2002 Dodge Durango complaints

WHILE DROPPING MY CHILDREN OFF AT SCHOOL THE CHECK GAUGES LIGHT LIT UP. NOTHING ON MY GAUGES APPEARED TO BE WRONG EXCEPT FOR THE FUEL GAUGE BEING ON 1/4 TANK SO I CONTINUED ON MY 1 MILE TRIP TO THE SCHOOL. WHEN MY CHILDREN EXITED THE VEHICLE THE CHECK GAUGES LIGHT LIT AGAIN AND THE TRUCK STARTED TO SPUTTER. I THEN TURNED THE TRUCK OFF AND TURNED IT BACK ON. THE LIGHT CAME ON AGAIN AND THEN THE ENGINE STOPPED. I CALLED FOR A TOW. SEVERAL HOURS AND AT A COST THE MECHANIC TOLD ME THAT MY ENGINE HAD SEIZED AND THE PROBLEM WAS ENGINE SLUDGE. *TR

MY 2002 DODGE DURANGO PURCHASE NEW IN FEB. 2002, AND HAD DRIVEN FOR ABOUT 3 1/2 YEARS THE PASSENGER WINDOWS FAIL TO WORK. THE MASTER CONTROL IS THE ONLY WAY THAT I CAN OPEN THE WINDOWS. NOW ON OCCASION THE WINDOW WILL INTERMITTENTLY OPEN AND CLOSE USING THE INDIVIDUAL SWITCHES BUT IT IS VERY SELDOM HAVE TALKED TO SEVERAL OTHER OWNERS OF THESE DURANGOS AND THEY HAVE BEEN HAVING THE SAME PROBLEM, WOULD LIKE TO KNOW IF THIS IS A MANUFACTURE DEFECT OR IS IT POSSIBLE THAT JUST SUDDENLY ALL MY PASSENGER WINDOW BROKE AT THE SAME TIME. OTHER THAN THAT I HAVE BEEN VERY SATISFIED WITH THE SERVICE OF THE VEHICLE. I HAVE HAD IT SINCE I PURCHASED IT IN 2002 AND IT HAS ONLY 35,000 MILES ON IT. IT DOESN'T SEEM THAT A VEHICLE WITH THAT LITTLE USE WOULD HAVE A PROBLEM OF THIS SORT. THANKS,DIANE *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 76,000. UPDATED 04/28/08. *LJ

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WENT TO THE DEALER ON TWO DIFFERENT OCCASIONS DUE TO NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). ON BOTH OCCASIONS, THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT. HE IS CURRENTLY EXPERIENCING THE SHIFTER LOCKING ONCE HE TURNS THE IGNITION. HE LIVES IN A REMOTE LOCATION AND THE DEALER IS THE ONLY ONE IN THE AREA. THE CURRENT MILEAGE WAS 103,140 AND FAILURE MILEAGE WAS 100,000. UPDATED 04-08-08 *BF THE CONSUMER STATED HE TRAVELED OUT OF STATE TO GET THE RECALL DONE. UPDATED

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 55-60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED THEN THE VEHICLE SHOOK THEN SHUT OFF. IN ADDITION, SHE NOTICED SMOKE COMING FROM THE ENGINE. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE SWITCH CAUSED THE FAILURE AND THEY REPLACED THE SWITCH. APPROXIMATELY FIVE MONTHS LATER THE FAILURE OCCURRED AGAIN. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WA 68,000 AND CURRENT MILEAGE WAS 89,800. UPDATED 03/10/08. *LJ

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE RATTLED, SHOOK, AND VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THE TIE ROD ASSEMBLY FAILED. THE REPAIRS COST $2,690.47; HOWEVER, THE WARRANTY DID NOT COVER ALL OF THE REPAIR WORK. THE CURRENT MILEAGE WAS 99,961 AND FAILURE MILEAGE WAS 99,930. UPDATED 03-11-08 *BF THE UPPER BALL JOINTS WERE NOISY, THE SHOCKS WERE LEAKING OIL, THE POWER STEERING LINES WERE LEAKING. THE REAR WIPER MOTOR FAILED, THE FRONT PINION SEAL WAS LEAKING. THE POWER STEERING RACK AND PINION HAD AN INTERNAL FAILURE. UPDATED

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHEN THE VEHICLE WAS STARTED AND THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE SHUT OFF AND THE STEERING WHEEL LOCKED. THE VEHICLE WAS PARKED AND RESTARTED. THE STEERING WHEEL BECAME UNLOCKED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS BOTH COLD AND WARM AND ONLY WHEN THE GEAR WAS SHIFTED INTO DRIVE OR REVERSE. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

