ENGINE LIGHT CAME ON. CODES LISTED WERE P1757 AND P1762. GOVERNOR PRESSURE SOLENOID AND GOVERNOR PRESSURE SENSOR. ENGINE RPMS RACE TO OVER 3000 BEFORE FINALLY SHIFTING. FEELS LIKE THE ENGINE IS GOING TO BLOW. *NM
2001 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THE DASH LIGHTS STARTED GOING OFF AND ON WITHOUT WARNING. I PULLED OVER WHEN I REALIZED THE TAILLIGHTS WERE NOT WORKING. A FIRE HAD STARTED IN THE TAILLIGHT SOCKET ON THE DRIVER'S SIDE. THE FIRE DEPARTMENT RESPONED WITHIN 3 MINUTES, BUT THE FIRE STILL DID $8,000 IN DAMAGE AND TOOK THE DEALER 10 WEEKS TO FIX. THE CAUSE WAS UNKNOWN, BUT THE ENTIRE REAR WIRING HARNESS HAD TO BE REPLACED.*AK
WHILE DRIVING AND APPLYING THE BRAKES VEHICLE LURCHED FORWARD. VEHICLE HAS HAD THIS PROBLEM FOR OVER A YEAR. VEHICLE WAS INVOLVED IN ONE COLLISION, AND WAS BEING SUED. THERE WERE NO INJURIES OR FATALITIES. *AK
BACKING OUT OF DRIVEWAY. TURNED STEERING WHEEL TO THE RIGHT AND THE FRONT END DROPPED. THE RIGHT FRONT TIRE CAME AWAY FROM THE CONTROL ARM AT THE UPPER BALL JOINT. *AK
RT. FRONT WHEEL NOISE AND LOCKED-UP TURNING INTO PARKING LOT. PULLED FORWARD TURNING TO LEFT AND WHEEL FREED. DROVE 30 MILES ON HIGHWAY TO DEALERSHIP WITHOUT INCIDENT. DEALER FOUND RT. FRONT WHEEL HUB BEARINGS WORE OUT AND DANGEROUSLY AFFECTING SAFETY OF WHEEL. VEHICLE WITH 53,000 MILES AND IN SHOP ON EXTENDED WARRANTY X3 FOR CONTROL ARM/SUSPENSION REPLACEMENTS/ REAR WHEEL BRAKE CYLINDER LEAKS AND REPAIRS AND NOW RT. FRONT WHEEL HUB BEARINGS.CHRYSLER NO HELP. LUCKY TO HAVE FORSIGHT TO BUY EXTENDED WARRANTY. NOW WITH LACK OF TRUST OF VEHICLE. *AK
A SQUEAKING NOISE WAS HEARD FROM UNDER THE FRONT OF THE VEHICLE WHEN TURNING. WHILE DRIVING ON THE A BUMPY FREEWAY VEHICLE PULLED TO THE LEFT WHEN IT WENT OVER A BUMP. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO INDICATED THAT THE FRONT UPPER BALL JOINTS HAD PREMATURELY WORN OUT WHICH CAUSED THE FRONT TIRES TO WEAR. *AK
I HAD TO REPLACE THE UPPER BALL JOINT IN MY VEHICLE. I WAS TOLD THAT THERE IS AN ONGOING INVESTIGATION REGARDING THE UPPER BALL JOINTS IN 2000-02 MODELS. I NOTICED A NOISE WHEN I HIT THE BRAKES OR A ROUGH SPOT IN THE ROAD. I TOOK MY VEHICLE IN FOR SERVICE AND HAD TO PAY $272.00 TO HAVE THESE REPLACED. *LA
AFTER A TIRE BLOW OUT, I WENT TO RETRIEVE THE SPARE ONLY TO FIND THAT IT WAS GONE. THE SPARE IN THIS VEHICLE IS LOCATED UNDER THE REAR OF THE VEHICLE, AND IS SUSPENDED BY A CABLE THAT LOWERS FROM THE TRUNK. WHEN I CHECK FOR THE SPARE, I ONLY FOUND A 4 INCH SECTION OF CABLE WITH A FRAYED END. IT APPEARS THE CABLE HAD BROKEN AND THE SPARE, WITH THE ALLOY WHEEL, MUST HAVE DROPPED TO THE GROUND AT SOME POINT. I HAD NO INDICATION THAT THIS HAD HAPPENED, AND COULD HAVE CAUSED AN ACCIDENT IF SOMEONE BEHIND ME HAD HIT THE SPARE AFTER IT BROKE LOOSE.
