2001 Dodge Durango complaints

OWNER OF A 2001 DURANGO SLT & 2004 DURANGO LTD. THE 2001 DURANGO HAD EXCESSIVE WEAR ON THE BALL JOINTS AT ABOUT 40K MILES WHICH REQUIRED REPLACEMENT IN ORDER TO PASS SAFETY INSPECTION. (FRONT WHEELS WERE LOOSE). THE MANUFACTURER DID NOT COVER THE COST OF REPLACEMENT PARTS OR LABOR.

I BOUGHT MY DODGE DURANGO IN OCTOBER 2002. I HEARD A CLUNKING NOISE & FELT LIKE SOMEONE HIT ME FROM BEHIND WHEN I WOULD STOP. HAD CHECKED AT PONTIAC DEALERSHIP WHERE I BOUGHT IT, THEY SAID THERE WERE NO PROBLEMS. I SAW CBS NEWS STORY ON DURANGOS AND REALIZED THAT THE BALL JOINTS MAY BE THE ISSUE WITH MY VEHICLE, IT STILL MAKES THE SAME CLUNKING NOISE, AND I STILL FEEL THE VEHICLE PUSH FORWARD WHEN I AM STOPPING MY VEHICLE. ON FEBRUARY 14TH OF THIS YEAR, I WAS DRIVING AND LOST MY BRAKES, FOUND OUT THAT THE CYLINDERS WERE BAD. I WILL PUT THIS DOWN AS AN INCIDENT, BUT THE NOISE IS STILL ONGOING, AND SO FAR I HAVEN'T HAD AN INCIDENT & WOULD LIKE TO PREVENT ONE.

THE UPPER BALL JOINTS ON MY 2001 DODGE DURANGO FAILED AND NEEDED TO BE REPLACED AT AN EXPENSE OF OVER $800.00. LUCKILY FOR ME AND MY FAMILY IT WAS NOT A CATASTROPHIC FAILURE WHEN WE WERE DRIVING THE VECHILE!! IT WAS REPORTED TO THE DEALER WHO INFORMED ME IT WAS HAPPENING ALOT TO OTHER OWNERS AND THAT NO RECALL HAS BEEN ISSUED SO THERE WAS NOTHING THEY COULD DO.WHAT, DO SEVERAL HUNDRED PEOPLE NEED TO DIE FIRST BEFORE ANYONE RECOGNIZES AND FIXES THIS PROBLEM!!?? THIS VECHILE ONLY HAS LESS THAN 47,000 MILES IT AT THE TIME OF REPAIR AND IT IS ABSOLUTELY RIDICULOUS THAT NOTHING HAS BEEN DONE ABOUT THIS PROBLEM!!*AK

2001 DODGE DURANGO; BALL JOINT NEEDED REPLACEMENT AT 27,000 MILES.

WHILE DRIVING ON HIGHWAY THE FRONT END STARTED GRINDING. TWO MILES DOWN THE ROAD THE LEFT FRONT WHEEL LOCKED UP AND VEHICLE WENT INTO A SKID. AFTER SAFELY MANEUVERING TO THE EMERGENCY LANE THE DRIVER GOT OUT AND FOUND THAT THE WHEEL HAD COMPLETELY COLAPSED AND WOULD NOT TURN AT ALL. THE VEHICLE WAS TOWED TO A DODGE DEALERSHIP AND UPON INSPECTION, IT WAS FOUND THAT THE BEARING HAD DISINTEGRATED. THE INNER RING OF THE INSIDE BEARING HAD SEIZED TO THE SPINDLE. THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKE CALIPER. AFTER REPLACING THE DRIVERS SIDE ASSEMBLY THE DEALERSHIP CHECKED THE PASSENGER SIDE AND FOUND IT TO BE LOOSE AS WELL. IT WOULD HAVE SOON DONE THE SAME THING. THIS VEHICLE ONLY HAS 60K MILES ON IT AND THIS SHOULD NOT HAVE HAPPENED. FORTUNATELY THE DRIVER WAS ABLE TO CONTROL THE VEHICLE SAFELY OFF THE ROAD, HOWEVER IT COULD HAVE RESULTED IN A ROLL OVER OR WORSE, DEATH. *AK

AT ANY SPEED CONSUMER CAN HEAR A CLANKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. ALSO, WHEN TURNING CORNERS THERE IS A CLANKING SOUND COMING FROM THE WHEEL AREA.*AK

VEHICLE MAKES NOISE WHEN TURNING WHEELS. MECHANIC SAYS BALL JOINT IS BAD.