I HAVE A 2002 DODGE DURANGO. I PURCHASED THE VEHICLE AROUND 12/20/07. AROUND 1/5/08 I NOTICED THAT THE VEHICLE COULD BE SHIFTED OUT OF PARK WITH OUT THE KEY IN THE IGNITION OR THE BRAKE BEING PRESSED. THIS IS AN OBVIOUS SAFETY CONCERN AS IT COULD EASILY SLIP OUT OF PARK OR IF THERE IS A CHILD IN THE CAR THEY COULD HIT IT OUT OF PARK. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT THERE WAS A RECALL FOR THIS EXACT PROBLEM ON 01-02 DODGE DURANGOS AND DAKOTAS. I THEN GOT IN CONTACT WITH A DEALERSHIP TO HAVE THE RECALL WORK DONE AND THEY SAID THAT MY VIN NUMBER WAS NOT UNDER THE RECALL AND THAT I HAD TO CALL CHRYSLER CUSTOMER SERVICE. I CALLED THEM AND THEY TO TOLD ME MY VEHICLE WAS NOT COVERED UNDER THE RECALL AND THAT THEY WOULD NOT FIX IT. I FEEL THAT MY CAR SHOULD BE COVERED UNDER THE WARRANTY BECAUSE I AM EXPERIENCING THE EXACT THING THEY WERE RECALLED FOR AND HAVE THE SAME YEAR AND MAKE OF THE RECALL. PLEASE LET ME KNOW IF THERE IS ANY WAY YOU CAN HELP ME. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 35 MPH, THE OIL PUMP FAILED WITHOUT WARNING. THE OIL PRESSURE DROPPED AND THE MOTOR LOCKED. THE DEALER REBUILT THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THERE WAS OIL LEAKAGE IN COLD WEATHER. WHEN THE ENGINE HEATED UP, THERE WAS SLUDGE BECAUSE THE LEAKER STOPPED THE STRAINER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 112,300 AND FAILURE MILEAGE WAS 91,053.

THE TRANSMISSION SHIFTER IS SOMETIMES ABLE TO BE MOVED OUT OF 'PARK' WITHOUT THE KEY IN THE IGNITION. THIS DOES NOT HAPPEN ALL THE TIME, BUT HAS OCCURRED 4 TIMES IN THE PAST WEEK OR SO. I WOULD LIKE THIS CHECKED AND CORRECTED UNDER RECALL 07V555000, BUT WHEN I CALLED MY DEALERSHIP, THEY STATED THAT "CHRYSLER SENDS OUT RECALL INFORMATION TOO EARLY AND THE RECALL HASN'T STARTED YET". I CALLED CHRYSLER AND THEY SAID THAT THERE ARE NO OPEN RECALLS ON MY DURANGO. THEY WOULD NOT LOOK UP THE RECALL # I TRIED TO GIVE THEM.*CN

ON THE FIRST DAYS OF NOVEMBER, I STOPPED ON A RED LIGHT, WHEN THE LIGHT WAS GREEN I STARTED GOING. WHEN THE TRANSMISSION REACHED THE THIRD GEAR, THE ENGINE REVVED UP TO 3000 + RPM. TOOK IT TO MECHANIC AND USED THE SCANNER TOOL TO FOUND OUT THAT THE TRANSMISSION WAS SLIPPING ON THE THIRD AND FOURTH GEAR. I WAS DRIVING LATE NIGHT SO NOT TOO MANY CARS AROUND. I HAD TO REPLACE THE WHOLE TRANSMISSION. *TR

TRANSMISSION WILL NOT STAY ENGAGED IN PARK. PARKING WILL NOT ENGAGE AND THE ONLY WAY TO KEEP VEHICLE FROM ROLLING IS TO APPLY THE PARKING BRAKE. *TR

I PURCHASED A 2002 DODGE DURANGO IN JAUARY OF 2007. I HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL I NOTICED THAT THE TRUCK WAS PULLING TO THE RIGHT. I TOOK THE TRUCK TO A LOCAL SERVICE CENTER AND THEY INFORMED ME THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAD BEEN A RECALL FOR THE UPPER BALL JOINTS FOR CHRYSLER. WHEN I CONTACTED THE LOCAL DEALER THEY TOLD ME THAT THE RECALL HAD BEEN PERFORMED ON MY TRUCK IN 2005. WHEN I INFORMED THE SERVICE CENTER THAT THE RECALL HAD BEEN DONE THEY WERE AMAZED TO FIND THAT THEY BALL JOINTS HAD WORN SO QUICKLY AND THE PROBLEM WITH THE BALL JOINTS "STILL" PRESENTS VERY DANGEROUS SITUATION FOR DODGE DURANGO OWNERS. *TR

2002 DODGE DURANGO DRIVER SIDE SEAT CAME OFF THE TRACK. CUSTOMER STATES THAT THE DEALER SAID THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. CONSUMER STATED THAT THE SEAT BROKE AWAY FROM THE TRACK AND WAS NOT HIT BY ANOTHER VEHICLE. *KB