CONSUMER STATED THAT TRANSMISSION INDICATOR LIGHT KEPT GOING OFF AND ON. CONSUMER TOOK VEHICLE TO THE DEALER, WHO TOLD CONSUMER THAT THEY HAD TO INSERT A PLATE IN ORDER TO MAKE THE LIGHT STAY OFF. ALSO, AFTER VEHICLE WAS WORKED ON THE CRUISE CONTROL LIGHT CAME ON AND STAYED ON. WHILE DRIVING ON THE FREEWAY ALL THE LIGHTS CAME ON, CONSUMER APPLIED BRAKES, AND THEY GRABBED. WHEN CONSUMER FINALLY WAS ABLE TO APPLY BRAKES THEY ALMOST THREW HER PASSENGER THROUGH THE WINDSHIELD. HOWEVER, PASSENGER DID NOT GO THROUGH THE WINDSHIELD BECAUSE HE WAS WEARING A SEAT BELT. CONSUMER INDICATED THAT DEALER TOLD HER THAT THIS INCIDENT MAY HAVE BEEN CAUSED BY THE TRANSMISSION FLUID THAT THEY PUT INTO VEHICLE. *AK
WHILE DRIVING 70 MPH VEHICLE VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
THE IGNITION SWITCH OVERHEATED AND MELTED, CAUSING THE IGNITION TO MALFUNCTION. *AK
TRANSMISSION WILL NOT SHIFT INTO REVERSE. WAS TOLD THAT THE REAR PLANITARY GEAR IS BROKEN AND NEED A NEW TRANS. CAR IS ONLY 3 YEARS OLD WITH 55,000 MILES. CHRYSLER IS LOOKING INTO IT TO SEE IF THEY WILL COVER ALL OR PART OF THE REPAIRS AS THE WARRANTY EXPIRED AT 36,000 MILES.
MY BALL JOINTS AND RIGHT CONTOL ARM HAVE GONE OUT AGAIN. ON 12-6-02 I TOOK MY CAR INTO THE DEALERSHIP AND THEY REPLACED MY IGNITION SWITCH AND RIGHT CONTROL ARM AND HUB BEARINGS. NO I HAVE THE SAME PROBLEM AGAIN AND THEY DO NOT WANT TO HELP ME WITH MY PROBLEM. I JUST DRIVE IN THE CITY. MY RO # IS 262789. IT WAS A DONE AT VALENCIA DODGE.*AK
ENGINE SIEZED AND HAD TO BE REPLACED. OIL PRESSURE GAUGE DROPPED TO ZERO SO WE CHANGED OUT THE OIL PUMP AND DISCOVERED SLUDGE BUILD UP ALTHOUGH THE OIL HAD BEEN CHANGED REGULARLY. ABOUT 2 MONTHS LATER THE ENGINE LOCKED COMPLETELY. THE SLUDGE PROBLEM HAD CLOGGED ACCESS TO THE FRONT TWO PISTONS AND EVENTUALLY THE LOCKED COMPLETELY.*AK
WHEN TURNING LEFT OR RIGHT FRONT END OF THE MAKES A NOISE. CONSUMER STATES THAT FRONT WHEEL HAS PLAY IN IT. CAN PUSH THE WHEEL IN ABOUT THREE INCHES AND OUTWARD THREE INCHES. DRIVER BELIEVES ITIS RELATED TO THE BALL JOINTS. *AK *NM
ON JANUARY 2, 2004 AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT THE CONSUMER'S EXPENSE. *AK THE CONSUMER WAS INFORMED THAT THE WHEEL WAS ABOUT TO FALL OFF. *SC *JB
