I OWN A 2000 DODGE DURANGO. I RECENTLY TOOK IT INTO MY MECHANICS TO HAVE THE BRAKES WORKED ON. MY MECHANIC THEN CALLED ME AND INFORMED THAT THE FRONT LEFT UPPER BALL JOINT WAS SEVERELY WORN AND NEEDED REPLACED AND THAT THE VEHICLE WAS VERY UNSAFE TO BE DRIVING. HE THEN EXPLAINED TO ME HE HAD SEEN AN ARTICLE REGARDING DODGE DURANGOS IN THE NEWS AND SHOWED ME THE ARTICLE WHEN I PICKED THE VEHICLE UP. LUCKILY THIS WAS DISCOVERED BEFORE I LOST CONTROL OF MY VEHICLE AND MY FAMILY OR I WERE INJURED. I GOT THE BALL JOINT REPAIRED BUT WHEN I READ THE NEWSPAPER THAT DODGE DURANGO WERE BEING INVESTIGATED FOR THIS I FELT FOR THE SAFEY OF OTHER DURANGO DRIVERS I NEEDED TO REPORT IT. MY MECHANIC IS DOUG ANDERSON OF ANDERSON'S AUTOMOTIVE 785-325-2609. THANK YOU. *AK
2000 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 DODGE DURANGO PREMATURE BALL JOINT FAILURE. *AK
I CANNOT ALIGN THE FRONT END OF MY 2000 DODGE DURANGO DUE TO EXCESSIVE BALL JOINT WEAR AT 44000 (+/-) MILES. I WAS TOLD THIS BY DODGE.*AK
REFERENCE INVESTIGATION #PE03032. BALL JOINTS NEED REPLACING - PREMATURE WEAR. I HAD THE SAME PROBLEM WITH MY 1999 DURANGO AND FILED A COMPLAINT THEN. DEALER ONLY ADMITTED THEY WERE LOOSE AND REPLACED ON MY 1999 AFTER VEHICLE WAS IN AN ACCIDENT AND BALL JOINTS COULD BE REPLACED UNDER INSURANCE CLAIM.
I HAD HEARD THAT THERE WAS A KNOWN ISSUE WITH THE DODGE DURANGO BALL JOINTS GOING OUT BEFORE 60,000 MILES. I TOOK THE SUV TO THE DEALER AND THEY TRIED TO TELL ME THERE WAS NOTHING WRONG. I WENT TO A DIFFERENT DEALER AND THEY REPLACED MY ENTIRE LOWER CONTROL ARMS.*AK
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE LIGHT CAME ON AND SMOKE STARTED COMING FROM UNDERNEATH THE VEHICLE. THIS RESULTED IN VEHICLE BURSTING INTO FLAMES. PRIOR TO THIS OCCURRENCE DEALERSHIP REPLACED TRANSMISSION SENSOR 3 TIMES. CAUSE OF THE FIRE WAS UNDETERMINED. *AK
BAD BALL JOINTS (UPPER AND LOWER) ON 2000 DURANGO. REF INVESTIGATION PE03032. *NLM
VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 15 MPH. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK
WHEN THE CONSUMER TURNED THE VEHICLE LEFT OR RIGHT, THERE WAS A NOISE COMING FROM THE VEHICLE. *AK THE CONSUMER LATER LEARNED THE BALL JOINTS HAD FAILED. *JB
