2000 Dodge Durango complaints

2000 DODGE DURANGO SLT--WHEN DRIVING AND HIT A SMALL CRACK OR BAD ROAD THE SUV GIVES A JERK IN THE FRONT LIKE IT IS PULLING TO EITHER SIDE REAL FAST CAUSING LOOSING OF CONTROL QUICKLY--IT IS VERY NOTICABLE--I JUST GOT THIS SUV LAST MONTH AND THERE IS SOMETHING WRONG WITH WHY THE CAR JUMPS OUT OF CONTROL WHEN YOU HIT A BAD SPOT IN THE ROAD--TRY TO DODGE THE BAD ROADS BUT IS IMPOSSIBLE!*AK

TRANSMISSION HAS IRREGULAR SHIFTS BETWEEN GEARS. IT SEEMS TO FLUCTUATE BETWEEN 1ST AND 2ND GEAR, OR LIKE IT CAN'T PICK WHICH GEAR IT WANTS TO BE IN. TRANSMISSION CLUNKS BETWEEN DRIVE AND REVERSE. LARSON DODGE IN PUYALLUP TOLD ME IT WAS NORMAL AND THAT I SHOULD PAY FOR A TRANSMISSION FLUID CHANGE EVEN THOUGH IT WAS STILL UNDER FACTORY WARRANTY. SAID IT NEEDS SYNTHETIC TRANNY FLUID. ONLY 30K MILES ON IT.*AK

THERE WAS A LOUD SQUEAKING AND CLUNKING NOISE COMING FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO PULLED VERY HARD TO THE RIGHT. HAD IT ALIGNED TWO SEPARATE TIMES WITH NO NOTICEABLE DIFFERENCES. TOOK TO A ALIGNMENT SHOP, AND WAS TOLD THE UPPER BALL JOINT WAS LOOSE. THEY RECOMMENDED TAKING TO DEALER FOR WARRANTY WORK ON SUSPENSION BEFORE ALIGNMENT. DEALERSHIP MADE 'REPAIRS' TO FRONT AND REAR SUSPENSION (8-2002) NOW (7-2003), VEHICLE IS LEANING TOWARDS THE DRIVER SIDE WHILE PARKED. IT IS 2" LOWER ON DRIVER SIDE THEN PASSENGER SIDE. ALSO, NOW HEARING ANOTHER SQUEAKING SOUND FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO DIVES HARD WHEN IT HITS A BUMP AT 35-65+ MPH. ALMOST LOSE CONTROL OF VEHICLE. I DON'T FEEL SAFE DRIVING IT NOW AFTER HEARING ABOUT THE INVESTIGATION ON THE SUSPENSION. I HAVE A 2 YEAR OLD SON AND A BABY GIRL DUE AUGUST 30TH. ALL OF THE COMPLAINTS ONLINE SOUND IDENTICAL TO WHAT MY DURANGO IS DOING!*AK

2000 DODGE DURANGO - UPPER AND LOWER BALL JOINTS FAILED IN THE FRONT SUSPENSION AND HAD TO BE REPLACED WITH ONLY 40,500 MILES. AFTER MANY COMUNICATIONS WITH THE AREA MAN FOR DAIMLER CHRYSLER THEY FINALLY PAID FOR THE REPAIRS. COST ON THIS REPAIR WAS ESTIMATED AT $1000. COSTLY REPAIR WITH THIS FEW MILES.*AK

LOUD POPPING NOISE HEARD COMING FROM THE FRONT END OF THE VEHICLE WHEN TURNING.*AK

THE FRONT END CONTROL ARM WAS REPLACED AFTER INSPECTION DUE TO WEAR WHEN NEW TIRES WERE INSTALLED. *AK

WITH REFERENCE TO A 7/23/03 NEWSPAPER ARTICLE FROM THE NHTSA REGARDING 81 COMPLAINTS ALLEGING THAT THE FRONT SUSPENSION BALL JOINTS ARE WEARING OUT PREMATURELY ON THE DODGE DURANGOS, I WOULD LIKE TO ADD MY VEHICLE TO THAT COUNT.*AK ON 7/16/02 I HAD THE RIGHT FRONT UPPER CONTROL ARM REPLACED ON MY 2000 DODGE DURANGO TO REMEDY A NOISE PROBLEM. THIS WAS DONE AT THE AUTO DEALER AT MY EXPENSE.

