I HAVE BEEN HEARING ABOUT DODGE DURRANGO RECALLS FOR YEARS 00-03 AND I HAVE A 2001. I HAVE RECENTLY ON DECEMBER 2 WENT TO GET NEW TIRES AND AN ALIGNMENT WHEN I WAS NOTIFIED THAT MY BALL JOINTS ON ALL 4 WHEELS WERE BAD, ALONG WITH A LOWER BALL JOINT ON THE FRONT PASSENGER SIDE. I DON'T FEEL THAT CUSTOMERS OF DAIMLER CHRYSLER SHOULD HAVE TO PAY FOR THIS. I, FOR ONE DON'T HAVE THE MONEY TO GIVE OUT TO REPLACE THIS PROBLEM RIGHT AWAY ESPECIALLY AROUND CHRISTMAS. DAIMLER CHRYSLER SHOULD REPLACE THEM BECAUSE THEY HAVE A DEFECTIVE PRODUCT.
2001 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
FAILED FRONT END BALL JOINTS. *JB
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY AND THE FAILED TO STOP COMPLETELY. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
THE CONSUMER STATED THE ROTORS FAILED PREMATURELY. DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
DODGE DEALER INDICATED THAT BOTH UPPER AND LOWER BALL JOINTS ON BOTH FRONT TIRES NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. HE STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE THE WHEELS COULD FALL OFF. MY CAR HAS ALWAYS HAD PROBLEMS WITH ITS WHEELS. I HAVE REPLACED THE ROTORS TWICE AND HAD TO BY TIRES SOONER THAN I SHOULD HAVE DUE TO PREMATURE AND UNEVEN WEAR EVEN THOUGH I HAD MY TIRES ROTATED AND REALIGNED FREQUENTLY. WHEN WE FIRST PURCHASED THE CAR IN MADE REALLY STRANGE NOISES AT THE FRONT WHEELS. WE TOOK IT IN TO THE DEALERSHIP TO GET FIXED. THE CAR JUMPY WHEN I GO OVER ROUGH AREAS OF A ROAD. IT SEEMS TO BOUNCE IN ALL DIFFERENT DIRECTIONS. I HAVE TO BE VERY CONSCIOUS WHEN GOING OVER UNEVEN ROADS OR I MIGHT LOSS CONTROL OF THE STEERING. I FEEL THAT DODGE SHOULD COVER THE COST OF REPAIRING THE BALL JOINTS. I FEEL IT IS A MANUFACTURERS DEFECT. NONE OF MY OTHER CARS HAVE EVER HAD THIS PROBLEM AND I HAVE A FORD RANGER WITH 210,000 MILES ON IT AND IT IS USED FOR OFF ROAD DRIVING.*AK
WHEN WE PURCHASED NEW TIRES ON 11/29/04, WE WERE INFORMED THAT THE FRONT LOWER BALL JOINTS ARE WORN OUT AND READY TO BREAK. WE WERE TOLD THAT THESE NEED TO BE REPLACED ASAP.*AK
WHILE THE VEHICLE WAS RUNNING, THE CONSUMER NOTICED THAT THE GEAR WOULD ENGAGED WITHOUT APPLYING THE BRAKES. THE DRIVER WAS CONCERNED AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE VEHICLE WAS OPERATING AS DESIGNED. *JB *SC
WHILE THE VEHICLE WAS PARKED AND RUNNING IN THE DRIVEWAY CONSUMER'S TWO-YEAR OLD CHILD WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK INTO DRIVE. VEHICLE COMMENCED TO ROLL. THEN, 8 YEARS OLD CHILD WAS ABLE TO SHIFT THE VEHICLE INTO REVERSE. CONSUMER WAS ABLE TO STOP THE VEHICLE WHILE IT WAS ROLLING BACKWARD INTO THE GARAGE. CONSUMER SUSTAINED INJURIES TO HER LEFT SIDE WHILE TRYING TO GET INTO THE VEHICLE WHILE IT WAS IN MOTION. DEALER WAS NOT NOTIFIED. *AK
