DEALERSHIP INFORMED CONSUMER THAT FRONT UPPER BALL JOINTS WERE WORN OUT. CONSUMER WAS NOT HAVING ANY PROBLEMS AT THIS TIME. *AK
2000 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN DRIVING OVER BUMPS A SQUEAKING NOISE WAS HEARD COMING FROM THE FRONT END OF VEHICLE. CONSUMER SUSPECTED THE PROBLEM RELATED TO BALL JOINTS, BASED ON A TV REPORT. *AK
WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE, DEALERSHIP HAS INSPECTED SEVERAL TIMES AND STATED NOTHING WRONG WITH THE VEHICLE.
CONSUMER WILL PROVIDE INFORMATION ON THE BALL JOINTS.
DISCOVERED INFORMATION ABOUT DEFECT ON THE 2000 DURRANGO FROM THE MEDIA THIS MORNING 3/4/2004 CLOSE FRIEND CONSIDERED FAMILY WAS KILLED IN A HEAD ON COLLISION ON HIGHWAY 156 IN MAY OF 2002. ENTIRE FAMILY STILL TO DAY WAS WONDERING WHAT HAPPENED TO MAKE HIS VEHICLE GO INTO ANOTHER LANE WHICH CAUSE THE CRASH AT 3:00PM. AUTOPSY REPORT NO DRUGS, NO ALCOHOL, NO PHYSICAL EVIDENCE OF A HEART ATTACK OR STROCK. IT'S BEEN BOTHERING US FROM THAT DAY AS TO WHAT HAPPENED. ON THE PICTURE OF THE VEHICLE FRONT PAGE OF THE HOLLISTER PAPER THE DURRANGO HE WAS DRIVING IT'S CLEAR AS DAY THAT THE WHEEL ON THE DRIVER SIDE IS BENT AND COULD HAVE SNAP CAUSING THE FATAL HEAD ON ACCIDENT THAT NOT ONLY KILLED LEONARDO MARQUEZ UPON IMPACT BUT ALSO KILLED THE WOMEN DRIVER OF THE OTHER VEHICLE UPON IMPACT. THE ARTICLE IS ON THE FRONT PAGE OF THE FREE LANCE LOCAL PAPER HOLLISTER CALIFORNIA TUEDAY MAY 14TH 2002 VOL 129 ISSUE 149. THIS STEERING DEFECT INFORMATION WAS NEVER KNOWN BY MYSELF OR THE FAMILY UNTIL DISCOVERED ON KPIX CHANNEL 5 NEWS 3/4/2004 WHICH LEAD ME TO THIS WEB SITE. *AK
2000 DODGE DURANGO. BOTH FRONT BALL JOINTS AND RIGHT FRONT WHEEL BEARING AND U JOINT HAVE ALL HAD TO BE REPLACED. THIS IS OWNED BY OUR BUSINESS, MYERS INSURANCE, INC. MILEAGE WAS 57898 WORK ON U JOINT WAS DONE 11-24-03 AT ROY'S DODGE
WHEN TURNING THE VEHICLE IN EITHER DIRECTION A NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE WAS TAKEN TO DEALER FIVE TIMES, BUT DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. CONSUMER SUSPECTED THAT BALL JOINTS CAUSED THE NOISE. *AK
AT APPROXIMATELY 55K (5/03) MILES I HAD TO SPEND $1662 FOR WORK ON MY DODGE DURANGO'S DIFFERENTIAL. IT HAS BEEN MY EXPERIENCE THAT THESE TYPES OF PROBLEMS DON'T COME UP UNTIL WAY OVER 100K+ MILES. THEN 11/03 IT WAS MANDATORY THAT I REPLACE ALL 4 BALL JOINTS. THIS ALSO DOESN'T SEEM RIGHT SINCE THE CAR ONLY HAD APPROXIMATELY 65K MILES ON IT AT THAT TIME. YOU WOULD THINK WHEN YOU TAKE YOUR AUTO TO THE DEALER FOR ALL ITS SCHEDULED MAINTENANCE AND HAVING SPENT $35K ON IT NEW, ONE WOULDN'T BE HAVING THESE SORTS OF EXPENSIVE PROBLEMS.
