VEHICLE WAS MAKING NOISE FROM THE FRONT AND PERFORMING INADEQUATELY WAS TAKEN TO THE MECHANIC, WHO DETERMINED THAT BALL JOINTS WERE DEFECTIVE.*AK
1998 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
UPPER BALL JOINTS WERE MAKING GRINDING NOISE WHEN THE VEHICLE TURNED AT LOW SPEEDS CAUSING THE TIRES TO SHAKE. DEALER REPAIRED VEHICLE TWICE, BUT CONSUMER WILL WAIT FOR REPAIRS FOR THE THIRD TIME.*AK
INTERMITTENTLY VEHICLE MADE A CLANKING NOISE WHILE DRIVING UNDER NORMAL CONDITIONS . VEHICLE WAS TAKEN TO A DEALERSHIP FOR INSPECTION, WHO INDICATED THAT THE UPPER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED, AND THEY WERE REPLACED. THREE MONTHS LATER, THE OUTER AND INNER TIE ROD ENDS NEEDED TO BE REPLACED. *AK
CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
THE NHTSA RECENTLY ADVISED DAIMLERCHRYSLER TO ISSUE A RECALL ON 2000-2003 DODGE DURANGOS AND DAKOTAS CONCERNING THE BALL JOINT(S) SEPARATING, RESULTING IN THE WHEEL FALLING OFF. PLEASE CONSIDER EXPANDING THIS SUGGESTED RECALL TO INCLUDE EARLIER MODELS. I OWN A 1998 DURANGO THAT HAD THE EXACT SAME PROBLEM, ALTHOUGH I CAUGHT IT BEFORE SOMETHING HORRIBLE HAPPENED. TO SAY THAT THE BALL JOINTS WERE BAD WOULD BE THE UNDERSTATEMENT OF THE YEAR - I HAVE WORKED ON VEHICLES FOR YEARS, PICKUP TRUCKS IN PARTICULAR. I HAVE NEVER SEEN ANYTHING LIKE THIS - THE BALL JOINT FELL OUT OF THE HOUSING.*AK
I BOUGHT A NEW SET OF TIRES AT A LOCAL TIRE STORE, AND WAS INFORMED BY THE FRONT END ALIGHNMENT MECHANIC THAT I HAD (3) BALL JOINTS THAT WERE BAD. THE UPPER RIGHT SIDE WAS AT THE POINT OF SEPERATION AT ANY TIME. HE SUGGESTED I TAKE IT TO THE DODGE DEALERSHIP, WHICH I DID AND THEY SAID THAT ALL (4) BALLJOINTS WERE BAD. I ASKED IF IT WAS A RECALL, THEY SAID IT WAS UNDER INVESTIGATION THE COST TO REPAIR WAS TO BE $ 825.00, AND TO HOLD THE BILL FOR POSSIBLE REIMBURMENT. I COULD NOT AFFORD FOR THEM TO DO THE REPAIRS, I WENT BACK TO THE TIRE STORE AND HAD THE REPAIRS MADE BY THEM. SEE NOW THAT THE 1998 UP DURANGOS ARE IN QUESTION, MINE IS A 1998 YEAR MODEL. I EXPECT TO BE REPAID THE $$$ SPENT FOR THESE REPAIRS.*AK THANK YOU, LARRY ISLEY
FOR ABOUT 1 1/2 YEARS I HAVE NOTICED A POPPING SOUND COMING FORM MY FRONT END WHEN I AM GOING SLOW OR TURNING. I HAVE HAD IT CHECKED OUT AND HAVE BEEN TOLD THAT IT IS MY UPPER BALL JOINTS. I LOOKED AND I COULD SEE THAT THE RUBBER BUSHING HAS WORN OUT AROUND THE BALL JOINT. THE CONDITION SEEMS TO BE GETTING WORSE, WITH MY FRONT END VIBRATING AND THE POPPING AND CRACKING SOUND INCREASING. I KNOW ABOUT THE RECALL FOR YEARS 2000+ DODGE DURANGO'S, AND NOW I THINK THAT MINE SHOULD BE INCLUDED ALSO.*AK