IN JANUARY OF THIS YEAR, I WAS DRIVNG MY 2001 DURANGO HOME FROM WORK AND HEARD A "CLUNKY" NOISE. THINKING I HAD A FLAT TIRE, I STOPPED AND LOOKED AND SAW NOTHING. WHEN I GOT HOME, MY HUSBAND DROVE IT AROUND THE BLOCK AND THOUGHT IT WAS THE BRAKES. THE NEXT MORNING, HE DROVE TO MCKINNEY DODGE (ABOUT 10 MILES ON THE FREEWAY) AND AS HE GOT OFF THE FREEWAY AND PULLED INTO THEIR PARKING LOT, THE DRIVERS SIDE WHEEL TURNED COMPLETELY SIDEWAYS AND BROKE, CAUSING THE VEHICLE TO FALL DOWN ON THAT SIDE. I PULLED INTO THE PARKING LOT A FEW MINUTES LATER AND SAW MY VEHICLE WITH THE WHEEL TURNED OUTWARDS AND FRONT END DOWN ON TOP OF IT. THEY FIXED THIS UNDER THE EXTENDED WARRANTY. THIS ALSO CAUSED THE MAG WHEEL TO BEND AND THE TIRE NOT TO HOLD AIR, SO WE HAD TO PAY ANOTHER $50 TO HAVE THAT FIXED BEFORE WE COULD EVEN DRIVE IT. THE SERVICE MAN HAD CALLED ME AT WORK AND TOLD ME HOW FORTUNATE WE WERE THAT MY HUSBAND WAS NOT STILL ON THE FREEWAY WHEN THIS HAPPENED. THE DODGE DEALERSHIP TOLD US THIS WAS A VERY UNCOMMON OCCURRENCE. I NOW FEEL THAT WE WERE DECEIVED BY DODGE TRYING TO COVER UP THIS PROBLEM AND WORRY ABOUT OUR DAUGHTER AND GRANDCHILDREN IN THEIR NEW 2003 DURANGO. THERE SHOULD BE A RECALL IMMEDIATELY AND THE PROBLEMS SHOULD BE CORRECTED BEFORE PEOPLE ARE KILLED. OUR DURANGO HAD ABOUT 39,400 MILES ON IT AT THE TIME.*AK

BAD BALL JOINTS ON 2001 DODGE DUANGO

WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. DEALER INFORMED CONSUMER THAT THE PROBLEM PERTAINED TO FRONT UPPER BALL JOINT FAILURE. *AK

WHEN TURNING EITHER DIRECTION THE VEHICLE'S FRONT END PRODUCES A KNOCKING NOISE. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.

WHEN MAKING A SHARP LEFT TURN THERE IS A POPPING NOISE IN THE FRONT END. CONSUMER FEELS IT MAY BE RELATED TO BALL JOINT FAILURE. *AK

WHILE DRIVING, THE CONSUMER SAYS THE FRONT END FELT LOOSE. THE UPPER BALL WERE REPLACED BUT THE STEERING WHEEL IS HARD TO TURN. PLEASE PROVIDE FURTHER DETAILS.

