICH WAS ODD. BUT THIS IS A PROBLEM AS I CANNOT DRIVE THE CAR UNDER HEAVY RAIN CONDITIONS. IM AFRAID OF GETTING STUCK IN THE RAIN OR ENGINE GOING BAD IF I DON'T FIX THIS. *TR

Engine and Engine Cooling › Engine
Filed Aug 18, 2010100,000 milesKS

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED AND THERE WAS AN UNUSUAL TICKING COMING FROM THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE WHERE IT WAS EXAMINED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THERE WAS A THICK LAYER OF BURNED OIL SLUDGE ON THE ENGINE VALVE COVERS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

Electrical System
Filed Aug 16, 201079,900 milesIL

2004 DURANGO SHUTS OFF WHILE DRIVING. BRAKE LIGHT AND ABS LIGHT UP THEN THE ENTIRE ELECTRICAL SYSTEM GOES DEAD INCLUDING POWER STEERING, BRAKES, LIGHTS, ETC. *TR

Suspension › Front
Filed Aug 12, 201083,520 milesFL

THE FAMILY & I WERE TRAVELING BACK FROM NJ TO FL. WE STOPPED FOR GAS & RESTROOMS. AS WE WERE PULLING OUT TO GET BACK TO HEAD BACK ONTO THE ROAD THE TRUCK WOULD NOT STEER IN THE RIGHT DIRECTION. WE GOT OUT & NOTICED THE TIRE WAS NO LONGER CONNECTED TO THE STEERING ROD. LUCKILY THERE WAS A DODGE DEALERSHIP RIGHT DOWN THE ROAD. WE HAD TO WAIT UNTIL MORNING TO GET IT TOWED TO THE DEALERSHIP. SO WE HAD TO GET IT MOVED INTO A PARKING SPACE AT THE CONVENIENCE STORE & STAY IN A MOTEL FOR 2DAYS UNTIL THE TRUCK WAS DONE. IT TOOK TWO DAYS BECAUSE THE PART NEEDED TO BE ORDERED. THE STAFF AT THE DODGE DEALERSHIP MADE US AWARE THAT THIS PROBLEM WAS COMMON IN DODGE DURANGOS. *TR

Air BagsCrash3 injured
Filed Jul 26, 2010110,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT 70 MPH, THE DRIVER'S SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE CONTACT WAS UNABLE TO SEE THE ROAD DUE TO THE AIR BAG BLOCKING HER LINE OF VISION. THE VEHICLE PROCEEDED ACROSS THE MEDIAN WHERE A SEMI-TRUCK CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED SEVERE INJURIES, AS WELL AS TWO OTHER PASSENGERS. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED FROM THE SCENE BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THEY WERE NOT LIABLE FOR THE AIR BAG INDEPENDENTLY DEPLOYING BECAUSE IT WAS CAUSED BY AN UNDERCARRIAGE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.

Engine and Engine Cooling › Engine
Filed Jul 20, 201090,500 milesKS

ENGINE FAILURE AT 70 MPH - NO WARNING, NO PRIOR ENGINE PROBLEMS. ROD GOES THROUGH SIDE OF BLOCK. 5.7 HEMI. *TR

Engine and Engine Cooling
Filed Jul 13, 201045,450 milesNJ

WE HAVE EXPERIENCED OUR 2004 DODGE DURANGO STALLING AT LOW SPEEDS WHILE IN THE PROCESS OF TURNING THE STEERING WHEEL. THE DEALER HAS SAID THEY COULD NOT FIND ANYTHING. I HAVE SEEN AN INVESTIGATION ON YOUR SITE WITH THE SAME PROBLEM FOR A 2005 MODEL. THIS ISSUE IS BECOMING MORE FREQUENT AND IT IS SCARY WHEN IT HAPPENS. THIS HAS OCCURRED 5 TIMES IN THE PAST 6 MONTHS THE MOST RECENT EVENT WAS MONDAY JULY 12, 2010. *TR

Engine and Engine CoolingFire
Filed Jun 29, 201085,000 milesNY

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED THE CONTACT STATED THAT IT SEEMED LIKE THE VEHICLE HAD A FLAT TIRE SO IT WAS PULLED OVER. UPON EXAMINING THE VEHICLE THERE WAS NO FLAT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED A ROD IN THE ENGINE WAS BROKEN AND IT PUNCTURED THE TRANSMISSSION,WHICH CAUSED A FIRE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000.