COMPLAINT RECEIVED VIA E-MAIL. THERE WAS BRAKE FAILURE. THE FRONT DISC BRAKES REPLACED SEPTEMBER 2004. OCTOBER 27, 2004 THE CONSUMER APPLIED BRAKES WHILE APPROACHING A STOP SIGN AT 30 MPH AND PEDAL WENT TO FLOOR, AND ENDED UP IN THE STREET WITH THE SEMI BEARING DOWN ON ME. THE TRUCK DRIVER SWERVED BARELY MISSING ME AND MY VEHICLE. THE CONSUMER CALLED THE DEALER AND WAS ADVISED THAT IT WAS NOT THEIR PROBLEM SINCE I BOUGHT VEHICLE USED. THEY WERE THE ONES THAT KNEW THE VEHICLE HAD PROBLEMS WITH BRAKES, THAT WAS WHY THEY SENT ME TO COX AUTOMOTIVE TO HAVE BRAKES REPLACED. COX INDICATED THAT PISTON ON ROTORS BLEW OUT, AND ONE BRAKE LINE NEEDED REPLACEMENT. I PAID FOR REPAIRS AND TOWING OUT OF POCKET. I SURELY FELT LIKE I WAS DEAD FOR A MOMENT. I GOT CHEST PAINS AND TOOK MEDICATION. *AK *SC *JB
PE 03 032/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE THE VEHICLE'S FRONT WHEELS WAS BEING ALIGNED MECHANIC INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS ON BOTH SIDE NEEDED TO BE REPLACED DUE TO EXCESSIVE LACK OF LUBRICATION AND NO GREASE FIXING. DEALER AND THE MANUFACTURER WERE NOTIFIED.*AK
CONSUMER HAD A CHILD SEAT WHERE CHILD COULD EASILY GET OUT FROM BEING RESTRAINED. THIS WAS DUE TO THE CHILD SEAT'S TETHER HARNESS. *AK
BALL JOINTS REPLACED AT 60K MILES. *PH AT 45000 THE CONSUMER NOTICED THAT EH VEHICLE'S RIDE WAS NOT SMOOTH. THE DEALER REPLACED THE LOWER BALL JOINTS. AT ABOUT 60000 MILES THE CONSUMER HEARD A SCREECHING SOUND IN THE FRONT END WHEN DRIVING SLOWLY AROUND CURVES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE TIE RODS AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *NM
WHILE DRIVING MY1998 DURANGO THE OIL PRESSURE GAUGE SUDDENLY STARTED TO GO UP AND DOWN .WITH IN A MINUTE OR TWO TOTAL ENGINE FAILURE I CALLED A MECHANIC HE STATED THIS WAS A COMMON PROBLEM WITH DURANGOS SAID IT WOULD COST OVER 3000 TO FIX I HAVE HAD THIS VEHICLE 1 YR AND HAVE REPLACED BRAKES AC COMPRESSOR BALL JOINTS AND TIE RODS I CAN NOT AFFORD THIS KIND OF REPAIRS I AM A SINGLE MOM AND RECENTLY LOST MY JOB. *AK
THE BALL JOINTS ON MY 1998 DURANGO HAVE NEEDED REPAIR FOR QUITE A WHILE. I HAVE 97000 MILES ON IT, BUT THE PROBLEM OCCURRED AROUND 60000 MILES. *AK
FRONT END STEERING NOISES, NO FAILURE, DEALER DIAGNOSED UPPER BALL JOINTS EXTREMELY WORN, LOWER JOINTS LOOSE. NEEDS FULL REPLACEMENT OF ALL BALL JOINTS.*AK
TIRES SHOWING EXCESSIVE WEAR ON FRONT OF VEHICLE. TIRES REPLACED AND TOLD TO HAVE ALIGNMENT BY TIRE DEALER. I TOOK VEHICLE TO INDEPENDENT REPAIR SHOP AND WAS TOLD ALL FOUR BALL JOINTS WERE WORE OUT. (UPPERS AND LOWERS) IT IS BEING REPAIRED AT THIS TIME, AND HAVING SHOP SAVE THEM FOR ME.*AK