ON ROUTINE MAINTENANCE OF THE REAR DIFFERENTIAL (IE. FLUID) FOUND CLIP HAD BROKEN AND ATTACHED TO MAGNET IN HOUSING. CALLED LOCAL DEALER TO INQUIRE AS TO A RECALL, WAS TOLD THIS WAS A RECURRING PROBLEM WITH THIS VEHICLE, BUT NO RECALL AND MANUFACTURER WOULD NOT PAY TO CORRECT THE PROBLEM. *TR

VEHICLE HAS JUST OVER 74,000 MILES AND A VERY SLIGHT SHUDDER AND VIBRATION FROM FRONT WHEELS EVOLVED INTO HARD VIBRATION AT SPEEDS OVER 35 MPH. I TOOK THE VEHICLE TO A REPAIR FACILITY WHERE I WAS TOLD THAT BOTH FRONT HUBS AND BEARINGS HAD TO BE REPLACED BECAUSE OF WEAR, AND THE TIE ROD ENDS ON BOTH SIDES WERE WORN BEYOND REPAIR AND HAD TO BE REPLACED. THE COST OF REPAIR TO MY VEHICLE IS APPROXIMATELY $1024.00. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 40 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO THE GUARD RAIL. THE CONTACT SUSTAINED LEG AND ARM INJURIES. A POLICE REPORT WAS FILED. THE UPPER BALL JOINTS AND TIE RODS FAILED AND CAUSED THE CRASH. THE DEALER AND MANUFACTURER WERE UNABLE TO EXPLAIN WHY THIS OCCURRED AND STATED THAT NO RECALLS WERE AVAILABLE. IN 2005, THE VEHICLE WAS REPAIRED UNDER RECALL NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT), IN WHICH THE TIE RODS AND BALL JOINTS WERE REPLACED. THE VEHICLE HAD 46,000 MILES AT THAT TIME. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

I HEARD A CLUNKING NOISE FROM FRONT OF VEHICLE WHEN BRAKING OR TURNING. WHEN I TOOK IT FOR SERVICE, I WAS TOLD THE RIGHT FRONT STEERING CONTROL ARM WAS BROKEN AND CATASTROPHIC CONSEQUENCES WERE IMMINENT IF I DROVE. THE VEHICLE WAS REPAIRED BY THE DODGE DEALER. I WAS LATER ADVISED THAT NHTSA CAMPAIGN 04V596000 WAS ASSOCIATED WITH THIS FAILURE. *TR

TRANSMISSION SLIPPING,STARTED AS SLIPPING AT SHIFT POINTS WHEN COLD PROGRESSED TO SLIPPING ANYTIME AT SHIFT POINTS AND WHEN ENGAGED IN A GEAR.HAPPENS MORE WHEN ENGINE AT OPERATING TEMPERATURE IN BUMPER TO BUMPER TRAFFIC OR UNDER STRAIN SUCH AS UPHILL DRIVING,BEEN TO DEALERSHIP 6 TIMES OVER 1 1/2 YEARS NO WORK DONE TO TRANSMISSION,REPETED CLAIMS OF UNABLE TO RECREATE PROBLEM, PERSONALY WENT ON TEST DRIVE WITH SERVICE MANAGER,HE DROVE ANT EXPERINCED PROBLEM CLAIMED PROBLEM TO BE FROM OVER HEATING REPLACED RADIATOR THERMOSTAT DIREGARDED FACT PROBLEM HAPPENING MORE THAN A YEAR WITH COLD ENGINE, NO TRANSMISSION WORK DONE.STILL SLIPPING RETURNED BACK TO DEALERSHIP STILL NO WORK DONE BUT CONFIRMED PROBLEM WITH ABS BRAKES WOULD NOT REPAIR. CONTACTED CHRYSLERFOR HELP DEALERSHIP LIED STATING UNABLE TO RECREATE EITHER PROBLEM. CHRYSLER NOT HELPING. *AK

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE IS MAKING A LOUD NOISE. WHEN SHE MAKES A TURN, THE STEERING WHEEL FAILS TO RETURN AUTOMATICALLY AND SHE MUST PULL HARD TO GET IT BACK IN POSITION. THE CONTACT STATED THAT THERE IS A RECALL ON HER VEHICLE, HOWEVER, THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 117,000.

FRONT LEFT BRAKE CALIPER LOCKED DURING RUSH HOUR LEAVING WASHINGTON, DC ON A FRIDAY EVENING. THE DURANGO HAD 79,000 MILES ON IT. THE VEHICLE WAS PURCHASED FROM A DEALER'S LOT IN AUGUST 2006. ALL MAINTENANCE HAS BEEN KEPT UP ON THE VEHICLE. WE HAD TO REPLACE BOTH CALIPERS IN THE FRONT. ALSO, REPLACE BOTH BRAKE PADS AND SHOES. THE BRAKE SHOES WERE BRAND NEW. THEY WERE PLACED ON THE DURANGO A MONTH PRIOR.*AK

