2002 Dodge Durango complaints

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT HAD SHIFT INTO NEUTRAL AND PARK ON A FLAT SURFACE SINCE OTHERWISE IT WOULD ROLL AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN AND OUT OF THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.

BEGINNING IN APRIL 2012 IT WAS EXTREMELY HARD TO GET GEAR SHIFT OUT OF PARK YOU HAD TO ATTEMPT THIS SEVERAL TIMES THIS OCCURRED EVERY SO OFTEN THERE WAS NO SIGNIFICANT ROUTINE. WE TOOK THIS TO DODGE IN GAINESVILLE SEVERAL DIFFERENT TRIPS AND IT WOULD NOT REPEAT THE PROBLEM FOR THEM. STARTING AROUND DECEMBER OF 2014 THE VEHICLE WOULD COME OUT OF PARK ALL BY ITSELF WHILE PARKED AND WITH THE VEHICLE OFF THEN WE WOULD HAVE TROUBLE GETTING THE KEY OUT OR THE VEHICLE BACK INTO PARK. THIS HAPPENS CONSTANTLY AND WE ARE NOW SCARED TO DRIVE IT. I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL OF THIS NATURE BUT NOT ON MY VEHICLE. I FIND THIS HARD TO ACCEPT CONSIDERING IT IS DOING THE EXACT SAME FAILURE OF OTHER DURANGO'S FROM THIS MANUFACTURE DATE. PLEASE RESPOND AND LET ME KNOW IF I SHOULD JUNK MY ONLY VEHICLE OR GET A SECOND MORTGAGE TO HAVE REPAIRED. ON A SECOND REQUEST I ALSO HAD A WINDSHIELD WIPER MOTOR REPLACED AND WAS CHARGED APPARENTLY THERE WAS A RECALL ON THAT BUT GAINESVILLE DODGE DOESN'T COVER RECALLS ? IS THIS NORMAL OR ARE THE DISHONEST. *TR

WAS DRIVING AT LOW RATE OF SPEED AND THE SPARE TIRE FELL FROM UNDER DURANGO THE CABLE THAT HOLDS IT IN PLACE JUST BROKE. HAD I BEEN ON BUSY HIGHWAY AT 55 TO 65 MPH PEOPLE COULD HAVE BEEN KILLED. THERE SHOULD BE SOME KIND OF SAFETY HOLDING TIRE BESIDES JUST THE LITTLE CABLE. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF PARK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 75 MPH, THE REAR DRIVER SIDE TIRE VIBRATED, ACCOMPANIED BY A GRINDING NOISE AND LOUD SOUND. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE WHOLE TIRE WAS MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE AND DRUM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION WHILE IN ANY GEAR. THE CONTACT ALSO STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DIAGNOSTIC WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE MAKING URGENT STOP WITH HEAVY BRAKE PEDAL APPLICATION, BRAKES SUDDENLY LET LOOSE FOR A MOMENT AND THEN RESUME BRAKING ACTION. UPON FIRST INCIDENT, DEALER REPLACED VARIOUS ABS COMPONENTS. NOT SOLVED. MORE CHECKS, NOT SOLVED. EVENTUALLY, FRONT AND REAR BRAKE PADS WERE CHANGED, EVEN THOUGH THEY WERE NOT WORN OUT. THIS SOLVED THE PROBLEM FOR ANOTHER 30,000 OR SO MILES. WITH SLIGHT WEAR ON THE BRAKE PADS, PROBLEM OCCURRED AGAIN. PAID FOR NEW BRAKE PADS EVEN THOUGH THEY WERE NOT RECOMMENDED. THIS AGAIN SOLVED THE PROBLEM. *TR

THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR

WHILE DRIVING A HIGHWAY SPEEDS AND GOING OVER A BUMP IN THE ROAD THE REAR OF THE VEHICLE WILL JUMP SIDEWAYS WHICH COULD CAUSE LOSS OF CONTROL OF THE VEHICLE AND CAUSE AN ACCIDENT. *TR

OIL PRESSURE KEEPS CHANGING WHEN IT SHOULDN'T WHICH IS CAUSING CAR TO OVERHEAT. *TR

I WAS PARKED IN DRIVEWAY AS I WAS EXITING TO GO INTO STREET THE BRAKES FELT VERY SOFT. AS I SHIFTED INTO DRIVE THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH MINIMAL BRAKING. I PULLED TO THE SIDE AND STOPPED THE ENGINE. I NOTICED A POOL OF FLUID WHICH TURNED OUT TO BE BRAKE FLUID FROM A BRAKE LINE. TODAY NINE MONTHS LATER THE SAME THING HAPPENED ON THE OTHER SIDE. THIS VEHICLE WAS PURCHASED NEW IN OCTOBER,2003. *TR

