2001 Dodge Durango complaints

DEALER FLATLY REFUSED TO SERVICE THE VEHICLE FOR UPPER BALL JOINTS NHTSA RECALL 04V396000, SINCE CONSUMER DID NOT PURCHASE THE VEHICLE THERE, AND THE PARTS WERE AVAILABLE ONLY FOR THEIR CUSTOMERS.*AK

WHILE THE VEHICLE WAS BEING SERICED FOR THE UPPER BALL JOINTS ON THE NHTSA RECALL, THE LOWER BALL JOINTS WERE WERE DEFECTIVE.*AK

WHILE DRIVING A LOUD CLANKING NOISE CAME FROM THE REAR OF THE VEHICLE. DRIVER TOOK VEHICLE TO DEALER, AND MECHANIC DETERMINED THAT LEFT AND RIGHT REAR LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED. HOWEVER, THE DEALER STATED THE PART WAS ON NATIONAL BACK ORDER. CONSUMER HAS BEEN WAITING SINCE DECEMBER 2004.*AK

THE CHECK ENGINE LIGHT CAME ON. CONSUMER TOOK THE VEHICLE IN TO BE CHECKED AND EMISSION FLOW SENSOR WAS REPLACED, HOWEVER, THE CHECK ENGINE LIGHT WAS STILL ON.*AK

BROUGHT VEHICLE TO DEALER FOR UPPER BALL JOINT RECALL AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE ALSO BAD. DEALER SAID THEY COULD REPLACE THEM AT A CONSIDERABLE COST TO VEHICLE OWNER. OBVIOUSLY EQUALLY AS DEFECTIVE AS THE UPPER BALL JOINTS AND SHOULD ALSO BE COVERED BY A RECALL.*AK

THE VEHICLE VIBRATED AND PULLED TO THE LEFT WHEN DRIVING 50-60 MPH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. *JB THE CONSUMER STATED THAT THE WHOLE LEFT HUB ASSEMBLY NEEDED TO BE REPLACED. THE CONSUMER WAS TOLD THAT THE WHOLE FRONT TIRE ALMOST FELL OFF DUE TO A FAULTY WHEEL BEARING. *TC

I HAVE A DODGE DURANGO 2001. I NOTICE THAT THE WATER PUMP IS IN THE MIDDLE OF THE ELECTRIC WIRES AND WHEN THE WATER PUMP BROKE THE WATER RUINS THE ELECTRIC WIRES AND THEY HAVE TO BE CHANGED BECAUSE IT STARTS TO SHORT CIRCUIT AND THE WATER CAN GO TO THE MOTOR AND THE MOTOR CAN DIE. *AK

I HAVE A 2001 DODGE DURANGO THAT HAS PREMATUE WEARING OF TIE RODS AND BUSHINGS. I TRIED CONTACTING MY DEALERSHIP AND THEY WILL NOT COVER THIS BECAUSE OF 60,000MILES. I STARTED NOTICEING PROBLEMS AT 7,000 MILES WHEN MY TIRES STARTED TO WEAR PREMATURE. I TOOK THE CAR BACK TO THE DEALER AND THEY JUST REALINED THE VEHICLE. I AM ON MY THIRD SET OF TIRES ALREADY. BRAKES PLUS WON'T REALIGN THE CAR BECAUSE EVERYTHING IS SO WORN OUT. PLEASE ADVISE ME, I HAVE TO FIX THIS AND NOBODY WILL COVER THE COSTS. WHAT DO I DO.???*AK

VEHICLE STEADILY ACCELERATED WITHOUT APPLYING THE ACCELERATION PEDAL. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK

THE LOWER BALL JOINTS WEAR OUT PREMATURELY. DEALER HAS ALREADY REPLACED THE UPPER BALL JOINTS UNDER THE RECALL THAT WAS ISSUED. *AK