I HAD BEEN HEARING A LOUD NOISE WHEN DRIVING MY 1998 DODGE DURANGO. WHEN I TOOK IT IN FOR SERVICE TO CHANGE THE OIL & ROTATE THE TIRES, WHICH I DO EVERY 3000 MILES, I ASKED THE TECHNICIANS AT QUINN MOTORS, RT. 17, GLOUCESTER, VA TO CHECK OUT THE NOISE. THEY CALLED & SAID THAT THE FRONT BALL JOINTS, TIE RODS ETC WOULD HAVE TO BE REPLACED. THE SERVICE MANAGER, KEN, TOLD ME THAT THIS WAS A SAFTEY ISSURE AND SEVERE INJURY COULD RESULT IF I KEPT DRIVING THE CAR & THE PROBLEM WAS NOT FIXED. I AM NOW PAYING $1630.00 FOR REPAIRS OF DEFECTIVE BALL JOINTS (& RELATED COMPONENTS) ON A 1998 VEHICLE WITH 122,000 MILES ON IT. I UNDERSTAND THAT THERE HAVE BEEN OTHER COMPLAINTS FROM OTHER DURANGO OWNERS WHO HAVE HAD WHEELS COME OFF AND RELATED BALL JOINT PROBLEMS. THERE WAS ALSO A SERVICE BULLETIN #020498 ISSUED BY DAIMLERCHRYSLER CORP. ON MAY 29, 1998 REFERING TO SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WITH A NHTSA ITEM #601680. IF THERE IS A RECALL ON THIS DEFECTIVE BALL JOINT ISSUE SINCE THE DEALER TOLD ME INJURY COULD OCCUR & THAT THIS WAS A SAFETY ISSUE, THEN I WOULD LIKE TO BE NOTIFIED. *AK
NOISE IN STEERING COLUMN, SOUNDS LIKE SOMETHING IS LOOSE OR BROKEN! DURANGO HAS BEEN TO DODGE DEALER TWICE FOR CORRECTION, NOT REPAIRED! *NM
THE DRIVER'S SEAT LOOSENED FROM THE SEAT TRACKS, CAUSING THE SEAT TO MOVE BACK AND FORTH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
WHILE TRAVELING AT ABOUT 55 MPH CONSUMER'S VEHICLE HIT A COW, AND AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
1998 DODGE DURANGO SLT BALL JOINTS HAVE WORN OUT TWICE. LOOSE STEERING, DRIFTING IN LANE, DIFFICULT NOT TO OVER STEER. DIAGNOSED BY DODGE DEALER 12/27/2001 AT 71,000 MILES AND HAD BEEN BAD FOR A LONG TIME. REPLACED UPPER, LOWER, AND TIE ROD ENDS ON 4/23/02 NOT AT DODGE DEALERSHIP. DIAGNOSED AGAIN BY DODGE ON 9/23/2004 AT 103,000 MILES AND REPLACED LOWER BALL JOINTS AGAIN, AT THE DEALERSHIP. *JB
THE TRUCK FAILED STATE INSPECTION BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. THE TRUCK VIBRATEED SEVERELY WHEN SLOWING DOWN. *JB
VEHICLE WAS TAKEN TO AN AFTER MARKET REPAIR SHOP AND WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. BECAUSE OF THE DEFECT A WHEEL ALIGNMENT WAS IMPROBABLE. *AK
I PURCHASED A 1998 DODGE DURANGO IN MARCH OF 1998. THE CAR WAS BRAND NEW WITH 3 MILES ON IT. THE CAR WAS EXCELLENT UNTIL ABOUT 52,000 MILES. 