Page 18 of 22 · complaints 851–900 of 1,075

2000 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling › Engine
Filed Jul 9, 200373,000 milesCA

THE OIL PRESSURE IN OUR 2000 DODGE DURANGO DROPPED TO 0. . WE DROPPED THE CAR OFF FOR 1 DAYS - I WAS INFORMED THAT TO TO \"OIL SLUDGE\" IN THE ENGINE, THE CAR IS IRREPAIRABLE DAMAGE TO THE ENGINE. THE ENGINE WILL NEED TO BE REPLACED THE CAR HAS 73,000 MILES ON IT AND WE STILL OWE $18,000! I CALLED AUTO WEST DODGE, CA TO ASK IF THEY HAD HEARD OF ANY SIMILAR PROBLEMS AND WAS TOLD NO. THEN CHECKED ONLINE AND HAVE FOUND MANY OF THE SAME EXAMPLES OF THE SAME PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Jul 4, 200339,847 milesOH

WE HAVE A 2000 DURANGO WITH 39,847 MILES ON IT. ON JUNE 6, 2003 WE WERE TRAVELING DOWN THE FREEWAY AND THE OIL PRESSURE DROPPED TO 0. THE OIL PRESSURE RETURNED TO NORMAL WHEN THE ENGINE CAME TO AN IDLE. AT FIRST IT APPEARED AS IF I HAD A GAUGE PROBLEM. I CHECKED EVERYTHING OUT AND BEGAN ON OUR WAY AGAIN JUST TO FIND IT HAPPENED ALL OVER AGAIN ONCE WE GOT TO SPEED. I PULLED OVER AND THE PRESSURE RETURNED TO NORMAL! WE SHUT IT DOWN AND TOWED IT TO A NEARBY DEALERSHIP. THERE, WHEN ASKED, I DEMONSTRATED THAT OUR ENGINE WAS OKAY BY CRANKING IT WITHOUT STARTING IT. SEVERAL DAYS LATER THEY INFORMED ME THAT I WOULD NEED A NEW ENGINE ($8310). I HAD IT TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. THERE, THE SERVICE MANAGER INFORMED ME THE ENGINE WAS SEIZED! SOMEONE HAD EVIDENTLY RUN THE ENGINE AFTER IT WAS DROPPED OFF, BUT EACH DEALERSHIP BLAMES THE OTHER!!! ODDLY, NEITHER DEALERSHIP EVER ASKED ME WHAT MY DRIVING HABITS ARE TO DETERMINE IF I SHOULD BE ON THE 7,500 MILE SCHEDULE OR THE 3,000 MILE SCHEDULE AS DESCRIBED IN THE OWNERS MANUAL!*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 27, 200354,445 milesMA

PREMATURE BALL JOINT FAILURE. THE BALL JOINTS ON MY 2000 DODGE DURANGO FAILED AFTER ONLY 54,445 MILES. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 19, 200324,000 milesWI

SOMEWHERE AROUND 25,000 MILES THE ROTORS ON MY DURANGO BEGAN TO WARP. I DON'T DRIVE IT HARD AND SELDOM TOW. THE FRONT END PULSATED SO HARD AS THE STEERING WHEEL SHOOK THAT I CONSIDERED IT EXTREMELY DANGEROUS. I TOOK IT IN AND HAD THE ROTORS TURNED, HOWEVER OVER THE NEXT 8,000 MILES, THE PROBLEM RETURNED AND IS WORSE THAN EVER. THE VEHICLE IS JUST THREE YEARS OLD AND IT'S DIFFICULT TO UNDERSTAND WHY NEW ROTORS ARE NEEDED SO SOON ON A VEHICLE THAT IS SUPPOSE TO BE SO TOUGH. I'M EXTREMELY DISAPPOINTED. DODGE SHOULD HAVE CORRECTED THIS PROBLEM. *NLM