TL* THE CONTACT OWNS 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER BEING IN A CRASH AT 80 MPH, THE AIRBAGS DID NOT DEPLOY UNTIL AFTER THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THERE WAS ONE INJURY AND TWO FATALITIES AS A RESULT OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED EXCESSIVELY. ALSO, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SKID AND JERK FORWARD. THE FAILURE WAS RECURRING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 07V555000(POWER TRAIN) AND 08E064000(SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT ALL RECALL FOR THE VEHICLE HAD BEEN SATISFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 06/10/14 MA THE CONSUMER STATED WHEN SHE ATTEMPTED TO STOP, THE VEHICLE LOCKED UP AND SKIDDED FORWARDED.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE FRONT PASSENGER'S SIDE LOWER CONTROL ARM BECAME FRACTURED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, WHO STATED THAT THE UPPER CONTROL ARM, LOWER CONTROL ARM AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE CONTACT DID NOT HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN I.D. NUMBER: 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 2/27/14*CN THE OWNER OF THE VEHICLE REQUIRES A SPANISH RESPONSE. UPDATED 3/6/2014 *JS

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE INTO REVERSE OR PARK WHILE THE VEHICLE WAS IDLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE TRANSMISSION SHIFT SELECTOR SOMETIMES WON'T ENGAGE IN PARK. THIS HASN'T CAUSED A PROBLEM YET. HOWEVER I AM VERY CAREFUL TO SET THE PARKING BRAKE SO THAT THE VEHICLE DOESN'T ROLL AWAY. I CALLED CHRYSLER TO INQUIRE ABOUT A RECALL THAT AFFECTED MANY 2002 DURANGOS THAT HAD A SIMILAR ISSUE. THEY SAID MY VEHICLE WAS NOT PART OF THE RECALL EVEN THOUGH I AM HAVING A SIMILAR PROBLEM. *TR

VEHICLE FAIL TO ENGAGE IN PARK POSITION WHICH IN TURN LOCKS THE KEY IN IGNITION LEAVING IT SUSCEPTIBLE FOR THEIVES TO BREAK IN AND TO TAKE THE WHOLE VEHICLE AND ALSO VERY UNSAFE ESPECIALLY WHEN YOUR PARK IN AN INCLINE. *TR

--- PLEASE--- NHTSA NEEDS TO EXPAND RECALL NOTIFICATION TO COVER MORE VEHICLES. I HAVE 2 DURANGOS, BOTH HAVE SAME PROBLEM DESCRIBED IN RECALL NOTIFICATION # 69542. DODGE CUSTOMER CARE HOTLINE CLAIMS BOTH OF MY VEHICLES (VIN [XXX] AND [XXX]) ARE NOT COVERED BY THIS RECALL. BOTH OF MY VEHICLES EXHIBIT SAME CONDITIONS DESCRIBED IN RECALL NOTIFICATION. RECALL ID # 69542 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT-- RECALL DATE: DEC 04, 2007-- MODEL AFFECTED: 2002 DODGE DURANGO SUMMARY: VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION. CONSEQUENCES: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2002 DODGE DURANGO, HAVE REPLACED BLOWER MOTOR AND SEVERAL RESISTORS. TWO OF THE WIRES BETWEEN THE RESISTOR AND THE BLOWER KEEP MELTING. I HAVE REPLACED THE CONNECTOR AND THE HARNESS ALSO BECAUSE THEY GOT SO HOT THEY MELTED TOGETHER. SMOKE HAS ROLLED OUT OF THE DASH BECAUSE OF THIS PROBLEM. I CHECKED ONLINE AND THIS IS A COMMON PROBLEM, AND SEEMS IT IS HAPPENING TO ALOT OF PEOPLE. WHY IS THIS ISSUE NOT A RECALL? IT IS VERY SCARY WHEN THIS HAPPENS AND IT IS NOT SAFE. *TR

