2002 Dodge Durango complaints

DT: THE CONSUMER WAS INVOLVED IN A FRONTAL ACCIDENT. UPON IMPACT, THE FRONT AIRBAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THERE HAD NOT BEEN ANY PREVIOUS PROBLEMS WITH THE AIRBAGS TO INDICATE A FAILURE. NO REPAIRS COULD BE PERFORMED BECAUSE THE VEHICLE WAS TOTALED. *AK UPDATED 12/14/05. *JB

DT: THE CONTACT'S WIFE HAD AN ACCIDENT. SHE LOST CONTROL WHILE DRIVING AROUND A CURVE IN THE ROAD. SHE HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE PULLED TO THE RIGHT. SHE WENT OFF THE ROAD, HITTING THE SIDE WALK, BLEW THE FRONT RIGHT TIRE, AND THEN HIT A SMALL EMBANKMENT. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC TOOK THE FRONT RIGHT TIRE OFF, AND THE BALL JOINT WAS BROKEN. THERE WAS NHTSA RECALL 04V596000 ON THE BALL JOINT, AND IT WAS REPLACED ABOUT ONE MONTH AGO. *AK

DT: THE CONSUMER STATED THE VEHICLE WAS TAKEN TO REPAIR SHOP AND THE MECHANIC TOOK IT FOR A DRIVE. WHEN THE VEHICLE WAS DRIVEN OVER A BUMP THE MECHANIC LOST CONTROL. THE LOWER BALL JOINTS HAD TO BE REPLACED. CONSUMER HAD TROUBLE CONTROLLING THE VEHICLE GOING OVER BUMPS. IT HAD OCCURRED FOR ABOUT A MONTH AND KEPT GETTING WORSE. *AK

I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER PERTAINING TO THE UPPER BALL JOINTS ON MY 2002 DODGE DURANGO. I TRIED TO SCHEDULE THIS 3 TIMES WITH MY DEALER. BRENNER MOTORS 1812-30 PAXTON ST HARRISBURG PA,17104 717-232-4271. IT HAS BEEN 9 MONTHS SINCE MY FIRST CONTACT AND THEY KEEP TELLING ME THEY ARE WAITING FOR PARTS. *NM

WE WERE DRIVING APPROX. 70MPH ON INTERSTATE 20 IN GEORGIA NEAR GREENSBORO EXIT. THE TREAD SEPARATED FROM OUR LEFT REAR TIRE AND SENT US OUT OF CONTROL ON THE INTERSTATE HIGHWAY. THIS WAS AT 5:30 P.M. ON FRIDAY AUGUST 19, 2005 IN BUSY TRAFFIC.WE WERE HEADED ACROSS THE MEDIAN WHEN MY HUSBAND JERKED THE WHEEL TO THE RIGHT AND WE HIT THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY. WE BOUNCED BACK INTO TRAFFIC AND HE SWERVED AGAIN TO THE RIGHT AND WE HIT THE GUARD RAIL AGAIN AND CAME TO A STOP. THIS IS THE MOST HORRIFIC EXPERIENCE OF OUR LIVES. MY 11 YEAR OLD HAS WHIPLASH AND BAD HEADACHES. I HAVE KNEE PROBLEMS AND ALL OF US HAVE EMOTIONAL TRAUMA ISSUES. PLEASE LOOK INTO THIS VERY CLOSELY. I NOTICED OTHER COMPLAINTS HERE IN THIS WEBSITE. THEY ARE P245/75R16 LONG TRAIL TA.