WHILE DRIVING 60 MPH A BANGING NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
BALL JOINTS WERE REPLACED IN THE PAST TWO WEEKS.*AK
MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. ALSO, WHEEL BEARINGS AND THE INNER/OUTER TIE RODS NEEDED TO BE REPLACED. *AK
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER WAS GETTING AN OIL CHANGE AND IT WAS DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK
WE BOUGHT A USED 2000 DURANGO SPORT APPROXIMATELY 5/2002 FROM THE JEEP DEALER IN ONTARIO, CALIFORNIA. THEY SAID IT WOULD HAUL OUR 19 FEET TRAVEL TRAILER. WE HAD SLOOPY STEERING ISSUES. WHEN GOING OVER A BUMP WHILE TRAVELING ON THE FREEWAY THE STEERING WOULD WOBBLE AS IF TO ALMOST LOSE CONTROL. WHEN TRAVELING ON ALL OVER PASSES WITH THE STEERING WHEEL TURNED, IT WILL LOSE TRACTION FOR A SHORT PERIOD CAUSING THE STEERING WHEEL TO TURN BY ITSELF WHICH RESULTS IN ALMOST LOSE CONTROL. WHEN YOU ARE TURNING FREEWAY "CORNERS" AT HIGHER SPEEDS IT FEELS TOP HEAVY AS IF YOU COULD ROLL OVER DUE TO INSTABILITY OF SUSPENSION & STEERING. IT MAKES CLICKING NOISES FROM THE REAR END. WE HAVE BOUGHT 2 COMPLETE SETS OF TIRES NEW TIRES AND 3 FRONT END ALIGNMENTS SINCE WE HAVE HAD THIS DURANGO. SEARS SAID THE ALIGNMENT WAS COMPLETED AS BEST AS POSSIBLE, IT WAS ALMOST OUT OF SCOPE AS IT WAS, THE CASTER AND CAMBER BEARLY MEETS THE SPECIFICATIONS. WHILE TOWING OUR WE FLIPPED AND ROLLED OUR 19FT TRAVEL TRAILER OVER, JUST ABOUT A HALF MILE FROM OUR HOME. MY HUSBAND AND 12 YEAR OLD DAUGHTER WERE NOT PHYSICALLY INJURED IN THE ROLL OVER CRASH, BUT HAVE BEEN TRAMATIZED TO THIS DAY. THE TRAILER JACKNIFED AND DISCONNECTED ITSELF OFF THE BALL AND ANTI-SWAY ARMS; RESULTING IN NO DAMAGE TO THE DRANGO. HOWEVER, THE TRAILER AND PERSONAL ITEMS INSIDE WERE A COMPLETE LOSS, NOT TO MENTION THE CRANE AND THE FLATBED TOWING. MY HUSBAND TOOK THIS DURANGO INTO A PRIVATE MECHANIC SHOP FOR AN ESTIMATE OF THE STEERING/SUSPE
BALL JOINTS HAVE WORN OUT PREMATURELY. *AK
I HAD TO REPLACE A BALL JOINT ON A 2000 DODGE DURANGO WITH 23,000 MILES. I HAD TO TAKE IT UPON MY SELF AFTER READING THE ARTICLE IN USA TODAY.I HAVE ALSO CALL DODGE NATIONAL TWICE TO NO AVAIL.*AK
2000 DODGE DURANGO. AT ABOUT 69,000 MILES THE VEHICLE HEATER SUDDENLY WENT COLD AND THE VEHICLE OVERHEATED. I PULLED OVER AND CHECKED UNDER THE HOOD. THE VEHICLE LOST ALL ANTIFREEZE. TOWED IT HOME. THE NEXT DAY FOUND THAT A FREEZE PLUG HAD A HOLE IN IT. AFTER REPAIR, FOUND THAT THE FREEZE PLUG HAD CORROSION AND ACTUALLY RUSTED THROUGH. DEALER SAID IT WAS DUE TO LACK OF MAINTENENCE. IMPOSSIBLE, FREEZE PLUGS ARE NOT MAINTAINED AND COOLLANT HAS A LIFE OF 100,000 MILES. IN ADDITION, A FREEZE PLUG SHOULD BE GALVANIZED/ALUMINIZED TO PREVENT CORROSION. VEHICLE HAS BEEN REPAIRED. HOWEVER, BECAUSE OF THIS PROBLEM, I WONDER IF THIS IS THE REASON THAT OTHERS ARE HAVING VEHICLES BLOW UP. I BELIEVE THAT THE SLUDGE IS THE RESULT OF THE OVERHEATED OIL AND THAT IS WHY THE VEHICLES ARE BLOWING UP. NOT BECAUSE OF LACK OF OIL CHANGES. AFTER THIS PROBLEM, I HAVE FOUND THAT MY ENGINE IDLES SLIGHTLY ROUGH. THIS SEEMS LIKE A GOOD INDICATOR OF BLOWN SEALS CAUSING OIL LEAKAGE AND OF OVERLY HEATED OIL CREATING SLUDGE.*AK
