SIDE VIEW MIRROR BASE IS TOO LARGE TO SEE THROUGH, AND IS BLOCKING THE VIEW WHEN TRYING TO MAKES TURNS. DEALER HAD BEEN CONTACTED FOR THIS SITUATION. *AK THE OVER SIZED OUT SIDE MIRROR IS A DESIGN FLAW AND THE DRIVER IS EXPERIENCING DIFFICULTY IN MAKING LEFT TURNS. *YH
2000 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE VEHICLE ACCELERATOR IS STICKING. YH
AIR CONDITIONING BLOWS OUT HOT AIR. NEVER HAS BEEN THAT COLD. REAR END HAS A HOWLING NOISE BETWEEN 45 AND 55 MPH.
VEHICLE WILL ACCELERATE ON ITS OWN ACCORD..FORCES TO DRIVER TO BRAKE HEAVIER THAN NORMAL USE. VEHICLE IDLES AT A RATE THAT ALLOWS TO PULL OUT OF PARK SPACE IF BRAKE IS NOT DEPRESSED. IF BRAKE IS ALLOWED TO RELEASE MOVING OF VEHICLE CAN CAUSE AN ACCIDENT. HAS MAINTAIN A SPEED OF APPROXIMATELY OF 12 MILES PER HOUR OVER A INCLINED GRADE GOING OVER 3 SPEED BUMPS. THE STEERING COLUMN HAS A POPPING SOUND AND THAT CAN ALSO BE FELT WITH FEET ON FLOOR BOARD. HAVE HAS BACK TO A DODGE DEALER 3 TIMES. ALL 3 TIMES WE ARE TOLD COMPUTER SHOWS NOTHING WRONG AND SERVICE DEPARTMENT SAYS " WHAT DO YOU WANT ME TO DO ABOUT IT".. MANAGEMENT HAS GIVEN NO SATISFACTION. I HAVE SMALL CHILDREN THAT RIDE IN THIS MANUFACTURES DEFECTED AUTOMOBILE. I FEAR A OUT OF CONTROL ACCELERATION WILL OCCURE AND THE STEERING WILL MALFUNCTION CAUSING INJURY. PLEASE ADVISE. THANK YOU. *AK
WHILE DRIVING ABOUT 10 MPH AND WHEN APPLYING BRAKE PEDAL VEHICLE KEPT ACCELERATING. THIS HAPPENED TWICE.*AK
TRANSMISSION CLICKS FOR 2-3 SEC WHEN SHIFTER IS MOVED BETWEEN GEARS.*AK
REAR BRAKE CALIPERS SEEM TO CATCH AND POP CONSTANTLY AT LOW SPEEDS WITHOUT APPLYING PRESSURE TO BRAKE PEDAL. *AK
TRANSMISSION CLICKS FOR 2-3 SECONDS WHEN SHIFTED FROM PARK OR FROM DRIVE TO REVERSE. DEALER STATES THAT THIS IS NORMAL ALTHOUGH IT DID NOT APPEAR UNTIL TRUCK HAD OVER 7K MILES DRIVEN. SEEMS TO BE TOO LOUD AND INCONSISTENT TO BE NORMAL. *AK
WHEN THE CARGO AREA HAS ITEMS IN IT, AND WHILE DRIVING AND COMING TO A SUDDEN STOP, THIRD REAR SEATBACK MOVES BACK AND FORTH IN WHICH A CHILD MAY SIT ON THESE THIRD SEAT, AND MAY BE CAUGHT IN BETWEEN THE SEAT AND THE SEAT BACK. THIS COULD CAUSE INJURIES TO THE CHILD. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER WAS INSIDE OF A PARKING LOT AND SMELLED A STRANGE ODOR COMING FROM REAR OF VEHICLE. AT THIS TIME SHE THOUGHT IT WAS ANOTHER VEHICLE . WHEN SHE GOT OUT OF VEHICLE,SHE NOTICED WHITE SMOKE COMING FROM UNDERNEATH VEHICLE, AND THERE WAS GASOLINE POURING FROM THE PIPE. THERE WERE NO PRIOR WARNINGS VEHICLE WAS TOWED TO THE DEALERSHIP.*AK
WHILE DRIVING VEHICLE WOULD MAKE FUNNY NOISES IN THE FRONT DIFFERENTIAL. ALSO, WOULD PULL TO THE RIGHT IF STEERING WHEEL WAS LET GO & BRAKES NOT APPLIED. TOOK VEHICLE TO DEALERSHIP & INFORMED CONSUMER IT WAS A CASTER ADJUSTMENT & IT WAS ALREADY DONE. HOWEVER, PROBLEM STILL EXISTED. TOOK TO DEALERSHIP IN ARIZONA, AND INFORMED CONSUMER THAT IT WAS A DESIGN FLAW, AND MANUFACTURER KNEW ABOUT IT*AK.