IN MARCH OF 2001 I BOUGHT A 2001 DODGE DURANGO 4X4 THE FIRST YEAR WAS GREAT , THEN DESPITE THE FACT THAT I TOOK MY VEHICLE IN EVEY 3000 MI. FOR WHATEVER WAS MANUFACTURER RECOMMENDED MAINTENANCE , AND THE DEALERS 27 POINT INSPECTION, THE FRONT BRAKES WERE SUDDENLY COMPLETELY SHOT AND COST IN EXCESS OF $450 TO REPAIR LAST JUNE I BELIEVE , RIGHT AFTER GETTING SERVICED AND A FRONT END ALIGNMENT ,I DROVE TO WORK , ATTEMPTED TO SHUT OFF VEHICLE, AND IT REFUSED THE ENGINE SPED UP , THE LIGHTS FLASHED , THE GAUGES WENT WILD, AND IT FINALLY DIED. DAY AFTER DAY THEY CEPT TELLING ME THEY DIDNT KNOW WHAT THE PROBLEM WAS ,AFTER A WEEK OF BEING WORKED ON THE DEALERSHIP INFORMED ME THE STARTER HAD "GONE" AND IT WOULD BE 24 TO 48 HOURS BEFORE THEY COULD GET ONE ABOUT THE SAME TIME THE FRONT END STARTED TO MAKE A STRANGE GRINDING NOISE WHILE BACKING UP WHILE TURNING....THEY STILL HAVENT FIGURED OUT THIS ONE.....BUT IM WONDERING IF IT IS A BALLJOINT ISSUE ALSO AFTER SEVERAL OF THE REGULARLY SCHEDUELED SERVICES I COMPLAINED THAT THERE WAS FLUID LEFT ON MY DRIVEWAY. I WAS TOLD THAT IT WAS RUN OFF FROM THE FRAME OF SOME OF THE OLD OIL,....NOW AFTER IT IS OUT OF WARRANTY,THEY FINALLY FOUND THE LEAK....THE POWER STEERING RACK IS LEAKING OH AND I ALMOST FORGOT, WHEN I FIRST GOT THIS VEHICLE, THE LEFT REAR BRAKE LIGHT DIDNT ALWAYS WORK...AFTER 4 OR 5 ATTEMPTS TO GET IT REPAIRED , I HAD A MECHANIC FRIEND OF MINE LOOK IT OVER ...IN LESS THAN 5 MINUTES HE TOLD ME THE CONTACTS IN THE HOUSING WERE DEFECTI
AS I WAS GOING DOWN A COUNRY ROAD, FOR SOME UNKNOWN REASON I LOST CONTROL OF MY DURANGO, WENT OFF THE ROAD AND RAN INTO A DIRT/ROCK EMBANKMENT. WHEN PULLING MY DURANGO BACK UP ON THE ROAD, FOUND MY TIRE WAS FLAT AND THE RIM HAD SPLIT IN HALF. IN HALF LIKE IF YOU WERE HOLDING IT UP ON IT'S EDGE (NOT LYING IT DOWN) AND CUT IT IN HALF. WHEN I TOOK IT TO THE DEALER SHIP AND THEY HAD A REPRESENTITIVE COME OUT THEY SAID THERE WAS NOTHING THEY COULD DO!!! I'VE TALKED TO MANY PEOPLE AND MECHANICS AND THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT. IT'S AS ALMOST AS IT WAS WELDED WRONG. THE CRYSLER CORP. WOULD NOT HELP ME IN ANY WAY. I HAD TO TURN IT INTO MY INSURANCE COMPANY. I STILL BELIEVE THAT THERE WAS SOMETHING WRONG WITH MY DURANGO. WHETHER IT BE A FAULTY RIM OR POSSIBLY THE BALL JOINTS. I'VE NOW BEEN READING MORE AND MORE ABOUT THESE DURANGO AND AM STILL NOT SATISFIED WITH THE CRYSLER CORP. S DECISION.*AK