A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED, HOWEVER, DEALER STATED THAT THE PARTS WERE NOT AVAILABLE THIS HAD BEEN GOING ON FOR TWO MONTHS. *AK RECALL CAMPAIGN; THE CONSUMER STATED THAT SHE HAS HAD LIFETIME BRAKES INSTALLED ON HER VEHICLE TWICE. 4WD SHAFT WAS REPLACED TWICE. *TC

DURING A ROUTINE INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER OF THE LOOSE UPPER/LOWER BALL JOINTS. THE DEALERSHIP DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

AFTER TAKING THE VEHICLE INTO THE DEALER, THE CONSUMER WAS TOLD THE BALL JOINTS WERE NOT DEFECTIVE AND DID NOT NEED TO BE REPLACED. AFTER TAKING THE VEHICLE INTO ANOTHER DEALER, THEY FOUND THE DEFECT AND REPLACED THE BALL JOINTS. NHTSA BALL JOINT RECALL 04V596000. *JB

DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD. *NM

WHILE THE UPPER BALL JOINTS WERE BEING REPLACED UNDER A MANUFACTURER'S RECALL DEALER INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

NO PARTS WERE AVAILABLE FOR RECALL CAMPAIGN 04V596000 CONCERNING UPPER BALL JOINTS. HANOVER, DODGE, 717-637-1101. *AK

ONCE THE BALL JOINTS BECOME DEFECTIVE THE HUB ASSEMBLY BECOMES DEFECTIVE. CONSUMER HAD TO REPLACE THE HUB ASSEMBLY. *AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC

THE HUBS ALSO BECAME DEFECTIVE ONCE THE BALL JOINTS WERE DEFECTIVE. THIS SHOULD BE BROUGHT TO THE MANUFACTURER'S ATTENTION.*AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC

WE RECEIVED A RECALL NOTICE CONCERNING THE FRONT END PROBLEMS ON THE DODGE DURANGO BUT IT DOES NOT INCLUDE THE 2 WHEEL DRIVE AFTER 100,000 MILES. WE ARE 11,000 OUTSIDE THIS NOTICE BUT HAVE NOT BEEN ABLE TO DRIVE OUR VEHICLE DUE TO THIS PROBLEM. THERE ARE NO RESTRICTIONS ON THE 4X4. THIS SEEMS PRETTY BIASED ON THE PART OF THE DODGE CORPORATION. WHY THE DESCREPENCYI????????? *AK

THE PLASTIC WHEEL CAP THAT COVERS THE HUB KEEPS SEPARATING FROM THE WHEEL. I'VE HAD THREE REPLACED UNDER WARRANTY, THE TIRES HADN'T EVEN BEEN REMOVED FROM THE VEHICLE. THEY ARE EXPENSIVE TO REPLACE. POOR WHEEL DESIGN PREVENTS THE CAPS TO SNAP BACK INTO PLACE WHEN THEY ARE REMOVED, IE...TO BALANCE TIRES.*AK

NHTSA CAMPAIGN 04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ON JANUARY 5, 2005 ON THE UPPER BALL JOINT RECALL. OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER ASKING WHY WAS IT TAKING SO LONG TO GET THE PARTS FOR THE RECALL. OWNER WAS PUT ON A WAITING LIST FOR THREE WEEKS. AK THE DEALER TOLD THE CONSUMER THAT THEY CAN NOT MEET THE DEMANDS OF ALL THE RECALLS. *TC

NHTSA RECALL 04V596000; CONCERNING UPPER BALL JOINT WEAR. THE DEALER REFUSED TO HONOR THE RECALL WITHOUT AN EXPLANATION. *AK *SC *JB

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO DEALER FOR INSPECTION IT WAS FOUND THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED, OTHERWISE THE WHEELS COULD FALL OFF. *AK

THE FRONT END WOBBLED/SHIMMIED WHILE DRIVING. THE MECHANIC INDICATED THAT THE FRONT WHEELS WERE COMPLETELY LOOSE BECAUSE THE UPPER BALL JOINTS WERE WORN OUT. A RECALL WAS ISSUED ON THIS MAKE/MODEL AND YEAR, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK

CONSUMER RECEIVED RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, CONSUMER HAS BEEN WAITING FOR SOMETIME, ALMOST ONE MONTH, AND WAS BEING TOLD THERE WERE NO PARTS. *AK

NOT SURE EXACTLY WHEN THE LAST FAILURE WAS BECAUSE I DON'T TRAVEL "ALL" THE TIME... BUT WHEN I DO... SOMETIMES THE EMERGENCY FLASHERS COME ON BY THEMSELVES AND CANNOT BE TURNED OFF. THIS IS NOT GOOD WHILE TRAVELING DOWN THE INTERSTATE HIGHWAYS. THE FLASHER SWITCH DOES NOT WORK ANY LONGER AND THE FLASHERS CANNOT BE TURNED OFF. I HEAR CLICKING NOISES UNDER THE DASH AND HAVE EVEN TRIED PULLLING FUSES... YOU CANNOT TURN THE EMERGENCY FLASHERS OFF. MY DESTINATION IS ABOUT 250 MILES AWAY AND WHEN THIS DOES HAPPENS, THEY MAY CONTINUE TO FLASH ALL NIGHT LONG RESULTING IN THE BATTERY BEING DEAD THE NEXT DAY. I HAVE A FEELING THIS HAPPENS EVEN WHEN I DON'T TRAVEL BECAUSE SOMETIMES WHEN I WANT TO GO SOMEWHERE THE BATTERY IS DEAD AND THE TRUCK HAS BEEN SITTING IN MY GARAGE ALL NIGHT.THIS IS OBVIOUSLY AN ELECTRICAL PROBLEM THAT COULD EVENTUALLY RESULT IN A FIRE OR DEATH...*AK THE DEALER "MAXWELL DODGE" IN AUSTIN TEXAS IS "SPECIAL" AND DOES NOT HAVE TO ADHERE TO ANY "LAWS". THEY DO NOT WANT TO FIX THE UPPER BALL JOINTS ON MY 2001 DURANGO EITHER UNLESS I CAN LEAVE IT THERE "UNTIL THEY GET AROUND TO IT". THEY WON'T MAKE AN "APPOINTMENT" FOR THE 2 HOUR REPAIR NEEDED AND INSIST THAT I BRING IT THERE AND LEAVE IT UNTIL THEY READY TO GIVE IT BACK. WHAT A SCAM! I HOPE THAT YOU WILL REVIEW THIS MATTER AND CORRECT THESE ISSUES WITH THE UNETHICAL DEALERS THAT MANUFACTURERS CONTINUE TO ALLOW DISTRIBUTION AND SUPPORT OF THIER PRODUCTS.. THANKS, [XXX] 2001 DODGE DURANGO R/T 4X4 5.9 LITER VIN: [XXX]. *A

CONSUMER RECEIVED A RECALL NOTICE FOR THE BALL JOINTS ON THE DODGE DURANGO. HOWEVER, CONSUMER HAS CONTACTED THE DEALER A TOTAL OF THREE TIMES, AND THEY HAVE YET TO REPAIR THE VEHICLE DUE TO LACK OF PARTS. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO THE DEALER FOR REPAIRS RESULTS SHOWED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED AS WELL. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK THE CONSUMER HAS ATTEMPTED TO CONTACT THE MANUFACTURER FOR FOUR DAYS BUT ONLY GETS AN ANSWERING MACHINE. *NM

DURING A RECENT STATE INSPECTION ON MY 2001 DODGE DURANGO IT WAS FOUND THAT ONE OF MY UPPER AND BOTH LOWER BALL JOINTS WERE WORN EXTENSIVELY AND THAT THE VEHICLE FAILED INSPECTION.*AK I WAS SCHEDULED FOR A RECALL REPLACEMENT FOR THE UPPERS AS PER THE RECAL, HOWEVER AFTER CONTACTING DODGE, I WAS TOLD THAT THE LOWER BALL JOINT DAMAGE ARE UNRELATED TO THE RECALL. I FEEL THAT THE FAILURE AND DEFECT IN THE UPPER BALL JOINTS ARE THE PROXIMATE CAUSE OF THE LOWER BALL JOINT FAILURE, AND THAT THE RECALL SHOULD BE MODIFIED TO INCLUDE BOTH THE UPPER AND LOWER BALL JOINTS.