I OFTEN SMELL A BURNED WIRE SMELL WHEN I GET INTO MY 2001 DODGE DURANGO. RECENTLY I GOT IN AND STARTED THE VEHICLE AND THE SERVICE 4 WHEEL DRIVE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY SAID TWO MODULES WHERE BURNED UP. 4 WHEEL DRIVE TRANFER CASE MODULE AND THE TIMING MODULE. I DONT UNDERSTAND HOW THESE MODULES ON A NEW VEHICLE WOULD JUST BURN UP AND THE WIRING SMELL STILL CANNOT BE EXPLAINED. I WAS TRYING TO VISIT YOUR SITE TO SEE IF I AM THE ONLY ONE WITH THESE PROBLEMS. I WILL LIST THE NUMBER OF TIMES I SMELLED THIS BURNED WIRING SMELL. *AK
THE CLOCK SPRING HAS FAILED IN MY 2001 DODGE DURANGO 4WD. THE AIR BAG LIGHT STAYS ON, THE STEERING WHEEL RADIO CONTROLS ARE INOPERABLE, THE CRUISE CONTROL IS INOPERABLE, AND THE HORN IS INOPERABLE. SOUNDS LIKE THE SAME ISSUE THAT WAS A RECALL ON THE MINIVANS YET LOCAL DEALERS WANT ME TO PAY FOR THE REPAIR.*AK
DRIVER SIDE FRONT FLUID LEAKS WHEN BRAKES. FRONT CALIPER BRASS O-RING LEAKS. REPLACED WITH CORRECT SIZE O-RINGS AND BLEED SYSTEM. *BF
WE PURCHASED THE CAR ON DECEMBER 1 2000 AND IT WAS BACK AT THE DEALER ON DEC 2 2000, FOR OVER HEATING. THEN AGAIN ON 4-05-01 FOR OVER HEATING, AND AGAIN ON 8-30-01 FOR THE SAME, AND AGAIN ON 10-16-01 FOR THE SAME. THEN 12 MORE TIMES AFTER THE LAST DATE LISTED. THERE HAS BEEN 2 NEW ENGINES PUT INTO THIS CAR. THE DEALER HAS PAID FOR THE REPAIRS EVERY TIME BUT ONE. THE LAST TIME THIS HAPPENED I WAS CROSSING TWO LANES OF ON COMMING TRAFFIC WHEN MY CAR DIED, I HAD MY 3 KIDS IN THE CAR. WE WERE ABLE TO ROLE OUT OF THE INTERSECTION BEFORE BEING HIT. WE ARE TRYING TO GET A BUY BACK FROM CHRYSLER. PLEASE HELP. IF YOU HAVE ANY INFO THAT WILL HELP IN THIS PROCESS WE WOULD LOVE TO KNOW ABOUT IT. THANKS FOR YOUR HELP.*AK
CONSUMER STATED THE WINDOW MOTOR ON THE PASSENGER SIDE HAS GONE OUT. THE WINDOW WILL NOT GO UP OR DOWN. SHE STATED SHE COULD HEAR THE MOTOR MAKING A NOISE, BUT NOTHING HAPPENED. THIS STARTED LAST WEEK SOME TIME. SHE TOOK THE VEHICLE TO THE DEALER FOR THIS PROBLEM AND WAS TOLD THAT THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH THE WINDOW MOTORS ON THESE VEHICLES. *JB
AT 55,000 MILES I HAD TO REPLACE MY RACK AND PINION AND BALL JOINTS. I REPLACED MY BRAKE PADS AND ROTORS LAST YEAR AND HAVE JUST BEEN TOLD THAT I NEED TO REPLACE THEM AGAIN. MY VEHICLE IS USED FOR LOCAL HIGHWAY DRIVING.*AK
I HAVE HAD TO REPLACE THE ROTORS THREE TIMES AND ALSO HAD THEM RESURFACED 3 TIMES IN 3 YEARS. NOW I HAVE BEEN TOLD THE BALL JOINTS ARE IN VERY BAD SHAPE AND MUST BE REPLACED RIGHT AWAY. I HAVE OWNED OTHER DODGE VEHICLES THROUGH-OUT THE YEARS AND I'M VERY DISAPPOINTED WITH THIS ONE. *NM