VEHICLE MAKES HORRIBLE NOISES WHEN MAKING TURNS, OR GOING OVER UNEVEN ROAD SURFACES. FEELS AND SOUNDS. AS IF FRONT END IS GOING TO FALL OFF VEHICLE SKIPS LANES SLIGHTLY WHEN HITTING ANY KIND OF BUMP. VEHICLE HAS GONE TO DEALER MULTIPLE TIMES FOR SAME PROBLEMS, WHICH ENDS UP WITH THE SEALER GREASING UP THE SUSPENSION AND FINDING NOTHING WRONG. I FEEL UNCOMFORTABLE DRIVING THE CAR KNOWING THERE IS A SLIGHT CHANCE THAT THE WHEEL MAY FALL OFF. *AK
WHILE DRIVING AT 40 MPH, THE CONSUMER HEARD A CLANKING SOUND COMING FROM THE FRONT END. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. THE CONSUMER FELT THAT THE BALL JOINTS WORE OUT. THE DEALER EXAMINED THE VEHICLE, BUT COULD NOT DIAGNOSE WHAT WAS CAUSING THE NOISE. *AK THE ENGINE LIGHT HAD COME ON, THE VACUUM HOSE LEAKED, AND THERE WAS A KNOCKING NOISE IN THE REAR COMPARTMENT. IT WAS LATER FOUND THAT THE REAR DOOR LATCH RATTLED DUE TO INTERNAL DAMAGE. *SC *JB
WHILE THE CONSUMER WAS DRIVING DOWN THE HIGHWAY, THE BALL JOINTS BROKE, MAKING IT HARD TO STEER VEHICLE. THE CONSUMER PULLED TO THE SHOULDER, CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE WARRANTY EXPIRED AND THE CONSUMER HAD TO PAY $1100.00 FOR REPAIRS. *AK THE FRONT WHEEL(S) HAD COME UNATTACHED WHILE ATTEMPTING TO MAKE A TURN. *SC *JB
THE CONSUMER HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED PER INSPECTION OF THE DEALERSHIP. *AK *SC *JB
A FIRE STARTED UNDER THE CENTER SEAT ON PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT 25 MPH. THERE WERE FLAMES AND HEAVY SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNKNOWN. *AK
I HAVE A 2001 DODGE DURANGO. ON SUNDAY APRIL 4,2004 I HIT A SMALL POTHOLE ON THE ROAD AND ALMOST LOST CONTROL OF MY VEHICLE AND HIT ANOTHER CAR. IT FELT LIKE THE FRONT END WAS GOING TO FALL OFF. I TOOK THE CAR TO A DODGE DEALER HERE IN PROVO UTAH. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE SERVICE DEPARTMENT TOLD ME THEY WERE WORN AND WERE IN BAD SHAPE.I HAVE 48000 MILES ON MY VEHICLE. THIS COULD HAVE CAUSED A SERIOUS CRASH. I WON'T SAY ACCIDENT FOR BOTH CHRYLER AND THE GOVERNMENT KNOW OF THE PROBLEM AND REFUSE TO ADDRESS THE PROBLEM. GET OFF YOUR ASS BEFORE SOMEONE GETS KILLED!*AK
CONSUMER EXPERIENCED THE ENGINE LIGHT ILLUMINATING, SHAKING WHEN BRAKING AT HIGH SPEEDS, STEERING NOISES AND SHIFTER POPPING IN PLACE. *PH ALSO, CONSUMER EXPERIENCED NOISE IN THE REAR END AND TRANSMISSION NOT SHIFTING PROPERLY. DEALER SAID THE CHECK ENGINE LIGHT ILLUMINATED FOR NO REASON AT ALL AND WAS RESET. CONSUMER WENT TO A DIFFERENT DEALER AND PUT A NEW COMPUTER BECAUSE IT'S A