WHILE DRIVING AT ANY SPEED INTERMITTENTLY CONSUMER CAN FEEL THE VEHICLE SLIP IN/OUT OF GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

RECALL CAMPAIGN: THE CONSUMER RECEIVED A RECALL NOTICE REGARDING DEFECTIVE FRONT SUSPENSION AND MADE AN APPOINTMENT WITH THE DEALER. THE DAY BEFORE THE SCHEDULED APPOINTMENT THE REP CALLED STATING THAT THE PARTS WERE NOT AVAILABLE. *NM *JB

SAFETY IMPROVEMENT CAMPAIGN 04 V 596 000/BALL JOINT WEAR: THE CONSUMER STATED THE DEALER BROKE ONE OF THE LUG NUTS ON THE RIGHT FRONT WHEEL WHILE PERFORMING THE SAFETY REPAIRS AND THEY WANTED TO CHARGE THE CONSUMER FOR REPAIRING THE BROKEN LUG NUT. *JB

WHILE DRIVING 25 MPH, THE VEHICLE WOULD MAKES A HUMMING NOISE AND THE VEHICLE WOULD PULL TO THE RIGHT WHEN BRAKING. VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED. THE DEALER INFORMED THAT THEIR VEHICLE DID NOT FALL UNDER THE RECALL. *NM

VEHICLE IS EXPERIENCING PROBLEMS WITH THE SEAT BELTS. THE SEAT BELTS IN THE SECOND AND THIRD ROWS ARE HAVING DIFFICULTY GRIPPING AND LATCHING. IF THE VEHICLE COMES TO AN ABRUPT STOP THE BELTS WILL NOT HOLD THE PASSENGER IN POSITION. OWNER CONTACTED THE DEALERSHIP AND THE MANUFACTURER. BOTH TOLD THE OWNER THAT VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY WILL DO TO ASSIST THE OWNER. PROVIDE FURTHER DETAILS. *NM. CHRYSLER WAS NOT FULLY COOPERATIVE WHEN THE FIRST SEAT BELT FAILED AT THE END OF WARRANTY. THEY FIXED THE PROBLEM AFTER OWNER APPEALED TO DEALERSHIP OWNER. HA DHE NOT STEPPED IN CHRYSLER WOULD NOT HAVE FIXED THE SEAT BELT. CHRYSLER TOLD CONSUMER THAT THEY WILL CONTACT THE DEALERSHIP, BUT OWNER WOULD HAVE TO PAY A DIAGNOSTIC FEE TO HAVE THE OTHER FIVE SEAT BELTS EXAMINED. WHENOWNER ATTEMPTED TO RELAY THE SERIOUS NESS OF THIS SAFETY ISSUE, AND THE NEED FOR CHRYSLER TO MAKE REPAIRS, CHRYSLER LABELED THE OWNER AS A HAVING A RECORD OF A TROUBLE MAKER. OWNER FELT THAT CHRYSLER MUST BE COMPELLED TO TAKE SAFETY ISSUES, SUCH AS SEAT BELTS, SERIOUSLY. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT WHEN TAKEN IN FOR REPAIR, RESULTS SHOWED THAT THE LOWER BALL JOINTS NEED TO BE REPLACED AS WELL. DEALER WILL REPAIR AT OWNER'S EXPENSE. *NM

THE VEHICLE REAR DIFFERENTIAL WAS REPLACED AT 60000 MILES BECAUSE IT MADE NOISE. *NM WHILE THE REAR DIFFERENTIAL WAS BEING REPLACED THE DEALER INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS WERE BAD. THE CONSUEMR REQUESTED REIMBURSEMENT FOR THE BALL JOINTS SINCE THEY WERE RECALLED. *NM

