2000 Dodge Durango complaints

WHILE PARKING CONSUMER HEARD A LOUD NOISE COMING THROUGH THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *LA

I OWN A 2000 DODGE DURANGO,[XXX] THIS VEHICLE HAS BOTH UPPER BALL-JOINTS SEVERELY WORN. *NM UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UPPER BALL JOINTS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING THE STEERING WHEEL JERKED BACK AND FORTH. *AK

OUR 2000 DURANGO WITH ONLY 57K MILES, HAD THE "CHECK GUAGES" LIGHT COME ON. THE ENGINE TEMP WENT TO HOT, THEN TO COLD. AFTER TAKING IT INTO THE DEALER, I WAS TOLD THAT THE WATER HEATER NEEDED TO BE REPLACED ($300), THE SOFT PLUGS (FREEZE PLUGS?) WERE BAD AND NEEDED TO BE BE REPLACED ($1500) AND THERE IS AN INTERNAL OIL LEAK ($1,000). THIS IS A 2000 MODEL YEAR, PURCHASED IN JANUARY OF 2000 AND ONLY HAS 57,000 MILES

I HAVE A 2000 DODGE DURANGO R/T. I ONLY HAVE 31,000 MILES ON MY DURANGO AND THE TRANSMISSION IS POURING FLUID OUT. APPARENTLY THERE IS A STANDARD DEFECT IN ALL DURANGOS REGARDING SEALS FOR THE TRANSMISSION. ALL THE RINGS HAVE TO BE REPLACED WHICH REQUIRES PULLING OUT THE WHOLE TRANSMISSION. I RARELY DRIVE MY VEHICLE, MAYBE A FEW TIMES A WEEK. TO THE STORE ETC. SEEMS TO ME THAT SINCE DODGE IS AWARE OF THIS PROBLEM WITH THE TRANSMISSION THEN THEY SHOULD BE DOING SOMETHING TO HELP FIX THEM. THIS SHOULD NOT BE HAPPENING AFTER 31,000 MILES. BEING AN R/T I PAID ALMOST $28,000 FOR IT WHEN IT WAS ALMOST 2 YEARS USED WITH 18,000 MILES ON IT. SOMETHING NEEDS TO BE DONE! I READ COMPLAINTS AT CONSUMER AFFAIRS AND SAW THAT I AM NOT ALONE. MY 6 PERSON FAMILY LIVES ON ONE SMALL INCOME. WE PURCHASED THIS VEHICLE FOR SAFETY AND RELIABILITY. I TAKE VERY GOOD CARE OF IT AND DRIVE IT VERY LITTLE. WE CAN NOT AFFORD THIS EXPENSE. I DO NOT HAVE ANY IDEA HOW WE CAN COME UP WITH THE MONEY TO FIX THIS. AND THE FACT THAT DODGE KNOWS ABOUT THIS COMMON PROBLEM MAKES IT EVEN WORSE! *JB

CONSUMER TOOK VEHICLE TO FOR A TIRE CHECK, AND IT WAS DETERMINED THAT THE BALL JOINTS WERE DEFECTIVE. *AK

WHILE DRIVING STEERING WHEEL WAS LOOSE, CAUSING THE VEHICLE TO DRIFT ALL OVER THE ROAD. DEALER DETERMINED THAT TWO UPPER BALL JOINTS FAILED. *AK

WE OWN A 2000 DODGE DURANGO AND SAW SEVERAL NEWSCASTS ABOUT THE FAILING BALL JOINTS. WE TOOK OUR VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND WE ALSO HAVE A FAILING BALL JOINT. LUCKILY, WE WERE NOT IN AN ACCIDENT BUT WE ARE BEING CHARGED OVER $400 FOR THIS DEFECT. OUR CAR ONLY HAS 50K MILES ON IT. WE KNOW THIS IS A CHRONIC PROBLEM WITH THE DURANGO AND WOULD LIKE CHRYSLER TO ISSUE A RECALL AND WANT OUR COMPLAINT NOTED.. *AK