2002 DODGE DURANGO...WHEN VEHICLE GETS HOT...MAINLY IN SUMMER DRIVING CONDITIONS...IT WILL GO TO A VERY LOW IDLE..ALMOST TO THE POINT OF STALLING...HAVE FOUND OUT THROUGH VEHICLE REPAIRMAN THAT THE MANIFOLD HEAT SENSOR IS TOO CLOSE TO THE ACTUAL MANIFOLD AND THUS IT DOES ITS JOB...SLOWS THE ENGINE IDLE DOWN...IN OTHER WORDS THINKS THE ENGINE IS HOTTER THAN IT REALLY IS...THERE IS A AFTERMARKET KIT..COST 300 DOLLARS OR SO TO CORRECT THIS...CHRYSLER CORP WILL NOT REPAIR THIS...IT IS A DESIGN DEFECT AND SHOULD BE TAKEN CARE OF BY CHRYSLER...NOT BY THE VEHICLE OWNER...

TL*THE CONTACT OWNS A 2002 DODGE DURANGO RT. THE VEHICLE OVERHEATEDV AND THE WINDOWS HAD ZERO VISIBILITY. THE CHECK ENGINE AND CHECK GAUGES INDICATORS ILLUMINATED. THE CURRENT AND FAILURE MILEAGE WERE 130,000. THE CONTACT HAS REPAIR INVOICES.*AK

TL* - THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE OVERHEATS AND THE HEATER BLOWS OUT COLD AIR. THE DEALER HAD REPLACED THE THERMOSTAT TWICE AND THE RADIATOR CAP. THE CHECK ENGINE, ABS LIGHT AND CHECK GAUGES LIGHT HAVE TURNED ON. THE FAILURE MILEAGE WAS 70,000. THE CONTACT HAS REPAIR INVOICES.

OCCASIONALLY UNDER NORMAL OR SLIGHTLY HEAVY BREAKING THE ANTI-LOCK BREAK SYSTEM WILL KICK IN WITH A NOTICEABLY LONG PAUSE BETWEEN BREAKING AND ROLLING. THIS CAUSES OUR DURANGO TO TAKE LONGER TO STOP THAN NORMAL. I HAVE HAD A COUPLE INSTANCES WHERE I STOPPED TOO CLOSE TO THE CAR IN FRONT OF ME OR TOO CLOSE TO THE CROSS WALK BECAUSE THE VEHICLE'S BREAKING SYSTEM FAILED. MY WIFE REAR ENDED ANOTHER VEHICLE WHEN THE DURANGO WOULD NOT STOP SOON ENOUGH BECAUSE OF THIS PROBLEM.

TL*- THE CONTACT STATED THAT ON 07/08/05 THE 2002 DODGE DURANGO SPORT CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT WHILE PARKED IN THE GARAGE. THE FIRE WAS CAUSED BY THE UNUSED WIRE CONNECTOR AS MENTIONED IN RECALL CAMPAIGN# 06V339000 WHICH STATED THAT ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID WAS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED. THE CONTACT RECEIVED A RECALL LETTER IN 11/06 FOR THE SAME PROBLEM THAT CAUSED THE FIRE. THE CONTACT CALLED THE MANUFACTURER ,AND WAS TOLD THAT SHE WOULD HAVE TO GO THROUGH THE INSURANCE INSURANCE COMPANY FOR REIMBURSEMENT BECAUSE THE VEHICLE WAS REPAIRED BY SOMEONE ELSE OTHER THAN A DODGE DEALERSHIP. THE CONTACT STATED THAT THE REPAIRS DONE ON THE VEHICLE SHOWED THAT THE VEHICLE CAUGHT FIRE DUE TO THE WIRE CONNECTOR. THE CONTACT FELT THAT THE MANUFACTURER HANDLED THIS MATTER UNPROFESSIONAL, AND FELT THEY SHOULD GIVE HER SOME TYPE OF REIMBURSEMENT. THE RECALL CAME TOO LATE, AND THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE CONTACTS LOSS. *AK THE CONSUMER STATED THE POINT OF ORIGIN OF THE FIRE SEEMED TO HAVE STARTED AT THE PLUG FOR A POWER SEAT OR HEATED SEAT. THE CONTACT HAS PROVIDED THE INVOICE FOR THE REPAIRS AND PICTURES OF THE FIRE. UPDATE 4/25/07 *TR