DT: THE FRONT LOWER BALL JOINTS WERE LOOSE. THEY WERE SO LOOSE THAT THE VEHICLE COULD NOT BE ALIGNED. THEY HAVE TO BE REPLACED. THERE WAS A RECALL ON THE UPPER BALL JOINTS, BUT NOT FOR THE LOWER BALL JOINT. *AK *TT

2002 DODGE DURANGO DEVELOPED A PROBLEM WITH THE BRAKE EQUIPMENT. *MR THE PAVEMENT WAS DRY WHEN THE CONSUMER REAR-ENDED ANOTHER VEHICLE. THE CONSUMER FELT AS IF SHE HAD NO BRAKES. THE CONSUMERS FRIEND EXPERIENCED THE SAME PROBLEM. THE DEALER SUGGESTED THAT THE BRAKES WERE LEAKING AND WORN OUT. *SC

THE VALVE BODY WENT BAD ON THE 2002 DODGE DURANGO.*MR THIS PROBLEM OCCURED WHILE THE CONSUMER WAS DRIVING WHICH RESULTED IN THE VEHICLE SLOWING DOWN TO 20 MPH. *NM

2002 DODGE DURANGO STALLING WITHOUT WARNING. IT HAS STALLED AT IDLE AND ALSO AT HIGHWAY SPEEDS CAUSING A LOSS OF POWER STEERING AND BRAKES. *NM

I HAVE 45,000 MILES ON MY DODGE DURANGO. EVER SINCE I BOUGHT THE CAR NEW I HAVE NOT BEEN ABLE TO KEEP THE VEHICLE ALIGNED. I HAVE GONE THROUGH SEVERAL SETS OF NEW TIRES. I RECENTLY HAD THE BALL JOINTS REPLACED. FIRESTONE TIRE DEALERSHIP TOLD BE THE WHEEL WAS READY TO FALL OF DODGE FIXED IT UNDER WARRANTY BUT MADE IT SOUND LIKE NO BIGGIE. MY CAR WAS STILL MAKING A BAD NOISE WHEN I TURNED AND THEN IT STARTED DOING IT WHEN I DROVE STRAIGHT. I WAS THEN TOLD MY WHEEL BEARINGS WERE COMPLETELY SHOT...THEY WERE WORST ON THE RIGHT SIDE THE SAME SIDE THAT MY BALL JOINTS WERE IN THE WORST SHAPE. I PAID TO HAVE THE WHEEL BEARING REPLACED. THEN I TOOK MY CAR TO FIRESTONE TO GET IT ALIGNED AND THEY TOLD ME MY UPPER CONTROL ARM ON THE RIGHT SIDE WAS SHOT AND IT WAS NOT HOLDING THE ALIGNMENT. SO NO I HAVE TO HAVE THIS REPLACED. I FEEL THERE IS MORE THAN JUST BALL JOINT PROBLEMS WITH THE DURANGO AND DAKOTAS AND I WOULD LIKE YOU TO LOOK INTO THE WHOLE SUSPENSION AND FRONT END AND SEE WHAT IS GOING ON WITH THESE CARS... *NM

ANTI-LOCK BRAKES - HAVE TO EXTEND STOPPING DISTANCE MORE THAN ANY OTHER CAR EVER OWNED. ANTI-LOCK ACTIVATES VERY EASY, BUT DOES NOT CAUSE DURANGO TO SLOW DOWN QUICKLY. DEALERSHIP SAID MASTER CYLINDER HAS INTERNAL LEAK AND NEEDS TO BE REPLACES - COST IS OVER $500. DURANGO ONLY HAS 60,000 MILES ON IT.

DT: THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATES THAT WHILE DRIVING THE VEHICLE THE BRAKES ON THE DRIVERS SIDE CAUGHT ON FIRE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE BRAKE PADS MELTED TO THE ROTOR AND THE CALIPERS ON THE DRIVERS SIDE WERE REPLACED. THE BRAKES AND THE ROTORS WERE REPLACED ABOUT TWO MONTHS PRIOR TO THIS AND SIX MONTHS BEFORE THAT THEY WERE REPLACED. THE TOTAL AMOUNTS OF TIMES THE BRAKES HAS BEEN REPLACED 5-6 TIMES AND THAT IS CHANGING THE ROTORS MORE THAN TWICE. *NM