CREAKING, CLICKING NOISY FRONT END SINCE 4/2004. REPAIRED ON 4/16/2004 AT FLEMINGTON DODGE CAR & TRUCK COUNTRY. IT IS NOW 10/9/2004 AND THE SAME NOISES ARE STARTING AGAIN, VERY NOISY. I AM TAKING IT BACK TO THE DEALER AGAIN BUT THIS NEEDS TO BE RESOLVED WITH AN APPROPRIATE FINAL RESOLUTION. IT COSTS ME $151.90 TO FIX THIS EACH TIME AND A CAR RENTAL IS REQUIRED. ALSO, IT HAS ONLY BEEN 3.5 MONTHS SINCE THE LAST TIME IT WAS REPAIRED FOR THE SAME PROBLEM. *NM
WHILE DRIVING AT ANY SPEED THE HORN HONKED AND THE HEAD LIGHTS FLASHED OFF AND ON WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
MY 2001 DODGE DURANGO HAS HAD A POPPING NOISE ON THE FRONT END FOR SOME TIME. I RECENTLY HAD TIME TO DISASSEMBLE THE FRONT END AND FOUND THAT MY UPPER BALL JOINTS WERE EXCESSIVELY WORN. I RESEARCHED THE INTERNET TO SEE IF DODGE HAD A RECALL. I ALSO E-MAILED DODGE AND THEY RESPONDED THAT IT IS UNDER INVESTIGATION. UPPER BALL JOINTS, IF ENGINEERED CORRECTLY, SHOULD LAST OVER 100,000 MILES. THE POPPING NOISE HAS BEEN ACTIVE SINCE ~ 50,000 MILES AND I CURRENTLY HAVE 89,000 MILES. I CALLED A LOCAL DODGE SERVICE DEPARTMENT AND THEY QUOTED ME $390.00 TO REPAIR ONE UPPER BALL JOINT, WHICH WILL REQUIRE AN ALIGNMENT AS WELL. UPPER BALL JOINTS COST ~ $45.00 AT ANY PARTS DEALER AND ALIGNMENTS ~ $60.00. I DO NOT THINK THAT DODGE SHOULD CHARGE CONSUMERS FOR THEIR FAULTY ENGINEERING. A RECALL SHOULD BE IN EFFECT, BEFORE SOMEONE GETS HURT OR KILLED CAUSED BY A FAULTY ENGINEERED BALL JOINT.*AK
WHILE DRIVING 5 MPH DRIVESHAFT FELL OUT. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT THE PIN, WHICH HOLDS THE DRIVESHAFT IN, BROKE. THE PART AVAILABLE FOR ANALYSIS.*AK
THIS IS A CHRONIC ONGOING PROBLEM THAT HAS NEVER BEEN RESOLVED. THE FRONT END OF MY DURANGO WILL NOT STAY ALIGNED FOR EVEN A WEEK. IT IS SO BAD THAT IT PULLS SO HARD TO ONE SIDE, THAT IT BECOMES UNDRIVABLE AND EXTREMELY UNSAFE. I TOOK IT TO THE DEALER, WHO CHARGED ME A LOT OF MONEY, TO CONTINUOUSLY TELL ME THEY HAVE REALIGNED IT AND AS SOON AS I LEAVE THE PARKING LOT IT STARTS PULLING. THEY TRY TO TELL ME IT IS JUST THE ROAD GRADE. IT IS NOT! *JB
FOR THE (3) THIRD TIME SINCE WE PURCHASED THIS VEHICLE IN 05/2002, THE WINDOW REGULATOR HAS FAILED. THE WINDOW REGULATOR IS A BIG PART THAT FITS INSIDE THE DOOR AND MAKES THE WINDOW GO UP AND DOWN. THIS IS THE THIRD OCCASION WHEN IT HAS BROKEN CAUSING THE WINDOW TO SLIDE DOWN INTO THE DOOR. IT COSTS APPROX. $250-$300 TO GET THIS REPAIRED EVERY TIME. WE ARE NOT DOING ANYTHING EXTRAORDINARY TO WARRANT THIS KIND OF DEFECT IN THIS PART. PLEASE INVESTIGATE THIS PROBLEM ASAP!!! *JB
DRIVING 2001 DODGE DURANGO WITH 36,000 MILES ON I-295 N IN NEW JERSEY GOING 45-55MPH - STEERING SUDDENLY FAILED - CAR WILDELY WENT TO LEFT SLAMMING INTO GUARD RAIL. *AK
