2000 Dodge Durango complaints

THE FRONT END OF MY 2000 DODGE DURANGO HAS A SQUEAKING & POPPING NOISE EVERY IME YOU HIT A BUMP. IT HAS BEEN INSPECTED AND THEY STATED THAT THE UPPER BALL JOINTS ARE BAD. I SEEN A SPECIAL ON CBS NIGHTLY NEWS ON 10-27-03 AND THEY STATED THAT HE FEDS ARE INVESTIGATING THIS COMPLAINT AND ARE IN THE PROCESS OF GETTING A NATIONAL RECALL ON THIS ITEM. HOW LONG WILL THIS RECALL TAKE? THERE ARE SEVERAL LIVES AT RISK HERE.*AK

POWER TRAIN: AUTOMATIC TRANSMISSION FAILURE. *AK

VEHICLE HAS EXCESSIVE PLAY IN THE FRONT WHEELS. CONSUMER SUSPECTS PROBLEM WITH UPPER BALL JOINTS. THIS PROBLEM IS OCCURRING ON BOTH SIDES OF THE VEHICLE, EVEN WHEN IT IS IMMOBILE. WHEN VEHICLE IS IN MOTION NOISE CAN BE HEARD IN FRONT OF VEHICLE. ALSO, STEERING IS VERY UNSTABLE WHEN VEHICLE IS MOVING AT MEDIUM TO HIGH SPEED. *AK

I OWN A 2000 DODGE DURANGO WITH 50,000 MILES ON IT. (BOUGHT BRAND NEW). IN AUGUST I TOOK IT IN FOR SERVICE TO MY DEALERSHIP, AND TOLD THEM ABOUT A NOISE IN THE FRONT END. THEY CHECKED IT OUT, AND TOLD ME I NEED UPPER AND LOWER BALL JOINTS, AT THE COST OF $1500.00. I HAVE NOT YET HAD THEM REPLACED. I FEEL THAT THERE IS A MAJOR PROBLEM WITH DODGE'S BALL JOINTS, FROM THE RECENT TV REPORTS. I THINK THE FACTORY SHOULD RECALL THESE VEHICLES AND FIX WHAT IS NEEDED. I HAVE A STATEMENT FROM THE DEALERSHIP STATING THAT THESE BALL JOINTS NEED REPLACING, IF YOU NEED A COPY OF THAT, I WILL BE GLAD TO MAIL YOU ONE. THANKS, JOAN YUENGER. *AK

WE OWN A 2000 DODGE DURANGO. WE EXPERIENCED VIBRATION IN THE FRONT AND STRANGE NOISES. MECHANIC CHECKED FRONT END OF VEHICLE. SAID THAT FRONT RIGHT UPPER BALL JOINT WAS DEFECTIVE TO THE POINT WHERE IT WAS UNSAFE TO OPERATE. HE SHOWED US THE ABNORMAL "PLAY" IN THE FRONT AND SAID THE WHEEL COULD EASILY SEPARATE FROM THE CHASSIS. HE REPLACED THIS BALL JOINT, BUT WARNED THAT THE OTHER THREE (CONSISTING OF LOWER AND UPPER BALL JOINTS ON LEFT SIDE, AND LOWER BALL JOINT ON RIGHT SIDE) ARE ALSO BAD AND WILL NEED REPLACING IN THE VERY NEAR FUTURE. ALSO SAID THE UNIVERSAL JOINTS IN THE REAR WILL NEED TO BE REPLACED IN THE NEAR FUTURE. THIS IS ALL AFTER WE SPENT MORE THAN $200 TO REPLACE REAR WHEEL AXLE BEARINGS. *AK

2000 DODGE DURANGO BALL JOINTS. *AK

2000 DODGE DURANGO RIGHT FRONT UPPER BALL JOINT FAILURE ONCE IN JULY 2002 2ND TIME JUNE 2003. *AK

HAD TO REPLACE ENTIRE FRONT-END ASSEMBLY ON 2000 DODGE DURANGO DUE TO PREMATURE WEAR.*AK

I JUST WATCHED THE EVENING NEWS AND THERE WAS AN INVESTIGATIVE REPORT ABOUT UPPER BALL JOINT PROBLEMS ON DODGE DURANGO 4X4'S. I HAVE THE FAILURE NOISE THAT THEY DESCRIBED AND I'M CONCERNED ABOUT FAILURE AT HIGH SPEED. I CALLED THE DEALER AND THERE IS NO RECALL AND I HAVE A FREIEND THAT JUST LOST A FRONT WHEEL ASSEMBLY DUE TO THIS FAILURE. THE COST TO REPAIR WAS $675 AND NOT COVERED BY DODGE. I AM CONCERENED FOR MY SAFETY! CAN YOU PROVIDE ANY INFORMATION? MY CAR HAS 37,000 MILES, JUST OUT OF WARRANTY.*AK