DT:THE ENGINE SEIZED WITHOUT INDICATION. THE TEMPERATURE GAUGE ELEVATED AND WITHIN A MATTER OF SECONDS THE ENGINE LOCKED UP. THE ENGINE WAS RUNNING AND THE CONSUMER'S WIFE WAS PULLING INTO DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO A DEALER AND WAS TOLD THERE WAS A GROUND STRAP ATTACHED TO A COOLANT TUBE ON THE ENGINE, AND THAT RESULTED IN PREMATURE WEAR OF COOLING TUBE, ALLOWING ESCAPE OF COOLANT. THE ENGINE WAS DESTROYED. THE ENGINE WAS UNDER WARRANTY, BUT THE COOLANT TUBE WAS NOT, AND THEY WOULD NOT HONOR THE WARRANTY. MANUFACTURER WAS CONTACTED AND WOULD NOT HONOR WARRANTY AS WELL.*AK

1. DRIVER'S SIDE SPINDLE NUT WORKS LOOSE CAUSING ROTOR TO BECOME LOOSE. 2. LOOSE ROTOR CAUSES THE SEALED BEARING TO LOOSE GREASE AND FAIL. CAN CASUE WHEEL LOSS OR LOSS OF CONTROL. 3. ROTOR AND SPINDLE NUT MUST BE REPLACED EACH TIME. THIS HAS OCCURRED ON THIS VEHICLE TWO TIMES.

JUNE 16, 2005 - MY SON TURNED 17. JUNE 23, 2005 - MY SON RECEIVED A 2002 DODGE DURANGO AS A GIFT. JUNE 26, 2005 - MY SON'S 2002 DODGE DURANGO'S DRIVER'S SEATBELT FAILED AS HE WAS EXITING HIS FATHER'S DRIVEWAY. JUNE 28, 2005 - TOOK DODGE IN FOR FAILED SEATBELT AND WAS TOLD VIA TELEPHONE THAT IT WOULD COST OVER $400.00 TO REPLACE. I CALLED MANUFACTURER AND COMPLAINED, SITING WEBSITES AND CBS (2003) DOCUMENTARY ABOUT THE CONTINUING PROBLEMS WITH THIS VEHICLE. ONE OF THEM BEING THE FAILED SEATBELT. TO QUOTE "APPROXIMATELY 16 MILION DODGE VEHICLES HAVE A SEAT BELT THAT DOES NOT PASS THE STANDARD FOR ACCIDENTAL SAFETY". THEIR RESPONSE: WELL ITS' NOT UNDER WARRANTY AND ITS NOT A RECALL, BUT I'LL SEE WHAT WE CAN DO. THEY ARE CHARGING ME A "CO-PAY" OF $75.00 FOR A NEW COMPLETE REPLACEMENT. YOUR GOVERNMENT BRANCH, THE DODGE MANUFACTURER AND OWNERS OF THIS TYPE VEHICLE ARE WELL AWARE THAT THIS IS A MANUFACTURER'S DEFECT. COULD DODGE GIVE ME BACK MY SON IF MY SON HAD BEEN IN AN ACCIDENT AND LOST HIS LIFE BECAUSE HIS DODGE DURANGO DRIVER'S SEAT BELT FAILED!! WHEN IS NHTSA GOING TO TAKE A STAND AND TELL THE DODGE MANUFACTURER TO TAKE CARE OF THEIR LEMONS. AS FAR AS THE QUESTIONS BELOW, NHTSA KNOWS BETTER THAN I.

HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. TOOK IT TO 2 DEALERS AND BOTH SAID THERE WAS NOTHING WRONG ACCORDING TO SPECIFICATIONS. MAJOR SAFETY HAZARD!