WHILE DRIVING AT 3O MPH RIGHT FRONT WHEEL STARTED SHACKING, THEN THE WHEEL SEPARATED FROM THE UPPER BALL JOINT. DELAER HAS BEEN CONTACTED. *AK EA03-023
2000 DODGE DURANGO UPPER BALL JOINT FAILED AND WHEEL SEPARATED FROM VEHICLE. VEHICLE WAS UNABLE TO BE DRIVEN. *AK
MY 2000 DODGE DURANGO LOST OIL PRESSURE. AFTER TAKING IT TO DEALERSHIP, THEY SAID IT WAS DUE TO SLUDGE IN OIL PAN GOING THROUGH INTAKE TUBE. SINCE MY HUSBAND PERFORMS MOST OF THE OIL CHANGES HIMSELF, I ONLY HAD A FEW RECEIPTS. MY WARRANTY COMPANY REFUSED TO PAY. FROM READING OTHER PEOPLES COMPLAINTS OF THE SAME PROBLEM, IT SEEMS CHRYSLER IS REFUSING TO PAY TOO. I JUST BOUGHT MY LAST DODGE.*AK
THE LEFT SIDE WHEEL HAS VIBRATION, AND SHAKING INSIDE OF THE WHEEL WELL. WHILE TRAVELING ON THE HIGHWAY. *AK
CONSUMER STATES BALL JOINTS WORE OUT PREMATURELY. DEALER NOTIFIED. *AK THE UPPER BALL JOINT ON THE PASSENGER SIDE HAD WORN OUT. THE UPPER BALL JOINT AND ARM WAS REPLACED. *SCC *JB
WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN NOTICED THE RIGHT UPPER BALL JOINT NEEDED TO BE REPLACED. *AK THE RIGHT UPPER BALL JOINT WAS REPLACED. DODGE DISPOSED OF THE OLD PART. THE CONTROL ARM BALL JOINT ASSEMBLY WAS REPLACED. *SCC *JB
CONSUMER STATED WHEN TURNING LEFT OR RIGHT, MAINLY TO THE RIGHT THERE WAS A LOUD POPPING NOISE IN THE STEERING COLUMN. DEALER STATED IT WAS A PROBLEM WITH THE AXLE. *AK *PH *JB
ALL FOUR CONTROL ARMS ON A 2000 DODGE DURANGO WERE WORN OUT ON THE VEHICLE.*MR THE UPPER LEFT CONTROL ARM WAS REPLACED AND THE CONSUMER FELT THERE SHOULD BE AN INVESTIGATION INTO THE MATTER. *PH *JB
FRONT END BAD NOTICED UNEVEN FRONT TIRE WEAR AND REPLACED TIRES ALSO REPLACED FRONT ROTORS AND BRAKES ALSO SHOCKS FRONT END STILL HAS SHAKING PROBLEMS. BALL JOINTS ARE SUSPECTED DUE TO THE ABNORMAL TIRE WEAR ALSO HAD A 4 WHEEL ALLIGNMENT AND BALANCE DONE ALL SAID TO BE CORRECT. STILL HAVING THE SAME PROBLEM AFTER SPENDING ALOT OF TIME AND MONEY.*AK
HEARD POPPING NOISE IN MY 2000 DODGE DURANGO AT 40,000. HAD IT LOOKED AT BY A MECHANIC THAT SAID HE COULD NOT FIND A PROBLEM. ALSO NOTICED POPPING UPON BRAKING WHILE PULLING A POP-UP CAMPER AND A 19' BOAT. WENT FOR A VIRGINIA INSPECTION RECENTLY AND FAILED DUE TO BAD UPPER BALL JOINT. IS SOMEONE GOING TO HAVE TO DIE BEFORE THIS PROBLEM IS TAKEN CARE OF?