2ND ALIGNEMENT IN 6 MONTHS. MECHANIC SHOWED DETERIORATED BALL JOINTS AND PLAY. UNABLE TO CORRECT ALIGNEMENT ISSUES DUE TO SEVERLY WORN BALL JOINT COMPONENTS. WORN TIRES DUE TO CONDITION.*AK
FRONT UPPER BALL JOINTS WORE OUT PREMATURELY. *AK *SC
WHILE DRIVING 70 MPH FRONT END SHOOK VIOLENTLY. DEALER STATED THAT UPPER BALL JOINTS WORE OUT COMPLETELY. *AK *TS
THE CHILD PLACED THE VEHICLE INTO GEAR. THERE WERE NO KEYS ,THE VEHICLE WAS NOT RUNNING AND THE VEHICLE ROLLED BACK. *JB
FRONT UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. AS A RESULT, VEHICLE WAS UNABLE TO PASS INSPECTION, UNLESS REPLACED. *AK *TC
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINTS: WHILE GETTING A FRONT END ALIGNMENT CONSUMER FOUND THAT THE UPPER AND LOWER BALL JOINTS WORE OUT. *AK *NM
I WAS TURNING A CORNER GOING LESS 10 MILES AN HOUR,WHEN I HEARD A POP, LIKE A FLAT TIRE WOULD MAKE ,AND THEN THE CAR SHIFTED TO THE LEFT DRIVER SIDE. THE WHEEL HAD BROKE OFF WHERE THE BALL JOINTS MEET. THE TIRE WAS SITTING UNDER THE LEFT SIDE OF THE FRAME. THE COMPLETE DAMAGE AND REPAIRED PARTS TO THE VEHICLE, WAS THE UPPER AND LOWER BALL JOINTS, TWO BOOTS AND AN ALIGNMENT WAS DONE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP(SPRADLEY MOTORS),WHERE THEY GOT APPROVAL FROM THE WARRANTY TO FIX AND REPLACE. I DON'T KNOW IF PART IS AVAILABLE. *JB
WHILE DRIVING 12 MPH FRONT PASSENGER SIDE OUTER TIE ROD SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
I WAS ATTEMPTING TO MAKE A LEFT TURN TO ENTER A PARKING RAMP AT WORK WHEN UNEXPECTEDLY I WAS UNABLE TO CONTROL MY VEHICLE, AS A RESULT I COLLIDED WITH A CONCRETE WALL.*AK I HAD SOME DIGITAL PICTURES TAKEN AS THE POLICE WOULD NOT COME TO FILE A REPORT ON PRIVATE PROPERY. THE VEHICLE SUSTAINED MAJOR DAMAGE AND I'M CONVINCED THIS IS RELATED TO A POOR DESIGN/WEAK PARTS USED IN THE STEERING LINKAGE/SUSPENSION SYSTEM.
BALL JOINTS DEFECTIVE. *AK
#1-3 INCIDENTS OF FRONT BRAKE CALIPERS LOCKING UP CAUSING SIGNIFICANT STEERING AND CONTROL PROBLEMS, REQUIRED THE REPLACEMENT OF THE FRONT HUB BEARINGS AS A RESULT AT THE OWNERS EXPENSE; #2-LEFT UPPER BALL JOINT REQUIRED REPLACEMENT TO MAINTAIN SAFETY OF VEHICLE (RIGHT SIDE BEGINNING TO MAKE THE SAME SOUND); #3-MULTIPLE INCIDENTS (AT LEAST 5) OF CEL COMING ON WITHIN LAST 9 MONTHS-THE LAST (8/20/04) INDICATES THAT THE FUEL PUMP, GAS TANK, AND OTHER COMPONENTS WILL NEED TO BE REPLACED AS THE GAS TANK BECOMES CONCAVE AFTER THE VEHICLE RUNS FOR 15-30 MINUTES LEADING TO A POSSIBLE EXPLOSION. *JB