AIR BAGS DID NOT DEPLOY. *NM

DODGE DURANGO JUST STOPS RUNNING AT RANDOM TIMES. THIS OCCURS AT SPEEDS OF 10-60 MPH OR EVEN WHEN THE CAR IS BEING STARTED. THE ODOMETER BLINKS AND READS NO BUS. THERE ARE NUMEROUS REPORTS OF THIS ON DODGE INTERNET FORUMS. THE POWERTRAIN CONTROL MODULE AND/OR CRANKSHAFT SENSORS END UP BEING REPLACED, BUT THE PROBLEM IS HARD TO DIAGNOSE AND DANGEROUS BECAUSE IT OCCURS WITHOUT WARNING AND WHILE DRIVING. WITH SO MANY REPORTS ON 1999-2002 DODGE DURANGOS HAVING THIS PROBLEM (SEARCH DURANGO PCM "NO BUS") SOMETHING MUST BE DEFECTIVE. MY DURANGO BEGAN DOING THIS ABOUT A MONTH AGO AND THE DEALER DOESN'T SEE ANYTHING WRONG. I WAS MILDLY INJURED DURING ONE OF THE FAILURES, WHEN MY DURANGO 'SHUT OFF' WHILE I WAS COMING DOWN A HIGHWAY RAMP AND I BUMPED MY HEAD AGAINST THE DRIVER SIDE WINDOW WHILE TRYING TO STABILIZE THE CAR, WHICH SUDDENLY AND WITHOUT WARNING HAD NO POWERTRAIN CONTROL. *JB

2002 DODGE DURANGO. CAR ENGINE "SURGES" WHEN STARTING TO DRIVE, THEN RETURNS TO NORMAL AFTER A FEW HUNDRED YARDS. OCCURS AT SPEEDS OF 10-20 MPH. REPORTED TO DEALER. DEALER UNABLE TO REPRODUCE PROBLEM. OCCURS RANDOMLY, BUT ABOUT 1-2 A MONTH. CAR ALSO STOPS AND WILL NOT RESTART. RECURS RANDOMLY AND WITHOUT WARNING. LOCAL MECHANIC FEELS PROBLEM COULD BE POWERTRAIN CONTROL MODULE RELATED. OCCURS AT SPEEDS OF 0-60 MPH. *JB

CENTRAL TIMER MODULE FAILED UNEXPECTEDLY AT NIGHT, CAUSING HEADLIGHTS, TAILLIGHTS, SECURITY INDICATOR AND HORN TO ACTIVATE INTERMITTENTLY WHILE DRIVING. VEHICLE UNSAFE TO OPERATE IN THIS CONDITION. OUT OF WARRANTY, DEALER CHARGES $421.00 TO FIX. THIS FOLLOWS SEVERAL IN-WARRANTY ELECTRICAL REPAIRS - REMOTE LOCKING MECHANISM, REAR AXLE SPEED SENSOR AND POWERTRAIN CONTROL MODULE. DEFECT COULD EASILY CAUSE A WRECK AND POSES A SAFETY HAZARD. *JB

REAR LEAF SPRING (DRIVER'S SIDE) BROKE OFF FROM THE SHACKLE CAUSING THE VEHICLE TO WANDER TO THE RIGHT! *JB

ELECTRICAL SYSTEM FAILURES HAVE RESULTED IN TURN SIGNALS NOT WORKING ON FOUR DIFFERENT OCCASIONS OVER THE COURSE OF 5 YEARS. THE WIRING HARNESS UNDER DASH HAS BEEN REPAIRED UNDER WARRANTY, REPLACED NOT UNDER WARRANTY, AND REPAIRED AGAIN NOT UNDER WARRANTY. 4TH FAILURE HAS NOT YET BEEN ADDRESSED. RIGHT TURN SIGNAL DOES NOT FUNCTION. FLASHER, BULBS AND FUSES ARE WORKING. OVER $1,600 INVESTED IN TURN SIGNAL PROBLEMS. *JB

DT*: THE CONTACT STATED WHILE BACKING OUT OF A DRIVE WAY AT 5 MPH, THE STEERING WAS TOO HARD TO OPERATE. NO WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS ALREADY SUBJECT TO A NHTSA RECALL #04V596000 REPAIR WHERE THE UPPER BALL JOINTS WERE REPLACED. THE CONTACT NOTICED THERE WERE NO GREASERS TO MAINTAIN THE BALL JOINT LUBRICATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE BALL JOINT SHOULD BE REPLACED AGAIN TO CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO COINCIDED WITH THE DEALERSHIP. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE HAD LESS THAN 50,000 MILES SINCE THE RECALL WAS PERFORMED AND ANOTHER REPLACEMENT WOULD NOT GUARANTEE THE BALL JOINT'S ENDURANCE.

1-ELECTRICAL SYSTEM ON OVERHEAD DIGITAL COMPASS SYSTEM BECAME VERY HOT. THIS ELECTRICAL COMPONENT SYSTEM DID NOT WORK FOR A PERIOD OF A FEW DAYS. IT HAS INTERMITTENTLY WORKED NOW. 2-WHEN YOU TURN THE STEERING WHEEL THERE IS A HORRIBLE NOISE COMING FROM ONE OF THE REAR WHEELS. IT MAKES A "WOO-WOO" SOUND EVERY TIME THE VEHICLE IS TURNED, PRIMARILY TURNING RIGHT. A "HONEST" MECHANIC, WHO IS A FRIEND, TOLD ME THAT DODGE (CHRYSLER) WAS INFAMOUS FOR THIS TYPE OF WHEEL PROBLEM. 3-THE TRANSMISSION SEEMS TO HAVE A HARD TIME SHIFTING, WHICH INVOLVES THE ABOVE WHEEL PROBLEM. 4-THE AIR CONDITIONING SYSTEM DOES NOT COOL AND THE VEHICLE IS ONLY 4 YEARS OLD. 5-THE LEATHER COVERED DASH IS PEELING UP AND BEGAN LAST SUMMER, WHEN THE VEHICLE WAS ONLY 3 YEARS OLD. CONTACTED CHRYSLER/DODGE HQ AND DEALERSHIP AND BOTH HAVE REFUSED TO REPAIR PROBLEM.