Power Train › Automatic TransmissionCrash
Filed Jun 16, 2003AL

CONSUMER'S 3 YEARS OLD SON ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED THE FRONT OF THE VEHICLE. CONSUMER INQUIRED AS TO HOW IT WAS POSSIBLE FOR THE CHILD TO ENGAGE THE SHIFTER WITH UT COMPRESSING THE BRAKE PEDAL. DEALER NOT NOTIFIED YET. *AK

Suspension › Rear
Filed Jun 6, 200333,000 milesVA

DRIVING DOWN THE ROAD ABOUT 30 MPH, I HIT A DIP IN THE ROAD AND THE WHOLE PASSENGER SIDE FRONT WHEEL ASSEMBLY (TIRE/WHEEL/STEERING KNUCKLE/BRAKE COMPONENTS) FLEW OFF. THE UPPER BALL JOINT BROKE. EA03-023

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jun 6, 2003DC

NAR 06/06/2003 *MR WHILE DRIVING THE CONSUMER HIT A DIP IN THE ROAD AND THE WHOLE WHEEL ASSEMBLY FLEW OFF. CORRODED BALL JOINTS. *CB

Steering › Hydraulic Power Assist SystemCrash
Filed Jun 3, 2003VA

WHILE TRAVELING ABOUT 30MPH ON A SIDE STREET HIT A DIP IN THE STREET AND THE PASSENGER SIDE WHEEL ASSEMBLY FELL OFF INTO THE STREET. *AK

Latches/Locks/Linkages › Doors › Latch
Filed May 26, 200368,000 milesID

JUST BOUGHT A USED 2000 DODGE DURANGO SLT. THE POWER LOCKS ONLY WORK ON 3 OUT OF 5 DOORS PROPERLY. WHEN I USE THE POWER LOCKS THEY LET OUT A HIGH PITCHED GRINDING NOISE. I AM AFRAID MY KIDS MAY BECOME LOCKED INSIDE THE CAR AND BE UNABLE TO GET OUT DUE TO THE PROBLEM WITH THE POWER LOCKS. *NLM

Power Train
Filed May 22, 2003TX

THE CONSUMER WAS ABLE TO MOVE THE GEAR SHIFT WITHOUT PRESSING DOWN ON THE BRAKE PEDAL. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS DESIGNED THAT WAY. *JB

Power Train
Filed May 10, 200352,932 milesCA

TRANSMISSION AND DRIVE SHAFT FAILURE AT 52000 MILES. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed May 6, 200349,769 milesWA

APPROXIMATELY 20 OCCURRENCES OF ANTI-LOCK BRAKE FAILURE IN HARD BRAKING SITUATIONS, RESULTING IN ONE ACCIDENT IN 2002. AS THE BRAKES ARE APPLIED, THEY WILL CUT OUT AND A HUMMING NOISE CAN BE HEARD FROM THE MOTOR/FRONT OF THE VEHICLE. SOMETIMES THE BRAKING WILL KICK BACK ON AFTER A MOMENT OR TWO, OTHER TIMES THE BRAKE PEDAL MUST BE RELEASED AND REAPPLIED IN ORDER TO ACHIEVE NORMAL BRAKING. ON THE MAY 2, 2003 INCIDENT, I WAS ATTEMPTING TO STOP AT A RED LIGHT, TRAVELING 25 MPH, CLEAR AND SUNNY DAY, 52 DEGREES. THE LIGHT CHANGED QUICKLY AND I BEGAN BRAKING. AS I DEPRESSED THE BRAKE HARDER, THE BRAKES SEEMED TO GIVE OUT AND I HEARD THE HUMMING NOISE. THE DURANGO SLOWED TO ABOUT 2-5 MPH BUT MAINTAINED THAT SPEED, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED. AS I WAS ABOUT TO ROLL INTO THE INTERSECTION, I RELEASED THE BRAKES AND QUICKLY REAPPLIED THEM. THE DURANGO SHOT FORWARD BRIEFLY, BUT THE BRAKES THEN KICKED IN NORMALLY AND I WAS ABLE TO STOP ALL FORWARD MOMENTUM. MOST OF THE ABOVE INCIDENTS HAVE BEEN ON SUNNY DAYS, DRY CONDITIONS WITH AN AVERAGE AIR TEMP OF 60 DEGREES. WE HAVE MENTIONED THIS TO THE DODGE DEALERSHIP THAT MAINTAINS OUR VEHICLE AND THE BRAKING SYSTEM WAS INSPECTED. THEY STATED THAT THE BRAKES WERE OPERATING WITHIN SPECS AND THAT WITH ABS, THERE WILL BE A PAUSE AS THE ABS KICKS IN. MY WIFE AND I HAVE BOTH HAD PRIOR VEHICLES WITH ABS AND HAVE NEVER HAD THIS SITUATION BEFORE. *NLM