ON APRIL 26, 2004 I ARRIVED AT A BUSINESS MEETING AND PARKED MY 2001 R/T DURANGO, AND SET MY ALARM WITH THE KEYLESS ENTRY. FROM MY CLIENT'S OFFICE I NOTICED WHITISH/GRAY SMOKE AND OBSERVED THAT THE SMOKE WAS BILLOWING FROM UNDER THE HOOD OF MY TRUCK! I RUSHED OUTSIDE.UPON ARRIVING IN THE PARKING LOT I WAS STOPPED BY THE POLICE AND FIRE DEPARTMENT FROM APPROACHING MY DURANGO AS THEY WERE AFRAID IT MIGHT EXPLODE.THE FLAMES WERE ALREADY FOUR FEET ABOVE THE HOOD.THE FIRE TOOK MY ENGINE, BUMPERS, LIGHTS, HOOD, FENDER, LEFT FRONT TIRE & SEVERALLY DAMAGED THE CAR DIRECTLY IN FRONT OF MINE & SLIGHTLY DAMAGED THE CAR TO THE LEFT CORNER. STATE FARM'S INVESTIGATION DETERMINED THAT THE FAILURE WAS CAUSED BY THE IGNITION OF POWER STEERING FLUID ONTO HOT SURFACES OF THE EXHAUST SYSTEM WITH THE FIRE EXTENDING UPWARD AND OUTWARD, CAUSING THE DAMAGE PRESENT" WHICH WAS THE TOTAL LOSS OF MY VEHICLE. I FILED A SPECIAL INVESTIGATION REPORT WITH CHRYSLER AND THEY SENT ME BACK A LETTER STATING THAT MY CLAIM WAS DENIED. IN OTHER WORDS NOTHING WAS DONE BY CHRYSLER TO CORRECT THE FAILURE ALTHOUGH STATE FARM IS IN SUBROGATION AS THEY FOUND SEVERAL TECHNICAL SERVICE BULLETINS # 19-005-03 AND 19-009-00 THAT THEY FEEL PERTAINED TO THIS EVENT.THE THIRD PARTY FIRE INVESTIGATOR INFORMED ME THAT THIS HAPPENED BEFORE, AND THAT THE PERSON THAT CHRYSLER SENT TO INSPECT VEHICLE WAS NOT A LICENSED FIRE INSPECTOR, AND THAT MR. PITT (CHRYSLER'S REP.) WAS NOT QUALIFIED TO DETERMINE THE CAUSE OF THE FIRE.I WROTE A LET
WHILE DRIVING 10 MPH, THE RIGHT FRONT WHEEL FELL OFF THE VEHICLE. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE UPPER BALL JOINT HAD FAILED. THE CONSUMER WILL HAVE THE MECHANIC FIX THE UPPER BALL JOINT. *JB *SC *JB
PE 03 032/ FRONT SUSPENSION UPPER BALL JOINT FAILURE: WHILE DRIVING 20-25 MPH THE UPPER AND LOWER BALL JOINTS ON THE RIGHT SIDE BROKE. THE CONDITION CAUSED A VEHICLE ACCIDENT IN WHICH THE VEHICLE STRUCK A SPEED SIGN AND A TELEPHONE POLE. THE CONSUMER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL FOR A CONCUSSION AND MINOR BRUISES. THE MANUFACTURER WAS NOTIFIED.THE MANUFACTURER INFORMED CONSUMER THAT THEY WERE GOING TO SEND OUT AN INVESTIGATOR CONCERNING THESE ISSUES. *JB *SC *JB
THE CONSUMER WAS DRIVING THE VEHICLE WHEN IT STRUCK ANOTHER VEHICLE HEAD ON AND THE AIR BAG DID NOT DEPLOY. *JB
WHEN THE CONSUMER TOOK THE VEHICLE FOR A ROUTINE MAINTENANCE, THE MECHANIC INFORMED THE CONSUMER THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
FAILED TRANSMISSION ON 2001 DODGE DURANGO.*MR WHILE DRIVING THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER INDICATED THAT ALL REGULAR MAINTENANCE WAS PERFORMED ON THE VEHICLE AND FELT THAT THIS FAILURE SHOULD NOT HAVE OCCURRED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO INSTALLED A RECONDITIONED TRANSMISSION AND TORQUE CONVERTER. THE CONSUMER HAS ANOTHER DODGE TRUCK WHICH ALSO EXPERIENCED TRANSMISSION FAILURE. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE COST OF THE NEW TRANSMISSION. *NM *JB