ON AUGUST 7 03 MY WIFE WAS TAKING KIDS AND HEARD A SOUND COMING FROM THE FRONT END AND TOOK THE DODGE DURANGO IN TO BE INSPECTED BUT IT DID NOT PASS AS THE UPPER CONTROL ARM BALL JOINT WAS BAD WE HAD BOUGHT IT IN JULY 29 00 AND THEY SAID WARRANTY WAS UP. THE DURANGO ONLY HAD ON 19126 MILES ON IT ALSO. AT THE TIME THIS WAS HAPPENING WE HAD 5 KIDS IN CAR. *NLM
WHILE TRAVELING AT HIGHWAY SPEED, THE TRUCK SUDDENLY VEERED TO THE RIGHT AND STRUCK A RETAINING WALL AND WENT INTO A SPIN. THERE WERE NO OTHER CARS ON THE ROAD AND THE WEATHER WAS CLEAR. UPON EXITING THE VEHICLE THE PASSENGER SIDE FRONT WHEEL AND SUSPENSION WERE SEPARATED FORM THE TRUCK. HAD THE TIRE OR WHEEL OR SUSPENSION FAILED PRIOR TO THE ACCIDENT OR WERE THEY DAMAGED AFTER IMPACT WITH THE BARRIER, I AM UNABLE TO TELL. WE HAVE NO EXPLANATION FOR THE SUDDEN LOSS OF CONTROL OF THE VEHICLE. THE TRUCK IS CURRENTLY IN POSSESSION OF ALLSTATE INSURANCE AGENCY AND VIN IS [XXX]. *NLM EA03-023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EXCESSIVE WEAR - RIGHT UPPER BALL JOINT. *AK
THE FRONT BALL JOINTS ARE LOOSE CAUSING THE TIRES TO WEAR OUT UNREASONALBE SOONER. THE FRONT UPPER BALL JOINTS NEED TO BE REPLACED AND CAN BECOME DANGEROUS. THE FRONT END MAKES NOISES AND FEELS UNSECURED AT TIMES.*AK I HAVE ASKED THE DEALER TO EXAM THE FRONT END AFTER PURCHASING THE VEHICLE. THE MACHANIC SAID EVERYTHING WAS NORMAL.
PREMATURE WEARING OF UPPER BALL JOINTS ON 2000 DODGE DURANGO
THE CONSUMER STATED WHILE DRIVING AND WITHOUT ANY INDICATION, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT PRESSING THE GAS PEDAL, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE.*AK *CB *JB
THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *AK *JB
BALL JOINT NOISE. *PH
HAD READ ABOUT THE COMPLAINTS ON DODGE DURANGO 1998-2003 MODELS WITH PREMATURE WEAR ON THE BALL JOINTS. HAVE JUST HAD TO REPLACE BOTH JOINTS BECAUSE THE CAR WAS SHAKING TERRIBLY ON THE HIGHWAY, AND IT IS ONLY 3 AND 1/2 YEARS OLD. THOUGHT THAT THIS WAS A LITTLE TOO SOON, BUT HAVE NEVER OWNED AN SUV AND AM ONLY FAMILIAR WITH NORMAL CARS. DO NOT USE MY DURANGO OFF ROAD, AND ONLY TOW A BOAT TWICE A YEAR. *PH
LOOSE FRONT UPPER CONTROL ARM BUSHINGS FOUND WHILE CHANGING OIL ON MY 2000 DODGE DURANGO. *PH
I OWN A 2000 DODGE DURANGO SLT PLUS 4X4, WITH 27,000. MILES. (ORIGINAL OWNER)THE DRIVERS SIDE BALL JOINTS WERE LEAKING, THE DEALER SHIP REPLACED ALL 4 BALL JOINTS UNDER WARRENTY. THE STEERING HAD STARTED TO BECOME UNSTABLE. HOW EVER, THE FRONT BRAKE ROTORS HAD TO BE REPLACED BECAUSE OF CORROSION, AT MY EXPENSE.*AK