CONSUMER STATES THE OTHER DAY HE WENT TO HAVE A FRONT END ALIGNMENT DONE, AND WAS TOLD THAT IT COULD NOT BE DONE BECAUSE BOTH THE UPPER AND LOWER BALL JOINTS WERE WORN BEYOND LIMITS. CONSUMER DID NOT HAVE THE WORK DONE BECAUSE OF THE COST. *AK

WHEN DRIVING THERE IS A LOUD CLUNG NOISE IN THE FRONT END. TOOK VEHICLE TO DEALER, DEALER STATED THAT THE UPPER BALL JOINTS WERE FAILING. *AK

CONSUMER TOOK VEHICLE INTO THE DEALER TO INSPECT THE FRONT END SINCE IT FELT LIKE IT WAS WAVING. DEALER REPLACED BOTH SIDES, UPPER AND LOWER BALL JOINTS. *AK

CONSUMER STATED THAT AFTER HAVING VEHICLE SERVICED TECHNICIAN NOTICED PASSENGER'S SIDE BALL JOINT NEEDED TO BE REPLACED. *AK

AT 2 MPH THE DRIVER'S FRONT TIRE FELL OFF, CAUSING OVER $2000.00 DAMAGE. VEHICLE WAS RESTING ON THE WHEEL. UPPER BALL JOINTS HAD FAILED. FRONT END HAD BEEN CHECKED BY MECHANIC TWO MONTHS PRIOR, WAS WITHIN SPECS.*AK

I HAVE A PROBLEM WITH A GRINDING NOISE, AND TURNING RADIUS PROBLEM THAT JUST STARTED WITH REGARD TO THE 2000 DODGE DURANGO. MY VEHICLE IS OBVIOUSLY OUT OF WARRANTY, BUT HAVE BEEN TOLD BY QUICK INSPECTION OF NON-DEALER MECHANIC THAT THIS MAY BE RELATED TO THE BALL JOINT PROBLEM THAT IS BEING CURRENTLY INVESTIGATED AND WAS URGED TO FILE COMPLAINT AND GET THE VEHICLE INSPECTED BY A DEALER ASAP. *AK

THIS COMPLAINT IS RELATED TO THE DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS AND CONTROL ARMS WEARING OUT PREMATURELY. AT 28,433 MILES I EXPERIENCED FRONT SUSPENSION PROBLEMS. THE LOCAL CHRYSLER DEALERSHIP COULD NOT FIND ANYTHING WRONG. AT 38,801 MILES "THEY" WERE ABLE TO PINPOINT THE PROBLEM AND REPLACED THE FRONT AND REAR SWAY BAR BUSHINGS AND INNER AND OUTER TIE RODS. AT 45,390 MILES THE PROBLEM REOCURRED AND THE TIE RODS, UPPER BALL JOINTS AND CONTROL ARMS WERE REPLACED AGAIN! AFTER READING THE RELATED ARTICLE ON YOUR WEBSITE, I WANTED TO EXPRESS MY CONCERN AND ENCOURAGE YOU TO FURTHER YOUR INVESTIGATION.*AK

BALL JOINTS DEFECTIVE ON 2000 DODGE DURANGO.45,000 MILES AND NEED REPLACED ALREADY. (UPPER BALL JOINTS). *AK

CONSUMER TOOK VEHICLE TO MECHANIC FOR TIRE AND ALIGNMENT SERVICE. MECHANIC ADVISED CONSUMER COULD NOT PERFORM ALIGNMENT SERVICE BECAUSE BALL JOINTS WERE WORN EXCESSIVELY AND NEEDED TO BE REPLACED.*AK

OUR 2000 DODGE DURANGO R/T - NEEDED UPPER BALL JOINT REPLACED, DUE TO THE DAMAGE THAT CAUSED- WE ALSO HAD TO REPLACE ALL OF OUR TIRES. *AK

CONSUME STATES UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. DEALER NOTIFIED. *AK