1ST REPAIR, WATER PUMP. AT ABOUT 56,000 TRANSMISSION REBUILD. AT ABOUT 61,000 HEATER CORE, AND POWER STEERING FLUID LEAKING. AT 77,000 TRANSMISSION REBUILD AGAIN. AT ABOUT 80,000 MILES, STEERING WHEEL STARTED TO STIFFEN UP AND VERY DIFFICULT TO TURN WHEEL THEY TOLD ME I NEEDED A NEW RACK AND PINION. DURANGOS DO NOT HAVE RACK AND PINIONS, THEY HAVE GEAR BOXES. AT ABOUT 94,000 TRANSMISSION REBUILD. AT 106,000 TRASNMISSION REBUILD AND INSTALLED A TRANSMISSION COOLER THIS TIME AROUND ALONG WITH AN AFTERMARKET TRANSMISSION GAUGE WHICH TELLS ME THE TEMP OF THE TRANS(PRICE WAS $125.00 FOR GAUGE AND WIRING). CALLED DODGE WAS LIKE TALKING TO MY DOG, THEY SAID THAT IT WASN'T THEIR PROBLEM. I SWORE TO ALL MY FRIENDS AND RELATIVES THAT THE DAY I BUY ANOTHER CHRYSLER IS THE DAY I EAT S**T!!! DODGE CARS AND TRUCKS SUCK, THEIR CUSTOMER SERVICE IS CRAP AND I HAD TO SPEND MONEY $$$ OUT OF MY OWN POCKET FOR REPAIRS ALONE ALMOST $9,500.00, OUT OF WHICH CHRYSLER KEPT SAYING ITS NOT OUR PROBLEM. YOU KNOW WHEN ITS THEIR PROBLEM, WHEN THEY SCREW WITH SOMEONE WHO ISN'T JUST JOE SCHMOE WALKING IN TO BUY A CAR. SOMEONE WITH A DEGREE IN LAW SO THAT THEY CAN ROYALLY GE SMACKED IN THE FACE AND HELP ALL THE OTHER UNFORTUNATE ONES WHO ARE STUCK WITH DODGE SUCKS (TRUCKS). WHOEVER WANTS TO BUY A DODGE, BE PREPARED FOR A RUDE AWAKENING. THEY ARE GOING TO RAPE YOU! *AK
A KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION,AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
FAULTY CRAFTMANSHIP. BALL JOINTS WORN AT 30296 MILES, 1998 DODGE DURANGO..*AK
YESTERDAY, 8/25/04, WHILE EXITING A HIGHWAY THE BALL JOINTS ON MY 1998 DODGE DURANGO SLT 4X4 FAILED ON ME. AS I WAS BREAKING THE FRONT SUSPENSION FELT LIKE IT DROPPED DOWN AND I HEARD A CLUNK AND TEMPORARELY LOST CONTROL OF THE VEHICLE HOWEVER I WAS ABLE TO GAIN CONTROL QUICKLY AND PULL INTO A GAS STAION. I COULD NOT NOTICE ANYTHING(BUT IM NOT MECHANICALLY KNOWLEDGABLE) AT FIRST WHEN I PULLED INTO THE GAS STATION AND GOT OUT TO LOOK AROUND MY WHEELS BUT AS I WENT TO DRIVE AWAY THERE WAS A KNOCKING NOISE AND A VIRBRATION COMING FROM THE FRONT OF THE VEHICLE. LUCKLY I WAS CLOSE ENOUGH TO MIDAS SO I WENT RIGHT TO THEM AND THEY PUT IT UP ON A LIFT AND SHOWED ME THE BALL JOINTS. THE BOTTOMS HAD COMPLETELY COME APART(DROPPED OUT I THINK WAS THE TERM) AND THE TOP ONES WERE EXTREMELY LOOSE AND HAD A LOT OF PLAY ON THEM. I WAS TOLD THAT I WAS LUCKY THAT IT HAPPENED WHEN IT DID AND NOT ON THE HIGHWAY WHERE I WAS DOING 65MPH BECAUSE THERE WAS A CHANCE THAT THE WHEELS COULD HAVE ACTUALLY FALLIN OFF MY VEHICLE CAUSING WHO KNOWS WHAT TO HAPPEN (MAJOR ACCIDENT, DEATH, ECT..) AND THAT DODGE DURANGOS AND DAKOTAS ARE THE MOST COMMON VEHICLE WITH THIS PROBLEM. I HAD THEM REPAIRED AT A TOTAL COST OF 942.30. THEY REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF THE FRONT END AND GAVE ME THE OLD BALL JOINTS TO DO WITH AS I PLEASE. THE ONLY THING LEFT TO DETERMINE IS WHY THE KNOCKING NOISE THAT ARROSE ONLY AFTER THE BALL JOINTS FAILED ON ME IS STILL THERE AFTER HAVING THEM REPLACED AND I A