Visibility › Sun/Moon Roof Assembly
Filed Jun 22, 201064,000 milesMA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, ALL OF THE SERVICE LIGHTS ILLUMINATED ON THE DASHBOARD AND THE ODOMETER AND SPEEDOMETER FAILED COMPLETELY. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE FAILURE PERSISTED. SUDDENLY, THE SEAT BELT WARNING CHIME ACTIVATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED WATER HAD LEAKED INTO THE JUNCTION BOX FROM THE SUNROOF CAUSING THE FAILURE. THE DEALER FLUSHED AN UNKNOWN TUBE AND ADVISED REPLACING THE JUNCTION BOX. THE CONTACT DECLINED. THE FAILURE AND CURRENT MILEAGES WERE 64,000.

Engine and Engine Cooling
Filed Jun 19, 201095,000 milesNY

THE PISTON BROKE AND BLOCK THE ENGINE AND CAUSED THE ENGINE TO SEIZED. I GOT A 2004 HEMI LIMITED DODGE DURANGO. *TR

Electrical System
Filed Jun 16, 201053,200 milesLA

INCIDENT OCCURRED ON A HOT, HUMID DAY WHILE TRAVELING DOWN THE INTERSTATE AT 70 MPH. WITHOUT ANY PREVIOUS WARNING, THE A/C, BLOWING AT FULL CAPACITY, JUST STOPPED; THERE WAS NO SOUND FROM THE A/C MOTOR NOR WAS THERE A BURNING ODOR. APPROXIMATELY 10 MINUTES LATER, I TURNED THE A/C BACK ON TO FIND IT WAS BLOWING EXTREMELY COLD AIR ON THE LOW SETTING. I MADE SEVERAL STOPS AND EVERYTIME THE A/C WOULD WORK; HOWEVER, THE LAST STOP AND START I MADE THE A/C DID NOT WORK. THE SMALL TOWN OF NATCHITOCHES, LA DOES NOT HAVE A DODGE DEALERSHIP ANYMORE; THEREFORE, I TOOK MY VEHICLE TO AN INDEPENDENT REPUTABLE AUTO SHOP IN THIS SMALL TOWN. THE MECHANIC AND OWNER OF THE SHOP SAID THAT HE HAS REPLACED ABOUT 3 OR 4 MELTED BLOWER MOTOR RESISTORS. IS THIS A COMMON PROBLEM OR IS IT A DEFECT THAT NEEDS TO BE ADDRESSED? IT SEEMS AS THOUGH IF SOMETHING IS MELTING THAT A FIRE COULD START AND CAUSE SEVERE DAMAGE TO THE VEHICLE OR WORSE, DEATH TO THOSE IN THE VEHICLE. *TR

Engine and Engine Cooling › Engine
Filed Jun 2, 2010147,000 milesMO

2004 DODGE DURANGO 5.7 L HEMI PURCHASED IN 03/05 W/34 MILES ON ODOMETER. PROBLEM STARTED WITH ALL DASH LIGHTS ILLUMINATING AND RPM/SPEED INDICATORS BRIEFLY REDLINING; POWER LOSS FOLLOWED BY TEMP INABILITY TO START. LAST INCIDENT TOWED TO MECHANIC WHO SAID ENGINE HAD SEIZED & THAT DODGE HAS A PROBLEM W/THIS TYPE OF ENGINE. ENGINE COMPLETELY LOCKED & NEEDS TO BE REPLACED. ALL RECOMMENDED MAINTENANCE PERFORMED PRIOR TO FAILURE INCL'G OIL CHANGES EVERY 3K MILES. CHECKED EDMUNDS.COM BLOGS & NUMEROUS COMPLAINTS OF EXACT SAME PROBLEM PLUS OVER 500 COMPLAINTS TO ODI. OUT OF WARRANTY SO CHRYSLER REFUSES TO ACKNOWLEDGE A PROBLEM. PREVIOUS OCCURRENCE ON HIGHWAY AT SPEEDS >65 MPH WHICH CAUSED LOSS OF POWER STEERING BUT WAS ABLE TO NAVIGATE TO ROADSIDE WITHOUT INCIDENT. *TR