Power Train › Transfer Case (4-wheel Drive)
Filed Apr 29, 2003VA

TRANSFER CASE HAS GONE BAD. DODGE MISSED THE DIAGNOSIS AND SENT US BACK DRIVING UNTIL I WAS ABLE TO BRING IT BACK IN A APRIL (OVER A MONTH LATER). WE HAVE CURRENTLY ABOUT 75,000 MILES ON OUR 2000 DURANGO. THE TRANSFER CASE WENT BAD UNEXPECTEDLY AND UNTIMELY. OUR WHEELS COULD HAVE LOCKED UP WHILE WE WERE DRIVING CAUSING SERIOUS INJURY TO US AND OTHERS. *JB

Power Train › Automatic Transmission
Filed Apr 29, 2003FL

WHILE DRIVING THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY DUE TO A DEFECTIVE OUTPUT SENSOR. THE DEALER HAS BEEN NOTIFIED. *NLM

Steering
Filed Apr 28, 200375,000 milesNJ

THE STEERING PUMP AND RACK FAILED WHILE DRIVING AT 35 MPH. WHICH MADE THE VEHICLE DIFFICULT TO STEER. *JB THE POWER STEERING PUMP WAS REMOVED AND REPLACED ALONG THE STEERING RACK. *SCC

Seat Belts › Front › Anchorage
Filed Apr 23, 200318,000 milesVA

WHILE DRIVING 47 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE DRIVERS SIDE SEAT BELT BECAME DETACHED FROM ITS RETRACTOR WHICH RESULTED IN THE DRIVER BEING INJURED. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 19, 200346,000 milesCA

ABS APPLIED WHEN A PEDESTRIAN WALKED IN FRONT OF VEHICLE TRAVELING ABOUT 30 MPH, DURANGO WOULD NOT STOP, CHUGGING MOTION, CLUNKING SOUNDS, REAR OF VEHICLE SKIDDING TO THE LEFT. DRY ROAD, SUNNY DAY, ABOUT 70 DEGREES OUTSIDE. *JB

Power Train › Automatic Transmission
Filed Apr 19, 200333,000 milesCA

TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, "CHECK ENGINE" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB

Electrical System
Filed Apr 19, 200339,000 milesCA

RIGHT REAR PASSENGER DOOR LOCKED FROM INSIDE AND OUTSIDE, A FEW WEEKS LATER, THE PROBLEM WENT AWAY, BUT THE WINDOW WILL NOT ROLL DOWN, AND EVER SINCE THEN, WHEN THE VEHICLE EXCEEDS 15 MPH, A LOUD BUZZING (DOORS LOCKING)SURPRISES GUEST PASSENGERS. *JB