ELECTRONIC CONTROL MODULE FAILURE CAUSING HEADLIGHTS TO FLICKER ON AND OFF. WAS ADVISED BY THE DEALER THAT TOTAL FAILURE COULD RESULT. ALSO ADVISED THAT 700 OF THESE ITEMS ARE CURRENTLY ON BACK ORDER. I HAVE BEEN WAITING SINCE JULY FOR THIS PART. IT WOULD SEEM TO BE A WIDESPREAD ISSUE. *JB

HAVE HAD NUMEROUS TREAD BREAKAGES, THE TIRE TREAD IS FINE, DEALER STATED ALL TIRES ARE DRY ROTTED. *JB

2002 DODGE DURANGO SLT 2WD: BALL JOINTS WERE REPLACED AFTER RECALL WAS ISSUED, HOWEVER ABOUT 6 MONTHS AFTER THEY WERE REPLACED, THE EXACT SAME NOISES BEGAN OCCURRING AGAIN. TOOK CAR TO DEALER WITH THE COMPLAINT AND THEY DENIED THE NEW BALL JOINTS WERE WORN. UPON GETTING NEW FRONT TIRES INSTALLED AT SEARS (ABOUT 3 MONTHS AFTER THE DEALERSHIP INSPECTED THE JOINTS) THEY INSPECTED THE CAR WITHOUT BEING ASKED (IT IS PART OF THEIR SERVICE) AND ON THE REPORT THEY ISSUED, IT SAID THE BALL JOINTS WERE INDEED WORN. THE RECALL NOTICES I HAVE READ ABOUT THE REPLACEMENT OF THE ORIGINAL BALL JOINTS STATE THAT IF THE JOINTS FAIL YOU CAN LOSE CONTROL OF THE VEHICLE, SO OBVIOUSLY I AM IN FEAR THAT MY CAR CAN FAIL AT ANY GIVEN TIME. I AM WRITING THIS TO MAKE IT AWARE THAT I HAVE ALREADY HAD THE RECALL REPLACEMENT, BUT FEAR THAT THE REPLACEMENTS ARE ALSO DEFECTIVE AS INDICATED BY AN INDEPENDENT, UNSOLICITED INSPECTION. *NM

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHITE SMOKE APPEARED FROM UNDER THE MIDDLE OF THE FRONT BENCH SEAT. THE VEHICLE WAS PULLED OVER. AFTER BLOWING ON THE SMOKE, A SMALL FLAME WAS OBSERVED UNDER THE SEAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHERE IT WAS DETERMINED THAT A WIRING CONNECTION UNDER THE SEAT HAD CAUGHT ON FIRE AND BURNED.*AK

I HAVE HAD TO HAVE THE VACUUM HOSES REPLACED IN MY 2002 DODGE DURANGO 4 TIMES SINCE BUYING IT IN JULY OF 2003. THE CHECK ENGINE LIGHT COMES ON EVERY TIME. I HAVE COMPLAINED TO THE DEALERSHIP THAT HAS WORKED ON IT, BUT THEY DON'T SEEM TO CARE. I HAD ONE OF THE MECHANICS SAY THEY HAVE SEEN THE PROBLEM BEFORE WHEN I HAD HIM SHOW ME WHERE THE HOSES WERE LOCATED. THE HOSES WERE CRACKED AND LOOKED LIKE THEY HAD BEEN ON THE CAR FOR 10 YEARS OR MORE, BUT IN ACTUALLITY IT HAD ONLY BEEN MONTHS. EVERYTIME, I HAVE HAD TO PAY $75 TO HAVE THE HOSE REPLACED EVEN THOUGH I HAD THE EXTENDED WARRANTY. MY DURANGO IS NOW OUT OF WARRANTY AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I WENT TO A PARTS STORE TO HAVE THEM HOOK UP TO THE COMPUTER TO GET THE ERROR CODE--VACUUM LEAK AGAIN. WHEN THE PARTS STORE GUY LOOKED UNDER THE HOOD TO GET THE RIGHT LENGTH OF HOSE TO GIVE ME(GOING TO CHANGE IT MYSELF AND NOT PAY TO HAVE IT FIXED), HE SAID IT HAD NOT EVEN BEEN REPLACED WITH VACUUM HOSE. INSTEAD, ONE WAS REPLACED WITH FUEL LINE HOSE AND THE OTHER REPLACED WITH TRANMISSION HOSE. THIS IS AN ONGOING PROBLEM THAT I HAVE HAD AND IT DOESN'T SEEM TO MATTER TO THEM. IT ISN'T A SERIOUS PROBLEM, BUT IS STILL A PROBLEM. IF THE HOSE IS DEGRADING THAT QUICKLY, IT MUST BE SUBMITTED TO HIGH TEMPERATURES WHICH COULD LEAD TO A BIG PROBLEM. *NM

