FAILED UPPER BALLJOINTS. *AK
2000 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED. IF I HAD LOST THAT TIRE OUT ON THE INTERSTATE MYSELF AND OTHERS COULD HAVE BEEN KILLED. *LA
THE GALT FIRE PROTECTION DISTRICT HAS 2 DODGE DURANGO'S 4X4. DURING AN INSPECTION OF THE BRAKES, IT WAS DISCOVERED THE BRAKE LINE ON THE FRONT LEFT WHEEL WAS RUBBING THE CHASSIS. THE METAL BRAKE LINE NEAR THE CALIPER WAS WORN MORE THEN HALF WAY THROUGH THE WALL OF THE BRAKE LINE. UPON INSPECTING THE OTHER SIDE IT WAS DISCOVERED THE RIGHT FRONT BRAKE LINE WAS ALSO WORN. I INSPECTED THE OTHER DODGE DURANGO AND DISCOVERED IT WAS ALSO WEARING IN THE SAME PLACE. FAILURE OF THE FRONT BRAKE HYDRAULIC SYSTEM WILL REDUCE THE VEHICLE'S BRAKING ABILITY AS MUCH AS 70%. IN MY PROFESSIONAL JUDGMENT, THIS PROBLEM IS WORTHY OF A FORMAL INVESTIGATION AND A RECALL, IF OTHERS DODGE DURANGOS ARE FOUND WITH THIS PROBLEM. THE GALT FIRE PROTECTION DISTRICT'S AFFECTED VEHICLES ARE AS FOLLOWS: [XXX] WITH 36,101 MILES AND [XXX] WITH 42,888 MILES THANK YOU [XXX] FIRE MECHANIC GALT FIRE PROTECTION DISTRICT. *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB
WHILE DRIVING BETWEEN 60 ANF 70 MPH, THE LEFT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE CONSUMER PREVIOUSLY HEARD A NOISE COMING FROM THE REAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP AND THE MECHANIC DETERMINED THE LOWER BALL JOINT FAILED. *AK THE CONSUMER FELT A SUDDEN PULL TO THE LEFT WHEN HE SAW THAT THE TIRE AND WHEEL SEPARATED FROM THE VEHICLE. *SC *JB
UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.
WHILE THE ENGINE WAS IDLING THE VEHICLE WAS ABLE TO ENGAGE INTO DRIVE WITHOUT APPLYING THE BRAKE. AS A RESULT THE VEHICLE ROLLED FORWARD COLLIDING WITH A PARKED VEHICLE. THE DEALER STATED THAT "THE BRAKE DISENGAGEMENT FEATURE IS NOT ON THE VEHICLE". *LA THE CONSUMER WAS TOLD THAT THIS SAFETY FEATURE WAS NOT INSTALLED ON DODGE VEHICLE'S UNTIL 2001. *NM
WHILE DRIVING, THE CONSUMER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TR MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK THERE WAS NO WARNING. THE UPPER BALL JOINT SEPARATED UNDER NORMAL CONDITIONS. THERE WAS DAMAGE IN THE LEFT FRONT SUSPENSION, STEERING GEAR, CONTROL ARM, AND THE AXLE SHAFT WERE ALL REPLACED. *SC *JB
WHILE DRIVING 10 MPH, THE CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER, WHO WAS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER FRONT BALL JOINT NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK AFTER THE REMOVAL OF THE RIGHT SIDE UPPER BALL JOINTS, THEY APPEARED TO HAVE NEVER BEEN LUBED AT THE ASSEMBLY LINE. *SC *JB