THE VEHICLE DOES NOT SHIFT INTO PARK THUS KEY CANNOT BE REMOVED. *TR

THE SHIFT COLUMN IN MY 2002 DODGE DURANGO WILL NOT GO INTO GEAR. I HAVE TO GIGGLE IT SEVERAL TIMES TO GO INTO DRIVE OR REVERSE. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE ACTIVATING THE LOW BEAM HEADLIGHTS, THEY BEGAN FLICKERING ALONG WITH THE INSTRUMENT PANEL AND THE INTERIOR LIGHTS. THE VEHICLE WAS DRIVEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED IN REGARD TO THE ISSUE. THE FAILURE MILEAGE WAS 79,410 AND THE CURRENT MILEAGE WAS 79,466.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A WARNING LIGHT ERRONEOUSLY ILLUMINATED INDICATING THAT THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V339000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO 4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC, WHO REPLACED THE FRONT DRIVER'S SIDE UPPER BALL JOINT WHICH SEPARATED FROM THE VEHICLE. THERE WAS A RECALL RELATED TO THE SAME DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

PURCHASED A USED 2002 DODGE DURANGO WITH 70K MILES. VEHICLE WAS UNDER LIMITED WARRANTY. DRIVERS POWER WINDOW FELL INTO THE DOOR AT HIGHWAY SPEED, NEARLY CAUSING AN ACCIDENT JUST FROM THE SHOCK. WENT TO DEALERSHIP, WAS TOLD IT WAS AN ELECTRICAL ISSUE, SO NOT UNDER WARRANTY. TOOK IT TO A PRIVATE MECHANIC, $500 TO REPLACE THE REGULATOR. A FEW MONTHS LATER, PASSENGER SIDE FAILS, TOOK IT TO A DIFFERENT DEALERSHIP, WAS TOLD IT WAS A PLASTIC PULLEY THAT FAILED, WOULD HAVE BEEN UNDER WARRANTY, BUT MY WARRANTY JUST EXPIRED. ANOTHER $500. DRIVER SIDE FAILED AGAIN A FEW MONTHS LATER, STARTED CALLING DODGE AND COMPLAINING, NOTHING THEY COULD DO THEY SAID. LEARNED HOW TO REPLACE MYSELF, 3 TIMES DRIVERS SIDE REAR REGULATOR, 2 TIMES PASSENGER REAR REGULATOR, 3 TIMES DRIVERS FRONT, 2 TIMES PASSENGER FRONT. NOW THREE ARE BROKEN AGAIN, THE REPLACEMENT PART IS THE SAME PLASTIC JUNK. I AM TIRED OF REPLACING THEM. DODGE HAS TOLD ME THAT IT HAS BEEN TO LONG AND THEY WILL NOT BE ABLE TO ASSIST ME, BUT CAN SELL ME THE PARTS...AGAIN.. I HAVE BEEN TOLD THAT COLD WEATHER, SLAMMING THE DOORS, OVER USE OF WINDOWS, COULD ALL BE CONTRIBUTING ISSUES. IN OTHER WORDS, HUMAN ERROR. THIS IS NOT THE CASE IN MY GARAGED FULL LEATHER SHOWROOM QUALITY VEHICLE. GOOGLE DODGE WINDOW REGULATORS, YOU WILL FIND PAGES OF COMPLAINTS. WISH I WOULD HAVE BOUGHT A CAR THAT DOESNT NEED TO BE AT 86 DEGREES CONSTANTLY, THAT COULD GO DOWN A BUMPY ROAD, THAT I COULD ROLL DOWN THE WINDOWS MORE THAN TWICE A DAY (BECAUSE THAT IS WHAT T

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE VEHICLE FLICKERED ON AND OFF SPORADICALLY. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER OR A MECHANIC, BUT BELIEVED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 02V322000). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 160,000.

VEHICLE LOOSES OIL PRESSURE OFTEN AND TIMING CHAINS AND GEARS FROM FACTORYARE NO GOOD! *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH AND APPROACHING A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IDLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE, WHICH WAS REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

DRIVING TO SCHOOL IN THE MORNING, ALL LIGHTS INSIDE AND OUT STARTED FLICKERING. TURNED THEM OFF, BUT THE HEADLIGHTS STAYED ON HIGHBEAMS THE WHOLE TIME WHILE STILL FLICKERING. ALARM ALSO STOPPED WORKING. ON THE DRIVE BACK THE HIGHBEAMS STAYED ON AGAIN THE WHOLE TIME EVEN WHEN ITS ON OFF SWITCH. INSIDE LIGHTS WON"T STAY ON. WHEN I TURN THE CAR ON THE DARN LIGHTS WILL NOT TURN OFF. DOING MY RESEARCH IT SEEMS THAT ITS THE CTM, AND ALOT OF PEOPLE HAVE HAD THAT EXPERIENCE. I HAVE 3 CHILDREN, WHAT IF MY LIGHTS FLICKER OFF AGAIN AND CAUSE AN ACCIDENT? *TR