WHILE CHANGING LANES AT NORMAL DRIVING SPEED, VEHICLE LUNGED TOWARDS THE SHOULDER OF THE ROAD AND NEARLY WENT OUT OF CONTROL. UPON EXAMINATION OF THE FRONT SUSPENSION, EXCESSIVELY WORN UPPER BALLS JOINTS WERE DETERMINED TO BE THE CAUSE OF THE PROBLEM. VEHICLE HAS ONLY 46,000 MILES ON IT. *JB
CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *MR
AS I WAS DRIVING, THE WHEEL OF MY 2000 DODGE DURANGO CAME OFF THE CAR AND CAUSED THE CAR TO LOSE CONTROL AND LAND IN A DITCH. MY MECHANIC SAID IT WAS THE UPPER BALL JOINT.*AK
WHILE COMING HOME FROM VACATION IN VERMONT IN OUR 2000 DODGE DURANGO THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE LIGHT DROPPED TO 0. WE IMMEDIALTY PULLED OVER AND CHECKED THE OIL AND IT WAS FULL. MY HUSBAND HAD JUST CHANGED THE OIL A WEEK EARLIER. WE STARTED THE CAR AGAIN AND EVERYTHING WENT BACK TO NORMAL FOR A MILE OR TWO WHEN NOW THE OIL PRESSURE WAS JUMPING UP AND DOWN. WE PULLED THE CAR OVER IMMEDIATLY AND CALLED FOR A TOW TRUCK AFTER 2 HOURS IN THE COLD WE HAD THE CAR TOWED TO A DEALER IN VERMONT. WHERE ARE CAR STILL IS. WE WERE TOLD THERE WAS SLUDGE BUILD UP AND THE OIL PUMP NEEDED TO BE REPLACED. THEN AFTER FURTHER REVIEW WE NEED A NEW ENGINE OR THEY COULD PATHC IT TOGETHER WITH NO GUARRENTY WE WILL NOT NEED A NEW ENGINE IN THE FUTURE. I DID SOME INVESTIGATING AND FOUND THIS IS A REOCCURING PROBLEM WITH THIS VEHICLE. DAIMLERCHRYSLER WOULD DO NOTHING FOR US AND BLAMED IT ON NEGLECT. MY HUSBAND DOES REGULAR MAINTENANCE ON THE VEHICLE AND IT IS IN EXCELLENT CONDITION. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 67,000 MILES. I'M FURIOUS THAT DODGE IS AWARE OF THE PROBLEM AND IS SELLING THIS VEHICLE TO CONSUMERS.*AK
ENGINE MUST BE REPLACED DUE TO SLUDGE BUILD UP. MANUFACTURER WILL NOT COVER REPAIR EXPENSES. *AK
WHILE DRIVING 45 MPH REAR PASSENGER'S SIDE TIRE FELL OFF. AS A RESULT, VEHICLE LOST CONTROL AND LANDED IN A DITCH. *AK
TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB
WITHOUT WARNING, THE PASSENGER SIDE FRONT WHEEL FELL OFF OF MY 2000 DODGE DURANGO WHILE MAKING A RIGHT TURN AND TRAVELING AT APPROXIMATELY 5 MPH. THE VEHICLE HAS ONLY 40,000 MILES AND THE FAILURE WAS CAUSED BY A SEPARATION OF THE UPPER BALL JOINT. THE FAILURE CAUSED DAMAGE TO THE LOWER BALL JOINT, THE TIE ROD, THE FRONT AXLE, THE BRAKE LINE, THE WHEEL AND THE TIRE. THE INCIDENT OCCURRED WHILE I WAS DRIVING WITH MY 4 YEAR OLD DAUGHTER AND 1 YEAR OLD SON IN THE CAR. WE WERE 1/4 MILE FROM TAKING A RAMP TO THE RIGHT AND ENTERING A 65 MPH EXPRESSWAY. I COULD HAVE LOST ONE OR BOTH OF MY CHILDREN TODAY DUE TO CHRYSLER'S NEGLIGENCE.*AK *NM EA03-023