THE STEERING, SUSPENSION, AND WHEELS SUCK!!! ON MY 2000 DODGE DURANGO.N FEB. 15, 2003 WHILE DRIVING MY DURANGO, IT TOTALLY LOST CONTROL, CAUSING ME TO SIDE SWIPE ONE CAR, THEN CAUSE DAMAGE TO A SECOND AND THIRD CAR. I CONTINUE TO DRIVE A VEHICLE THAT I DO NOT FEEL SAFE IN. WITH FOUR CHILDREN I CAN NOT AFFORD TO PURCHASE ANOTHER CAR. IF I COULD GET OUT OF MY CONTRACT WITH DODGE AND TRADE IT IN FOR A SAFER SUV, I WOULD. WHEN RIDING I CONSTANTLY EXPERIENCE MY REAR WHEELS SLIDING TO MY RIGHT; THIS USUALLY HAPPENS WHENEVER I RIDE OVER POT HOLES OR BUMPS IN THE STREET, WHICH IS PRACTICALLY EVEY COUPLE DOZEN FEET IN THE CITY. MY DRIVING EXPERIENCE WITH MY 2000 DODGE DURANGO IS SO UNSATISFYING. PRIOR TO ME PURCHASING MY DODGE, I WAS THE OWNER OF NOT ONE, BUT TWO TOYOTA CAMRY'S. I MADE THE CHOICE NOT TO GO BACK TO THE TOYOTA DEALER TO PURCHASE AN SUV. INSTEAD, AS A TOKEN OF MY APPRECIATION TO MY COUNTRY. I THOUGHT IT WAS BEST TO PURCHASE AN AMERICAN MADE VEHICLE; YOU KNOW, KEEP THE MONEY AT HOME. EVERY DAY I QUESTIONED THAT THEORY. USUALLY I'M NOT THIS HARSH OF A PERSON, BUT WHEN IT COMES DOWN TO MY CHILDREN'S SAFETY; WELL, I GET PRETTY PISSED. WE LIMIT OUR LONG DISTANCE TRAVELING TIME. I TOTALLY DO NOT DRIVE WHEN ITS RAINING, UNLESS I ABSOLUTELY HAVE TO. ON HIGHWAYS I DRIVE AT LEAST 5-10 MILES UNDER THE SPEED LIMIT; FOR FEAR OF LOSING CONTROL. AND TO TOP THINGS OFF I HAVE THIS GRINDING TYPE NOISE UP AND AROUND MY AXLE THING; THAT NO ONE AT THE TWO DODGE REPAIR GARAGES SEEMS TO KNOW W
SINCE APRIL 2003, I HAVE EXPRESSED CONCERNS ABOUT THE STEERING ON MY 2000 DODGE DURANGO. ONE DEALER TOLD ME I NEEDED A TIROD, THEN A STEERING BOX. ANOTHER DEALER INFORMED ME THE CAR DID NOT HAVE A STEERING BOX (RACK AND PINION) AND THAT THE CAR WAS FINE. NOW I HEAR THAT I AM NOT THE ONLY ONE WITH COMPLAINTS ABOUT THE STEERING OF THESE VEHICLES.*AK
CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. *PH
CONSUMER STATES UPPER BALL JOINTS ARE WEARING PREMATURELY. DEALER NOTIFIED. *AK
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK
HAD TO REPLACE UPPERBALL JONTS AT 50K MILES ON MY 2000 DURANGO. AFTER COMPLAINING OF NOISE AT 30K MILES. DEALER STATED COULD NOT FIND OR REPORT PROBLEM. WHEN TAKEN IN FOR NEW TIRES AND WHEEL ALIGNMENT, DEALER SAID THEY HAD TO REPLACE BALL JOINTS ON RIGHT SIDE. I FORGOT ABOUT MY NOISE COMPLAINT AND WOW, THE NOISE WENT AWAY WITH THE REPLACEMNT OF THE BALL JOINTS. NOW THE LEFT SIDE IS HAVING THE SOME NOISE AT 65K MILES.
