Page 10 of 22 · complaints 451–500 of 1,075

2000 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 23, 200423,500 milesHI

I WATCHED THE SHOW ON CBS ABOUT DODGE DURANGO'S HAVING A PROBLEM WITH THE FRONT BALL JOINTS IN THEIR VEHICLES AND TO DATE THEY HAVE HAD 79 "INCIDENTS" RELATING TO THE FRONT END/BALL JOINTS AND CHRYSLER HAS NOT PUT OUT A RECALL FOR THE VEHICLE. I HAVE BEEN STATIONED IN GUANTANAMO BAY, CUBA FOR THE LAST THREE YEARS AND I FINALLY GOT A CHANCE TO TAKE MY 2000 DURANGO IN FOR SOME MUCH NEEDED WORK SINCE ARRIVING BACK IN THE STATES. I TOLD THEM I HAD NOISE COMING FROM THE FRONT END OF MY VEHICLE. WE HAVE HEARD THIS NOISE FOR ABOUT SIX MONTHS AND THEN I SAW THE SHOW IN CBS ABOUT THREE WEEKS AFTER ARRIVING BACK IN THE STATES. LOW AND BEHOLD, YOU CAN ADD OUR VEHICLE TO THE LIST OF PROBLEMS. WE HAD TO HAVE ALL OUR FRONT BALL JOINTS REPLACED ALONG WITH OTHER FRONT END WORK. THANK GOODNESS I GOT THE EXTENDED WARRANTY, OR I WOULD HAVE PAID OVER $1,000 FOR SOMETHING CHRYSLER SHOULD BE RECALLING. WE REALLY ENJOY OUR DURANGO, BUT WE WILL THINK TWICE ABOUT BUYING ANOTHER DODGE WHEN THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 22, 2004TX

WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR AND JERKED. THIS CAUSED THE DRIVER TO HIT ANOTHER VEHICLE IN FRONT. DRIVER'S FOOT WAS ON THE BRAKE, BUT THE VEHICLE FAILED TO STOP. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 22, 2004IN

BALL JOINTS HAVE FAILED AND VEHICLE HANDLES ERRATICALLY. DOES NOT MAINTAIN A STRAIT LINE WHILE DRIVING.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 21, 200486,000 milesTX

BOTH REAR DOOR LOCK MOTORS HAVE GONE OUT CAUSING HORRIBLE SCREECHING NOISE AND DOORS TO NOT UNLOCK.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 20, 200423,000 milesOR

WHILE HAVING THE VEHICLE SERVICED THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 20, 200450,000 milesUT

CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT, AND MECHANIIC DETERMINED THAT BALL JOINTS NEEDED REPLACING. *AK *NM

Suspension › Front › Control Arm › Upper Arm
Filed Apr 20, 2004CA

WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINT FAILED. *AK CONSUMER EXPERIENCED PROBLEM TWICE. FIRST PROBLEM OCCURRED 2 YEARS AFTER PURCHASE THE TIRES UNEVEN AND WENT BALD. CONSUMER FIRST THOUGHT THAT IT WAS AN ALIGNMENT PROBLEM WITH THE WHEELS. CONSUMER CALLED DEALER AFTER HEARING AN ANNOUNCEMENT ON TV REGARDING PROBLEMS ASSOCIATED WITH UPPER BALL JOINTS ON VEHICLE. DEALER RECOMMENDED CONSUMER TO REPLACE THE UPPER CONTROL ARM. *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 20, 200488,358 milesIL

UPPER BALL JOINTS FAILED ON VECHILE.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 19, 200438,000 milesMN

UPON EXAMINING THE TIRES TO FIND CAUSE OF PULL WHILE DRIVING NOTICED EXCESSIVE WEAR ON THE INNER TREAD OF THE RIGHT FRONT TIRE. WHEN LOOKING UNDER THE VEHICLE, NOTICED THE UPPER RIGHT BALL JOINT NEARLY COLLAPSED. TOOK TO DEALER AND THEY CONFIRMED, NEEDS REPLACING AS IT IS PREMATURELY WORN. VEHICLE HAS JUST 50,000 MILES AND NONE OF THE MILES ARE OFF ROAD. THEY ARE HIGHWAY AND BACK/FORTH TO WORK MILES ONLY. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 17, 200454,790 milesAK