2000 DODGE DURANGO 4X4 5.9L ENGINE, UPPER BALL JOINTS ARE SO BAD MY MECHANIC SAID THE VEHICLE IS NOT SAFE TO DRIVE.*AK

SAFETY PROBLEMS WITH DODGE DURANGO INCLUDING REPLACING BALL JOINT TWICE IN 4 YEARS, REPALCING FRONT ROTERS TWICE IN 4 YEARS, COMPLAINING ABOUT PROBLEMS WITH BRAKES AND THE TRANSMISSION. THIS VEHICLE FAILED TWO SAFETY INSPECTIONS FOR THESE PROBLEMS. THESE ARE SERIOUS SAFETY CONCERNS AND HAVE BEEN DOWN PLAYED WHEN I HAVE TAKEN MY CAR IN AND I HAVE NOT BEEN NOTIFIED OF THE SERIOUSNESS AND THAT THESE ARE REOCCURING PROBLEMS WITH THE DURANGO . YET THE DEALERSHIP AND CHRYSLER WANT TO CLAIM NO RESPONSIBILITY.*AK

THE UPPER AND LOWER BALL JOINTS ON THE LEFT SIDE OF MY 2000 DODGE DURANGO WERE WORN AND HAD PLAY. I HAD TO HAVE THEM REPLACED AT MY EXPENSE SINCE THERE IS NOT A RECALL ON THEM AT THIS TIME.*AK

WHILE TRAVELING OVER POTHOLES OR ROUGH PAVEMENT CONSUMER HEARD FRONT END NOISE. THE CONSUMER HAD VEHICLE SERVICED, AND WAS INFORMED THAT TWO UPPER AND ONE LOWER BALL JOINT NEEDED REPLACEMENT.*AK

WHILE TRAVELING 40 MPH CONSUMER NOTICED LOOSENESS IN STEERING AND HANDLING ROUGHLY IN A SITUATION, CONSUMER TRIED TO AVOID HITTING AN ELK, BUT COULDN'T DUE TO ERRATIC OPERATION OF THE STEERING. DRIVER LOST CONTROL AND RAN OFF THE ROAD, CRASHING. AFTER THE TRUCK WAS SERVICED CONSUMER WAS TOLD THE BALL BEARINGS NEEDED REPLACEMENT.*AK

CONSUME RCOMPLAINED ABOUT TA BALL JOINT PROBLEM. WHILE DRIVING AT 25 MPH RIGHT FRONT WHEEL ASSEMBLY DETACHED, AND ROLLED AWAY INTO A RIVER. *AK

WHILE DRIVING CONSUMER HEARD A THUMPING SOUND COMING FROM THE FRONT END. DEALERSHIP SERVICED THE TRUCK AND WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

WHILE DRIVING AT DIFFERENT SPEEDS CONSUMER HEARD A NOISE COMING FROM THE FRONT. DEALERSHIP SERVICED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE UPPER BALL JOINT NEEDED REPLACEMENT. *AK

WHILE STATE INSPECTION WAS BEING CONDUCTED TECHNICIAN NOTICED THAT A ONE OF THE WHEELS WAS WOBBLY. THEN, TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT.*AK

WHEN I HEARD ON TV THAT THE 2000 DURANGO COULD HAVE DEFECTIVE BALL JOINTS, I HAD MY DURANGO CHECKED. THE LEFT BALL JOINT HAD A CHUNK MISSING, AND IN THE WORDS OF A REPAIRMAN, THE WHEEL COULD COME OFF IF I HIT A HOLE OR BUMP ON A HIGHWAY. THE RIGHT BALL JOINT WAS ALSO DAMAGED. I HAD BOTH BALL JOINTS REPLACED AT THE DEALERSHIP WHERE I PURCHASED THE CAR. MY CAR HAS 59,000 MILES ON IT; IT HAS BEEN DRIVEN ON HIGHWAYS, PAVED ROADS, AND STREETS--NEVER OFF ROAD. I BELIEVE THESE BALL JOINTS WERE DEFECTIVE WHEN INSTALLED AND AM CONCERNED FOR MY OWN AND OTHERS SAFETY, PARTICULARLY SINCE MY CAR GAVE NO WARNING SIGNS SUCH AS NOISE OF DIFFICULTY IN STEERING TO INDICATE SOMETHING WAS WRONG.*AK

WHILE TURNING VEHICLE LOST POWER STEERING. CONSUMER WAS INFORMED THAT THE PROBLEM PERTAINED TO THE FRONT BALL JOINTS FAILURE. *AK

WHEN MAKING A RIGHT HAND TURN FRONT END PRODUCES A KNOCKING NOISE. *AK

DRIVER HEARD NOISE COMING FROM THE FRONT PASSENGER SIDE. DEALER SUGGESTED THAT BALL JOINTS NEED TO BE REPLACED. *AK

WHEN DRIVING AT AN UNETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINTS FAILED. *AK