I PURCHASED MY 2000 DODGE DURANGO 8 MONTHS AGO. IT NOW HAS 57,000 MILES. IN THE LAST MONTH, I REPLACED THE TORQUE CONVERTER CLUTCH, THE TRANSMISSION, THE "COMPUTER CHIP", AND NOW ONE OF MY DOORS WILL NOT OPEN (MUST REPLACE THE ACTUATOR IN THE DOOR).*AK I HAVE BEEN TOLD THAT THE BEARINGS ON BOTH SIDES NEED TO BE REPLACED, AND THAT THE SHOCK ARE LEAKING. SHUOLD THIS HAPPEN ON A 2000?

MY 2000 DODGE DURANGO WITH APPROXIMATELY 30,000 MILES ON IT MYSTERIOUSLY AND UNEXPECTEDLY BURST INTO FLAMES IN THE FRONT END. WITHIN SIXTY SECONDS, THE ENTIRE VEHICLE WAS ENGULFED AND BECAME A TOTAL LOSS. THREE VARIOUS FIRE INVESTIGATORS WERE UNABLE TO DETERMINE THE RESULTANT CAUSE OF THE BLAZE.*AK

THERE WAS A SQUEAKING IN THE FRONT END. 9/02 THE SWAY BAR AND SWAY BAR BUSHINGS WERE REPLACED, ONLY 37,572 MILES ON IT. THE VEHICLE NOW SQUEEKS AGAIN IN THE FRONT END. IN ADDITION, WHILE DRIVING DOWN THE HIGHWAY, IT FEELS AS IF I'M DRIVING DOWN A BUMPY ROAD, THE FRONT TIRES ARE BOUNCING A LOT. BALL JOINTS? THIS IS A 2000 DODGE DURANGO THAT I BOUGHT BRAND NEW ON AUGUST 28, 2000. I WOULD LIKE TO SEE A RECALL ISSUED BY THE COMPANY TO FIX THIS PROBLEM.*AK

2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK

FRONT BALL JOINT FAILED ON MY DURANGO AND THE TIRE COLLAPSED. *LA EA03-023

I HAVE ALWAYS HAD PROBLEMS WITH MY DURANGO SINCE ABOUT 12,000 (NOW HAVE 68,000). REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN (MOSTLY WHEN TURNING LEFT). NOW I AM TOLD THAT I MUST INVEST $750. FOR A NEW POWER STEERING RACK. I DON'T MIND PAYING FOR NORMAL WEAR AND TEAR, BUT THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME IT IS THE LEFT SIDE WITH THE PROBLEM. THIS JUST DOES NOT SEEM RIGHT. I HAVE ENJOYED MY DURANGO EXCEPT FOR THESE FRONT END PROBLEMS. I AM NOW TO THE POINT OF SELLING AT A LOSS SINCE I DO NOT FEEL SAFE DRIVING MY DURANGO. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER AT LEAST FOR THOSE WHO WILL STILL BE OWNING A DURANGO. *LA

WHEN TURNING IN EITHER DIRECTION WITH MINOR ROAD IMPERFECTIONS, VEHICLE JUMPS AND PULLS TO THE OPPOSITE DIRECTION. ALSO A NOISE CAN BE HEARD COMING FROM THE REAR OF VEHICLE. CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK VEHICLE WOULD DRIFT DANGEROUSLY INTO OPPOSITE LANES WHEN SLIGHT ROAD BUMPS ARE PRESENT. CONSUMER STATED TIRE AND SUSPENSION SEEM TO BE BOUNCING MORE THAN NORMAL. TIRE PRESSURE WAS CHANGED FROM 31 PSI TO 40 PSI WITH NO IMPROVEMENT TO WHEEL BOUNCE. *PH *NLM

TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM

A MOANING NOISE FROM MY TRANSMISSION WHILE IT IS IN REVERSE. *LA

DRIVER'S SIDE AND REAR SEAT BELT BUCKLES FAILED TO RELEASE WHEN LATCHED. DEALERSHIP HAD BEEN NOTIFIED. *AK

MY WIFE WAS DRIVING OUR 2000 DODGE DURANGO. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SEAT SCREAMED CAUSING MY WIFE TO TURN AND LOOK THEN HITTING A CONCRETE PAD HOUSING A APPROXIMATELY 30 FEET POLE FROM THE TARGET PARKING LOT. THERE IS APPROXIMATELY $9000 DAMAGE AND MY WIFE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL. HER HEAD HIT AND BROKE THE VISOR AND VISOR ARM AND THEN THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. A CHRYSLER INSPECTOR HAS INSPECTING THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE AIRBAGS WHICH I HAVE A HARD TIME UNDERSTANDING. *LA

WHILE DRIVING, THE UPPER BALL JOINT FAILED, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED. *TS *NLM

VEHICLE EXPERIENCED BALL JOINT FAILURE.*MR THE CONSUMER WAS TOLD BY THE DEALERSHIP, THEY WERE UNABLE TO PERFORM AN ALIGNMENT BECAUSE OF THE WORN BALL JOINTS.*TS *JB

PE 03-032: FRONT SUSPENSION: UPPER BALL JOINTS. THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK

FAULTY TRANSMISSION ON THE 3RD TRANSMISSION IN THE FIRST 75K. THE FIRST GEAR WENT OUT ON ALL THREE WITHIN 20K MILES OF INSTALL. *LA

THE BALL JOINT HOLDING WHEEL ON VERTICAL AXLE FAILED CAUSING WHEEL TO TILT 45 DEGREES FROM A STRAIGHT ANGLE. LUCKILY THIS HAPPENED WHEN MY WIFE WAS LEAVING THE GROCERY PARKING LOT AND WAS NOT ON MAIN ROAD DRIVING HIGHER SPEED, OTHERWISE COULD HAVE BEEN FATAL. *JB EA03-023

UPPER BALL JOINT FAILURE ON MY 2000 DODGE DURANGO. FOR A WHILE, WE WERE HEARING A POPPING NOISE WHEN WE WOULD PULL OUT OF THE DRIVEWAY. UPON INSPECTION, I COULD FIND NOTHING WRONG. THE PROBLEM GOT PROGRESSIVELY WORSE. I FINALLY FIGURED OUT IT WAS THE UPPER BALL JOINT BECAUSE I CAN GRAB THE TOP OF THE FRONT WHEEL AND MOVE IT BACK AND FORTH PERPENDICULAR ABOUT 1/8 INCH. I CAN LOOK AT THE UPPER BALL JOINT AND SEE THIS IS WHERE THE EXCESSIVE MOVEMENT IS COMING FROM. I'M GOING TO REPLACE THE BALL JOINT THIS WEEK. AS YOU CAN EXPECT, THIS IS THE LAST CHRYSLER VEHICLE THAT I PURCHASE. I HAVE THE ORIGINAL BALL JOINT FOR INSPECTION IF IT WOULD BE HELPFUL. *JB

THE VEHICLE EXPERIENCED FAILURE OF THE FRONT END AT 45000 MILES AND HAD TO HAVE THE UPPER/LOWER BALL JOINTS AND LOWER CONTROL ARM REPLACED. THE VEHICLE IS CURRENTLY EXPERIENCING PROBLEMS WITH THE FRONT END AGAIN. THE VEHICLE FEELS AS IF RIDING ON "CLOUDS" WHEN DRIVING, EVEN ON DRY PAVEMENT. CONSUMER DOES NOT HAVE COMPLETE CONTROL OF MOVEMENT WHEN DRIVING. WHILE DRIVING ON UNEVEN ROAD THE SUSPENSION FELT VERY LOOSE. *AK *NLM