(1) EVENTS LEADING UP TO THE FAILURE, WHILE DRIVING ON A 20 MILE DIRT MOUNTAIN ROAD WITH VERY LITTLE GRADE AT A SLOW SPEED OF 10 TO 20 MILES AN HOUR. AC WAS NOT ON!. 2) FAILURE AND ITS CONSEQUENCES, OVERHEATING FOR UNKNOWN REASON. THE ENGINE WOULD NOT STAY COOL AND ENDED UP USING OUR 4 GALLONS DRINKING WATER TO KEEP IT COOL. CONSEQUENCE, THE HEADS ON THE TRUCK WARPED DUE TO FAILURE OF THE HEAD GASKET. *AK (3) WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) A DEALER SERVICE MECHANIC INSPECTED THE VEHICLE THE NEXT DAY. EXHAUST GASES WERE DETECTED IN THE COOLANT WATER. THIS WAS DUE TO A HEAD GASKET FAILURE. AFTER THE HEADS WERE REMOVED AND SENT TO A HEAD SHOP FOR INSPECTION AND REMOVAL OF COMPONENTS IT WAS DISCOVERED THE HEADS WERE WARPED. THE MECHANIC CONTACTED A DODGE DEALER AND HE WAS ADVISED THE HEAD PART NUMBERS WERE CHANGED DUE TO A KNOWN ISSUE WITH THE CURRENT HEADS. NEW HEADS ARE ON ORDER AT THIS TIME AND OTHER COMPONENTS WILL BE INSPECTED OVER THE NEXT 2 DAYS. THE EXPENSE AND INCONVENIENCE OF THIS FAILURE IS COSTING ME APPROXIMATELY $5000.00 OVER THE NEXT 7 DAYS OF NOT HAVING A VEHICLE. THE VEHICLE WAS NEVER DRIVEN TO EXCUSIVE HEATING. THE TEMPERATURE WAS ONLY RUNNING .25% HOTTER THAN NORMAL WITH LOSS OF POWER AND WATER OVER FLOWING FROM OVER FLOW BOTTLE. THE TEMPERATURE GAGE WAS ONLY SHOWING JUST BELOW SCALE AND NORMAL OPERATING TEMPERATURE IS JUST BELOW OF THE GAGE. THE VEHICLE OVERHEATED APPROXIMATELY 32 TIMES BEFO
THE UPPER BALL JOINTS WORE PREMATURELY. THE CONSUMER WAS CONCERNED THAT THE VEHICLE'S WHEEL WOULD SEPARATE WHILE DRIVING. *NM *SC *JB
WINDOW REGULATOR, PLASTIC PIECE THAT ALLOWS THE WINDOW TO MOVE UP AND DOWN, HAS BROKEN TWICE WITHIN THE LAST YEAR. *AK
CONSUMER HEARD A NOISE COMING FROM THE FRONT WHILE DRIVING AT ANY SPEED. UPON INSPECTION BY THE DEALERSHIP CONSUMER WAS INFORMED THAT LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
WHEN APPLYING THE BRAKES VEHICLE PULSATED/VIBRATED. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK *NM
MY 2001 DURANGO HAS HAD THE ROTORS GO BAD AND THE BALL JOINTS (BOTH OF WHICH COST ME MONEY). THE VEHICLE HAS 55000 MILES ON IT AND IS DRIVEN 95% OF THE TIME ON THE INTERSTATE SYSTEM. ALTHOUGH I LIKE THE VEHICLE, I THINK THE MFT SHOULD PAY FOR THE REPLACEMENT. I ALSO, THINK IT IS TIME FOR A RECALL. I AM HARD PRESSED TO BUY ANOTHER DODGE ( I OWN TWO) KNOWING THAT THEY DON'T CARE ABOUT MY SAFETY!*AK
A/C FAILED - EVAPORATOR BOX NEEDS TO BE REPLACED - LABOR COSTS ARE ASTRONOMICAL!! I HAVE BEEN TOLD THAT THIS IS A VERY COMMON PROBLEM IN THIS MODEL AS WELL AS THE DODGE INTREPID. *AK