AFTER FEELING A HEAVY VIBRATION IN MY BRAKE PEDAL, I TOOK MY 2000 DURANGO IN TO HAVE THE BRAKES INSPECTED. I WAS INFORMED THAT AFTER ONLY 3 YEARS AND 31,000 MILES, THE FRONT ROTORS WERE WARPED BEYOND REPAIR AND NEEDED TO BE REPLACED YET MY BRAKE PADS WERE STILL IN GOOD CONDITION. THE NON-DODGE DEALER MECHANIC NOTED THAT WHILE THIS WAS VERY ATYPICAL OF STANDARD BRAKE WEAR, HE HAD SERVICE NUMEROUS DURANGOS AND DAKOTAS WITH THE SAME PROBLEM.*AK
WEARING OF BALL JOINTS IN 2000 DODGE DURANGO. *JB
TRANSMISSION ON 2000 DODGE DURANGO WOULD NOT SHIFT FROM 1 TO 2. TOOK TO SHOP AND SECOND GEAR IS COMPLETELY GONE. TRANSMISSION FAIURE AT 50000 MILES.*AK
WAS MAKING A SHARP TURN CONSUMER NOTICED THAT VEHICLE WAS NOT RIDDING SMOOTHLY. AFTER BEING INSPECTED BY MECHANIC, CONSUMER WAS TOLD THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK *MR
WHILE DRIVING AT 60 MPH THE CONSUMER NOTICED THAT VEHICLE LOST OIL PRESSURE, WOULD SHAKE, AND STALL. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC DETERMINED THAT ENGINE DIED DUE TO POOR MAINTENANCE. *AK THE DEALER NEVER TOOK APART THE MOTOR, ONLY THE FUEL INJECTOR AND SPARK PLUGS. THE VEHICLE WAS IN FOR A CRANK SENSOR REPAIR A WEEK OR TWO BEFORE THE OIL PUMP PROBLEM OCCURRED. *SC
LEFT FRONT BALL JOINT WORE OUT AT 70,000 MILES. STARTED AT 50,000 MILES. ALOT OF CLUNKING WHEN TURNING.*AK
2000 DODGE DURANGO 4X4 UPPER RIGHT BALL JOINT SEVERELY WORN, HAD TO REPLACE.*AK
I AM WRITING MORE THAN ANYTHING TO FIND OUT IF THERE HAS BEEN ANY PROGRESS IN THE INVESTIGATION INTO THE UPPER BALL JOINT ISSUE WITH 1998-2002 DODGE DURANGOS. I JUST RECENTLY PURCHASED A 2000 DODGE DURANGO WITH 37,000 MILES ON IT AND LUCKILY I HAVE NOT HAD ANY PROBLEMS WITH IT, HOWEVER MY BOSS OWNS A 1999 DODGE DURANGO WHICH HAD A LITTLE OVER 50,000 MILES ON THE ODOMETER WHICH REQUIRED THE UPPER BALL JOINT ASSEMBLY BE REPLACED AS IT WOULD "PROBABLY NOT BE ABLE TO WITHSTAND ONE MORE STRONG JOLT" AS THE DEALER REPAIR TECHNICIAN EXPLAINED TO HIM. I AM CONCERNED THAT IF THIS IS AS SERIOUS AS WAS REPORTED ON CBS IN OCTOBER, WHY HAS THERE NOT BEEN MORE NEWS ABOUT THE ONGOING INVESTIGATION? IS DAIMLER CHRYSLER BEING REQUIRED TO PROVIDE DOCUMENTATION OF UPPER BALL JOINT REPAIRS THEY HAVE PERFORMED ON THESE VEHICLES WHERE THE JOINT HAS PREMATURELY WORN OUT? FROM WHAT MY BOSS TOLD ME WHEN I BOUGHT MY DURANGO, THE DEALER TOLD HIM THAT THEY HAVE HAD A LARGE NUMBER OF TRUCKS COMING IN WITH THIS VERY SAME ISSUE. I JUST LOOKED AT THE DOCUMENTATION YOU HAVE REGARDING THIS PROBLEM AND YOU ONLY LIST APPROXIMATELY 25 DOCUMENTED CASES. HOW CAN THIS BE? ESPECIALLY IF THE DEALERSHIP SAID TO MY BOSS THAT THEY SEE THIS ALL THE TIME? I TRANSPORT TWO SMALL CHILDREN IN MY TRUCK, MY CHILDREN AND I AM CONCERNED THAT IF THERE IS A POTENTIAL FOR A PROBLEM, OR A SAFETY RISK, WHY HAS THE NHTSA NOT BEEN MORE AGGRESSIVE WITH DAIMLER CHRYSLER? I LOVE MY TRUCK AND WOULD REALLY LIKE TO SEE DAIMLER CHRYSLER BE FOR