WE NOTICED A SQUEAKING IN THE FRONT-END WHILE OUR 2001 DODGE DURANGO WAS UNDER WARRANTY. TOOK TO DODGE DEALERSHIP IN BROWNFIELD, TEXAS, AND MECHANIC COULD NOT DUPLICATE THE SOUND. SAID WE PROBABLY WERE HEARING VIBRATIONS FROM CD'S IN THE SIDE-DOOR POCKETS. CAR NOW HAS 60K MILES, AND OVER LAST 10K MILES OR SO, HAVE NOTICED FOUR THINGS 1) FRONT END MAKING POPPING SOUND, LIKE A JOINT POP ON YOUR ANKLE OR SOMETHING AND 2) WHEN TURNING SHARPLY, VEHICLE BOUNCES LIKE THE WHEEL WAS OUT OF ROUND, 3) UNEVEN WEAR ON FRONT TIRES, ESPECIALLY ON LEFT SIDE, AND 4) VEHICLE LESS STABLE WHEN HITTING BUMPS AS STEERING TENDS TO MOVE BACK AND FORTH. TRIED TO GET A MECHANIC TO CHECK LAST WEEKEND IN LUBBOCK, BUT COULD NOT GET VEHICLE INTO SHOP DUE TO THEIR WORKLOAD. FAMILY MEMBER TOLD US THAT DURANGO'S WERE ON THE NEWS ABOUT WHAT APPEARS TO BE THE SAME PROBLEM. WE WILL BE SCHEDULING A VISIT WITH A DEALERSHIP. I HOPE WE DON'T LOSE A TIRE, AS WE ARE MINIMUM OF 30 MILES FROM A DEALERSHIP. THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND WAS INFORMED THAT THE UPPER AND THE UPPER CONTROL BUSHING NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. THE NEXT DAY AFTER PART WERE REPLACED THERE IS STILL A POPPING AND SQUEAKING NOISE IN THE FRONT END OF THE TRUCK.

CONSUMER COMPLAINED ABOUT UPPER AND LOWER BALL JOINTS FAILURE. THIS PROBLEM WAS DIAGNOSED WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. *AK THE BRAKE BULB LIGHT WAS REPLACED AND THE FRONT SHOCKS WERE REPLACED. *JB

PROBLEMS WITH LOWER BALL JOINTS, SHOCKS, LOWER CONTROL ARMS, ETC. *PH THE FRONT-END BEGAN TO FAIL. THE LOWER BALL JOINTS HAD DEGRADED. THE VEHICLE HAD TO GO BACK IN FOR REPAIRS DUE TO THE NOISE IN THE FRONT-END, THE REPAIR SHOP ASSUMED THAT THE SHOCKS WERE BAD AND REPLACED THEM WHICH DID NOT CORRECT THE NOISE. THE LOWER CONTROL ARMS HAD TO BE REPLACED. THE VEHICLE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER WAS INFORMED THAT THE UPPER CONTROL ARMS HAD TO BE REPLACED AS WELL AS THE RIGHT SIDE HUB BEARING. THE WINDOW'S PLASTIC CASING INSIDE OF THE WINDOW COMPLETELY BROKE IN TWO PIECES. THE PLASTIC WAS BRITTLE. THE CONSUMER REQUESTED REIMBURSEMENT FOR ALL THE EXPENSES INCURRED. THE CONSUMER ALSO EXPERIENCED UNSPECIFIED PROBLEMS WITH HIS 2000 DODGE DURANGO. *SC

WHILE MAKING A RIGHT OR LEFT TURN WITH 4-WHEEL DRIVE ENGAGED STEERING WHEEL WOULD BECOME HARD, BINDING OR WOULD LOSE POWER COMPLETELY. *AK

JAN. 28, 2004 DRIVING HOME FROM WORK IN MY 2001 DODGE DURANGO WHEN MY FRONT SEAT WAS SMOKING AND CAUGHT ON FIRE. A SHORT CIRCUIT ON THE CONNECTOR UNDER SEAT SAME THING THAT THE 2001 DODGE RAMS WERE RECALLED FOR.*AK

CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND IT WAS NOTICED THAT THE BALL JOINTS ON THE RIGHT FRONT WHEEL WERE IN NEED OF REPLACEMENT.*AK *MR