I OWN A 2002 DODGE DURANGO AND HAVE HAD THE BALL JOINTS REPLACED 3 WEEKS AGO. I ALSO HAD THE CAR REALLIGNED. THE CAR IS NOW OUT OF ALLIGN PULLING TO THE RIGHT WHEN I BRAKE AND MAKING AN AWFUL CLUNKING NOISE WHEN I BRAKE. I WAS TOLD IT WAS A SUSPENSION ISSUE AND THAT IS WHY THE VECHILE WILL NOT STAY ALLIGNED. I HAVE ALREADY GONE THROUGH 3 SETS OF TIRES SINCE I BOUGHT THE CAR!

DT: THE INNER TIE ROD END BROKE,. VEHICLE ONLY HAS 60,000 MILES ON IT. NO NOISE OR VIBRATION HEARD. *AK

WHILE TRAVELLING DOWN I94 AT HIGHWAY SPEED MY 2002 DODG DURANGO ENGINE SEIZED FORCING US TO COAST TO THE SIDE OF THE HIGHWAY. THE DEALERSHIP SAID THAT THIS WAS CAUSED DUE TO LACK OF MAINTAINANCE IE. OIL CHANGES WHICH IS NOT THE CASE AS I DID THE MAINTAINED OIL CHANGES. IN DOING RESEARCH I HAVE FOUND THAT THIS VEHICLE IS PRONE TO OIL SLUDGE. NOTHING HAS BEEN DONE AS OF RIGHT NOW TO RECTIFY THE SITUATION.

THE CENTRAL TIMER MODULE STARTED MALFUNCTIONING FOR NO APPARENT REASON. HEADLIGHTS, PARKING LIGHTS, INTERIOR LIGHTS, WINDSHIELD WIPERS, 4-WHEEL DRIVE AND OTHER ELECTRIC ACCESSORIES STOP WORKING WHILE DRIVING VEHICLE. THIS HAPPENS WITH NO WARNING. DISCONNECTING BATTERY FIXES THESE PROBLEMS TEMPORARILY, BUT IGNITION CHIME GOES OFF CONTINUOUSLY WHILE DRIVING UNTIL ALL OF THE ABOVE ACCESSORIES STOP WORKING ALTOGETHER. VEHICLE IS PAST BASIC WARRANTY, SO DEALER REFUSES TO PAY FOR THE MODULE.

WHILE DRIVING ON 5/27/05 BOTH FRONT BRAKECALIPERS LOCKED, FORTUNATELY ONLY TRAVELING A FEW MILES..BRAKES SMOLDERING...WARPED ROTAORS AND CRYSTALIZED BOTH FRONT BRAKES' PADS...FOR CORRECTION NEW MASTER CLYINDER,FRON ROTORS,CALIPERS AND BRAKE PADS

THE VEHICLE HAS A LITTLE OVER 35K MILES ON IT. IT FAILED THE SAFETY INSPECTION BECAUSE RIGHT INBOARD BRAKE PAD WAS LOOSE. IT WAS LOOSE BECAUSE THE ANTI-RATTLE CLIP HAD ROTTED AWAY INSIDE THE CALIPER PISTON. THE LEFT SIDE WAS INTACT BUT NEARLY RUSTED AWAY. THERE WAS OVER 50% OF THE FRICTION MATERIAL LEFT ON PADS.

DT: WHEN THE CONSUMER HIT THE BRAKES THEY MADE A CLUNKING SOUND AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE OCCURRED REGARDLESS OF WEATHER CONDITIONS. *NM

NHTSA RECALL CAMPAIGN 04596000 CONCERNING UPPER BALL JOINT WEAR. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. A FEW HOURS LATER DRIVER CONTACTED THE DEALER, AND WAS INFORMED THAT THE VEHICLE WAS READY, AND THAT RECALL REPAIRS WERE PERFORMED. DRIVER PICKED UP THE VEHICLE, AND WAS ADVISED THAT REPAIRS HAD NOT BEEN PERFORMED, AND TO COME BACK ANOTHER DAY. *AK

CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V596000 FOR UPPER BALL JOINTS. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE DEALER HAD NO PARTS. CURRENTLY, DEALER STILL HAS NO PARTS AVAILABLE.*AK CALLED ANOTHER DEALERSHIP AND THEY REPLACED BALL JOINTS THE NEXT DAY. *BF *NM

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER HAD NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF.*AK CONSUMER RECEIVED RECALL NOTICE ON 2 DURANGOS AND HAVE BEEN TRYING TO GET THEM REPAIRED FOR SEVERAL WEEKS. CHRYSLER HAS NO TIME FRAME WHEN THEY WILL BE SHIPPED. *BF *NM

I HAVE A 2002 DODGE DURANGO 2 WHEEL DRIVE THAT HAS 45000 MILES ,THE FRONT END MAKES LOUD SQUEKING NOISE,NO MATTER WHERE OR WHAT YOU ARE DOING WITH IT, JUST GETTING IN IT DOES THIS. DODGE CHECKED BALLJOINTS AND SAID THEY ARE FINE,NOT TO WORRY???I HAVE HAD TO HAVE THE FRONT END ALIGNED 5 TIMES 3 TIMES UNDER WARRANTY AND IT STILL IS WEARING OUT TIRES AND PULLING TO ONE SIDE OR THE OTHER, AGAIN DODGE SAYS THERE IS NO PROBLEM.I GUESS WHEN I,DIE BEHIND THE WHEEL THEN THEY WONT HAVE A PROBLEM!!!!! ALL I WANT IS FOR THEM TO FIX THIS, NO QUESTIONS ASKED THEY DONT HAVE TO ADMIT TO ANYTHING. PLEASE HELP ME.*AK

NHTSA CAMPAIGN 04V59600; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE PARTS IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF. *JB *NM

RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER HAD AN APPOINTMENT FOR MARCH 4, 2005 FOR RECALL REPAIRS. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE AVAILABLE. ON MARCH 3, 2005. CONSUMER WAS INFORMED BY THE DEALER THAT THE APPOINTMENT WAS CANCELED DUE TO NO PARTS, AND THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK

INTERMITTENTLY THE ELECTRONIC SYSTEM WOULD CAUSE THE ELECTRICAL SYSTEM TO COME ON OR GO OUT BY IT SELF (HEADLIGHT POWER DOOR LOCKS, WINDSHIELD WIPERS, HEADLIGHTS, ETC) OR CAUSE THE SUV TRUCK TO STALL COMPLETELY. THE TRUCK HAS BEEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

THE UPPER BALLS JOINTS WERE REPAIRED PRIOR TO RECEIVING A RECALL, AND THE MANUFACTURER PART OF THE PAYMENT. CONSUMER RECENTLY WENT THROUGH INSPECTION,AND THE LOWER BALL JOINTS WERE FOUND TO BE DEFECTIVE. NO RECALL FOR THE LOWER BALL JOINTS.*AK

WHILE DRIVING 40 MPH FRONT DRIVER'S SIDE TIRE CAME OFF THE VEHICLE, RESULTING IN A COLLISION. VEHICLE HAD TO BE TOWED. DEALERSHIP INFORMED THE CONSUMER OF THE FRONT LOWER BALL JOINT FAILURE. PROBLEM WAS NOT RESOLVED.*AK

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH WAS DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK

CONSUMER RECEIVED RECALL 04V596000 FOR THE UPPER BALL JOINTS, AND TO DATE HAS NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED SINCE NO PARTS WERE AVAILABLE. *AK