GEARS COULD BE CHANGED WITHOUT DEPRESSING THE BRAKE PEDAL. THERE IS NO TRANSMISSION INTERLOCK SYSTEM. *AK WHEN THE GEAR IS SHIFTED FROM PARK TO REVERSE, THE DASH SHOWS IT WRONG. *YH
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHEN DRIVING IN STOP AND GO TRAFFIC AT SPEED OF 5-10 MPH VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN STARTING UP CAR ACCELERATED WITHOUT APPLYING BRAKES.*AK *ML
VEHICLE HAS SEVERE WHINING NOISE FROM REAR DIFFRENTIAL.ALSO HAS GRINDING/CLICKING NOISE TO DATE, REAR DIFFERENTIAL RING AND PINION HAS BEEN REPLACED (NOT FIXED); COMPLETE REAR END ASSEMBLY INSTALLED 05/01/00 (NOT FIXED), DEALER CONTACTED ME AND TOLD ME THEY WOULD "REBUILD THE NEW ASSEMBLY TO TRY TO CORRECT THE PROBLEM, AND WOULD NOT GIVE ME THE VEHICLE BACK UNTIL IT HAS BEEN CORRECTED." THIS IS 3 ATTEMPTS AT THE SAME PROBLEM, I.E., NEW GEAR SET; NEW REAR END ASSEMBLY; CURRENTLY REBUILDING THE NEW REAR END ASSEMBLY (WITHOUT EVER HAVING RETURNED VEHICLE TO ME WITH NEW REAR END INSTALLED). *AK
I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE ENGINE CHECK LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?*AK
ENGINE MISSES AT IDLE SPEED. RPM'S VARY FROM 800 TO 500 AND SOMETIMES DOWN TO 300 AT WHICH POINT THE ENGINES STARTS TO LUG AND STRAINS TO KEEP RUNNING. IT DOESN'T DO THIS ALL THE TIME. FIRST THING IN THE MORNING USUALLY AND USUALLY WHEN I HAVE JUST COME OFF OF THE INTERSTATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS NEITHER WHICH HAVE BEEN ABLE TO FIND A PROBLEM.(NO CHECK ENGINE LIGHT....THEN NO PROBLEM). *AK
DRIVER SIDE MIRROR DOES NOT SHOW OBJECTS WHILE TURNING. YH
IN COOL WEATHER, I GET A THICK WHITE EMULSION BUILDUP ON THE INSIDE OF THE OIL FILLER CAP, TO THE POINT WHERE IT IS DRIPPING DOWN INTO THE CRANKCASE AND GETTING SUCKED INTO THE PCV VALVE. THE LOCAL DEALER, NOT THE ONE WHERE I BOUGHT IT, TELLS ME THIS IS NORMAL AND TO JUST WIPE IT OUT. HAVING WORKED ON CARS FOR OVER 30 YEARS, I DO NOT SEE THIS AS NORMAL. IT SEEMS THAT EXCESIVE MOISTURE IS GETTING INTO THE CRANKCASE FROM SOMEWHERE. *AK
CHILD CRAWLED OUT OF CAR SEAT AND PLACED TRANSMISSION INTO DRIVE, CAR TOOK OFF, ABLE TO CHASE IT DOWN AND STOP VEHICLE. AT A BUS STOP WHERE MANY KIDS WERE AROUND AND COULD HAVE BEEN HIT IF DRIVER WAS NOT RIGHT NEXT TO VEHICLE. *AK
VEHICLE MAKES GRINDING NOISE...CHRYSLER UNABLE TO DIAGNOSE PROBLEM. WHEEL BEARING REPLACED, DRIVESHAFT REPLACED, MOTOR MOUNT SHIM MACHINED AND INSTALLED...TO NO AVAIL. CHRYSLER NOW BELIEVES IT COULD BE THE FRONT DIFFERENTIAL. CHRYSLER IS BASICALLY EXPERIMENTING WITH VEHICLE IN HOPES THAT NOISE WILL GO AWAY. I HAVE REQUESTED THAT THE VEHICLE BE RETURNED TO CHRYSLER (THROUGH VEHICLE BUY BACK PROGRAM). LONG TERM RELIABILITY AND SAFETY OF VEHICLE QUESTIONABLE AT THIS TIME. DRIVETRAIN HAS BEEN DETERMINED TO BE CAUSE OF PROBLEM. *AK
CONSUMER WAS DRIVING WHEN TRANSMISSION BECAME INOPERATIVE AT ONLY 3000 MILES. DEALER WILL REPLACE COMPLETE TRANSMISSION, BUT IT IS ON BACK ORDER.NO TRANSMISSION PARTS ARE AVAILABLE AT THIS TIME. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING AT APPROX. 40-45 MPH STEERING WHEEL COMPLETELY FELL OFF, IT WAS HOLDING ON BY 3 WIRES WHICH COULD HAVE CAUSED LOSS OF VEHICLE CONTROL. DEALER IS INSPECTING VEHICLE. *AK
THE CAR IS HARD TO CONTROL (STEER) AND THE DEALER HAS WORKED ON IT TWO TIMES AND IS UNABLE TO CORRECT THE PROBLEM. THE STAR HOT LINE WAS CALLED TODAY, AND I WAS TOLD TO BRING THE CAR IN IN SIX DAYS AND THEY WOULD WORK ON IT AGAIN. I AM CONCERNED ABOUT HOW SAFE IT IS ON THE ROAD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Dodge Durango → · Every Durango year → · How the figures are calculated →