WHILE DRIVING THERE IS A LOT OF PLAY IN THE STEERING. TOOK VEHICLE TO DEALER FOR A REGULAR CHECK UP, AND WAS TOLD THE BALL JOINTS WERE DEFECTIVE. PROBLEM HAD NOT BEEN RESOLVED. *AK
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT/REAR BALL JOINTS WERE LOOSE. THE PROBLEM WAS NOT RESOLVED. *AK
TRANSMISSION LIGHT ILLUMINATED IN THE INSTRUMENT PANEL. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO A BURNED TRANSMISSION. *AK THE TRANSMISSION WAS SERVICED AT 30000 MILES THEN HAD TO BE REPLACED AT 60000 MILES. *NM
CONSUMER HAD SEVERAL ALIGNMENTS DONE ON THE VEHICLE IN THE PAST YEAR. AN INDEPENDENT DEALER INFORMED THE CONSUMER THAT THE LOWER BALL JOINTS WORE OUT PREMATURELY. *AK *SCC *JB
WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT BALL JOINTS WORE OUT. *JB
ENGINE SHUT DOWN ON 1998 DODGE DURANGO.*MRTHE VEHICLE WAS TAKEN TOT HE DEALER WHO INDICATED THAT IN ORDER TO CHECK THE ENGINE THE CONSUMER MAY INCUR A $1000 INORDER TO PROPERLY DIAGNOSE THE PROBLEM. HE WAS THE TOLD THAT THE PROBLEM WAS LIKELY A BLOW ENGINE AND THAT A NEWW ONE WOULD COST $3000-$4000. THE CONSUMER FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRING THE VEHICLE. *NM
WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATES UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. *LA THE UPPER BALL JOINT REPAIR HAS NOT RID THE VEHICLE OF THE FRONT END SHAKE. NEITHER THE DEALER NOR AN INDEPENDENT SHOP HAVE BEEN ABLE TO IDENTIFY THE CAUSE OF THE SHAKING. *NM
WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. AN INDEPENDENT MECHANIC DETERMINED THAT THE FRONT LOWER BALL JOINTS WORE OUT. BUT THE PROBLEM WAS NOT YET RESOLVED. *AK *SC *JB
HAD TO REPLACE FT CONTROL ARMS AND BALL JOINTS ONLY 42.000 MILES BOUGHT USED FROM DEALER WITH 29.000 MILES SHOULD NOT HAPPEN ALSO EVERY ONE I TALK TO WITH THIS HAS EXPERIENCED SAME PROBLEMS ---------- CALLED CHRY WOULD NOT HELP OR EVEN PAY A PORTION ALSO CALLED DEALER THEY WERE SAME ATTITUDE --- I DO NOT BELIEVE TGIS TRUCK WAS CHECKED BEFORE I BOUGHT IT FORTUNATELY NO ONE HURT. *JB
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT BALL JOINTS WERE LOOSE. THE PROBLEM WAS NOT RESOLVED. *AK
UPPER AND LOWER BALL JOINTS WEAR OUT PREMATURELY. *AK