RECALL CAMPAIGN' ISSUED FOR 2002 DODGE DURANGO, PARTS NOT AVAILABLE. *BF *SC

THE CHECK ENGINE LIGHT WENT ON. TOOK OUR 2002 DODGE DURANGO TO OUR 5 STAR DEALERSHIP AND WAS TOLD WE HAD SLUDGE IN OUR ENGINE. THIS VEHICLE HAD 24,289 MILES AT THIS TIME. BOTH THE DEALERSHIP AND CHRYSLER SAID THE SLUDGE WAS DO TO OWNER NEGLECT SINCE I COULDN'T PRODUCE EIGHT OIL CHANGE RECEIPTS. THE OIL WAS CHANGED ABOUT EVERY 6,000 MILES. NEEDLESS TO SAY THEY ARE NOT GOING TO COVER THE REPAIR UNDER THE 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY OR THE 100,000 MILE POWERTRAIN WARRANTY. *JB

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO AVAILABLE PARTS FOR RECALL REPAIRS. THIS WAS DANGEROUS BECAUSE THE WHEELS COULD FALL OFF.*AK

CONSUMER RECEIVED RECALL 04V596000 FOR UPPER BALL JOINTS. WHEN CONTACTING DEALER CONSUMER WAS EXPLAINED THAT THEY WOULD NOT RECEIVE PARTS FOR APPROXIMATELY 6-8 WEEKS. *AK

I MANAGE THE FLEET FOR THE FBI JACKSONVILLE DIVISION AND WHILE SERVICING ONE OF OUR VEHICLES, AN 02 2-WD DURANGO, NOTICED THAT THE FRONT SUSPENSION MADE A CREAKING NOISE WHEN I LOWERED THE VEHICLE BACK TO THE GROUND FROM OUR FRAME LIFT AND INSPECTION OF THE SUSPENSION REVEALED THAT THE UPPER BALL JOINTS WERE WORN OUT. THEY HAD ABOUT 1/4 INCH OF PLAY AND THE VEHICLE ONLY HAD 30,000 MI. ON IT. THE BOOTS WERE NOT TORN NOR HAS THIS VEHICLE BEEN USED UNDER SEVERE CONDITIONS. WE ONLY HAVE ONE OTHER 02 DURANGO AND IT IS A 4WD BUT AT 22,000 MI. THE UPPER BALL JOINTS ARE SHOWING SOME WEAR/PLAY. AFTER HAVING TO ACTUALLY JACK THE VEHICLE UP IN THE DEALER SERVICE LANE AND SHOW THEM THE PLAY THEY REPLACED THE CONTROL ARMS UNDER WARRANTY ON THE 2WD AND I HAVEN'T TAKEN THE 4WD ONE IN YET. THIS HAS TO BE A DEFECT, EITHER THE JOINTS DIDN'T GET ANY LUBE WHEN MANUFACTURED OR THEY HAVE A PROBLEM WITH THE MATERIALS TO CAUSE THEM TO WEAR SO QUICKLY. I DIDN'T GET THE OLD PARTS SO I CAN'T SAY FOR SURE. I HAVE NOT SEEN ANY RECALL ON THESE, I BELIEVE THERE IS ONE ON THE LATER MODELS FOR A SIMILAR PROBLEM. WHEN I TAKE THE NEXT ONE IN I WILL SEE IF THEY WILL LET ME HAVE THE ORIGINAL CONTROL ARMS BUT I'M DOUBTFUL THEY WILL. I CONSIDER OURSELVES LUCKY TO HAVE CAUGHT THIS BEFORE IT CAUSED AN ACCIDENT.*AK

CONSUMER RECEIVED RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. NO PARTS WERE AVAILABLE. SERVICE MANAGER DENNIS DZEK. *AK

04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN DECEMBER 2004. OWNER CONTACTED THE DEALER AND WAS INFORMED THAT PARTS NEEDED TO REPAIR THE DEFECT WERE UNAVAILABLE. THE NEXT AVAILABLE OPENING FOR THE DEFECT REPAIR WILL BE IN MAY,2005. PROVIDE FURTHER DETAILS. *JB