HAD TO REPLACE THE UPPER BALL JOINT ON MY 2000 DODGE DURANGO. WAS INFORMED THAT THE WHEELS WERE ABOUT TO SEPERATE FROM THE VEICLE, WHICH PUT ME, MY HUSBAND AND TWO CHILDREN IN SEVER DANGER. I HAVE THE PARTS OF THE DEFECTIVE PRODUCT THAT WAS GIVEN BACK TO ME WHEN THE VEICLE WAS SERVICED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 15, 2004DC

CONSUMER QUESTIONED WHY THE UPPER BALL JOINTS ON THE DURANGO WERE NOT BEING RECALLED, WHEN HE HIMSELF HAD TO REPLACE HIS OWN. *PH *JB

Engine and Engine Cooling
Filed Apr 8, 200499,000 milesTX

THE TRUCK OVERHEATED WITHOUT ANY WARNING. THIS CAUSED THE TRUCK TO STALL WHILE MAKING A RIGHT TURN. THE RADIATOR WAS LEAKING AND ONE OF THE PISTONS HAD STARTED MELTING PER THE DEALERSHIP. THE ENGINE NEEDS TO BE REPLACED. *NM THE OIL PRESSURE GAUGE STAYED NORMAL AND THE WARNING LIGHT DID NOT COME ON. *SC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 8, 200480,000 milesVA

THE UPPER AND LOWER BALL JOINTS FAILED AT 80,000 MILES. *AK *SC *JB

Suspension › Front › Control Arm › Upper Ball JointCrash
Filed Apr 6, 200446,000 miles00

WHILE DRIVING THE VEHICLE'S STEERING BOX BROKE WITHOUT WARNING. AS A RESULT THE VEHICLE LOST CONTROL ENDING UP IN A DITCH. NO REPORT OF AIRBAG DEPLOYMENT OR INJURIES.*MR

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 6, 200434,000 milesSC

TOOK MY 2000 DODGE DURANGO INTO SHOP TO CHECK FRONT SUSPENSION DUE TO CRACKING NOISE AND GRINDING IN WHEELS. WAS TOLD THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE HAS 34,000 MILES ON IT THESE BALL JOINTS SHOULD NOT NEED REPLACING AT 34,000 MILES. THE MECHANIC STATED THERE IS A DEFECT IN DODGE BALL JOINTS ON THE DURANGOS AND THAT IT IS NOT SAFE TO DRIVE AS IS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE BALL JOINTS. *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 6, 200444,000 milesNY

2000 DODGE DURANGO VIN#YF159461 IS IN FOR BRAKE REPAIRS. THE DEALER MANHATTAN DODGE 711 ELEVENTH AVE NY NY 10019 212-765-6633 CLAIMS I NEED A NEW MASTER CYLINDER. THEY CLAIM THAT MY BALL JOINTS ON BOTH SIDES FRONT NEED TO BE REPLACED. I HAVE HEARD ABOUT THE INVESTIGATION. AS I AM CHOOSING TO REPLACE THEM FOR MY PERSONAL SAFETY, I WILL COLLECT THE OLD ONES IF THE NHTSA WOULD LIKE THEM, PLEASE LET ME KNOW. *LA

Power Train › Automatic Transmission
Filed Apr 5, 200486,000 milesIL

THE OVER DRIVE WILL ENGAGE AND DISENGAGE BY ITSELF,THEN THE TRANSMISSION STARTED SLIPPING. THE DEALERSHIP REPLACED THE OVERDRIVE SOLENOID. THE PROBLEM STILL EXIST. THE CAUSE OF THE PROBLEM WAS DUE TO THE PRESSURE BOOST VALVE COVER PLATE HOLES NOT BEING BIG ENOUGH. THERE'S A TSB 211100 ON THIS ISSUE, IN WHICH IT INDICATED THAT THE DEALERSHIP WILL REPLACE THE EXISTING PLATE WITH A PLATE THAT HAS BIGGER HOLES TO CORRECT THE PROBLEM. *NM

Suspension
Filed Apr 5, 2004VA

BAD SQUEAKING IN SUSPENSION OF MY 2000 DODGE DURANGO AND IN THE STEERING ONLY WHEN TURNING TO THE RIGHT A NOISE IN THE STEERING SHAFT. *JB