Power Train › Automatic Transmission
Filed Apr 15, 200313,700 milesMN

DURANGO FAILS TO UP SHIFT AT REDLINE FROM FIRST GEAR TO SECOND, WHEN GEAR SELECTOR IS IN DRIVE. ENGINE HITS REV LIMITER REPEATEDLY. TOOK TO SUBURBAN CHRYSLER (SAINT PAUL), WHERE I WAS TOLD THIS IS NORMAL OPERATION. I AGREE THE ENGINE SHOULD HAVE A REV LIMITER IF THE TRANSMISSION DOESN'T SHIFT (MY COMPLAINT). NOT ONLY DID SUBURBAN CHRYSLER (SAINT PAUL) WASTE A WHOLE DAY OF HAVING MY DURANGO, THEY USED A HALF A TANK A GAS AND PUT OVER A HUNDRED MILES ON IT JUST TO TELL ME "THERE IS NO PROBLEM." EVERY CAR I HAVE EVER OWNED HAD AUTOMATIC TRANSMISSION (AND I HAVE WORKED ON A FEW MYSELF), AND HAVE NEVER FAILED TO SHIFT AT REDLINE (THOSE CARS HAD 100 TIMES THE MILEAGE, THAT MY DURANGO HAS). WHEN I PICKED UP MY DURANGO NOT ONLY WAS I PISSED THEY USED IT ALL DAY AND COULDN'T FIND ANYTHING WRONG WITH IT, THEY DIDN'T EVEN SHUT THE HOOD ALL THE WAY WHEN THEY WERE DONE. I HAD TO PULL OVER ON THE FREEWAY TO CLOSE THE HOOD PROPERLY (IT WAS BOUNCING ON THE SAFETY CATCH). I COMPLAINED TO CHRYSLER WHO TOLD ME TO VISIT ANOTHER DEALER. THIS IS CERTAINLY 5 OUT OF 10 STAR SERVICE.

Power Train › Automatic Transmission
Filed Apr 2, 200339,000 milesCA

OCCASIONALLY TRANSMISSION WILL NOT ENGAGE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. TRANSMISSION IS IN DRIVE BUT ACTS AS IF IN PARK OR NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES WHEN ATTEMPTING TO PULL AWAY AFTER STOPPING FOR A TRAFFIC LIGHT. *NLM

Suspension
Filed Mar 20, 200327,641 milesCA

AT MY 30,000 SERVICING I COMPLAINED OF A LOT OF CREAKING NOISES COMING FROM FRONT/BACK ESPECIALLY WHEN GOING OVER BUMPS, OR ACCELERATING/TURNING UP/DOWN SLIGHT INCLINES. DEALER "LOOSENED AND RE-TORQUED LEAF SPRING MOUNTING BOLTS". NOISE WENT AWAY. ABOUT 7 MONTHS LATER, THE NOISE RETURNED AND HAS WORSENED (NOW I AM OFF WARRANTY). TOOK IT TO A DIFFERENT DEALER, WHO SAID THAT THE ORIGINAL DEALER SHOULD HAVE REPLACED NOT JUST TIGHTENED LEAF SPRINGS DUE TO EXISTING SERVICE BULLETIN. ALSO, NEW DEALER CHARGED ME TO TEST DRIVE/DIAGNOSIS MY CAR. NOW THEY SAY "SWAY BAR BUSHINGS" NEED TO BE REPLACED. THEY HAVE ORDERED PARTS, BUT AT MY EXPENSE. I AM ONLY A FEW WEEKS OFF OF WARRANTY...THE NOISE IS MUCH WORSE, HAPPENS FRONT/BACK, STOP/GO, UP/DOWN-HILL, GOING OVER BUMPS. *JB

Engine and Engine Cooling › EngineFire
Filed Mar 20, 2003TX

WHILE THE VEHICLE WAS AT IDLE A FIRE STARTED UNDER THE HOOD. *NLM

Power Train
Filed Mar 12, 200329,000 milesVA

THE VEHICLE CHANGED GEARS WITHOUT THE BRAKES BEING APPLIED.*JB

Power Train › Automatic Transmission
Filed Mar 6, 200348,000 milesVA

AUTO TRANSMISSION DOES NOT ENGAGE WHEN IN DRIVE , ACTS LIKE IN NEUTRAL OR PARK. OIL CHANGES AND TRANSMISSION FLUID HAS BEEN SERVICED . DEALER WANTS OVER $3000.00 FOR A REBUILT TRANSMISSION. THIS IS A SAFTY ISSUSE DODGE NEEDS TO LOOK INTO. *JB