CONSUMER FELL A SLEEP BEHIND THE WHEEL WHILE DRIVING 35-45 MPH ,RESULTING IN A HEAD ON CRASH WITH A TRACTOR TRAILER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. MANUFACTURER AND DEALERSHIP WERE CONTACTED. *AK
WHILE DRIVING 35-45 MPH CONSUMER LOST CONTROL OF VEHICLE AND RAN INTO AN EMBANKMENT HEAD-ON. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK
BOTH FRONT HUBS ARE BAD CAUSING BOTH TIRES TO WOBBLE AND SWAY ON TURNS. TIRES ARE NOW WORN OUT COMPLETELY ON INSIDE. *LA
UPPER AND LOWER BALL JOINTS FAILED INSPECTION. MY CAR HAS ONLY 36,000 MILES. THERE HAS NEVER BEEN ANY INDICATION THAT THERE WAS A PROBLEM WITH MY CAR(IN OPPOSITON TO CHRYSLER'S CLAIM THAT OWNERS WILL BE ABLE TO TELL). *AK
UPPER AND LOWER SUSPENSION BALL JOINTS ARE OUT OF SPECIFICATION AND PREMATURE WEARING. DEALER INFORMS ME THIS IS A FREQUENT AND RECURRING PROBLEM WITH DURANGOS AND CAN LEAD TO SERIOUS FRONT END LOSS OF VEHICLE CONTROL. IF THE DEALER SAYS THIS IS A RECURRING PROBLEM, HOW CAN THIS NOT BE A RECALL ITEM?*AK
THE TWO OCCURRENCES INVOLVED PREMATURE DETERIORATION OF VARIOUS DEVICES AND COMPONENTS. AT APPROXIMATELY 37,000 MILES (AFTER WARRANTY EXPIRED), THE DEVICE THAT CONTROLS THE CHECK ENGINE OPERATIONS HAD TO BE REPLACED. MOST RECENTLY, AT 40,000 MILES, THE POWER STEERING PUMP AND LINES HAD TO BE REPLACED. IT WAS BROUGHT TO MY ATTENTION THAT THE PREMATURE CORROSION OF THE LINES CAUSED THE PUMP DAMAGE. *NM
WHILE MERGING ONTO THE FREEWAY THE VEHICLE ACCELERATED UP TO 60- 65 MPH AS IF THE CRUISE CONTROL WAS ACTIVATED. THE CONSUMER STATES, "HE WAS UNABLE TO GET THE VEHICLE TO STOP FOR 15 MILES OR MORE UNTIL IT WAS SAFE TO DRIVE UNTO A GRASSY AREA". THE DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
DURING A VEHICLE INSPECTION, THE INSPECTOR FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *AK *SC *JB
WHILE VEHICLE WAS GOING THROUGH STATE INSPECTION TECHNICIAN NOTICED THAT ONE OF THE WHEELS WAS WOBBLY, AND TECHNICIAN DETERMINED THAT THE BALL JOINTS NEEDED TO BE REPLACED. *AK
CONSUMER STATES THAT SEAT BELTS WILL NOT RELEASE ONCE LOCKED IN IT IS A PROBLEM GETTING OUT OF THE SEAT BELTS. CONSUMER TOOK THE VEHICLE TO A DEALER, AND WAS TOLD THAT SEAT BELTS WERE NOT ON RECALL, AND IT WILL COST CONSUMER APPROXIMATELY $300.00 TO HAVE THEM REPAIRED. *AK
BRAKE ROTORS WARPED PREMATURELY. CONSUMER HAD THE ROTORS REPAIRED FOUR TIMES, BUT DEALERSHIP DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING AT 20 MPH, THE CONSUMER STOPPED AT A STOP SIGN. THE CONSUMER MADE A LEFT TURN AND THE RIGHT FRONT WHEEL SEPARATED FROM THE AXLE. A MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
