CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE WILL PULSATE CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. TS
2002 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
CONSUMER'S VEHICLE LOSES POWER AND SHUTS OFF WHILE IN MOTION.
WHEN STOPPING QUICKLY, BUT NOT IN A PANIC. THE ABS BRAKE SYSTEM WILL SOMETIMES BRAKE AND RELEASE. WHEN THE BRAKES ARE NO WHERE NEAR LOCKUP. THIS HAS CAUSED THE ME TO COME CLOSE TO REAR ENDING A VEHICLE IN FRONT OF ME THAT SHOULD HAVE BEEN A SLIGHTLY FASTER STOP THAN NORMAL, BUT NO WHERE CLOSE TO CAUSING AN ACCIDENT. I WOULD PREFER NO ABS SYSTEM IF THIS SYSTEM ON THE DURANGO IS NORMAL. NO ACCIDENTS FOR OVER 30 YEARS, BUT TWO CLOSE CALLS WITH THIS VEHICLE. I KNOW THIS IS NOT NORMAL FOR NORMAL ABS BRAKES. DEALER FOUND NO PROBLEMS WITH THE BRAKES. DT
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE SHIFT INDICATOR WILL READ THE WRONG READING CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
CONSUMER STATES OF BEEN IN A COLLISION ON SUNDAY AND AIR BAGS DID NOT DEPLOYED. DEALER WAS CONTACTED. MR
WHILE DRIVING, THE LEFT TIE ROD END SEPARATED FROM THE STEEING KNUCLE, IT WAS DETERMINED THAT THE NUT SECURING THE TIE ROD END WAS MISSING.*JB
HAVE TAKEN THE TRUCK IN 3 TIMES, AND IT HAS BEEN TRANSMISSION FAILURES, HAVE HAD VEHICLE FOR 6 MONTHS, AND THE TRANSISSION COMPUTER HAS BEEN REPLACED. THE TRUCK CONTINUES T HAVE DEFECTS.*AK
WHILE DRIVING ON HIGHWAY PASSENGER'S FRONT WINDOW SHATTERED. PASSENGER WAS CUT BY GLASS.*AK
LEMON LAW VEHICLE, BEEN FIGHTING WITH COMPANIES FOR THREE MONTHS TO GET MY MONEY BACK AND OUT OF THIS TRUCK!!NO SAFETY DEFECT LISTED FOR THIS VEHICLE. *AK
WHILE DRIVING DOWN ON HIGHWAY PASSENGER'S FRONT WINDOW SHATTERED WITHOUT WARNING. PASSENGER WAS CUT BY GLASS.*AK
CONSUMER STATES WHILE DRIVING, THE MALFUNCTION INDICATOR LIGHT CAME ON . VEHICLE WILL NOT ACCELERATE. CONTACTED DEALER. AS A RESULT OF THE TRANSMISSION CONTROL MODULE.*JB
VEHICLE SLIPS INTO GEAR WITHOUT KEY BEING IN THE IGNITION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE TOWING A TRAILER DOWNHILL AT 55 MPH WITH CRUISECONTROL SET, ACCELERATOR PEDAL WENT TO THE FLOOR, CONSUMER HIT CANCEL CRUISE BUTTON 3 TIMES, BUT VEHICLE INCREASED SPEED, RPMS WENT TO 4500. CONSUMER THEN APPLIED BRAKES, BUT THAT DID NOT SLOW VEHICLE DOWN. TRAILER BEGAN TO FISHTAIL, VEHICLE FLIPPED, RPMS WERE STILL OVER 4000. CONSUMER SHUT OFF ENGINE, VEHICLE THEN CAUGHT ON FIRE UNDER THE HOOD. NO INJURIES, VEHICLE AND TRAILER WERE TOTALLED. *AK
CONSUMER TURNED ON WINDSHIELD WIPERS AND THEY DID NOT REPOND. ALSO EVERYTHING CONCERNING WINDSHIELD WIPERS DID NOT WORK. HE HAD TO TURN TRUCK OFF AND TURN IT BACK ON AGAIN TO GET WINDSHIELD WIPERS TO WORK.*AK
ENGINE WAS OFF, KEYS OUT OF IGNITION, A SMALL CHILD PUT VEHICLE INTO GEAR AND VEHICLE ROLLED BACKWARDS, HITTING A BARN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT 40 MPH CONSUMER RAN INTO AN ANIMAL HEAD-ON AND NONE OF THE FRONT AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
THE SEAT BELT FOR THE MIDDLE ROW SEATS ON THE PASSENGER SIDE WILL NOT PULL OUT. THE MECHANIC KEPT WORKING WITH IT UNTIL HE WAS ABLE TO PULL IT OUT. HE DETERMINED THAT IT WAS NOT TWISTED AND ORDERED A NEW ASSEMBLY. IT IS ON BACK ORDER. IN THE MEANWHILE, THE SEAT BELT MALFUNCTIONED AGAIN AND THIS TIME THE MECHANIC COULD NOT PULL IT OUT. I HAD TO FOLD UP THE SECOND ROW OF SEATS AND CARRY MY CARGO IN THE MIDDLE UNTIL THE SEAT BELT IS REPLACED. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***763142
HOOD INSULATION MISSING OVERHEATING THE PAINT . BACK DOOR ALLOWS EMISSIONS FROM THE EXHAUST . ROOF PANEL DOES NOT FIT AT THE WINDSHIELD . PASSENGER DOORS SLAM TOO HARD. VENT AIR STRONG SMELL LIKE CARBON DIOXIDE. GAS TANK HOSES UNSECURED AND TOO CLOSE TO THE MOFFLER . NO ASHTRAY ..REAR CIGARRET LIGHTER ADAPTER DOES NOT WORK..LOUD POUNDING WITH THE REAR WINDOWS DOWN AT 40+ MIL;ES/HR. *AK
CONSUMER STATES THAT THE PASSENGER FRONT DOOR WILL YANK OUTWARDS OUT OF CONSUMERS HAND. CONSUMER STATES THIS DOOR HAS CAUSED MANY PROBLEMS IN PARKING LOTS. DEALER STATES THERE IS NOTHING THEY CAN DO. *JB CONSUMER SUGGESTS INSTALLATION OF STRONGER SPRINGS OR LARGER INDENT BY MANUFACTURER TO FIX THE PROBLEM. *YD
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWRE OF THE PROBLEM. NLM
WHEN ROLLING DOWN WINDOW VEHICLE WILL VIBRATE.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 35-40 MPH. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Durango → · Every Durango year → · How the figures are calculated →