Engine and Engine Cooling › Engine
Filed May 23, 201063,000 milesMO

2004 DODGE DURANGO 5.7 HEMI DIES WHEN COMING TO A STOP OR IN REVERSE HAPPENING SEVERAL TIMES A DAY FOR PAST EIGHT MONTHS. DEALER DID A REFLASH BUT IT DID NOT FIX IT. *TR

Electrical System › Instrument Cluster/PanelFire
Filed May 6, 2010109,000 milesMD

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED ALL INTERIOR LIGHTS WERE ILLUMINATED. THE CONTACT THEN STARTED THE VEHICLE AND THE DASHBOARD CAUGHT ON FIRE. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED ON FOUR DIFFERENT OCCASIONS. ON THE FOURTH INCIDENT, THE ENGINE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER ALL FOUR TIMES IN REGARDS TO THE FAILURE. THE DEALER REPLACED THE DASHBOARD CLUSTER ON EACH OCCASION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 109,000.

Engine and Engine Cooling › Engine
Filed Apr 30, 201061,000 milesNJ

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. A YEAR AFTER THE FAILURE OCCURRED, THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. UPDATED 06/29/10 *BF THE CONSUMER STATED THE SECOND ENGINE FAILED AT 73,000 MILES. THE #1 CYLINDER WAS FOUND IN THE OIL PAN IN PIECES. THE DEALER STATED A FOREIGN OBJECT MAY HAVE BEEN IN THE CYLINDER HEAD, BUT COULD NOT FIND POSITIVE PROOF. UPDATED 07/16/10.*JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 28, 2010NC

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO ACCELERATE AND SPUN AROUND IN THE OPPOSITE DIRECTION WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE ALSO MADE A NOISE WHICH CAME FROM THE TIRE AREA AND WAS DIFFICULT AT TIMES TO SHIFT INTO GEAR AND THE GEARS LOCKED UP. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO STATED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 84,780.

Engine and Engine Cooling › Engine
Filed Apr 22, 201086,000 milesKY

SUV WOULD STALL WHILE DRIVING THEN START BACK UP. HEARD A TICKING NOISE WHEN TURNED KEY OVER, THEN HEARD A LOUD NOISE AND LOUDER TICKING THEN ENGINE GAVE OUT. LOOKED UNDER SUV AND THERE WAS OIL AND PIECES OF THE METAL ON THE GROUND. TOWED IT TO A SHOP AND WAS TOLD ENGINE FAILED DUE TO INTERNAL ENGINE FAILURE MOST LIKELY DUE TO PISTON. MECHANIC SHOWED ME A HOLE IN THE ENGINE BLOCK. 2004 DODGE DURANGO WITH APPRX. 86,000 MILES. ALSO TOLD THAT WHATEVER HAPPENED WITH THE ENGINE DESTROYED THE STARTER AS WELL. REPLACED BOTH THE ENGINE AND THE STARTER. *TR

Engine and Engine Cooling › Engine
Filed Apr 14, 201049,700 milesFL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE TRAVELING AT SPEEDS OF 35 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER ADVISED THE CAM AND CRANK SENSORS WOULD NEED TO BE REPLACED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT MILEAGE WAS 49,800 AND THE FAILURE MILEAGE WAS 49700. UPDATED 05/18/2010. *LJ

Electrical SystemFire
Filed Apr 13, 2010107,154 milesCA

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR THE REPAIR BUT UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE ORDERED; SHE WAS TOLD THAT IT WAS SAFE TO DRIVE THE VEHICLE HOME. WHILE DRIVING HOME, THE CONTACT NOTICED SMOKE EMITTING FROM THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS TOTALED AND THE INSURANCE COMPANY PLANNED TO INVESTIGATE. THE CONTACT CALLED THE MANUFACTURER WHO ALSO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 107,154.