SMALL SENSOR IN THE EMISSION CONTROL. ENGINE LIGHT CAME ON AGAIN AND CONSUMER BROUGHT VEHICLE TO A DEALER AND SAID THAT IT WAS SAFE TO DRIVE. CONSUMER WENT TO A DIFFERENT DEALER BECAUSE SHE WASN'T COMFORTABLE WITH THE OPINION FROM THE PREVIOUS DEALER. CONSUMER WAS TOLD BY THE DEALER THAT IT WAS THE TORQUE CONVERTER AND IT WILL TAKE A WEEK AND A HALF TO REPAIR VEHICLE. IN ADDITION, CONSUMER IS EXPERIENCING PROBLEMS WITH AIR CONDITIONER. *LA
WHILE DRIVING DRIVER HIT A POT HOLE AND THE FRONT RIGHT TIRE POPPED OFF DUE TO A BROKEN UPPER RIGHT BALL JOINT.*AK
UPPER BALL JOINT FAILED AT 35000 MILES. *AK
I WOULD LIKE TO FILE A CLAIM REGARDING MY 2001 DODGE DURANGO 4X4. I HAVE EXPERIENCED PROBLEMS WITH THE UPPER AND LOWER BALL JOINTS ON MY DURANGO. BOTH THE UPPER AND LOWER BALL JOINTS WERE SO WORN OUT THE TRUCK WOULD NOT GO DOWN THE HIGHWAY STRAIGHT. THE BALL JOINTS WERE BOTH LOCATED ON THE PASSENGER SIDE. I HAVE SINCE HAD THEM REPLACED. THE TRUCK HAD ONLY 59,000 MILES ON IT. I FEEL THIS IS PREMATURE WEAR AND IS A FAULTY DESIGN. I HAVE SEEN THE INVESTIGATION ON TV AND FEEL THIS SHOULD BE A RECALLED ITEM. IT HAS AFFECTED ALOT OF VEHICLES FROM 1998-2003, WHY HAS NO ONE FORCED A RECALL YET? THIS IS CLEARLY A SAFETY ISSUE, IF THE FRONT WHEELS FLY OFF, OR YOU CANT KEEP THE VEHICLE GOING IN A STRAIGHT LINE, IT IS A SAFETY ISSUE AND DODGE SHOULD BE FORCED TO CORRECT IT IMMEDIATLY.*AK
151 OLD FARM RD. LEOMINSTER, MA 01453 MARCH 26, 2004 DAIMLER-CHRYSLER CORPORATION PO BOX 610207 PORT HURON, MI 48061-0207 DEAR SIRS: MY FATHER ALWAYS TOLD ME, NEVER BUY A CHRYSLER PRODUCT. HOWEVER, A COUPLE OF YEARS AGO WHEN LOOKING FOR A MID-SIZE SUV WITH A THIRD ROW I WAS TEMPTED BY THE DODGE DURANGO. HOWEVER, I KEPT HEARING MY FATHERS VOICE, NEVER BUY&.. BUT I THOUGHT, THAT WAS THE 1950S. YOU DONT SEE BLUE SMOKE POURING FROM THE EXHAUST PIPE OF CHRYSLER PRODUCTS ANYMORE. SURELY IN THE 21ST CENTURY CHRYSLER PRODUCTS CAN COMPETE WITH ANYTHING ON THE MARKET. RIGHT? SO I RELENTED AND BOUGHT MY FIRST CHRYSLER PRODUCTA WELL-STYLED DODGE DURANGO. I WOULD PROVE MY FATHER WRONG. WELL-----? AFTER ONLY 60,000 MILES AND A $2,000 REPAIR BILL I AM NOW TELLING MY SONS, NEVER BUY A CHRYSLER PRODUCT. WHAT HAPPENED? AT 60,000 MILES I TOOK MY DURANGO INTO MY DEALER FOR ROUTINE SERVICE AND A STATE INSPECTION. PLEASE TRY TO IMAGINE MY SHOCK WHEN I GOT A PHONE CALL FROM THE SERVICE MANAGER INFORMING ME THAT THE BALL JOINTS ON