WHILE HAVING VEHICLE SERVICED TECHNICIAN DETERMINED THAT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
DRIVING MY 2000 DODGE DURANGO 4X4 DOWN THE HIGHWAY WHEN OIL PRESSURE WENT TO 0PSI. BY THE TIME I MANAGED TO GET OVER 4 LANES OF TRAFFIC A KNOCKING NOISE HAD BEGUN. HAD IT TOWED TO CERTIFIED MECHANIC THAT I TRUST, HAVE HAD SEVERAL PROBLEMS WITH DEALING WITH THE DEALERSHIP, AND HE TOLD ME THAT I HAD A SPUN MAIN BEARING DUE TO SLUDGE BUILDUP. THE ENGINE HAS 84000 MILES AND HAS BEEN SERVICED BY ME EVERY 3000 TO 4000 MILES MOSTLY HIGHWAY DRIVEN. I WAS TOLD THAT IT WOULD NEED A NEW ENGINE WITH A MINIMAL COST OF $3500 FOR A SALVAGE MOTOR. I CALLED THE DEALERSHIP AND WAS TOLD THAT SINCE IT WAS OUT OF WARRANTY THAT THERE WASN'T ANYTHING THEY WOULD DO TO HELP ME EXEPT THEY OFFERED TO PUT A NEW MOTOR IN FOR ME. I HAVE READ HUNDREDS OF SIMILAR INSTANCES OF THIS OCCURING AND WOULD LIKE FOR DAIMLER CHRYSLER TO BE HELD SOMEWHAT RESPONSIBLE.*AK
PURCHASED MY SLIGHTLY USED DURANGO IN JUNE 2003. IMMEDIATELY FELT THE STEERING WAS "LOOSE". TOOK IT TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY SAID THERE WERE NO PROBLEMS THEY COULD SEE. HAD MY CAR INSPECTED 11 MONTHS LATER AND IT FAILED B/C THE LEFT BALL JOINT WAS BAD. LUCKILY, I HAD PURCHASED THE EXTENDED WARRANTY OR IT WOULD'VE BEEN A HEFTY FEE TO REPLACE. IT'S BEEN 1 MONTH SINCE THAT REPLACEMENT AND STILL CAN'T CONTROL THE STEERING WHEN GOING OVER BUMPS IN THE ROAD OR TURNING. I'M TAKING MY DURANGO BACK TO THE DEALERSHIP ON SATURDAY FOR THEM TO TAKE ANOTHER LOOK TO SEE IF MAYBE THERE ARE MORE BALL JOINTS OR SOMETHING ELSE WRONG WITH THE STEERING. *JB
WHILE PULLING OUT OF A PARKING LOT THE FRONT SUSPENSION BROKE ON THE DRIVER'S SIDE. THIS CAUSED THE FRONT DRIVER'S SIDE RIM TO BREAK, THE WHEEL TO TURN OUTWARDS, AND TIRE WENT FLAT. THIS RESULTED IN THE VEHICLE HITTING A POLE. THIS MAY HAVE BEEN CAUSED BY BALL JOINT FAILURE. *AK
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT MECHANIC INFORMED CONSUMER THAT FRONT LOWER ARM BALL JOINT AND UPPER ARM BALL JOINT WORE OUT, AND NEEDED TO BE REPLACED. *AK
2000 DODGE DURANGO BALL JOINT FAILURE. 49,000 MILES ON IT AND THE BALL JOINTS NEED REPLACING. CHRYSLER NEEDS TO RECALL THESE AND FIX THEM. *AK
AT 38000 MILES CONSUMER REPLACED PASSENGER AND DRIVER SIDE UPPER AND LOWER BALL JOINTS. AT 84000 MILES TECHNICIAN INDICATED NEEDED TO BE REPLACE ALL FOUR BALL JOINTS. *NM