LOUD SQUEAKING UNDER THE FRONT END, AND THE VEHICLE WOULD BECOME VERY UNSTABLE AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WOULD ACTUALLY BOUNCE IN DIFFERENT DIRECTIONS AFTER HITTING A LARGE BUMP. TURNING THE WHEEL THERE WAS A POPPING NOISE IN THE WHEEL AND STEERING WHEEL. AT 41,000 MILES, BOTH OF THE FRONT UPPER BALL JOINTS HAD TO BE REPLACED FOR "EXCESSIVE WEAR". THE DEALERSHIP TOLD ME THAT MOST BALL JOINTS DON'T LOOK THIS BAD UNTIL YOU'VE HIT WELL OVER 100K. WE DO NOT GO 4-WHEELING IN OUR DURANGO, WE DO NOT DRIVE RECKLESSLY. THIS VEHICLE IS OWNED BY AN AMPUTEE WHO USUALLY ONLY DRIVES IT ON THE HIGHWAY. THIS COST US OVER $1,000 TO FIX, AS CHRYSLER WOULD NOT HELP. THIS IS A KNOWN ISSUE, AND CHRYSLER HAS NOT ISSUED A TSB OR RECALL ON IT BECAUSE SUPPOSEDLY NOT ENOUGH PEOPLE HAVE COMPLAINED. *AK
CAR FAN BLOWER FOR A/C & HEAT JUST STOPPED AT 61,000 MILES. CAR IS ONLY 2001. LOADED DURANGO IN EXCELLENT SHAPE. HARD TO BELIEVE THIS IS A COMMON PROBLEM. DEALER SAID THIS WAS COMMON. TALKED TO MANY PEOPLE SAID IT WAS NOT A COMMON PROBLEM. *AK
MY WIFE AND I OWN A 2001 DODGE DURANGO SLT. GREAT CAR BUT VERY DANGEROUS AND REMARKABLY OBVIOUS DESIGN FLAW IN THE FRONT ROTORS. WE CURRENTLY HAVE 30,000 MILES ON OR DURANGO AND I 'M GETTING READY TO PUT THE THIRD SET OF ROTORS ON THE FRONT END. THE FIRST CHANGED SET WAS PUT ON AFTER ONLY 9200 MILES. OF COURSE AT THE DEALERSHIP YOU GET THE BLAH, BLAH ABOUT HOW IT IS A NORMAL WEAR AND TEAR ITEM. WHICH I AGREE IT IS;HOWEVER, IT IS NOT NORMAL TODAY OR YESTERDAY FOR ANY ROTOR ON ANY VEHICLE TO WARP SO BADLY AFTER ONLY 8000 MILES OF USE. ROTORS WARP FROM EXCESSIVE HEAT BUILDUP-> THAT IS A FACT. I DID FURTHER RESEARCH THROUGH VARIOUS DODGE DEALERSHIPS. OF THE FIVE RESPECTIVE DEALERSHIPS CONTACTED ALL FIVE AGREED THAT THE ROTORS ARE UNDERSIZED AND ARE PRE-MATURELY WEARING ON ALL DODGE DURANGOS, BUT THEY COULDN'T DO ANYTHING ABOUT. WHEN I CHANGED THE ROTORS AFTER ONLY 8000 MILES I WAS FAIRLY SURPRISED TO SEE ALMOST NO WEAR ON THE FRONT BRAKE PADS. REGARDLESS OF THIS SMALL AMOUNT OF WEAR I DECIDED TO REPLACE THE FRONT PADS WITH NEW HIGH END CERAMIC PADS WHICH HELP WITH REDUCING HEAT BY HELPING DISSIPATE HEAT THROUGH THE CERAMIC MEDIA. AT 17,000 MILES WARPED ROTORS ON THE FRONT END AGAIN, CERAMIC PADS LOOKED GREAT. I DO NOT PULL A BOAT/ RV OR ANYTHING ELSE ON MY VEHICLE. I LIVE IN FLAT CORN COUNTRY NOT COLORADO WITH EXCESSIVE MOUNTAINS THAT WOULD PUT STRAIN ON THE BRAKING SYSTEM. BRAKES ARE THE SINGLE MOST IMPORTANT PART ON ANY VEHICLE, AND WHEN THEY ARE UNDERSIZED AND DON'T DISSIPATE
THE VEHICLE FAILED PENNSYLVANIA STATE INSPECTION. THE TECHNICIAN INDICATED THAT THE VEHICLE'S UPPER BALL JOINTS NEEDE DTO BE REPALCED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Dodge Durango → · Every Durango year → · How the figures are calculated →