LETTER REGARDING DAIMLER CHRYSLER "INVESTIGATION" WITH BALL JOINTS ON THE DODGE DURANGO SUV AND DAKOTA PICKUP TRUCKS. *PH THE CONSUMER EXPERIENCED A PROBLEM WITH THE BALL JOINTS ON HIS VEHICLE. *JB

WHILE DRIVING CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE RIGHT REAR BALL JOINT. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

LEFT UPPER BALL JOINT NEEDS TO BE REPLACED. *AK

WHEN BRAKING VEHICLE PULLED TO THE RIGHT. VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE MECHANIC COULD NOT RESOLVE THE PROBLEM. ALSO, VEHICLE WAS TAKEN TO THE DEALER, WHO FOUND NO PROBLEM. VEHICLE WAS ALIGNED, BALANCED, AND THE TIRES WERE CHANGED. *AK

BALL JOINTS WORE OUT AT 45000 MILES.*AK

CONSUMER READ AN ARTICLE IN THE LOCAL NEWSPAPER ABOUT A NHTSA INVESTIGATION OF THE AIR BAG CLOCK SPRING FOR A DIFFERENT MODEL OF VEHICLE. CONSUMER WANTED NHTSA TO BE AWARE THAT THERE WERE OTHER VEHICLES EXPERIENCING THE SAME PROBLEM. AIR BAG LIGHT ILLUMINATED, AND WOULD NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT AIR BAG CLOCK SPRING HAD TO BE REPLACED. *AK

CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.*AK

WHILE DRIVING 30 MPH THE CONSUMER HEARD A LOUD BANG AND THE VEHICLE COLLAPSED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE CONSUMER THAT THE UPPER BALL JOINT WORE OUT (PE 03-032 FRONT SUSP UPPER BALL JOINT). *NM EA03-023

I WAS SITTING AT A STOP SIGN, THE CAR IN FRONT OF ME PULLED OUT INTO THE PATH OF AN ONCOMING CAR. IT SWERVED TO AVOID HITTING HER AND HIS WHEELS LOCKED TO THE RIGHT AND HIS CAR TURNED ONTO THE ROAD I WAS ON AND HE HIT ME ALMOST HEAD ON AT ABOUT 30 TO 35 MILES PER HOUR. MY STEERING RACK IN PENION WAS BROKEN, MY RADIATOR, RADIATOR CORE, FAN, BOTH FAN HOUSINGS, GRILL, FRONT LEFT LIGHTS, DRIVING LIGHTS, BUMPER, TRANSMISSION LINE, AND DAMAGE TO INSIDE OF DASHBOARD WHERE MY DAUGHTER'S KNEES HIT. AIRBAGS DID NOT DEPLOY!!*AK

WHILE DRIVING 45 MPH THE TIE ROD ON THE FRONT PASSENGER SIDE SNAPPED. THIS CAUSED THE CONSUMER TO HIT A GUARD RAIL. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

WHILE THE VEHICLE WAS BEING SERVICED, THE DEALERSHIP NOTICED BALL JOINTS WORE OUT AND NEEDED REPLACEMENT. *AK THE BALL JOINTS WERE WORN EXCESSIVELY AND DEFECTIVE PER DEALER. *SC *JB

WHILE DRIVING ON THIS DAY I SLIP ON SOME SNOW AND MY 2001 DURANGO LOST CONTROL UNEXPECTEDLY AND SLAMMED INTO A TREE TRUCK WAS TOWED TO AUTO BODY SHOP AND I WAS TOLD THAT THE BALL JOINTS ON BOTH SIDES OF THE VEHICLE WHERE SHOT AT 30000 MILES AND NEEDED TO BE REPLACED IMMEDIATELY YOU GUYS PLEASE GIVE ME SOME FEEDBACK ON THIS SITUATION BECAUSE CHRYSLER DAIMLER WOULD NOT GIVE ME ANY INFORMATION BESIDES THAT THE THE BALL JOINTS ON THESE VEHICLES ARE UNDER INVESTIGATION THANK YOU VERY MUCH MICHAEL NELSON. *CB