I PURCHASED A 1998 DODGE DURANGO, SLT, BRAND NEW. OVER THE LAST TWO YEARS WE HAVE HAD THE OIL PRESSURE GAUGE DROP TO ZERO AND TWICE HAVE REPLACED THE OIL SENDING(?) UNIT. IN JULY, 2004, WHILE ON VACATION, THE OIL PRESSURE DROPS TO ZERO, IT STARTS KNOCKING AND BEFORE WE CAN GET TO AN EXIT IT GETS LOUD AND DIES. WE COAST INTO A FILLING STATION AND THE OIL IS RUNNING OUT ON THE GROUND. MY HUSBAND WALKS TO A U'HAUL AND RENTS A TRUCK AND TRAILER, GOES TO A HARDWARE STORE AND BUYS A COME-ALONG TO GET THE DURANGO ONTO THE TRAILER TO TOW IT HOME. AFTER DOING RESEARCH ON THE INTERNET, I FIND THIS IS A COMMON OCCURANCE AMONG THE DODGE DURANGOS. WHEN WE STARTED OUT FOR VACATION, THE DURANGO HAD 69,000 MILES ON IT. I HAD TO RENT A VEHICLE TO TOW MINE HOME, BUY A NEW ENGINE, RENT A VEHICLE TO GET BACK AND FORTH FOR THE NEXT FEW WEEKS AND WITHOUT EVEN BEING CLOSE TO FINISHED WITH THIS NIGHTMARE, I AM AT THE $3,000 MARK. I ALSO BOUGHT THE EXTENDED WARRANTY. ANY RECOURSE POSSIBLE? *AK
WHILE DRIVING AT ANY SPEED A SQUEAKING SOUND WAS COMING FROM THE FRONT END. DEALER CHECKED THE VEHICLE, AND FOUND THAT THE UPPER BALL JOINTS WERE SEVERELY WORN OUT. *AK THE CRUISE CONTROL NEVER WORKED. (INTERMITTENT PROBLEM) *SC
POPPING NOISE IN SUSPENSION AT 41000 MILES, BAD BALL JOINTS BLAMED. VEHICLE WAS PARKED UNTIL I REPLACED THE WORN BALL JOINTS AND TIRES (FEATHERING TO TWO SETS OF GOODYEARS). AND THE TIRE STORE WAS ABLE TO FINALLY COMPLETE THE ALIGNMENT. OEM REPLACEMENT PARTS FAILED AGAIN AT 100000. REPLACED WITH NON OEM BRAND THIS TIRE. *AK
ABS FAILURE, VEHICLE HAD 500 MILES. CAR SLAMMED ON BRAKES IN FRONT OF ME. I SLAMMED ON BRAKES. FRONT BRAKES LOCKED, REAR BRAKES DID NOT WORK AT ALL. *AK THE DEALERSHIP AND MECHANINCS CAN NOT FIND FAILURE. DEALERSHIP CLAIMS THERE IS NOTHING WRONG WITH THE BRAKES.
REAR ABS FAILURE WHEN A DEAR RAN OUT IN FRONT OF ME. FRONT BRAKES LOCKED UP, REAR OF SUV PASSED THE FRONT. DEAR WAS HIT WITH THE LEFT FRONT AND LEFT SIDE AS THE VEHICLE SKIDDED OUT OF CONTROL.*AK 1 DEATH IF YOU COUNT THE DEAR
TIE ROD ENDS AND DRIVER SIDE BALLJOINT REMATURE WEARING OF FRONT TIRES DUE TO FAILURE OF TIEROD ENDS BOTH SIDES AND THE UPPER BALL JOINT IS GOING OUT LAST TIRE ALMOST BLEW OUT DUE TO THE TYPE OF WEAR. THE TIRE ONLY HAD 15,000 MILES ON IT THE INNER PORTION WAS DOWN TO THE STEELBELT THE ONLY WAY I SAW IT WAS BECAUSE I WAS UNDER THE TRUCK REPLACEING THE TIERODS TURNS OUT THE UPPER BALL JOINT IS BAD ALSO.I THINK FIVE SETS OF TIRES DUE TO POOR MANUFACTUREING OF A SUSPENTION IS QUITE OVER KILL. SPEAKING OF THE LAST ONE MAY HAVE KILLED ME IF I DIDNT HAPPEN TO BE UNDER THE TRUCK. REPLACED THE TIE ROD ENDS BECAUSE I WAS TOLD THAT WAS THE REASON FOR THE TIRE WEAR. IT TURNS OUT THATS NOT THE ONLY REASON.YES THE OLD PARTS ARE AVAILABLE FOR YOUR INSPECTION.*AK