WHILE DRIVING 50 MPH VEHICLE VIBRATED IN THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. *AK

DRIVER HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF VEHICLE MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

DEALERSHIP REFUSED TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD. *AK

I PURCHASED A USED 2000 DODGE DURANGO IN MAY OF 2003. I NOTICED THAT THE FRONT OF MY CAR FELT FUNNY. WE TOOK MY CAR TO THE DEALER WHERE WE HAD PURCHASED THE VEHICLE, KERRY CHRYSLER/JEEP, THEY HAD TO REPLACE THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THIS COST AROUND $1,500 +/-. I HAVE CALLED DODGE TWO TIMES TO CHECK ON THE INVESTIGATION AND THE ONLY ANSWER THAT I RECEIVE IS THAT THE INVESTIGATION IS ONGOING AND THEY ARE NOT SURE WHEN IT WILL BE COMPLETE. THIS IS VERY DISAPPOINTING TO ME, BECAUSE I HAVE 4 CHILDREN THAT I DRIVE IN THIS CAR, AND WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING ALONG AND THE TIRES CAME OFF? WE REALLY DID NOT HAVE THE MONEY LAYING AROUND TO USE FOR THIS BUT WE FOUND IT BECAUSE WE WANTED TO MAKE SURE THAT OUR CHILDREN WERE SAFE. I AM VERY FRUSTRATED WITH THIS BECAUSE DODGE HAS KNOWN ABOUT THIS, AND SO FAR HAS DONE NOTHING TO CORRECT IT.*AK

THERE WAS EXCESSIVE SHAKING IN THE STEERING COLUMN. VEHICLE WAS PULLING TO THE RIGHT, CONSUMER THOUGHT IT WAS THE BRAKES. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED THE BRAKES, BUT THE PROBLEM STILL EXISTED. ANOTHER MECHANIC DETERMINED THAT BALL JOINTS WERE PREMATURELY FAILING. *AK

SINCE OWNERSHIP OF THE VEHICLE TWO ENGINES WERE REPLACED. FRONT END HAD BEEN REALIGNED ON AT LEAST TWO OCCASIONS DUE TO EXCESSIVE WEAR ON THE TIRES. ALSO, FUEL PUMP HAD BEEN REPLACED TWICE. *AK

I HAVE A 2000 DODGE DURANGO THAT WE PURCHASED FROM A CERTIFIED DODGE DEALER IN NOVEMBER 2003. RIGHT AFTER WE BOUGHT IT WE NOTICED A POPPING SOUND IN THE FRONT END AND HAD THEM CHECK IT OUT ON AT LEAST TWO OCCASIONS. I JUST TOOK MY VEHICLE IN FOR SERVICE FOR A FRONT-END ALIGNMENT AND THEY TELL ME THAT BOTH FRONT BALL JOINTS ARE BAD AND MUST BE REPLACED, AND THE JOB WILL COST $500. THERE IS NO WAY BALL JOINTS SHOULD GO BAD SO QUICKLY AND THE DEALER SHOULD HAVE RECOGNIZED THE PROBLEM WHEN THEY SOLD IT. WE'VE ONLY HAD THE VEHICLE 15 MONTHS. THERE IS AN INVESTIAGATION ON THIS BY DODGE AND OTHER AGENCIES BUT THERE HAS YET TO BE A RECALL AND THIS IS A SERIOUS SAFETY ISSUE.

UPPER BALLJOINTS ARE BAD

WHILE CONSUMER WAS TRAVELING 60-65 MPH WHEEL SHOOK VIOLENTLY. CONSUMER WAS CLOSE TO THE RIGHT SIDE OF THE ROAD, AND WHEN HE CAME UPON AN EXIT HE TOOK IT AND PULLED TO THE SIDE. WHEN HE GOT OUT AND LOOKED AT WHEEL IT HAD TURNED TOE-IN. CONSUMER IMMEDIATELY CALLED DEALER, AND HAD THE VEHICLE TOWED. VEHICLE WAS REPAIRED AT COST OF $2100.00. THERE WAS NO MENTION OF A RECALL OR INVESTIGATION. DEALER REPLACED THE WHEEL BEARINGS, TIE RODS, STEERING COLUMN, AND THE STEERING RACK. ALL THOSE PARTS HAD TO BE REPLACED BECAUSE OF BALL JOINT FAILURE, AND THE WHEEL COMING ALMOST OFF VEHICLE.*AK

WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE ON THE DRIVER'S SIDE FRONT END OF THE VEHICLE. DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. *AK