Power Train › Automatic Transmission
Filed Mar 6, 200348,000 milesVA

TRANSMISSION FAILED CAUSING VEHICLE NOT TO ACCELERATE.*JB..*AK

Latches/Locks/Linkages
Filed Mar 6, 200354,000 milesGA

THE DRIVER AND PASSENGER DOOR LOCKS BECAME STUCK, THE LOCKS WERE REPLACED TWICE. *JB *MR

Suspension
Filed Feb 25, 200360,000 milesFL

CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC

Electrical System › 12v/24v/48v Battery
Filed Feb 10, 2003LA

THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB

Engine and Engine Cooling › Engine
Filed Feb 10, 200341,000 milesFL

COMPLETE ENGINE FAILURE DUE TO SLUDGE. 41K MILES. SCHEDULE A OIL CHANGES AS PER OWNERS MANUAL. THE DEALSHIP PERFORMED THE MAJORITY OF THE OIL CHANGES FOR WHICH THERE WERE RECORDS (THE LAST WAS JUST 2000 MI PRIOR TO FAILURE) THERE WERE A FEW THAT WERE PERFORMED BY ME FOR WHICH I COULDN'T PRODUCE THE RECEIPTS OF THE OIL AND FILTER PURCHASE. HENCE, NO SATISFACTION WAS PROVIDED BY EITHER THE DEALERSHIP OR CHRYSLER. AFTER RESEARCHING THE INCIDENT FURTHER, I HAVE FOUND THAT THERE ARE AT LEAST A COUPLE HUNDRED OTHERS WITH SIMILAR STORIES. OBVIOUSLY THESE ENGINES RUN EXCESSIVELY HOT UNDER NORMAL CIRCUMSTANCES, THUS PRODUCING SLUDGE THAT BUILDS UP OVER TIME (COLLECTING IN THE OIL PAN AND OBSTRUCTING THE PICKUP FILTER IN MY CASE) THAT IS NOT REMOVED BY ROUTINE OIL CHANGES. THIS SMACKS OF DESIGN FLAWS TO ME.

Engine and Engine Cooling
Filed Feb 10, 200347,000 milesTX

NOVEMBER 1, 2002 OUR 2000 DODGE DURANGO MALFUNCTIONED. IT WAS TOWED INTO A DEALERSHIP WHERE AN ADJUSTER FROM OUR EXTENDED WARRANTY COMPANY (NORTH AMERICAN) WAS SENT. ACCORDING TO THE MECHANIC AT THE DEALERSHIP, AN "UPPER PLENUM GASKET" MALFUNCTIONED, CAUSING OIL TO SUCK UP INTO A PART OF THE ENGINE AND BURN UP. WE WERE TOLD THAT THE BURNED OIL THEN DROPPED INTO THE OIL PAN WHERE IT WAS THEN SUCKED UP INTO THE INTAKE AND BECAME CLOGGED. NORTH AMERICAN DENIED OUR CLAIM STATING NEGLIGENCE ON OUR PART. A REPRESENTATIVE WITH NORTH AMERICAN STATED TO ME THAT THEY DID NOT AGREE WITH THE ADJUSTER. WE HAD TO BORROW OVER $4,000 TO REPLACE THE ENGINE IN THIS VEHICLE. I HAVE SINCE FOUND OTHER PEOPLE IN THE UNITED STATES WHO ARE POSTING THIS SAME ISSUE WITH DODGE DURANGO'S (AND NOT JUST THE YEAR 2000) CONSUMER WAS ASKING HOW COME THERE'S NO OFFICIAL INVESTIGATION HAS OPENED REGARDING VEHICLE. CONSUMER HAS FOUND 20 PLUS SIMILAR COMPLAINTS. *LA