COMPLAINT RECEIVED VIA E-MAIL. MY WIFE WAS DRIVING WHEN SHE HEARD A BIZARRE NOISE COMING FROM THE FRONT WHEEL OF THE TRUCK. SHE IMMEDIATELY STARTED DRIVING TOWARDS THE DEALERSHIP, BUT THE WHEEL FOR UNKNOWN REASON BROKE AT THE HUB AND SEPARATED FROM THE TRUCK, CAUSING HER TO SKID WHILE MAKING A LEFT TURN IN THE INTERSECTION. FORTUNATELY, MY WIFE AND CHILDREN WERE NOT INJURED. *AK

I HIT A CAR IN FRONT OF ME DRIVING TO WORK. THE DRIVER IN FRONT OF ME HAD ALREADY HIT THE CAR IN FRONT OF HIM, WHEN I REALIZED THAT HE HAD COME TO A COMPLETE STOP, I WAD DRIVING ABOUT 30 MILES PER HR AND HIT MY BRAKES, MY DURANGO SLID AND HIT THE CAR. I TOTALED THE ENTIRE BACK END OF THE CAR I HIT, AND CURRENTLY THE DAMAGE TO MY TRUCK IS STILL CLIMBING. MY CONCERN IS THAT THE IMPACT WAS PRETTY HARD AND THE DAMAGE IS MAJOR, NOT INCLUDING THE DRIVER I HIT WAS COMPLAINING OF NECK, KNEE AND BACK INJURIES. MY CONCERN IS THAT MY AIR BAG DID NOT DEPLOY. LUCKILY I WAS ALONE AND MY OLDER CHILDREN WERE NOT IN THE FRONT SEAT. I SUBSTAINED MINOR INJURIES, HOWEVER THE POLICEWOMAN WHO ARRIVED AT THE SEEN WAS QUITE SURPRISED THAT THE AIR BAG DID NOT DEPLOY AND SUGGESTED THAT I LOOK INTO TO WHY. *CB

WHILE STEERING AND TURNING A CORNER THE STEERING WHEEL JERKED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *NM

HAVING PROBLEM WITH REVERSE GEAR. THE CONSUMER WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. DEALER NOTIFIED.*AK THE CONSUMER STATED WHEN THE GEAR WAS PLACED IN REVERSE, THE VEHICLE DID NOT MOVE, IT ONLY REVVED. THE GEAR HAD TO BE PLACED INTO PARK AND THEN REVERSE TO GET THE VEHICLE TO MOVE. THE VEHICLE ALSO WENT INTO NEUTRAL ON ITS OWN WHILE THE CONSUMER WAS DRIVING. *JB *NM

TRANSMISSION TENDS TO SLIP, BLOWERS FOR THE FRONT PANEL AIR AND HEAT HAVE NOT WORKED FOR ALMOST A YEAR. I WENT TO A LOCAL TIRE STORE TO HAVE RIMS PUT ON MY DURANGO AND TO GET AN ALIGNMENT. THE DEALER WOULD NOT LET ME LEAVE UNLESS I AGREED TO LEAVE THE SUV THERE FOR IMMEDIATE REPAIRS TO THE BEARINGS BALL JOINT TO THE DRIVER SIDE FRONT TIRE. HE STATED HE HAD NEVER SEEN A CASE THAT BAD I HE WAS SURPRISED THE SUV HAD NOT FLIP OVER AND THE WHOLE WHEEL HAD NOT COME OFF. THEY ARE A GOOD DEPENDABLE COMPANY. A LADY THAT WORKS THERE WAS GOING TO GET A DURANGO, BUT AFTER I CAME IN SHE CHANGE HER MIND AND GOT A FORD. NOW MY SUV IS KNOWN AS THE INFAMOUS DURANGO THAT WOULD NOT MAKE IT HOME. THEY MADE BETS THAT I WOULD NOT MAKE IT HOME THAT AFTERNOON WITHOUT THE BEARING GOING OUT. I HAD THEM REPLACED MYSELF THE NEXT DAY AND AN ALIGNMENT STILL DOES HELP THE PULLING TO THE RIGHT. I HAVE HAD 2 ALIGNMENT WITHIN 3 MONTHS. *CB