BALL JOINTS. UPON ROUTINE MAINTENANCE AND REPORTS OF FAILURES ON THE DODGE DURANGOS I RECENTLY CHECK THE FRONT SUSPENSION ON MY PERSONAL VEHICLE TO FIND THREE OF THE FOUR BALL JOINTS WITH EXTENSIVE WEAR. ONE TO THE POINT WHERE SEPARATION IS POSSIBLE. BEING IN THE REPAIR AND MAINTENANCE INDUSTRY FOR OVER 25 YEARS I FIND DODGES RESPONSE TO THIS MATTER NOT TO BE COMPLETELY CORRECT. DODGE CLAIMS A FRONT END NOISE SHOULD BE HEARD AND THAT SEPARATION WILL ONLY OCCUR WITH SHARP HARD TURNS IS NOT ALWAYS THE CASE. THEY CLAIM THE DESIGN OF THE CONTROL ARMS MAKE IT ALMOST IMPOSSIBLE TO SEPARATE WOULD ONLY HOLD TRUE IF SPRING PRESSURE WAS APPLIED ON THE UPPER CONTROL ARM, WHICH IT HAS NONE. THEY CLAIM THAT WATER WASHES THE LUBRICANT OUT OF THE JOINT. IF THE JOINT HAD BEEN PRODUCED PROPERLY WATER SHOULD NOT BE ABLE TO ENTER THE JOINT, IF THE JOINT WAS ABLE TO BE LUBRICATED IT WOULD REDUCE THIS PROBLEM, AS WEAR IS FROM LACK OF LUBRICANT MORE THAN WATER. I FEEL LIKE THE COST OF REPAIRS TO THESE VEHICLES SHOULD NOT BE THE CONSUMERS, BUT THE MANUFACTURES RESPONSIBILITYS AS IT IS APPARENT THEY HAVE THE PROBLEM AND IS HOLDING THE BLIND EYE TO IT. ONCE THE JOINTS ARE REPLACED THEY WILL BE AVAILABLE. *AK
I STOPPED AT A STOP SIGN AND WAITED FOR THE OTHER VEHICLE TO GO BY. AS THEY PASSED ME, I MADE A RIGHT TURN AND HEADED SOUTH IN THE SAME DIRECTION. WITHIN 30 FT AFTER I TOOK OFF FROM THE STOP SIGN, I GLANCED TO THE LEFT AND WHEN I LOOKED FORWARD THE VEHICLE IN FRONT ME HAD STOPPED. I TURNED MY WHEELS TO THE RIGHT AND STRUCK THE OTHER VEHICLE. MY DRIVER FRONT CORNER STRUCK HIS REAR RIGHT CORNER. I WAS ONLY GOING 20 MPH BECAUSE OF THE SCHOOL AND ALL THE CHILDREN WERE PRESENT ON BOTH SIDES OF THE STREET. MY VEHICLE'S FRONT DRIVER SIDE WAS PUSHED IN AND THEN IT STARTED ON FIRE. WITHIN A MATTER OF MINUTES THE VEHICLE WAS ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE VEHICLE WAS A TOTAL LOSS. I CALLED DAIMLERCHRYSLER AND EXPLAINED WHAT HAS HAPPENED. I WAS TOLD THAT THEY WILL INVESTIGATE AND LET ME KNOW WHAT THEY HAVE FOUND. CHRYSLER WENT INTO GREAT DETAIL WHY THE AIR BAGS DID NOT DEPLOY, BUT AS FAR AS FIRE GOES I WAS TOLD " IT APPEARS THE IMPACT CAUSED A SHORT, WHICH STARTED THE FIRE". NO OTHER EXPLANATION WAS GIVEN AT ALL. FROM THE STOP SIGN TO WHERE ACCIDENT HAPPENED WAS ABOUT 220 FT. I DON'T THINK THAT A $34,000 VEHICLE SHOULD BE LOST AT 20MPH IMPACT. I WAS GIVEN CHRYSLER FILE #[XXX]. VEHICLE: 2000 DODGE DURANGO, VIN [XXX] ST. FRANCIS, WI POLICE DEPARTMENT & ST. FRANCIS FIRE DEPARTMENT CAME OUT TO THE ACCIDENT SITE. *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE DRIVING 20 MPH, THE REAR BRAKES LOCKED UP. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.