Engine and Engine Cooling
Filed Apr 12, 2010125,000 milesOH

2004 DODGE DURANGO 4X4 W/5.7 HEMI ENGINE. CATASTROPHIC ENGINE FAILURE: ALL SERVICE PERFORMED AS PER MANUFACTURERS SPECIFICATIONS AT AN AUTHORIZED DODGE DEALER. TURNED THE IGNITION TO START THE TRUCK AND HEARD A LOUD NOISE. AFTERWARD, THE IGNITION WOULD NOT TURN OVER AND THE VEHICLE MADE A TICKING SOUND. HAD THE TRUCK TOWED TO THE DEALER THINKING IT MAY BE A FAILED BATTERY. AFTER REPLACING THE BATTERY (THE SERVICE TECHNICIAN ALSO SUSPECTED A BATTERY) THE CAR FAILED TO HOLD A CHARGE. UPON FURTHER INSPECTION ON THE RACK THE MECHANIC IDENTIFIED A SIGNIFICANT HOLE IN THE ENGINE BLOCK AND A SIGNIFICANT CRACK IN THE TRANSMISSION TO ENGINE INTERFACE. THE MECHANIC DEDUCED THAT AS AN ENGINE COMPONENT BLEW, THE FORCE OF WHICH SHORTED THE BATTERY, THE STARTER AND CRACKED THE TRANSMISSION INTERFACE. AFTER REMOVING THE BATTERY, THE TERMINAL TO THE NEGATIVE GROUND WAS DISLODGED, THE BATTERY WAS BULGING AT THE SIDES, AND THE ENGINE IS DEAD. CHRYSLER MOTOR COMPANY SAYS THEY HAVE NO PRIOR KNOWLEDGE OF ANY PROBLEMS WITH HEMI ENGINES, AND GIVEN THE CAR IS OUT OF WARRANTY..SORRY NOTHING THEY CAN DO. THIS IS A PROBLEM THAT EXISTS AND IS DOCUMENTED ON NHTSA AND OTHER PUBLIC FORUMS. THE OPTION PRESENTED BY CHRYSLER IS $5500 PLUS LABOR FOR A RE-MANUFACTURED ENGINE. ESTIMATED LABOR IS $1900. THE DEALER DOESN'T GET MUCH OF A BREAK FROM CHRYSLER FOR THIS ENGINE, BUT GETS ALL THE HASSLE FOR THE SHODDY WORK THE COMPANY SELLS. THIS IS A HEAVY DUTY TRUCK, AN ENGINE SHOULD NOT DIE AT 125,000 MILES. *TR

Interior Lighting
Filed Apr 9, 201070 milesMA

I OWN A 2004 DODGE DURANGO THAT HAS A SAFETY RECALL ON IT IN 2007-2008 FOR A POTENTIAL FIRE IN THE CLUSTER PANEL. I EXPERIENCED A PROBLEM WITH THE INTERIOR LIGHTS AND HATCH LIGHT NOT GOING AND BROUGHT IT TO A DODGE DEALER TO HAVE IT LOOKED AT. THE SERVICE MGR TOLD ME THAT IT WAS THE CLUSTER PANEL (WHICH WAS THE RECALL ON THIS VEHICLE) THAT HAD TO BE DONE AGAIN. NOW CHRYSLER NO LONGER HAS THE PART AND DUE THE POTENTIAL FIRE HAZARD THE VEHICLE CAN NOT BE DRIVEN (ALL STATED IN THE EARLIER G07 SAFETY RECALL. I HAVE PUT 10 PHONE CALLS INTO THE DODGE CUST SERVICE LINE AND HAVE HEARD NO RESPONSE FROM THEM. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP OR PERHAPS DIRECT ME TO SOMEONE WHO CAN. I HAVE 2 SMALL CHILDREN AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THANK YOU *TR