WHILE DRIVING THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THE DEALER DETERMINED THAT THE BALL JOINTS WORE OUT PREMATURELY. THE DEALER REPLACED THE UPPER ARM AND THE BALL JOINTS. *NM

KNOWN DAIMLER CHRYSLER ISSUE (ENGINE FAILURE AFTER LOW OIL PRESSURE) HAS OCCURRED ON MY VEHICLE. I AM IN THE 39 MONTH OF A 39 MONTH LEASE AND OUT OF WARRANTY. DEALER WANTS ME TO PAY FOR A NEW MOTOR WHICH WILL COST BETWEEN $5000 AND $8000. *CB

ABOUT 35,000 MILES I HAD THE ADJUSTERS REPAIRED ON THE PASSENGER FRONT OF VEHICLE. AROUND 60,000 MILES THE ADJUSTERS FAILED AND THE SEAT WILL JERK FORWARD ABOUT AN INCH WHILE DOING ANY ACCELERATION, THEN SLIDE BACK ABOUT AN INCH. SOMEWHERE AROUND 70,000 MILES THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH, LIKE IT WAS NOT BOLTED TO THE FLOOR BOARDS PROPERLY. I HAVE POWER SEATS. I TOOK MY DURANGO IN TO HAVE IT LOOKED AT, AT THE DEALERSHIP. I WAS TOLD THAT THEY HAVE SEEN A COUPLE OF VEHICLES WITH THIS SAME PROBLEM RECENTLY, AND I WAS LUCKY MINE WOULD ONLY COST 1,300 DOLLARS TO REPAIR. OTHER BIGGER VEHICLES COST MORE. IS THERE A RECALL ON THIS PROBLEM, AND WHY IS IT HAPPENING SO OFTEN IN MY VEHICLE, WHEN IT SHOULD NOT HAPPEN AT ALL. WHY SO MUCH MONEY? WHY IS A SAFETY FACTOR NOT PART OF WARRANTY. I HAVE ALWAYS HAD POWER SEATS, THIS IS THE FIRST TIME THEY EVER FAILED. NOT ONCE, BUT TWICE.

OIL PRESSURE DROPPED, CAR STALLED ON MAJOR INTERSTATE. WE HAD THE CAR TOWED TO OUR FAMILY MECHANIC. HE COULD NOT REPAIR BECAUSE THE DEALER WOULD NOT RELEASE PARTS. WE HAD THE CAR TOWED TO THE DEALER AND THEY TOLD US THAT THERE WAS SLUDGE IN THE ENGINE AND IT NEEDED A NEW ENGINE. THE ENGINE HAS BEEN REPLACED, BUT THE CAR NOW RUNS VERY HOT AND THEY HAVEN'T BEEN ABLE TO SOLVE THIS PROBLEM YET (I'M SURE SLUDGE IS BUILDING UP AGAIN BECAUSE OF THIS). OUR HANDS WERE TIED AND HAD TO HAVE THIS REPAIRED AT THE DEALER. BECAUSE OF THE MILEAGE, THE CAR WAS NOT COVERED UNDER WARRANTY. CHRYSLER REPRESENTATIVE WOULD NOT EVEN GIVE US THE TIME OF DAY