WHILE DRIVING A POPPING NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
I HAVE HAD TO RECENTLY REPLACE THE WHOLE FRONT SUSPENSION ON MY 2000 DODGE DURANGO NOT LIMITED TO THE BALL JOINTS. ALL BALL JOINTS, BOTH UPPER AND LOWER, PLUS THE CONTROL ARMS, AND FRONT SHOCKS HAD TO BE REPLACED. THE TOTAL REPAIR BILL WAS $1200.00 TO REPAIR THIS PROBLEM, AND DUE TO THIS I WILL PROBABLY NEVER BUY A DODGE PRODUCT AGAIN. *AK
WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE PASSENGER FRONT TIRE FELT OFF. VEHICLE WAS TOWED HOME. THE FRONT PASSENGER UPPER BALL JOINT BROKE. *AK
I HAVE A 2000 DODGE DURANGO WITH ENGINE FAILURE AND SLUDGE BUILDUP AT 64K MILES. FOR THE PAST 8 MONTHS I HAVE CHANGED THE OIL 6 TIMES AS A RESULT OF THE OIL PRESSURE DROPPING TO ZERO, REPLACED THE OIL SENSOR AND OIL PUMP.LAST WEEK I HAD THE CAR TOWED BECAUSE THE OIL PRESSURE DROPPED 2 HOURS/98 MILES AFTER I HAD JUST HAD THE OIL CHANGED AND THE ENGINE MADE A LOUD CLICKING NOISE AND WAS NOT DRIVABLE. I WAS INFORMED THAT I NEEDED A NEW ENGINE AND THAT THE OIL PAN AND ENGINE WERE COMPLETELY FILLED WITH SLUDGE. I HAVE RELIGIOUSLY MAINTAINED MY VEHICLE OVER THE PAST 41/2 YEARS. CHRYSLER WILL NOT SEND A REP TO LOOK AT THE ENGINE. THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS MY FAULT FOR NOT USING THE RIGHT OIL AND NOT MAINTAINING THE VEHICLE. THE TYPE OF OIL I USED WAS RECOMMENDED IN THE MANUAL AND I FOLLOWED CHRYSLER'S MAINTAINENANCE SCHEDULE TO A T. THE DODGE DEALER SAID I NEEDED TO HAVE THE CAR TOWED TO THE DEALER AT MY EXPENSE (BECAUSE THE ENGINE FAILED) IF I WANTED THE ENGINE EXAMINED. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE OBVIOUS INTRINSICE ENGINE DEFECT. *AK
HEARD SQEAKING IN THE FRONT END FOR THE PAST YEAR. BROUGHT IN VEHICLE TO DEALER TODAY 5/12/04 FOR NEW TIRES AND BRAKES. WHEN CART WAS HOISTED ON LIFT FRON RIGHT TIRE FELL OFF DUE TO BALL JOINT SEPERATION AND FAILURE. DEALER STAED FRONT LEFT WAS ALSO BAD
WHILE DRIVING AT 15 MPH THE PASSENGER'S ELECTRICAL SIDE DOOR WOULD LOCK. WHEN THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED INTO THE DOOR THE LOCK FAILED TO OPEN. THE DRIVER USED THE REMOTE CONTROL TO UNLOCK THE DOORS. THE DRIVER HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES FOR LOCK PROBLEMS BUT THE MECHANIC WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK THE DRIVERS SIDE DOOR WAS REPAIRED FOR THE SAME PROBLEM. THE DOOR ACTUATOR WAS REPLACED. CURRENTLY THE RIGHT REAR DOOR LOCK WAS BROKEN AND DODGE WOULD NOT REPLACE UNDER WARRANTY. THE DOORS COULD NOT BE UNLOCKED MANUALLY. *SC *JB