CONSUMER STATES TOP BALL JOINTS SEPARATED AND WHEEL FELL OFF WHILE DRIVING. DEALER NOTIFIED. *AK EA03-023

CONSUMER STATES WHEN MAKING A TURN THERE IS A POPPING NOISE IN THE FRONT OF VEHICLE. TOOK TO DODGE, AND DODGE REPLACED THE UPPER CONTROL ARM BUSHINGR. THE POPPING STOPPED. *AK

SLIGHT LOSS OF CONTROL OF VEHICLE OR SHIMMERING WHILE DRIVING. HAS HAPPENED A FEW TIMES. GAIN CONTROL AFTER FEW SECONDS. 2000 DODGE DURANGO. *AK

CONSUMER STATES WHILE TRAVELING OVER BUMPY ROADS CONSUMER WOULD HEAR A NOISE COMING FROM FRONT END OF VEHICLE DUE TO SUSPENSION. *AK

I TOOK MY CAR INTO GET THE TIRES ROTATED AND THE TIRE TECH TOLD ME THE FRONT UPPER BALL JOINTS WERE ABOUT TO BREAK AND I WAS LUCKY I HAVENT GOT INTO A CAR ACCIDENT YET. HE SAID MY CAR WAS UNSAFE TO DRIVE AND I NEEDED IT TO BE FIXED AS SOON AS POSSIBLE. I SAW ALL THE REPORTS AND NEEDED TO REPORT MINE TOO. *AK

AFTER GETTING NEW TIRES FOR MY 2000 DODGE DURANGO I WAS TOLD THAT THE UPPER BALL JOINTS AND ARM HAD TO BE REPLACED "OR THE WHEELS WOULD FALL OFF." I HAVE 59,000 MILES ON THE VEHICLE. 4X2, NEVER OFF ROAD.*AK

I HAVE A 2000 DODGE DURANGO, AND I HAVE BEEN EXPERIENCING, FRONT SUSPENSION PROBLEMS.WHEN YOU ARE TURNING OR DRIVING AT ANY RATE OF SPEED IT MAKES A CREEKING NOISE, AND A CLICKING NOISE. I TOOK IT TO GOODYEAR AND THEY TOLD ME THE BALL JOINTS NEED TO BE REPLACED, UPPER AND LOWER. THERE IS ONLY 52000 MILES ON MY TRUCK, I TOOK IT TO THE DEALER AND THEY SAID THEY CAN NOT DUPLICATE THE PROBLEM. THE COST FOR REPAIR IS OVER $1000.00 DOLLARS. WITH ALL THE COMPLAINTS YOU ARE RECIIVEING I THINK THERE SHOULD BE A RECALL AND THE DEALERS SHOULD BE REPAIRING THE PROBLEMS AT THERE EXPENSE. *AK

REAR END MAKES A WHINING SOUND AND CAN BE PUT INTO DRIVE WITHOUT PRESSING BRAKE.*AK

STEERING MAKES POPPING NOISES WHEN TURNING RIGHT OR LEFT. STEERING HAS BEGUN TO FREEZE WHEN TURN TO THE RIGHT.MOSTLY OCCURS ON INTERSTATE ON/OFF RAMPS. *AK

DEFECTIVE UPPER FRONT BALL JOINT - CHRYSLER HAS FAILED TO PROVIDE REPACEMENT PARTS FOR OVER 1 1/2 MONTHS. TRUCK IS UNSAFE TO DRIVE. HAS BEEN SITTING AT MY WORK IN THE BACK PARKING LOT FOR OVER A MONTH. LEFT UPPER BALL JOINT IS READY TO BREAK. I AM LUCKY THAT I WORK FOR A CAR DEALERSHIP AND WAS MADE AWARE OF THE PROBLEM BEFORE I GOT HURT.