STARTED HEARING NOISES UNDER MY GAS, BRAKE PEDALS. BIG KNOCKING NOISES. FOUND OUT ABOUT A RECALL THAT MY TRUCK NEEDED REGARDING THE BALL JOINTS THAT COULD CAUSE THEM TO BRAKE AND LOSE THE TIRES. WHEN TO THE DEALERSHIP AND WAS TOLD THAT I HAD PASSED THE MILEAGE OF 100,000, AND WOULD HAVE TO PAY OUT OF POCKET. IT WAS ONLY 2463 MILES OVER. I THOUGHT RECALLS DON'T HAVE A TIME LIMIT TO GET FIXED? SO NOW I HAD TO FIND A CAR SHOP TO FIX BOTH BALLJOINTS, ON BOTH SIDES. TO TOP IT OFF THE RIGHT SIDE NEEDED A NEW HUB ACCESSORY REPLACED ALSO THAT I AGAIN HAD TO PAY ON MY OWN. WHY ARE SO MANY THINGS GOING WRONG NOW? AND BY READING ONLINE I'M NOT THE ONLY ONE WITH THESE SAME ISSUES. *TR

TRANSMISSION AND POWER TRAIN BROKE. PIECES OF IT WERE LATER FOUND ON THE ROAD. TRANSMISSION MELTED AND CAUGHT FIRE, AND LATER THE WHOLE VEHICLE WAS ENGULFED IN FLAMES AND SMOKE. BY THE TIME FIREFIGHTERS HAD ARRIVED , THE WHOLE VEHICLE FRONT WAS BURNT DOWN. THE VEHICLE WAS TOTALED. *TR

I WAS COMING DOWN A DRIVEWAY FROM A STORE AND I ATTEMPTED TO STOP BEHIND ANOTHER VEHICLE WHEN I APPLIED MY BRAKES AND MY DURANGO LUNGED FORWARD TOWARDS THE OTHER VEHICLE AND IT DID IT TWICE BUT THE SECOND TIME I HAD BOTH MY FEET ON THE BRAKES AND I HIT THE OTHER VEHICLE.I HAVE NEW TIRES AND BRAKES AND ALSO THE PAVEMENT WAS WET BUT IT DID NOT SLIDE. IT WAS LIKE THE ACCELERATOR STUCK OR SOMETHING. MY WORRY IS THAT I COULD HIT A PEDESTRIAN NEXT TIME THIS HAPPENS. I HAD NO DAMAGE TO MY DURANGO BUT THERE WAS DAMAGE TO THE OTHER VEHICLE. THIS IS THE FIRST ACCIDENT I'VE HAD IN YEARS AND I HAD A GOOD DRIVING RECORD UNTIL NOW. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 178,433.

WHILE DRIVING A BURNING ODOR COULD BE DETECTED FROM INSIDE THE CABIN. SO I PULLED OVER TO CHECK THE ENGINE AND NO IMMEDIATE PROBLEM COULD BE SEEN. AFTER DRIVING FOR TWO BLOCKS I NOTICE THAT THE ODOR WAS GETTING STRONGER AND SMOKE WAS COMING FROM THE ENGINE. I PULLED OVER ONCE MORE OPEN THE HOOD. UPON FURTHER INSPECTION I NOTICE FLAME AT THE FIRE WALL WITHIN SECONDS THE WHOLE ENGINE COVERED IN FLAMES. *TR