THE CONSUMER HEARD A NOISE IN THE FRONT OF THE TRUCK. THE CONSUMER BELIEVED THAT THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. AFTER THE CONSUMER HAD BEEN LOOKING ON THE WEB TO FIND A POSSIBLE SOURCE OF NOISE AND RESEARCHED THE BALL JOINTS WHICH HE UNEXPECTEDLY FOUND TO BE SEALED AND UNABLE TO LUBRICATE. THE CONSUMER SPOKE WITH A DEALER ABOUT THE NOISE. THE CONSUMER HAD NOT TAKEN THE VEHICLE TO THE DEALER. *JB THE VEHICLE EXPERIENCED UNEVEN TIRE WEAR. *SC *JB
SHAKING WHEN DRIVING AT ALL SPEEDS. TOOK VEHICLE INTO DEALERSHIP. UPPER AND LOWER BALL JOINTS BAD, LOOSE TIE ROD ENDS,SWAY BAR BUSINGS GONE BAD. PAID TO HAVE DEALERSHIP FIX VEHICLE DUE TO NO RECALL ISSUED. *LA
ON MAY 1, 2004 I WENT TO A MIDAS SHOP IN THE CINCINNATI, OHIO AREA DUE TO A BAD LEFT PULL ON THE FRONT OF MY DURANGO. THE VEHICLE HAS APPROXIMATELY 69,500 MILES. MY INTENTION WAS TO GET AN ALIGNMENT. THE TECHNICIAN NOTIFIED ME THAT MY RIGHT FRONT UPPER BALL JOINT WAS SHOT AND THE RIGHT INSIDE TIE ROD WAS SHOT. IN CALLING FOR THE REPAIR PARTS, THE TECHNICIAN NOTIFIED ME THAT THE PART WOULD HAVE TO COME FROM DODGE. I CHECKED WITH ANOTHER MECHANIC THAT I USE AND THE PROBLEMS WERE VERIFIED. THIS MECHANIC CONTACTED A LOCAL DODGE DEALER AND WAS TOLD THAT THE WHOLE FRONT RACK WOULD HAVE TO BE REPLACED. THE ESTIMATED COST WAS $500 IN MATERIALS. I EXPECT EXPENSIVE LABOR CHARGES TO BE NECESSARY DUE TO THE REQUIRED TIME TO REPLACE THIS SYSTEM. THIS IS A FINANCIAL BURDEN AND HAS CAUSED ME TO WAIT TO GET THE NECESSARY REPAIR. BASED ON THE INFORMATION IN ODI #10061274 AND EA03023, I AM CONCERNED ABOUT THE EFFECT ON MY VEHICLE AND FUTURE SAFETY CONCERNS. THE MECHANIC IS CURRENTLY SEARCHING FOR THE PART. ALSO, SINCE IT IS WORTHLESS TO GET AN ALIGNMENT WITH THESE PARTS BAD, I AM WEARING OUT EXPENSIVE TIRES WAITING FOR THIS REPAIR.*AK
I BOUGHT A DODGE DURANGO LESS THAN A YEAR AGO (JUNE 2003) I HAVE SINCE THEN REPLACED A TOTAL OF 3 TIRES. TWO OF WHICH WHERE THE SAME TIRE, REAR PASSENGER SIDE. THE FIRST TIRE WAS REPLACED IN OCT"03", THEN THE SAME TIRE REPLACED AGAIN IN NOV "03". THE THIRD TIRE THAT I REPLACED WAS IN FEB "04" THE FRONT DRIVER SIDE, BUT THE RIP FOUND IN THE TIRE WAS NOT DICOVERED TILL I HAD MY TIRE ROTATION. THIS WOULD HAVE BEEN TH REAR TIRE AS WELL. NOW THE ONE THAT I HAVE ALREADY REPLACED TWICE HAS BLOWNOUT YET AGAIN, BUT THIS TIME CAUSING A ACCIDENT MAY 1,2004. THIS WILL BE THE THIRD TIME REPLACING THE SAME TIRE ALONG WITH MY WHOLE FRONT END GETTING REPAIRED. TOTAL OF NOW 4 TIRES HAVE BEEN PUT ON THIS VEHICLE 3 OF WHICH WHERE THE SAME TIRE. ALL HAD RIPS IN THE TIRE WALL. COULD THIS BE A DEFECT IN THE PRODUCT? IS THERE ANYTHING THAT CAN BE DONE? I CAN NOT AFFORD ALL THESE TIRE REPLACEMENTS AND INSURACE GOING UP. I WOULD LIKE TO BE COMPENSATED FOR ALL MY REPAIRS, REPLACEMENTS, CAR RENTAL, AND ETC.*AK