I'D LIKE TO RAISE A COMPLAINT REGARDING NHTSA ACTION NUMBER PE03032 - THE INVESTIGATION OF FRONT SUSPENSION BALL JOINTS WEARING OUT PREMATURELY. I JUST GOT WORD THAT MY 2000 DURANGO WITH 60,000 NEEDS TO HAVE THE BALL JOINTS (FRONT) REPLACED BECAUSE THEY ARE WORN. PLEASE RECORD MY COMPLAINT WITH THE OTHERS AS I FEEL THIS IS A DEFECT AND WOULD LIKE TO HAVE DODGE REIMBURSE ME FOR THE COST OF THIS REPAIR. THANKS
DEALER REPLACED BOTH UPPER AND LOWER BALL JOINTS AND ASSOCIATE CONTROL ARMS ON 2000 DODGE DURANGO R/T AT WHAT I THINK IS PREMATURE MILEAGE.*AK
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK
WHILE HAVING VEHICLE SERVICED CONSUMER WAS INFORMED THAT UPPER BALL JOINT HAD WORN PREMATURELY.*AK
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK
CONESUMER STATES FRONT HUB BEARING IS WEARING PREMATURELY , CAUSING A LOUD NOISE . DEALER NOTIFIED. *AK
MY 2000 DODGE DURANGO HAS 48,000 MILES AND THE FRONT RIGHT UPPER BALL JOINT IS FAILING. MY DODGE DEALER ADVISED ME TO NOT TAKE THE VEHICLE OUT OF TOWN. THEY ARE UNABLE TO GET THE PARTS TO REPAIR IT. I HAVE A PRE PAID VACATION COMING UP THAT WILL NOW REQUIRE A CAR RENTAL. SOMETHING NEEDS TO BE DONE AND SOON.*AK
2000 DURANGO WITH 80,000 MILES. UPPER BALL JOINT FAILED CAUSING THE UPPER CONTROL ARM (AND DRIVERS SIDE WHEEL) TO SEPARATE FROM THE VEHICLE. THE TRUCK VIOLENTLY VEERED AND SKIDDED UNTIL IT CAME TO REST ON THE SIDE OF THE ROAD. LUCKILY THIS OCCURRED AT ONLY ABOUT 25 MPH, TWO MINUTES BEFORE, THE VEHICLE WAS AT HIGHWAY SPEEDS!*AK *NM EA03-023. UPDATED *JB
TROUBLE WITH STEERING, SUSPENSION. WHEN GOING OVER BUMPS, CAN LOOSE CONTROL OF THE VEHICLE, JUMPS ALL OVER THE ROAD. ALSO ON SLIPPERY ROADS HARD TO CONTROL AS WELL.
ON 7/26/03 MY DAUGHTER AND I HAD BEEN DRIVING FOR APROX. 30 MILES AND WHILE MAINTAINING A SPEED OF 60-65MPH THE ENGINE STARTED TO "REV" ITSELF AND WOULD MAKE SUDDEN BACK & FORTH JERK MOTIONS. IT WOULD JUMP FORWARD THEN STALL. THE BRAKE PEDAL COMPLETELY LOCKED AND WOULD NOT MOVE EVEN WHEN I STOOD ON IT. WHILE STILL AT APROX. 60 MPH I WAS ABLE TO SLOW AND EVENTUALLY STOP THE TRUCK BY PUTTING IT IN NEUTRAL AND COASTING AS IT EVENTUALLY LOST SPEED AND STOPPED. AN EXTREMELY DANGEROUS SITUATION (NOT THE FIRST) COURTESY OF DODGE. IN ADDITION I HAVE PROBLEMS STOPPING THE TRUCK WITHOUT IT SLIDINGWHEN I AM FORCED TO COME TO A SUDDEN STOP. THE TRUCK SKIDS OR SLIDES A FEW FEET BEFORE IT COMPLETELY STOPS. THIS CONTINUES EVEN WITH NEW TIRES. THIS SITUATION ALMOST CAUSED A SERIOUS ACCIDENT INVOLVING SMALL CHILDREN CROSSING THE ROAD.