WHEN DRIVING ANY SPEED, THE CONSUMER WOULD HEAR A KNOCKING NOISE COMING FROM THE UPPER/LOWER BALL JOINT. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM

CONSUMER RECEIVED NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. AFTER HAVING THE UPPER BALL JOINTS REPLACED, WHILE DRIVING, VEHICLE SWERVED ON ITS OWN. CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DTERMINED THAT VEHICLE NEEDED AN ALIGNMENT. *AK

CONSUMER RECEIVED NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED THE CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE MARCH 31, 2004. *AK

CONSUMER RECEIVED RECALL 04V596000 CONCERNING UPPER BALL JOINT WEAR. NO PARTS WERE AVAILABLE. SERVICE MANAGER BOB. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED A UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, HOWEVER THE CONSUMER HEARD A CLICKING NOISE AND EXPERIENCED SHAKING FROM THE UPPER BALL JOINT. THE VIN IS OUTSIDE THE REMEDY SCOPE. *JB THE CONSUMER WAS DISAPPOINTED IN THE RESPONSE HE RECEIVED FROM NHTSA. THE CONSUMER REPLACED BOTH UPPER CONTROL ARM ASSEMBLIES BECAUSE THEY WERE DANGEROUSLY WORN OUT. *TC

WHILE DRIVING 65 MPH, THE FRONT OF THE VEHICLE BECAME UNSTABLE. THE CONSUMER GOT OUT OF THE VEHICLE AND DISCOVERED THAT THE OUTSIDE WALL OF THE PASSENGER SIDE FRONT TIRE WAS NOTICEABLY WARNED. THE OWNER CONTACTED THE MANUFACTURER WHO INSTRUCTED THE OWNER TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALER. THE DEALER REFUSED TO TOW THE VEHICLE TO THE DEALERSHIP AND WOULD NOT RENDER ANY FURTHER ASSISTANCE. PROVIDE FURTHER DETAILS. *JB

WHILE DRIVING 25 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *NM

2003 DARANGO HAS BEEN TAKEN TO JIM'S DODGE TO HAVE A PROBLEM FIXED WHEN YOU DRIVE. THEY TELL US THAT THERE IS NOTHING WRONG WITH IT. WHILE YOU DRIVE THE DARANGO IF YOU HIT A DUMP IT JUMPS TO ONE SIDE OR THE OTHER IT DOES NOT STAY CENTER. THE TRANSMISSION FEELS LIKE IT SLIPS, OR WHEN IT IS STARTED IT LIKE THE VEHICLE JUST DOES NOT WANT TO GO. JIM'[S DODGE HAS TOLD US THAT THERE IS NOTHING WRONG WITH THE VEHICLE, BUT THAT SEEMS TO ALL WE HAVE HAD WITH THIS VEHICLE. ONE MORE THING JIM'S DODGE IS NOT A VERY CLEAN PLACE TO TAKE YOUR VEHICLE TO HAVE IT WORKED ON WE HAVE GOT THE VEHICLE BACK WITH OIL ON THE IN SIDE ON THE VEHICLE, ON THE PAINT, SCRATCHS IN THE PAINT AND ON THE BUMPER. THE VEHICLE HAS COME BACK WITH A VERY BAD SMELL IN IT. IT TOOK US A LONG TIME TO GET THE SMELL OUT. WE CALLED JIM'S DODGE AND TOLD THEM ABOUT THE SMELL AND THEY TOLD US THAT THERE WAS NOTHING THA THEY COULD DO ABOUT IT. THE DATE MIGHT NOT BE EXACT BE CLOSE.*AK

THE UPPER BALL JOINT IS MAKING A CLICKING NOISE, CAUSING THE VEHICLE TO HAVE DIFFICULT CONTROL ESPECIALLY WHEN MAKING TURNS. CONSUMER WILL TAKE VEHICLE TO DEALER FOR REPAIRS FOR THE SECOND TIME.*AK