Suspension
Filed Apr 4, 200464,000 milesAZ

LEFT UPPER BALL JOINT FAILURE, REAR SUSPENSION FAILURE. * NM

Engine and Engine Cooling › Engine
Filed Apr 2, 200476,800 milesUT

CRACKED CYLINDER HEADS. I HAVE BEEN WAITING FOR MY VEHICLE TO BE FIXED @ THE DEALERSHIP FOR 2 WEEKS NOW. THEY HAVE INFORMED ME THAT THEY HAVE NO ETA ON THE CYLINDER HEADS BECAUSE THEY ARE ON A NATION WIDE BACK ORDER. SO THAT INDICATES THERE IS A NATION WIDE PROBLEM WITH DODGE DURANGOS AND THEIR CYLINDER HEADS. I FEEL THERE SHOULD BE A RECALL ON THESE PARTS. PLEASE INVESTIGATE THIS MATTER. THANK YOU SANDRA LOPEZ. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200445,000 milesWA

WHILE DRIVING A KNOCKING NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200425,000 milesNM

WHEN TURNING IN EITHER DIRECTION A GRINDING NOISE WAS HEARD. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED, BUT THE CONSUMER SUSPECTED DEFECTIVE BALL JOINTS COULD BE THE CAUSE. *AK *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200425,000 milesWA

WHILE DRIVING AT ANY SPEED, THERE WAS VIBRATION IN THE FRONT END OF VEHICLE. AN INDEPENDENT MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE SEVERELY WORN OUT. DEALER EXAMINED UPPER BALL JOINTS AND REPAIRED THEM. *AK *LA

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 1, 200460,000 milesNY

THE BALL JOINTS WORE OUT PREMATURELY. SOMETIMES, THE STEERING WHEEL JERKED OUT OF THE DRIVER'S HAND, AND THERE WAS A CLANKING NOISE IN THE FRONT END. ALSO, POWER DOOR LOCKS WORKED INTERMITTENTLY.*AK *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200463,000 milesWI

THERE WAS A LOUD SQUEAKING NOISE WHEN DRIVING THE VEHICLE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE BALL JOINTS.*AK *LA

Suspension
Filed Apr 1, 2004FL

WHEN MAKING A LEFT OR RIGHT TURNS, THERE WOULD BE A LOUD POPPING NOISE COMING FROM THE STEERING WHEEL. *AK *SC *JB

Suspension › Front
Filed Apr 1, 200434,000 milesMO

WHILE DRIVING CONSUMER HEARD A NOISE INDICATING THAT SOMETHING WAS LOOSE IN THE FRONT END. *AK THIS WOULD ALSO OCCUR WHEN A BUMP WAS HIT AND DRIVING ON A GRAVEL ROAD. *SC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200440,000 milesVA

WHILE DRIVING AT ANY SPEED AND WHEN MAKING TURNS CONSUMER HEARD RAPID CLANKING SOUNDS COMING FROM THE FRONT WHEELS. VEHICLE WAS TAKEN TO DEALER, AND EXAMINED BY A CERTIFIED MECHANIC, WHO DETERMINED THAT UPPER BALL JOINTS WERE WORN OUT, AND NEEDED REPLACEMENT. *AK *LA

Suspension
Filed Apr 1, 2004TX

WHILE TRAVELING AT ANY SPEED CONSUMER NOTICED A LOUD NOISE COMING FROM THE FRONT END. VEHICLE WAS SERVICED THREE TIMES, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *MR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 1, 20041,100 milesIL

I HAVE TWO: 1: BRAKE ROTORS ARE ONCE AGAIN OUT OF ROUND/WARPED SUV HAS 37,000MILES ON IT, USED MOSTLY ON WEEKENDS. PADS HAVE OVER 90 PERCENT LEFT. FIRST ROTORS WERE CHANGED AT 20,000 MILES (ABOUT 1-2 YEARS AGO) PADS THEN WERE STILL 80 PERCENT LEFT. MY OTHER CAR , DRIVEN JUST AS MUCH, DOES NOT HAVE THIS PROBLEM. 2- POWER STEERING IS NON-EXISTANT WHEN TEMP IS UNDER 32 DEGREES. AFTER YOU LET THE CAR WARM UP ABOUT 1 MIN., IT STARTS TO WORK.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 200480,000 milesMA