ORIGINAL OWNER OF 2000 DURANGO, HAVE HAD THE VEHICLE IN FOR SERVICING ON TWO SEPARATE OCCASIONS COMPLAINING OF SQUEAKING NOISE, NEITHER TIME WAS THE PROBLEM FOUND OR FIXED, I HAVE NOW LEARNED TO LIVE WITH THE NOISE AS I GO ABOUT MY DAILY ROUTINE. SQUEAK NOT HEARD CONSTANTLY BUT IS HEARD MORE THAN PERIODICALLY. *AK

EXCESSIVE INSIDE FRONT TIRE WEAR, AND BALL JOINT SEPERATION. BALL JOINT SEPERATED WHILE DRIVING. NEARLY CAUSED ACCIDENT. NO INDICATION OF PENDING FAILURE. EA03-023

FRONT END PRODUCES A LOUD POPPING NOISE. *AK

MY 2000 DODGE DURANGO HAS HAD PROBLEMS WITH THE BALL JOINTS AND HAD TO BE REPLACED. THIS WAS AT A LOW MILAGE...NOW IT SEEMS TO BE HAVING THE SAME PROBLEM AGAIN.*AK

1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT. *JB

I OWN A 2000 DODGE DURANGO 4 X 4 WITH APPROXIMATELY 52,000 MILES. ON NOVEMBER 20, 2003 I PURCHACED NEW TIRES. ON NOVEMBER 21, 2003 I HAD AN APPOINTMENT TO HAVE THE TIRES BALANCED AND ALIGNED, HOWEVER THIS COULD NOT BE DONE BECAUSE OF A FAULTY BALL-JOINT ON THE LEFT FRONT SIDE OF THE VEHICLE. THIS WAS QUITE ALARMING TO MYSELF AS WELL AS THE TIRE DEALERSHIP SERVICE MANAGER, BECAUSE MY VEHICLE HAD ONLY APPROXIMATELY 48,000 MILES. A NEW BALL JOINT WAS ORDERED AND REPLACED SEVERAL DAYS LATER. NOW THAT I HAVE BEEN HEARING NEWS REPORTS RELATED TO THIS ISSUE, I FEEL IT NECESSARY TO BRING MY EXPERIENCE TO YOUR ATTENTION. MY CONCERN AT THIS POINT IS...WHAT MUST I DO TO PREVENT A SIMILAR CATASTROPHIC FAILURE FROM OCCURING TO MY VEHICLE? *JB

WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. ALS, STEERING WHEEL WOULD INTERMITTENTLY JERK AWAY FROM THE CONSUMER WITHOUT WARNING. *AK

I HAVE A 2000 DODGE DURANGO WITH THE UPPER BALL JOINT PROBLEM IN THE SUSPENSION. IT HAS BEEN AN ACTIVE PROBLEM FOR ABOUT THE LAST 40,000 MILES. I DO NOT HAVE THE MONEY TO FIX IT, NOR DO I BELIEVE IT'S MY OBLIGATION TO FIX IT. THERE SHOULD BE A RECALL, SINCE THIS IS A DESIGN ISSUE, AND DODGE SHOULD BE RESPONSIBLE FOR FIXING THIS SAFETY HAZARD. IT IS ALSO A NUISANCE SINCE IT CREATES A VERY LOUD SOUND ON TURNS AND BUMPS. MANY PEOPLE STARE AT MY DURANGO WHEN THEY HEAR THIS NOISE. IT DOESN'T HELP THEM SELL CARS! *JB

WHILE DRIVING ENTIRE FRONT END VIBRATED. THE VIBRATION WAS WORSE WHEN SPEED INCREASED. DEALERSHIP INDICATED THAT UPPER/LOWER BALL JOINTS HAD DISINTEGRATED AND NEEDED REPLACEMENT. *AK

WHEN BRAKE PEDAL WAS DEPRESSED VEHICLE SLID FORWARD. THIS ALMOST RESULTED IN AN ACCIDENT. DEALERSHIP INSPECTED THE BRAKES, BUT COULDN'T FIND THE CAUSE OF THE PROBLEM. *AK

WHILE DRIVING AND TURNING THE WAS A CLANKING NOISE IN FRONT OF VEHICLE. DEALER INDICATED THAT BALL JOINTS WERE LOOSE. *AK

WHILE DRIVING AND TURNING TO THE LEFT OR RIGHT CONSUMER HEARD LOUD NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT IT SOUNDED LIKE THE BALL JOINTS. *AK