WHILE STOPPED AT AN INTERSECTION, THE AIR CONDITIONER/HEATER BLOWER MOTOR CEASED TO OPERATE IN ALL RANGES EVEN THOUGH THE A/C WAS ON AND THE COMPRESSOR CLUTCH WAS ENGAGED. ON INSPECTION, IT WAS OBSERVED THAT THE FIRST TWO PINS OF THE RESISTOR BLOCK WERE MELTED AS WAS THEIR CORRESPONDING SOCKETS IN THE PLUG. FURTHER, THE WIRING AT THE PLUG WAS SEVERELY OXIDIZED AND THE INSULATION WAS MELTED BACK. I REPLACED THE PLUG ASSEMBLY AND RESISTOR BLOCK. THE RESISTOR BLOCK HAD BEEN REPLACED THREE YEARS PRIOR WHEN THE LOWEST BLOWER SETTING CEASED TO OPERATE. INTERNET ACCOUNTS OCCUR FREQUENTLY ON THIS ISSUE. THIS CREATES A COLD WEATHER HAZARD AS THE DEFROSTER WILL CEASE TO OPERATE CREATING A DANGEROUS OPERATING CONDITION. TOTAL COST OF REPAIR MATERIALS WAS APPROXIMATELY $125.00. *TR

BEGINNING OCTOBER OF 2010 MY HEATER WENT OUT IN MY 2002 DODGE DURANGO. WE REPLACED THE WIRING HARNESS, THE RESISTER, AND THE BLOWER MOTOR. THE CONNECTION BETWEEN THE RESISTER AND THE WIRING HARNESS, CONTINUES TO MELT THE FIRST TWO PRONGS. IN RESULT THE HEATER SLOWLY GOES OUT ONE SETTING AT A TIME, AS WELL AS NO HEAT, JUST COOL AIR BLOWS IN THE REAR. AFTER REPLACING ALL THREE PARTS IT WORKS FOR ABOUT A MONTH BEFORE EVERYTHING STARTS TO FRY AGAIN. AFTER SPENDING A $100.00/MO FOR REPLACEMENT PARTS AND THE EXPENSE OF SERVICE, I'M EXTREMELY FRUSTRATED AND BROKE. AFTER MUCH RESEARCH ON THE INTERNET I COME TO FIND THAT I AM NOT THE ONLY ONE WITH THIS COMPLAINT. GOING WITHOUT A HEATER OR DEFROST IN THE MIDDLE OF WINTER IN MINNESOTA IS NOT AN OPTION, ESPECIALLY WITH LITTLE CHILDREN AND IT GOES OUT AS YOUR STOPPED AT A LIGHT AND YOUR WINDOW FOGS UP AND CAN'T SEE A THING. I HOPE WITH MUCH CONSIDERATION THAT THIS MATTER COULD BE ATTENDED TOO. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING 30 MPH. THERE WAS COOLANT LEAKING FROM THE RESERVOIR AND THE TEMPERATURE ERRATICALLY RACED TO HOT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY REPLACED THE THERMOSTAT AND THE RADIATOR PRESSURE CAP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING, APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING BUT THE MECHANIC WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 114,000.

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT ALL OF THE VEHICLE INTERIOR LIGHTS, THE INSTRUMENT PANEL LIGHTS, THE WINDSHIELD WIPERS AND THE POWER LOCKS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,305.

FRONT END MAKES A REALLY BAD NOISE BACKING UP AND THEN GOING FORWARD. SOUNDS AS IF THERE IS A POPPING NOISE GOING ON AND RIPPLING EFFECT SUCH AS..EXAMPLE IF YOU PUT A CLOSE PIN ON A BICYCLE TIRE TO GET IT TO MAKE NOISE. I'VE HAD IT LOOKED AT BY A DEALER AND A GARAGE AND BOTH SEEM TO CANT ANY THING WRONG WITH IT .THIS HAS BEEN GOING ON FOR THE LAST 3 YEARS NOW....CAN IT BE THE BALL JOINTS? *TR

HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. HAVE REPLACE ALL CALIPERS AND PADS BOTH FRONT AND BACK. STILL HAVING PROBLEMS ...I DRIVE DAILY BACK AND FORTH TO WORK AND MOST OF THE TIME I HAVE TO START BRAKING WAY BEFORE I GET TO A STOP. *TR