I WAS MAKING A LEFT HAND TURN ACROSS 2 LANES OF TRAFFIC INTO A PARKING LOT. THERE WAS A SMALL DIP AT THE ENTRANCE AND THEN THE AREA LEVELED OFF. I WAS GOING ABOUT 10MPH AND AS MY FRONT END CAME OUT OF THE DIP, THE FRONT RIGHT SIDE OF MY VEHICLE COLLAPSED. I WAS TOWED TO THE DEALER. AFTER THE DAMAGE SURVEY WAS COMPLETE, I WAS TOLD THE BALL JOINT HAD FAILED. THERE WAS EXTENSIVE DAMAGE TO THE WHEEL, AXEL, BRAKES AND BALL JOINT. THE BALL JOINTS WERE PREVIOUSLY INSPECTED IN JAN 2004. I WAS TOLD BY THE DEALER THAT THEY WERE FINE. *LA
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. *NM
THE VEHICLE'S LOWER BALL JOINTS FAIL WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER HAD REPLACED THE UPPER AND LOWER BALL JOINT 6 MONTHS PRIOR TO THE SECOND FAILURE. THE LOWER BALL JOINTS WERE SO BAD THAT THE ONE ON THE DRIVER'S SIDE WAS ABOUT TO FALL OFF. THE CONSUMER FEELS THESE NEED TO BE RECALLED. *NM
WHEN APPLYING THE BRAKES VEHICLE WENT INTO FULL ACCELERATION. NO IMPACT REPORTED. DEALER STATED THAT BRAKE PEDAL SENSOR SWITCH FAILED. *AK
-RATTLING NOISE STARTED ON THE FRONT OF VEHICAL. -UPPER BALL JOINTS WHERE FOUND BY A MACHANIC -NEW UPPER BALL JOINTS WHERE REPLACE ON BOTH LEFT AND RIGHT OF VEHICAL AFTER 65,000 AT A COST OF OVER $450.00. *AK
WHILE DRIVING AT 45 MPH OR MORE WITH THE REAR DOOR WINDOWS DOWN CONSUMER'S EARS POPPED, MAKING IT DIFFICULT TO FOCUS ON THE ROAD. CONSUMER STATED THAT VEHICLE HAD A DESIGN FLAW WHICH CAUSED THE CONSUMER TO FEEL SICK WHEN THE REAR WINDOWS WERE DOWN. *AK
UPPER CONTROL ARMS NEEDED TO BE REPLACED. *PH THE CONSUMER COMPLAINED ABOUT FRONT END NOISES SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
THE BRAKE LINE TO THE FRONT DRIVER'S SIDE WHEEL CYLINDER IS DIRECTLY UNDER THE BATTERY. THIS LINE DOES NOT HAVE ANY KIND OF PROTECTIVE SHIELDING TO PREVENT BATTERY ACID RESIDUE FROM DEPOSITING ON THE LINE. I HAVE HAD THIS LINE, AND THE BATTERY, REPLACED ONCE BY THE DEALER AT 26468 MILES. NOW THE DEALER DOES NOT WANT TO REPLACE THE BRAKE LINE AGAIN AT 36500 MILES. THIS IS BEING BLAMED ON A FAULTY BATTERY, THAT WOULD BE PRORATED. THEY SAY CORROSION ON THE BRAKE LINE IS NOT A PROBLEM. IT SEEMS LIKE POTENTIAL BRAKE LINE FAILURE IS A HAZARD TO ME. MY WIFE DRIVES THIS VEHICLE DAILY AND THIS IS THE GOOD FAMILY CAR. I'VE NEVER HAD A VEHICLE THAT DID NOT HAVE A SHIELD OF SOME TYPE UNDER THE BATTERY TO PREVENT THIS TYPE OF CORROSION.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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