2000 DODGE DURANGO. ON TWO OCCASIONS I HAD MY DURANGO IN FOR PREMATURE BALLJOINTS. THE LEFT UPPER AND LOWER HAD TO BE REPLACED AND THEN THE RIGHT AND LEFT TIE RODS. I WAS TOLD THAT THE TIERODS SHOULD HAVE BEEN REPLACED WHEN THE BALLJOINT WAS REPLACED. I ONLY HAD APPROXIMATELY 40,000 MILES ON MY CAR WHEN THEY WERE REPLACED. I HAD TO PAY $150 PLUS A CAR RENTAL FOR THIS REPAIR WHICH TOOK TWO DAYS BECAUSE THE DEALER DIDN'T HAVE THE PARTS IN STOCK.

VEHICLE'S STEERING GEAR AND IMMEDIATE SHAFT HAD TO BE REPLACED, DUE TO PART FAILURE , WHILE HAVING A ROUTINE INSPECTION DONE.

MY UPPER RIGHT BALL JOINT BROKE AND SEPARATED THE WHEEL FROM THE VEHICLE. FORTUNATELY, NO ACCIDENT ONLY BECAUUSE OF THE SLOW SPEED OF THE VEHICLE. THIS SEEMS TO BE QUITE A WEEK AND DANGEROUS LINK FOR A 2000 DODGE DURANGO WITH 40000 MILE AND NEVER WAS USED IN OFF ROAD. EA03-023

WHEN GOING OVER RIPPLES OR BUMPS IN THE ROAD AT AROUND 15 TO 35 MPH, YOU CAN HEAR A STRANGE KNOCKING NOISE COMING FROM THE RIGHT FRONT SUSPENSION. ALSO, YOU CAN NOTICE THE LOOSENESS IN THE SUSPENSION WHEN GOING OVER RIPPLES WHEN MAKING A SHARP RIGHT TURN. A TOTAL OF 3 TIMES VEHICLE HAS BEEN IN SHOP (KIMS OF LAUREL). THE 1ST TIME I TOOK TO BE SERVICE, THE DEALER MADE A FALSE STATEMENT THAT THE ROTORS NEEDED TURNING (I WAS CHARGE FOR TURNING ROTORS WHEN THAT WASN'T THE PROBLEM. AFTER COMPLAINING, CHARGES WERE WAIVED). I WAS WITHOUT OUT VEHICLE THE 2ND TIME FOR A TOTAL OF 18 DAYS AND THE PROBLEM STILL WASN'T SOLVED. HAD TO TAKE VEHICLE BACK THE 3RD TIME AND AS SOON AS I DROVE OFF LOT, THE LOOSENESS AND KNOCKING NOISE WAS VERY NOTICEABLE WHEN GOING OVER BUMBS. PROBLEM STILL EXISTS. VERY UNHAPPY WITH SERVICE.*AK

BACKING OUT OF DRIVEWAY TURNING WHEEL TO RIGHT FELT LIKE I HIT SOMETHING, GOT OUT AND LOOKED AROUND VEHICLE, FOUND NOTHING. BACKED INTO STREET, KNEW SOMETHING WAS WRONG, LOOKED AT FRONT TIRE ON PASSENGER SIDE, WHEEL WAS COCKED. CALLED TOW TRUCK AND CERTIFIED MECHANIC SAID BALL JOINT WAS BROKEN.*AK EA03-023

WHEN I HAD FRONT BRAKES PUT ON MY 2000 DURANGO LAST MONTH, IT WAS NOTED THAT THE BALL JOINTS NEED TO BE REPLACED. I HAVE 48,000 MILES ON THIS TRUCK.

CONSUMER STATES THAT THE TIRES ARE ROUNING OUT, CAUSING VIBRATION IN THE STEERING WHEEL. TOOK TO DEALER, AND DEALER WAS OFFERING TO REPLACE THE BAD TIRE WITH A BRAND NEW SAME BRAND MODEL TIRE.*AK

I OWN A 2000 DODGE DURANGO. ON TWO DIFFERANT OCCASIONS I HAVE TAKEN MY DURANGO TO THE LOCAL DODGE DEALER TO HAVE THEM INVESTIGATE A POPPING SOUND IN THE FRONT END OF THE TRUCK. ON BOTH OCCASIONS THEY SAID THERE IS NOTHING WRONG AND THEY CAN'T FIND A PROBLEM WITH ANYTHING.*AK

I HAVE A 2000 DODGE DURANGO. I READ WHERE THE GOVERNMENT IS INVESTIGATING THE UPPER BALL JOINTS ON THE FRONT SUSPENSION. MINE HVE BEEN REPLACED THREE TIMES. THERE IS A MAJOR DEFECT HERE.THE LAST TIME I TOOK IT IN THE STEERING WHEEL HAD STARTED TO WOBBLE. I DIDN'T KNOW WHAT IT WAS UNTIL I READ THE ARTICLE IN THE NEWSPAPER.