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO MAKE THE REPAIR. *JB

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ABOUT THIS RECALL. OWNER LATER NOTIFIED THE LOCAL DODGE DEALERSHIP, AND WAS TOLD THAT PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER, AND THERE WAS NO ESTIMATED TIME FOR ARRIVAL. ALSO, OWNER CONTACTED THE MANUFACTURER, AND WAS ALSO INFORMED OF THE SAME. *AK

CONSUMER RECEIVED RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, THE DEALERSHIP TOLD CONSUMER THAT THE MANUFACTURER STATED THAT THEY WERE ONLY TO REPLACE THE BALL JOINTS, BUT CONSUMER WILL HAVE TO PAY FOR THE ALIGNMENT. *AK

THE DEALERSHIP IS NOT ABLE TO PERFORM THE UPPER BALL JOINT WEAR RECALL WITHIN A REASONABLE TIME. THE NEXT AVAILABLE APPOINTMENT IS 4-6 MONTHS BECAUSE THEY ARE ONLY PERFORMING 2 RECALL REPAIRS PER DAY. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO APPOINTMENTS UNTIL MAY, WHICH COULD BE DANGEROUS FOR CONSUMER TO OPERATE THE VEHICLE.*AK

THE AUTO SHOP INFORMED THE CONSUMER THAT THE FRONT PASSENGER SIDE WHEEL LUG NUT WAS LOOSE. PLEASE PROVIDED MORE INFORMATION. *JB

">BALL JOINT FAILURE. *BF THE CONSUMER WAS INFORMED THAT THE FRONT WHEEL WAS DANGEROUSLY LOOSE AND WAS UNSAFE TO DRIVE. THE HUB NUT WAS LOOSE. *TC

THE STEERING IN MY 2001 DURANGO HAS BEEN VERY LOOSE AND DIFFICULT TO CONTROL ESPECIALLY OVER ROUGH ROADS SINCE ABOUT 30,000 MILES. ABOUT A YEAR AGO WHEN THERE WAS APPROXIMATELY 45,000 MILES ON IT, THERE STARTED TO BE VERY LOUD NOISES COMING FROM THE FRONT WHEELS. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I NEEDED NEW BRAKE PADS BUT NOTHING WAS MENTIONED ABOUT THE BALL JOINTS. I HAD A MECHANIC LOOK AT THE BRAKES AND WAS TOLD THEY WERE FINE, BUT THAT THE UPPER AND LOWER BALL JOINTS SEEMED UNUSUALLY WORN. WHEN I HEARD OF THE RECALL DECEMBER 10, 2004 FOR THE UPPER BALL JOINTS, I TOOK MY VEHICLE IN TO BE CHECKED. THEY VERIFIED THAT THE UPPER BALL JOINTS WERE "ALMOST GONE" AND REPLACED THEM ACCORDING TO THE RECALL. HOWEVER, THEY THEN INFORMED ME THAT THE LOWER BALL JOINTS WERE JUST AS BAD AND NEEDED TO BE REPLACED "VERY SOON". I ASKED IF THE VEHICLE WAS STILL JUST AS UNSAFE AS WHEN I BROUGHT IT IN, AND WAS TOLD "YES". MY CONCERN AND QUESTION THEN IS WHY ARE THE LOWER BALL JOINTS NOT INCLUDED IN THE RECALL? DOES IT NOT MAKE SENSE THAT WHEN ONE HALF OF A SUSPENSION'S MOVING PART FAILS, THAT IT PUTS UNDUE STRESS ON THE OPPOSING PART, CAUSING IT TO FAIL AS WELL? ALSO, IF THE REPAIR OF THE UPPER BALL JOINT DID NOT MAKE MY VEHICLE SAFE, THEN WHAT IS THE PURPOSE OF THE RECALL?*AK