MY CAR WERE SO DANGEROUSLY WORN, THE CAR WOULD NOT PASS INSPECTION. IF I DID NOT GET IT REPAIRED THEY WOULD HAVE TO RED-FLAG THE CAR BECAUSE IT WAS TOO DANGEROUS TO HAVE ON THE HIGHWAY. NOW REALLY, WHO WOULD WANT TO DRIVE A CAR THAT UNSAFE? I WAS RELIEVED THAT THE MECHANIC DISCOVERED IT AND POSSIBLY PREVENTED A HORRIBLE ACCIDENT. I HAD IT FIXED. TOTALLY WORN OUT BALL JOINTS AT ONLY 60,000 MILES? AND THAT IS WHEN I HEARD MY FATHERS VOICE AGAIN, NEVER BUY A CHRYSLER PRO
THE CONSUMER HAD PROBLEMS WITH THE BALL JOINTS. THE OWNER HAS ALREADY REPLACED THE BALL JOINTS ONCE AND NOW THEY NEED REPLACING AGAIN. THIS VEHICLE WAS PURCHASED NEW AND HAD LESS THAN 30,000 MILES. PROVIDE FURTHER DETAILS. *JB
THE VEHICLE'S ROTORS WARPED PREMATURELY. AS A RESULT THE OWNER HAD TO REPLACE THEM EVERY 8,000 MILES THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
I SAW ON T.V. THAT THE DODGE DURANGO'S WERE HAVING PROBLEMS WITH THE LOWER FRONT BALL JOINT. MY DEALER, NETHAWAY'S, CHECKED THE BALL JOINT'S ON MY VEHICLE AND THEY ARE ABNORMALLY WORN FOR A VEHICLE WITH 63125 MILES. I INFORMED DODGE OF THIS PROBLEM, AND RECEIVED NO ASSISTANCE IN CORRECTING THE SAME. *JB
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. THE TIRES ARE WEARING OUT UNEVENLY, AND A WHEEL ALIGNMENT IS IMPOSSIBLE UNTIL THE BALL JOINTS HAVE BEEN REPLACED. *AK
TRANSMISSION WILL NOT ENGAGE WHILE SHIFTING THE GEARS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK *MR
WHILE DRIVING 5 MPH CONSUMER NOTICED VEHICLE PULLING TO THE RIGHT. CONSUMER STOPPED THE VEHICLE, GOT OUT TO INSPECT IT, AND NOTICED THE RIGHT WHEEL SEPARATED FROM THE CONTROL ARM. VEHICLE WAS TOWED TO A MECHANIC WHO DETERMINED THAT BOTH CONTROL ARMS FAILED.*AK
PREMATURE WEAR ON BOTH FRONT BALL JOINTS. RIGHT SIDE UPPER AND LOWER WORE PREMATURELY. LEFT UPPER WORE PREMATURELY. SEALS WERE INTACT. VEHICLE HAS 40K MILES. DODGE DURANGO 2001. *JB
WHEN DRIVING AT AN UNDETERMINED SPEED OIL LIGHT APPEARED ON THE DASHBOARD, AND THEN THE VEHICLE STALLED. CONSUMER WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO DEALERSHIP FOR INSPECTION. THE MECHANIC CLEANED THE OIL TRAP AND THE PROBLEM CLEARED. *AK
FRONT END SHOOK AND PULLED TO THE RIGHT WHEN BRAKING. THIS WAS DUE TO THE UPPER AND LOWER BALL JOINT BEING WORN OUT. THEY NEEDED TO BE REPLACED, PER THE DEALERSHIP. *AK