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. ALL FIVE PASSENGERS IN THE VEHICLE WERE INJURED. *AK *JB

THE UPPER BALL JOINTS EXPERIENCED PREMATURE FAILURE AND CAUSED THE FRONT END TO COLLAPSE. *AK *JB EA03-023

CONSUMER COMPLAINED ABOUT FRONT SUSPENSION PROBLEM. THE FRONT LEFT TIRE COLLAPSED WHILE DRIVING AT 25 MPH AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS BADLY INJURED. THE MANUFACTURER WAS CONTACTED WHO INVESTIGATED THE CAUSE. *AK *JB

HAD TAKEN VEHICLE FOR ROUTINE CHECKAND MECHANIC INDICATED THAT FRONT UPPER BALL JOINTS WORE OUT COMPLETELY. BALL JOINTS WOULD NEED TO BE REPAIRED OR REPLACED.*AK

SUSPENSION FRONT CONTROL ARM UPPER BALL JOINTS ON BOTH SIDES FRONT WORN OUT. MILEAGE AT TIME OF INCIDENT WAS 37,655. VEHICLE WAS TAKEN IN FOR NEW TIRES AT A LOCAL NTB WHEN THE PROBLEM WAS DISCOVERED.

I HAVE NOTICED A PROBLEM WITH DODGE DURANGO AND FULL-SIZED DODGE PICKUPS. THE SIZE AND PLACEMENT OF THE EXTERIOR REAR-VIEW MIRRORS CREATES A HUGE BLIND SPOT FOR SMALLER DRIVERS! TALLER MEN WHO WOULD TYPICALLY CHOSE THIS VEHICLE MAY NOT REALIZE THAT THEIR SMALLER SPOUSE OR KIDS WOULD NOT BE ABLE TO SEE. THE WIDTH OF THE DOOR FRAME ALSO COMPOUNDS THE PROBLEM. WE JUST INVESTIGATED ANOTHER RIGHT-ANGLE CRASH WITH THIS PROBLEM. THE FEMALE DRIVER, ABOUT MY HEIGHT (5'4"), DID NOT SEE THE APPROACHING VEHICLE AND PULLED INTO ITS PATH. I KNOW OF AT LEAST 2 OTHERS RECENTLY. WHEN MY HUSBAND AND I PURCHASED A PICKUP 4 YEARS AGO, I VETOED HIS CHOICE OF THE DODGE BECAUSE OF THE VISIBILITY PROBLEM. A CO-WORKER HAS NOTED THE PROBLEM IN HER HUSBAND'S TRUCK. WE DO NOT HAVE THIS PROBLEM ON OUR GMC PICKUP, AS THE MIRRORS ARE PLACED LOWER. DODGE HAS THEM DIRECTLY IN THE SIGHT LINE, ESPECIALLY WHEN CHECKING TRAFFIC TO THE RIGHT. WHILE THIS MAY NOT BE A RECALL ISSUE, STUDY AND PUBLICITY ABOUT THIS ISSUE SHOULD BE DONE SOON. THANKS.

WHILE DRIVING AT 20 MPH THE CONSUMERS VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. NEITHER THE DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER HAS CONTACTED THE DEALER. CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM

WHEEL BEARING WEARS OUT PREMATURELY, CAUSING HUB NUTS TO LOOSEN. *AK

THE CONSUMER RAN OVER A POTHOLE WHILE TRAVELING APPROXIMATELY 10 MPH. THE RIGHT FRONT TIE ROD "BUSTED" CAUSING THE ENTIRE STEERING SYSTEM TO FAIL. THE CONSUMER LOST CONTROL OF VEHICLE AND NARROWLY AVOIDED A COLLISION. *KG THE CONSUMER PULLED OUT FROM A STOP SIGN, TURNED RIGHT AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE, WHICH LEFT THE CONSUMER HALF IN THE ROAD OF ONCOMING TRAFFIC. THE VEHICLE DIDN'T MOVE. WHEN THE CONSUMER INSPECTED THE VEHICLE SHE SAW THAT THE TIE ROD HAD FALLEN OFF AND PUNCTURED THE RIGHT RIM AND CAUSED THE TIRE TO GO FLAT. *SCC *JB