Electrical System
Filed Mar 4, 201099,600 milesNC

MY 2004 DODGE DURANGO (5.7 L) SHUT OFF WHILE MY HUSBAND WAS DRIVING IT. WE WERE MAKING A LEFT HAND TURN INTO A PARKING LOT AND THE TRUCK SHUT OFF. HE BARELY MISSED HITTING ANOTHER CAR BECAUSE THE STEERING AND THE BRAKES WENT OUT. IT TOOK 4 TRIES TO GET THE TRUCK STARTED BACK UP. THIS HAS HAPPENED TO ME 2 OTHERS TIMES WHEN I WAS SITTING AT A RED LIGHT, THANKFULLY I WAS NOT DRIVING. THE TRUCK ALSO STALLS OUT EVERYTIME THERE IS A HEAVY RAIN. THE CHECK ENGINE LIGHT HAS NOT COME ON SO EVERY DEALERSHIP I'VE SPOKEN TO SAYS THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT, BUT THEY ARE AWARE THERE IS A PROBLEM. I USE THIS TRUCK TO DRIVE MY CHILDREN EVERYWHERE AND I DO NOT UNDERSTAND HOW THIS PROBLEM HAS NOT BEEN ADDRESSED. *TR

Engine and Engine Cooling
Filed Feb 28, 201046,000 milesWI

2004 DODGE DURANGO 5.7 STALLING AT LOW SPEEDS AT INTERSECTIONS. STARTS UP RIGHT AWAY BUT CAUSES A SAFETY HAZARD WHEN STUCK IN THE MIDDLE OF THE ROAD WITH TRAFFIC COMING. HAPPENED 1 TIME ABOUT A MONTH AFTER I PURCHASED THE VEHICLE IN 2007. HAS HAPPENED 4 TIMES IN THE LAST MONTH. *TR

Vehicle Speed Control
Filed Feb 26, 201078,000 milesWV

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS IF IT WAS LOSING POWER BUT AS THE VEHICLE CAME TO A COMPLETE STOP IT WOULD CUT OFF. SHE WAS ABLE TO RESTART IT IMMEDIATELY. THE THROTTLE SENSOR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A LOCAL MECHANIC CALLED THE DEALER AND ADVISED THEM OF THE FAILURE AND WHAT NEEDED TO BE REPAIRED; HOWEVER, THEY WERE UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO CALLED AND CONFIRMED THAT THERE WERE NO WARRANTIES OR RECALLS. THE FAILURE MILEAGE WAS 78,000. UPDATED 11/16/10. *LJ

Electrical System
Filed Feb 14, 2010135,000 milesIN

WHILE DRIVING 2004 DODGE DURANGO HEMI, HESITATES, HAS DIED A COUPLE OF TIMES. CAN'T STEER WHEN DIES. I HAVE BEEN READING ABOUT DODGE DURANGOS. THERE HAS BEEN THOUSANDS AND THOUSANDS OF THESE COMPLAINTS AND NOTHING HAS BEEN DONE ABOUT IT. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN YOU CAN'T CONTROL THE VEHICLE WHEN IT DIES, WHILE DRIVING. WE HAVE NOT DONE ANYTHING TO CORRECT THE SITUATION, BECAUSE NO CODE COMES UP TO TELL US WHAT IS WRONG. *TR

Engine and Engine Cooling
Filed Feb 11, 201065,703 milesAL

WHEN DRIVING AT LOW SPEEDS IT STALLS. I AM ABLE TO RESTART IT BUT IT IS NOT ALWAYS EASY TO TELL WHEN IT HAS STALLED, BECAUSE ALL ELECTRICAL THINGS STILL WORK RADIO, LIGHTS, ETC. STEERING WHEEL DOES LOCK THOUGH AND IT TAKES ALMOST A MINUTE TO GET IT INTO NEUTRAL AND START IT AGAIN. ALSO WHILE DRIVING AS YOU PRESS THE GAS PEDAL IT ACTS AS THOUGH IT IS GOING TO DIE AND THEN LUNGES FORWARD. I HAVE NOT YET CORRECTED EITHER OF THESE ISSUES. *TR

Power Train › Automatic Transmission
Filed Feb 4, 201070,000 milesPA

HAVE HAD ONGOING PROBLEM WITH THE ENGINE CUTTING OUT FOR LAST 18 MONTHS. REPLACED PLUGS AND WIRES. PROBLEM STILL PERSISTS. USUALLY OCCURS WHILE NOT GIVING GAS. OCCURRED ONCE WILL TURNING INTO A PARKING LOT. POWER STEERING WENT OUT AND VEHICLE MANEUVERED INTO ONCOMING LANE RIGHT OF WAY. NO COLLISION OCCURRED. *TR