BALL JOINTS FAILED AT 80000 MILES ON MY 2000 4X4 DODGE DURANGO. NOTICED THE STEERING WAS EXCEPTIONALLY LOOSE, SO I FOLLOWED CHRYSLER'S SERVICE PROCEDURE FOR CHECKING BALL JOINTS. DIAL INDICATOR SHOWED .287 INCH OF PLAY ON THE RIGHT SIDE, .220 INCH ON THE LEFT SIDE. I REPLACED BOTH USING MOOG BALL JOINTS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 1, 2004NJ

DEFECTIVE UPPER BALL JOINTS ON 2000 DODGE DURANGO. *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 31, 2004MO

ADVISE CHRYSLER AGAIN MY BALL JOINTS ARE WORN AND WILL NOT PASS A STATE SAFETY INSPECTION. THE WHEELS COULD BE VERTICALLY MOVED UP AND DOWN. THE MECHANIC SHOOK THE WHEEL AND THE BALL JOINT CAME OFF. IF I WOULD HAVE BEEN DRIVING THIS, I WOULD HAVE ENCOUNTERED A MAJOR FATAILITY.*AK

Engine and Engine Cooling › Engine
Filed Mar 30, 2004NY

DESPITE REGULAR MAINTENANCE, THE ENGINE ON MY 2000 DURANGO NEEDED REPLACING. DEALER SAYS "SHOULDN'T HAVE HAPPENED". AFTER DOING SOME INTERNET RESEARCH, IT APPEARS THAT THIS IS A DEFECT IN THE DESIGN, HAS HAPPENED TO MANY PEOPLE AND DODGE IS DENYING ALL RESPONSIBILITY.*AK

Engine and Engine Cooling › Engine
Filed Mar 30, 200437,500 milesOH

2000 DODGE DURANGO OIL PUMP FAILURE IT CAUSED THE MOTOR TO QUIT AND LOSS OF BRAKES AND STEERING ABILITY DODGE KNOWS ABOUT THIS AND WONT DO ANYTHING ABOUT THIS THEY SAY IT IS FROM POOR MAINTAINCE PLEASE HELP THANKS TIM. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 29, 2004MD

WHEN ATTEMPTING TO UNLOCK THE FRONT DOORS CONSUMER WAS UNABLE TO UNLOCK THE DOORS DUE TO ELECTRIC LOCK FAILURE. *AK

Suspension › Front › Wheel Bearing
Filed Mar 27, 2004SC

I HAVE A 2000 DODGE DURANGO, AND I AM CONCERNED ABOUT THE BALL BEARINGS, AND THE ENGINE, AND NEED TO KNOW WHAT TO DO ABOUT IT. MY CAR IS SQUEEKING WHEN I TURN, AND THE ENGINE IS SMELLING LIKE IT'S BURNING ALL THE TIME.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 26, 2004MA

WHILE DRIVING 25 MPH VEHICLE VIBRATED FROM THE FRONT DRIVER'S SIDE. ALSO, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK

Engine and Engine Cooling › Engine
Filed Mar 25, 200454,988 milesPA

2000 DODGE DURANGO WITH 55,000 MILES HAD OIL SLUDGE BUILD-UP DUE TO FAULTY DESIGN RESULTING IN ZERO OIL PRESSURE. OIL PAN SCREEN SO FILLED WITH CARBON BUILD-UP, IT REQUIRED REPLACEMENT $455 SERVICE BILL REIMBURSEMENT DENIED BY DEALER. AFTER DOING SOME RESEARCH, I HAVE FOUND 100'S OF CASES DESCRIBING THE SAME PROBLEM.CONCERNED ABOUT POTENTIAL REPLACEMENT OF THE ENGINE IN THE NEAR FUTURE. THE SERVICE MANANGER INSISTED WE DIDN'T FOLLOW THE PROPER OIL CHANGE SCHEDULE, TRIED TO TELL US WE HAD TO FOLLOW A 2003 CAR/MINI VAN SCHEDULE. WE TOLD HIM WE FOLLOWED THE SCHEDULE IN OUR OWNER'S MANUAL.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 25, 200468,000 milesOR

I HAD MY 2000 DODGE DURANGO INSPECTED FOR UPPER BALL JOINT FAILURE. THE DEALER FOUND EXCESS PLAY IN THE UPPER BALL JOINTS AND RECCOMENDED REPLACEMENT AT 68,000 MILES. THIS PROBLEM NEEDS A RECALL BEFORE INJURIES AND DEATHS OCCOR. DEALER STATED THAT THE PROBLEM IS MORE PRONE TO VEHICLES DRIVEN IN A SALT ENVIRONMENT, BUT THERE IS NONE USED WHERE THIS VEHICLE HAS BEEN DRIVEN.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 24, 2004NJ

WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A NOISE COMING FROM THE FRONT END. AN INDEPENDENT MECHANIC, INFORMED THE CONSUMER, IT COULD BE A BALL JOINT PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 24, 2004CO

THE VEHICLE WAS TAKEN TO THE DEALER TO GET NEW TIRES. THE DEALER COULD NOT ALIGN THE FRONT END DUE TO METAL FATIGUE OF THE UPPER BALL JOINTS. THE UPPER BALL JOINTS WERE REPLACED. PLEASE PROVIDE THE VIN# ALONG WITH ANY ADDITIONAL INFORMATION. *NM

Engine and Engine Cooling › Engine
Filed Mar 23, 2004IL

AFTER ONLY 48,000 MILE THE ENGINE OF MY 2000 DODGE DURANGO WENT OUT. AFTER SPENDING $3,400 ON A USED ENGINE IT WENT OUT IN LESS THAN A YEAR. THE BALL JOINTS ON BOTH OF MY FRONT WHEELS HAVE ALSO GONE OUT SINCE 2000. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 23, 2004GA

WORN UPPER AND LOWER BALL JOINTS IN MY DODGE DURANGO (2000) 4X4 WITH 49,600 MILES ON IT. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 22, 200454,500 milesNY

ODD STEERING FEEL AND INTERMITIN NOISE WAS COMING FROM THE FRONT END. AFTER TAKING THE VEHICLE TO MY LOCAL MECHANIC IT WAS OUND THAT THE LOWER BALL JOINTS ON THE VEHICLE (2000 DODGE DURANGO) WERE COMPLETELY WORN OUT READY TO SEPARATE. ALSO THE UPPER BALL JOINTS HAD WORN TO THE POINT OF REPLACEMENT. VEHICLE WAS UNSAFE TO DRIVE WITHOUT THE NECESSARY REPAIRS MADE. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 22, 2004GA

UPPER BALL JOINT EXCESSIVE WEAR REPORTED BY ASI CERTIFIED MECHANIC NEEDS TO BE REPLACED. CHECK WITH DODGE FOR SAFETY RECALL, THE BALL JOINT SHOULD NOT BE THIS WORN DOWN WITH LOW MILEAGE.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 22, 2004AZ

UPPER BALL JOINT SIGNIFICANTLY AND PREMATURELY WORN. CAUSED SEVERE TIRE DAMAGE TO NEW TIRES. I'M AFRAID FOR MY FAMILY'S SAFETY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 21, 2004MA

ABS IS NOT WORKING, AND WHEN I BOUGHT THE USED SUV I DIDN'T NOTICE THAT THE ABS LIGHT ON THE DASH WAS GOING OUT BUT AT THE SAME TIME THE RED BRAKE LIGHT WAS GOING OUT. 9 SECONDS INSTEAD OF 3 SECONDS LIKE MITCHEL SAYS. I CHECKED THE BILL OF SALE AND FOUND THAT THE MILEAGE THAT WAS WRITTEN ON IT WAS NOT THE MILEAGE THAT I BOUGHT IT AT. I NEVER NOTICED THAT BEFORE. MY BROTHER DROVE THE SUV IN THE WINTER WITH SNOW ON THE ROAD AND HE TOLD ME THAT THE ABS WAS NOT WORKING,THEN I TRIED IT AND SAW FOR MYSELF. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 18, 2004CA

BALL JOINTS WERE WORN ON MY 2000 DODGE DURANGO. WHEN GOING OVER ANY BUMPS, THE FRONT END SOUNDED LIKE IT WAS COMING APART. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THE BALL JOINTS WERE WORN.*AK

Visibility › Power Window Devices and Controls
Filed Mar 18, 2004MA

BEGINNING 2002 DRIVER'S SIDE POWER WINDOW WOULD NEVER WORK PROPERLY. CONSTANTLY GETTING STUCK IN THE DOWN POSITION. I HAD IT FIXED IN 2003. NOW THE FRONT PASSENGER SIDE POWER WINDOW IS DOING THE SAME THING. IS THIS SOMETHING BEING INVESTIGATED? I KNOW OF TWO OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR DURANGO. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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