SUSPENSION CLUNKING/POPPING. *JB

DT: THE CONTACT STATED WHILE DRIVING 55 MPH THE STEERING WHEEL VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO BALANCED THE WHEELS, TWO WEEKS LATER THE VIBRATION REOCCURRED. THE CONTACT FOUND THAT THE NUT HOLING THE HUB ON THE FRONT DRIVER SIDE WAS LOOSE. THE DEALER HAS BEEN ALERTED. UPDATED 07/28/06. *JB

WE HAD AN APPOINTMENT TO REPLACE THE TIRES ON OUR 2002 DODGE DURANGO, 2X4 SXT. THE FIRESTONE MECHANIC CAME INTO THE WAITING ROOM AND INFORMED US THAT THE PASSENGER SIDE UPPER BALL JOINT WAS VERY BAD AND THE DRIVERS SIDE SHOWED SIGNS OF WEAR. THIS VEHICLE HAS 43500 MILES ON IT. THERE IS A RECALL ON THE 4X4 MODELS OF THE DURANGO, BUT NOT THE 2X4 MODELS. WHILE THEIR WAS NO INJURIES OR DEATHS INVOLVED, THIS IS A POTENTIALLY DEADLY PROBLEM AND NEEDS TO BE ADDRESSED FOR ALL THE DURANGOS. *NM

DRIVER'S DOOR CLOSES - BETWEEN OPEN AND CLOSED ON HINGE - CLOSES ON RIGHT THUMB AS DRIVER EXITS VEHICLE (DODGE DURANGO). NO ERROR BY DRIVER - DOOR CLOSES DUE TO HINGE. HAPPENED TO ME ON MAY 16TH, 2006 HAPPENED TO HUSBAND YEAR AGO. POSSIBLE CRUSH FRACTURE - TEMP. LOSS USAGE OF THUMB*JB

2002 DODGE DURANGO. VEHICLE MILEAGE 34,000. FRONT PASSENGER SIDE CV JOINT NOISE AND SHIMS. THE DRIVER SIDE CV JOINT HAD THE SAME PROBLEM AND WAS REPLACED AT AROUND 27,000 MILES. *NM

I HAVE A 2002 DODGE DURANGO AND I AM EXPERIENCING THE FOLLOWING PROBLEM. THE HEADLIGHTS AND PARKING LIGHTS GO OFF AND ON WHILE DRIVING AT NIGHT. THIS ALSO OCCURS WHILE PARKED AND THE HEADLIGHTS ARE ON. STARTED ABOUT 3 DAYS AGO AND HAS GOTTEN WORSE. THE LIGHTS STAY OFF LONGER AND IT IS HAPPENING MORE FREQUENT. ALL INSIDE LIGHTS FLICKER AS WELL. I HAVE LOOKED ON THE FORUMS AND HAVE FOUND THAT THIS IS AN ISSUE WITH THE 1999 - 2003 MODEL YEARS AND IN FACT, DODGE HAS A RECALL FOR THE 2003 YEAR FOR THE CENTRAL TIMER MODULE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ACKNOWLEDGED AND FIXED. *JB

NO SPECIFIC EVENTS LEAD UP TO THIS FAILURE. THIS IS SIMPLY A DEFECTIVE, POORLY MANUFACTURER'S PART. I WAS LUCKY TO AVOID A SERIOUS INCIDENT IN THIS CASE, OTHERS MAY NOT BE. THE MAIN LEAF OF THE REAR LEAF SPRINGS BREAK AT THE FRONT EYE WHICH IS WHERE IT MOUNTS TO THE FRAME. IF THIS HAPPENS, THE REAR END IS FREE TO MOVE BACK AND FORTH AS MUCH AS THE SHACKLE WILL LET IT, EFFECTIVELY ALLOWING YOUR REAR AXLE TO STEER THE REAR OF YOUR VEHICLE WHEREVER IT MAY CHOOSE (READ: VERY DANGEROUS.) I REPLACED THE LEAF SPRING WITH THE ISSUE (THE DRIVER'S SIDE) WITH A DODGE OEM PART ($175 FOR THE PART, 1.9 LABOR HOURS ACCORDING TO THE DEALERSHIP IF I WERE TO HAVE THEM REPLACE IT.) I'M A VERY COMPETENT MECHANIC, SO THE LABOR HOUR INQUIRY WAS JUST FOR MY RECORDS. UPON COMPLETING THE CORRECTION TO THE SIDE WITH THE FAILURE, AND DURING THE TEST DRIVE, I EXPERIENCED LITERALLY AN IDENTICAL FAILURE ON THE OPPOSITE SIDE. AGAIN, I WAS LUCKY TO BE DRIVING SLOW AND PAYING ATTENTION ENOUGH TO NOTICE THE ISSUE BEFORE IT TURNED INTO A SERIOUS INCIDENT. I HAVE BOTH DEFECTIVE LEAF SPRINGS IN MY POSSESSION. THEY ARE BOTH OFF OF THE SAME VEHICLE, A 2002 DODGE DURANGO WITH JUST 60,000 MILES. THIS VEHICLE HAS NEVER BEEN USED TO TOW, HAUL, OR COMPLETE ANY OTHER STRENUOUS ACTIVITY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHEN JUST ONE BREAKS, THE REAR END HAS ENOUGH MOVEMENT TO STEER INTO THE CAR NEXT TO YOU. IF BOTH WERE TO BREAK, THIS COULD VERY POSSIBLY LEAD TO A CHAIN OF FAILURES RESULTING IN A SERIOUS INCIDENT. *