CONSUMER HAD A TIRE BLOWOUT. TOOK VEHICLE TO DEALER TO HAVE THE TIRE REPAIRED. MECHANIC REPAIRED THE TIRE, AND DETERMINED THAT UPPER AND LOWER BALL JOINTS ON BOTH SIDES NEEDED REPLACEMENT. *AK
WHEN SHIFTING GEARS VEHICLE PRODUCES A LOUD KNOCKING NOISE. *AK
THERE WAS A KNOCKING NOISE THAT SOUNDED LIKE SOMETHING WAS LOOSE IN THE FRONT END OF THE VEHICLE. THE NOISE MOSTLY OCCURRED WHEN VEHICLE WENT OVER A BUMP IN THE ROAD. DEALERSHIP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND. *AK
AT 32120 MILES DEALERSHIP REPLACED ALL FOUR BALL JOINTS, 10 MONTHS LATER, MECHANIC DETERMINED THE NEED TO REPLACE ALL FOUR BALL JOINTS AGAIN. *AK
I HAVE A 2001 DODGE DURANGO. AFTER SEEING A REPORT ON THE BALL JOINTS ON TV I TOOK MY VEHICLE IN TO BE CHECKED. GOOD THING I DID BECAUSE THE RIGHT BALL JOINT WAS ABOUT TO BREAK AND HAD TO BE REPLACED. THE LEFT BALL JOINT HAS SOME WEAR BUT WAS NOT REPLACED AT THIS TIME. THERE IS A DEFINITE PROBLEM AND IT NEEDS TO BE ADDRESSED. *JB
RT FRT UPPER BALL JOINT FAILED @ 29,357 MILES ON 12/13/03. AS OF THIS DATE-3/4/04 LEFT FRT UPPER BALL JOINT IS FAILING & NEEDS TO BE REPLACED. *JB
WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A CLICKING NOISE. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES. ONE DEALERSHIP REPLACED THE CLOCK SPRING TWICE. THE OTHER DEALERSHIP REPLACED THE CLOCK SPRING ONCE. HOWEVER, PROBLEM WAS NOT RESOLVED. EACH TIME THE MECHANICS INDICATED THAT CLICKING NOISE PROBLEM COULD NOT BE HEARD OR LOCATED. VEHICLE HAD BEEN TEST DRIVEN BY THE MECHANICS WITH CONSUMER IN VEHICLE.*AK
WHEN EITHER TURNING THE STEERING WHEEL TO THE RIGHT OR LEFT THERE WOULD BE A GRINDING OR CRUNCHING NOISE COMING FROM THE FRONT. NOISE COULD BE HEARD WHEN BACKING UP OR GOING FORWARD. VEHICLE HAD NOT BEEN TAKEN TO DEALERSHIP TO BE CHECKED OUT.*AK
DURING A VEHICLE INSPECTION IT WAS FOUND THAT THE UPPER BALL JOINTS ON THE RIGHT SIDE HAD TO BE REPLACED DUE TO PREMATURE WEAR. *AK
CONSUMER TOOK VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR REGULAR MAINTENANCE, AND MECHANIC DETERMINED THAT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED AT CONSUMER'S EXPENSE.*AK
WHEN MAKING A LEFT TURN HEARD A KNOCKING NOISE FROM THE FRONT END. DEALERSHIP SERVICED VEHICLE SEVERAL TIMES, BUT WAS UNABLE TO LOCATE THE CAUSE OF THE NOISE. *AK
HAVE REPLACED UPPER BALL JOINTS IN OUR DURANGO 4 TIMES SINCE PURCHASING IT JUNE 2001. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Dodge Durango → · Every Durango year → · How the figures are calculated →