THE VEHICLE DRIVER'S SIDE FRONT UPPER CONTROL ARM WAS LOOSE. THE CONSUMER HAD IT REPAIRED ($106.00) AFTER FINDING OUT THAT THERE WAS NO RECALL. *AK THE VEHICLE'S ROCKER ARM FAILED. *NM
E-MAIL FM BARBARA EDENS (RX) REPORTING DEFECTIVE SUSPENSION ON VEHICLE A 2000 DODGE DURANGO SLT/ CONTROL ARMS HAVE BEEN REPLACED THREE TIMES SINCE PURCHASE OF VEHICLE. REQUEST NHTSA RECALL VEHICLE REPLY TO THE AUSTIN, TX OFC DOT #. *PH *MR *JB
UPPER AND LOWER BALL JOINTS UNUSUAL WEAR, REPLACED AT 70000 MILES. ALSO DEALER AND OIL CHANGE PLACE SAID SLUDGE IN ENGINE. I REGULARLY CHANGE MY OIL, THE INTAKE MANIFORD GASKET BLEW AND CAUSED ENGINE TO KNOCK AND HAVE SLUDGE. SPEED SENSOR IN REAR AXLE WENT BAD, CAUSING SPEEDOMETER AND ABS SYSTEM FAILURE. *AK
I PREVIOUSLY COMPLAINED ABOUT STEERING PROBLEM WITH 2000 DODGE DURANGO. I PAID NEARLY $2,000.00 IN OCTOBER 2003 TO HAVE PROBLEM FIXED. IT STILL PULLED TO THE LEFT. MECHANIC SAID THAT IT WAS BECAUSE THE TIRES WERE WORN OUT. I JUST BOUGHT NEW TIRES AND THE CAR PULLS TO THE RIGHT REAL BAD. I WENT BACK TO THE TIRE STORE THEY REPLACED THE FRONT LEFT TIRE AND I STILL HAVE PROBLEM. I AM CONCERNED FOR MY AND MY FAMILIES SAFETY. WHEN I GO OVER A BUMP OR TRAIN TRACK OR GROOVE IN THE ROAD MY CAR JUMPS TO THE LEFT. *AK
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS FAILED. *AK
MY WIFE WAS TRAVELLING AT 65 MPH ON A CLEAR DAY, ON DRY PAVEMENT WHEN TRAFFIC REDUCED SPEED AHEAD OF HER. SHE SLOWED BY GRADUALLY APPLYING THE BRAKES. WHILE APPLYING ADDITIONAL BRAKE PEDAL PRESSURE, THE VEHICLE CONTINUED TO SLOW DOWN, BUT NOT AT A RATE SUFFICIENT TO PREVENT A COLLISION. THE 2000 DODGE DURANGO 4X4 IS EQUIPPED WITH ABS, WHICH DID NOT ACTUATE AT ANY TIME WHILE ATTEMPTING TO SLOW. PRIOR TO THE COLLISION, THE BRAKE PEDAL WAS PRESSING AS FIRMLY AS POSSIBLE. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THE BRAKES AND ABS WERE CHECKED. THE INITIAL RESPONSE WAS THAT VEHICLES WITH ABS DO NOT STOP THE SAME AS VEHICLES WITHOUT ABS; IF PRESSURE IS GRADUALLY APPLIED, THE ANTI-LOCK FEATURE WILL NOT ACTIVATE. THE BRAKES MUST BE RELEASED AND THEN APPLIED RAPIDLY TO ACTIVATE THE ABS. THE DEALER STATED THAT THE ABS IS OPERATING PROPERLY BUT THE FRONT ROTORS WERE OUT OF ROUND. THE ROTORS WERE CAUSING THE BRAKES TO GRAB, CAUSING THE ABS TO ACTIVATE. THE FRONT BRAKE PADS WERE REPLACED WITH OEM PADS, AND THE FRONT ROTORS WERE RESURFACED. FOLLOWING REPAIRS, MY WIFE AND I TESTED THE VEHICLE TO DETERMINE WHETHER THE INITIAL CONDITION OF FAILURE COULD BE DUPLICATED. DURING THIS TEST, THE ABS WAS ACTIVATED SEVERAL TIMES. IT SHOULD BE NOTED HERE THAT THE ABS HAD NEVER BEEN ACTIVATED IN THE 14 MONTHS OF OWNERSHIP PRIOR TO THIS TEST. I HAD MY WIFE DRIVE THE VEHICLE TO DETERMINE WHETHER, UNDER SIMILAR 'SIMULATED' CONDITIONS, SHE WOULD ACTIVATE THE ABS, UNDER SUFFICIENT BRAKE PEDAL PR