POWER STEERING

HAD TO REPLACE THE TRANSMISSION AT 41,000 MILES ON OUR 2000 DODGE DURANGO. AROUND 30,000 MILES THE SUV'S RPM'S WOULD FLUCTUATE AND STALL AT STOPS. IT WOULD DO IT SPURATICALLY, YET BASICALLY DAILY. THE PLACE WHERE WE HAD IT SERVICED SAID THEY WOULD HAVE TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. SINCE THIS DIDN'T HAPPEN ALL OF THE TIME THE SERVICE DEPARTMENT COULD NOT DUPLICATE IT. ON ONE OCCASSION THE SUV STALLED AND WE IMMEDIATELY DROVE IT TO THE SERVICE DEPARTMENT THEY DID TELL US THERE WAS A SERVICE BULLETIN ISSUED ABOUT THE COMPUTER NEEDING REPROGRAMMED BECAUSE OF HIGH RPM'S WHILE IDLING. SO THEY REPROGRAMMED THE COMPUTER. THAT LASTED FOR A COUPLE OF DAYS AND WE WERE CALLING THE SERVICE DEPARTMENT AGAIN. THIS TIME THEY SAID THEY COULD REPROGRAM THE COMPUTER AGAIN BUT WOULD HAVE TO CHARGE US $60.00 DO IT. FEELING THAT WE SHOULD NOT HAVE TO PAY FOR THIS WE DID NOT HAVE IT DONE. IT WAS SHORTLY AFTER THAT MY HUSBAND WAS DRIVING THE DURANGO AND IT QUIT WORKING THE TRANSMISSION LIGHT CAME ON AND THE ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AND WE WERE NOTIFIED THAT THE TRANSMISSION WAS BAD AND THEY HAD TRIED TO REBUILD IT BUT THAT DID NOT WORK SO THEY WERE PUTTING A BRAND NEW TRANSMISSION IN THE 2000 DURANGO WITH 41,000 MILES. LUCKILY WE HAD PURCHASED AN EXTENDED WARRENTEE AND ONLY HAD TO PAY $50.00 TO REPLACE THE TRANSMISSION. WE HAD CONTACTED DAMLIER CHRYSLER AND TOLD THEM ABOUT THE SITUATION AND I AM VERY DISAPPOINTED IN THEIR COMPANY THEY ACTED

UPPER BALL JOINTS FAILED ON MY 2000 DODGE DURANGO WITH 42,000 MILES. THIS IS SUPPOSEDLY A HEAVY DUTY TRUCK AND HAS NEVER TOWED ANYTHING NOR BEEN OFFROAD. ONLY LIGHT DUTY COMMUTER DUTY. THIS IS A VERY COMMON PROBLEM AND REPRESENTATIVE OF A DESIGN DEFECT. ENTIRE WHEEL ASSEMBLY CAN FALL OFF VEHICLE WHILE DRIVING.*AK

TOOK MY 2000 DODGE DURANGO IN TO HAVE ABS SENSOR REPLACED AND WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED, AND THAT I WAS TAKING THE CHANCE OF HAVING A TIRE FALL OFF WHILE DRIVING IF NOT DONE SOON. I INQUIRED IF IT WASN'T UNUSUAL TO HAVE TO REPLACE UPPER BALL JOINTS AT 40,000 MILES AND WAS TOLD THAT IT WAS NOT. I ALSO ASKED IF DODGE WAS SELLING VEHICLES THAT HAVE TIRES FALLING OFF WHILE DRIVING AFTER 40,000 MILES AND WAS TOLD THAT THEY WERE NOT. *AK

THE UPPER BALL JOINTS WORE OUT AND WAS REPLACE BY AN INDEPENDENT MECHANIC. THE TWO FRONT TIRES WERE REPLACED. PLEASE PROVIDE DETAILS.