Air Bags › Frontal
Filed Feb 2, 20107,500 milesFL

WITHIN ONE YEAR OF PURCHASING THE VEHICLE, ENGINE CLUSTER LIGHTS STARTED COMING ON. AIR BAG WARNING, ABS, TRACTION CONTROL, CHECK ENGINE AND BRAKE WARNING LIGHTS AS WELL AS THE SPEEDOMETER FAILING TO WORK. WE HAVE HAD THE VEHICLE IN OVER 12 TIMES IN THE PAST 5 YEARS FOR THIS RECURRING PROBLEM. THE VEHICLE IS NOW OUT OF WARRANTY BUT THE PROBLEM IS STILL HAPPENING. I HAVE BEEN TOLD BY A NON CHRYSLER MECHANIC THAT THE HARNESS THAT GOES TO THE ABS MODULE HAS A CONNECTOR NEAR THE WHEEL WELL. THE DEALERSHIP HAS TRIED ON MANY OCCASIONS TO SEAL THIS CONNECTOR. I UNDERSTAND LATER MODELS HAVE A CORRECTED HARNESS. THE MECHANIC TOLD ME THE CONNECTOR WAS REPAIRED PREVIOUSLY BY SPLICING THE WIRES OF THE HARNESS NEAR THE CONNECTOR. THIS WAS NOT A FACTORY AUTHORIZED REPAIR. THE CONNECTOR AND THE ABS MODULE ARE ONCE AGAIN FRIED AND MELTED. THE VEHICLE HAS NEVER HAD ABS, TRACTION CONTROL OR AIR BAGS WORKING FOR MORE THAN A MONTH AFTER EACH REPAIR ATTEMPT. SINCE THE WARRANTY EXPIRED ON THE VEHICLE, I HAVE HAD IT IN ONE TIME FOR A REPEATED ATTEMPT TO FIX IT. I HAD A BATTLE TRYING TO GET THE WORK DONE AS A WARRANTY ISSUE. THEY CHARGED ME OVER $300 TO TRACE THE PROBLEM WHICH IT HAD BEEN IN FOR 11 TIMES EARLIER. I AM THROUGH TRYING TO GET THIS DEALERSHIP TO REPAIR THE PROBLEM. MY WIFE IS CURRENTLY DRIVING A CAR WITHOUT ABS, TRACTION CONTROL OR AIR BAGS. *TR

Power Train › Automatic Transmission
Filed Dec 30, 200980,000 miles00

MY 2004 DODGE DURANGO STALLS FREQUENTLY...ALMOST DAILY. I TOOK THE VEHICLE TO THE DEALER AFTER THE FIRST INCIDENT AND THE TECHNICIANS WERE STUMPED AND SEEMED UNAWARE OF THE ISSUE, WHICH I HAVE SINCE LEARNED IS NOT UNCOMMON. THE STALLS FREQUENTLY OCCUR AT PARKING LOT SPEEDS, BUT HAVE OCCURRED WHILE DOING 50 KM/HR AND WHILE UNDER POWER. THE HIGHER SPEED STALLS ARE A CONCERN AS THE STALL ALSO KILLS POWER BRAKING AND STEERING. TO RESTART THE VEHICLE, YOU HAVE TO PUT IT IN N AND TURN IGNITION. SO FAR, THAT HAS WORKED EACH TIME, BUT AT SPEED THIS CAN BE A LITTLE UNNERVING TO SAY THE LEAST. DODGE STATED THAT A EEC FLASH WAS AVAILABLE, BUT THAT IT DID NOT ADDRESS STALLING, ONLY SHIFTING ISSUES AND THEREFORE IT WAS NOT REQUIRED. DODGE HAS SO FAR INDICATED THERE IS NOTHING THAT CAN BE DONE. I AM DATING THE INFORMATION BELOW WITH THE MOST RECENT INCIDENT BECAUSE IT WAS THE FIRST TIME IT HAS OCCURRED AT HIGHER SPEED, BUT IT HAS BEEN STALLING WITHOUT WARNING AT LEAST ONCE A DAY FOR THE LAST 2 WEEKS. *TR