AUTOMATIC DOOR LOCK MECHANISM FAILURE. I HAVE HAD TWO AUTO LOCK MECHANISM FAILURES ON MY 2000 DURANGO. I BELIEVE THIS IS AN IMPORTANT SAFETY ISSUE - I CAN NOT OPEN THE DOOR - IN AN EMERGENCY THIS COULD BE CRITICAL.*AK
WHILE DRIVING, THE CONSUMER HEARD A LOUD KNOCKING SOUND IN THE FRONT END. THE DRIVER ALSO STATED THE BRAKE PRESSURE WAS NOT NORMAL. THE DRIVER PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER REPLACED THE BALL JOINTS, BEARINGS, ROTORS, KNUCKLES, HUBS AND AXLE. PLEASE DESCRIBE FURTHER. *JB
UPPER AND LOWER BALL JOINTS PREMATURELY WORN OUT. TRUCK HAD ONLY 40,000 MILES. *LA
WHILE DRIVING AT 40 MPH, THE WHEEL BEARING SNAPPED AND THE PASSENGER FRONT WHEEL CAME OFF. AS A RESULT, THE CONSUMER LOST CONTROL OF THE TRUCK, BUT WAS ABLE TO PULL AROUND A CORNER AND COME TO A COMPLETE STOP, AWAY FROM TRAFFIC. AS A RESULT THIS CAUSED DAMAGE TO OTHER COMPONENTS. *JB WHEN THE PART SNAPPED, THE VEHICLE HIT ANOTHER VEHICLE, THEN A VEHICLE FROM BEHIND HIT THE CONSUMER 'S VEHICLE. *SC *JB
WHILE DRIVING AT 45 MPH AND WITHOUT WARNING VEHICLE IN FRONT OF CONSUMER'S VEHICLE CAME TO A COMPLETE STOP. CAUSING A REAR END COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAD VEHICLE TOWED TO THE DEALER. *AK *MR
DURING A ROUTINE VICHICLE INSPECTION, IT WAS BROUGHT TO MY ATTENTION BY THE MACHANIC THAT THERE WAS EXCESSIVE UPPER BALL JOINT WEAR AND THAT REPLACE MENT OF THE UPPER BALL JOINTS MIGHT BE REQUIRED. THE 2000 DODGE DURANGO HAS APPROXIMATELY 45,000 MILES WHICH IS TOO SOON FOR UPPER BALL JOINTS TO BE WEARING OUT.
I HAVE A FAMILY OF FIVE AND BOUGHT A DURANGO TO SAFELY TRANSPORT THEM. I AM STARTING TO HEAR THE FRONT SUPENSION CREEKING AND POPPING. BEING NO STRANGER TO AUTOMOBILES I AM SURE IT IS THE BALLJOINTS. I DONT HAVE TO PAY A MECHANIC TO TELL ME THAT. DODGE MUST RECALL THIS IT IS NOT SAFE AND IT WILL HURT THEIR SALES IF THEY DON'T
FRONT END WAS MAKING NOISE. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THEY DETERMINED THAT THE UPPER BALL JOINTS BROKE. *AK
UPPER BALL JOINTS FAILED AT 17,000 MILES. *AK
BALL JOINT FAILURE. IT APPEARS THIS IS OF EPIDEMIC PROPORTION AND POTENTIALLY VERY DANGEROUS FOR BOTH THE DRIVER, PASSENGERS, AND OTHER VEHICHLES. *AK
MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK
TRANSMISSION FAILURE AT 57,000 MILES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Dodge Durango → · Every Durango year → · How the figures are calculated →