TODAY HAD TO HAVE NEW FRONT UPPER BALL JOINTS, PART#K7242CQ, APPLIED TO MY 2000 DODGE DURANGO. I WAS TOLD THAT THERE WAS AT LEAST 1400 BALL JOINTS ON BACK ORDER NATION WIDE AND THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET ANY IN. THANKS TO THE HARD WORK OF HUB TIRE IN ST. JOHNS MICHIGAN THEY FOUND TWO BALL JOINTS AT A CARQUEST STORE IN ST. JOHNS THAT WOULD FIT MY DURANGO, WE GOT LUCKY. THEY GOT THESE AND GOT THEM INSTALLED. MY DURANGO ONLY HAS 57,000 MILES ON IT AND THE RIGHT SIDE BALL JOINT WAS SO BAD THAT THEY WOULD NOT LET ME DRIVE IT HOME AS IT WAS THAT UNSAFE. WITH THERE BEING OVER 1400 BALL JOINTS ON A NATION WIDE BACK ORDER I THINK THERE IS A REAL BAD PROBLEM WITH THE BALL JOINTS AND THIS SERIOUS MATTER NEEDS TO BE LOOKED INTO. IF SOMEONE'S BALL JOINTS DO BREAK GOING DOWN THE ROAD THIS COULD CASE A SERIOUS IF NOT FATAL ACCIDENT. THANK YOU. *JB

CONSUMER STATED THE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. DEALER NOTIFIED.*AK WHILE GOING SLOWLY OVER A SPEED BUMP, THE RIGHT UPPER BALL JOINT BROKE, WHICH LEFT THE TIRE IN A 45 DEGREE ANGLE. CONSUMER LATER LEARNED THAT THE JOINT WASN'T PACKED PROPERLY WITH GREASE FROM THE FACTORY. BOTH BALL JOINTS WERE REPLACED AT NO COST TO THE CONSUMER. *PH *JB EA03-023

PE 03-032 FRONT SUSPENSION UPPER BALL JOINT: VEHICLE EXPERIENCED COMPLETE UPPER BALL JOINT FAILURE, WHICH CAUSED WHEEL SEPARATION, ALMOST RESULTING IN LOSS OF CONTROL. *AK THE STEERING BECAME LOSE AND THE TIRE FELL FLAT TO THE GROUND. *PH *JB EA03-023

THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE UPPER BALL JOINTS INSPECTED. THE DRIVER'S SIDE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. *AK *PH *JB

I HAVE A 2000 DURANGO SLT PLUS, I TOOK THE VEHICLE INTO THE LOCAL TIRE SHOP TO HAVE THE FRONT END ALIGNED BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE DEPT STATED THEY WOULD NOT ALIGN THE VEHICLE BECAUSE OF THE CONDITION OF THE UPPER BALL JOINTS. THE TRUCK ONLY HAS 45,000 MILES ON IT. THEY ALSO STATED THEY WOULD NOT DRIVE IT UNTIL THEY ARE REPLACED.

DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.

THE DEALER WAS UNABLE TO REPLACE THE RIGHT UPPER BALL JOINT DUE TO LACK OF PARTS. THE CONSUMER STATED THAT THE VEHICLE HAD BEEN MAKING A NOISE. *AK *SCC *JB

CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK WHEN MAKING A LEFT TURN FRONT END LOCKED CAUSING CONSUMER TO DRIVE INTO A DITCH.*TS

PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS PREMATURELY WORE OUT AND THE WHEEL SEPARATED. *AK THE FRONT END VIBRATED WHILE DRIVING. BOTH UPPER AND LOWER BALL JOINTS WERE DIAGNOSED AS BAD. *PH *JB EA03-023

PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK *SCC *JB

WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK

WHEN THE VEHICLE WENT OVER BUMPS OR MADE TURNS THE FRONT SUSPENSION MADE LOUD NOISES. THIS OCCURRED AT ANY SPEED BUT WAS MORE NOTICEABLE AT SLOW SPEEDS. *SCC *NLM

MY LEFT UPPER BALL JOINT IS EXTREMELY WORN AND THE TRUCK'S ONLY 3 YEARS OLD! I'VE SEEN ALL THE OTHER COMPLAINTS OF THIS SAME THING AND AM WONDERING IF SOMEONE HAS TO DIE BEFORE CHRYSLER IS FORCED TO FIX THIS PROBLEM.*AK

WHILE DRIVING AT 25 MPH, AND WITH NO WARNING FRONT SUSPENSION COLLAPSED, CAUSING THE DRIVER TO LOSE CONTROL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. *AK. EA03-023