FRONT END PRODUCED A KNOCKING NOISE. *AK

MY 2000 DODGE DURANGO HAS BAD BALL JOINTS. I WAS TOLD THEY ARE NOT BAD ENOUGH. HOWEVER, NOW I AM SEEING REPORTS OF DURANGOS CRASHING BECAUSE WHEELS ARE COMING OFF. HOW DO I KNOW IT IS SAFE TO DRIVE MY DURANGO? DO I HAVE TO WRECK TO GET MY VEHICLE FIXED PROPERLY? THERE IS ALSO NOISE AND NOW I AM CONCERNED ABOUT MY SAFETY AND MY FAMILY'S SAFETY.*AK

I DRIVE A 2000 DODGE DURANGO AND HAVE HAD MANY PROBLEMS SINCE I HAVE OWNED IT. BRKAES, TRANSMISSON AND UPPER BALL JOINTS, WHICH THEY DO NOT WISH TO FIX AND IT IS VERY SERIOUS PROBLEM. I HAVE CONTACTED MY DEALERSHIP AND HAVE HAD KNOW LUCK ON THEM FIXING IT. THEY TOLD ME THERE IS NO RECALL ON THE( BALL JOINTS ) BUT THEY KNOW IT HAS BEEN A PROBLEM FOR SOMETIME. YOU PAY BIG DOLLARS FOR A VEHICLE AND EXPECT SAFETY BUT ITS ALL ABOUT THE MONEY NOT THE CONSUMERS SAFETY OR NOT. NOR IS IT ABOUT THE COST WE HAVE TO PAY OUT FOR DEFECTS AND NOT NORMAL WEAR. I HOPE FOR MYSELF AND MANY OTHERS YOU LOOK CLOSELY INTO THIS MATTER AND FORCE THE MANUFACTURE TO RECALL THESE DEFECTS. THANK YOU FROM A VERY CONCERNED CONSUMER.*AK

I WAS DRIVING MY 2000 DODGE DURANGO ON CHRISTMAS NIGHT WHEN MY VEHICLE START MAKING A NOTICEABLE SOUND. IT SOUNDED LIKE I HAD FLAT TIRE OR SOMETHING WAS STUCK IN THE WHEEL AREA. I LOOKED AND SEARCHED UNDER THE VEHICLE BUT COULD NOT FIND THE CAUSE OF THE NOISE. MY FIANCEE, SISTER AND FRIEND WERE IN THE VEHICLE AND COULD NOT FIGURE OUT WAS WRONG. WE WERE QUITE SCARED AND DID NOT KNOW WHAT WAS WRONG. FOR THREE DAYS MY CAR MADE THE SAME UNTIL MY MECHANIC WAS AVAILABLE ON MONDAY, DECEMBER 29TH. THE NOISE WAS COMING FROM A BUSTED BALL JOINT/BEARING. IT WAS VERY NEAR OFF COLLAPSING THE WHEEL AND FRONT END. WHAT STUCK IN MY MIND WAS THE MECHANIC AT THE TIME SAID, THAT I WAS EXTREMELY FORTUNATE THAT I BROUGHT MY CAR IN WHEN I DID BECAUSE THE "WHOLE AXLE COULD HAVE BROKEN AND FALLEN OFF." I WAS QUITE SCARED AND RELIEVED, OBVIOUSLY. WELL, ALMOST $600 LATER AND I FIND OUT THAT THIS ALL COULC HAVE BEEN AVERTED BY DODGE NOTIFYING CAR OWNERS.

WHILE DRIVING THE TIRES FELT AS THOUGH THEY WERE GOING TO SEPARATE FROM VEHICLE. AFTER DEALERSHIP INSPECTED THE VEHICLE THEY DETERMINED THAT BALL JOINTS FAILED. CONSUMER IMMEDIATELY PARKED VEHICLE UNTIL SOME REPAIRS WERE MADE. *AK

I HAVE A 2000 DODGE DURANGO AND I AM HAVING AN ANNOYING SQUEAKING SOUND FROM THE FRONT END AND THOUGHT IT WAS MY SHOCKS, SO I HAD NEW SHOCKS INSTALLED AND IT DIDN'T FIX THE PROBLEM. I HEARD ON THE NEWS WHERE ALOT OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THAT IT HAS TO DO WITH THE BALL JOINTS GOING BAD. I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIRED DUE TO APPARENTLY THERE IS A DEFECT OR THERE WOULDN'T BE SO MANY PEOPLE HAVING THE SAME PROBLEM.