I WAS DRIVING ON A HIGHWAY OFFRAMP AT APPROXIMATELY 45 MPH. THE STEERING WHEEL LOCKED FOR APPROX 3 SECONDS. IT THEN UNLOCKED ALLOWING ME TO REGAIN CONTROL OF THE VEHICLE. THE STEERING CONTINUED TO LOCK AND UNLOCK PERIODICALLY. THE CAUSE WAS THE POWER STEERING PUMP. HOWEVER, THIS INCIDENT WAS DIFFERENT FROM THE NORMAL SITUATION WHERE POWER STEERING FAILS BECAUSE THE STEERING WAS ALSO SUBSTANTIALLY AFFECTED AT SPEED AND NOT JUST WHEN THE VEHICLE IS AT A VIRTUAL STANDSTILL. MY MILEAGE IS APPROX 65000.*AK

I HAVE A 2001 DODGE DURANGO. IT WAS MAKING A SQUEAKING NOISE AROUND THE DRIVER SIDE FRONT TIRES. I TOOK IN TO MY LOCAL DEALER. THEY KEPT MY CAR FOR 4 DAYS AND REPLACED THE SWAY BAR BUSHINGS AND THE SUSPENSION. THEY THEN TOLD ME THAT IT DIDN'T RECTIFY THE PROBLEM; THEREFORE, THEY WOULD KEEP AN OPEN TICKET ON THIS AND IF ANYTHING CAME UP SIMILAR TO MY PROBLEM THEY WOULD NOTIFY ME. WELL, THE NOISE HAS GOTTEN WORSE, AND WE HAVE SEEN NUMEROUS THINGS ON THE NEWS ABOUT THE UPPER BALL JOINTS. MY HUSBAND THEN CALLED THEM, AND THEY SAID THEY HAD NO SUCH PROBLEM, AND NO OPEN TICKETS OR RECORD OF MY BRINING IN THE CAR. I HAVE 2 CHILDREN AND NUMEROUS NIECES AND NEPHEWS WHO ARE WITH ME. I AM AFRAID THAT SOMETHING MIGHT HAPPEN. I DON'T FEEL THIS IS RIGHT WHEN YOU PAY A FORTUNE FOR A CAR. I THINK IT SHOULD BE SAFE. *JB

VEHICLE KEPT PULLING TO THE RIGHT, AND THE TIRES KEPT WEARING FROM THE OUTSIDE. THE BALL JOINTS HAD TO BE REPLACED.*AK....CONSUMER CLAIMED DEALER MEVER CHECKED THE ALIGNMENT. INSISTED THAT CONSUME RHAD TO BUY NEW TIRES BEFORE DEALER WOULD ALIGN THE VEHICLE. *AK

CONSUMER HEARD A CLICKING NOISE AND EXPERIENCED A SHAKING STEERING WHEEL AT LOW SPEEDS AND TURNS, MAKING THE ABILITY TO CONTROL VEHICLE UNEASY. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE VEHICLE NEEDED THE UPPER BALL JOINTS REPLACED.*AK

I RECENTLY HAD NEW TIRES PUT ON MY DURANGO AND WAS GOING TO HAVE A ALIGNMENT DONE. AT THAT TIME I WAS INFORMED THAT MY RIGHT UPPER BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED DUE TO EXCESSIVE WEAR. THIS SEEMS TO BE HAPPENING TO MOST OF THE DODGE LIGHT TRUCKS AND SUV'S AND IS OBVIOUSLY A DEFECT IN THE PRODUCT. I DID NOT HAVE THE REPAIR DONE AT THE TIME. IT IS TO COSTLY TO BUY BOTH TIRES AND HAVE TO DO THE REPAIRS AT THE SAME TIME ESPECIALLY AROUND CHRISTMAS. I FEEL THAT THIS IS THE RESPONSIBILITY OF DODGE TO CORRECT THE OBVIOUSLY DEFECTIVE EQUIPMENT.*AK