REAR LEFT AXEL FELL OFF MY DODGE DURANGO AND CAUSED AN ACCIDENT. I WAS TRYING TO GET CHRYSLER TO GIVE ME A COPY OF THE INSPECTION THAT WAS DONE BY A INSPECTOR HIRED BY AND WAS DENIED. THIS MODEL OF SUV HAS HAD WHEEL PROBLEMS IN THE PAST AND I WANTED TO BE SURE IT WAS NOT A DEFECT. I WAS TOLD THE INFORMATION IS PROPRIETARY AND I WOULD LEGAL DOCUMENTATION TO GET THE INSPECTORS REPORT. THE CASE #"S ARE: [XXX] AND [XXX]. I ALSO SAVED ALL EMAILS REGARDING THIS PROBLEM. I CAN EMAIL THEM TO YOU OR MAIL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUMBLING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT WAS NEVER ABLE TO DUPLICATE THE FAILURE. MOST RECENTLY, THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS CAUSED BY THE REAR DIFFERENTIAL, AFTER THE WARRANTY WAS EXPIRED. THE CONTACT BELIEVED THE FAILURE TO BE AN EXTREME SAFETY ISSUE BECAUSE THE VEHICLE COULD HAVE SLAMMED TO A STOP IN A DANGEROUS SITUATION AND THE MANUFACTURER DENIED THE FAILURE UNTIL AFTER THE WARRANTY EXPIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT HEARD A GRINDING NOISE. THE PASSENGER SIDE OF THE VEHICLE DROPPED TO THE GROUND AND THE TIRE CAME OFF OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE SUSPENSION FRONT CONTROL ARM UPPER BALL JOINT HAD SEPARATED. THE TECHNICIANS ALSO STATED THAT THE FRONT CONTROL ARM UPPER BALL JOINT, SWAY BAR, BRAKE PADS, SUSPENSION CROSS BAR, WHEEL, BRAKES AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 04V596000 (SUSPENSION FRONT:CONTROL ARM:UPPER BALL JOINT) BUT THE DEALER INFORMED HER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD COVER A PORTION OF THE REPAIRS BUT THEY COULD NOT COVER THE ENTIRE COST. THE APPROXIMATE FAILURE MILEAGE WAS 142,299. UPDATED 02/18/11 *BF PHOTOS INCLUDED UPDATED 12/06/2011 *LN

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED AWAY AND CRASHED INTO THE SIDEWALK. THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS EXAMINED BY AN ENGINEER WHO WAS UNABLE TO DIAGNOSE A FAILURE CODE, OR RECREATE THE REASON WHY THE VEHICLE ROLLED OUT OF THE PARK POSITION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

I HAVE A 2002 DODGE DURANGO SPORT WITH 123K MILES. I WAS DRIVING 70 MPH ON THE FREEWAY, WHEN MY CAR COMPLETELY SHUT DOWN....I.E. POWER STEERING, POWER BRAKES, EVERYTHING. DUE TO THE FACT THAT I COULD HARDLY TURN OFF THE ROAD I WAS NEARLY REAR ENDED BY AN 18 WHEELER. I HAD 2 SMALL CHILDREN IN THE VEHICLE WITH ME, AND IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES OF MY LIFE. I HAVE READ ONLINE THOUSANDS OF PEOPLE HAVING THE SAME ISSUES, WHICH ARE APPARENTLY THE PCM IS TOO CLOSE THE ENGINE WHICH CAUSES THE VEHICLES INSTRUMENTS TO SHUT DOWN. I FIND THIS A MAJOR REASON TO INVESTIGATE THIS ISSUE. DOES CHRYSLER/DODGE NEED A WHOLE FAMILY TO DIE IN ONE OF THEIR VEHICLES BEFORE THEY DECIDE TO ISSUE A RECALL? THIS IS A VERY SERIOUS ISSUE THAT THE NHTSA NEEDS TO INVESTIGATE BEFORE, IF IT HASN'T HAPPENED YET, SOMEONE GETS KILLED. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 10-15 MPH, HE HEARD A NOISE. WHEN THE VEHICLE WAS TAKEN TO LOCAL REPAIR SHOP, THE CLUTCH PACK RETAINING CLIP ON THE REAR DIFFERENTIAL WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. UPDATED 1/21/11 *CN THE CLUTCH PACK RETAINER FAILED AND HAD TO BE REPLACED AS WELL AS THE ENTIRE REAR DIFFERENTIAL POST UNIT. UPDATED 03/23/11

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE AIR BAG LIGHT AND THE CHECK ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE AIR BAG FAILURE. THE DEALERS DIAGNOSIS LOCATED THE FAILURE TO THE AIR BAG SENSOR ELECTRICAL WIRES. NO CODES WERE DISPLAYED REGARDING THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO A TIRE GARAGE, BECAUSE THE FRONT TIRES FELT UNSTABLE WHILE DRIVING. THE TIRE MECHANIC STATED THE FRONT HUB CAP CAUSED THE VEHICLE TO FEEL UNSTABLE WHILE DRIVING. THE VEHICLE WASN'T REPAIRED. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 73,000.