I ALSO HAD NEW TIRES PUT ON AND I WAS TOLD I NEEDED UPPER BALL JOINTS REPLACED ON MY 2000 DODGE DURANGO. IT SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE SHOULD BE A RECALL ON THIS BEFORE SOMEONE GETS SERIOUSLY HURT.*AK
FRONT LEFT AXEL COLLAPSED WHILE DRIVING WITH MY 3 CHILDREN. CAR LOST CONTROL DUE TO LACK OF STEERING ABILITY. RIGHT FRONT AXEL NEEDED TO BE REPLACED 5 MONTHS LATER
I PURCHASED A USED 2000 DODGE DURANGO AT LEE AUTOMALL, SACO, MAINE, ON 03-06-03. I WAS INFORMED A 150 POINT CHECK HAD BEEN PERFORMED AND THE BRAKES WERE NEW ON USED VEHICLES ON THEIR LOT. MY FIRST MAINTENANCE/OIL CHANGE WAS 04/03 AT LEE AUTOMALL, AUBURN, ME. I PROVIDED A CONCERN THAT THE FRONT BRAKES HAD BEEN SCWELL'G AT EACH SLOW DOWN OR STOP AND THAT BRAKE DUST WAS ACCUMULAT'G ON THE TIRE RIMS. THE BRAKES WERE CHECKED AND I WAS INFORMED THAT THEY WERE IN EXCELLENT CONDITION AND THAT THE SCWELL'G SOUND I WAS HEARING IS NORMAL PERFORMANCE DUE TO A NEW KIND OF BRAKE PADS THAT USED CAR DEALERSHIPS INSTALL ON USED VEHICLES. 2 DAYS AFTER THE FRONT BRAKES BEGAN TO SCWELL AGAIN AND BRAKE DUST WAS APPEAR'G ON THE TIRE RIMS. 2 WKS AFTER SVC/MAINTENANCE I NOTICED THAT EACH TIME I DROVE ACROSS A BUMP OR CEMENT BRIDGE THE DURANGO WOULD JOLT FROM ONE SIDE TO THE OTHER. WHEREBY, I HAD A DIFFICULT TIME CONTROL'G THE STEER'G. I BROUGHT THE DURANGO IN FOR SVC/MAINTENANCE ON 07/09/03 TO LEE AUTOMALL IN AUBURN, ME FOR F/U CARE. I EXPLAINED TO THE SERVICE REP THAT THE FRONT BRAKES CONT'D TO SCWELL AND THAT THE SUSPENSION WAS NOT PERFORM'G WELL. I EXPRESSED THAT IT WAS DIFFICULT TO MAINTAIN CONTROL OF THE STEER'G EACH INSTANCE THAT I DROVE OVER A BUMP OR CEMENT BRIDGE. I PHONED THE SERVICE REP ON 07/10/03 TO RECEIVE A STATUS ON THE VEHICLE. I WAS TOLD THAT ALL 4 SHOCKS (NO GOOD), 2 TIRES (WORN-NO TREAD), AND A SERPETINE BELT (CRACKED) HAD TO BE REPLACED. I OWNED THE DURANGO FOR 3 MONTHS AND I'M
PURCHASED A USED 2000 DODGE DURANGO THROUGH A CHRYSLER AUCTION IN CONN. THROUGH ENTERPRISE CAR SALES IN JANUARY 2003. THEY ATTENDED THAT AUCTION ON OUR BEHALF. THE SUV HAD APRX. 35,500 MILES ON IT. CURRENTLY IT HAS 41,379 MILES ON IT. SINCE WE PURCHASED THE VEHICLE IT HAD BEEN PULLING TO THE RIGHT WHEN IT WENT OVER BUMPS ETC. BUT WE THOUGHT IT WAS JUST DUE TO BEING A SUV ON A TRUCK BODY. WE JUST BROUGHT IT INTO AN AUTOMOTIVE SHOP TO BE LOOKED AT AS IT SEEMED TO BE GETTING WORSE. WE HAD TO REPLACE THE RIGHT UPPER BALL JOINT. THE SHOP STRONGLY RECOMMENDED THAT WE NOT RISK DRIVING THE VEHICLE. WE REPAIRED THE DURANGO AT A COST OF APRX. $255.00. IT IS NO LONGER PULLING TO THE RIGHT. OUR VIN IS [XXX]. THE BALL JOINTS HAVE WORN OUT PREMATURELY AND WE WILL CONTINUE TO INCUR COST FOR ADDITIONAL BALL JOINT COST IN THE FUTURE , IN ADDITION WE HAVE CONCERN OVER SAFETY OF THE VEHICLE DUE TO THE BALL JOINTS. CHRYSLER SHOULD HAVE KNOWN OF THIS PROBLEM ON THIS SPECIFICALLY VEHICLE WHEN THEY SOLD IT THROUGH THE AUCTION. I WOULD LIKE CHRYSLER TO INSPECT ALL OF OUR BALLJOINTS AND REPLACE AS NECESSARY AND ALSO BE REIMBURSED FOR THE COST THAT WE HAVE JUST INCURRED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Dodge Durango → · Every Durango year → · How the figures are calculated →