Child Seat
Filed Dec 1, 200968,300 milesMA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO, AND A 2009 EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER CA37538CN. HE HAS DIFFICULTY SECURING THE CHILD PROPERLY IN THE "CONVERTIBLE" CHILD RESTRAINT SEAT. THE HARNESS STRAPS FAIL TO EXTEND LONG ENOUGH TO BECOME LOCKED INTO THE BUCKLE. THE CHILD RESTRAINT SEAT WAS INSTALLED USING THE VEHICLE SAFETY BELT SYSTEM. THE RESTRAINT SEAT WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 68,300.

Engine and Engine Cooling › Engine
Filed Dec 1, 2009114,000 milesTX

2004 DODGE DURANGO SLT WITH 5.7L HEMI ENGINE. ENGINE ONLY HAS 114,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED. UPON STARTING THE CAR ON 11/20/2009 THE ENGINE SUDDENLY WITHOUT ANY PRIOR WARNING BROKE A ROD AND PUNCHED TWO HOLES IN MY OIL PAN. AFTER RESEARCHING THIS ON THE INTERNET AND CONTACTING DODGE THIS IS A COMMON PROBLEM WITH THE 2004 MODEL THAT WAS FIXED ON THE 2005 MODEL. CHRYSLER REFUSES TO REPAIR ANY DEFECTIVE ENGINES THAT ARE OUT OF WARRANTY EVEN THOUGHT THEY ADMIT TO THE ENGINE HAVING A PROBLEM. *TR

Equipment
Filed Nov 20, 200985,421 milesCA

I HAVE A 2004 DURANGO LIMITED ED, AND THE LIGHTS ON THE STEREO SCREEN DIM AND THEN TURN OFF. THE POWER ON THE STEREO BECOMES FROZEN; IF THE RADIO IS ON WHEN STARTING THE CAR IT WILL STAY ON BUT IF IT WAS OFF, IT CANNOT BE POWERED ON. I AM ABLE TO MANIPULATE THE VOLUME VIA THE BUTTONS BEHIND THE STEERING WHEEL BUT ONLY THE AM/FM MODE WORKS AND NOT THE CD OR AUD/ALTERNATE MODE FOR MY IPOD. I'M NOT POSITIVE, BUT I BELIEVE THAT THE CONTROLS FOR THE HEATER/AC DO NOT WORK EITHER AND THE DIGITAL SCREEN IS OFF (HAS HAPPENED ABOUT 3 TIMES AND IS UNPREDICTABLE AND HAS BEEN MONTHS APART). AFTER I BOUGHT THE CAR (11/08), I NOTICED THAT THE BATTERY SHUT OFF B/C WHEN I GOT BACK INTO THE CAR AND STARTED IT, ALL OF MY RADIO STATIONS THAT WERE PROGRAMMED AND THE TIME WERE RESET. ALSO, WHEN THE STEREO "FREEZES" LIKE THIS, I CAN HEAR A LOAD ZOOMING/CLICKING SOUND FROM THE SPEAKERS ON TOP OF MUSIC WHEN PLAYING. *TR

Equipment
Filed Nov 20, 200985,790 milesCA

MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 19, 200970,000 milesMA

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09

Engine and Engine Cooling
Filed Nov 12, 2009AL

WHILE SLOWING DOWN, OR AT STOP LIGHT, OR STARTING TO ACCELERATE, THE ENGINE CUTS OUT WITH OUT WARNING. USUALLY WHILE TAKING MY KIDS TO SCHOOL. THIS IS VERY DANGEROUS, IT HAPPENS A FEW TIMES A WEEK. I HAVE DONE MY OWN RESEARCH AND IT SEEMS TO BE A MAJOR PROBLEM. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE AND PROBABLY WONT UNTIL SOME ONE DIES. ITS A SHAME THAT SOME ONE HAS TO DIE TO GET THE ATTENTION OF THE RIGHT PEOPLE TO SOLVE THE PROBLEM. I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM THAT I AM DISGUSTED WITH DODGE. I LOVED MY TRUCK UNTIL THIS STARTED. SOME ONE NEEDS TO ACT ON THIS AND GET DODGE TO TAKE RESPONSIBILITY BEFORE SOMEONE DIES. *TR