DURANGO ORGINAL STARTED STALLING AND THEN CHECK ENGINE LIGHT CAME ON AND STAYED ON STEADY. WENT TO DEALER AN WAS SUGGESTED PCM WAS BAD NO PARTS AVAILABLE (POWER CONTROL MODULE). PARTS ORDERED. NEW PARTS INSTALLED SAME PROBLEM WHEN LEAVING DEALERSHIP. ON CLOSER INSPECTION TECHNICAN FOUND REAR HEAT INLINE PUMP HAD FAILED INTERNALLY AND HAD PUMPED ANTIFREEZE THROUGH WIRING HARNESS WHICH INTURN WRECKED CRUISE CONTROL, PCM, HEATING AND COOLING CONTROLS. ANTIFREEZE IS CORRSIVE TO COPPER WIRING AND WE DO NOT KNOW HOW FAR THE ANTIFREEZE TRAVELED IN THE DIFFERENT WIRING HARNESS MODULES. DODGE HAS OFFERED TO REPLACE ORIGINAL FAILED INLINE REAR HEAT PUMP BUT WILL NOT PAY LABOR $216.00 DISTRICT MANAGER HAS OFFERED TO GIVE 12 MONTH OR 12,000 MILE WARRANTY BUT WILL NOT GIVE A LONGER WARRANTY ON ELECTRICALL HARNESS EVEN THOUGH HE HAS DETERMINED THIS WILL FIX PROBLEM. BUT NOT REMOVED THE CORROSIVE FROM THE ELECTRICAL HARNESS. TECH WORKING PROBLEM HAS SEE THE SAME PROBLEM BEFORE AT SAME DEALERSHIP ON DURANGO'S

I HEARD ABOUT UPPER CONTROL ARM FAILURE. I HAD MINE CHECKED MY MECHANIC STATED RIGHT SIDE UPPER SHOWED SIGNS OF WEAR & SHOULD BE REPLACED. WAITING TO SEE IF RECALL IS FORTHCOMING. NOTICED POWER STEERING WAS HARD TO TURN ALSO A RATTLE IN THE STEERING WHEEL IF SHOOK SIDE TO SIDE FASTLY (CAUSE WORN STEERING COLUMN AND BOX). LIGHT SELECTOR SWITCH BURNED OUT. HAD TO REPLACE THE SWITCH MODULE.

WHEN APPLYING BRAKES FOR A NORMAL STOP BRAKE PEDAL PULSATES AND VEHICLE DOES NOT STOP RELIABLY.*AK

MY VEHICLE IS PULLING TO THE RIGHT ,I TOOK IT TO CURTIS HUGHES DOGE,MANTECA, CALIFORNIA.THOUGHT IT WOULD BE A SIMPLE ALIGNMENT.WHEN I CALLED FOR MY VEHICLE THEY TOLD ME IT NEEDED THE SUSPENTION BALL JOINTS REPLACED. THEY WERE ON BACK ORDER IT WOULD TAKE ABOUT A WEEK TO GET THEM IN. I CALLED BACK WITHIN THE WEEK THE PARTS WERE IN. I TOOK MY DODGE DURANGO IN, LATER THAT AFTERNOON, I PHONED TO SEE IF THE VEHICLE WAS READY TO BE PICKED UP I WAS TOLD THERE IS A PROBLEM WITH THE TRUCKS STEERING. IT WAS ORIGINALLY SAID TO COST $885.00 FOR THE BALL JOINT REPAIR JOB. THE PRICE HAS NOW SHOT UP TO $1800.00 FOR REPAIRS. THE TRUCK ONLY HAS 48000 MILES ON IT. I AM NOW TOLD THAT THESE REPAIRS ARE NOT UNDER WARRANTY. THIS IS SAFETY ISSUE FOR ME. MY VEHICLE IS USEDTO TRANSPORT CHILDREN DAILY,AND IT IS UNFAIR THAT I SHOULD HAVE TO PAY THESE FEE AND VERY COINCIDENTAL THAT THE TRUCK SUDDENLY IS HAVING MAJOR PROBLEMS IMMEDIATELY AFTER THE 36000 MILE WARRANTY HAS PASSED. AROUND CHRISTMAS 2003 THERE WAS A REPORT ON THE NEWS ABOUT RECALLING DODGE DURANGOS. THIS ONE NEEDS TO BE RECALLED AND FIXED CORRECTLY AND NOT AT MY EXPENSE. .