Engine and Engine Cooling › Engine
Filed Feb 10, 200342,000 milesIL

MY 2000 DODGE DURANGO STARTED MISSING AND BACK FIRING AFTER MORNING WARM UP,PARKED THE CAR UNTIL NEXT DAY.TRIED TO START CAR IN MORNING AND NO GO.TOWED CAR TO DEALER WHERE THEY CHANGED PLUGS AND GOT IT RUNNING ONLY TO HERE A NOISE IN ENG UPON OPENING ENGINE THEY FOUND #3CYL BEAT UP AND HALF OF MY OTHER CYLS WITH LOW COMPRESSION.NO BROKEN PART FOUND THERE FORE NO COVERAGE FROM DODGE OR API WHO HOLDS THE 6YR-60000 WAR.MY CAR HAS ONLY 42000 AND NOW NEEDS ROUGHLY 6000.00 IN REPAIR. NO HELP FROM DODGE

Engine and Engine Cooling
Filed Feb 6, 200342,000 milesOH

WHILE DRIVING, VEHICLE STARTED SMOKING. IT STALLED AND EVERYTHING LOCKED UP. THE TEMPERATURE GAUGE WENT FROM NORMAL TO HOT VERY FAST. THE DEALERSHIP INDICATED THAT THE ENGINE HAD BLOWN. PH

Service Brakes, Hydraulic › Brake Fluid Low Warning › Lamp
Filed Feb 3, 2003WA

THE" ABS" WARNING LIGHT WAS ILLUMINATED CAUSING THE BRAKES LOCK. DEALER DIAGNOSED BRAKE SWITCH FAILURE CAUSED LOCK-UP. PH

Engine and Engine Cooling
Filed Feb 3, 200332,000 milesMA

ENGINE FAILURE IN MY 2000 DODGE DURANGO. ENGINE SHOWED OIL SLUDGING THAT CAUSED ENGINE FAILURE EVEN THOUGH CAR 2.5YRS OLD WITH 32K MILES.

Wheels › Rim
Filed Jan 31, 200345,678 milesFL

I RECENTLY HAD A MAJOR PROBLEM WITH MY 2000 DODGE DURRANGO. I WAS TRAVELING SOUTH BOUND AT A RATE OF ABOUT 55-60 MPH. MY CAR SUDDENLY BEGAN TO SHUDDER AND BECAME HARD TO CONTROL. THE NEXT THING I NEW I HEARD THE LEFT FRONT TIRE BUST AND I WAS ABOUT 2 FEET FROM HITTING A NORTH BOUND CAR. THE CAR HEADING NORTH BOUND PULLED ALL THE WAY OVER TO THE RIGHT HAND SIDE OF THE ROAD AND I WAS ABLE TO PULL MY CAR TO MY RIGHT. AFTER HAVING MY CAR TOWED AND CHECKED BY A MECHANIC I FOUND OUT THAT THERE WAS NO PIN HOLDING THE WHEELBEARING IN PLACE. THIS CAUSED MY WHEELBEARING TO COME OFF MY CAR, THE TIRE TO BURST, THE RIM TO CRACK IN 1/2 AND THE BRAKE LINE TO BE CUT. THE MECHANIC THAT IS FIXING MY VEHICLE SAYS THAT THIS IS CLEARLY A MANUFACTURERS DEFECT, WHICH NEARLY KILLED ME. I CALLED DODGE TO DISCUSS THE PROBLEM, TO PREVENT THIS SAME TRAGEDY FROM HAPPENING TO ANYONE ELSE. THE REPRESENTATIVE FROM DODGE TOLD ME THERE WAS NOTHING THEY COULD DO SINCE MY CAR WAS OUT OF WARRANTY AND IF I WANTED TO BE SURE MY CARE WAS "SAFE" I COULD PAY A DODGE MECHANIC TO DO A SAFETY CHECK ON MY VEHICLE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY SUGGEST THAT I CONTACT YOUR AGENCY TO REPORT THE PROBLEM. I FEEL VERY STRONGLY THAT SOMETHING MUST BE DONE ABOUT THIS BEFORE LIVES ARE LOST. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION.