WHILE DRIVING VEHICLE BEGAN SWERVING FROM LEFT TO RIGHT, CAUSING CONSUMER TO LOSE CONTROL. CONSUMER APPLIED THE BRAKES, AND THE TRUCK COLLIDED INTO A DITCH ON THE SIDE OF THE ROAD, RESULTING IN CONSUMER INJURY AND VEHICLE FRAME DAMAGE. RELATED PURSUIT PE 03-032.*AK

I OWN A 2000 DODGE DURANGO 4WD. HAVE NEVER HAD IT OFF-ROAD. ONLY 25,000 MILES ON IT. TOOK THE DURANGO IN FOR WV STATE INSPECTION. THE GARAGE WHERE I HAD BOUGHT IT FOUND THAT THE RIGHT BALL JOINT WAS SO WORE OUT THAT IS WAS NOT SAFE FOR ME TO DRIVE THE VEHICLE. I EXPERIENCED NO DIFFICULTY IN THE STEERING. NO PROBLEMS SHOWED UP AS I COULD TELL. I HAD JUST RETURNED FROM AN INTERSTATE TRIP WHERE MY SPEED WAS UP TO 70 MPH. I WANTED TO REPORT THIS, BECAUSE I HEARD ON THE LOCAL NEWS THAT OTHER DURANGO OWNERS WERE EXPERIENCING SIMILAR PROBLEMS AND YOU WERE TAKING COMPLAINTS ON THIS SAFETY ISSUE.

EXCESSIVE TIRE WEAR ON 2000 DODGE DURANGO. NEW FRONT TIRES CUPPED AFTER 5000 MILES. COULD THIS BE RELATED TO A POTENTIAL DEFECT CURRENTLY UNDER INVESTIGATION PER A 7/22/03 NEWS RELEASE?. *AK

ENGINE SLUDGE BUILD UP IN 2000 DODGE DURANGO.*MR THE BUILD UP WAS THE RESULT OF THE DESIGN FLAW OF THE INTAKE MANIFOLD. *PH

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH BRAKES NOT WORKING PROPERLY. ALSO, ROTORS HAVE BEEN CHANGED TWICE. MANUFACTURER WAS CONTACTED, AND STATED THAT IT WAS NORMAL USAGE IN THE VEHICLE.*AK

BRAKE ROTORS WARP AFTER 3,000 MILES EVERY TIME THEY ARE REPLACED/TURNED-MAKES FOR VERY EXPENSIVE MAINTAINENCE. ALSO, WHEN BRAKING ON A "BUMPY" SURFACE (LIKE A ROAD UNDER CONSTRUCTION), BRAKES PULSE AND DO NOT STOP VEHICLE!!! *AK

THE SEATBELTS IN OUR 2000 DODGE DURANGO IN THE ROW BEHIND THE DRIVER BECOME UNBUCKLED AT WILL AND SOMETIMES THEY DON'T WANT TO LATCH. THE CHILDREN RIDE IN THAT ROW. I NOW MOVED THEM TO THE THIRD ROW BUT I DON'T TRUST THOSE EITHER. WHAT IS GOING ON? YOU HAVE TO PUSH DOWN ON THE CHILD CAR SEAT TO TIGHTEN IT AND EVEN WHEN IT LATCHES, IT WILL COME UNDONE AT SOME POINT DURING THE DRIVE. IT IS OUTRAGEOUS THAT A CAR SHOULD HAVE THAT PARTICULAR DEFECT. MY 11-YEAR OLD TOYOTA CELICA HAD WORKING SEATBELTS UNTIL THE END!*AK

AIR CONDITIONER NOT COOLING WHEN 85 DEGREES OR HOTTER. WHEN SET TO MAX AC, ONLY GET COOL OR WARM AIR. THE VEHICLE IS A 2000 WITH ONLY 50,000 MILES ON IT. I HAVE HAD IT BACK TO THE USED CAR DEALER AND THEY SAY EVERYTHING SEEMS TO BE WORKING PROPERLY.*AK