WHILE DRIVING AT LOW SPEEDS A LOUD GRINDING AND THUMPING NOISES COULD BE HEARD. THE DEALER DETERMINED THAT THE UPPER BALL JOINTS WERE WORN OUT AND REPLACED THE RIGHT UPPER CONTROL ARM ASSEMBLY. *AK THE CONSUMER STATED WITH OUT HAVING READ THE NEWSPAPER THEY WOULD NOT HAVE BEEN AWARE OF THE PROBLEM. *CB *JB

THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF FRONT END NOISE. THE MECHANIC DETERMINED THE FRONT UPPER BALL JOINTS ON THE PASSENGER SIDE NEEDED TO BE REPLACED. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER UPON RECEIPT OF THIS COMPLAINT. *JB *PH

I HAVE A 2001 DODGE DURANGO WITH A NUDGE OVER 50,000 MILES. WHEN I RECENTLY MOVED TO VA FROM FL I HAD TO START GETTING VEHICLE INSPECTIONS TO GET PLATES. I TOOK MY TRUCK TO A CHEVY DEALER FOR THE SAFETY INSPECTION AND THEY SAID IT WAS UNSAFE AS THE UPPER RIGHT BALL JOINT WAS IN HORRIBLE SHAPE. I HAD HEARD SOME VERY LOUD POPPING WHEN I TURNED THE WHEEL AND SOMETIMES AFTER TURNING, BUT NEVER GAVE IT MUCH THOUGHT. I TOOK THE TRUCK TO A DODGE DEALER FOR THE SAME INSPECTION BECAUSE I THOUGHT THE CHEVY DEALER MAY HAVE JUST WANTED TO MAKE SOME MONEY ON ME. THE DODGE DEALER REPLACED A FEW BULBS AND SAID IT WAS ROAD READY, "SAFE." THE OTHER DAY MY STEERING FELT SOMEWHAT BOUND WHEN I WAS DRIVING SO I PULLED OVER TO LOOK AND I WAS ASTONISHED TO SEE THAT THE CHEVY DEALER WAS RIGHT. SO IS DODGE WILLING TO LET SOMEONE DIE AFTER A STATE MANDATED SAFETY INSPECTION TO SAVE A FEW DOLLARS? *LA

PREMATURE FAILURE OF BALL JOINTS ON 2001 DODGE DURANGO COSTING APPROXIMATELY $700 IN REPAIRS. *LA

INTERMITTENTLY VEHICLE WILL NOT GO INTO THE PROPER GEAR. FOR EXAMPLE, CONSUMER WILL PLACE THE GEAR INTO REVERSE AND PRESS THE ACCELERATOR,BUT VEHICLE WILL GO FORWARD. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THIS WAS NORMAL. *AK

THE VEHICLE ON THIS OCCASION STARTED KNOCKING AND THE CHECK GAUGES LIGHT APPEARED. IT STATED I NEEDED OIL WHEN I RECENTLY HAD AN OIL CHANGE. IT THEN CUT OFF. I TOOK THE VEHICLE TO THE DEALER TO FIND OUT THAT I NEEDED A NEW ENGINE SUPPOSEDLY DUE TO SLUDGE BUILD UP. I HAVE HAD ALL OIL CHANGES AND SERVICES PERFORMED. I EVEN WENT AS FAR AS TO HAVE THE 30,000 MILE SERVICE DONE. PREVIOUS PROBLEMS INCLUDE REPLACEMENT OF AN AIR BAG, REAR WINDOW PROBLEMS, AIR CONDITIONER NOT WORKING, NOISES WHILE IN REVERSE WHEN PARKING, ALL IN ALL ALSO GETTING STUCK IN 4-HI. ALL IN ALL THEY TOLD ME THEY WOULD NOT REPLACE MY ENGINE EVEN WITH MY CHRYSLER WARRANTY. THE VEHICLE ONLY HAS 42,000 MILES. ALSO HAD NEW IGNITION SWITCH INSTALLED DUE TO SPEEDOMETER FAILURE. *LA