DRIVING CAR APPROXIMATLEY 15 MPH DOWN RESIDENTIAL ROAD CAR PULLED HARD TO THE RIGHT RAN OFF ROAD AND HIT A STREET SIGN THEN A TELEPHONE POLE CAR WAS TOTALED AND THE ADJUSTER STATED THAT THE UPPER BALL JOINT IN THE STEERING MECHANISM FAILED. *JB
CONSUMER HAS A CONCERN THAT A SECOND TIE ROD NEEDS TO BE REPLACED WITH LESS THEN 11,000 MILES OF WEAR. DEALER WAS NOT NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *LA
I HAVE BEEN ADVISED BY MY GOODYEAR MECHANIC THAT MY 1998 DODGE DURANGO IS NOT SAFE TO DRIVE BECAUSE ALL UPPER AND LOWER BALL JOINTS ARE WORE OUT AND NEED TO BE REPLACED. THE VEHICLE HAS 82000 MILES ON IT. THE REPAIR IS GOING TO COST OVER $400.00.I HAVE RECEIPTS THAT SHOW REGULAR MAINTENANCE IS PREFORMED ON THE VEHICLE. I THINK SOMEONE IS NOT DOING THERE JOB, BECAUSE IT SEEMS THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS PROBLEM. AS WELL AS MAJOR MEDIA COVERAGE. ON YOUR COMPLAINT FORM YOU ASK HOW MANY DEATHS. WELL I'M GLAD I DIDN'T HAVE ANY TO LIST .HOW MANY PEOPLE HAVE TO DIE BEFORE YOU PEOPLE DECIDE TO REACT TO THIS COMPLAINT. I HAVE ALSO HAD TO REPLACE THE FRONT A/C EVAPORATOR CORE AT A COST OF $750.00. NO DEATHS TO REPORT IN THIS CASE EITHER (SORRY).THIS IS THE FIRST DODGE I HAVE EVER OWNED. IT MAY BE MY LAST. I AM REPLACING TO 4 BALL JOINTS AS WE SPEAK... BECAUSE I AM CONCERNED WITH MY FAMILY'S SAFETY. EVEN IF YOU ARE NOT. THANKS FOR LETTING ME VENT... TOM BOTTOMS *LA
THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS WERE WEARING PREMATURELY. THE CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK (ALL OF THE BALL JOINTS NEEDED TO BE REPLACED) *SC *JB
AIR BAG WARNING LIGHTS CAME ON AND STAYED ON BECAUSE OF THE DEFECT DESCRIBED IN THE CLOCKSRPING MATERIAL RECALL 01V153000. BU TTHIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
I HAVE A CONCERN ABOUT THE BALL JOINTS ON MY 1998 DODGE DURANGO. I HAD MY VEHICLE'S BRAKES SERVICED ON OR ABOUT JANUARY 2004 AT SEARS AUTOMOTIVE IN EASTPOINT MALL. I WAS MADE AWARE THAT MY BALL JOINTS WERE BAD ON MY FRONT END, THEREFORE I WAS NOT ABLE TO GET A FRONT END ALIGNMENT. LATER THAT DAY, MY WIFE INFORMED ME ABOUT A CBS NEWS REPORT SPEAKING ABOUT THE DEFECTSA IN THE BALL JOINTS OF DODGE DURANGOS AND THE DODGE PICKUPS AND HOW CHRYSLER WAS NOT "UP TO THE CHALLENGE" TO EITHER EXTEND A RECALL OR EITHER OFFER FOR OWNERS OF THESE VEHICLES TO VOLUNTARILY BRING THE VEHICLES TO THE DEALERSHIP FOR A FREE INSPECTION OF THE POSSIBLE DEFECT. I WANT TO MAKE SURE THAT I DO NOT HAVE TO PAY UP TO $1500.00 FOR A DEFECT THAT CHRYSLER SHOULD BE RESPONSIBLE FOR CORRECTING BEFORE ANYONE GETS SERIOUSLY INJURED OR WORSE!
WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Durango → · Every Durango year → · How the figures are calculated →