Power Train › Automatic Transmission
Filed Jan 27, 200355,000 milesGA

TRANSMISSION NEEDING COMPLETE OVERHAUL AT 55,000 MILES

Steering › Column
Filed Jan 22, 2003MI

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS

Power Train › Automatic Transmission
Filed Jan 21, 200322,000 milesMD

CONSUMER STATES, VEHICLE'S TRANSMISSION SLIPS OUT OF GEAR AND IS UNABLE TO DRIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Latches/Locks/Linkages › Tailgate › Latch1 injured
Filed Jan 15, 2003PA

MY MOTHER IN LAW WAS LIFTING THE BACK HATCH OF HER 2000 DODGE DURANGO. IT WAS LIFTED ABOUT 3 INCHES, AND I WAS ATTEMPTING TO HELP HER LIFT IT, WHEN IT SLIPPED OUT OF HER HAND AND SLAMMED SHUT ON MY RIGHT HAND FIRST TWO FINGERS. IT WAS PULLED SHUT VERY FORCEFULLY BY SOME SORT OF SPRING- LIKE MECHANISM. MY FINGERS WERE LATCHED INTO THE DOOR WHEN IT CLOSED, RESULTING IN INJURY. FORTUNATELY, THEY WERE NOT BROKEN AT THE DIP, BUT COULD HAVE EASILY BEEN. WHAT RESULTED WAS A FLAP TYPE LESION, THAT RESULTED IN ABOUT A ONE INCH GASH IN MY INDEX FINGER, WHICH WILL LEAVE A VERY DISTINCT SCAR. I THINK THAT THOSE SPRING MECHANISMS SHOULD NOT BE IN THE REAR DOORS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 14, 200385,000 milesTX

WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.

Engine and Engine Cooling › Engine
Filed Jan 10, 200349,345 milesIN

MY ENGINE IS FILLED WITH SLUDGE ALTHOUGH WE AHD REGULAR OIL CHANGES. BECAUSE WE COULD ONLY FIND TEH LAST THREE OIL CHANGE RECEIPTS, THE DEALER SAYS THEY ARE NOT GOING TO MAKE THE REPAIR. AT FIRST, THEY SID IT WAS AN OIL PUMP. I CALLED CHRYSLER AND THEY WERE WILLING TO REPLACE THE PUMP ALTHOUGH I AM 19K MILES OUT OF WARRANTY. THIS TELLS ME THEY KNEW THERE WAS A PROBLEM. NOW, AFTER SEARCHING THE INTERET AND CALLING AN ATTRONEY, I FIND 182 LIKE COMPLAINTS FOR THE 2000 MODEL YEAR DURANGO AND DAKOTA. NO ONE AT TEH CORPORATE OR DEALER LEVEL WILL WORK WITH ME UNLESS I PAY $6,000 FOR THE REPAIR. CAN ANYONE SAY CLASS ACTION LAWSUIT?

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Dec 31, 2002TX

CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS

Power Train › Automatic Transmission
Filed Dec 30, 200236,650 milesNC

TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A "GOOD CUSTOMER" AND WILL "EXTEND" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE HAS ALSO HAD SEVERAL POSTS JUST FOR DECEMBER RELATED TO TRANSMISISONS WITH VEHICLES STARTING IN "98. HOW MANY MORE ARE OUT THERE THAT CHRYSLER IS NOT ADMITTING TO? DEALER DIDN'T OPEN TRANS, JUST ORDERED THE REBUILD KIT (LAST MONDAY). AS OF THIS MORNING, 12-30-02, MY TRUCK WAS STILL NOT BEING WORKED ON, HAVE HAD PARTS SINCE 12-26-02.

Structure › Body › Door
Filed Dec 27, 200212,296 milesMN

WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS

Air BagsCrash1 injured
Filed Dec 26, 2002KY

THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB

Seat Belts › FrontCrash
Filed Dec 23, 2002MO

CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE DRIVER SEAT CAME OFF THE TRACKS AND THE SEAT BELT CAME UNBUCKLED. DEALER NOTIFIED. TS

Service Brakes, HydraulicCrash
Filed Dec 23, 2002VA

CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS

Power Train › Automatic Transmission
Filed Dec 20, 200243,000 milesCA

WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 17, 2002CA

THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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