I PURCHASED A 2002 DODGE DURANGO USED WITH 60K I HAVE ACCUMULATED LESS THAN 3K FROM SEPTEMBER UNTIL JANUARY AND I'VE HAD TO REPLACE MY ENTIRE ENGINE. REASON MECHANIC STATES THERE IS SLUDGE THROUGHOUT THE ENGINE. *JB

I WAS DRIVING ON THE FREEWAY AT 55 MPH, 6 CAR LENGTHS BEHIND A VEHICLE. THE VEHICLE IN FRONT OF ME STOPPED ABRUPTLY (A DISABLE VEHICLE WAS IN THE LANE) AND WHEN I SLAMMED ON THE BRAKES, THE VEHICLE KEPT ROLLING AS IF NO BRAKES WERE APPLIED. MY FOOT WENT ALL THE WAY TO THE FLOOR. THERE WERE NO VIBRATIONS FROM THE ABS AS WELL AS NO LOWERING OF THE FRONT END, TYPICAL FROM BRAKING. I ENDED UP COLLIDING INTO THE VEHICLE AT ABOUT 30 MPH AND THE AIR BAGS DID NOT DEPLOY. I HAD PREVIOUSLY COMPLAINED SEVERAL TIMES TO MY DEALER THAT THE BRAKES WERE FAULTY IN A PANIC SITUATION. I COMPLAINED SHORTLY AFTER PURCHASING THE VEHICLE AND UP UNTIL A YEAR AGO. IN ALL INSTANCES, I WAS ADVISED THAT THERE WAS NOTHING WRONG WITH MY BRAKES AS NO CODE WAS DETECTED. *NM

OWNER PURCHASED VEHICLE ON 7/3/03 WITH 1300 MILES ON ODOMETER. OWNER HAD PROBLEMS WITH NOISES UNDER THE HOOD AND IN THE STEERING COLUMN. VEHICLE WOULD SLIP OUT OF PARK INTO NEUTRAL OR REVERSE. DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. ON 11/1/03 THE VEHICLE CAUGHT FIRE AND BURNED. FIRE STARTED UNDER HOOD IN ENGINE COMPARTMENT, BUT DAMAGE TOO SEVERE TO DETERMINE EXACT CAUSE. *NM

BRAKE PROBLEMS WITH MY 2002 DODGE DURANGO XLT PLUS. AT HIGH OR LOW SPEEDS WHEN YOU HAVE TO MAKE A SUDDEN STOP AND HIT THE BRAKES, THEY ATTEMPT TO GRAB BUT THEN LET GO, AND YOUR ONLY HOPE IS TO STOP IN TIME. I HAVE HAD THE BRAKES LOOKED AT BY 2 MECHANICS OTHER THAN THE DODGE DEALERSHIP(TIM PARKER OF HOT SPRINGS) AND BOTH SAY THAT THERE IS A DEFINITE PROBLEM WITH THE BRAKES. HOWEVER, AFTER SPENDING $300 FOR BRAKE PADS AND SEVERAL OTHER VISITS TO TIM PARKERS, THEY KEEP DENYING A PROBLEM AND TELL ME THAT IS JUST HOW THE BRAKES ARE ON THE DODGE. I ASKED THEM IF WHEN THAT 1 SMALL CHILD RUNS OUT IN THE STREET TO CATCH HIS BALL AND I AM THE UNLUCKY PERSON TO BE TRAVELING DOWN THAT STREET AND I APPLY THE BRAKES BUT CAN NOT STOP, IF THEY WOULD BE READY TO ACCEPT THEIR RESPONSIBLILITY. I HAVE COPIES OF ALL REPORTS FROM THEM STATING THERE IS NOTHING WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE IT AT ALL BUT TRAVELEING 64 MILES A DAY IT IS NECESSARY. CAN SOMEONE PLEASE HELP ME? SURELY I AM NOT THE ONLY PERSON COMPLAINING OF THE BRAKES! *NM