Engine and Engine Cooling
Filed Nov 12, 2009108,000 milesAL

THIS MORNING WHILE TAKING MY KIDS TO SCHOOL, MY TRUCK CUT OUT IN THE MIDDLE OF A RIGHT HAND TURN. IT TOOK EVERYTHING I HAD TO STEER AWAY FROM ANOTHER VEHICLE WAITING TO TURN. AFTER I COASTED WITHIN 6 INCHES OF THE OTHER VEHICLE I PUT THE TRUCK IN NEUTRAL AND RESTARTED. IT STARTED FINE. I HAD MY 2 KIDS IN THE TRUCK AND WE CAME VERY CLOSE TO BEING IN AN ACCIDENT THIS MORNING. THIS HAPPENS OFTEN. I STARTED SEARCHING THE INTERNET THIS MORNING AND AM SHOCKED BY WHAT I FOUND. THIS HAS BEEN AN ISSUE IT SEEMS FOR ALOT OF PEOPLE. MY QUESTION IS , WHY HASN'T THIS ISSUE BEEN RESOLVED. I WOULD THINK IT WOULD BE CLOSE TO THE TOP OF THE LIST. CONSIDERING THIS VEHICLE SEEMS TO BE STALLING IN TRAFFIC. THAT'S NOT GOOD. IT IS AN ACCIDENT WAITING TO HAPPEN AND IT COULD ACTUALLY KILL SOME ONE. WHEN I PURCHASED MY VEHICLE, I THOUGHT I WAS GETTING A SAFE AND RELIABLE VEHICLE. NOT AN ACCIDENT WAITING TO HAPPEN. I AM A SINGLE MOTHER TRYING TO MAKE A LIVING IN THIS ECONOMY. I DON'T HAVE MONEY TO THROW AWAY ON ANOTHER VEHICLE. THIS ISSUE NEEDS TO BE SOLVED BEFORE SOME ONE GETS REALLY HURT OR DIES. *TR

Steering
Filed Nov 2, 2009UT

WE HAVE NOT HAD AN INCIDENT YET. WE DO HAVE A PROBLEM WITH OUR STEERING WHEEL THOUGH. A LITTLE OVER A YEAR AGO WE NOTICED THAT IT SEEMED LOOSE. IT HAS GOTTEN WORSE SINCE THEN. *TR

Power Train
Filed Oct 27, 2009154,000 milesNC

I HAVE A 2004 DODGE DURANGO SLT IN WHICH THE ENGINE STALLS AND THE VEHICLE CUTS OFF. THIS NORMALLY OCCURS WHEN BRAKING, DECELERATION, TRAFFIC LIGHTS, LOW SPEEDS. ALSO THE PASSENGER SEAT AIRBAG IS NOT WORKING ACCORDING TO THE VISUAL LIGHTED DISPLAY IN THAT AREA. I RECENTLY PURCHASED THIS VEHICLE THIS YEAR. *TR

Power Train
Filed Oct 23, 2009118 milesOH

2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD TO SNAP. IF SOMEONE THERE IS DOING THERE JOB, THIS SHOULD BE RECALLED ASAP. I'M SURE PEOPLE ARE DIEING OVER THIS AND DODGE DOES NOT CARE, WILL NOT FIX,AND WILL NOT EVEN COMMENT ON. I HAVE BEEN TRYING SINCE JULY. PLEASE HELP IS THERE ANY WAY TO SEE THE OTHER COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS. I HAVE TALKED TO 14 OTHER PEOPLE WITH THE SAME HEMI ENGINE, SAME YEAR WITH THE SAME EXACT PROBLEM, BUT HAD TO FIND THEM MYSELF SEARCHING THE INTERNET. IT'S AN OBVIOUS PROBLEM, THAT'S BEEN PROVEN, REPEATEDLY, WHAT CAN WE DO TO CHANGE FIX/THIS. THANK YOU, TOM *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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